RCS - ActiveOps PLC - Senior Leadership Team Appointments

ActiveopsAnnouncement

25/03/2024 07:00

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RNS Number : 0316I  ActiveOps PLC  25 March 2024

Reach

25 March 2024

 

ActiveOps plc

("ActiveOps", the "Company" or the "Group")

Senior Leadership Team Appointments

 

ActiveOps plc (AIM: AOM), a leading provider of Decision Intelligence for
service operations, is delighted to announce three appointments to the Group's
Senior Leadership Team. James Bawa joins as Group Managing Director, Anna
Itsiopoulos as APAC Regional Managing Director, and Alex Darko as Regional
Chair, Africa business, each reporting into CEO, Richard Jeffery. Each brings
valuable experience and will provide increased focus on the execution of
ActiveOps' growth strategy, as the Company looks to build on the strong
foundations established since IPO across its key global markets.

James has a wealth of senior leadership experience in high growth, financially
focused international businesses. His most recent role was CEO of PEXA UK,
taking it from start-up to a AUD $1bn market cap Australian Stock Exchange
listed payments platform. Previously he founded a UK challenger bank, securing
a full banking licence, was a Member of the Practitioner Panel at the FCA and
CEO at two UK Building Societies - bringing insight into a key segment of the
Group's customer base.

Anna brings extensive experience leading businesses in both wealth management
and fintech across sales, SaaS, customer service and strategic relationship
management. She joins ActiveOps from her previous role as COO of Praemium, a
market leading provider of wealth management software, where she was
responsible for operational strategy, leading the service and operations
teams. She will be focused on leveraging her network and driving growth in the
APAC region, one of ActiveOps' fastest growing key markets.

Alex joins as Regional Chair, Africa and brings over 30 years of
multi-industry experience from across Europe, the US and Africa. He has
recently completed a nine-year tenure as Non-Executive Director at Absa Group,
the multinational banking and financial services conglomerate - an ActiveOps
customer. Alex will be focused on helping to build on the momentum we have
seen across Africa by supporting our leaders in the region and increasing
engagement across our target customers.

Richard Jeffery, CEO, commented: "I am delighted to welcome James, Anna, and
Alex to the ActiveOps Senior Leadership Team, bringing new relationships,
experience, sales focus, and opportunities. Their appointments come at an
exciting time for the Group. We have made considerable progress in recent
years but are only in the foothills of what we believe is possible with our
AI-enabled functionality. Their combined experience in leading global teams
and working across a global customer base will be invaluable and I look
forward to working with them as we look to capitalise on the significant
market opportunities ahead."

For more information, please contact:

 

 ActiveOps                                 Via Alma
 Richard Jeffery, Chief Executive Officer  www.activeops.com (http://www.activeops.com/)
 Emma Salthouse, Chief Financial Officer

 Investec Bank plc                         +44 (0)20 7597 5970
 Corporate Broking & PLC Advisory
 Patrick Robb / Nick Prowting

 Alma Strategic Communications             + 44(0) 203 405 0205
 Caroline Forde / Will Ellis Hancock

 

About ActiveOps

The Company's offerings provide predictive and prescriptive insight to help
service operations make better decisions - faster.  The Company's AI-powered
SaaS solutions are underpinned by 15+ years of operational data and its AOM
methodology that's proven to drive cross department decision-making.

With Decision Intelligence, ActiveOps' customers deliver MORE - release 20%+
capacity within the first 12 months and boost productivity by 30%+ leading to
MORE business impact. Customer turnaround times are improved substantially,
costs are reduced, SLAs are met, and employees are happier and more engaged.

The Company has over 170 employees, serving a global customer base of over 80
enterprise customers from offices in the UK, Ireland, USA, Canada,
Australia, India and South Africa. The Group's customers are predominantly
in the banking, insurance, healthcare administration and business process
outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and DXC
Technology.

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