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Japan's retailers struggle to raise prices, even as economy gains momentum

By Sam Nussey and Stanley White 
    TOKYO, Jan 12 (Reuters) - Japan's economy is gathering 
steam, profits are at record levels and companies are poised to 
raise wages - yet retailers and restaurant chains are struggling 
to lift prices for fear of losing customers conditioned by 
nearly two decades of deflation. 
    This predicament could undermine the sustainability of 
Japan's recovery and highlights just how difficult it will be 
for the central bank to even get close to its 2 percent 
inflation target any time soon. 
    Many retailers see lower prices as essential to appealing to 
Japan's thrifty consumers. The nation's biggest retailer Aeon 
Co.  8267.T  said its price cuts on own-brand groceries actually 
boosted third-quarter profits and on Friday announced that it 
would follow up discounting prices on 100 more everyday items 
from bread to dishwashing detergent by an average of 10 percent. 
    "Our rivals are checking competitors' prices and lowering 
their prices in response," said Soichi Okazaki, president of 
Aeon Retail. "If we don't do the same thing, we lose. I expect 
this behaviour to continue."  
    Deflation is seen as a key reason Japan's economy has taken 
so long to recover from the bursting of its "bubble economy" in  
the 1990s. Consumers held back from spending and companies cut 
prices, which led to a vicious cycle of expectations that prices 
would continue to fall. 
    Fast Retailing Co Ltd  9983.T , whose budget clothing chain 
Uniqlo boomed during the country's deflation era, learned the 
hard way when sales slumped after it raised prices in 2014. 
    On Thursday it announced a record profit in its fiscal first 
quarter on stronger overseas sales but said that a pick-up in 
some economic data was not being reflected in shoppers' habits. 
    "Customers are still very strict about prices, so we can't 
be too optimistic," CFO Takeshi Okazaki said.  
    The Bank of Japan, desperate to beat deflation once and for 
all, has said it will continue its massive monetary stimulus 
until inflation approaches 2 percent.  urn:newsml:reuters.com:*:nL4N1P63PT 
    The most recent reading of the core Consumer Prices Index 
was 0.9 percent, which is progress given that for years prices 
were flat or falling, but still well short of the target.  
     
    HOLDING BACK 
    Many consumers are holding back because their wages have not 
been rising very much - even though companies are sitting on 
mountains of cash thanks to robust profits. 
    Prime Minister Shinzo Abe has been pushing companies to 
raise wages by at least 3 percent in March's annual negotiations 
with unions, going so far as to offer tax breaks for those that 
do.  
    So far, a handful of companies have signalled they will. 
Many have had to because they are feeling the pinch of a labour 
shortage as Japan's population ages and shrinks. Average wages 
for part-time and contract workers have risen more quickly than 
salaried workers, helping to narrow that pay gap. 
    But many companies will likely hike salaries for full-time 
regular employees only by around 2 percent, the same as last 
year, although they may fatten bonuses, as they have in the 
past, because those are much easier to reduce in the future. 
    "People might be getting bigger bonuses but base pay isn't 
that much higher, so people aren't going to be willing to pay 
more for every day necessities," said Yoshimasa Maruyama, chief 
market economist at SMBC Nikko Securities. "I don't think 
there's a sense that prices at supermarkets and such are about 
to rise."   
 
    MIXED RESULTS 
    Companies that have hiked prices in recent months are often 
doing so to stem losses coming from higher labour costs, and 
have seen mixed results. 
    Top delivery firm Yamato Holdings Co Ltd  9064.T  has been 
raising its prices due to labour shortages and pressure from the 
growth of e-commerce. The Nikkei business daily reported this 
week that higher prices helped push quarterly profit back into 
the black for the first time in a year. 
    When cost pressures drove Torikizoku Co Ltd  3193.T  to 
announce it would in October raise prices of its grilled chicken 
skewers for the first time in almost 30 years, shares rose. But 
the shares retreated this week when it said December customer 
numbers fell, reflecting the risk of hikes for firms that have 
made their names on the promise of low prices.  
    Hiday Hidaka Corp's  7611.T  ramen noodle shop chain 
Hidakaya seems to be weathering its September price hike better, 
with sales and average customer spend rising each month since 
then.  
    Still, these frugal habits don't seem like they are changing 
any time soon. 
    The country's brewers predicted this week that beer sales 
would continue to slide this year as consumers turn away from 
the premium priced brew in favour of cheaper fizzy canned 
cocktails. 
    "Consumers' economising habits are as strong as ever," said 
Takayuki Fuse, president of Kirin Brewery, part of Kirin 
Holdings Co Ltd  2503.T .  
 
 (Reporting Sam Nussey, Stanley White and Ritsuko Ando; Editing 
by Malcolm Foster and Alex Richardson) 
 ((Ritsuko.Ando@reuters.com; +81 3 6441 1743; Reuters Messaging: 
ritsuko.ando.thomsonreuters.com@reuters.net)) 
 
Keywords: JAPAN PRICES/

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