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REG - Staffline Group PLC - 2023 Audited Results

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RNS Number : 3250H  Staffline Group PLC  19 March 2024

19 March 2024

 

 

STAFFLINE GROUP PLC

("Staffline", the "Company" or the "Group")

 

AUDITED RESULTS FOR THE YEAR ENDED 31 DECEMBER 2023

 

·    Robust performance delivered full year underlying operating profit
slightly ahead of market expectations(1)

·    Net cash (pre-IFRS 16) significantly ahead of original market
expectations(1) maintaining ongoing balance sheet strength that underpinned
£5 million share buyback programme in 2023

 

Staffline Group plc, the recruitment and training group, announces its audited
results for the year ended 31 December 2023 ('FY 2023').

 

Financial Highlights(2)

 

                                                           FY 2023     FY 2022     Change
 Continuing activities
 Revenue                                                   £938.2m     £928.1m     +1.1%
 Gross sales value(3)                                      £1,055.7m   £1,018.9m   +3.6%
 Gross profit                                              £80.8m      £82.0m      -1.5%
 Gross margin %                                            8.6%        8.8%        -0.2%pts
 Underlying operating profit(4)                            £10.3m      £12.0m      -14.2%
 Gross profit to underlying operating profit conversion %  12.7%       14.6%       -1.9%pts
  (Loss)/profit after tax (total activities)               £(11.0)m    £3.8m       -£14.8m
 Underlying EBITDA                                         £15.2m      £17.6m      -£2.4m
 Net cash(5)                                               £3.8m       £5.0m       -£1.2m

 

(1)Company-compiled original consensus for FY 2023 (pre the trading update on
23 January 2024) underlying operating profit and net debt (pre-IFRS 16), based
on the mean average of two analyst estimates, stands at £10.15m and £3.0m,
respectively

(2)Presented on a continuing basis

 

Alternative performance measures

(3)Gross sales value represents the value of the consideration received or
receivable for the supply of services, including agency sales, (excluding
fees) which are subject to an IFRS 15 agency adjustment, net of value added
tax, rebates and discounts

(4)Underlying results exclude goodwill impairment, amortisation of intangible
assets arising on business combinations, reorganisation costs and other
non-underlying charges

(5)Presented on a pre-IFRS16 basis which excludes lease liabilities and also
excludes refinancing costs

 

·    Delivered Underlying operating profit slightly ahead of market
expectations(1) against challenging trading conditions in FY 2023

·    Net cash (pre-IFRS 16) of £3.8m (2022: £5.0m), ahead of original
market expectations by £6.8m; strong trading cashflow supported £5m share
buyback programme during FY 2023

·    Revenue up 1.1% highlighting market share gains predominately in
Recruitment GB, with H2 2023 revenues up by 3.7% for the Group

·    Gross profit 0.8% lower in the Recruitment divisions as a result of
reduced demand for permanent hires

·    Refinanced banking facilities with improved terms in Q4 2023,
reflecting progress in the business and ongoing balance sheet strength

 

Operational Highlights

 

·    Strong financial and operational performance across the Recruitment
divisions:

o  Recruitment GB: Expanded market share with several existing major
customers, such as Tesco, GXO Logistics and Morrisons

o  Strong performance from Omega, the Group's engineering technology
recruitment business and solid results from Datum, the Group's Managed
Services provider

o  Further reduction in the cost base and ongoing efficiencies drove
increased profit conversion. Restructuring programme incurred a non-underlying
charge of £1.8m, which is expected to deliver annual savings of c.£3.5m

o  Ireland: Substantial new opportunities secured in the Republic of Ireland
with the ESB (Electricity Supply Board) and the An Garda Síochána (the
national police and security service) commencing in 2024

·    PeoplePlus:

o  Delivered a solid performance from ongoing operations, underpinned by
Prison Education and Employability

o  Challenging market with continued low unemployment generating lower
volumes. Exit of loss-making (in-person) skills business generated a charge of
£3.1m, contributing to a non-cash goodwill impairment of £8.9m.

o  Significant pipeline of bids outstanding for multi-year contracts
(c.£310m) that would mainly benefit 2025 and future years

 

Board changes

·    Tom Spain was appointed as permanent Chair of the Board on 18 March
2024, having been Interim Chairman since May 2022

·    Amanda Aldridge joined the board as a Non-Executive Director on 17
April 2023

 

Current Trading and Outlook

Staffline's performance throughout 2023 demonstrated the resilience of the
business model and its ability to generate cash, despite the well-known
economic challenges in the market.

 

Management are encouraged by the uplift in temp working hours which are c.5%
higher for the first 10 weeks of 2024 compared to prior year, and the pipeline
of permanent fees in Ireland, which is at record levels as a result of
contract wins, and we await the outcomes from PeoplePlus' large outstanding
bid pipeline. Accordingly, with our increasing market share and strong balance
sheet we are confident that we can use our market leading positions to
continue to grow the Group organically, positioning us well for the economic
recovery when it comes.

 

Albert Ellis, Chief Executive Officer, commented:

 

"I am pleased to report that Staffline has delivered a robust trading
performance across 2023, demonstrating the resilience of the Group's operating
model against a challenging macro-economic backdrop and also the success of
our strategy. We continued to grow our recruitment market share, driven by a
healthy pipeline of contract renewals and awards, alongside further
strengthening our cash position which enabled us to carry out a £5m share
buyback programme, an important part of our capital allocation policy.

 

Our results for 2023 are a testament to not only the resilience of our
business, but also the hard work of our team who have worked tirelessly to
deliver these results. I would personally like to thank all our talented
leadership and dedicated staff for their unwavering commitment to Staffline's
success."

 

 

 Staffline Group plc                                                via Vigo Consulting

 www.stafflinegroupplc.co.uk (http://www.stafflinegroupplc.co.uk)

 Albert Ellis, Chief Executive Officer

 Daniel Quint, Chief Financial Officer

 Liberum Nominated Adviser and Joint Broker                         020 3100 2222

 www.liberum.com (http://www.liberum.com)

 Richard Lindley / Satbir Kler

 Zeus Joint Broker                                                  020 3829 5000

 www.zeuscapital.co.uk

 David Foreman (Investment Banking)

 Nick Searle (Sales)

 Vigo Consulting Investor Relations & Financial PR                  020 7390 0230

 www.vigoconsulting.com (http://www.vigoconsulting.com)             staffline@vigoconsulting.com

 Jeremy Garcia / Verity Snow

 

About Staffline - Recruitment, Training and Support

Enabling the Future of Work™

Staffline is the UK's market leading Recruitment and Training group. It has
three divisions:

 

Recruitment GB

Staffline is a leading provider of flexible blue-collar workers, supplying
c.28,000 staff per day on average from around 400 sites, across a wide range
of industries including supermarkets, drinks, driving, food processing,
logistics and manufacturing.

 

Recruitment Ireland

The Recruitment Ireland business is a leading end to end solutions provider
operating across twenty industries, ten branch locations and ten onsite
customer locations, supplying c.4,000 staff per day on average, and offering
RPO, MSP, temporary and permanent solutions across the island of Ireland.

 

PeoplePlus Division

Staffline is the leading adult skills and training provider in the UK,
delivering adult education, prison education and skills-based employability
programmes across the country.

 

 

 

 

Chairman's Statement

Introduction

I would like to start by thanking our staff and management teams for their
tireless work in 2023. Positive results are mostly a combination of a lot of
hard work and skill, sometimes they get the assistance of a bit of luck. With
a combination of higher interest rates and a gloomy outlook for the UK economy
our luck was out in 2023. It would have been easy to adjust the goal posts,
but credit to our management teams and staff, we found a way to deliver robust
performance with full year underlying operating profit slightly ahead of
market expectations.

We hope to continue to build on this platform by further strengthening
relationships with our key customers in helping them to achieve their staffing
and training needs with a trusted and reliable partner in 2024 and beyond.

There are three ways we can continue to grow our brand: be the cheapest, be
the most convenient or be the best. It is an extremely rare thing for any
company to do all three - we will attempt to be the best and try for one more.
The dynamics of capitalism will mean everyone else will be trying to do a
combination of the same. To succeed in a fast-paced world we will need to
continue to adapt, stay relevant and deliver. Keeping our top talent and
developing them further will be essential if we are to reach this goal.

Capital allocation

Net cash (pre-IFRS 16) was also a highlight in 2023. The year ended
significantly ahead of original market expectations by £6.8m, our ongoing
balance sheet strength maintained with net cash of £3.8m (2022: £5.0m). The
litmus test of creating shareholder value on a long-term basis will be how
well we use the profits generated by the business.

The elegant name given to such decisions is 'capital allocation'. In simple
terms, the success of any business is how well management make decisions on
retained cash and its reinvestment, as well as their choices about when and
how to redistribute that cash to shareholders.

In 2023 the stock market gave us an excellent opportunity to repurchase 10% of
the Company's outstanding shares at what we regard to be very attractive
prices.  Yet, this begs the question "What is a buyback?" and "Why do we
think our remaining shareholders should like them so much?" Well, it's really
very simple; a buyback is another form of capital distribution.

When companies choose to distribute a dividend, our investors receive an
income payment from the company whether they want it or not. With buybacks,
the company purchases shares from investors who want to sell them (perhaps
because they need the money, or perhaps because they have forgotten the reason
why they bought their shares in the first place). When cancelling these shares
after purchase, their proportional ownership of the business grows for those
who hold on to their shares, as well as their claim on any future cashflows.

What's notable is that during that process we were able to buy back those
shares at an average purchase price of 30p.  While we won't provide a running
commentary on what we regard the intrinsic value of the Company to be, we will
repurchase shares when they are trading at a substantial discount to what we
believe they are worth.

We don't know exactly what 2024 will hold for the price of our publicly traded
shares. What we can say though, is that we intend to generate more cash and if
some of that cash is better used in the repurchase of the Company's shares, we
will not be slow in doing so.

Board changes

In April 2023, we appointed Amanda Aldridge as a Non-Executive Director.
Amanda chairs the Group's Audit Committee and was appointed to the
Remuneration and Nominations Committees. We are very grateful for her
significant contribution already towards the business' present and future
achievements.

 

I am also humbled that my position of Chair has now been made permanent, and I
look forward to continuing to work with all of the Group's staff, customers
and other stakeholders to drive Staffline's ongoing prosperity.

Looking ahead

 

As we navigate the inevitable challenges of 2024 and beyond, I am confident in
Staffline's resilience and ability to seize opportunities in a testing macro
environment. Ultimately, we are not just a people business, we are a
people-focused business; striving to match rewarding work opportunities with
those who seek them.

 

Our passion for helping our extraordinary clients achieve their objectives
through first-class recruitment is evidenced by both the enduring
relationships we have forged with so many of our partners, and our ability to
consistently secure top-level client wins. We hope to do more of the same in
the year ahead.

 

 

Tom Spain

Chairman

18 March 2024

 

Chief Executive Officer's Review

 

Introduction

 

I am pleased to report that Staffline has delivered a robust trading
performance across 2023, demonstrating the strength of the Group's operating
model and the success of our strategy against a challenging macro-economic
backdrop. We continued to grow our recruitment market share, driven by
contract renewals and awards, alongside further strengthening our balance
sheet, enabling us to carry out a £5m share buyback programme, which is an
important component to our capital allocation policy.

