I have held an account with Barclays Stockbrokers for nearly 20 years. And generally I've found the system and service pretty good.

Barclays have decided to move everyone onto a new platform "Smart Investor".

I'm no spring chicken and I've been involved in a lot of software projects over the years - but my oh my... what a mess. Stacks of people can't log in at all and haven't been able to for over a week. If you do get in the new system isn't great.  

Expect a mass migration of people away - Hargreaves Lansdown (LON:HL.) will be seeing major inflows of new funds. Barclays has £14bn under management I believe!

Ho hum... back to listening to the music whilst waiting for the latest support call to be answered. Up to 39 mins so far.

Needless to say if you are looking for a trading account I'd give Barclays a miss.

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