Wise Q3 FY26 trading update
RNS Number : 5102P Wise PLC 20 January 2026 20 January 2026 Strong volume growth of 26%1 with customer holdings up 34% ● Quarterly cross-border volume grew +25% YoY (+26% YoY on a constant currency basis), to £47.4bn, with 10.9m active customers using Wise in Q3 (+20% YoY) ● Increased diversification of income as popularity of the Wise account continues, with customer holdings growing by +34% to £27.5bn, and card and other revenue increasing +30% YoY ● Wise Business active customers rose +25% YoY to 542,000 as volumes grew strongly +37% ● Cross-border take rate flat in the quarter at 52bps, down from 56bps a year ago, reflecting continued focus on investing for long-term growth ● Underlying income was £424.4m in Q3 FY26, up +21% YoY on a reported basis. On a constant currency basis, underlying income grew by +21% in Q3 YoY, +17% YTD, and we expect to be around the middle of our guided range of 15-20% growth for FY26 ● Focused on the long-term growth opportunity and becoming 'the' network for the world's money while investing to target an underlying profit before tax margin of 13-16% in the medium term. We now expect FY26 underlying PBT margin to be towards the top of this range, including costs related to Wise's dual listing. "We served nearly 11 million active customers this quarter, helping more people and businesses around the world with more of their financial needs. We launched the Wise travel card in India to exciting demand, with over 75,000 customers joining the waiting list in just one month, and introduced Google Pay for customers in the Philippines as the first non-bank to do so. We secured a conditional licence approval in South Africa - our first in Africa, and went live with our direct integration to Japan's Zengin system, bringing our total number of direct integrations to domestic payment systems to eight. "We delivered 74% of payments instantly, up nine percentage points year-on-year. This is a clear benefit of our continued focus on infrastructure - our licences, integrations, technology and operations. "Our financial performance in Q3 and throughout FY26 has been strong and we remain on track to meet our guidance. We expect to complete our dual listing in the first half of 2026, which will further increase our profile in the US as we remain focused on accelerating global growth and becoming the network for the world's money." -Kristo Käärmann, Co-founder and Chief Executive Officer
| Q3 FY26 | Q3 FY25 | YoY Movement | YoY Movement Constant CCY | |
| Cross-border volume (£ billion) | 47.4 | 37.8 | 25% | 26% |
| Underlying income (£ million) | 424.4 | 349.5 | 21% | 21% |
| Cross-border take rate (%) | 0.52% | 0.56% | -4 bps | - |
| Instant transfers (%) | 74% | 65% | +9 pps | - |
| Quarterly | Q3 FY2024 | Q4 FY2024 | Q1 FY2025 | Q2 FY2025 | Q3 FY2025 | Q4 FY2025 | Q1 FY2026 | Q2 FY2026 | Q3 FY2026 | QoQ Movement | Q YoY Movement | QoQ Movement Constant CCY | Q YoY Movement Constant CCY |
| Active Customers (thousand)¹ | 7,512 | 7,911 | 8,374 | 8,892 | 9,047 | 9,291 | 9,797 | 10,440 | 10,897 | 4% | 20% | - | - |
| Personal (thousand) | 7,120 | 7,517 | 7,962 | 8,469 | 8,612 | 8,838 | 9,321 | 9,936 | 10,354 | 4% | 20% | - | - |
| Business (thousand) | 392 | 395 | 412 | 423 | 435 | 453 | 475 | 504 | 542 | 8% | 25% | - | - |
