RCS - ActiveOps PLC - Contract Update

ActiveopsAnnouncement

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RNS Number : 3102X  ActiveOps PLC  01 September 2025

RNS Reach

1 September 2025

  ActiveOps plc

("ActiveOps", the "Company" or the "Group")

 

Contract Update

Prior cancellation now reversed

 

ActiveOps plc (AIM: AOM), a global leader in AI-driven Decision Intelligence
for banking, insurance, BPOs and healthcare organisations is pleased to
confirm that the partial termination by an EMEIA ControliQ customer, as
announced in the Group's FY25 H1 Results in November 2024, has now been fully
reversed, following several temporary extensions of the contract.

 

The customer has signed a contract renewal, covering the full original
footprint, including reinstatement of users who had been switched off in
January 2025.

 

Discussions are ongoing regarding significant expansion in multiple divisions
of the customer, and the Company is confident that its products have proven
their vital contribution to the customer's success.

 

The Board is pleased to confirm continued positive trading, as the Group
successfully executes on its Land & Expand strategy.

 

For more information, please contact:

 

 ActiveOps                                   Via Alma
 Richard Jeffery, Executive Chair            www.activeops.com (http://www.activeops.com/)
 Emma Salthouse, Chief Financial Officer

 Investec Bank plc                           +44 (0)20 7597 5970
 Nominated Adviser and Joint Broker
 Patrick Robb / Nick Prowting / James Smith

 Canaccord Genuity Limited                   +44 (0)20 7523 8000
 Joint Broker
 Simon Bridges / Harry Gooden / Harry Rees

 Alma Strategic Communications               + 44(0) 203 405 0205
 Caroline Forde / Louisa El-Ahwal

 

About ActiveOps

 

ActiveOps is a Software as a Service business, dedicated to helping
organisations create more value from their service operations. ActiveOps'
Decision Intelligence software solutions are specifically designed to support
leaders with the vast number of decisions they make daily in the running their
operations. Our customers make better decisions and consume less time and
effort making them. The outcomes are significantly improved turnaround times
and double-digit improvements in productivity with backlogs of work materially
reduced. Customers can leverage the capacity created to invest in
transformation and development, and more efficiently utilise resources.

The Company's AI-powered SaaS solutions are underpinned by 15+ years of
operational data and its AOM methodology which is proven to enhance cross
departmental decision-making.

The Company has approximately 280 employees, serving a global base of
enterprise customers from offices in the UK, Ireland, USA, Canada, Australia,
India, and South Africa. The Group's customers are predominantly in the
banking, insurance, healthcare administration and business process outsourcing
(BPO) sectors, including Nationwide, TD Bank, Elevance and Xchanging.

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