Teladoc Health Q2 revenue misses estimates as BetterHelp cash pay declined

Teladoc Health

29/07/2026 21:22

Overview
Virtual care provider's Q2 revenue fell 4% yr/yr, missing analyst expectations
Q2 adjusted EBITDA beat analyst expectations despite a 5% yr/yr decline
Company cites BetterHelp cash pay decline and insurance shift as key revenue drivers

Outlook
Teladoc Health sees full-year 2026 revenue between $2.36 bln and $2.45 bln
Company expects BetterHelp segment revenue to decline 13% to 19% in 2026
Teladoc Health anticipates 3Q 2026 revenue between $569 mln and $609 mln

Result Drivers
BETTERHELP CASH PAY DECLINE - Co said accelerated decline in BetterHelp cash pay revenue weighed on overall results
INSURANCE DEMAND AND PROVIDER CAPACITY - Co said stronger than anticipated demand for insurance-covered BetterHelp services outpaced available provider capacity, limiting revenue conversion
INTEGRATED CARE GROWTH - Integrated Care segment posted modest revenue growth and improved adjusted EBITDA margin

Company press release: ID:nGNX1F8wqd

Key Details
Metric
Beat/Miss
Actual
Consensus Estimate
Q2 Revenue
Miss
$606.93 mln
$615.39 mln (21 Analysts)
Q2 Loss Per Share
 
$0.21
 
Q2 Net Loss
 
$38.91 mln
 
Q2 Adjusted EBITDA
Beat
$65.71 mln
$61.97 mln (21 Analysts)
Q2 Loss Per Basic Share
 
$0.21
 

Analyst Coverage
The current average analyst rating on the shares is "hold" and the breakdown of recommendations is 6 "strong buy" or "buy", 19 "hold" and no "sell" or "strong sell"
The average consensus recommendation for the healthcare facilities & services peer group is "buy."
Wall Street's median 12-month price target for Teladoc Health Inc is $7.00, about 25.2% below its July 28 closing price of $9.36

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For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.

(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)