McDonald's battles technical woes in Australia, Hong Kong, Japan, NYT says (updated)
15/03/2024 08:36
(Adds report details of further disruption; paragraphs 4,5)
TOKYO, March 15 (Reuters) - Customers of fast food giant
McDonald's MCD.N reported technical issues at its restaurants
in Australia, Hong Kong and and Japan, the New York Times said,
with a company spokesperson confirming the outage in Japan on
Friday.
Many McDonald's shops in Japan stopped taking in-person and
mobile customer orders because of a system disruption, the
spokesperson at McDonald's Holdings Company Japan 2702.T said,
adding that the company was working to restore operations soon.
The chain has nearly 3,000 shops across Japan, it says on
its website.
Citing the company, the newspaper added that McDonald’s in
Hong Kong was also experiencing a computer system failure, with
its mobile ordering and self-ordering kiosks not functioning so
that customers had to order directly at restaurant counters.
McDonald's did not immediately respond to a Reuters' request
for a comment.
(Reporting by Kantaro Komiya; Editing by Jacqueline Wong and
Clarence Fernandez)
((Kantaro.Komiya@thomsonreuters.com; Twitter: @kantarokomiya;))