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REG - CYBG PLCClydesdale Bank PLC - Final Results <Origin Href="QuoteRef">CYBGC.L</Origin> - Part 7

- Part 7: For the preceding part double click  ID:nRSU0461Xf 

                                                                                                                                                                                                                                                                                                                                                                                              
 Total capital ratio                        R     Total capital resources divided by risk-weighted assets at a given date.                                                                                                                                                                                                                                                                                                                                                                                                            
 Leverage ratio                             R     This is a regulatory standard ratio proposed by the Basel III as a supplementary measure to the risk based capital requirements. It is intended to constrain the build-up of excess leverage in the banking sector and is calculated by dividing Tier 1 capital resources by a defined measure of on and off-balance sheet items plus derivatives.                                                                                                                                  
 Modified leverage ratio                    R     The Group's leverage ratio on a modified basis, excluding qualifying central bank claims from the exposure measure in accordance with the policy statement issued by the PRA in October 2017.                                                                                                                                                                                                                                                                                       
 Tangible net asset value (TNAV) per share  A     Tangible equity as at the period end divided by the closing number of ordinary shares.                                                                                                                                                                                                                                                                                                                                                                                              
 Loan to deposit ratio (LDR)                R     Customer loans as a percentage of customer deposits at a given date.                                                                                                                                                                                                                                                                                                                                                                                                                
 Liquidity coverage ratio (LCR)             R     Measures the surplus (or deficit) of the bank's high quality liquid assets relative to weighted net stressed cash outflows over a 30 day period. It assesses whether the bank has sufficient liquid assets to withstand a short-term liquidity stress based on cash outflow assumptions provided by regulators.                                                                                                                                                                     
 Net stable funding ratio(NSFR)             R     The total amount of available stable funding divided by the total amount of required stable funding, expressed as a percentage. The Group monitors the NSFR based on its own interpretations of current guidance available for CRD IV NSFR reporting. Therefore, the reported NSFR may change over time with regulatory developments. Due to possible differences in interpretation of the rules, the Group's ratio may not be directly comparable with those of other financial    
                                                  institutions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 
 
The Group no longer reports Return on Assets (statutory and underlying basis) as a financial performance measure. Other
measures presented, such as RoTE, are considered more relevant and useful for assessing profitability. 
 
