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REG - Metro Bank PLC - Results for Year ended 31 December 2021

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RNS Number : 5407C  Metro Bank PLC  23 February 2022

Metro Bank PLC

Full year results

Trading Update 2021

23 February 2022

 

Metro Bank PLC (LSE: MTRO LN)

 

Results for Year ended 31 December 2021

 

Highlights

 

 ·         Turnaround plan successfully delivering momentum and sustainable growth,
           underpinning the path to profitability

           -     Improving lending mix and maximising risk-adjusted returns on
           capital

           -     Margin expansion, NII growth and fee recovery driving revenue growth

           -    Enabling sustainable growth through strong cost control and improving
           operating jaws

           -     Targeted infrastructure development to improve resilience and
           protect the Bank

           -     Management remains focused on execution with clear steps to
           breakeven
 ·         Continued focus on customers, communities and colleagues, voted #1 high street
           bank for overall service, supported local communities with government-backed
           loans and successfully transitioned colleagues to a hybrid working model
           whilst maintaining the Bank's strong culture
 ·         Underlying revenue increased by 17% to £397.9 million reflecting the shift
           towards higher yielding assets, lower cost of deposits and a recovery in
           customer activity.
 ·         Underlying costs of £546.8 million reflect management actions to control
           cost, deliver positive operating jaws and leverage the fixed cost base,
           underlying operating costs reduced 1% in the second half
 ·         Underlying loss before tax reduced by 37% to £171.3 million, a second half
           underlying loss of £61.3 million is down 44% on the first half, highlighting
           the momentum towards profitability
 ·         Statutory loss before tax of £245.1 million following settlement of the PRA
           investigation, provisioning for the FCA investigation, sanctions related
           remediation and non-recurring expense items that underpin the path to
           profitability such as restructuring and legacy fixed asset impairment

 

Daniel Frumkin, Chief Executive Officer at Metro Bank, said:

 

"Two years into the turnaround, our strategy is delivering meaningful results
as we move towards profitability. In a changing macro-economic environment, we
have accelerated the shift of our balance sheet, with improved yields and
lower cost of deposits. This has had a material impact on underlying revenue,
which improved 42%(1) when adjusting for the mortgage portfolio disposal.
Encouragingly, the second half of the year delivered even stronger revenue and
exit-NIM performances, providing ongoing momentum into 2022. There is still
more to do, but our focus on delivering higher margins through unsecured and
specialist mortgage lending, as well as tight cost control, is enabling
transformational change. We remain committed to delivering on the strategy we
set out, including supporting the communities in which we operate."

 

1.         Adjusts total underlying revenue by excluding loan income
from the mortgage portfolio disposal announced in December 2020.

 

Outlook and Guidance

 

 ·   The return to profitability gathered momentum in the year despite continued
     volatility in the macro-economic environment, with 4Q21 rates reflecting the
     Bank's improved lending and deposit mix:

 

                      2021 Average  4Q21 Average

 Cost of Deposits     0.24%         0.15%
 Lending Yield        3.07%         3.19%
 Net Interest Margin  1.40%         1.56%

 

 ·   Given the economic uncertainty resulting from the pandemic it is too early to
     provide medium term guidance. However, the Bank remains focused on execution
     and guides directionally for the next 12 months as follows.

     Balance sheet: Higher growth than 2021 with continued focus on mix
     improvement.

     Margin: A strong exit-NIM holds us in good stead for 2022 with continued focus
     on lending mix and improved yields as a result of the base rate rises,
     potentially tempered by higher cost of deposits.

     Fees: Transaction-driven revenue streams influenced by the pace of recovery.

     Costs: Low single digit % reduction in total underlying operating expenses.
     Non-underlying items are expected to be less than 20% of 2021 as remediation
     costs fall away.

     Capital: Will operate in buffers but remain above regulatory minima. The
     Bank's AIRB application is progressing.

 

A presentation for investors and analysts will be held at 8.30AM (UK time) on
23 February 2022.

The presentation will be webcast on:

https://onlinexperiences.com/Launch/QReg/ShowUUID=B1193A94-7E98-424E-B793-627EE9765A05
(https://onlinexperiences.com/Launch/QReg/ShowUUID=B1193A94-7E98-424E-B793-627EE9765A05)

 

For those wishing to dial-in:

 

From the UK dial: 0800 358 9473

From the US dial: +1 855 85 70686

Participant Pin: 89517228#

URL for other international dial in numbers:

https://events-ftp.arkadin.com/ev/docs/NE_W2_TF_Events_International_Access_List.pdf

 

Key Financials:

 

                            31         31 December  Change from  30        Change from

 £ in millions              December   2020         FY 2020      June      H1 2021

                            2021                                 2021

 Assets                     £22,587    £22,579      0%           £23,013   (2%)
 Loans                      £12,290    £12,090      2%           £12,325   0%
 Deposits                   £16,448    £16,072      2%           £16,620   (1%)
 Loan to deposit ratio      75%        75%          0 pps        74%       1 pps

 CET1 capital ratio         12.6%      15.0%        (2.4 pps)    13.9%     (1.3 pps)
 Total capital ratio (TCR)  15.9%      18.1%        (2.2 pps)    17.2%     (1.3 pps)
 MREL ratio                 20.5%      22.4%        (1.9 pps)    21.7%     (1.2 pps)
 Liquidity coverage ratio   281%       187%         94 pps       309%      (28 pps)

 

                                FY         FY         Change from  H2         H1         Change from

 £ in millions                  2021       2020       FY 2020      2021       2021       H1 2021

 Total underlying revenue(2)    £397.9     £340.9     17%          £218.1     £179.8     21%
 Underlying loss before tax(3)  (£171.3)   (£271.8)   (37%)        (£61.3)    (£110.0)   (44%)
 Statutory loss before tax      (£245.1)   (£311.4)   (21%)        (£106.2)   (£138.9)   (24%)
 Net interest margin            1.40%      1.22%      18bps        1.51%      1.28%      23bps
 Underlying EPS                 (144.0p)   (151.7p)   (5%)         (78.9p)    (65.1p)    (21%)

 

2.         Underlying revenue excludes income recognised relating to
the Capability & Innovation fund and the mortgage portfolio sale.

3.         Underlying loss before tax excludes the Listing Share
Awards, impairment and write-off of property, plant & equipment (PPE) and
intangible assets, net BCR costs, transformation costs, remediation costs,
business acquisition and integration costs and mortgage portfolio sale.
Statutory loss after tax is included in the Profit and Loss Account.

 

Progress on strategic plan

 

 Metro Bank continues to successfully deliver transformational change against
 all five pillars of the strategic plan set out in February 2020.

 ·             Balance sheet optimisation: Improving mix, maximising risk-adjusted returns on
               capital. Decisive action taken in response to the changing environment. The
               mortgage disposal and RateSetter back book acquisition accelerated the shift
               to higher yielding assets followed by strong organic growth in consumer
               unsecured and specialist mortgages.

 ·             Revenue: Margin expansion, NII growth and fee recovery. More products launched
               in store including RateSetter loans and insurance offerings. Government-backed
               lending through the Bounce Back Loan Scheme (BBLS) top-up and the Recovery
               Loan Scheme (RLS) to support communities. Investment in digital capability
               improves the multi-channel presence.

 ·             Cost: Enabling sustainable growth. Investment in automation, IT platforms and
               the customer service proposition supports cost efficient growth. Agreed the
               acquisition of three further store freeholds at attractive yields and
               selectively closing three stores. Reduced central London office space and the
               hybrid working model utilises office space around stores.

 ·             Infrastructure: Protecting the Bank. The enhancements to IT, regulatory
               reporting, financial crime, cyber security and digital channels all improve
               the Bank's resilience and customer journeys.

 ·             Internal and external communications: Delivering clear messages. Continued
               support for customers, colleagues and communities through the pandemic with a
               range of bank wide and hyper local brand and PR campaigns, as well as
               launching an SME marketing campaign showcasing the Bank's FANS.

 

Financial performance for the year ended 31 December 2021

 

Deposits

 £ in millions                                 31         31 December  Change from  30        Change from

                                               December   2020         FY 2020      June      H1 2021

                                               2021                                 2021

 Demand: current accounts                      £7,318     £6,218       18%          £6,749    8%
 Demand: savings accounts                      £7,684     £6,430       20%          £7,402    4%
 Fixed term: savings accounts                  £1,446     £3,424       (58%)        £2,469    (41%)
 Deposits from customers                       £16,448    £16,072      2%           £16,620   (1%)

 Retail customers (excl. retail partnerships)  £6,713     £7,364       (9%)         £6,964    (4%)
 SMEs                                          £4,764     £4,420       8%           £4,605    3%
                                               £11,477    £11,784      (3%)         £11,569   (1%)
 Retail partnerships                           £1,814     £1,596       14%          £1,697    7%
 Commercial customers (excluding SMEs(4))      £3,157     £2,692       17%          £3,354    (6%)
                                               £4,971     £4,288       16%          £5,051    (2%)

 4.       SME defined as enterprises which employ fewer than 250 persons
 and which have an annual turnover not exceeding €50 million, and/or an
 annual balance sheet total not exceeding €43 million, and have aggregate
 deposits less than €1 million.

 

 ·         Total deposits grew by over £370 million in the year to £16,448 million as
           at 31 December 2021 (31 December 2020: £16,072 million). Continued growth in
           current and savings accounts was offset by a £2.0 billion reduction in fixed
           term deposit (FTD) accounts following action taken to reduce prices. FTD
           accounts now make up 9% of total deposits (2020: 21%). Growth largely resulted
           from an increase in commercial deposits, reflecting customers' continued
           preference for increased liquidity.

 ·         Cost of deposits was 24bps for the year, a decrease of 41bps compared to 65bps
           in 2020, reflecting the managed roll-off of higher cost FTD accounts with a
           corresponding mix improvement in favour of non-interest-bearing current
           accounts and demand savings accounts, the Q4 2021 cost of deposits was 0.15%.

 ·         Customer account growth of 0.3 million in the year to 2.5 million (2020: 2.2
           million) reflects continued organic growth, with account growth from the
           RateSetter back book acquisition offsetting the managed reduction in fixed
           term deposits.

 

Loans

 

 £ in millions                                       31         31 December  Change from  30        Change from

                                                     December   2020         FY 2020      June      H1 2021

                                                     2021                                 2021

 Gross Loans and advances to customers               £12,459    £12,244      2%           £12,491   0%
 Less: allowance for impairment                      (£169)     (£154)       10%          (£166)    2%
 Net Loans and advances to customers                 £12,290    £12,090      2%           £12,325   0%

 Gross loans and advances to customers consists of:
 Commercial lending(5)                               £3,220     £3,681       (13%)        £3,416    (6%)
 Government-backed lending(6)                        £1,626     £1,467       11%          £1,556    4%
 Retail mortgages                                    £6,723     £6,892       (2%)         £6,815    (1%)
 Consumer lending                                    £890       £204         336%         £704      26%

 5.         Includes CLBILS.

 6.         BBLS, CBILS and RLS.

 

 ·         Total net loans as at 31 December 2021 were £12,290 million, up 2% from
           £12,090 million as at 31 December 2020 reflecting growth in government-backed
           lending and the strong organic growth in consumer lending supported by the
           integration of the RateSetter platform, which offset the attrition of
           lower-yielding residential mortgages and commercial term loans.

 ·         Commercial loans (excluding BBLS and CBILS) decreased by 13% during the year
           to £3,220 million as at 31 December 2021 (31 December 2020: £3,681 million),
           as large transactional lending rolled off.

 ·         Government-backed lending increased by more than £150 million in the year to
           £1,626 million as at 31 December 2021 (31 December 2020: £1,467 million).
           Growth was primarily driven by BBLS top-up applications and Recovery Loan
           Scheme (RLS) lending.

 ·         Retail mortgages remained the largest component of the lending book at 54% (31
           December 2020: 56%), with mortgage applicants benefitting from enhancements to
           the existing mortgage offering and the launch of further specialist mortgage
           products during the year.

 ·         Consumer lending increased to 7% of the of the total loan book from 2% as at
           31 December 2020, resulting from the RateSetter back book acquisition and
           strong increase in organic lending as the RateSetter platform was rolled-out
           across all of Metro Bank's channels. Consumer originations continue to average
           more than £50 million per month compared to less than £2 million per month a
           year earlier.

 ·         Loan to deposit ratio held at 75% (31 December 2020: 75%) reflecting the
           impact of the mortgage portfolio disposal in December 2020 and capital
           constraints on lending.

 ·         Cost of risk was 18bps for the year, a decrease of 68bps compared to 86bps in
           2020, reflecting the more favourable macro-economic outlook. Non-performing
           loans increased to 3.71% (31 December 2020: 2.10%) driven by BBLS and a
           limited number of single name commercial exposures. The loan portfolio remains
           highly collateralised with average debt to value (DTV) of the residential
           mortgage book at 55% (31 December 2020: 56%), while DTV in the commercial book
           was 57% (31 December 2020: 56%).

 

Profit and Loss Account

 

 ·   Net interest margin (NIM) of 1.40% is an increase of 18bps in the year (2020:
     1.28%) and reflects an improved lending mix and lower cost of deposits, the Q4
     2021 NIM was 1.56%.

 ·   Underlying net interest income increased by 18% to £295.7 million (2020:
     £250.3 million), despite the mortgage portfolio disposal in H2 2020.

 ·   Underlying net fee and other income increased 18% to £101.5 million (2020:
     £86.3 million). The lifting of COVID-19 lockdowns and other social
     restrictions in H2 led to growth in transaction-driven revenue streams.

 ·   Total underlying operating costs increased 13% to £546.8 million (2020:
     £486.0 million) despite reducing 1% in the second half, reflecting a full
     year of RateSetter costs. 'Change the Bank' spend has now passed its peak,
     reducing 15% in the second half. The closure of three selected stores in
     Windsor, Milton Keynes and Earl's Court also reduce cost run-rate into 2022,
     offset by the opening of a new store in Leicester in Q1 2022.

 ·   Underlying loss before tax was £171.3 million, a 37% reduction from the
     £271.8 million loss in 2020.