| Cross-border volume (£ billion)² | 30.6 | 30.6 | 33.2 | 35.2 | 37.8 | 39.1 | 41.2 | 43.7 | 47.4 | 8% | 25% | 8% | 26% |
| Personal (£ billion) | 22.3 | 22.6 | 24.5 | 26.1 | 27.4 | 28.4 | 29.7 | 31.2 | 33.2 | 6% | 21% | 6% | 21% |
| Business (£ billion) | 8.3 | 8.0 | 8.7 | 9.1 | 10.4 | 10.7 | 11.5 | 12.5 | 14.2 | 14% | 37% | 13% | 37% |
| Customer balances (£ billion)³ | 12.9 | 13.3 | 14.1 | 14.7 | 16.2 | 17.1 | 18.1 | 19.7 | 21.2 | 8% | 31% | - | - |
| Personal (£ billion) | 7.5 | 7.9 | 8.4 | 9.0 | 9.8 | 10.5 | 11.3 | 12.4 | 13.1 | 6% | 33% | - | - |
| Business (£ billion) | 5.4 | 5.4 | 5.7 | 5.7 | 6.4 | 6.6 | 6.8 | 7.3 | 8.1 | 11% | 27% | - | - |
| Cross-border revenue (£ million) | 206.2 | 204.6 | 211.2 | 207.9 | 212.9 | 208.4 | 214.8 | 226.1 | 245.4 | 9% | 15% | 8% | 15% |
| Personal (£ million) | 161.2 | 161.0 | 167.1 | 167.2 | 169.3 | 166.0 | 170.2 | 177.0 | 188.8 | 7% | 12% | 6% | 11% |
| Business (£ million) | 45.0 | 43.6 | 44.1 | 40.7 | 43.6 | 42.4 | 44.6 | 49.1 | 56.6 | 15% | 29% | 14% | 30% |
| Quarterly | Q3 FY2024 | Q4 FY2024 | Q1 FY2025 | Q2 FY2025 | Q3 FY2025 | Q4 FY2025 | Q1 FY2026 | Q2 FY2026 | Q3 FY2026 | QoQ Movement | Q YoY Movement | QoQ Movement Constant CCY | Q YoY Movement Constant CCY |
| Card and other revenue (£ million) | 70.4 | 72.6 | 80.0 | 92.8 | 97.8 | 100.9 | 103.3 | 113.8 | 127.4 | 12% | 30% | 11% | 30% |
| Personal (£ million) | 51.9 | 54.0 | 59.6 | 70.5 | 74.0 | 75.6 | 76.7 | 84.3 | 93.1 | 10% | 26% | 10% | 25% |
| Business (£ million) | 18.5 | 18.6 | 20.4 | 22.3 | 23.8 | 25.3 | 26.6 | 29.5 | 34.3 | 16% | 45% | 16% | 44% |
| Underlying interest income (first 1pct yield) (£ million) | 31.3 | 32.3 | 34.2 | 36.3 | 38.8 | 41.1 | 43.9 | 47.6 | 51.6 | 8% | 33% | 7% | 32% |
| Personal (£ million) | 18.0 | 19.0 | 20.4 | 22.1 | 23.6 | 25.1 | 27.4 | 29.9 | 32.1 | 7% | 36% | 6% | 35% |
| Business (£ million) | 13.3 | 13.3 | 13.8 | 14.2 | 15.2 | 16.0 | 16.5 | 17.7 | 19.5 | 10% | 28% | 9% | 27% |
| Underlying income (£ million)¹ | 307.9 | 309.5 | 325.4 | 337.0 | 349.5 | 350.4 | 362.0 | 387.5 | 424.4 | 9% | 21% | 9% | 21% |
| Personal (£ million) | 231.1 | 234.0 | 247.1 | 259.8 | 266.9 | 266.7 | 274.3 | 291.2 | 314.0 | 8% | 18% | 7% | 17% |
| Business (£ million) | 76.8 | 75.5 | 78.3 | 77.2 | 82.6 | 83.7 | 87.7 | 96.3 | 110.4 | 15% | 34% | 14% | 34% |
| Interest income (above the first 1pct yield) (£ million) | 100.9 | 109.6 | 114.3 | 115.9 | 110.0 | 103.7 | 103.2 | 102.7 | 102.1 | (0%) | (7%) | (1%) | (8%) |
| Personal (£ million) | 58.0 | 64.3 | 68.0 | 70.4 | 67.0 | 63.5 | 64.4 | 64.5 | 63.5 | (1%) | (5%) | (2%) | (6%) |
| Business (£ million) | 42.9 | 45.3 | 46.3 | 45.5 | 43.0 | 40.2 | 38.8 | 38.2 | 38.6 | 1% | (10%) | 0% | (11%) |
| Benefits paid relating to customer balances (£ million) | (33.7) | (37.9) | (41.3) | (43.5) | (38.2) | (38.2) | (36.0) | (37.3) | (37.2) | (0%) | (3%) | (2%) | (5%) |
| Personal (£ million) | (19.1) | (22.6) | (24.8) | (26.5) | (24.3) | (23.6) | (22.7) | (23.7) | (23.8) | 0% | (2%) | (1%) | (5%) |
| Business (£ million) | (14.6) | (15.3) | (16.5) | (17.0) | (13.9) | (14.6) | (13.3) | (13.6) | (13.4) | (2%) | (4%) | (3%) | (5%) |
| Cross-border take rate (%) | 0.67% | 0.67% | 0.64% | 0.59% | 0.56% | 0.53% | 0.52% | 0.52% | 0.52% | +0 bps | -4 bps | - | - |