REG - ActiveOps PLC - Customer Expansion Momentum

ActiveopsAnnouncement

13/05/2025 07:00

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RNS Number : 3347I  ActiveOps PLC  13 May 2025

13 May 2025

  ActiveOps plc

("ActiveOps", the "Company" or the "Group")

Customer Expansion Momentum

Continued execution of the ActiveOps Land & Expand strategy delivers ARR
growth

ActiveOps plc (AIM: AOM), a leading provider of Decision Intelligence software
for service operations, is pleased to announce a strong expansion performance
in the first months of FY26, with an additional c. £1m in SaaS ARR and c.
£1.5m in training and implementation services contracted by six existing
customers across the Group's three regions, EMEIA, APAC and North America. The
sales were a mix of WorkiQ, CaseWorkiQ and ControliQ cross-sells, as well as
expansion of existing product usage.

With these customers having an average tenure of seven years using ActiveOps'
products, the contracts underline the expansion potential across ActiveOps'
established customer base.

In addition to this demonstration of commitment to the ActiveOps platform for
decision intelligence from existing customers, the business has added a
further three new customers since the start of FY26, continuing the momentum
from the previous year and providing the platform for future growth.

This strong start to the current financial year underpins confidence in an
FY26 performance in line with the Board's expectations.

Richard Jeffery, Executive Chair of ActiveOps, commented "One of the key
characteristics of our software is its ability to quickly deliver real
monetary value to its users, meaning that we have always enjoyed strong
expansion sales within customers once they are up and running on our
solutions. That has been particularly evident in recent months, with the
enhancements to our offerings, including the addition of powerful AI-based
tools, combining with the growing regulatory and economic pressures our
customers are experiencing, to create an increase in order flow. We continue
to see considerable further expansion opportunity within our extensive,
blue-chip customer base which, with an increased win rate and speed of
deployment, we are well placed to convert."

For more information, please contact:

 

 ActiveOps plc                                           Via Alma
 Richard Jeffery, Executive Chair                        www.activeops.com (http://www.activeops.com/)
 Emma Salthouse, Chief Financial Officer

 Investec Bank plc - Nominated Adviser and Joint Broker  +44 (0)20 7597 5970
 Patrick Robb / Nick Prowting

 Canaccord Genuity Limited - Joint Broker                +44 (0)20 7523 8000
 Simon Bridges / Harry Gooden / Harry Rees

 Alma Strategic Communications                           + 44(0) 203 405 0205
 Caroline Forde / Will Ellis Hancock / Louisa El-Ahwal

 

About ActiveOps

ActiveOps is a Software as a Service business, dedicated to helping
organisations create more value from their service operations. ActiveOps'
Decision Intelligence software solutions are specifically designed to support
leaders with the vast number of decisions they make daily in running their
operations. Our customers make better decisions and consume less time and
effort making them. The outcomes are significantly improved, with turnaround
times and double-digit improvements in productivity. Customers can leverage
the capacity created to invest in transformation and development, and more
efficiently utilise resources.

The Company's AI-powered SaaS solutions are underpinned by 15+ years of
operational data and the AOM methodology which is proven to enhance cross
departmental decision-making.

The Company has approximately 190 employees, serving a global base of
enterprise customers from offices in the UK, Ireland, USA, Canada, Australia,
India, and South Africa. The Group's customers are predominantly in the
banking, insurance, healthcare administration and business process outsourcing
(BPO) sectors.

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