 

In 2023, the Group generated Underlying operating profit of £10.3m, slightly
ahead of market expectations, whilst cashflow performance was well ahead of
original market expectations. Revenue was up 1.1%, set against a highly
competitive recruitment market, and reinforced by market share gains
predominantly in Recruitment GB which reported a 3.7% increase in revenues
throughout the second half. In H2 2023 the Group outperformed the prior six
months despite a weaker sector backdrop, showcasing the robustness of our
strategy and the determination of our team. Staffline has continued to deliver
on its strategy of market share gains and is expanding its business in the
Republic of Ireland, evidenced by our success over the last 12 months and our
new contract win with An Garda Síochána (the Republic of Ireland Police
Service). The Group's reputation for outstanding service delivery, with market
leading scale and reach, has underpinned new mandates with both existing and
new customers.

 

Our results for 2023 are a testament to not only the resilience of our
business, but also the hard work of our people who have worked tirelessly to
deliver these results.  I would personally like to thank all our talented
leadership team and dedicated staff for their unwavering commitment to
Staffline's success.

 

Strategy

 

Throughout 2023, Staffline successfully implemented its key strategic goals.
We expanded our recruitment portfolio and were successful in increasing our
operational footprint across both recruitment verticals with new contract
awards won in Recruitment GB and Recruitment Ireland. We further leveraged our
leadership across the blue-collar recruitment market through securing sole and
majority supply with both new and existing customers. In addition, we invested
in our technology infrastructure and delivery capacity in our Recruitment
Ireland division, which will position us well to capitalise on the multiple
contracts secured during 2023 and early 2024.

 

Furthermore, our PeoplePlus business was restructured in the year, with the
strategic focus now being on Employability (including the Restart programme)
and Prison Education. PeoplePlus has a strong market share across both
sectors, and we expect to see growth in these areas as the benefits of the
restructure start to impact the Group's progress.

 

Finally, we maintained a tight control over our cost base, prioritising
operational efficiency and cost management, and further strengthening our
balance sheet, which enabled the Group to execute a £5m share buyback
programme (10% of outstanding shares) in H2 2023. The Board sees share
buybacks as a valuable way of returning excess cash to shareholders and I am
pleased that we were able to deliver on this in 2023.

 

 

Recruitment GB

 

I am pleased to report a strong fourth consecutive year of underlying
profitable growth within Recruitment GB, despite a reduction in demand driven
by the ongoing cost of living crisis continuing to dampen consumer confidence.
In light of these weaker macro-economic conditions the division carried out a
restructuring programme to optimise the cost base, incurring a non-underlying
charge of £1.8m. This, alongside tight control of overheads enabled the
division to report Underlying operating profit of £8.6m.

 

Revenues within the division were, as expected, weighted positively to the
second-half, comparing favourably to the rest of the sector, which reported
widespread declines. H2 2023 revenues increased by 3.7% year-on-year, driven
by organic growth, which was supported by our traditional trading peak in the
run up to Christmas. This significant increase offset weak demand in H1 2023
alongside lower permanent fees throughout the year.  During the year we grew
our market share, securing numerous contract renewals with major top 20
customers such as M&S, Bakkavor, Tesco, Laithwaites, and AMFRESH. We also
concluded a sole supplier partnership with Morrisons, where we now supply over
95% of their blue-collar temporary labour requirements.

 

Datum, our managed service business, secured numerous major projects in the
year, most notably for Pilgrims and Argos Sainsburys.  Omega, our technical
and engineering recruitment business, delivered year-on-year growth and
outperformed many of its peers. Their performance was buoyed by expansion into
new sectors such as technology.  We also plan to add two additional regional
offices in Birmingham and Leeds, expanding our presence in these regions.

 

Recruitment Ireland

 

Recruitment Ireland, which has a higher proportion of white-collar recruitment
than the rest of Staffline's operations, reported a decline in perm fees
compared to the prior year.  Despite this challenging backdrop, the team
secured new wins with Avondale Foods and Maersk, and following a thorough
public procurement process, secured a strategic partnership with An Garda
Síochána to recruit white-collar roles across various support disciplines
with revenues expected to flow through into the second half of the year. In
addition, Recruitment Ireland invested in a digital platform to enable volume
growth throughout 2024 and beyond. This was part of a long-term strategy of
prioritising infrastructure preservation, fee-earning capacity and
organisational strength to enable the business to capitalise on growth
opportunities in the future. The short-term impact on operating profit is
visible through much of 2023. However, permanent recruitment revenue began to
recover in H2 2023, and we anticipate a stronger revenue performance in 2024
as the Northern Ireland government resumes.

 

PeoplePlus

 

PeoplePlus has strong market share across both the Justice and Employability
markets, and we anticipate that we will continue to grow this position now
that the division has transitioned to a simpler operating model. Tenders
totalling c.£310m across several public service contracts have been bid for
and results are awaited. If successful, results from these bids are expected
to begin to come on stream at the end of H2 2024, impacting full year Group
operating profits from 2025.

 

The Prison Education Framework contract was successfully extended to March
2025, with PeoplePlus performing particularly well under the new 'Payment by
Results' terms. As previously reported, several long-term contracts have come
to a natural end. However, our near-term bid pipeline remains substantial, and
we are optimistic about potential revenue impact from 2025-26. Further
progress across its portfolio of Restart sub-contracts was made, despite lower
than anticipated participant volumes, with the announcement that an extension
is being implemented to June 2027.

 

Additional initiatives to broaden our market reach resulted in the pilot
programme 'Mid-Life MOT' for the DWP aimed at workforce retention, as well as
our first contract with HMP Werrington, the young offender's institution.
Investment has been made in diversifying the range of commercial services
offered - notably in social value consultancy and social recruitment support -
which are proving attractive to a growing portfolio of private sector employer
customers. In recognition of the success of these new areas, PeoplePlus was
voted the Social Responsibility Organisation of the Year 2023 by Investors in
People.

 

PeoplePlus undertook a major restructuring exercise, exiting the in-person
skills market and focusing on digital training. Accordingly, a charge relating
to trading losses and exit costs of £3.1m has been disclosed as
'Discontinued' in these results. The low levels of unemployment associated
with a reduction in demand for in-person skills training, as well as political
uncertainty, has led to the reappraisal of the carrying value of goodwill,
generating an impairment of £8.9m, which has no cash impact.

 

Board changes

 

We were delighted to welcome Amanda Aldridge to the Board as a non-executive
director ("NED") in April 2023. Amanda is an experienced NED and chairs the
Group's Audit Committee and has been appointed to Staffline's Remuneration and
Nomination Committees, replacing Ian Starkey.

 

I am also pleased to announce that Tom Spain has been appointed as permanent
Chair of the Board. Tom was appointed Interim Chairman in May 2022 and his
contribution has been invaluable, providing advice and support to the Board.

 

Current trading and outlook

Staffline's performance throughout 2023 demonstrated the resilience of the
business model and its strong cash generating nature, despite the well-known
economic challenges in the market.

 

Management are encouraged by the uplift in temp working hours which are c.5%
higher for the first 10 weeks of 2024 compared to prior year, and the pipeline
of permanent fees in Ireland, which is at record levels as a result of
contract wins, and we await the outcomes from PeoplePlus' large outstanding
bid pipeline. Accordingly, with our increasing market share and strong balance
sheet we are confident that we can use our market leading positions to
continue to grow the Group organically, positioning us well for the economic
recovery when it comes.

 

Albert Ellis

Chief Executive Officer

18 March 2024

 

Financial Review

Introduction

On an underlying basis the Group delivered a resilient trading and cashflow
performance for 2023, particularly in the Recruitment GB division, against a
challenging macroeconomic backdrop in the UK. Underlying operating profit of
£10.3m was slightly ahead of market expectations and strong cash flow was
well ahead of original market expectations.

The Group incurred a non-underlying charge of £1.8m reflecting a
reorganisation, rationalisation and restructuring programme in the Recruitment
GB division. Additionally, PeoplePlus closed its in-person classroom-based
training business to focus on digital training. This discontinued activity
generated trading losses and exit costs totalling £3.1m before taxation. This
contributed to the reappraisal of the value of goodwill associated with the
PeoplePlus division, resulting in an impairment charge of £8.9m. These items
contributed to a reported loss for the year of £11.0m (2022: profit £3.8m).

Gross sales for 2023 increased by 3.6% to £1,055.7m (2022: £1,018.9m) driven
by strong growth in the Recruitment GB division. Total revenue for the year of
£938.2m (2022: £928.1m) was higher than the previous year by 1.1%. Gross
profit across the recruitment businesses decreased slightly to £64.2m (2022:
£64.7m), alongside a reduction in PeoplePlus' gross profit to £16.6m (2022:
£17.3m). This resulted in Group gross profit reducing to £80.8m compared to
£82.0m in the previous year and gross profit margin reducing to 8.6% from
8.8%. The Group continued to control overhead costs tightly, resulting in an
increase of under 1% in total overheads, despite considerable inflationary
pressures. This contributed towards underlying operating profit on continuing
activities of £10.3m, (2022: £12.0m).

The Group has continued to pursue its policy of organic growth with a focus on
cost control and working capital, conserving cash reserves, and further
strengthening the balance sheet.

The Group ended the year with pre-IFRS 16 net cash of £3.8m (2022: £5.0m),
after returning £5.0m to shareholders via a share buyback programme. This
means that the Group generated an underlying improvement in net cash of
£3.8m.

Net underlying finance charges were £3.7m (2022: £2.7m) reflecting the
significant increase in interest rates during 2023. However, the Group's
purchase of a 3-year interest rate cap in October 2021, in order to manage its
debt financing costs, meant that the impact of the increase in the Bank of
England base rate from 3.50% to 5.25% during the year was partly mitigated.

In December 2023, the Group refinanced its existing receivables facility with
improved terms, reflecting progress in the business and ongoing balance sheet
strength. The Group's balance sheet and its significant financing headroom
have enabled a resilient performance despite the significant global
macroeconomic headwinds and remain a strong platform to enable the Group to
capitalise on market share growth opportunities.

The Group comprises three divisions, namely, Recruitment GB, flexible
blue-collar recruitment; Recruitment Ireland, generalist recruitment; and
PeoplePlus, adult skills and training provision.