 ·   Statutory loss before tax of £245.1 million in 2021 (2020: loss of £311.4
     million) includes remediation costs of (£45.9 million), and impairment of
     RateSetter peer-to-peer technology and the exit of three stores (£24.7
     million), partially offset by the residual gain on sale in respect of the
     mortgage portfolio (£8.1 million). The remediation costs include (£5.4
     million) relating to settlement of the PRA investigation and a (£5.3 million)
     provision for the FCA investigation.

 ·   Statutory loss after tax of £248.2 million in 2021 (2020: loss of £301.7
     million) after a £3.1 million corporation tax charge.

Capital, Funding and Liquidity

 

 ·   Strong liquidity and funding position maintained, supported by the settlement
     of the mortgage portfolio disposal in February. As a result, the Bank's
     Liquidity Coverage Ratio (LCR) remained elevated at 281% as of 31 December
     2021 (31 December 2020: 187%). Whilst NIM dilutive, this excess liquidity is
     earnings neutral and in a rising rate environment has the potential to be
     earnings accretive.

     In 2021, £3,250 million of Term Funding Scheme (TFS) drawings were refinanced
     into Term Funding Scheme with additional incentives for SMEs (TFSME), equating
     to total TFSME drawings of £3.8bn, maturing in 2024/2025.

 ·   Common Equity Tier 1 (CET1) ratio of 12.6% (31 December 2020: 15.0%) compares
     to a minimum CET1 requirement of 7.6%(7) and minimum Tier 1 requirement of
     9.3%(7).

 ·   Total Capital ratio of 15.9% (31 December 2020: 18.1%) compares to a minimum
     requirement of 11.6%(7).

 ·   Total Capital plus MREL ratio of 20.5% (31 December 2020: 22.4%) compares to a
     minimum interim requirement of 20.5%(7).
 ·   As expected, the PRA have announced that from 1 January 2022 the following
     capital benefits will be reversed, as such the Bank's capital ratios will
     reduce on 1 January 2022 to reflect these adjustments:

     -     Reversal of £64 million of relief provided through the EBA's
     treatment of software assets, equivalent to 0.8% of CET1 and 0.7% of MREL.

     -     Amortisation of the IFRS9 Transitional Relief, equivalent to 0.3% of
     CET1 and MREL.
 ·   Total RWA as at 31 December 2021 was £7,454 million (31 December 2020:
     £7,957 million). The reduction reflects changes to the lending mix and
     settlement of a receivable related to the mortgage portfolio sale(9). The
     result is a loan risk weight density of 48% as at 31 December 2021 (31
     December 2020: 47%).

 ·   Regulatory leverage ratio was 4.4%.

 ·   Extension of HoldCo implementation deadline to June 2023 agreed with BoE.

7.         Based on current capital requirements plus buffers,
including P2A requirement of 1.11% (of which 0.8% must be met with Tier 1),
excluding any confidential PRA buffer, if applicable.

 

Metro Bank PLC

Summary Balance Sheet and Profit & Loss Account

(Unaudited)

 

 Balance Sheet                       YoY          31-Dec      30-Jun      31-Dec

                                     change       2021        2021        2020
                                                  £'million   £'million   £'million
 Assets
 Loans and advances to customers     2%           £12,290     £12,325     £12,090
 Treasury assets(8)                               £9,142      £9,474      £6,406
 Assets classified as held for sale               -           -           £295
 Other assets(9)                                  £1,155      £1,214      £3,788
 Total assets                        0%           £22,587     £23,013     £22,579

 Liabilities
 Deposits from customers             2%           £16,448     £16,620     £16,072
 Deposits from central banks                      £3,800      £3,800      £3,808
 Debt securities                                  £588        £596        £600
 Other liabilities                                £716        £850        £810
 Total liabilities                   1%           £21,552     £21,866     £21,290
 Total shareholder's equity                       £1,035      £1,147      £1,289
 Total equity and liabilities                     £22,587     £23,013     £22,579

 

8.         Comprises investment securities and cash & balances
with the Bank of England.

9.         Comprises property, plant & equipment, intangible
assets and other assets. Other assets at 31 December 2020 include £2.6
billion receivable from NatWest. This was received post year-end upon the
completion of the transaction.

 

                                                                                         Year ended
 Profit & Loss Account                                                          YoY      31-Dec      31-Dec

                                                                                change   2021        2020
                                                                                         £'million   £'million

 Underlying net interest income                                                 18%      £295.7      £250.3
 Underlying net fee and other income                                            18%      £101.5      £86.3
 Underlying net gains/(losses) on sale of assets                                         £0.7        £4.3
 Total underlying revenue                                                       17%      £397.9      £340.9

 'Run the Bank' costs                                                           12%      (£435.5)    (£390.4)
 'Change the Bank' costs(10)                                                             (£111.3)    (£95.6)
 Total underlying costs                                                         13%      (£546.8)    (£486.0)

 Expected credit loss expense                                                            (£22.4)     (£126.7)

 Underlying loss before tax                                                     (37%)    (£171.3)    (£271.8)

 Listing Share Awards                                                                    -           £0.2
 Impairment and write-off of property plant & equipment and intangible                   (£24.9)     (£40.6)
 assets
 Transformation costs                                                                    (£8.9)      (£16.7)
 Remediation costs                                                                       (£45.9)     (£40.8)
 Business acquisition and integration costs                                              (£2.4)      (£5.4)
 Gain on mortgage portfolio sale (net of costs)                                          £8.3        £63.7

 Statutory loss before tax                                                      (21%)    (£245.1)    (£311.4)

 Statutory taxation                                                                      (£3.1)      £9.7

 Statutory loss after tax                                                       (18%)    (£248.2)    (£301.7)

 

 

                                                            Year ended
 Key metrics                                                31-Dec    31-Dec

                                                            2021      2020

 Underlying earnings per share - basic and diluted          (144.0p)  (151.7p)
 Number of shares                                           172.4m    172.4m
 Net interest margin (NIM)                                  1.40%     1.22%
 Cost of deposits                                           0.24%     0.65%
 Cost of risk                                               0.18%     0.86%
 Underlying cost:income ratio                               137%      143%

 

                                                                            HoH change  Half year ended
 Profit & Loss Account                                                                  31-Dec      30-Jun      31-Dec

                                                                                        2021        2021        2020
                                                                                        £'million   £'million   £'million

 Underlying net interest income                                             21%         £162.1      £133.6      £134.1
 Underlying net fee and other income                                                    £54.8       £46.7       £50.2
 Underlying net gains/(losses) on sale of assets                                        £1.2        (£0.5)      £3.3
 Total underlying revenue                                                   21%         £218.1      £179.8      £187.6

 'Run the Bank' costs                                                                   (£220.6)    (£214.9)    (£206.3)
 'Change the Bank' costs(10)                                                            (£51.6)     (£60.3)     (£55.0)
 Total underlying costs                                                     (1%)        (£271.6)    (£275.2)    (£261.3)

 Expected credit loss expense                                                           (£7.8)      (£14.6)     (£14.7)

 Underlying loss before tax                                                 (44%)       (£61.3)     (£110.0)    (£88.4)

 Listing Share Awards                                                                   -           -           £0.4
 Impairment and write-off of property plant & equipment and intangible                  (£17.4)     (£7.5)      (£14.0)
 assets
 Net BCR costs                                                                          £0.3        (£0.3)      -
 Transformation costs                                                                   (£7.1)      (£1.8)      (£4.3)
 Remediation costs                                                                      (£20.5)     (£25.4)     (£23.0)
 Business acquisition and integration costs                                             (£0.1)      (£2.3)      (£5.4)
 Gain on mortgage portfolio sale (net of costs)                                         (£0.1)      £8.4        £63.7

 Statutory loss before tax                                                  (24%)       (£106.2)    (£138.9)    (£71.0)

 Statutory taxation                                                                     (£0.9)      (£2.2)      £8.6

 Statutory loss after tax                                                   (24%)       (£107.1)    (£141.1)    (£62.4)

 

 

                                                        Half year ended
 Key metrics                                            31-Dec   30-Jun   31-Dec

                                                        2021     2021     2020

 Underlying earnings per share - basic and diluted      (36.0p)  (65.1p)  (42.9p)
 Number of shares                                       172.4m   172.4m   172.4m
 Net interest margin (NIM)                              1.51%    1.28%    1.28%
 Cost of deposits                                       0.17%    0.31%    0.49%
 Cost of risk                                           0.20%    0.24%    0.20%
 Underlying cost:income ratio                           125%     153%     139%

10.       Change the Bank costs consists of investment spend, including
amortisation

 

 

Enquiries

For more information, please contact:

Metro Bank PLC Investor Relations

Jo Roberts

+44 (0) 20 3402 8900

IR@metrobank.plc.uk (mailto:IR@metrobank.plc.uk)

 

Metro Bank PLC Media Relations

Tina Coates / Mona Patel

+44 (0) 7811 246016 / +44 (0) 7815 506845

pressoffice@metrobank.plc.uk (mailto:pressoffice@metrobank.plc.uk)

 

Teneo

Charles Armitstead / Haya Herbert Burns

+44 (0)7703 330269 / +44 (0) 7342 031051

metrobank@teneo.com (mailto:metrobank@teneo.com)

 

ENDS

 

About Metro Bank

Metro Bank services more than two million customer accounts and is celebrated
for its exceptional customer experience. It is the highest rated high street
bank for overall service quality and best bank for service in-store for
personal and business customers, in the Competition and Market Authority's
Service Quality Survey in February 2022. It was recognised as 'Bank of the
Year' at the 2020 MoneyAge Awards and 'Banking Brand of The Year' at the
Moneynet Personal Finance Awards 2021, received Gold Award in the Armed Forces
Covenant's Employer Recognition Scheme 2021 and won Best Open Banking
Partnership - Commercial at the inaugural Open Banking Expo Awards 2021.

 

The community bank offers retail, business, commercial and private banking
services, and prides itself on giving customers the choice to bank however,
whenever and wherever they choose, and supporting the customers and
communities it serves. Whether that's through its network of 78 stores open
seven days a week, 362 days a year; on the phone through its UK-based 24/7
contact centres; or online through its internet banking or award-winning
mobile app: the Bank offers customers real choice.

 

Metro Bank PLC. Registered in England and Wales. Company number: 6419578.
Registered office: One Southampton Row, London, WC1B 5HA. 'Metrobank' is the
registered trademark of Metro Bank PLC.

 

It is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and Prudential Regulation Authority. Most relevant
deposits are protected by the Financial Services Compensation Scheme. For
further information about the Scheme refer to the FSCS website
www.fscs.org.uk. All Metro Bank products are subject to status and approval.

 

Metro Bank PLC is an independent UK bank - it is not affiliated with any other
bank or organisation (including the METRO newspaper or its publishers)
anywhere in the world. Please refer to Metro Bank using the full name.

 

Chief executive officer's statement

 

 

2021 saw the Bank complete the second year of its turnaround plan and despite
the external headwinds it was a year of significant progress. I'm pleased to
report the Bank ends the year in a significantly stronger position than when I
took over the reins as CEO in 2020.

 

Our commitment to being the UK's best community bank continues to set us apart
from our banking peers and our model continues to resonate with our FANS. Our
personal and business customers have depended on Metro Bank to help them
navigate what for many has been another difficult 12 months. They have also
relied on the Bank to be their partner in the local communities they live.
Whether that is through supporting local community activities, donating
colleagues' time and expertise, fundraising for good causes, providing space
in our stores, or helping young people learn about money, Metro Bank has been
there every step of the way, hand in hand.

 

We are proud to remain the UK's highest rated high street bank for customer
service for the eighth time running. When you combine this relentless focus on
exceptional customer service with our desire to continually surprise and
delight to create FANS, it's easy to see why we are the Bank of choice for 2.5
million customer accounts.

 

Our strategy

In early 2020, we identified the five strategic pillars that formed our
turnaround strategy, designed to deliver improved shareholder returns and
sustainable profitable growth. These comprise:

 

·      Revenue

·      Cost

·      Infrastructure

·      Balance sheet optimisation

·      Communication

 

Our strategy is driven by an unwavering focus on customer service which we
believe enables us to build deeper, more meaningful relationships with our
customers. We achieve this with well-informed colleagues in our stores, our
market leading digital services, an easily accessible store footprint in the
major cities and towns of England and Wales and offering a wide range of
products to meet customers' banking needs.

 

Progress

 

Revenue

We've made great progress in filling our shelves by adding new products that
meet more of our customers' needs. Most notably, we strengthened our consumer
lending operation with customers now able to take a loan through the
RateSetter platform in-store, online and via our mobile app, as well as under
the RateSetter brand on the main aggregator sites, as well as its own website.
We have also reinvigorated our credit card offer via our stores.

 

Also, in the lending space, we supported small businesses by offering the UK
Government-funded BBLS top-ups and later in the year the Recovery Loan Scheme.
In Specialist Mortgages we have introduced new products. We also entered the
insurance market, providing SME business insurance and pet insurance.

 

Cost initiatives

While the Bank continues to operate with a high fixed cost base in the form of
its store footprint, we have worked hard to contain business as usual ('Run
the Bank') costs which grew 3% on a like for like basis in the year. Costs to
transform the Bank ('Change the Bank') have fallen by 15% in the second half
of the year as this transformation programme has now passed its peak. The bank
continues to optimise its property footprint and has adopted a hybrid way of
working for office-based colleagues, utilising space above and alongside our
existing store network. We have purchased the freehold of seven stores since
2020, lowering our occupancy costs and consolidated our call centre operations
into three main sites in Bristol, Slough and Ilford.

 

We have also made the difficult decision to close three of our stores - Earl's
Court, Milton Keynes Midsummer and Windsor. Our stores are fundamental to our
customer and community proposition, culture and brand, but like any good
retailer we regularly review how our stores are doing. While we are happy with
our store estate overall, these three stores have certain unique challenges:
Earl's Court was a fantastic billboard when Metro Bank first opened, but it's
in a low footfall area; Windsor has high footfall, but much of this is driven
by tourists rather than residents; and we have two stores in Milton Keynes -
one with a lease break coming up, and we're confident we can meet our
customers' needs with one store. While our colleagues have done a great job of
trying to make these three stores successful, this is the right decision for
the Bank and we're pleased to be able to make these closures without any
colleague redundancies.

