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REG - Financial Conduct - FCA fines Santander UK £107.7 million

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RNS Number : 1941J  Financial Conduct Authority  09 December 2022

FCA fines Santander UK £107.7 million for repeated anti-money laundering
failures

The Financial Conduct Authority (FCA) has today fined Santander UK Plc
(Santander) £107,793,300 after it found serious and persistent gaps in its
anti-money laundering (AML) controls, affecting its Business Banking
customers.

Between 31 December 2012 and 18 October 2017, Santander failed to properly
oversee and manage its AML systems, which significantly impacted the account
oversight of more than 560,000 business customers.

Santander had ineffective systems to adequately verify the information
provided by customers about the business they would be doing. The firm also
failed to properly monitor the money customers had told them would be going
through their accounts compared with what actually was being deposited.

Mark Steward, Executive Director of Enforcement and Market Oversight at the
FCA, said:

"Santander's poor management of their anti-money laundering systems and their
inadequate attempts to address the problems created a prolonged and severe
risk of money laundering and financial crime.

"As part of our commitment to prevent and reduce financial crime, we continue
to take action against firms which fail to operate proper anti-money
laundering controls."

In one case, a new customer opened an account as a small translations business
with expected monthly deposits of £5,000. Within six months it was receiving
millions in deposits, and swiftly transferring the money to separate accounts.

Although the account was recommended for closure by the bank's own AML team in
March 2014, poor processes and structures meant that this was not acted upon
until September 2015. As a result, the customer continued to receive and
transfer millions of pounds through its account.

Santander agreed to a request from law enforcement to keep the account open in
September 2015, however, it failed to keep track of this request and the
account remained open until the FCA wrote to Santander in December 2016.

The FCA identified several other Business Banking accounts which Santander
failed to manage correctly, leaving the bank open to serious money laundering
risk. There were also examples of the bank failing to promptly deal with 'red
flags' associated with suspicious activity, such as automated monitoring
alerts.

These failures led to more than £298 million passing through the bank before
it closed the accounts.

Santander knew that there were significant weaknesses in its AML systems and
controls and began a programme of improvements in 2013. While these changes
resulted in some improvements, Santander concluded that the changes did not
adequately address the underlying weaknesses and, in 2017, decided to
implement a comprehensive restructuring of its processes and systems.
Santander UK continues to invest in its ongoing transformation and remediation
programme.

Santander has not disputed the FCA's findings and agreed to settle, which
means it has qualified for a 30% discount. Without the discount, the financial
penalty would have been £153,990,400

As part of its role to protect consumers and the market, the regulator has
repeatedly stepped in and penalised firms for poor management of their AML
systems. For example, it has fined Standard Chartered Bank £102.2 million
(https://www.fca.org.uk/news/press-releases/fca-fines-standard-chartered-bank-102-2-million-poor-aml-controls)
, HSBC Bank plc £63.9 million
(https://www.fca.org.uk/news/press-releases/fca-fines-hsbc-bank-plc-deficient-transaction-monitoring-controls)
, and its investigation led to NatWest being fined £264.8 million
(https://www.fca.org.uk/news/press-releases/natwest-fined-264.8million-anti-money-laundering-failures)
.

Notes to editors:

·    Read the Final Notice (PDF)
(https://www.fca.org.uk/publication/final-notices/santander-uk-plc-2022.pdf)

 

 

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