REG - Sorted Group Hldgs. - Renewal of M&S Contract

Sorted groupAnnouncement

21/08/2025 12:45

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RNS Number : 3041W  Sorted Group Holdings PLC  21 August 2025

This announcement contains inside information for the purposes of Regulation
11 of the Market Abuse (Amendment) (EU Exit) Regulations 2019/310.  With the
publication of this announcement via a Regulatory Information Service, this
inside information is now considered to be in the public domain.

 

21 August 2025

 

Sorted Group Holdings Plc

("Sorted" or the "Company" or the "Group")

 

Renewal of M&S Contract to September 2028

 

Sorted (AIM: SORT), a leading provider of delivery experience and
post-purchase technology, is pleased to announce that it has agreed with the
retailer Marks and Spencer Group PLC ("M&S") to renew its contract with
Sorted to 22 September 2028 (the "Renewal Agreement"). The Renewal Agreement
marks a continuation of M&S's commitment to accelerating the growth and
consistency of its delivery operations underpinned by Sorted's cloud-based
technology and is based on a continuation of the commercial terms of the
existing agreement.

 

The Company has enjoyed a successful partnership with M&S since 2021.
The retailer uses Sorted's 'Ship' carrier management software to integrate its
carrier services across multiple distribution centres into one platform, and
Sorted's 'Track' post-purchase experience software to monitor performance
across in-flight shipments, enabling the retailer to own the customer delivery
communication experience.

 

Simon Wilkinson, Executive Chairman of Sorted, commented: "M&S has a
long-standing reputation for outstanding customer experience. We are pleased
to have supported their ever-growing online ambitions for many years now and
the previous renewal of M&S's contract with Sorted from 12-months,
announced on 27 March 2024, to this renewal - running through to 22 September
2028, a term of just over three years - further strengthens our partnership
and represents the largest for Sorted to date."

 

For further information please contact:

 

Sorted Group Holdings Plc
                                      Tel: +44 (0)3300 555
284

Simon Wilkinson, Executive Chairman

Mahmoud Warriah, Chief Finance Officer

 

Allenby Capital Limited (Nominated
Adviser)                                            Tel:
+44 (0)20 3328 5656

David Hart

Vivek Bhardwaj

 

Turner Pope Investments (TPI)
Ltd (Broker)                                              Tel:
+44 (0)20 3657 0050

James Pope

Andy Thacker

 

About Sorted

 

Sorted's Delivery Experience supports retailers in providing exceptional
delivery experiences and analysing post-purchase performance. It enables
customers to track deliveries of parcels with ease.

 

Founded more than a decade ago, Sorted is trusted by leading retailers - such
as Asda and M&S - to make customer purchase experiences a differentiator.

 

www.sorted.com (http://www.sorted.com/)

@SortedOfficial (https://twitter.com/SortedOfficial)

Media contact -  Shaun Weston - shaun.weston@sorted.com
(mailto:shaun.weston@sorted.com)

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