 

Furthermore, we have worked hard to simplify complex processes and systems and
to work more efficiently. We have also transformed the way we deliver our
change agenda by introducing Agile methodology, which centres around value
streams, to help IT, Change, and Product teams design and deliver new products
and solutions more quickly.

 

Infrastructure

Throughout the year we invested in the Bank's IT resilience and delivered
upgrades and improvements that have reduced vulnerability. The bank has
focused on its regulatory requirements and introduced Secure Customer
Authentication and card migration to meet PSD2 requirements. There has also
been progress on our financial crime improvement, GDPR and cyber programmes,
which have all delivered a range of improvements further protecting the Bank.

 

During the year we recruited colleagues to ensure that customers in financial
difficulties received the support they needed; we launched a service to
support the new Debt Respite Scheme (Breathing Space) guidance to alleviate
pressure from customers with financial or mental health difficulties; and we
delivered Pay-as-You-Grow functionality in line with BBLS requirements to
support businesses beyond the pandemic.

 

All of these initiatives have helped make the Bank safer, more resilient and
fit for the future.

 

Balance Sheet Optimisation

During the year we have made meaningful strides in reshaping the Bank's
balance sheet. We acquired the RateSetter back book, significantly increased
the volume of consumer lending and ramped up specialist mortgages. In tandem
we actively managed down high-cost fixed term deposits and increased the
proportion of current accounts and low-cost instant access savings accounts.
These activities have resulted in increased yield and a lower cost of
deposits. At the end of the period, RateSetter has established itself as a
leading provider of consumer credit in the open market.

 

Culture and Communication

We've done lots of work to showcase what makes Metro Bank stand out from the
crowd, from our small business banking campaign to our refreshed RateSetter
website. Our colleagues in-store have embraced being Champions of our
Community through educating children with our Money Zone Programme, our
in-store events, and the work we have done with local charities. This year saw
us increase our spend on digital and performance marketing. We have also
invested in hyper-local marketing to drive footfall into stores across England
and Wales and highlight our community credentials.

 

Results

The bank has shown year on year, half on half and quarter on quarter
improvements throughout the year. The financial performance is in line with
our expectations and demonstrates promising momentum in the business.

 

The bank reported a loss before tax of £245.1 million, an improvement on last
year's loss (2020: loss of £311.4 million).  Underlying loss before tax
reduced by 37% to £171.3 million, and second half underlying loss of £61.3
million is down 44% on the first half, highlighting the momentum towards
profitability. While good progress is being made to return to sustainable
profitability, I fully understand that these losses need to be minimised
swiftly and I am confident our strategy will achieve that.

 

The future

The bank's strategic pillars, transformation plan and relentless focus on the
provision of superior customer service will continue into 2022. We were once
again rated the top high street bank for overall service for personal and
business customers in the latest Competition and Markets Authority Service
Quality rankings and number one for store service for the eighth time running.
This is welcome external validation of the continued efforts of our colleagues
across the business.

 

2021 saw the Bank complete much of the heavy lifting required to transform the
Bank from loss-making towards sustainable profitability. Metro Bank is a
business to be proud of, with colleagues who are dedicated to meeting the
needs of their customers and communities.

 

As I come to the end of my second year in role, after another challenging
year, I am proud of the achievements of 2021, the progress we have made in the
Bank's turnaround and most of all the support we have provided to our local
communities. There is still much to do in the coming months, but we start 2022
with real momentum.

 

Finally

Metro Bank's success is directly attributable to my fantastic colleagues who I
am blessed to lead. Their brilliance, dedication, customer focus, caring
natures and focus on others inspires me every day. While it doesn't seem like
enough, all I can do is say a huge thank you.

Finance review

 

Our financial performance in 2021 reflects where we are in our strategic
turnaround, it shows strong momentum within the business and positive signs
that our approach is working. When adjusting for the sale of the £3.1 billion
mortgage portfolio disposal in December 2020, the underlying momentum in the
business is even clearer.

 

                               2021         2020         Change

                               £'million    £'million
 Net interest income           295.7        250.3        18%
 Fee and other income          101.5        86.3         18%
 Net gains on sale of assets   0.7          4.3          (84%)
 Total underlying revenue      397.9        340.9        17%
 Operating costs               (546.8)      (486.0)      13%
 Expected credit loss expense  (22.4)       (126.7)      (82%)
 Underlying loss before tax    (171.3)      (271.8)      (37%)
 Non-underlying items          (73.8)       (39.6)       86%
 Statutory loss before tax     (245.1)      (311.4)      (21%)

 

 

We recognised a statutory loss before tax for the period of £245.1 million,
down from the £311.4 million loss recognised in 2020, with the decrease
primarily due to the £104.3 million lower charge for expected credit losses.

 

We entered 2021 well positioned for the prevailing economic climate, with the
recently signed £3.1 billion mortgage portfolio divestment providing both
regulatory capital headroom and liquidity at a time of uncertainty with the
country in lockdown. The disposal supported our strategic goal of maximising
risk adjusted returns on capital, as we reinvested £377 million of the
proceeds to acquire the RateSetter back book of consumer loans with an average
total gross yield of c.8%; that compared to the divested mortgage portfolio
which had a weighted average rate of 2.1%.

 

The bank has continued to make strong progress against the turnaround plan,
delivering considerable improvement in balance sheet mix at an accelerated
pace that can now clearly be seen in improved net interest income.

 

On an underlying basis, the loss for the period of £171.3 million was down
37% compared to the prior year (2020: £271.8 million), driven by lower
expected credit losses and positive operating jaws. Operating expenses
increased 13% year-on-year and income increased 17%, despite £63 million of
lost income as a result of the mortgage portfolio sale.

 

2021 has seen us continue to focus on shifting our deposit mix, which has led
to the cost of deposits falling from 0.65% in 2020 to 0.24% in the current
period. Alongside this we have delivered an increasing lending yield and our
approach of optimising the balance sheet is now seeing us generate a greater
level of interest income as a proportion of risk weighted assets.

 

We ended the year with a CET1 capital ratio of 12.6% and a Total Capital plus
MREL ratio of 20.5%. These compare to the regulatory minima of 5.1% and 18.0%
respectively, or 9.3% and 20.5% respectively including buffers (excluding any
confidential buffer, if applicable). We continue to take a proactive, measured
approach to capital management and are focused on building a greater risk
adjusted return on regulatory capital.

 

Our primary focus remains the transformation of the Bank and in doing so we
are taking a prudent approach in our assessment of the pace of economic
recovery. We recognised an expected credit loss expense of £22.4 million for
the period which is a significant improvement on the prior year (2020: £126.7
million).

 

                                                        2021

                                                        £million
 Underlying loss before tax                             (171.3)
 Impairment and write-off of PPE and intangible assets  (24.9)
 Remediation costs                                      (45.9)
 Transformation costs                                   (8.9)
 Business acquisition costs                             (2.4)
 Portfolio sale                                         8.3
 Statutory loss before tax                              (245.1)

 

 

Income

Underlying net interest income increased 18% year-on-year to £295.7 million
(2020: £250.3 million), reflecting increased front book yields, including our
meaningful entry into the personal lending market, combined with actions we
have taken to reduce cost of deposits.

 

NIM at 1.40% is 18 bps above 2020 (1.22%) reflecting the higher yielding asset
mix and lower cost of deposits. The average lending yield increased to 3.07%
from 2.68% a year earlier benefitting from high consumer lending yields and an
improvement in the blended mortgage lending yield reflecting our focus on
specialist mortgage products. Meanwhile our emphasis on current accounts and
instant access deposits combined with the roll-off of higher-rate fixed term
accounts reduced the cost of deposits meaningfully to 0.24% compared to 0.65%
a year earlier.

 

A strong Q4 2021 NIM at 1.56% holds us in good stead for 2022 with continued
focus on lending mix and improved yields as a result of the base rate rises,
potentially tempered by higher cost of deposits.

 

Fee, commission and other income

Fee, commission and other income remain below pre-pandemic levels as the
lockdowns at the start of the year continued to constrain activity. However,
as restrictions started to be lifted in the second half we saw an uptick in
activity particularly in areas such as foreign exchange, where volumes had
been significantly depressed throughout the pandemic.

Fees and commission income is an area where we believe that we can deliver
strong capital efficient returns by building on our expanding account base and
leading customer service, however the growth of these income streams will be
influenced by the pace of recovery from the pandemic.

 

Operating expenses

Underlying operating expenses grew to £546.8 million from £486.0 million in
2020. The year-on-year increase is impacted by several factors, including the
acquisition of RateSetter which occurred in September 2020.

 

As expected, expenditure on the 'Change the Bank' investment programme began
to reduce in the second half of the year. This trend is anticipated to
continue, contributing to an expected low single digit percentage reduction in
total underlying operating costs in 2022.

 

On a statutory basis total operating expenses increased by less than 4% to
£641.2 million compared to £617.3 million in 2020 as the underlying cost
increase, including the additional RateSetter running costs, was partially
offset by lower write downs and BCR costs together with reduced transformation
and integration expenditure.

 

Depreciation and amortisation remained largely unchanged at £80.2 million
(2020: £74.4 million).

 

                                         2021         2020         Change

                                         £'million    £'million
 Depreciation and amortisation           80.2         74.4         8%
 Total operating expense                 641.2        617.3        4%
 Total non-underlying operating expense  94.4         131.3        (28%)
 Total underlying operating expenses     546.8        486.0        13%
 'Run the Bank' costs                    435.5        390.4        12%
 'Change the Bank' costs                 111.3        95.6         16%
 Statutory cost:income ratio             153%         143%
 Underlying cost:income ratio            137%         143%

 

Remediation programmes continue to be a significant expense with associated
costs of £45.9 million recognised in the period (2020: £40.8 million). These
costs include the penalty resulting from the PRA investigation, which was
concluded in December, as well as a provision for the settlement of the
related FCA investigation. We are continuing to work closely with the
regulators on the outstanding regulatory matters.

 

Non-underlying costs also reflect the decision taken to close three stores in
2022. We regularly review how our existing stores are performing as well as
assess new markets where there is potential for growth in the longer term. The
three stores have consistently underperformed compared to other locations and
upcoming lease events provided us with an opportunity to close. We still
remain committed to stores and continue to invest in them. In 2021 we opened
our 78(th) store in Bradford, alongside preparing to launch our new store in
Leicester.

 

We also acquired four further freeholds during the year; which means a third
of our store estate is now freehold. By trading right of use assets for
freeholds at attractive prices we can both reduce costs and gain flexibility
for minimal additional risk weighted assets. Whilst we will continue to take
advantage of opportunities where these arise and there is a strong commercial
rationale for doing so, the stabilisation of commercial property prices will
likely limit these opportunities in the near term.

 

Non-underlying items in 2022 are expected to be less than 20% of the £73.9
million total in 2021 as remediation costs fall away.

 

Expected credit loss expense

Although the macroeconomic environment has improved in 2021, uncertainty
remains, particularly in respect of new COVID variants and the sustainability
of recently lifted public health restrictions. The expected credit loss charge
for the year of £22.4 million (2020: £126.7 million) is primarily driven by
growth in unsecured lending origination, the purchase of RateSetter back book
and a small number of large single name commercial cases.

 

A fourth severe downside macroeconomic scenario was introduced in 2021 across
all portfolios, with associated changes in the probability weightings. This
aligns our approach to market best practice and further captures the potential
risks associated with a more extreme downside scenario.

 

We continue to maintain a prudent level of post model overlays to capture
factors that are not fully reflected in the scenarios. These reflect our
cautious outlook driven by the impact of higher energy prices, increase in
national insurance contributions, and inflationary pressures on individual
customer affordability. During the year we have reduced the overall number of
post model overlays applied through the continued development of our models.

 

Unsecured lending has increased significantly in the year, in line with our
strategy. We manage this exposure within a defined risk appetite, with a focus
on prime lending, underpinned by strong credit scoring criteria to limit
losses, which to date remain low.

Deposits

 

 Customer deposits                                 2021         2020         Change

                                                   £'million    £'million
 Retail customers (excluding retail partnerships)  6,713        7,364        (9%)
 Retail partnerships                               1,814        1,596        14%
 Commercial customers (excluding SMEs)             3,157        2,692        17%
 SMEs                                              4,764        4,420        8%
 Total customer deposits                           16,448       16,072       2%

 

Deposits grew by 2% from 31 December 2020 to £16,448 million at 31 December
2021 (31 December 2020: £16,072 million). The increase was primarily driven
by commercial and SME customers which were up 17% and 8% respectively from the
start of the year.

 

 Customer deposits             2021         2020         Change

                               £'million    £'million
 Demand: current accounts      7,318        6,218        18%
 Demand: savings accounts      7,684        6,430        20%
 Fixed term: savings accounts  1,446        3,424        (58%)
 Total customer deposits       16,448       16,072       2%

 

Current account balances grew by 18% during the year and make up 43% of total
customer deposits as at 31 December 2021 (31 December 2020: 39%). We continue
to see customer preference moving towards having instant access to funds,
leading to growth of current accounts and instant access savings accounts,
whilst at the same time we have proactively let higher cost fixed term
deposits roll off as we continue to manage cost of deposits down.

 

In 2022 we anticipate higher growth in deposits than in 2021 with continued
focus on mix improvement.

 

Assets

                                  2021         2020         Change

                                  £'billion    £'billion
 Loans and advances to customers  12.3         12.1         2%
 Total assets                     22.6         22.6         -
 Loan to deposit ratio            75%          75%
 Cost of risk                     0.18%        0.86%

 

Net lending ended the period at £12,290 million, up 2% from £12,090 million
at 31 December 2020. The £200 million increase has been driven by a £686
million growth in consumer lending, offset by a moderate reduction in the
commercial loans and retail mortgage books. The growth in consumer lending is
a result of both organic origination through the RateSetter platform, and the
purchase of the £337 million back book from peer-to-peer investors. Our
investment in consumer lending, including integrating the RateSetter lending
capabilities in store, provides a strong base on which we can capitalise as
the economy continues to recover and we are ready to serve a consumer-led
recovery.

 

Retail mortgages remained the largest component of the lending book at 54% of
gross lending (31 December 2020: 56%), down £169 million to £6,723 million
at 31 December 2021 from £6,892 million at 31 December 2020. The decrease
reflects the attrition of older loans, offset by our continued penetration
through our specialist mortgage products into underserved areas of the
mortgage market, which has replaced some of these balances.

