REG - Telecom Egypt S.A.E - TE Announces Leadership & Organizational Changes

Telecom Egypt Co SAEAnnouncement

31/12/2025 07:00

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RNS Number : 2767N  Telecom Egypt S.A.E  31 December 2025

Telecom Egypt Announces Organizational Transformation and Key Leadership
Appointments

 

31 December 2025 - Telecom Egypt today announced an organizational
transformation initiative approved by its Board of Directors. The
transformation is designed to enhance the Company's strategic focus and
operational agility while reinforcing its customer-centric approach. It
includes structural realignments across key business functions and the
appointment of new leadership roles to support the next phase of the Company's
growth.

The initiative aims to accelerate decision-making, strengthen execution, and
ensure sustainable growth through clear accountability, optimized operations,
and strategic leadership alignment.

As part of the transformation, Telecom Egypt's commercial operations have been
restructured into two focused business sectors - Consumer and Enterprise - to
enable sharper strategic alignment and improved responsiveness to customer
needs. The Consumer Sector now focuses on individual and home customers,
driving growth through a streamlined portfolio and improved service models.
The Enterprise Sector serves corporate, institutional, and government clients,
delivering integrated communication and digital solutions that support Egypt's
ongoing digital transformation.

To ensure full alignment between commercial strategy and service delivery, the
Customer Service function has also been realigned to operate within each
sector through functionally and organizationally integrated units,
establishing clear accountability for customer experience and service
performance.

Furthermore, the Board appointed Mr. Mohamed Eltouny as Chief Consumer
Officer, responsible for leading the commercial strategy and operations of the
Consumer Sector, with a focus on accelerating growth, improving commercial
efficiency, and enhancing overall customer value and profitability.

The Board also approved transferring Mr. Ramy Kato from Chief Customer Officer
to Chief Enterprise Officer. In this role, he will lead Telecom Egypt's
enterprise, corporate, and government business, driving expansion through
strategic partnerships and advancing digital transformation initiatives in
alignment with Egypt's Vision 2030 for a digitized economy.

 

Recognizing the critical role of technology as an enabler of growth and
innovation, the Board appointed Mr. Ahmed El-Fouly as Chief Information
Officer. He will oversee the modernization and expansion of Telecom Egypt's
information and digital infrastructure, advancing innovation, automation, and
data‑driven capabilities across all business functions. He will ensure that
the Company's information systems remain fully aligned with its strategic
objectives, enabling greater efficiency, resilience, and scalability. This
appointment underscores Telecom Egypt's commitment to strengthening its
digital foundations, fostering innovation, and delivering long‑term value to
customers and shareholders.

 

Tamer El Mahdi, Managing Director and Chief Executive Officer, commented:

 

"This step comes as part of the implementation of a comprehensive
institutional transformation program aimed at developing the Company's
organizational structure in line with a clear strategic vision. The program
establishes a more agile and efficient operating model, strengthens
customer-centricity as a core performance driver, and accelerates
decision-making while enhancing the quality of execution. It represents a key
pillar of an integrated plan to improve operational efficiency and reinforce
the Company's competitive position, in line with the rapid developments in the
market, to achieve the highest levels of customer satisfaction, support
sustainable growth, and maximize the Company's value and the interests of its
shareholders."

- End -

* Follow the latest Telecom Egypt updates via the following link:

https://ir.te.eg/en/CorporateNews/PressReleases
(https://ir.te.eg/en/CorporateNews/PressReleases)

 

About Telecom Egypt

 

Telecom Egypt is a total telecom services provider in Egypt that provides a
wide array of services to a diverse customer base. Serving individuals,
communities, SOHOs, SMEs and large enterprises, Telecom Egypt offers a
comprehensive, innovative, and diversified portfolio of services, ranging from
fixed and mobile voice to essential data solutions crucial in today's digital
landscape. These services also include high-speed internet, smart solutions,
data center facilities, and cloud computing solutions tailored for businesses.

With a rich heritage of about 170 years, Telecom Egypt continues to lead the
Egyptian telecom market by providing cutting-edge technology, robust
infrastructure, and an extensive network of subsea cables to meet the needs of
its enterprise and consumer clientele. The company's pivotal role in Egypt's
telecommunications landscape is underscored by its expansive network coverage,
broad service range, and dedication to fostering innovation. Aside from its
mobile operation "WE," Telecom Egypt holds a significant 45% ownership stake
in Vodafone Egypt. Telecom Egypt's shares and GDRs (Ticker: ETEL.CA; TEEG.LN)
are traded on the Egyptian Exchange and the London Stock Exchange.

 

For more information, contact:

The investor relations team

Email: investor.relations@te.eg (mailto:investor.relations@te.eg)

 

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