Underlying(1) divisional performance - continuing operations

                                                                  Recruitment GB  Recruitment Ireland  PeoplePlus 2023  Group costs 2023  Total Group  Recruitment  Recruitment  PeoplePlus  Group costs  Total Group

                                                                   2023            2023                £m               £m                2023         GB           Ireland      2022        2022         2022

                                                                   £m              £m                                                      £m          2022         2022         Restated    £m           Restated

                                                                                                                                                       Restated     £m           £m                       £m

                                                                                                                                                       £m
 Revenue                                                          763.0           108.3                66.9             -                 938.2        751.8        110.6        65.7        -            928.1
 Year-on-year revenue increase/(decline)                          1.5%            (2.1)%               1.8%             -                 1.1%         0.5%         (1.0)%       8.5%        -            0.9%

 Gross sales value(3)                                             880.5           108.3                66.9                               1055.7       842.6        110.6        65.7                     1018.9
 Year-on-year gross sales value increase                          4.5%            (2.1)%               (1.8)%           -                 3.6%         5.1%         (1.0)%       8.5%        -            4.7%

 Gross profit                                                     51.9            12.3                 16.6             -                 80.8         51.8         12.9         17.3        -            82.0
 Year-on-year gross profit increase/(decline)                     0.2%            (4.7)%               (4.0)%           -                 (1.5)%       2.6%         14.2%        (4.0)%      -            2.4%
 Gross profit as a % of revenue                                   6.8%            11.4%                24.8%            -                 8.6%         6.9%         11.7%        26.3%       -            8.8%

 Underlying operating profit before tax                           8.6             1.8                  3.1              (3.2)             10.3         8.3          3.2          3.8         (3.3)        12.0
 Underlying operating profit as a % of revenue                    1.1%            1.7%                 4.6%             -                 1.1%         1.1%         2.9%         5.8%        -            1.3%
 Underlying operating profit as a % of gross profit               16.6%           14.6%                18.7%            -                 12.7%        16.0%        24.8%        22.0%       -            14.6%

 Pre-IFRS 16(2) net cash excluding unamortised refinancing costs  -               -                    -                -                 3.8          -            -            -           -            5.0
 Post-IFRS 16 net cash excluding unamortised refinancing costs    -               -                    -                -                 (0.2)        -            -            -           -            0.1

Comparatives for 2022 have been restated to exclude discontinued activities.

Key performance indicators - continuing operations

                                    Recruitment GB  Recruitment Ireland  PeoplePlus 2023  Total     Recruitment GB  Recruitment Ireland  PeoplePlus 2022  Total Group

                                    2023            2023                                   Group    2022            2022                                   2022

                                                                                           2023
 Hours worked by temporary workers  41.4m           6.2m                 -                47.6m     44.0m           6.7m                 -                50.7m
 Gross profit per fee earner        £76.5k          £98.8k               -                £79.9k    £76.5k          £102.2k              -                £80.6k
 Revenue per employee               -               -                    £49.3k           -         -               -                    £55.7k           -

 

Alternative performance measures

1   Underlying results exclude goodwill impairment, amortisation of
intangible assets arising on business combinations, reorganisation costs and
other non-underlying charges.

2   Presented on a pre-IFRS 16 basis, which excludes lease liabilities, and
also excludes refinancing costs.

3   Gross sales value represents the value of consideration received or
receivable for the supply of services, including agency sales, (excluding
fees) net of VAT.

For management reporting purposes the Recruitment GB division presents its
'gross sales', which includes sales under agency arrangements. The reporting
of gross sales gives an indication of the full level of activity undertaken by
the division. This value is adjusted for reporting revenue in accordance with
IFRS 15. The adjustment relative to reported revenue for the Group is as
follows:

                              2023     2022

                               £m      Restated

                                        £m
 Gross sales value            1,055.7  1,018.9
 Agency sales excluding fees  (117.5)  (90.8)
 Revenue as reported          938.2    928.1

 

 

Recruitment GB

Revenues in the Recruitment GB division increased by £11.2m to £763.0m. The
division experienced weak demand in the first half of the year, due to the
cost of living crisis, as well as reduced permanent fees throughout the year,
which held back a strong performance in the second half. The division
benefited, particularly in the second half of the year, from its strategy of
driving organic growth, expanding key strategic partnerships, whilst also
renewing contracts with key customers.

Gross profit of £51.9m (2022: £51.8m) resulted in gross profit margin
reducing slightly to 6.8% (2022: 6.9%), reflecting the sector-wide reduction
in permanent recruitment activity. Increases in general pay rates combined
with the increase in the National Minimum Wage in April 2023, from £9.50 to
£10.42 per hour for over 23s, do not impact absolute gross profit but do
negatively impact gross margin percentage achieved.

Gross profit generated from temporary recruitment increased as a proportion of
the total to 93.3% (2022: 92.5%), with the remaining 6.7% (2022: 7.5%) of
gross profit generated from permanent recruitment. Permanent recruitment fees
reduced by 10.3% to £3.5m (2022: £3.9m). Hours worked reduced to 41.4m
(2022: 44.0m) reflecting reduced year-on-year supermarket and online retail
volumes.

Contrary to revenue declines in the first half of the year, revenues in the
second half were 3.7% higher, year-on-year, at £421.8m (2022: £406.6m). This
was driven by organic growth won earlier in the year as well as strong trading
peak in the run up to Christmas, reflecting improved sentiment, particularly
in the retail sector. The division continued to control overhead costs
tightly, increasing its gross profit to underlying operating profit conversion
rate from 16.0% to 16.6%, which delivered a 3.6% increase in underlying
operating profit to £8.6m (2022: £8.3m). In light of the weak economic
backdrop the division has taken a restructuring charge of £1.8m to
rationalise its cost base, which is expected to deliver annual savings of
c.£3.5m.

Recruitment Ireland

Revenues in the Recruitment Ireland division reduced by £2.3m to £108.3m,
reflecting the reduction in temporary worker hours to 6.2m (2022: 6.7m). This,
combined with a 12% decrease in permanent recruitment fees, led to a reduction
in profitability after the exceptionally strong result in 2022.

Gross profit of £12.3m (2022: £12.9m) resulted in gross profit margin
reducing to 11.4% (2022: 11.7%), reflecting the lower permanent recruitment
income. Gross profit generated from temporary recruitment accounted for 84.1%
(2022: 82.9%) of the total, with the remaining 15.9% (2022: 17.1%) of gross
profit generated from permanent recruitment.

Despite the lower levels of demand and local political uncertainty the
division has continued to invest in its cost base and as a result has secured
a significant contract win with the Republic of Ireland's Garda, which
commences in 2024. Underlying operating profit for the year was £1.8m (2022:
£3.2m).

PeoplePlus

As previously reported, PeoplePlus' Skills training division was restructured
during the year, with a shift away from in-person classroom-based training to
focus on digital training. Consequently, the divisional results reported below
and elsewhere in these financial statements exclude the results of the Skills
division, which is treated as a discontinued activity, generating trading
losses and exit costs of £3.1m before taxation.

PeoplePlus revenues increased by 1.8%, from £65.7m to £66.9m, based on the
continuing strength of its contracts in the Justice and Employability sectors.
The division continues to deliver strong performance in its Restart
sub-contracts but a number of other profitable contracts have come to a
natural end, alongside a quieter commissioning period.

PeoplePlus achieved a gross margin of 24.8% in 2023, which compares to 26.3%
in 2022, largely due to the completion of profitable Employability contracts.

Although the division reduced its overhead base in the second half of the year
as contracts expired, this was unable to totally offset a reduction in
underlying profit conversion, which reduced from 22.0% to 18.7%. Underlying
operating profit for the year was £3.1m (2022: £3.8m).

In PeoplePlus, political uncertainty, low levels of unemployment and the
impact of new contract revenue streams only flowing from 2025/6, will reduce
short term profitability by around two thirds, in 2024, as announced in the
January trading update. This and the exit from the Skills business,
contributed to the reappraisal of the value of goodwill associated with the
division, resulting in an impairment charge of £8.9m, which has no cash
impact.

Group costs

Group costs, which include Directors' remuneration costs, have decreased to
£3.2m (2022: £3.3m) reflecting continued tight control over corporate spend.

Group result

Underlying operating profit, which was in line with market expectations, was
£10.3m (2022: £12.0m), a reduction of 14.2%. Total non-underlying charges on
continuing activities before tax, which are described below, were £14.0m
(2022: £7.4m), of which £12.2m was non-cash.

The underlying profit before taxation on continuing operations for 2023 was
£6.6m (2022: £9.3m). The underlying profit after tax on continuing
operations for the year was £4.9m (2022: £9.4m).

The Group's reported loss before taxation was £(7.9)m in the year (2022:
profit £1.9m).

Net finance charges

Net underlying finance charges incurred in the year amounted to £3.7m (2022:
£2.7m), reflecting part of the increase in overnight SONIA rates during the
year from c.3.50% to c.5.25%. However, the Group limited its exposure to
these interest rate increases through the use of an interest rate cap, which
was purchased in October 2021. This reduces exposure to interest rate
increases above 1% of SONIA on an aggregated two-thirds of the Receivables
Finance Agreement ("RFA"). The instrument, which has a term of three years
from 13 October 2021, delivered receipts totalling £1.9m (2022: £0.3m).

In 2022, the net finance charge benefited from a non-cash interest hedging
credit adjustment of £0.4m, which has partially reversed in the current year,
resulting in an interest hedging adjustment charge of £0.1m.

Taxation

The total tax charge for the year was £(0.5)m (2022: credit £1.9m), which
relates to the movement of deferred tax balances. The Group does not have an
estimated current corporation tax liability for the year. Remaining tax losses
of £14.4m carried forward in all divisions have been recognised as a deferred
tax asset.

The amortisation charge relating to intangible assets arising on business
combinations and the goodwill impairment charge, which are not deductible
under UK corporation tax, have been added back to taxable profit.

Alternative Performance Measures

In the reporting of its financial performance, the Group uses a limited number
of alternative performance measures that are not defined under IFRS, the
Generally Accepted Accounting Principles ("GAAP") under which the Group
reports. The Directors believe that these non-GAAP measures assist with the
understanding of the performance of the business and are not given undue
prominence in these financial statements. These non-GAAP measures are not a
substitute for, or superior to, any IFRS measures of performance, but they
have been included as an additional means of comparing performance year on
year. The alternative performance measures used are described in Note 3.

Non-underlying items

Non-underlying items of income or expenditure are items that are either
non-recurring or of a particular size or nature such that they require
separate identification. Non-underlying items are included in total reported
results but are excluded from underlying results. Certain items can vary
significantly from year to year and therefore create volatility in reported
earnings. It should be noted that whilst the amortisation of intangible assets
arising on business combinations has been added back, the revenue from those
acquisitions has not been eliminated.

Non-underlying charges on continuing activities before tax amounted to £14.0m
in the year (2022: £7.4m), which is analysed below.

 Non-underlying expenses - continuing operations                     2023   2022

                                                                     £m     £m
 Reorganisation, rationalisation and restructuring costs             1.8    -
 Amortisation of intangible assets arising on business combinations  3.3    7.4
 Goodwill impairment                                                 8.9    -
                                                                     14.0   7.4
 Tax credit on above non-underlying expenses                         (1.2)  (1.8)
                                                                     12.8   5.6

During the year the Recruitment GB division undertook a reorganisation,
rationalisation and restructuring programme in response to the impact of
economic and inflationary cost pressures on customers' permanent and temporary
worker requirements. The scope of the activities included a reduction in
administration headcount, a streamlining of the property portfolio and the
consolidation of selected third-party spends.

The charge in the year for amortisation of intangible assets arising on
business combinations relates to the following acquisitions: Vital Recruitment
(charge £0.7m: asset was fully amortised by February 2023); Passionate about
People (charge £1.7m: asset was fully amortised by October 2023); and Grafton
(charge £0.9m: asset was fully amortised by June 2023). The intangible assets
on business combinations are all fully amortised at the end of 2023.

The results of an impairment review showed that an impairment charge to
goodwill of £8.9m was required in the PeoplePlus cash-generating unit.
Further details are given in Note 10.