Commercial loans, which now comprise 39% of our lending, saw a £302 million
reduction from £5,148 million at 31 December 2020. The decrease is down to
older term loans repaying combined with a slowdown and the start of repayments
of BBLS loans in the second half, partially offset by government-backed
Recovery Loan Scheme lending.

 

We anticipated a higher rate of growth in overall lending in 2022 compared to
2021, with expansion in existing categories with higher risk adjusted returns
including consumer unsecured and specialist mortgages, complemented by the
expected launch of new products including automotive finance and digital
lending products for SMEs.

 

Non-current assets have decreased during the period, driven by a reduction in
our PPE balance, reflecting the scaling back of our store opening programme.

 

Intangibles remained flat during the year as continued investment, albeit at a
slower rate, was offset by amortisation and impairment charges.

 

Taxation

 

During 2021 we made a total tax contribution of £152.5 million (2020: £132.9
million), which comprised £91.6 million (2020: £86.5 million) of taxes we
paid and a further £60.9 million (2020: £46.4 million) of taxes we
collected.

 

 Taxes paid                          2021     2020
 Business rates                      15.0%    13.5%
 Land transaction tax                1.6%     1.3%
 Employer NICs                       23.7%    20.4%
 Irrecoverable VAT and customs duty  59.4%    64.5%
 Other                               0.3%     0.3%
 Total taxes paid                    £91.6m   £86.5m

 

 

 Taxes collected on behalf of HMRC  2021     2020
 Employer NICs                      22.3%    25.1%
 PAYE                               64.0%    65.5%
 Net VAT                            13.7%    9.1%
 Other                              0.0%     0.4%
 Total taxes paid                   £60.9m   £46.4m

 

In 2021 our tax expense recognised in the income statement was £3.1 million
(2020: credit of £9.7 million).

 

Capital and liquidity

 

                                           2021         2020         Change

                                           £'million    £'million
 CET1 capital                              936          1,192        (21%)
 Risk-weighted assets (RWAs)               7,454        7,957        (6%)
 CET1 ratio                                12.6%        15.0%        (240bps)
 Total regulatory capital ratio            15.9%        18.1%        (220bps)
 Total regulatory capital plus MREL ratio  20.5%        22.4%        (190bps)
 Regulatory leverage ratio                 4.4%         5.6%

 

Our CET1, Tier 1 and MREL ratios at 31 December 2021 were 12.6%, 12.6% and
20.5% respectively, compared to the minimum capital requirement including
buffers (excluding any confidential buffer, if applicable) of 7.6%, 9.3% and
20.5%, respectively. On 1 January 2022 software assets will revert to being
deducted from capital, reducing our CET1 by c0.8%. At the same time, IFRS9
transitionary relief will move from 100% to 75%, reducing CET1 by c0.3%. From
13 December 2022, the Bank of England has announced that that the
countercyclical buffer will increase from 0% back to its pre pandemic level of
1%.

 

Risk weighted assets ended the period down 6% to £7,454 million (31 December
2020: £7,957 million) reflecting our change in asset mix and our focus on
improving return on regulatory capital. The reduction was also supported by
the settlement of the final tranche of the mortgage portfolio in February
2021.

 

                                                            Reconciliation
 Total capital plus MREL ratio at 1 January 2021            22.4%
 Annual operational risk adjustment                         (0.1%)
 Intangibles investment and other                           0.1%
 RateSetter back book acquisition                           (0.3%)
 Profit and loss account (excluding ECL and mortgage sale)  (3.1%)
 Profit and loss account - ECL                              (0.3%)
 Quick-fix ECL add back                                     (0.1%)
 Lending volume and mix                                     (0.1%)
 Mortgage book disposal completion                          2.0%
 Total capital plus MREL ratio at 31 December 2021          20.5%

 

Our liquidity position continues to be strong owing to the liquidity freed up
from the mortgage portfolio sale. We ended the year with a Liquidity Coverage
Ratio (LCR) of 281%. We will continue to prudently manage our investments and
to invest in high quality securities while maintaining a strong cash position.

 

We will operate in buffers but remain above regulatory minima. The Bank's AIRB
application is progressing.

 

Following discussion with the BOE, post the publication of the BOE's December
2021 MREL Policy Statement, the BOE has provided Metro Bank with a 6 month
adjustment to the point in time at which the BOE's revised policy on MREL
eligibility is implemented. As such, the requirement to establish a Holding
Company has moved to 26 June 2023, which is line with the call date of the
existing T2 debt instrument. For the avoidance of doubt, there has been no
change to Metro Bank's end-state MREL deadline of 1 January 2023.

 

Risk report

 

In line with the UK Corporate Governance Code requirements, we have performed
a robust assessment of the principal and emerging risks we face, including
those that could result in events or circumstances that might threaten our
business model, future performance, solvency or liquidity, and reputation. In
deciding on the classification of principal risks, we considered the potential
impact and probability of the related events and circumstances and the
timescale over which they may occur.

 

An overview of the principal risks and how they have changed over the year are
set out below.

 

During the year, we have continued to support our customers and minimise the
negative impact of COVID-19 for businesses and households across the UK,
maintaining our customer service operations and store distribution with
minimal interruption. However, COVID-19 continues to impact all of our
principal risks. The measures introduced to support the economy have created
operational, conduct and financial risks for the Bank. These risks are being
managed and monitored in line with our risk management framework.

 

 Capital risk                Risk stable      The continued tightening of the regulatory capital framework and economic
                                              uncertainty relating to COVID-19 have been the primary drivers of capital risk
                                              during 2021. We continue to take a proactive, measured approach to capital
                                              management and are focused on building a greater risk adjusted return on
                                              regulatory capital. Capital risk is primarily managed through the ICAAP which
                                              is based upon the Long Term Plan. The Long Term Plan remained on track during
                                              the year.
 Credit risk                 Risk increasing  During 2021, the impact of COVID-19 and the potential for economic downturn
                                              has remained the primary factor impacting credit risk performance and outlook.
                                              The lending portfolio has remained resilient despite the disruption faced by
                                              our customers. However, there continues to be a high level of uncertainty
                                              within the external environment due to the potential longer-term impacts of
                                              the pandemic which is reflected through our ECL position. We continue to
                                              rebalance our lending mix in line with our strategy, increasing the proportion
                                              of unsecured consumer lending and developing our specialist mortgage
                                              portfolio.
 Model risk                  Risk stable      Model risk remains stable with enhancements to model risk governance, risk
                                              appetite metrics and scope mitigating potential increases in model risk from
                                              the impact of COVID-19 and the resulting uncertain economic environment.
                                              We continue to monitor and assess model risk closely through the model
                                              lifecycle.
 Liquidity and funding risk  Risk stable      Liquidity and funding risk remained low through the year, with prudent
                                              liquidity and funding levels.
 Market risk                 Risk stable      Market risk remained low throughout the year, following a temporary increase
                                              resulting from the mortgage portfolio sale.
 Strategic risk              Risk stable      There have continued to be significant macroeconomic headwinds in 2021,
                                              notably the ongoing effects of COVID-19. We have considered this uncertainty
                                              and potential challenges as part of the annual strategic and financial
                                              planning process. We have also continued our work to understand how to define,
                                              monitor, manage and report the impact of climate change on our strategy,
                                              business and sustainability aspirations.
 Financial crime risk        Risk stable      Financial crime risk has decreased residually during the year. Whilst
                                              Financial Crime continues to present a heightened risk external to the Bank,
                                              enhancements made to our AML and sanctions controls enable the Bank to better
                                              manage this risk.
 Operational risk            Risk stable      Operational risk has remained largely consistent this year. The impacts of
                                              COVID-19 on our operations, colleagues and customers have stabilised as we
                                              have effectively transitioned into new working patterns. Elevated risk has
                                              been observed in certain areas including cyber-attacks and evolving modes of
                                              external fraud. Targeted and strategic responses continue to be applied.
 Regulatory risk             Risk stable      Regulatory risk remains unchanged and continues to be a key focus due to the
                                              complexity, pace and volume of regulatory change to be managed. During 2021,
                                              there was ongoing regulatory oversight by supervisory bodies as a result of
                                              COVID-19 which focused on the key areas of business model and profitability
                                              risk, credit risk, impairment provisioning, capital adequacy, business
                                              continuity management and operational resilience. Existing programmes
                                              continued and new programmes were established during the year to continue
                                              preparations for the significant regulatory change agenda over the coming
                                              years.
 Conduct risk                Risk stable      Conduct risk remains unchanged but elevated, where customers are increasingly
                                              vulnerable to the challenges of the economic and social impacts of the
                                              external environment, driven by the COVID-19 pandemic. This is leading to
                                              increased regulatory focus on the treatment of customers in the retail banking
                                              sector, especially in relation to lending decisions, those at risk of
                                              financial difficulty and potential vulnerability.
 Legal risk                  Risk stable      There continue to be uncertainties around the UK legal framework as Brexit is
                                              implemented, however, we have not faced any significant additional legal risks
                                              in 2021.

 

Consolidated statement of comprehensive income

For the year ended 31 December 2021

 

                                                                                Notes  Year ended    Year ended

                                                                                       31 December   31 December 2020

                                                                                       2021          £'million

                                                                                       £'million
 Interest income                                                                2      405.7         426.3
 Interest expense                                                               2      (110.4)       (176.6)
 Net interest income                                                                   295.3         249.7
 Fee and commission income                                                             71.2          61.1
 Fee and commission expense                                                            (1.6)         (1.2)
 Net fee and commission income                                                         69.6          59.9
 Net gains on sale of assets                                                           9.4           73.3
 Other income                                                                          44.2          49.7
 Total income                                                                          418.5         432.6
 General operating expenses                                                            (536.1)       (502.3)
 Depreciation and amortisation                                                  7,8    (80.2)        (74.4)
 Impairment and write-offs of property, plant, equipment and intangible assets  7,8    (24.9)        (40.6)
 Total operating expenses                                                              (641.2)       (617.3)
 Expected credit loss expense                                                          (22.4)        (126.7)
 Loss before tax                                                                       (245.1)       (311.4)
 Taxation                                                                       3      (3.1)         9.7
 Loss for the year                                                                     (248.2)       (301.7)
 Other comprehensive income for the year
 Items which will be reclassified subsequently to profit or loss:
 Movement in respect of investment securities held at fair value through other
 comprehensive income (net of tax):
 - changes in fair value                                                               (8.1)         5.6
 - fair value changes transferred to the income statement on disposal                  (0.3)         (0.1)
 Total other comprehensive income                                                      (8.4)         5.5
 Total comprehensive loss for the year                                                 (256.6)       (296.2)
 Loss per share
 Basic (pence)                                                                  15     (144.0)       (175.0)
 Diluted (pence)                                                                15     (144.0)       (175.0)

 

Consolidated balance sheet

As at 31 December 2021

 

                                                                              Notes  31 December  31 December

                                                                                     2021         2020

                                                                                     £'million    £'million
 Assets
 Cash and balances with the Bank of England                                          3,568        2,993
 Loans and advances to customers                                              5      12,290       12,090
 Investment securities held at fair value through other comprehensive income  6      798          773
 Investment securities held at amortised cost                                 6      4,776        2,640
 Financial assets held at fair value through profit and loss                         3            30
 Property, plant and equipment                                                7      765          806
 Intangible assets                                                            8      243          254
 Prepayments and accrued income                                                      68           77
 Assets classified as held for sale                                                  -            295
 Other assets                                                                        76           2,621
 Total assets                                                                        22,587       22,579
 Liabilities
 Deposits from customers                                                             16,448       16,072
 Deposits from central banks                                                         3,800        3,808
 Debt securities                                                                     588          600
 Financial liabilities held at fair value through profit and loss                    -            30
 Repurchase agreements                                                               169          196
 Derivative financial liabilities                                                    10           8
 Lease liabilities                                                            9      269          327
 Deferred grants                                                                     19           28
 Provisions                                                                   10     15           11
 Deferred tax liability                                                       3      12           12
 Other liabilities                                                                   222          198
 Total liabilities                                                                   21,552       21,290
 Equity
 Called-up share capital                                                      11     -            -
 Share premium                                                                11     1,964        1,964
 Retained losses                                                                     (942)        (694)
 Other reserves                                                                      13           19
 Total equity                                                                        1,035        1,289
 Total equity and liabilities                                                        22,587       22,579

 

Consolidated statement of changes in equity

For the year ended 31 December 2021

 

                                                                            Called-up share capital  Share premium  Retained losses  FVOCI reserve  Share option reserve  Total equity

                                                                            £'million                £'million      £'million        £'million      £'million             £'million
 Balance as at 1 January 2021                                                -                       1,964          (694)            3              16                    1,289
 Loss for the year                                                           -                        -             (248)            -               -                    (248)
 Other comprehensive income (net of tax) relating to investment securities   -                        -             -                (8)             -                    (8)
 designated at FVOCI
 Total comprehensive loss                                                    -                        -             (248)            (8)             -                    (256)
 Net share option movements                                                  -                        -             -                -              2                     2
 Balance as at 31 December 2021                                             -                        1,964          (942)            (5)            18                    1,035
 Balance as at 1 January 2020                                                -                       1,964          (392)            (3)            14                    1,583
 Loss for the year                                                           -                       -              (302)            -               -                    (302)
 Other comprehensive income (net of tax) relating to investment securities   -                       -              -                6               -                    6
 designated at FVOCI
 Total comprehensive loss                                                    -                       -              (302)            6               -                    (296)
 Net share option movements                                                  -                       -               -                -             2                     2
 Balance as at 31 December 2020                                              -                       1,964          (694)            3              16                    1,289
 Notes                                                                      11                       11

 

 

Consolidated cash flow statement

For the year ended 31 December 2021

                                                                                 Notes  Year ended 31 December  Year ended

                                                                                        2021                    31 December 2020

                                                                                        £'million               £'million
 Reconciliation of loss before tax to net cash flows from operating activities:
 Loss before tax                                                                        (245)                   (311)
 Adjustments for:
 Impairment and write-offs of property, plant, equipment and intangible assets   7,8    25                      41
 Interest on lease liabilities                                                   9      17                      19
 Depreciation and amortisation                                                   7,8    80                      74
 Share option charge                                                                    2                       2
 Grant income recognised in the income statement                                        (11)                    (24)
 Amounts provided for (net of amounts released)                                         5                       8
 Gain on sale of assets and fair value gains on derivatives                             (9)                     (73)
 Accrued interest on and amortisation of investment securities                          5                       3
 Changes in operating assets and liabilities
 Changes in loans and advances to customers                                             (200)                   2,591
 Changes in deposits from customers                                                     376                     1,595
 Changes in other operating assets                                                      2,847                   (2,820)
 Changes in other operating liabilities                                                 (38)                    (64)
 Net cash inflows from operating activities                                             2,854                   1,041
 Cash flows from investing activities
 Sales of investment securities                                                         1,269                   615
 Purchase of investment securities                                                      (3,438)                 (1,460)
 Purchase of property, plant and equipment                                       7      (42)                    (29)
 Purchase and development of intangible assets                                   8      (39)                    (81)
 Acquisition of subsidiary, net of cash acquired                                        -                       (1)
 Net cash outflows from investing activities                                            (2,250)                 (956)
 Cash flows from financing activities
 Grant repaid                                                                           -                       (50)
 Repayment of capital element of leases                                          9      (29)                    (31)
 Net cash outflows from financing activities                                            (29)                    (81)
 Net increase in cash and cash equivalents                                              575                     4
 Cash and cash equivalents at start of year                                             2,993                   2,989
 Cash and cash equivalents at end of year                                               3,568                   2,993

 Loss before tax includes:
 Interest received                                                                      409                     407
 Interest paid                                                                          126                     176

 

 

Notes to the financial statements

 

1. Basis of preparation and significant accounting policies

 

Basis of preparation

The Group's consolidated financial statements have been prepared in accordance
with UK adopted International

Accounting Standards (IAS), International Financial Reporting Standards (IFRS)
as issued by the International Accounting Standards Board (IASB) and the
Companies Act 2006 applicable to companies reporting under IFRS. They were
authorised by the Board for issue on 23 February 2022.

