REG - TheWorks.co.uk PLC - Notice of cyber security incident

Works co ukAnnouncement

05/04/2022 07:00

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RNS Number : 2225H  TheWorks.co.uk PLC  05 April 2022

The Works.co.uk plc

("The Works", the "Company" or the "Group")

Notice of cyber security incident

 

The Works.co.uk plc (LSE: WRKS), the multi-channel value retailer of arts,
crafts, toys, books and stationery, confirms it has been subject to a cyber
security incident involving unauthorised access to its computer systems.

There has been some limited disruption to trading and business operations,
including the closure of some stores due to till issues. Replenishment
deliveries to the Group's stores were suspended temporarily and the normal
delivery window for the fulfilment of online orders was extended, but store
deliveries are expected to resume imminently and the normal online service
levels are progressively being reintroduced. The Company does not currently
anticipate that this incident will have a material adverse impact on its
forecasts or financial position.

Customers can continue to shop safely at The Works, both in store and online.
All debit and credit card payment data are processed securely outside the
Group's systems, via accredited third-party networks and, therefore, there is
no risk that this payment data has been accessed improperly.

Since being alerted to the incident by the operation of its security firewall,
the Company has taken several immediate actions to protect the business and
its customers:

·    As a precautionary measure, the Company disabled all internal and
external access to its systems, including email, whilst it worked with its
advisors to evaluate and rectify the situation

·    External forensic cyber security experts have been appointed whose
investigations and recovery work are ongoing

·    To protect customers and the business, the company has made some
immediate protective changes to further strengthen its security position

·    Whilst payment data has not been compromised, it has not yet been
possible to establish the full extent to which any other data may have been
affected. Therefore, as a precautionary measure, we have informed the
Information Commissioner's Office.

 

 Enquiries:

 TheWorks.co.uk plc

 Gavin Peck, CEO               via Sanctuary Counsel

 Steve Alldridge, CFO

 Sanctuary Counsel

 Ben Ullmann / Rachel Miller   (0)20 7340 0395 / theworks@sanctuarycounsel.com
                               (mailto:theworks@sanctuarycounsel.com)

 

 

 

 

 

 

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