Additional information 
 
Glossary 
 
 Additional Tier 1 securities (AT1)                    Securities that are considered additional Tier 1 capital in the context of CRD IV.                                                                                                                                                                                                                       
 Arrears                                               A customer is in arrears when they fail to adhere to their contractual payment obligations resulting in an outstanding loan that is unpaid or overdue.                                                                                                                                                   
 Average assets                                        Represents the average of assets over the year adjusted for any disposed operations.                                                                                                                                                                                                                     
 B                                                     The Group's digital application suite, offering Retail customers money management capabilities across Web, Android and Apple platforms.                                                                                                                                                                  
 Bank                                                  Clydesdale Bank PLC.                                                                                                                                                                                                                                                                                     
 Bank levy                                             Applicable to certain UK financial institutions and UK operations of foreign banks from 1 January 2011. The amount due is based on a percentage of the chargeable equity and liabilities for each applicable entity as at the balance sheet date.                                                        
 Bank surcharge                                        Introduced by the Finance Act (No2) 2015 for the Group's banking entity from 1 January 2016 and is an 8% charge on taxable profits over £25m before the offset of brought forward losses or Group relief.                                                                                                
 Basel II                                              The capital adequacy framework issued by the Basel Committee on Banking Supervision (BCBS) in June 2006 defining how firms should calculate their regulatory capital requirements.                                                                                                                       
 Basel III                                             Reforms issued by the BCBS in December 2010 to strengthen global capital and liquidity rules with the goal of promoting a more resilient banking sector. In Europe the new requirements were implemented by 'CRD IV', on a phased basis from 1 January 2014 with full implementation by 1 January 2019.  
 Basis points (bps)                                    One hundredth of a percent (0.01%); meaning that 100 basis points is equal to 1%. This term is commonly used in describing interest rate movements.                                                                                                                                                      
 Board                                                 Refers to the CYBG PLC Board or the Clydesdale Bank PLC Board as appropriate.                                                                                                                                                                                                                            
 Capped Indemnity                                      The indemnity from NAB in favour of CYBG PLC in respect of certain qualifying conduct costs incurred by CYBG Group, which is capped at the 'Capped Indemnity Amount', subject to the 'Loss Sharing Arrangement', under the terms of the 'Conduct Indemnity Deed'.                                        
 Capped Indemnity Amount                               An amount equal to £1.58bn less any 'Pre Covered provision amount'.                                                                                                                                                                                                                                      
 Carrying value (also referred to as carrying amount)  The value of an asset or a liability in the balance sheet based on either amortised cost or fair value principles.                                                                                                                                                                                       
 Collateral                                            The assets of a borrower that are used as security against a loan facility.                                                                                                                                                                                                                              
 Collateral Account                                    A cash deposit with The Bank of England in an amount equal to the Unutilised Indemnity Amount from time to time used to collateralise certain obligations of NAB under the Capped Indemnity                                                                                                              
 Collective impairment provision                       Impairment assessment on a collective basis for homogeneous groups of loans that are not considered individually significant and to cover losses which have been incurred but have not yet been identified on loans subject to individual assessment.                                                    
 Commercial paper                                      An unsecured promissory note issued to finance short-term credit requirements. These instruments have a specified maturity date and stipulate the face amount to be paid to the investor on that date.                                                                                                   
 Common Equity Tier 1 capital(CET1)                    The highest quality form of regulatory capital that comprises total shareholders' equity and related non-controlling interests, less goodwill and intangible assets and certain other regulatory adjustments.                                                                                            
 Company                                               CYBG PLC.                                                                                                                                                                                                                                                                                                
 Conduct Indemnity Deed                                The deed between NAB and CYBG PLC setting out the terms of:- The 'Capped Indemnity'; and- Certain arrangements for the treatment and management of certain 'Conduct Matters'.                                                                                                                            
 Conduct Matters                                       In the context of the 'Conduct Indemnity Deed', conduct issues relating to PPI, standalone 'IRHP', voluntary scope TBLs and FRTBLs and other conduct matters in the period prior to the demerger date whether or not known at the 'demerger date'.                                                       
 Conduct risk                                          The risk of treating customers unfairly and/or delivering inappropriate outcomes resulting in customer detriment, regulatory fines, compensation, redress costs and reputational damage.                                                                                                                 
 
 
Conduct risk 
 
The risk of treating customers unfairly and/or delivering inappropriate outcomes resulting in customer detriment,
regulatory fines, compensation, redress costs and reputational damage. 
 