 

The financial statements are prepared on a going concern basis, the Directors
are satisfied that the Group has the resources to continue in business for the
foreseeable future.

 

Changes in accounting policy and disclosures

 

The accounting policies and methods of computation are consistent with those
applied and disclosed in the Group's 2020 Annual Report and Accounts.

 

 

2. Net interest income

 

Interest income

                                               2021           2020

                                                £'million     £'million
 Cash and balances held with central banks     4.4            6.1
 Loans and advances to customers               378.1          393.3
 Investment securities held at amortised cost  20.6           24.8
 Investment securities held at FVOCI           2.6            2.1
 Total interest income                         405.7          426.3

 

 

Interest expense

                              2021           2020

                               £'million     £'million
 Deposits from customers      40.1           99.1
 Deposits from central banks  4.0            8.7
 Debt securities              47.4           47.8
 Lease liabilities            16.7           18.7
 Repurchase agreements        2.2            2.3
 Total interest expense       110.4          176.6

 

3. Taxation

 

Tax expense

The components of the tax (expense)/credit for the year are:

                                                    2021           2020

                                                     £'million     £'million
 Current tax
 Current tax                                        (0.5)          (0.1)
 Adjustment in respect of prior years               0.6            (0.5)
 Total current tax credit/(expense)                 0.1            (0.6)
 Deferred tax
 Origination and reversal of temporary differences  3.4            3.6
 Effect of changes in tax rates                     (5.4)          2.1
 Adjustment in respect of prior years               (1.2)          4.6
 Total deferred tax (expense)/credit                (3.2)          10.3
 Total tax (expense)/credit                         (3.1)          9.7

 

Reconciliation of the total tax expense

The tax expense shown in the income statement differs from the tax expense
that would apply if all accounting profits had been taxed at the UK
corporation tax rate.

 

A reconciliation between the tax expense and the accounting profit multiplied
by the UK corporation tax rate is as follows:

 

                                                                          2021         Effective  2020         Effective

                                                                          £'million    tax rate   £'million    tax rate

                                                                                       %                       %
 Accounting loss before tax                                               (245.1)                 (311.4)
 Tax expense at statutory tax rate of 19%                                 46.6         19.0%      59.2         19.0%
 Tax effects of:
 Non-deductible expenses - depreciation on non-qualifying fixed assets    (2.7)        (1.1%)     (2.4)        (0.8%)
 Non-deductible expenses - investment property impairment                 (1.8)        (0.8%)     (3.2)        (1.0%)
 Non-deductible expenses - remediation                                    (7.1)        (2.9%)     (6.6)        (2.1%)
 Non-deductible expenses - other                                          (0.1)        -          (0.7)        (0.2%)
 Impact of intangible asset impairment on R&D deferred tax liability      3.0          1.2%       0.2          0.1%
 Share based payments                                                     (0.3)        (0.1%)     (0.2)        (0.1%)
 Adjustment in respect of prior years                                     (0.6)        (0.3%)     4.1          1.3%
 Current year losses for which no deferred tax asset has been recognised  (34.7)       (14.1%)    (42.8)       (13.7%)
 Effect of changes in tax rates                                           (5.4)        (2.2%)     2.1          0.7%
 Tax (expense)/credit reported in the consolidated income statement       (3.1)        (1.3%)     9.7          3.2%

 

The effective tax rate for this year is (1.3%) (2020: 3.2%). The main reasons
for this, in addition to the reported accounting loss before tax for the year,
are set out below:

 

Deferred tax

The following table shows deferred tax recorded in the statement of financial
position and changes recorded in the tax expense:

 

                                 Unused       Investment securities and impairments  Share-based payments  Property, plant and equipment  Intangible   Total

                                 tax losses   £'million                              £'million             £'million                      assets       £'million

                                 £'million                                                                                                £'million
 2021
 Deferred tax assets             13           3                                      -                     -                              -            16
 Deferred tax liabilities        -            2                                      -                     (23)                           (7)          (28)
 Deferred tax liabilities (net)  13           5                                      -                     (23)                           (7)          (12)
 At 1 January 2021               12           2                                      -                     (16)                           (10)         (12)
 Income statement                1            -                                      -                     (7)                            3            (3)
 Other comprehensive income      -            3                                      -                     -                              -            3
 At 31 December 2021             13           5                                      -                     (23)                           (7)          (12)

 

 

                             Unused       Investment securities and impairments  Share-based payments  Property, plant and equipment  Intangible   Total

                             tax losses   £'million                              £'million             £'million                      assets       £'million

                             £'million                                                                                                £'million
 2020
 Deferred tax assets         12           3                                      -                     -                              -            15
 Deferred tax liabilities    -            (1)                                    -                     (16)                           (10)         (27)
 Deferred tax assets (net)   12           2                                      -                     (16)                           (10)         (12)
 At 1 January 2020           -            4                                      -                     (15)                           (4)          (15)
 Income statement            12           (1)                                    -                     (1)                            -            10
 Other comprehensive income  -            (1)                                    -                     -                              -            (1)
 Acquisition                 -            -                                      -                     -                              (6)          (6)
 At 31 December 2020         12           2                                      -                     (16)                           (10)         (12)

 

4. Financial instruments

 

Our financial instruments primarily comprise customer deposits, loans and
advances to customers, cash held at banks and investment securities, all of
which arise as a result of our normal operations.

 

The main financial risks arising from our financial instruments are credit
risk, liquidity risk and market risks (price and interest rate risk).

 

The financial instruments we hold are simple in nature and we do not consider
that we have made any significant or material judgements relating to the
classification of financial instruments under IFRS 9.

 

Cash and balances with the Bank of England, trade and other receivables, trade
and other payables and other assets and liabilities which meet the definition
of financial instruments are not included in the table below as the carrying
value of those assets are a close approximation of their fair value.

 

 

                                   Fair value        Fair value                           Amortised    Total

                                   through           through other comprehensive income   cost         fair value

                                   profit and loss   £'million                            £'million    £'million

                                   £'million
 31 December 2021
 Assets
 Loans and advances to customers   -                 -                                    12,290       12,290
 Investment securities             -                 798                                  4,776        5,574
 Financial assets held at FVTPL    3                 -                                    -            3
 Liabilities
 Deposits from customers           -                 -                                    16,448       16,448
 Deposits from central bank        -                 -                                    3,800        3,800
 Debt securities                   -                 -                                    588          588
 Derivative financial liabilities  10                -                                    -            10
 Repurchase agreements             -                 -                                    169          169

 

 

                                      Fair value        Fair value                           Amortised    Total

                                      through           through other comprehensive income   cost         fair value

                                      profit and loss   £'million                            £'million    £'million

                                      £'million
 31 December 2020
 Assets
 Loans and advances to customers      -                 -                                    12,090       12,090
 Investment securities                -                 773                                  2,640        3,413
 Financial assets held at FVTPL       30                -                                    -            30
 Assets classified as held for sale   -                 -                                    295          295
 Liabilities
 Deposits from customers              -                 -                                    16,072       16,072
 Deposits from central bank           -                 -                                    3,808        3,808
 Debt securities                      -                 -                                    600          600
 Financial liabilities held at FVTPL  30                -                                    -            30
 Derivative financial liabilities     8                 -                                    -            8
 Repurchase agreements                -                 -                                    196          196

 

5. Loans and advances to customers

 

                                        31 December 2021
                                        Gross carrying amount  ECL          Net carrying

                                        £'million              allowance    amount

                                                               £'million    £'million
 Consumer lending                       890                    (42)         848
 Retail mortgages                       6,723                  (19)         6,704
 Commercial lending                     4,846                  (108)        4,738
 Total loans and advances to customers  12,459                 (169)        12,290

 

                                        31 December 2020
                                        Gross carrying amount  ECL          Net carrying

                                        £'million              allowance    amount

                                                               £'million    £'million
 Consumer lending                       204                    (25)         179
 Retail mortgages                       6,892                  (26)         6,866
 Commercial lending                     5,148                  (103)        5,045
 Total loans and advances to customers  12,244                 (154)        12,090

 

Further information on the movements in gross carrying amounts and ECL can be
found in note 11. An analysis of the gross loans and advances by product
category is set out below:

 

                                             31 December  31 December

                                             2021         2020

                                             £'million    £'million
 Overdrafts                                  66           73
 Credit cards                                13           10
 Term loans                                  811          121
 Total consumer lending                      890          204
 Residential owner occupied                  5,022        5,051
 Retail buy-to-let                           1,701        1,841
 Total retail mortgages                      6,723        6,892
 Total retail lending                        7,613        7,096
 Professional buy-to-let                     950          1,117
 Bounce back loans                           1,304        1,353
 Coronavirus business interruption loans     165          114
 Recovery loan scheme(1)                     157          -
 Other term loans                            1,791        2,138
 Total commercial term lending               4,367        4,722
 Overdrafts and revolving credit facilities  156          149
 Credit cards                                3            3
 Asset and invoice finance                   320          274
 Total commercial lending                    4,846        5,148
 Gross loans and advances to customers       12,459       12,244

 

1.     Recovery loan scheme includes £66 million acquired from third
parties under forward flow arrangements (31 December 2020: £nil)

 

6. Investment securities

 

                                                31 December    31 December

                                                2021         2020

                                                £'million    £'million
 Fair value through other comprehensive income  798          773
 Amortised cost                                 4,776        2,640
 Total investment securities                    5,574        3,413

 

Fair value through other comprehensive income

                                            31 December    31 December

                                            2021         2020

                                            £'million    £'million
 Sovereign bonds                            566          386
 Residential mortgage backed securities     38           50
 Covered bonds                              156          337
 Multi-lateral development bank bonds       38           -
 Total investment securities held at FVOCI  798          773

 

Amortised cost

                                                     31 December    31 December

                                                     2021         2020

                                                     £'million    £'million
 Sovereign bonds                                     1,198        495
 Residential mortgage backed securities              1,687        1,624
 Covered bonds                                       442          521
 Multi-lateral development bank bonds                1,289        -
 Asset backed securities                             160          -
 Total investment securities held at amortised cost  4,776        2,640

 

7. Property, plant and equipment

                                      Investment property  Leasehold improvements  Freehold land   Fixtures,                IT hardware  Right of use assets relating to leased stores and offices  Total

fittings and equipment

                                      £'million            £'million               and buildings
                        £'million    £'million                                                   £'million

               £'million
                                                                                   £'million
 Cost
 1 January 2021                       18                   292                     298             25                       11           330                                                        974
 Additions and modifications          -                    12                      29              -                        1            (4)                                                        38
 Disposals                            -                    -                       -               -                        -            (29)                                                       (29)
 Write-offs                           -                    (10)                    -               (1)                      (11)         (2)                                                        (24)
 Transfers                            -                    (14)                    14              -                        -            -                                                          -
 31 December 2021                     18                   280                     341             24                       1            295                                                        959
 Accumulated depreciation
 1 January 2021                       12                   66                      21              15                       7            47                                                         168
 Charge for the year                  -                    14                      4               4                        2            18                                                         42
 Impairments                          -                    -                       -               -                        -            6                                                          6
 Disposals                            -                    -                       -               -                        -            (4)                                                        (4)
 Write-offs                           -                    (9)                     -               -                        (9)          -                                                          (18)
 Transfers                            -                    (3)                     3               -                        -            -                                                          -
 31 December 2021                     12                   68                      28              19                       -            67                                                         194
 Net book value                       6                    212                     313             5                        1            228                                                        765

                                      Investment property  Leasehold improvements  Freehold land   Fixtures,                IT hardware  Right of use assets relating to leased stores and offices  Total

fittings and equipment

                                      £'million            £'million               and buildings
                        £'million    £'million                                                   £'million

               £'million
                                                                                   £'million
 Cost
 1 January 2020                       18                   314                     262             26                       10           332                                                        962
 Additions and modifications          -                    6                       18              3                        2            4                                                          33
 Recognised in business combinations  -                    1                       -               -                        1            3                                                          5
 Disposals                            -                    -                       -               -                        -            (9)                                                        (9)
 Write-offs                           -                    (11)                    -               (4)                      (2)          -                                                          (17)
 Transfers                            -                    (18)                    18              -                        -            -                                                          -
 31 December 2020                     18                   292                     298             25                       11           330                                                        974
 Accumulated depreciation
 1 January 2020                       10                   49                      14              12                       5            16                                                         106
 Charge for the year                  -                    11                      5               5                        4            16                                                         41
 Recognised in business combinations  -                    1                       -               -                        -            -                                                          1
 Impairments                          2                    9                       -               1                        -            16                                                         28
 Disposals                            -                    -                       -               -                        -            (1)                                                        (1)
 Write-offs                           -                    (2)                     -               (3)                      (2)          -                                                          (7)
 Transfers                            -                    (2)                     2               -                        -            -                                                          -
 31 December 2020                     12                   66                      21              15                       7            47                                                         168
 Net book value                       6                    226                     277             10                       4            283                                                        806

 

Impairments

During the year impairments were recognised in relation to the right of use
assets on the three stores announced for closure. Prior to impairment, the
right of use assets and lease liabilities were remeasured through to the next
break clause. The leasehold improvements, fixtures and fittings associated
with these stores have been written off on the basis that they will not
provide the Group with any economic benefit post closure.

