India's Niva Bupa Health Insurance says it is probing claims of data leak (updated)

HDFC Life Insurance

21/02/2025 11:32

(Adds details from statement, background on other data leaks in
sector)
       Feb 21 (Reuters) - India's Niva Bupa Health Insurance Co
 NIVA.NS  said on Friday it is investigating whether any
customer data has been leaked after an anonymous person claimed
to have access to such data.
    "The threat actor via email, claims to have the customer
data of Niva Bupa. As a matter of urgency, we continue to
conduct investigation(s) of data leak and implement measures to
mitigate the risk," the insurer said in a statement.
    The company did not give any further details.
    If confirmed, this would be the latest in a string of data
leaks that have plagued the sector in recent months.
    In November, HDFC Life Insurance  HDFL.NS  said an unknown
source shared certain customer data with it with "mala fide
intent".
    In August, Star Health faced a data theft incident where
stolen customer data, including medical reports, were publicly
accessible via chatbots on messaging app Telegram and through
websites.
    India's insurance regulator had in October directed insurers
to audit their IT systems following concerns over such leaks.

 (Reporting by Aleef Jahan in Bengaluru; Editing by Savio
D'Souza)
 ((aleefjahan.cs@thomsonreuters.com))