Share buyback programme

On 1 August 2023, the Group announced the launch of a share buyback programme
to repurchase Ordinary Shares in the capital of the Company up to an aggregate
value of £4.0m. The 12,672,174 Ordinary Shares purchased at an average price
of 31.6p, pursuant to the share buyback were immediately cancelled. On 4
October 2023, the Group announced the launch of a further share buyback
programme to repurchase up to 3,904,598 Ordinary Shares in the capital of the
Company. The 3,904,598 Ordinary Shares purchased at an average price of 26.4p,
pursuant to the share buyback were immediately cancelled. As a result of these
programmes, the Company reduced the Ordinary Shares in issue from 165,767,728
to 149,190,956.

The share buybacks were operated in accordance with the terms of the Company's
general authority to repurchase Ordinary Shares granted by shareholders at its
annual general meeting, held on 12 June 2023.

Cancellation of share premium account

At the Company's Annual General Meeting held on 12 June 2023, the shareholders
approved a special resolution to cancel the entire amount standing to the
credit of the Company's share premium account, subject to the approval of the
High Court of England and Wales. Approval was granted by the Court on 18 July
2023 and as a result the Company had distributable reserves of £85.8m with
effect from 20 July 2023, being the date that the Court's decision was
registered at Companies House.

Earnings per share

Statutory basic and diluted loss per share on continuing activities in 2023
were both (5.3)p (2022: both 2.3p).

Following the share buyback programme, under which the shares purchased were
cancelled, the weighted average number of shares (basic) is 157,247,639 (2022:
163,753,217).

Removing the non-underlying charges, and their respective taxation impacts,
results in underlying basic earnings per share of 3.1p (2022: 5.7p) and
diluted earnings per share of 3.1p on continuing activities (2022: 5.7p).

Earnings before interest, taxation, depreciation and amortisation, "EBITDA"

The table below reconciles underlying EBITDA on continuing operations to
operating profit.

 Reconciliation of operating loss to EBITDA  2023 £m   2022

                                                       £m
 Operating profit                            (3.7)     4.6
 Non-underlying costs                        14.0      7.4
 Underlying operating profit                 10.3      12.0
 Depreciation and loss on disposals          4.9       5.6
 Underlying EBITDA                           15.2      17.6
 Lease rental payments                       (1.8)     (1.6)
 Underlying EBITDA (pre-IFRS 16)             13.4      16.0

 

Note: Underlying operating profit is before goodwill impairment, amortisation
of intangible assets arising on business combinations, reorganisation costs
and other non-underlying expenses. EBITDA represents earnings before interest,
taxation, depreciation and amortisation.

Statement of financial position, cash generation and financing

The Group has continued to deliver strong trading cash flows with net cash
(pre-IFRS 16) at the end of the year significantly ahead of original market
expectations, maintaining ongoing balance sheet strength.

The movement in net debt is shown in the table below. Strong trading cash
flows were offset by the outflow from the share buyback programme and
additional working capital investment in receivables growth in the final
quarter of the year.

 Movement in net debt                                               2023   2022

                                                                    £m     £m
 Opening net cash (pre-IFRS 16)                                     5.0    6.9
 Cash generated before change in working capital and share options  10.5   17.6
 Principal repayment of lease liabilities                           (1.8)  (1.6)
 Change in trade and other receivables                              (9.5)  1.5
 Repayment of advance receipts from the MoJ                         -      (6.2)
 Deferred VAT                                                       -      (5.8)
 Change in trade, other payables and provisions                     10.8   (0.9)
 Taxation and interest                                              (3.6)  (2.3)
 Capital investment (net of disposals)                              (2.7)  (3.6)
 Own shares purchased                                               (5.5)  -
 Other                                                              0.6    (0.6)
 Closing net cash (pre-IFRS 16)                                     3.8    5.0
 IFRS 16 lease liabilities                                          (4.0)  (4.9)
 Closing net (debt)/cash (post-IFRS 16)                             (0.2)  0.1

 

Note: Underlying operating profit is before goodwill impairment, amortisation
of intangible assets arising on business combinations, reorganisation costs
and other non-underlying expenses. EBITDA represents earnings before interest,
taxation, depreciation and amortisation.

The Group's headroom relative to available committed banking facilities as at
31 December 2023 was £62.4m (2022: £75.9m) as set out below:

                                        2023 £m   2022

                                                  £m
 Cash at bank                           13.3      31.0
 Undrawn receivables finance agreement  49.1      49.1
 Banking facility headroom              62.4      75.9

 

 

Working capital financing

The Group manages its working capital requirements using a receivables finance
facility ("RFA"), and a number of separate, non-recourse, customer financing
arrangements whereby specific customers' invoices are settled in advance of
their normal settlement date via a funding intermediary.

The RFA leverages the Group's trade receivables with sufficient headroom and
flexibility to manage the variability and size of weekly cash outflows. On 14
December 2023, the Group and its lenders agreed to an amendment to the RFA
with improved terms, reflecting progress in the business and ongoing balance
sheet strength. The key terms of the facility are set out below:

I)      maximum receivables financing facility of £60.0m (previously
£90.0m) over a four-year term, with a one-year extension option;

ii)      an Accordion option of up to an additional £20.0m (previously
£15.0m), subject to lender approval;

iii)     security on all of the assets and undertakings of the Company and
certain subsidiary undertakings;

iv)    interest accruing at a maximum of 2.25% (previously 2.75%) over
SONIA, with a margin ratchet downward to 1.5% (previously 2.0%), dependent
upon the Group's leverage reducing to less than 1.00x;

v)     a non-utilisation fee of 0.35% (previously 0.7% during 2023);

vi)    maximum net debt (averaged over a rolling three months) to EBITDA
leverage covenant of 4.0x; and

vii)   minimum interest cover covenant of 2.25x the last 12 months EBITDA to
finance charges. The balance outstanding on the RFA at 31 December 2023 was
£9.5m (2022: £26.0m).

The balance funded under the customer financing arrangements at 31 December
2023 was £46.8m (2022: £51.7m).

Dividends

The Board is not proposing a final dividend payment for 2023 (2022: £nil).

Going concern

For the period to 31 December 2025, the Group's cash flow forecasts indicate
ongoing headroom in the RFA and also full compliance with the financial
covenants contained therein. The Group has sufficient day-to-day liquidity to
ensure that short-term liabilities can be satisfied as and when they fall due.

The financial statements have been prepared on a going concern basis. The
Directors have reviewed this basis and have made full disclosure in Note 3,
concluding that there is a reasonable expectation that the Group and Company
have adequate resources to continue in operational existence for the
foreseeable future.

 

Daniel Quint

Chief Financial Officer

18 March 2024

 

 

 

Consolidated statement of comprehensive income

For the year ended 31 December 2023

                                                                                Note  2023     2022

                                                                                      £m       Restated

                                                                                               £m
 Continuing operations
 Revenue                                                                        4     938.2    928.1
 Cost of sales                                                                  5     (857.4)  (846.1)
 Gross profit                                                                         80.8     82.0
 Administrative expenses                                                        5     (84.5)   (77.4)
 Operating (loss)/profit                                                              (3.7)    4.6
 Underlying operating profit before non-underlying administrative expenses            10.3     12.0
 Administrative expenses (non-underlying)                                       5     (14.0)   (7.4)
 Operating (loss)/profit                                                              (3.7)    4.6
 Finance income                                                                 6     1.9      0.7
 Finance charges - underlying                                                   6     (5.6)    (3.4)
 Finance charges - non-underlying                                               6     (0.5)    -
 Net finance charges                                                                  (4.2)    (2.7)
 (Loss)/profit for the year before taxation                                           (7.9)    1.9
 Tax (expense)/credit                                                           7     (0.5)    1.9
 (Loss)/profit from continuing activities                                             (8.4)    3.8
 Loss from discontinued operations                                                    (2.6)    -
 (Loss)/profit for the year                                                           (11.0)   3.8
 Items that will not be reclassified to profit and loss - actuarial gains, net        0.2      0.4
 of tax
 Items that will be reclassified to profit and loss:
 - effective portion of (loss)/gain on hedging instrument measured at fair            (0.8)    1.5
 value
 - Foreign exchange translation (loss)/gain                                           (0.4)    0.1
 Total comprehensive income                                                           (12.0)   5.8

 Earnings per ordinary share                                                    8
 Continuing operations: Basic and diluted                                             (5.3)p   2.3p
 Discontinued operations: Basic and diluted                                           (1.7)p   -
 Total earnings per share: Basic and diluted                                          (7.0)p   2.3p

 

The accompanying notes form an integral part of these financial statements.

 

Consolidated statement of changes in equity

For the year ended 31 December 2023

                                                      Share     Own      Share     Capital redemption reserve  Share-      Cash flow hedge reserve  Foreign exchange translation reserve  Profit     Total

                                                      capital   shares   premium   £m                          based       £m                       £m                                    and loss   equity

                                                      £m        £m       £m                                    payment                                                                    account    £m

                                                                                                                reserve                                                                   £m

                                                                                                               £m
 At 1 January 2022                                    16.6      (4.8)    111.8     -                           0.3         0.2                      (0.3)                                 (57.9)     65.9
 Share based payments - equity-settled                -         -        -         -                           0.3         -                        -                                     -          0.3
 Issue of shares to management                        -         0.7      -         -                           -           -                        -                                     (0.6)      0.1
 Own shares purchased                                 -         (0.4)    -         -                           -           -                        -                                     -          (0.4)
 Transactions with owners                             -         0.3      -         -                           0.3         -                        -                                     (0.6)      -
 Profit for the year                                  -         -        -         -                           -           -                        -                                     3.8        3.8
 Cash flow hedge reserve                              -         -        -         -                           -           1.5                      -                                     -          1.5
 Actuarial gain on pension scheme, net of taxation    -         -        -         -                           -           -                        -                                     0.4        0.4
 Foreign exchange translation adjustments             -         -        -         -                           -           -                        0.1                                   -          0.1
 Total comprehensive income for the year, net of tax  -         -        -         -                           -           1.5                      0.1                                   4.2        5.8
 At 31 December 2022                                  16.6      (4.5)    111.8     -                           0.6         1.7                      (0.2)                                 (54.3)     71.7
 Share based payments - equity-settled                -         -        -         -                           0.6         -                        -                                     -          0.6
 Transfer of share premium                            -         -        (111.8)   -                           -           -                        -                                     111.8      -
 Issue of shares to management                        -         0.3      -         -                           -           -                        -                                     (0.2)      0.1
 Shares purchased and cancelled                       (1.7)     -        -         1.7                         -           -                        -                                     (5.0)      (5.0)
 Own shares purchased                                 -         (0.5)    -         -                           -           -                        -                                     -          (0.5)
 Transactions with owners                             (1.7)     (0.2)    (111.8)   1.7                         0.6         -                        -                                     106.6      (4.8)
 Loss for the year                                    -         -        -         -                           -           -                        -                                     (11.0)     (11.0)
 Cash flow hedge reserve                              -         -        -         -                           -           (0.8)                    -                                     -          (0.8)
 Actuarial gain on pension scheme, net of taxation    -         -        -         -                           -           -                        -                                     0.2        0.2
 Foreign exchange translation adjustments             -         -        -         -                           -           -                        (0.4)                                 -          (0.4)
 Total comprehensive income for the year, net of tax  -         -        -         -                           -           (0.8)                    (0.4)                                 (10.8)     (12.0)
 At 31 December 2023                                  14.9      (4.7)    -         1.7                         1.2         0.9                      (0.6)                                 41.5       54.9

 

The accompanying notes form an integral part of these financial statements.