Additional information 
 
Glossary 
 
 Contractual maturities                             The date on which the final payment of any financial instrument is due to be paid or received, at which point all the remaining outstanding principal and interest have been repaid in full.                                                                                                                                                                                            
 Counterparty                                       The other party that participates in a financial transaction, with every transaction requiring a counterparty in order for the transaction to complete.                                                                                                                                                                                                                                 
 Covered bonds                                      A corporate bond with primary recourse to the institution and secondary recourse to a pool of assets that act as security for the bonds on issuer default. Covered bonds remain on the issuer's balance sheet and are a source of term funding for the Group.                                                                                                                           
 CRD IV                                             European legislation to implement Basel III. It replaces earlier European capital requirements directives with a revised package consisting of a new Capital Requirements Directive and a new Capital Requirements Regulation. CRD IV sets out capital and liquidity requirements for European banks and harmonises the European framework for bank supervision. See also 'Basel III'.  
 CRD V                                              A set of proposals issued by the European Commission including amendments of (among other things) the existing Capital Requirements Directive and Capital Requirements Regulation. See also 'CRD IV'.                                                                                                                                                                                   
 Credit risk adjustment/creditvaluation adjustment  An adjustment to the valuation of financial instruments held at fair value to reflect the creditworthiness of the counterparty.                                                                                                                                                                                                                                                         
 Customer deposits                                  Money deposited by individuals and corporate entities that are not credit institutions, and can be either interest bearing, non-interest bearing or term deposits.                                                                                                                                                                                                                      
 Default                                            A customer is in default when either they are more than 90 days past due on a credit obligation to the Group, or are considered unlikely to pay their credit obligations in full without recourse to actions such as realisation of security (if held).                                                                                                                                 
 Delinquency                                        See 'Arrears'.                                                                                                                                                                                                                                                                                                                                                                          
 Demerger                                           The demerger of CYBG Group from NAB pursuant to which all of the issued share capital of CYBI Limited was transferred to CYBG PLC by NAB in consideration for the issue and transfer of CYBG shares to NAB in part for the benefit of NAB (which NAB subsequently sold pursuant to the IPO) and in part for the benefit of NAB shareholders under a scheme of arrangement.              
 Demerger date                                      8 February 2016                                                                                                                                                                                                                                                                                                                                                                         
 Derivative                                         A financial instrument that is a contract or agreement whose value is related to the value of an underlying instrument, reference rate or index.                                                                                                                                                                                                                                        
 Earnings at risk (EaR)                             A measure of the quantity by which net interest income might change in the event of an adverse change in interest rates.                                                                                                                                                                                                                                                                
 Effective interest rate method                     The method used to measure the carrying value of certain financial instruments which amortises the relevant fees over the expected life of the instrument.                                                                                                                                                                                                                              
 Effective tax rate                                 The tax charge in the statutory income statement as a percentage of the statutory profit before tax.                                                                                                                                                                                                                                                                                    
 Encumbered assets                                  Assets that have been pledged as security, collateral or legally 'ring fenced' in some other way which prevents those assets being transferred, pledged, sold or otherwise disposed.                                                                                                                                                                                                    
 Exposure                                           A claim, contingent claim or position which carries a risk of financial loss.                                                                                                                                                                                                                                                                                                           
 Fair value                                         The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction in the principal (or most advantageous) market at the measurement date under current market conditions.                                                                                                                                                                     
 Fair value adjustment                              An adjustment to the fair value of a financial instrument which is determined using a valuation technique (Level 2 and Level 3) to include additional factors that would be considered by a market participant that are not incorporated within the valuation model.                                                                                                                    
 Financial Ombudsman Service (FOS)                  An independent body set up by the UK Parliament to resolve individual complaints between financial businesses and their customers.                                                                                                                                                                                                                                                      
 
 
Financial Ombudsman Service (FOS) 
 
An independent body set up by the UK Parliament to resolve individual complaints between financial businesses and their
customers. 
 
