Overview
Customer experience tech firm's Q1 revenue fell 7% but slightly beat analyst expectations
Adjusted EPS for Q1 missed analyst expectations
Company reaffirmed full-year outlook despite timing-related Q1 weakness
Outlook
TTEC reaffirms 2026 revenue guidance of $2.005 bln to $2.055 bln
Company expects 2026 non-GAAP EPS of $1.06 to $1.32
Result Drivers
TIMING SHIFTS - Co said Q1 results were impacted by timing shifts across the business, with some new contracts in TTEC Digital signed late in the quarter, affecting near-term revenue and profitability
Company press release: ID:nGNX1HFDRl
Key Details
Metric
Beat/Miss
Actual
Consensus Estimate
Q1 Revenue
Slight Beat*
$496.2 mln
$493.58 mln (4 Analysts)
Q1 Adjusted EPS
Miss
$0.15
$0.24 (4 Analysts)
Q1 EPS
-$0.11
Q1 Adjusted EBITDA
Miss
$45.8 mln
$51.06 mln (4 Analysts)
Q1 Operating Income
$18.5 mln
*Applies to a deviation of less than 1%; not applicable for per-share numbers.
Analyst Coverage
The current average analyst rating on the shares is "hold" and the breakdown of recommendations is 1 "strong buy" or "buy", 3 "hold" and no "sell" or "strong sell"
The average consensus recommendation for the it services & consulting peer group is "buy."
Wall Street's median 12-month price target for TTEC Holdings Inc is $5.00, about 67.8% above its May 6 closing price of $2.98
The stock recently traded at 2 times the next 12-month earnings vs. a P/E of 2 three months ago
For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.
(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)