 

 

Consolidated statement of financial position

As at 31 December 2023

                                               Consolidated
                                         Note  2023                                          2022

                                               £m                                            £m
 Assets
 Non-current
 Goodwill                                10    50.7                                          59.6
 Other intangible assets                       6.7                                           9.4
 Investments                                   -                                             -
 Property, plant and equipment           11    5.5                                           7.6
 Deferred tax asset                            4.4                                           5.0
 Retirement benefit net asset                  0.5                                           0.2
 Amount due from subsidiary undertaking        -                                             -
                                               67.8                                          81.8
 Current
 Trade and other receivables                   129.4                                         119.8
 Current tax asset                             -                                             0.3
 Derivative financial instruments        13    1.7                                           3.0
 Cash and cash equivalents               14    13.3                                          31.0
                                               144.4                                         154.1
 Total assets                                  212.2                                         235.9
 Liabilities
 Current
 Trade and other payables                      140.8                                         130.3
 Borrowings                              15    9.5                                           26.0
 Current tax liability                         0.2                                           -
 Provisions                                    1.8                                           0.9
 Lease liabilities                       12    1.4                                           1.5
                                               153.7                                         158.7
 Non-current
 Provisions                                    0.5                                           0.6
 Lease liabilities                       12    2.6                                           3.4
 Deferred tax liabilities                      0.5                                           1.5
                                               3.6                                           5.5
 Total liabilities                             157.3                                         164.2
 Equity
 Share capital                           16    14.9                                          16.6
 Own shares                                    (4.7)                                         (4.5)
 Share premium                                 -                                             111.8
 Capital redemption reserve                    1.7                                           -
 Share-based payment reserve                   1.2                                           0.6
 Cash flow hedge reserve                       0.9                                           1.7
 Foreign exchange translation reserve          (0.6)                                         (0.2)
 Profit and loss account                       41.5                                          (54.3)
 Total equity                                  54.9                                          71.7
 Total equity and liabilities                  212.2                                         235.9

 

The accompanying notes form an integral part of these financial statements.

 

 

 

Consolidated statement of cash flows

For the year ended 31 December 2023

 

                                                                   Note  2023    2022

                                                                         £m      £m
 Cash flows from operating activities                              17    12.4    5.5
 Taxation received                                                       0.1     0.4
 Net cash inflow from operating activities                               12.5    5.9
 Cash flows from investing activities - trading
 Purchases of property, plant and equipment                        11    (0.4)   (1.0)
 Purchase of intangible assets - software                                (2.3)   (2.3)
 Total cash flows arising from investing activities                      (2.7)   (3.3)
 Total cash flows arising from operating and investing activities        9.8     2.6
 Cash flows from financing activities
 Net movements on Receivables Finance Agreement                    15    (16.5)  3.1
 Principal repayment of lease liabilities                          12    (1.8)   (1.6)
 Net interest paid                                                       (3.7)   (2.5)
 Own shares purchased                                                    (5.5)   (0.4)
 Net cash flows from financing activities                                (27.5)  (1.4)
 Net change in cash and cash equivalents                                 (17.7)  1.2
 Cash and cash equivalents at beginning of year                          31.0    29.8
 Cash and cash equivalents at end of year                          14    13.3    31.0

 

 

The accompanying notes form an integral part of these financial statements.

 

 

Notes to the financial information

For the year ended 31 December 2023

 

1 Nature of operations

 

The principal activities of Staffline Group plc and its subsidiaries ("the
Group") include the provision of recruitment and outsourced human resource
services to industry and the provision of skills and employment training and
support.

 

2 General information and statement of compliance

 

Staffline Group plc, a Public Limited Company limited by shares listed on AIM
("the Company"), is incorporated and domiciled in England, United Kingdom. The
Company acts as the holding company of the Group. The Company's registration
number is 05268636.

 

The financial information set out in this document does not constitute the
Group's statutory accounts for the years ended 31 December 2023 or 2022 but is
derived from those accounts. Statutory accounts for 2022 have been delivered
to the registrar of companies. The auditors have reported on those accounts;
their reports were (a) unqualified, and (ii) did not contain a statement under
section 498 (2) or (3) of the Companies Act 2006. Statutory accounts for 2023
will be delivered to the registrar of companies in due course. The auditors
have reported on those accounts; their reports were (i) unqualified, and (ii)
did not contain a statement under section 498 (2) or (3) of the Companies Act
2006.

The financial statements for the year ended 31 December 2023 (including the
comparatives for the year ended 31 December 2022) were approved and authorised
for issue by the Board of Directors on 18 March 2023. This results
announcement for the year ended 31 December 2023 was also approved by the
Board on 18 March 2024.

3 Accounting policies

 

Basis of preparation

The Consolidated financial statements are prepared for the year ended 31
December 2022. The Consolidated financial statements of the Group have been
prepared on a going concern basis using the significant accounting policies
and measurement bases summarised below, and in accordance UK adopted
International Accounting Standards. The financial statements are prepared
under the historical cost convention except for equity-settled share options,
derivative financial instruments and the retirement benefit net asset, which
are measured at fair value.

 

There are no new accounting pronouncements which have become effective in the
year.

 

Going concern

The Group's business activities, together with the factors likely to affect
its future development, performance and position are set out in the Chief
Executive Officer's Review. The financial position of the Group, its cash
flows, liquidity position and borrowing facilities are described in the
Financial Review.

 

As described in the Chief Executive Officer's Review, despite the challenging
trading conditions experienced across all divisions in the Group during the
year, the Group reported an underlying operating profit for the year on
continuing activities. The recruitment divisions reported resilient results
and are expecting further growth following significant contract extensions
with existing customers and new contract wins. The Group's PeoplePlus division
continued to be significantly impacted by the disruption to its Skills
training programmes, which resulted in the closure of in-person training
during the year. Volume reduction in the sector is expected to continue in the
short-term.

The Directors maintained tight cost control throughout, with overheads at
reduced levels, additionally benefiting from previous restructuring
programmes. These initiatives resulted in improved performance in the second
half of the year generating increased underlying profit and positive cash
generation.

The Directors have prepared updated forecasts and cash flow projections to 31
December 2025, which is considered to be a reasonable period over which a
reasonable view can be formed. These forecasts have been used to assess going
concern and have been stress-tested by applying basic sensitivity analysis,
involving a reduction to revenues across all three divisions, over the
forecast period.

In forming their opinion, the Directors have performed a robust assessment of
the principal risks and uncertainties facing the Group. Consequently, the
Directors believe that the Group is well placed to manage its business risks
successfully.

At 31 December 2023, the Group had net cash of £3.8m (2022: net cash of
£5.0m), on a pre-IFRS 16 basis, and has committed debt facilities until 1
December 2027. For the period to 31 December 2025, the Group's cash flow
forecasts indicate ongoing headroom in the Receivables Finance Agreement and
also full compliance with the financial covenants contained therein. The Group
has sufficient day to day liquidity to ensure that short-term liabilities can
be satisfied as and when they fall due. Further details of the financial
position of the Group, its cash flows, liquidity position and borrowing
facilities are described in the Financial Review.

As a result, the Directors have formed a judgement, at the time of approving
the financial statements, that there is a reasonable expectation that the
Group has adequate resources to continue in operational existence and meet its
liabilities as they fall due over the assessment period. The Directors have
not identified any material uncertainties relating to events or conditions
that, individually or collectively, may cast significant doubt on the Group's
ability to continue as a going concern for a period of at least 18 months from
when the financial statements are authorised for issue. For this reason, the
Directors continue to adopt the going concern basis in preparing the financial
statements.

Consolidation of subsidiaries

The Group financial statements consolidate those of the parent Company and all
of its subsidiaries as at 31 December 2022 in accordance with IFRS 10.
Subsidiaries are all entities to which the Group is exposed to or has rights
to variable returns and the ability to affect those returns through control
over the subsidiary. The results of subsidiaries whose accounts are prepared
in a currency other than sterling; are translated at the average rates of
exchange during the period and their year-end balances at the year-end rate of
exchange. Translation adjustments are taken to the profit and loss reserves.

 

Material intra-group balances and transactions, and any unrealised gains or
losses arising from intra-group transactions, are eliminated in preparing
these financial statements.

 

Underlying profit - non-GAAP measures of performance

In the reporting of its financial performance, the Group uses certain measures
that are not defined under IFRS, the Generally Accepted Accounting Principles
("GAAP") under which the Group reports. The Directors believe that these
non-GAAP measures assist with the understanding of the performance of the
business. These non-GAAP measures are not a substitute, or superior to, any
IFRS measures of performance but they have been included as the Directors
consider them to be an important means of comparing performance year-on-year
and they include key measures used within the business for assessing
performance.

 

Gross sales value

Gross sales value represents the value of the consideration received or
receivable for the supply of services, including agency sales, (excluding
fees), which are subject to an IFRS 15 agency adjustment, net of value added
tax, rebates and discounts and after eliminating sales within the Group.

Non-underlying items of income and expenditure

These non-underlying charges are regarded as recurring or non-recurring items
of income or expenditure of a particular size and/or nature relating to the
operations of the business that in the Directors' opinion require separate
identification. These items are included in "total" reported results but are
excluded from "underlying" results. These items can vary significantly from
year to year and therefore create volatility in reported earnings which does
not reflect the Group's underlying performance.

 

Underlying EBITDA

Underlying operating profit before the deduction of underlying depreciation
and amortisation charges. This is considered a useful measure because it
approximates the underlying cash flow by eliminating depreciation and
amortisation charges.

 

Net debt

Net debt is the amount of bank debt less available cash balances excluding
escrow funds. This is a key measure as it is one on which the terms of the
banking facilities are based and shows the level of external debt utilised by
the Group to fund operations. Net debt is also presented on a pre-IFRS 16
basis which excludes lease liabilities.

 

The Directors acknowledge that the adjustments made to arrive at underlying
profit may not be comparable to those made by other companies and it should
be noted that whilst the amortisation of acquisition-related intangible assets
has been added back, the revenue from those acquisitions has not been
eliminated.

 

These alternative performance measures are utilised by the Board to monitor
performance and financial position. They show a comparable level of
performance excluding one-off items, with which underlying performance and
ability to service debt can be judged.

 

Business combinations

The Group applies the acquisition method in accounting for business
combinations. The consideration transferred by the Group to obtain control of
a subsidiary is calculated as the sum of the acquisition-date fair value of
assets transferred, liabilities incurred and the equity interests of the
Group, which includes the fair value of any asset or liability arising from a
contingent consideration arrangement. Acquisition costs are expensed as
incurred.

 

Goodwill is stated after separate recognition of identifiable intangible
assets. It is calculated as the sum of a) fair value of consideration
transferred, b) the recognised amount of any non-controlling interest in the
acquiree and c) acquisition-date fair value of any existing equity interest in
the acquiree, over the acquisition-date fair values of identifiable net
assets. If the fair values of identifiable net assets exceed the sum
calculated above, the excess amount (i.e. gain on a bargain purchase) is
recognised in the statement of comprehensive income immediately.

 

Segment reporting

The Group has three material operating segments: the provision of recruitment
and outsourced human resource services to industry, in Great Britain
(Recruitment GB) an also in Ireland (Recruitment Ireland), plus the provision
of skills and employment training and support, together "PeoplePlus". Each of
these operating segments is managed separately as each requires different
technologies, marketing approaches and other resources. For management
purposes, the Group uses the same measurement policies as those used in its
financial statements.