 

Write-offs

As well as the write-offs relating to the store closures outlined above during
the year we wrote-off a number of items of IT hardware that are no longer
being used or no longer providing the Group with any economic benefit.

 

Transfers

Transfers represent costs associated with the improvements made to previously
leased stores which have been purchased. These stores were purchased where
there was a strong commercial rationale for doing so.

 

8. Intangible assets

 

                      Goodwill     Brand        Software     Total

                      £'million    £'million    £'million    £'million
 Cost
 1 January 2021       10           2            328          340
 Additions            -            -            39           39
 Write-offs           -            -            (32)         (32)
 Deferred grant       -            -            1            1
 31 December 2021     10           2            336          348
 Amortisation
 1 January 2021        -            -           86           86
 Charge for the year   -            -           38           38
 Impairment            -            -           7            7
 Write-offs            -            -           (26)         (26)
 31 December 2021      -           -            105          105
 Net book value       10           2            231          243

 

 

                                      Goodwill     Brand        Software     Total

                                      £'million    £'million    £'million    £'million
 Cost
 1 January 2020                       4            -            224          228
 Additions                            -            -            81           81
 Recognised in business combinations  6            2            32           40
 Write-offs                           -            -            (10)         (10)
 Deferred grant                       -            -            1            1
 31 December 2020                     10           2            328          340
 Amortisation
 1 January 2020                        -            -           60           60
 Charge for the year                   -            -           33           33
 Write-offs                            -            -           (7)          (7)
 31 December 2020                      -           -            86           86
 Net book value                       10           2            242          254

 

Impairments

Following the purchase of the RateSetter back book in April 2021 an impairment
was recognised in relation to the peer-to-peer component of the RateSetter
lending platform.

 

Write-offs

The write-offs in the year consisted primarily of software and applications
that are no longer being used and are no longer providing any further economic
benefits.

 

9. Leases

 

Lease liabilities

 

                                      2021                          2020

                                      £'million                     £'million
 1 January                                       327                341
 Additions and modifications                       (6)              4
 Recognised in business combinations  -                             3
 Disposals                                        (40)              (9)
 Lease payments made                              (29)              (31)
 Interest on lease liabilities                     17               19
 31 December                                     269                327

 

Right of use assets

All disclosures relating to right of use assets, including accounting policy
can be found in note 7.

 

Additions and modifications

As part of our decision to close three stores the lease liabilities on these
stores were remeasured out to their first break clause (where available). This
led to a modification of the lease liabilities of £6 million, with a
corresponding adjustment made to the associated right of use assets.

 

Disposals

The disposals during year relate to the four stores where we purchased the
freehold or long-lease during the year (2020: three stores). Following the
purchase both the lease liabilities and right of use assets relating to these
stores were derecognised. Additionally we disposed of the majority of our
leases at Old Bailey office space, which we vacated during 2020. We had
already impaired the right of use assets related during 2020 following our
decision to no longer use this space.

 

Low value and short leases

During the year ended 31 December 2021 £0.7 million (year ended 31 December
2020: £0.2 million) was recognised in the income statement with respect to
assets of low value or a lease of less than12 months. The lease for the
Bishopsgate office was transferred over to Metro Bank in October 2021 from
RateSetter. This amounted to an immaterial amount (less than £0.1 million)
therefore has been excluded from the note.

 

Future income due under non-cancellable operating leases

The Group leases out surplus space in some of its properties. The table below
sets out the cash payments expected over the remaining non-cancellable term of
each lease, exclusive of any VAT.

 

                              31 December                     31 December

                              2021                            2020

                              £'million                       £'million
 Within one year                             1                1
 Due in one to five years                    4                4
 Due in more than five years                 4                5
 Total                                       9                10

 

10. Provisions

 

                   Customer      Dilapidations  Onerous      Legal and regulatory  Other        Total

                   remediation   £'million      contracts    £'million             £'million    £'million

                   £'million                    £'million
 1 January 2021    2             3              6            -                     -            11
 Additions         -             2              5            5                     1            13
 Released          -             (2)            (4)          -                     -            (6)
 Utilised          (1)           -              (2)          -                     -            (3)
 31 December 2021  1             3              5            5                     1            15

 

 

                                      Customer      Dilapidations  Onerous      Legal and regulatory  Other        Total

                                      remediation   £'million      contracts    £'million             £'million    £'million

                                      £'million                    £'million
 1 January 2020                       12            3              -            -                     2            17
 Additions                            1             -              9            -                     -            10
 Recognised in business combinations  -             -              3            -                     -            3
 Released                             -             -              -            -                     (2)          (2)
 Utilised                             (11)          -              (6)          -                     -            (17)
 31 December 2020                     2             3              6            -                     -            11

 

All additions have been recognised in the income statement, with the exception
of £2 million provision for dilapidations. This has been recognised as an
addition to the right of use assets (see note 7).

 

Dilapidations

The amounts provided in respect of dilapidations are calculated based on
assessments by an independent qualified valuer. They represent the best
estimate of the present value to restore the site to the condition required
under the lease. As the date restoration is required may be up to 25 years in
the future, there is uncertainty in this estimation. Additionally, for sites
that are outside the Landlord and Tenant Act 1954, should we be successful in
renewing the lease at the end of its term, it is possible that the provision
recognised may not be utilised.

 

The additional provision for dilapidations during the year relate to the three
stores we will be closing in 2022 (where a provision had not already been
recognised). A provision for the restoration of the Old Bailey office space
was substantially released in the year following the disposal of the majority
of this site.

 

The provision made in relation to these sites is expected to be utilised
within the next two years.

 

Onerous contract

Onerous contracts primarily relate to the non-rental costs of fulfilling
property contracts from which we will no longer benefit. The additions in year
primarily relate to the three stores announced for closures and have been
determined with reference to the occupancy costs from the date of closure
through to the next lease event. Rental costs on these sites from which we
will receive no future economic benefits are represented by an impairment to
the right of use asset (see note 7 for further details). The utilisation and
releases in the year relate to both occupancy costs at Old Bailey, a previous
head office site, the majority of which has now been disposed of as well as a
provision in relation to negative margin peer-to-peer loans, which is no
longer required following the acquisition of the RateSetter back book in April
2021.

 

The majority of our current onerous contract provisions are anticipated to be
utilised within the next two years.

 

Legal and regulatory

Provision for regulatory matters consists of £5 million provided in respect
of the FCA investigation into potential rule breaches in the period prior to
the announcements made on 23 January 2019 and 26 February 2019 in relation to
risk-weighted assets and AIRB accreditation respectively.

 

As at 31 December 2021 we believe there to be sufficient certainty in the
outcome of this investigation to make a provision against the likely penalty.
The actual level of penalty remains uncertain. Management expects that the
outcome will sit within a range up to £13 million. The provision reflects
Management's best estimate of the outcome at this stage.

 

 

11. Called-up share capital

 

The Group has a single class of shares. As at 31 December 2021 172.4 million
ordinary shares of 0.0001p (31 December 2020: 172.4 million) were authorised
and in issue.

 

Called-up ordinary share capital, issued and fully paid

The called-up share capital reserve is used to record the nominal share
capital. At the 31 December 2020 the Group's called up share capital was
£172.42 (31 December 2019: £172.42).

 

              2021         2020

              £'million    £'million
 31 December  -            -

 

Share premium

The share premium reserve is used to record the excess consideration of any
shares issued over the nominal share value.

 

              2021         2020

              £'million    £'million
 31 December  1,964        1,964

 

12. Credit Risk

 

Credit risk concentration

Retail mortgage lending by DTV banding

 

                                31 December 2021                                      31 December 2020

£'million
£'million
                                Retail           Retail       Total retail mortgages  Retail           Retail       Total retail mortgages

                                owner occupied   buy-to-let                           owner occupied   buy-to-let
 DTV ratio
 Less than 50%                  1,907            524          2,431                   1,855            502          2,357
 51-60%                         767              415          1,182                   842              390          1,232
 61-70%                         1,092            564          1,656                   836              533          1,369
 71-80%                         805              188          993                     1,084            407          1,491
 81-90%                         400              3            403                     359              4            363
 91-100%                        51               3            54                      74               -            74
 More than 100%                 -                4            4                       1                5            6
 Total retail mortgage lending  5,022            1,701        6,723                   5,051            1,841        6,892

 

Retail mortgage lending by geographic exposure

 

                                31 December 2021                                      31 December 2020

£'million
£'million
                                Retail           Retail       Total retail mortgages  Retail           Retail       Total retail mortgages

                                owner occupied   buy-to-let                           owner occupied   buy-to-let
 Region
 Greater London                 2,130            1,048        3,178                   2,213            1,147        3,360
 South east                     1,157            283          1,440                   1,157            309          1,466
 South west                     434              82           516                     433              91           524
 East of England                309              69           378                     298              73           371
 North west                     264              62           326                     265              63           328
 West Midlands                  190              61           251                     179              58           237
 Yorkshire and the Humber       139              34           173                     139              37           176
 East Midlands                  140              25           165                     131              25           156
 Wales                          110              20           130                     102              21           123
 North east                     62               10           72                      62               10           72
 Scotland                       87               7            94                      72               7            79
 Total retail mortgage lending  5,022            1,701        6,723                   5,051            1,841        6,892

 

Retail mortgage lending by repayment type

 

                                31 December 2021                                      31 December 2020

£'million
£'million
                                Retail           Retail       Total retail mortgages  Retail           Retail       Total retail mortgages

                                owner occupied   buy-to-let                           owner occupied   buy-to-let
 Repayment
 Interest                       2,113            1,620        3,733                   2,337            1,751        4,088
 Capital and interest           2,909            81           2,990                   2,714            90           2,804
 Total retail mortgage lending  5,022            1,701        6,723                   5,051            1,841        6,892

 

Commercial term lending (exc. BBLS) by DTV banding

 

                              31 December 2021                                             31 December 2020

£'million
£'million
                              Professional  Other term loans  Total commercial term loans  Professional  Other term loans  Total commercial term loans

                              buy-to-let                                                   buy-to-let
 DTV ratio
 Less than 50%                306           770               1,076                        353           876               1,229
 51-60%                       232           483               715                          261           546               807
 61-70%                       282           158               440                          351           255               606
 71-80%                       112           63                175                          133           100               233
 81-90%                       8             30                38                           9             51                60
 91-100%                      6             27                33                           6             13                19
 More than 100%               4             582               586                          4             411               415
 Total commercial term loans  950           2,113             3,063                        1,117         2,252             3,369

 

Commercial term lending (exc. BBLS) by geographic exposure

 

                              31 December 2021                                             31 December 2020

£'million
£'million
                              Professional  Other term loans  Total commercial term loans  Professional  Other term loans  Total commercial term loans

                              buy-to-let                                                   buy-to-let
 Region
 Greater London               676           1,186             1,862                        780           1,358             2,138
 South east                   160           390               550                          205           399               604
 South west                   28            151               179                          31            156               187
 East of England              39            71                110                          48            67                115
 North west                   18            150               168                          20            146               166
 West Midlands                9             84                93                           10            66                76
 Yorkshire and the Humber     3             17                20                           3             13                16
 East Midlands                9             27                36                           11            18                29
 Wales                        4             12                16                           5             10                15
 North east                   3             17                20                           3             18                21
 Scotland                     1             2                 3                            1             -                 1
 Northern Ireland             -             6                 6                            -             1                 1
 Total commercial term loans  950           2,113             3,063                        1,117         2,252             3,369

 

Commercial term lending (exc. BBLS) by repayment type

 

                              31 December 2021                                             31 December 2020

£'million
£'million
                              Professional  Other term loans  Total commercial term loans  Professional  Other term loans  Total commercial term loans

                              buy-to-let                                                   buy-to-let
 Repayment
 Interest                     897           230               1,127                        1,058         281               1,339
 Capital and interest         53            1,883             1,936                        59            1,971             2,030
 Total commercial term loans  950           2,113             3,063                        1,117         2,252             3,369

 

A Commercial term lending (exc. BBLS) by industry exposure

 

                                     31 December 2021                                             31 December 2020

£'million
£'million
                                     Professional  Other term loans  Total commercial term loans  Professional  Other term loans  Total commercial term loans

                                     buy-to-let                                                   buy-to-let
 Industry sector
 Real estate (rent, buy and sell)    950           837               1,787                        1,117         1,032             2,149
 Hospitality                         -             361               361                          -             376               376
 Health and social work              -             225               225                          -             248               248
 Legal, accountancy and consultancy  -             206               206                          -             208               208
 Retail                              -             136               136                          -             107               107
 Real estate (development)           -             46                46                           -             60                60
 Recreation, cultural and sport      -             88                88                           -             53                53
 Construction                        -             85                85                           -             36                36
 Education                           -             17                17                           -             30                30
 Real estate (management of)         -             9                 9                            -             10                10
 Investment and unit trusts          -             6                 6                            -             9                 9
 Other                               -             97                97                           -             83                83
 Total commercial term loans         950           2,113             3,063                        1,117         2,252             3,369

 

Credit risk exposures

 

 Retail mortgages

                         31 December 2021                                            31 December 2020

                         £' million                                                  £' million
                         Stage 1        Stage 2        Stage 3        POCI           Stage 1        Stage 2        Stage 3        POCI

                         12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL   12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL
 Up to date              5,544          1,010          38             -              5,911          802            47             -
 1 to 29 days past due   2              27             9              -              -              18             8              -
 30 to 89 days past due  -              26             16             -              -              43             13             -
 90+ days past due       -              -              51             -              -              -              50             -
 Gross carrying amount   5,546          1,063          114            -              5,911          863            118            -

 

Consumer lending

 

                         31 December 2021                                            31 December 2020

                         £' million                                                  £' million
                         Stage 1        Stage 2        Stage 3        POCI           Stage 1        Stage 2        Stage 3        POCI

                         12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL   12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL
 Up to date              786            71             2              -              149            38             -              -
 1 to 29 days past due   -              2              -              -              -              3              -              -
 30 to 89 days past due  -              9              3              -              -              2              -              -
 90+ days past due       -              -              16             1              -              -              12             -
 Gross carrying amount   786            82             21             1              149            43             12             -

 

Commercial lending

 

                         31 December 2021                                            31 December 2020

                         £' million                                                  £' million
                         Stage 1        Stage 2        Stage 3        POCI           Stage 1        Stage 2        Stage 3        POCI

                         12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL   12 month ECL   Lifetime ECL   Lifetime ECL   Lifetime ECL
 Up to date              3,727          656            118            -              4,115          863            96             -
 1 to 29 days past due   12             46             2              -              -              21             2              -
 30 to 89 days past due  -              78             23             -              -              22             11             -
 90+ days past due       -              -              184            -              -              -              18             -
 Gross carrying amount   3,739          780            327            -              4,115          906            127            -

 

Loss allowance

 

The following tables explain the changes in both the gross carrying amount and
loss allowances of the Group's loans and advances during the period.
Significant changes in the gross carrying amount which contributed to changes
in the loss allowance are explained below. Other movements consist of changes
to model assumptions and forward looking information.

