REG - Serco Group PLC - Serco awarded landmark AFRS contract

SercoAnnouncement

06/02/2025 16:00

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RNS Number : 2339W  Serco Group PLC  06 February 2025

 

Serco awarded landmark contract for UK Armed Forces Recruitment Service

Serco Group plc ("Serco" or the "Company")

6 February 2025

 

 

Serco, the international provider of critical government services, has been
selected by the UK Ministry of Defence to deliver its next-generation
recruitment solution for the Royal Navy, the British Army, the Royal Air Force
and Strategic Command.  The contract will see recruitment for the military
brought together for the first time.

 

Serco's mission to bring together the right people, the right technology and
the right partners has underpinned the development of the new Armed Forces
Recruitment Service (AFRS) solution.  It will place the candidate at the
heart of the recruitment process, ensure the Armed Forces achieve the right
number and quality of candidates to satisfy their requirements, while
remaining agile and responsive to change.

 

The contract has an estimated value of £1.0bn over the initial seven-year
term and up to £1.5bn should the Ministry of Defence elect to exercise all
three one-year extension options beyond the initial term.  A 21-month
mobilisation period is expected to begin in April 2025 with most of the costs
charged to profit as they are incurred.  The new service is scheduled to
commence in early 2027.

 

Serco will be the prime contractor and, in conjunction with a strong team of
delivery partners, will provide an end-to-end service from candidate
attraction through to assessment, enlistment and onboarding into initial
training.  The new recruitment service, including management of all Armed
Forces Career Offices across the UK, will operate with a blended workforce
that incorporates military service personnel AFRS is underpinned by
best-in-class integrated technology, designed to improve the overall candidate
experience at the same time as modernising and speeding up the current
recruitment process.

 

Mark Irwin, Serco Group Chief Executive, said: "It is a true privilege to be
selected to partner with the UK Ministry of Defence in service of the nation's
current and future Armed Forces.  Serco has been working with the MOD for
over 60 years, and we fully recognise the critical importance of recruiting
and retaining the right number of well-trained personnel willing to serve and
defend their country.  Along with our partners, we have invested in the
development of this solution since the procurement for AFRS was launched in
2021 and we are fully committed to ongoing collaboration with the MOD to
ensure we adapt to current and emerging needs."

 

Anthony Kirby, UK & Europe Chief Executive, said: "This contract reflects
our broader ability to support members of the Armed Forces on their career
journey, from recruiting the right personnel, to providing assessments,
medicals, and onboarding, leading into their military training.  I am proud
of the significant and strategic partnership we have with the MOD and look
forward to building upon this as we enter this new service."

 

 

 

Ends.

 

 

For further information, please contact:

 

Paul Checketts, Head of Investor Relations | +44 (0) 7718 195 074 |
paul.checketts@serco.com

Scot Marchbank, Group Communications and Marketing Director | +44 (0) 7958 675
706 | scot.marchbank@serco.com

 

 

 

 

About Serco

Serco brings together the right people, the right technology, and the right
partners to create innovative solutions that make a positive impact and
address some of the most urgent and complex challenges facing the modern
world.

 

With a primary focus on serving governments globally, Serco's services are
powered by more than 50,000 people working across defence, space, migration,
justice, healthcare, mobility, and customer services.

 

Serco's core capabilities include service design and advisory, resourcing,
complex programme management, systems integration, case management,
engineering, and asset & facilities management.

 

Underpinned by Serco's unique operating model, Serco drives innovation and
supports customers from service discovery through to delivery.

 

More information can be found at www.serco.com (http://www.serco.com)

 

LEI: 549300PT2CIHYN5GWJ21

 

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