 

4 Segment reporting

 

Management currently identifies three operating segments: Recruitment GB,
Recruitment Ireland and PeoplePlus. The Group's reporting segments are
determined based on the Group's internal reporting to the Chief Operating
Decision Maker (CODM). The CODM has been determined to be the Group Chief
Executive, with support from the Board.

 

Whilst there are individual legal entities within the three operating
segments, they are operated and reviewed as single units by the Board of
Directors. Each legal entity within an operating segment has the same
management team, head office and have similar economic characteristics. The
Group's strategy, historically and going forward, has been to integrate new
acquisitions into the main trading entities within each operating segment.

Segment information for the reporting year is as follows:

 

                                                               Recruitment  Recruitment Ireland  PeoplePlus  Group   Total    Recruitment  Recruitment  PeoplePlus  Group   Total

                                                               GB           2023                 2023        Costs   Group    GB           Ireland      2022        Costs   Group

                                                               2023         £m                   £m          2023    2023     2022         2022         Restated    2022    2022

                                                               £m                                            £m      £m       Restated     £m           £m          £m      Restated

                                                                                                                              £m                                            £m
 Sales revenue from external customers                         763.0        108.3                66.9        -       938.2    751.8        110.6        65.7        -       928.1
 Cost of sales                                                 (711.1)      (96.0)               (50.3)      -       (857.4)  (700.0)      (97.7)       (48.4)      -       (846.1)
 Segment gross profit                                          51.9         12.3                 16.6        -       80.8     51.8         12.9         17.3        -       82.0
 Administrative expenses                                       (40.8)       (9.9)                (11.7)      (3.2)   (65.6)   (40.3)       (9.3)        (11.5)      (3.3)   (64.4)
 Depreciation, software & lease amortisation                   (2.5)        (0.6)                (1.8)       -       (4.9)    (3.2)        (0.4)        (2.0)       -       (5.6)
 Segment underlying operating profit*                          8.6          1.8                  3.1         (3.2)   10.3     8.3          3.2          3.8         (3.3)   12.0
 Reorganisation costs                                          (1.8)        -                    -           -       (1.8)    -            -            -           -       -
 Goodwill impairment                                           -            -                    (8.9)       -       (8.9)    -            -            -           -       -
 Amortisation of intangibles arising on business combinations  (3.2)        (0.1)                -           -       (3.3)    (5.9)        (1.3)        (0.2)       -       (7.4)
 Segment (loss)/profit from operations                         3.6          1.7                  (5.8)       (3.2)   (3.7)    2.4          1.9          3.6         (3.3)   4.6
 Finance (costs)/income                                        (5.5)        (0.1)                -           1.9     (3.7)    (3.1)        (0.1)        -           0.5     (2.7)
 Refinancing costs                                             -            -                    -           (0.5)   (0.5)    -            -            -           -       -
 Segment (loss)/profit before taxation                         (1.9)        1.6                  (5.8)       (1.8)   (7.9)    (0.7)        1.8          3.6         (2.8)   1.9
 Tax (expense)/credit                                          0.9          (0.2)                (1.4)       0.2     (0.5)    1.8          -            (0.2)       0.3     1.9
 Segment profit/(loss) from continuing operations              (1.0)        1.4                  (7.2)       (1.6)   (8.4)    1.1          1.8          3.4         (2.5)   3.8

 

*      Segment underlying operating profit before goodwill impairment,
amortisation of intangible assets arising on business combinations,
reorganisation costs and other non-underlying costs.

 

                                       Recruitment  Recruitment Ireland  PeoplePlus  Staffline Group  Total   Recruitment  Recruitment  PeoplePlus  Staffline Group  Total Group

                                       GB           2023                 2023        2023             Group   GB           Ireland      2022        2022             Restated

                                       2023         £m                   £m          £m               2023    2022         2022         £m          £m               2022

                                       £m                                                             £m      £m           £m                                        £m
 Total non-current assets              24.7         12.3                 26.4        -                63.4    28.4         12.2         36.2        -                76.8
 Total current assets                  112.6        15.7                 13.8        2.3              144.4   117.6        19.9         13.3        3.3              154.1
 Total assets (consolidated)           137.3        28.0                 40.2        2.3              207.8   146.0        32.1         49.5        3.3              230.9
 Total liabilities (consolidated)      131.8        9.6                  15.3        0.1              156.8   135.1        11.0         17.5        0.6              164.2
 Cash capital expenditure in software  1.9          0.6                  1.1         -                3.6     2.0          0.5          0.8         -                3.3

 

The analysis above excludes deferred tax assets and liabilities as required by
IFRS 8 Operating segments.

 

Revenues can be analysed by country as follows (97.0% of revenues arising
within the UK in 2023, 96.7% in 2022):

                      Recruitment  Recruitment Ireland  PeoplePlus  Total   Recruitment  Recruitment  PeoplePlus  Total Group

                      GB           2023                 2023        Group   GB           Ireland      2022        2022

                      2023         £m                   £m          2023    2022         2022         Restated    £m

                      £m                                            £m      Restated     £m           £m

                                                                            £m
 UK                   763.0        79.7                 66.9        909.6   751.8        80.0         65.7        897.5
 Republic of Ireland  -            28.6                 -           28.6    -            30.6         -           30.6
                      763.0        110.6                66.9        938.2   751.8        110.6        65.7        928.1

 

No customer contributed more than 10% of the Group's revenue during either
2023 or 2022.

 

5 Expenses by nature

 

Expenses by nature are as follows:

 

Underlying expenses

                                                              2023   2022

                                                              £m     Restated

                                                                     £m
 Employee benefits expenses - cost of sales                   845.4  834.3
 Other cost of sales                                          12.0   11.8
 Employee benefits expenses - administrative expenses         46.4   46.3
 Depreciation and software amortisation                       4.9    5.6
 Operating lease expenses                                     0.7    1.2
 Other administrative expenses                                18.5   16.9
                                                              927.9  916.1
 Disclosed as:
 Cost of sales                                                857.4  846.1
 Administrative expenses - excluding non-underlying expenses  70.5   70.0
                                                              927.9  916.1

 

Auditors' remuneration

                                                                               2023     2022

                                                                               £'000    £'000
 Fees payable to the Company's auditor for the audit of the Company's annual   17       17
 accounts
 Fees payable to the Company's auditor and its associates for other services:
 - Audit of the accounts of subsidiaries                                       748      682
 - Audit of the pension scheme                                                 17       18
 - Audit-related assurance services                                            18       15
 - Audit fee expenses                                                          13       13
 Total                                                                         813      745

 

Non-underlying expenses - continuing operations

                                                                                  2023   2022

                                                                                  £m     £m
 Reorganisation costs                                                             1.8    -
 Goodwill impairment                                                              8.9    -
 Amortisation of intangible assets arising on business combinations (licences,    3.3    7.4
 customer contracts)
 Tax credit on above non-underlying expenses                                      (1.2)  (1.8)
 Post taxation effect on above non-underlying expenses                            12.8   5.6

 

During the year the Recruitment GB division undertook a reorganisation,
rationalisation and restructuring programme in response to the impact of
economic and inflationary cost pressures on customer permanent and temporary
worker requirements. The scope of the activities included a reduction in
administration headcount, a streamlining of the property portfolio and the
consolidation of selected third party spends.

 

 

The results of an impairment review indicated that an impairment charge of
£8.9m was required against the goodwill held in respect of the PeoplePlus
cash generating unit.

 

The charge for amortisation of intangible assets arising on business
combinations relates principally to the acquisitions of the Endeavour Group,
Passionate About People, Grafton Recruitment and Brightwork.

6 Finance income and charges

 

Finance income

                             2023  2022

                             £m    £m
 Receipts from derivative    1.9   0.3
 Derivative ineffectiveness  -     0.4
 Total                       1.9   0.7

 

Finance charges

 Underlying finance charges                  2023  2022

                                             £m    £m
 Interest payable on bank and other funding  5.0   2.9
 Interest on lease liabilities               0.1   0.1
 Derivative ineffectiveness                  0.1   -
 Amortisation of refinancing costs           0.3   0.3
 Amortisation of derivative cost             0.1   0.1
 Total                                       5.6   3.4

 

 Non-Underlying finance charges          2023  2022

                                         £m    £m
 Arrangement fees and refinancing costs  0.5   -

 

 Net finance charges  4.2  2.7

 

7 Tax expense

 

The tax expense on the loss for the year consists of:

 Continuing activities                       2023    2022

                                              £m     £m
 Corporation tax
 UK corporation tax at 23.5% (2022: 19.00%)  -       0.1
 Adjustments in respect of prior years       -       -
 UK current tax charge/(credit)              -       0.1
 Deferred tax
 Timing differences arising in the year      0.9     (0.6)
 Adjustments in respect of prior years       (0.4)   (1.4)
 UK deferred tax expense/(credit)            0.5     (2.0)
 Total UK tax expense/(credit) for the year  0.5     (1.9)

 

The tax expense/(credit) for the year, as recognised in the statement of
comprehensive income, is higher than the standard rate of corporation tax in
the UK of 23.5% (2022: lower than the 19.00% standard rate). The differences
are explained below:

                                                         2023    2022

                                                         £m      £m

                                                         Total   Total
 (Loss)/profit for the year before taxation              (7.9)   1.9
 Tax rate                                                23.5%   19%
 Tax on (loss)/profit for the year at the standard rate  (1.9)   0.4
 Effect of:
 Remeasurement of deferred tax for changes in tax rates  -       (0.4)
 Expenses not allowable                                  2.3     -
 Income not taxable                                      (0.3)   -
 Adjustments in respect of prior years                   0.4     (1.0)
 Tax losses available                                    -       (0.7)
 Deferred tax not recognised                             -       0.2
 Actual tax expense/(credit)                             0.5     (1.9)
 On underlying profit                                    1.7     (0.1)
 On non-underlying loss                                  (1.2)   (1.8)
 Actual tax expense/(credit)                             0.5     (1.9)

 

The total tax expense for the year of £0.5m (2022: credit £1.9m) arises
principally from the movement of deferred tax balances. The Group does not
have an estimated current corporation tax liability for the current year
(2022: £0.1m). Corporation tax losses of £14.4m carried forward in all
divisions and the Company have been recognised as a deferred tax asset.
Previously, a deferred tax liability was recognised in respect of intangible
assets arising on acquired businesses. This asset has been fully amortised in
2023 and the associated deferred tax liability has been extinguished.

The deferred tax assets and liabilities at 31 December 2023 and at 31 December
2022 have been calculated based on 25%, reflecting the expected timing of
reversal of the related timing differences.

No material tax charges arise on overseas profits or losses and accordingly no
disclosures relating to overseas tax are included within the financial
statements.

8 Earnings per share and dividends

 

The calculation of basic earnings per share is based on the earnings
attributable to ordinary shareholders divided by the weighted average number
of shares in issue during the year, after deducting the "own shares" held in
the Group's Employee Benefit Trust of 3,3163,391 shares (2022: 2,014,511
shares). The calculation of the diluted earnings per share is based on the
basic earnings per share as adjusted to further take into account the
potential issue of Ordinary Shares resulting from share options granted to
certain Directors and senior staff under long-term incentive schemes and share
options granted to employees under the SAYE scheme.