Retail mortgages

 

                                                        Gross carrying amount                      Loss allowance                          Net carrying amount
 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total    Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2021                                         5,911    863      118      -      6,892    (5)      (17)     (4)      -     (26)   5,906    846      114      -     6,866
 Transfers to/(from) stage 1¹                           362      (345)    (17)     -      -        (8)      8        -        -     -      354      (337)    (17)     -     -
 Transfers to/(from) stage 2                            (469)    477      (8)      -      -        1        (1)      -        -     -      (468)    476      (8)      -     -
 Transfers to/(from) stage 3                            (19)     (26)     45       -      -        -        1        (1)      -     -      (19)     (25)     44       -     -
 Net remeasurement due to transfers²                    -        -        -        -      -        7        (1)      -        -     6      7        (1)      -        -     6
 New lending³                                           894      233      -        -      1,127    (1)      (4)      -        -     (5)    893      229      -        -     1,122
 Repayments, additional drawdowns and interest accrued  (131)    (17)     (2)      -      (150)    -        -        -        -     -      (131)    (17)     (2)      -     (150)
 Transfer to held for sale(4)                           -        -        -        -      -        -        -        -        -     -      -        -        -        -     -
 Derecognitions(5)                                      (1,002)  (122)    (22)     -      (1,146)  1        1        1        -     3      (1,001)  (121)    (21)     -     (1,143)
 Changes to model assumptions(6)                        -        -        -        -      -        3        1        (1)      -     3      3        1        (1)      -     3
 31 December 2021                                       5,546    1,063    114      -      6,723    (2)      (12)     (5)      -     (19)   5,544    1,051    109      -     6,704

 

 

                                                        Gross carrying amount                      Loss allowance                          Net carrying amount
 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total    Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2020                                         9,874    502      54       -      10,430   -        (3)      (5)      -     (8)    9,874    499      49       --    10,422
 Transfers to/(from) stage 1¹                           109      (106)    (3)      -      -        (1)      1        -        -     -      108      (105)    (3)      -     -
 Transfers to/(from) stage 2                            (559)    560      (1)      -      -        -        -        -        -     -      (559)    560      (1)      -     -
 Transfers to/(from) stage 3                            (55)     (22)     77       -      -        -        1        (1)      -     -      (55)     (21)     76       -     -
 Net remeasurement due to transfers²                    -        -        -        -      -        1        (8)      (1)      -     (8)    1        (8)      (1)      -     (8)
 New lending³                                           522      48       1        -      571      (3)      (3)      -        -     (6)    519      45       1        -     565
 Repayments, additional drawdowns and interest accrued  (122)    (11)     -        -      (133)    -        -        -        -     -      (122)    (11)     -        -     (133)
 Transfer to held for sale(4)                           (289)    (7)      -        -      (296)    1        -        -        -     1      (288)    (7)      -        -     (295)
 Derecognitions(5)                                      (3,569)  (101)    (10)     -      (3,680)  3        1        1        -     5      (3,566)  (100)    (9)      -     (3,675)
 Changes to model assumptions(6)                        -        -        -        -      -        (6)      (6)      2        -     (10)   (6)      (6)      2        -     (10)
 31 December 2020                                       5,911    863      118      -      6,892    (5)      (17)     (4)      -     (26)   5,906    846      114      -     6,866

 

 

1. Represents stage transfers prior to any ECL remeasurements

2. Represents the remeasurement between the twelve month and lifetime ECL due
to stage transfer, including any changes to the model assumptions and forward
looking information.

3. Represents the increase in balances resulting from loans and advances that
have been newly originated, purchased or renewed.

4.  Represents the loans and advance reclassified as held for sale at year
end.

5. Represents the decrease in balances resulting from loans and advances that
have been fully repaid, disposed of or written off.

6. Represents the change in loss allowances resulting from changes to the
model assumptions, forward looking information and changes in the customers
risk profile

 

Consumer lending

 

                                                        Gross carrying amount                    Loss allowance                          Net carrying amount
 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total  Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2021                                         149      43       12       -      204    (6)      (9)      (10)     -     (25)   143      34       2        -     179
 Transfers to/(from) stage 1                            8        (8)      -        -      -      (1)      1        -        -     -      7        (7)      -        -     -
 Transfers to/(from) stage 2                            (6)      6        -        -      -      -        -        -        -     -      (6)      6        -        -     -
 Transfers to/(from) stage 3                            (2)      (3)      5        -      -      -        2        (2)      -     -      (2)      (1)      3        -     -
 Net remeasurement due to transfers                     -        -        -        -      -      1        -        (2)      -     (1)    1        -        (2)      -     (1)
 New lending                                            697      66       12       1      776    (16)     (7)      (9)      -     (32)   681      59       3        1     744
 Repayments, additional drawdowns and interest accrued  (20)     (9)      (1)      -      (30)   -        -        -        -     -      (20)     (9)      (1)      -     (30)
 Derecognitions                                         (40)     (13)     (7)      -      (60)   1        2        7        -     10     (39)     (11)     -        -     (50)
 Changes to model assumptions                           -        -        -        -      -      3        3        -        -     6      3        3        -        -     6
 31 December 2021                                       786      82       21       1      890    (18)     (8)      (16)     -     (42)   768      74       5        1     848

 

 

                                                        Gross carrying amount                    Loss allowance                          Net carrying amount
 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total  Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2020                                         223      -        10       -      233    (3)      (1)      (9)      -     (13)   220      (1)      1        -     220
 Transfers to/(from) stage 1                            -        -        -        -      -      -        -        -        -     -      -        -        -        -     -
 Transfers to/(from) stage 2                            (62)     62       -        -      -      1        (1)      -        -     -      (61)     61       -        -     -
 Transfers to/(from) stage 3                            (3)      (1)      4        -      -      -        -        -        -     -      (3)      (1)      4        -     -
 Net remeasurement due to transfers                     -        -        -        -      -      -        (7)      (3)      -     (10)   -        (7)      (3)      -     (10)
 New lending                                            55       2        -        -      57     (2)      -        -        -     (2)    53       2        -        -     55
 Repayments, additional drawdowns and interest accrued  (14)     (20)     (1)      -      (35)   -        -        -        -     -      (14)     (20)     (1)      -     (35)
 Derecognitions                                         (50)     -        (1)      -      (51)   -        -        1        -     1      (50)     -        -        -     (50)
 Changes to model assumptions                           -        -        -        -      -      (2)      -        1        -     (1)    (2)      -        1        -     (1)
 31 December 2020                                       149      43       12       -      204    (6)      (9)      (10)     -     (25)   143      34       2        -     179

 

Commercial lending

 

                                                        Gross carrying amount                    Loss allowance                          Net carrying amount

 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total  Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2021                                         4,115    906      127      -      5,148  (19)     (43)     (41)     -     (103)  4,096    863      86       -     5,045
 Transfers to/(from) stage 1                            189      (184)    (5)      -      -      (7)      7        -        -     -      182      (177)    (5)      -     -
 Transfers to/(from) stage 2                            (297)    304      (7)      -      -      1        (2)      1        -     -      (296)    302      (6)      -     -
 Transfers to/(from) stage 3                            (181)    (81)     262      -      -      -        3        (3)      -     -      (181)    (78)     259      -     -
 Net remeasurement due to transfers                     -        -        -        -      -      3        (10)     (17)     -     (24)   3        (10)     (17)     -     (24)
 New lending                                            566      58       6        -      630    (6)      (2)      (1)      -     (9)    560      56       5        -     621
 Repayments, additional drawdowns and interest accrued  (167)    (31)     (13)     -      (211)  -        -        -        -     -      (167)    (31)     (13)     -     (211)
 Derecognitions                                         (486)    (192)    (43)     -      (721)  3        8        12       -     23     (483)    (184)    (31)     -     (698)
 Changes to model assumptions                           -        -        -        -      -      (2)      10       (3)      -     5      (2)      10       (3)      -     5
 31 December 2021                                       3,739    780      327      -      4,846  (27)     (29)     (52)     -     (108)  3,712    751      275      -     4,738

 

                                                        Gross carrying amount                    Loss allowance                          Net carrying amount

 £'million                                              Stage 1  Stage 2  Stage 3  POCI   Total  Stage 1  Stage 2  Stage 3  POCI  Total  Stage 1  Stage 2  Stage 3  POCI  Total
 1 January 2020                                         3,929    72       51       -      4,052  (6)      (1)      (6)      -     (13)   3,923    71       45       -     4,039
 Transfers to/(from) stage 1                            13       (11)     (2)      -      -      -        -        -        -     -      13       (11)     (2)      -     -
 Transfers to/(from) stage 2                            (678)    679      (1)      -      -      -        -        -        -     -      (678)    679      (1)      -     -
 Transfers to/(from) stage 3                            (84)     (20)     104      -      -      -        1        (1)      -     -      (84)     (19)     103      -     -
 Net remeasurement due to transfers                     -        -        -        -      -      -        (28)     (30)     -     (58)   -        (28)     (30)     -     (58)
 New lending                                            1,562    199      9        -      1,770  (6)      (13)     (3)      -     (22)   1,556    186      6        -     1,748
 Repayments, additional drawdowns and interest accrued  (201)    1        (9)      -      (209)  -        -        -        -     -      (201)    1        (9)      -     (209)
 Derecognitions                                         (426)    (14)     (25)     -      (465)  1        1        2        -     4      (425)    (13)     (23)     -     (461)
 Changes to model assumptions                           -        -        -        -      -      (8)      (3)      (3)      -     (14)   (8)      (3)      (3)      -     (14)
 31 December 2020                                       4,115    906      127      -      5,148  (19)     (43)     (41)     -     (103)  4,096    863      86       -     5,045

 

13. Legal and regulatory matters

 

As part of the normal course of business we are subject to legal and
regulatory matters which, with the exception of the matters set out below, are
not considered to have a material impact on the business.

 

The matters outlined below represent contingent liabilities and as such at the
reporting date no provision has been made for any of these cases within the
financial statements (details of our provisions are set out in note 10). This
is because, based on the facts currently known, it is not practicable to
predict the outcome of any of these matters or reliably estimate any financial
impact. Their inclusion does not constitute any admission of wrongdoing or
legal liability.

 

Financial crime

In 2017 and 2019 initial disclosures were made to the US Office of Foreign
Assets Control (OFAC) in relation to Cuba and Iran. We completed our review in
respect of these matters in December 2021 and have submitted our findings to
OFAC. We continue to engage and co-operate fully with our regulators. At this
stage it is not practicable to identify the likely outcome or to estimate the
potential financial impact with any certainty.

 

In addition, we continue to engage and co-operate fully with the FCA's
enquiries regarding the Bank's financial crime systems and controls. These
enquiries remain at a relatively early stage.

 

14. Fair value of financial instruments

                                                Carrying     Quoted market price Level 1  Using observable inputs Level 2  With significant unobservable inputs Level 3  Total

                                                value        £'million                    £'million                        £'million                                     fair value

                                                £'million                                                                                                                £'million
 31 December 2021
 Assets
 Loans and advances to customers                12,290       -                            -                                12,356                                        12,356
 Investment securities held at FVOCI            798          760                          38                               -                                             798
 Investment securities held at amortised costs  4,776        2,977                        1,710                            60                                            4,747
 Financial assets held at FVTPL                 3            -                            -                                3                                             3
 Liabilities
 Deposits from customers                        16,448       -                            -                                16,452                                        16,452
 Deposits from central bank                     3,800        -                            -                                3,800                                         3,800
 Debt securities                                588          495                          -                                -                                             495
 Derivative financial liabilities               10           -                            10                               -                                             10
 Repurchase agreements                          169          -                            -                                169                                           169

 

 

                                                Carrying     Quoted market price Level 1  Using observable inputs Level 2  With significant unobservable inputs Level 3  Total

                                                value        £'million                    £'million                        £'million                                     fair value

                                                £'million                                                                                                                £'million
 31 December 2020
 Assets
 Loans and advances to customers                12,090       -                            -                                11,892                                        11,892
 Investment securities held at FVOCI            773          723                          50                               -                                             773
 Investment securities held at amortised costs  2,640        1,021                        1,567                            66                                            2,654
 Financial assets held at FVTPL                 30           -                            -                                30                                            30
 Liabilities
 Deposits from customers                        16,072       -                            -                                16,147                                        16,147
 Deposits from central bank                     3,808        -                            -                                3,808                                         3,808
 Debt securities                                600          483                          -                                -                                             483
 Financial liabilities held at FVTPL            30           -                            -                                30                                            30
 Derivative financial liabilities               8            -                            8                                -                                             -
 Repurchase agreements                          196          -                            -                                196                                           196

 

Information on how fair values are calculated for the financial assets and
liabilities noted above are explained below:

 

Loans and advances to customers

Fair value is calculated based on the present value of future principal and
interest cash flows, discounted at the market rate of interest at the balance
sheet date, adjusted for future credit losses and prepayments, if considered
material.

