Factbox: European retailers hit by supermarket fridge hack

Koninklijke Ahold Delhaize

Yesterday 14:07

Updates Coop, ICA and Ahold Delhaize; adds Edeka in Germany
By Ronan Corcoran
Nov 3 (Reuters) - A hacking attack on European supermarkets spread across the continent on Monday, knocking out refrigeration systems and forcing several stores to throw away food.
     The incident, similar to one reported in France last month, sent temperatures inside some fridges and freezers soaring to up to 50 degrees Celsius (122 degrees Fahrenheit).
     Below are retailers that have reported cyber or IT incidents affecting stores on Monday:
     
AHOLD DELHAIZE 
The Dutch supermarket operator AD.AS said an overnight "IT incident" affected fridges and freezers at dozens of Delhaize stores in Belgium and Luxembourg.
The chain detected temperature rise in its cooling systems on Monday and is investigating, spokesperson Sarah De Meester said. 
Ahold also reported a cybersecurity incident to Dutch police last month after detecting suspicious activity in its infrastructure.
The company said on Tuesday the situation has now returned to normal. Deliveries are proceeding as planned and Delhaize stores are once again fully operational.
     
CARREFOUR 
The French retailer CARR.PA said about 15 of its 700 Belgian locations were impacted by refrigeration problems.
     
COLRUYT GROUP
The company COLR.BR, which runs Spar stores in Belgium as franchises, confirmed that five shops in the country had their fridge systems attacked.
     
COOP
Swedish Coop said cooling systems at seven of its 800 stores were affected, with disruptions ranging from complete shutdowns to partial operation. It confirmed that the issues were a result of a cyber incident involving unauthorized tampering with the cooling systems. It said Danfoss was among its suppliers.
At least four Italian Coop franchise have been hit in Sicilia.
     
DE LAET & VAN HAVER
The Belgian butchery chain's store in Hove, south of Antwerp, found its fridges turned up as high as 18 degree Celsius, ruining about €15,000 ($16,764) worth of meat, founder Luc De Laet said.
     
EDEKA
Germany's Edeka said one store in Reisbach in Bavaria was affected by an apparent cyberattack on refrigeration systems.
     
ICA
Privately held ICA said 23 stores were affected by an overnight incident hitting their refrigeration and freezer systems.
     
MUSGRAVE
The food wholesaler said a cyber incident had affected refrigeration systems in 13 of its SuperValu stores in Ireland, forcing it to remove some chilled and frozen products from sale.
     
($1 = 0.8948 euros)

 (Reporting by Ronan Corcoran, editing by Anna Pruchnicka and Shilpi Majumdar)
 ((Ronan.Corcoran@thomsonreuters.com))