 

Details of the earnings and weighted average number of shares used in the
calculations are set out below:

                                                                  Basic        Basic        Diluted      Diluted

                                                                  2023         2022         2023         2022
 (Loss)/profit from continuing operations (£m)                    (8.4)        3.8          (8.4)        3.8
 Weighted average number of shares                                157,247,639  163,753,217  157,788,528  165,163,334
 Earnings per share from continuing operations (p)                (5.3)p       2.3p         (5.3)p       2.3p
 Underlying earnings (post tax) from continuing operations (£m)   4.9          9.4          4.9          9.4
 Underlying earnings per share (p)*                               3.1p         5.7p         3.1p         5.7p

 Loss from discontinued operations (£m)                           (2.6)        -            (2.6)        -
 Weighted average number of shares                                157,247,639  -            157,788,528  -
 Loss per share from discontinued operations (p)                  (1.7)p       -            (1.7)p       -
 (Loss)/profit for the year (£m)                                  (11.0)       3.8          (11.0)       3.8
 Weighted average number of shares                                157,247,639  163,753,217  157,788,528  165,163,334
 Total (loss)/earnings per share (p)                              (7.0)p       2.3p         (7.0)p       2.3p

 

*      Underlying earnings before goodwill impairment, amortisation of
intangible assets arising on business combinations, reorganisation costs and
other non-underlying costs.

 

During the year the Company purchased and immediately cancelled 16,576,772
shares under its share buyback programme.

The total number of dilutive share options held in LTIP and SAYE schemes is
540,889 (2022: 1,410,117).).

 

Dividends

 

The Board is not proposing a final dividend payment for 2023 (2022: £nil).

 

9 Discontinued activities

 

On 1 August 2023, the Group announced the restructuring of the PeoplePlus
division's Skills training activities with the closure of in-person training
to focus on digital delivery in other parts of the division. The Skills
training business has subsequently been wound down with the exit from leased
teaching space and redundancy of affected staff. The results of the Skills
business, which is treated as discontinued in the year, were as follows:

                                                        2023   2022

                                                        £m     £m
 Revenue                                                4.5    12.2
 Cost of sales                                          (5.3)  (11.2)
 Gross (loss)/profit                                    (0.8)  1.0
 Administrative expenses                                (0.7)  (1.0)
 Underlying operating loss                              (1.5)  -
 Non-underlying costs - redundancies and property exit  (1.6)  -
 Operating loss                                         (3.1)  -
 Tax credit                                             0.7    -
 Loss for the period                                    (2.4)  -

 

The cashflows of the business were as follows:

                                             2023   2022

                                             £m     £m
 Net cash outflow from operating activities  (3.1)  -

During December 2023 the Group's closed its operations in Portugal, the
results of which have been treated as discontinued and are set out below.

                                                        2023   2022

                                                        £m     £m
 Revenue                                                0.1    0.2
 Cost of sales                                          -      -
 Gross profit                                           0.1    0.2
 Administrative expenses                                (0.2)  (0.2)
 Underlying operating loss                              (0.1)  -
 Non-underlying costs - redundancies and property exit  (0.2)  -
 Operating loss                                         (0.3)  -
 Tax credit                                             0.1    -
 Loss for the period                                    (0.2)  -

 

The cashflows of the business were as follows:

                                             2023   2022

                                             £m     £m
 Net cash outflow from operating activities  (0.3)  -

 

 

10 Goodwill

 

Gross carrying amount by operating segment

 Gross carrying amount                   Recruitment GB  Recruitment Ireland  PeoplePlus  Total

                                         £m              £m                   £m          £m
 At 1 January 2023 and 31 December 2023  54.5            5.7                  57.0        117.2
 Impairment adjustment
 At 1 January 2023                       33.1            -                    24.5        57.6
 Charged in the year                     -               -                    8.9         8.9
 At 31 December 2023                     33.1            -                    33.4        66.5
 Net book amount at 31 December 2023     21.4            5.7                  23.6        50.7
 Net book amount at 31 December 2022     21.4            5.7                  32.5        59.6

 

Impairment - Goodwill

Management considers there to be three cash-generating units ("CGUs"), being
Recruitment GB, Recruitment Ireland and PeoplePlus, in line with the operating
segments defined in note 4. These three cash-generating units have been tested
for impairment.

An impairment review was conducted as at 31 December 2023. The recoverable
amount of goodwill was determined based on a value-in-use calculation, using
forecasts for 2024-26, followed by an extrapolation of expected cash flows
over the next two years with a long-term growth rate of 2% (2022: 2%) for each
cash generating unit. The forecasts are prepared by the individual operating
segments of the Group, which are considered to be the same as the determined
CGUs. The cash flow forecasts are based on current levels of trading for each
CGU, with income and cost increases generally in line with inflation at 2%
(2022: 2%) and no significant contract wins or losses.

Pre-tax discount rates of 17.0% for Recruitment GB, 13.8 % for Recruitment
Ireland and 14.1% for PeoplePlus (2022: 17.3% for Recruitment GB, 16.5% for
Recruitment Ireland and 14.2% for PeoplePlus) were used based on the weighted
average costs of capital for each operating segment. The recoverable amounts
of the CGUs, having considered the higher of value-in-use and fair value less
costs to sell, were £67.3m for Recruitment GB, £33.9m for Recruitment
Ireland and £25.2m for PeoplePlus, (2022: £58.8m for Recruitment GB, £24.1m
for Recruitment Ireland and £42.2m for PeoplePlus) all being value-in-use.
The discount rates used are based on appropriate, current long-term market
rate indicators to give a long-term forward view, whilst also acknowledging
historical information.

The results of the impairment review showed headroom in the Recruitment GB and
Recruitment Ireland cash-generating units but that an impairment adjustment of
£8.9m is required for the PeoplePlus CGU, which is monitored for impairment
at the same level as investment. The same calculations indicated that an
impairment adjustment of £17.0m (2022: £8.2m) is required to the Company's
carrying value of its investment in PeoplePlus, but that no other impairment
adjustments were indicated.

In making the assessment of the recoverability of assets within each CGU a
number of judgements and assumptions were required.

The critical judgement relates to the determination of the CGUs. Whilst there
are individual legal entities within the three operating segments, they are
operated and reviewed as single units by the Board of Directors. Each
operating segment has its own management team and head office. The Group's
strategy, historically and going forward, has been to integrate new
acquisitions into the main trading entities within each operating segment.

The key estimates in determining the value of each CGU are:

1.     The discount rate. The impairment calculations use a pre-tax
discount rate of 17.0% for Recruitment GB, 13.8% for Recruitment Ireland and
14.1% for PeoplePlus and a terminal growth value of 2%. These rates are based
on the latest weighted average costs of capital for each operating segment.
These rates have decreased this year primarily due to a movement in the
risk-free rate. The calculations highlighted headroom of £42.7m (2022:
£29.5m) for Recruitment GB, headroom of £22.8m (2022: £13.0m) for
Recruitment Ireland and an impairment of £8.9m (2022: headroom £6.3m) for
PeoplePlus. A 1% increase in the discount rates reduces the headroom to
£38.4m (2022: £25.8m) for Recruitment GB, reduces headroom to £20.0m (2022:
£11.3m) for Recruitment Ireland and increases the impairment to £10.9m
(2022: reduces headroom to £3.0m) for PeoplePlus.

2.     The achievability of the forecasted future cash flows. There is an
inherent uncertainty regarding the achievability of forecasts, as there are
macroeconomic factors outside of the Group's control. A sustained
underperformance of 10% reduces the headroom to £37.0m (2022: £23.7m) for
Recruitment GB, reduces headroom to £18.5 (2022: £10.6m) for Recruitment
Ireland and increases the impairment to £11.5m (2022: reduces headroom to
£2.1m) for PeoplePlus.

 

11 Property, plant and equipment

 Gross carrying amount             Land and    Computer equipment  Fixtures and fittings  Motor      Total

                                   buildings   £m                  £m                     vehicles   £m

                                   £m                                                     £m
 At 1 January 2022                 14.7        12.3                1.2                    0.5        28.7
 Additions                         2.3         0.6                 0.3                    -          3.2
 Disposals                         (1.7)       (1.5)               (0.1)                  (0.1)      (3.4)
 Transfer                          0.4         (0.4)               -                      -          -
 At 31 December 2022               15.7        11.0                1.4                    0.4        28.5
 Additions                         0.9         0.2                 0.1                    0.1        1.3
 Disposals                         (0.2)       (1.1)               -                      (0.1)      (3.4)
 Transfer                          0.4         (0.4)               -                      -          -
 At 31 December 2023               16.4        10.1                1.5                    0.4        28.4
 Depreciation
 At 1 January 2022                 9.6         9.7                 1.1                    0.3        20.7
 Charged in the year - operating   1.7         1.5                 0.2                    0.2        3.6
 Charged in the year - impairment  (0.6)       -                   -                      -          (0.6)
 Disposals                         (1.3)       (1.4)               -                      (0.1)      (2.8)
 Transfer                          0.2         (0.2)               -                      -          -
 At 31 December 2022               9.6         9.6                 1.3                    0.4        20.9
 Charged in the year - operating   1.9         1.1                 0.2                    -          3.2
 Disposals                         (0.2)       (0.9)               -                      (0.1)      (1.2)
 At 31 December 2023               11.3        9.8                 1.5                    0.3        22.9
 Net book value
 At 31 December 2023               5.1         0.3                 -                      0.1        5.5
 At 31 December 2022               6.1         1.4                 0.1                    -          7.6

 

 

Land and buildings and computer equipment includes the following right-of-use
assets:

At 31 December 2023

 

                   Carrying amount  Depreciation expense  Impairment
 Office buildings  3.9              (1.7)                 -

 

At 31 December 2022

 

                   Carrying amount  Depreciation expense  Impairment
 Office buildings  4.7              (1.5)                 (0.6)

 

12 Leases

 

Lease liabilities are presented in the statement of financial position as
follows:

              2023    2022

               £m     £m
 Current      1.4     1.5
 Non-current  2.6     3.4
              4.0     4.9

 

The Group has leases for its operational and administrative offices. With the
exception of short-term leases and leases of low-value underlying assets, each
lease is reflected on the balance sheet as a right-of-use asset and a lease
liability. The Group classifies its right-of-use assets in a consistent manner
to its property, plant and equipment (see note 11).

Unless there is a contractual right for the Group to sublet the asset to
another party, the right-of-use asset can typically only be used by the Group.
Leases are either non-cancellable or may only be cancelled by incurring a
substantive termination fee. Some leases contain an option to extend the lease
for a further term. The Group is prohibited from selling or pledging the
underlying leased assets as security. For leases over office buildings the
Group must keep those properties in a good state of repair and return the
properties in their original condition at the end of the lease. Further, the
Group must insure items of property, plant and equipment and incur maintenance
costs on such items in accordance with the lease contracts.

