Sweden's Teneo Q1 sales fall on customer loss

Teneo AI AB

12/05/2026 06:38

Overview

Sweden AI contact center automation firm's Q1 sales fell 55% yr/yr due to lost customer

Adjusted EBITDA for Q1 was negative, gross margin remained strong at 80%

Company initiated strategic review led by JP Morgan, exploring sale or licensing options

Outlook

Teneo says strategic review may lead to sale of company, in whole or in part

Company plans to propose additional financing to extend time for strategic review

Teneo is pursuing patent licensing deals and may accelerate debt refinancing if needed

Result Drivers

CUSTOMER LOSS - Revenue and recurring revenue declined sharply due to the loss of a significant customer relationship after a contractual dispute with a partner, per CEO

LONG SALES CYCLES - Company said long enterprise sales cycles and experimental phases among customers delayed new revenue generation

PATENT LICENSING FOCUS - Company is pursuing enforcement and licensing of its AI orchestration patents as a new revenue stream

Company press release: ID:nMFN64hw0R

Key Details

Metric
Beat/Miss
Actual
Consensus Estimate
Q1 Sales
SEK 11.30 mln
Q1 EPS
-SEK 0.10
Q1 Adjusted EBITDA
-SEK 12.20 mln
Q1 Gross Margin
80.00%


Analyst Coverage

The one available analyst rating on the shares is "buy"

The average consensus recommendation for the it services & consulting peer group is "buy"

Wall Street's median 12-month price target for Teneo AI AB is SEK0.90, about 55.2% above its May 11 closing price of SEK0.58

For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.

(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)