To the Stockopedia Admin Team: My Messenger (Green Blob) Does not Load
When I click on the green blob in the bottom right of the screen, I get the message "Something's wrong. We're unable to load the messenger". I thought it might be a temporary glitch, but it has been a "feature" for some weeks.
I'm a bit stuck if I want to contact the Admin team (or respond to them when they send a message to me).
Since there is no phone number to ring, or e-mail address to contact, I've resorted to creating this post. Probably not the intended use, but I can't think of any other way to contact the team. Hopefully they will pick this up.
L. Paul Lewis
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5 comments
Hi Paul,
You can reach the team via an email to support@stockopedia.com.
Regards,
Sonia
OK, thanks Sonia, I'll do that.
Paul
Sonia, wrt to your recent message via the green blob, yes, I see your message, but no, I cannot reply. Still same error message.
Paul
is it support@stockopedia.com or support@stockopedia.co.uk?
Paul
Problem resolved.
I've dug around in my Firefox settings. The problem seems to be related to an advert blocking add-on called "Ghostery". Once I had white listed Stockopedia.com, the Green Blob messaging functionality started to work again.
My thanks to Sonia for her help in resolving the issue.
Paul