The table below describes the nature of the Group's leasing activities by type
of right-of-use asset recognised on the balance sheet:

 Right-of-use asset  No of right-of-use assets leased  Range of remaining term (years)  Average remaining lease term  No of leases with extension options
 Office building     55                                0.1-11.2                         2.3                           -

 

The lease liabilities are secured by the related underlying assets. Future
minimum lease payments at 31 December 2023 were as follows:

                    Minimum lease payments due
                    Within one year  1-2 years  2-3 years  3-4 years  After 5 years  Total
 31 December 2023
 Lease payments     1.5              0.9        0.6        0.5        0.7            4.2
 Finance charges    (0.1)            (0.1)      -          -          -              (0.2)
 Net present value  1.4              0.8        0.6        0.5        0.7            4.0
 31 December 2022
 Lease payments     1.6              1.2        0.8        0.6        1.0            5.2
 Finance charges    (0.1)            (0.1)      (0.1)      -          -              (0.3)
 Net present value  1.5              1.1        0.7        0.6        1.0            4.9

 

Lease payments not recognised as a liability

The Group has elected not to recognise a lease liability for short-term leases
(leases with an expected term of 12 months or less) or for leases of low-value
assets. Payments made under such leases are expensed on a straight-line basis.
In addition, certain variable lease payments are not permitted to be
recognised as lease liabilities and are expensed as incurred.

The expense relating to payments not included in the measurement of the lease
liability is as follows:

                             2023    2022

                              £m      £m
 Short-term leases           0.3     0.5
 Leases of low-value assets  0.4     0.6
                             0.7     1.1

 

The Group had not committed to any leases that had not yet commenced.

Total cash outflow for leases for the year ended 31 December 2023 was £1.8m
(2022: £2.8m).

13 Derivative financial instruments

                                      2023  2022

                                      £m    £m
 Cash flow hedge - interest rate cap  1.7   3.0

 

During 2021 the Group entered into an amortising interest rate cap instrument,
which reduces exposure to interest rate increases above 1% of SONIA on an
aggregated two-thirds of the Receivables Finance Agreement and the customer
finance arrangements. The instrument, which has a term of three years from 13
October 2021, is based on quarterly notional amounts varying between £39.5m
and £62.5m, with an average of £51.9m.

The Group has designated the interest rate cap contract as a hedged instrument
in a cash flow hedge relationship. All derivative financial instruments used
for hedge accounting are recognised initially at fair value and reported
subsequently at fair value in the statement of financial position. To the
extent that the hedge is effective, changes in the fair value of derivatives
designated as hedging instruments in cash flow hedges are recognised in other
comprehensive income and included within the cash flow hedge reserve in
equity. Any ineffectiveness in the hedge relationship is recognised
immediately in profit or loss.

 

The fair value of the derivative is based on market data to calculate the
present value of all estimated flows associated with it at the balance sheet
date. The interest rate cap is classed as a level 2 financial instrument in
accordance with IFRS 13 classification hierarchy. Level 2 financial
instruments are not traded in an active market, but the fair value is based on
quoted market prices, broker/dealer quotations, or alternative pricing sources
with reasonable levels of price transparency.

The movements on the fair value of the derivative financial asset and on the
cash flow hedge reserve are as follows:

                                                                  Cash flow hedge reserve  Derivative financial asset

                                                                  £m                       £m
 At 31 December 2021                                              0.2                      0.5
 Movement through comprehensive income - hedge ineffectiveness    -                        0.4
 Movement through cash flow hedge reserve                         2.1                      2.1
 Deferred taxation                                                (0.6)                    -
 At 31 December 2022                                              1.7                      3.0
 Movement through comprehensive income - hedge ineffectiveness    -                        (0.1)
 Movement through cash flow hedge reserve                         (1.2)                    (1.2)
 Deferred taxation                                                0.4                      -
 At 31 December 2023                                              0.9                      1.7

 

14 Cash

                            2023  2022

                            £m    £m
 Cash and cash equivalents  13.3  31.0

 

Cash and cash equivalents consist of cash on hand and balances with banks
only. The majority of cash on hand and balances with banks are held by
subsidiary undertakings; however, the balances are available for use by the
Group.

Long-term credit ratings for the Group's banks are currently as follows:

                                Fitch  Standard       Moody's

                                       & Poor's
 Royal Bank of Scotland plc     A      BBB+           A3
 National Westminster Bank plc  A      BBB+           A3

 

The Group's headroom versus available committed bank facilities is as follows:

                                        2023  2022

                                        £m    £m
 Cash at bank (as above)                13.3  31.0
 Undrawn receivables finance agreement  49.1  44.9
 Banking facility headroom              62.4  75.9

15 Borrowings

 

Borrowings are repayable as follows:

                                                       2023  2022

                                                       £m    £m
 In one year or less or on demand*                     10.9  27.5
 In more than one year but not more than two years*    0.9   1.1
 In more than two years but not more than five years*  1.4   1.3
 In more than five years                               0.3   1.0
 Total borrowings                                      13.5  30.9

*   Ageing of balances above is shown excluding unamortised refinancing
costs.

                                2023    2022

                                £m      £m
 Split:
 Current liabilities:
 Receivables finance agreement  9.5     26.0
 Lease liabilities              1.4     1.5
                                10.9    27.5
 Non-current liabilities:
 Lease liabilities              2.6     3.4
 Total borrowings               13.5    30.9
 Less: Cash (note 14)           (13.3)  (31.0)
 Net cash                       (0.2)   (0.1)

 

On 14 December 2023, the Group and its lenders agreed to a modification of the
existing Receivables Finance Agreement ("RFA").

The key terms of the facility, which is provided jointly by RBS Invoice
Finance Limited, ABN AMRO Asset Based Finance N.V., UK Branch, are set out
below:

 

a)      Maximum receivables financing facility of £60.0m (previously
£90m) over a four-year term, with a one-year extension option;

ii)     An Accordion option of up to an additional £20m (previously
£15.0m), subject to lender approval;

iii)    Security on all of the assets and undertakings of the Company and
certain subsidiary undertakings;

iv)    Interest accruing at a maximum of 2.25% (previously 2.75%) over
SONIA, with a margin ratchet downward to 1.5% (previously 2.0%), dependent
upon the Group's leverage reducing to less than 1.00x;

v)      A non-utilisation fee of 0.35% (previously 0.7% during 2023);

vi)    Maximum net debt (averaged over a rolling three months) to EBITDA
leverage covenant of 4.0x; and

vii)   Minimum interest cover covenant of 2.25x the last 12 months EBITDA to
finance charges.

 

EBITDA is defined as earnings before interest, taxation, depreciation and
amortisation.

The Group uses Customer Financing arrangements whereby specific customer
invoices are settled on a weekly basis, in advance of their normal settlement
date. The value of invoices funded under the Customer Financing arrangements
was £46.8m at 31 December 2023 (2022: £51.7m). Costs incurred in relation to
these arrangements are charged to profit and loss as finance charges when
incurred. The amounts settled under each customer's agreement are limited to
the amounts invoiced to that customer each week. The total finance charges
incurred during the year amounted to £3.0m (2022: £1.5m).

For the period to 31 December 2025, the Group's cash flow forecasts indicate
ongoing headroom in the RFA and full compliance with the financial covenants
described above. The likelihood of a breach of the financial covenants is
considered to be remote.

16 Share capital

                                                      2023  2022

                                                      £m    £m
 Allotted and issued
 149,190,956 (2022: 165,767,728) ordinary 10p shares  14.9  16.6

 

                                                            2023          2022

                                                            Number        Number
 Shares issued and fully paid at the beginning of the year  165,767,728   165,767,728
 Shares cancelled during the year                           (16,576,772)  -
 Shares issued and fully paid at the end of the year        149,190,956   165,767,728

 

All Ordinary Shares have the same rights and there are no restrictions on the
distribution of dividends or repayment of capital with the exception of the
3,316,391 shares held at 31 December 2023 (2022: 2,014,511 shares) by the
Employee Benefit Trust where the right to dividends has been waived.

On 1 August 2023, the Group announced the launch of a share buyback programme
to repurchase Ordinary Shares in the capital of the Company up to an aggregate
value of £4.0m. The 12,672,174 Ordinary Shares purchased pursuant to the
share buyback were immediately cancelled.

On 4 October 2023, the Group announced the launch of a further share buyback
programme to repurchase up to 3,904,598 Ordinary Shares in the capital of the
Company. The 3,904,598 Ordinary Shares purchased pursuant to the share buyback
at a cost of £1.0m, were immediately cancelled.

The share buybacks were operated in accordance with the terms of the Company's
general authority to repurchase Ordinary Shares granted by shareholders at its
Annual General Meeting held on 12 June 2023.

17 Cash flows from operating activities - consolidated

 

Reconciliation of loss before taxation to net cash inflow/(outflow) from
operating activities

 

                                                                     2023    2022

                                                                     £m      £m
 (Loss)/Profit before taxation from:
 Continuing operations                                               (7.9)   1.9
 Discontinued operations                                             (3.1)   -
                                                                     (11.0)  1.9
 Adjustments for:
 Finance income                                                      (1.9)   (0.7)
 Finance charges                                                     6.1     3.4
 Depreciation and amortisation - underlying                          5.0     5.5
 Amortisation - non-underlying                                       3.2     7.4
 Goodwill impairment                                                 8.9     -
 Loss on disposal of property, plant and equipment                   0.2     0.1
 Cash generated before changes in working capital and share options  10.5    17.6
 Change in trade and other receivables                               (9.5)   (3.8)
 Change in trade, other payables and provisions                      10.8    (8.6)
 Cash generated from operations                                      11.8    5.2
 Share based payments expense                                        0.6     0.3
 Net cash inflow from operating activities                           12.4    5.5

 

Movement in net debt

                                                    2023    2022

                                                    £m      £m
 Net cash at 1 January                              0.1     2.3
 Net drawdowns from Receivables Finance Agreement   16.5    (3.1)
 Lease payments, additions, disposals and interest  0.9     (0.3)
 Change in cash and cash equivalents                (17.7)  1.2
 Net (debt)/cash at 31 December                     (0.2)   0.1
 Represented by:
 Cash and cash equivalents (note 14)                13.3    31.0
 Current borrowings (note 15)                       (9.5)   (26.0)
 Lease liabilities (note 12)                        (4.0)   (4.9)
 Net (debt)/cash at 31 December                     (0.2)   0.1

 

The movements in net debt, excluding refinancing costs, can be further
summarised as follows:

                                        Lease         Receivables Finance Agreement  Movements from financing activities  Cash    Total

                                        Liabilities   £m                             £m                                    £m     £m

                                         £m
 Net debt as at 1 January 2022          (4.6)         (22.9)                         (27.5)                               29.8    2.3
 Cash flows during the year             1.6           (3.1)                          (1.5)                                1.2     (0.3)
 Non-cash movements in leases           (1.9)         -                              (1.9)                                -       (1.9)
 Net cash/(debt) at 31 December 2022    (4.9)         (26.0)                         (30.9)                               31.0    0.1
 Cash flows during the year             1.8           16.5                           (18.3)                               17.7    0.6
 Non-cash movements in leases           (0.9)         -                              (0.9)                                -       (0.9)
 Net (debt)/cash at 31 December 2023    (4.0)         (9.5)                          (13.5)                               13.3    (0.2)

 

 

18 Changes in accounting policies

 

There were no new accounting pronouncements requiring adoption in the year.

 

19 Post balance sheet events

 

There were no events between the balance sheet date of 31 December 2023 and
the approval of these accounts on 18 March 2024, that are required to be
brought to the attention of shareholders.

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