Investment securities

The fair value of investment securities is based on either observed market
prices for those securities that have an active trading market (fair value
level 1 assets),or using observable inputs (in the case of fair value level 2
assets).

 

Deposits from customers

Fair values are estimated using discounted cash flows, applying current rates
offered for deposits of similar remaining maturities. The fair value of a
deposit repayable on demand is approximated by its carrying value.

 

Debt securities

Fair values are determined using the quoted market price at the balance sheet
date.

 

Deposits from central banks/repurchase agreements

Fair values are estimated using discounted cash flows, applying current rates.
Fair values approximate carrying amounts as their balances are generally short
dated.

 

15. Loss per share

Basic earnings per share is calculated by dividing the earnings attributable
to ordinary equity holders of Metro Bank by the weighted average number of
ordinary shares in issue during the year.

                                                                               2021     2020
 Earnings attributable to ordinary equity holders of Metro Bank (£'million)    (248.2)  (301.7)
 Weighted average number of ordinary shares in issue - basic ('000)            172,421  172,420
 Basic earnings per share (pence)                                              (144.0)  (175.0)

 

Diluted earnings per share has been calculated by dividing the earnings
attributable to ordinary equity holders of Metro Bank by the weighted average
number of ordinary shares in issue during the year plus the weighted average
number of ordinary shares that would be issued on the conversion to shares of
options granted to colleagues.  As the Group made a loss during the years to
31 December 2021 and 31 December 2020 the share options would be antidilutive,
as they would reduce the loss per share. Therefore all the outstanding options
have been disregarded in the calculation of dilutive earnings per share.

                                                                               2021     2020
 Earnings attributable to ordinary equity holders of Metro Bank (£'million)    (248.2)  (301.7)
 Weighted average number of ordinary shares in issue - diluted ('000)          172,421  172,420
 Diluted earnings per share (pence)                                            (144.0)  (175.0)

 

There have been no transactions involving ordinary shares or potential
ordinary shares between the reporting date and the date of the completion of
these financial statements which would require the restatement of EPS.

 

16. Related parties

 

Key management personnel

Our key management personnel, and persons connected with them, are considered
to be related parties for disclosure purposes. Key management personnel are
defined as those persons having authority and responsibility for planning,
directing and controlling the activities of the Group. The Directors and
members of the Executive Leadership Team are considered to be the key
management personnel for disclosure purposes.

 

Key management compensation

Total compensation cost for key management personnel for the year by category
of benefit was as follows:

 

                                                  2021         2020

                                                  £'million    £'million
 Short-term benefits                              5.4          5.3
 Post-employment benefits                         0.1          0.1
 Share-based payment costs                        1.3          0.7
 Total compensation for key management personnel  6.8          6.1

Short-term employee benefits include salary, medical insurance, bonuses and
cash allowances paid to key management personnel. The share based payment cost
consists of the IFRS 2 charge for the year (including charges associated with
share options awarded in previous years.

 

Banking transactions with key management personnel

We provide banking services to Directors and other key management personnel
and persons connected to them. Loan transactions during the year and the
balances outstanding at 31 December were as follows:

                                                                               2021         2020

                                                                               £'million    £'million
 Loans outstanding at 1 January                                                1.9          0.7
 Loans relating to persons and companies newly considered related parties      -            1.8
 Loans relating to persons and companies no longer considered related parties  (0.5)        (0.6)
 Loans issued during the year                                                  1.8          -
 Loans outstanding as at 31 December                                           3.2          1.9
 Interest expense on loans payable to the Group (£'000)                        30           34

 

There were three (31 December 2020: three) loans outstanding at 31 December
2021 totalling £3.2 million (31 December 2020: £1.9 million). Of these, two
are residential mortgages secured on property and one is an asset finance
loan; all loans were provided on our standard commercial terms.

 

In addition to the loans detailed above, we have issued credit cards and
granted overdraft facilities on current accounts to Directors and key
management personnel.

 

Credit card balances outstanding at 31 December were as follows:

 

                                             2021     2020

                                             £'000    £'000
 Credit cards outstanding as at 31 December  5        22

 

 

Deposit balances outstanding at 31 December were as follows

                                                                              2021         2020

                                                                              £'million    £'million
 Deposits held at 1 January                                                   2.1          3.3
 Deposits relating to persons and companies newly considered related parties  0.1          0.2
 Deposits relating to persons and companies no longer considered related      (0.1)        (0.3)
 parties
 Net amounts withdrawn                                                        (0.6)        (1.1)
 Deposits outstanding as at 31 December                                       1.5          2.1

 

 

17. Post balance sheet events

 

There have been no material post balance sheet events.

Underlying to statutory results reconciliation

 

 

 Year ended 31 December 2020                             Statutory    Listing Share Awards  Impairment and write-off of property, plant, equipment and intangible assets  C&I fund      Transformation costs  Remediation costs  Business acquisition and integration costs  Mortgage portfolio sale  Underlying basis

                                                          basis       £'million             £'million                                                                     costs         £'million             £'million          £'million                                   £'million                £'million

                                                         £'million                                                                                                        £'million
 Net interest income                                     295.3        -                     -                                                                              0.4          -                     -                  -                                           -                        295.7
 Net fee and commission income                           69.6         -                     -                                                                             -             -                     -                  -                                           -                        69.6
 Net gains on sale of assets                             9.4          -                     -                                                                             -             -                     -                  -                                            (8.7)                   0.7
 Other income                                            44.2         -                     -                                                                              (9.4)        -                     -                  -                                           (2.9)                    31.9
 Total income                                            418.5        -                     -                                                                              (9.0)        -                     -                  -                                            (11.6)                  397.9
 General operating expenses                              (536.1)       -                    -                                                                              9.0           8.9                   45.9               2.4                                         3.3                     (466.6)
 Depreciation and amortisation                           (80.2)       -                     -                                                                             -             -                     -                  -                                           -                        (80.2)
 Impairment and write-offs of PPE and intangible assets  (24.9)       -                      24.9                                                                         -             -                     -                  -                                           -                        -
 Total operating expenses                                (641.2)       -                    24.9                                                                           9.0           8.9                   45.9               2.4                                         3.3                     (546.8)
 Expected credit loss expense                            (22.4)       -                     -                                                                             -             -                     -                  -                                           -                        (22.4)
 Loss before tax                                         (245.1)       -                     24.9                                                                         -              8.9                   45.9               2.4                                         (8.3)                   (171.3)

 

 

 

 Year ended 31 December 2020                             Statutory    Listing Share Awards  Impairment and write-off of property, plant, equipment and intangible assets  C&I fund      Transformation costs  Remediation costs  Business acquisition and integration costs  Mortgage portfolio sale  Underlying basis

                                                          basis       £'million             £'million                                                                     costs         £'million             £'million          £'million                                   £'million                £'million

                                                         £'million                                                                                                        £'million
 Net interest income                                      249.7       -                     -                                                                              0.6          -                     -                  -                                           -                         250.3
 Net fee and commission income                            59.9        -                     -                                                                             -             -                     -                  -                                           -                         59.9
 Net gains on sale of assets                              73.3        -                     -                                                                             -             -                     -                  -                                            (69.0)                   4.3
 Other income                                             49.7        -                     -                                                                              (23.3)       -                     -                  -                                           -                         26.4
 Total income                                             432.6       -                     -                                                                              (22.7)       -                     -                  -                                            (69.0)                   340.9
 General operating expenses                               (502.3)      (0.2)                -                                                                              22.7          16.7                  40.8               5.4                                         5.3                      (411.6)
 Depreciation and amortisation                            (74.4)      -                     -                                                                             -             -                     -                  -                                           -                         (74.4)
 Impairment and write-offs of PPE and intangible assets   (40.6)      -                      40.6                                                                         -             -                     -                  -                                           -                         -
 Total operating expenses                                 (617.3)      (0.2)                 40.6                                                                          22.7          16.7                  40.8               5.4                                         5.3                      (486.0)
 Expected credit loss expense                             (126.7)     -                     -                                                                             -             -                     -                  -                                           -                         (126.7)
 Loss before tax                                          (311.4)      (0.2)                 40.6                                                                          -             16.7                  40.8               5.4                                         (63.7)                   (271.8)

 

Key capital disclosures

 

The information set out within this section does not form part of the
statutory accounts for the years ended 31 December 2021 or 31 December 2020.

 

Key Metrics

The table below summarises our key regulatory metrics as at 31 December 2021
and 31 December 2020.

 

                                                          31 December 2021  31 December 2020

                                                          £'million         £'million
 Available capital
 CET1 capital                                             936               1,192
 Tier 1 capital                                           936               1,192
 Total capital                                            1,184             1,441
 Total capital plus MREL                                  1,527             1,783

 Risk weighted assets (RWAs)
 Total risk weighted assets                               7,454             7,957

 Risk-based capital ratios as % of RWAs
 CET1 ratio                                               12.6%             15.0%
 Tier 1 ratio                                             12.6%             15.0%
 Total capital ratio                                      15.9%             18.1%
 Total capital plus MREL                                  20.5%             22.4%

 Additional CET1 buffer requirements as % of RWAs
 Countercyclical capital conservation buffer requirement  2.5%              2.5%
 Countercyclical buffer requirement                       0.0%              0.0%
 Total of bank CET1 specific buffer requirements          2.5%              2.5%

 Leverage ratio
 Leverage ratio                                           4.41%             5.62%

 Liquidity coverage ratio
 Liquidity coverage ratio (LCR)                           281%              187%

 

Leverage Ratio

The table below shows the Bank's Tier 1 Capital and Total Leverage Exposure
that are used to derive the Leverage Ratio. The leverage ratio is the ratio of
Tier 1 Capital to Total Leverage exposure.

 

                               31 December 2021  31 December 2020

                               £'million         £'million
 Common equity tier 1 capital  936               1,192
 Additional tier 1 capital     -                 -
 Tier 1 capital                936               1,192

 CRD IV Leverage exposure      21,230            21,211

 Leverage ratio                4.41%              5.62%

 

Our leverage ratio is 4.41% which is in excess of the minimum capital
requirement of 3.00% as at 31 December 2021.

 

Liquidity coverage ratio

 

The table below shows the Bank's Total HQLA and total net cash outflow that
are used to derive the liquidity coverage ratio.

                                 31 December 2021  31 December 2020

                                 £'million         £'million
 Total HQLA                      6,754             3,762
 Total net cash outflow          2,406             2,011
 Liquidity coverage ratio (LCR)  281%              187%

 

Our LCR was 281% at 31 December 2020 which exceeds the Basel
Committee's minimum of 100%.

 

Overview of RWAs and capital requirements

The table below sets out the risk weighted assets and Pillar 1 capital
requirements for Metro Bank. The bank has applied the standardised approach to
measure credit risk and the basic indicator approach to measure operational
risk. Under the approach the Bank calculates its Pillar 1 capital requirement
based on 8% of total RWAs. This covers credit risk, operational risk, market
risk and counterparty credit risk.

 

                                                                           31 December 2021  31 December 2020  Pillar 1 capital required

                                                                           £'million         £'million         31 December 2021

                                                                                                               £'million
 Credit risk (excluding counterparty credit risk (CCR))                    6,709             7,251             537
 Of which the standardised approach                                        6,709             7,251             537
 CCR                                                                       6                 7                 0.5
 Of which mark to market                                                   3                 5                 0.3
 Of which CVA                                                              3                 2                 0.2
 Market risk                                                               10                14                0.8
 Operational risk                                                          729               686               58
 Of which basic indicator approach                                         729               686               58
 Amounts below the thresholds for deduction (subject to 250% risk weight)  -                 -                 -
 Total                                                                     7,454             7,957             596

 

Credit risk exposures by exposure class

 

Metro Bank's Pillar 1 capital requirement for Credit Risk is set out in the
table below.

 

 Exposures subject to the standardised approach                             Exposure Value                              RWA          Capital Required £'million

                                                                            £'million                                   £'million
 Central governments or central banks                                                      6,847                        -            -
 Multi-lateral development banks                                                           1,327                        -            -
 Institutions                                                                                 167                       33           3
 Corporates                                                                                   507                       437          35
 Retail                                                                     1,320                                       931          74
 Secured by mortgages on immovable property                                 8,898                                       3,808        305
 Covered bonds                                                              597                                         60           5
 Claims on institutions and corporates with a short-term credit assessment  -                                           -            -
 Securitisation position                                                    1,804                                       261          21
 Exposure at default                                                        209                                         211          17
 Items associated with particularly high risk                               8                                           12           1
 Other exposures                                                            1,032                                       956          76
 Total                                                                                    22,716                        6,709                   537

 

 

Credit risk exposures by exposure class 2020

 

 Exposures subject to the standardised approach                             Exposure Value  RWA          Capital Required £'million

                                                                            £'million       £'million
 Central governments or central banks                                       5,131           -            -
 Institutions                                                               2,767           553          44
 Corporates                                                                 521             406          32
 Retail                                                                     572             376          30
 Secured by mortgages on immovable property                                 9,895           4,338        347
 Covered bonds                                                              860             86           7
 Claims on institutions and corporates with a short-term credit assessment  -               -            -
 Securitisation position                                                    1,611           240          19
 Exposure at default                                                        247             248          20
 Items associated with particularly high risk                               14              21           2
 Other exposures                                                            1,045           987          79
 Total                                                                      22,663          7,251        580

 

Capital Resources

 

The table below summarises the composition of regulatory capital.

                               31 December 2021  31 December 2020

                               £'million         £'million
 Share capital and premium     1,964             1,964
 Retained earnings             (694)             (392)
 (Loss)/profit for the year    (248)             (302)
 Available for sale reserve    (5)               3
 Other reserves                18                16
 Intangible assets             (243)             (254)
 Other regulatory adjustments  144               157
 CET 1 capital                 936               1,192

 Tier 1 capital                936               1,192
 Tier 2 capital                249               249
 Total capital resources       1,184             1,441

 

 

The Bank's capital adequacy was in excess of the minimum required by the
regulators at all times.

 

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