Harte Hanks Q4 revenue falls, but company posts net profit

Harte Hanks

17/03/2026 20:24

Overview

Customer experience firm's Q4 revenue fell 15% yr/yr as all segments declined

Company posted Q4 net profit, reversing prior-year loss

Q4 adjusted EBITDA dropped yr/yr but remained positive

Outlook

Company says it is focused on margin expansion and disciplined capital allocation in 2026

Harte Hanks aims to deepen customer relationships to drive profitable growth in 2026

Result Drivers

LOGISTICS CUSTOMER EXIT - Fulfillment & Logistics segment revenue fell mainly due to a logistics customer exit earlier in the year

CALL CENTER INVESTMENT - Customer Care segment profitability declined due to investment in a new call center and expanding the Company’s investment in its relationship with Samsung

IMPAIRMENT IMPACT - Revenue Solutions segment EBITDA increased year-over-year due to the absence of prior-year impairment charges, not underlying growth

Company press release: ID:nACSNZQwSa

Key Details

Metric
Beat/Miss
Actual
Consensus Estimate
Q4 Revenue
$39.9 mln
Q4 EPS
$0.30
Q4 Net Income
$2.2 mln
Q4 Adjusted EBITDA
$1.2 mln
Q4 Operating Expenses
$39.9 mln
Q4 Pretax Profit
-$307,000


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(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)