Additional information 
 
Glossary 
 
 Financial Services CompensationScheme (FSCS)           The UK's compensation fund of last resort for customers of authorised financial services firms and is funded by the financial services industry. The FSCS may pay compensation if a firm is unable, or likely to be unable, to pay claims against it. This is usually because it has stopped trading or has been declared in default.                                             
 FINREP                                                 A standardised Financial Reporting framework mandated by the EBA. Its aim is to establish a single rule book to ensure a robust and uniform regulatory framework.                                                                                                                                                                                                                 
 Forbearance                                            The term generally applied to the facilities provided or changes to facilities provided to assist borrowers, both retail and SME, who are experiencing, or are about to experience, a period of financial stress.                                                                                                                                                                 
 Forborne non-performing loans                          Loans to which forbearance measures have been granted and which are more than 90 DPD, or where the debtor is assessed as unlikely to pay its credit obligations in full without realisation of collateral, regardless of the existence of any past-due amount or of the number of DPD.                                                                                            
 Forborne performing loans                              Loans to which forbearance measures have been granted and which are up to 90 DPD and do not otherwise meet the criteria of forborne non-performing loans.                                                                                                                                                                                                                         
 Funding risk                                           A form of liquidity risk arising when the liquidity needed to fund illiquid asset positions cannot be obtained at the expected terms and when required.                                                                                                                                                                                                                           
 Group                                                  CYBG and its controlled entities.                                                                                                                                                                                                                                                                                                                                                 
 Hedge ineffectiveness                                  Represents the extent to which the income statement is impacted by changes in fair value or cash flows of hedging instruments not being fully offset by changes in fair value or cash flows of hedged items.                                                                                                                                                                      
 Housing lending                                        Mortgages secured by residential properties as collateral.                                                                                                                                                                                                                                                                                                                        
 iB                                                     The Group's IT digital platform, built on an open architecture framework providing integration and connectivity for our customer systems, applications and technology partners.                                                                                                                                                                                                   
 IFRS 9                                                 The new financial instrument accounting standard which is applicable for accounting periods beginning on or after 1 January 2018, which the Group will adopt from 1 October 2018.                                                                                                                                                                                                 
 Impaired loans                                         Loans in arrears with insufficient security to cover principal and arrears of interest revenue or where there is sufficient doubt about the ultimate collectability of principal and interest.                                                                                                                                                                                    
 Impairment allowances                                  A provision held on the balance sheet to recognise that a loan is impaired. This can be calculated at either the individual or collective level.                                                                                                                                                                                                                                  
 Impairment losses                                      Where an asset's recoverable amount is less than its carrying value and the difference is recognised in the income statement with the carrying value of the asset reduced by creating an impairment allowance. This can be assessed at either the individual or collective level.                                                                                                 
 Interest rate hedging products(IRHP)                   This incorporates: (i) standalone hedging products identified in the Financial Services Authority (FSA) 2012 notice; (ii) the voluntary inclusion of certain of the Group's more complex tailored business loan (TBL) products; and (iii) the Group's secondary review of all fixed-rate tailored business loans (FRTBLs) complaints which were not in scope for the FSA notice.  
 Internal Capital AdequacyAssessment Process (ICAAP)    The Group's assessment of the levels of capital that it needs to hold through an examination of its risk profile from regulatory and economic capital viewpoints.                                                                                                                                                                                                                 
 Internal Liquidity AdequacyAssessment Process (ILAAP)  The Group's assessment and management of balance sheet risks relating to funding and liquidity.                                                                                                                                                                                                                                                                                   
 Internal ratings-based approach(IRB)                   A method of calculating credit risk capital requirements using internal, rather than supervisory, estimates of risk parameters.                                                                                                                                                                                                                                                   
 Investment grade                                       The highest possible range of credit ratings, from 'AAA' to 'BBB', as measured by external credit rating agencies.                                                                                                                                                                                                                                                                
 'Jaws'                                                 The net difference between movements in total income and underlying costs for the period expressed as a percentage.                                                                                                                                                                                                                                                               
 Level 1 fair value measurements                        Financial instruments whose fair value is derived from unadjusted quoted prices for identical instruments in active markets.                                                                                                                                                                                                                                                      
 
 
Level 1 fair value measurements 
 
Financial instruments whose fair value is derived from unadjusted quoted prices for identical instruments in active
markets. 
 
Additional information 
 
Glossary 
 
 Level 2 fair value measurements                                    Financial instruments whose fair value is derived from quoted prices for similar instruments in active markets and financial instruments valued using models where all significant inputs are observable.                                                                                                                                      
 Level 3 fair value measurements                                    Financial instruments whose fair value is derived from valuation techniques where one or more significant inputs are unobservable.                                                                                                                                                                                                             
 Listing Rules                                                      Regulations applicable to any company listed on a United Kingdom stock exchange, subject to the oversight of the UK Listing Authority (UKLA). The Listing Rules set out mandatory standards for any company wishing to list its shares or securities for sale to the public.                                                                   
 Loan to value ratio (LTV)                                          A ratio that expresses the amount of a loan as a percentage of the value of the property on which it is secured.                                                                                                                                                                                                                               
 Loss Share                                                         The percentage of a provision raised or an increase in a provision which CYBG PLC will be responsible for under the 'Conduct Indemnity Deed'. Fixed at 9.7% at the demerger date.                                                                                                                                                              
 Loss Sharing Arrangement                                           The arrangement relating to the 'Capped Indemnity' pursuant to which CYBG PLC will be responsible for the 'Loss Share'.                                                                                                                                                                                                                        
 Medium Term Notes                                                  Debt instruments issued by corporates, including financial institutions, across a range of maturities.                                                                                                                                                                                                                                         
 Minimum requirement for own funds and eligible liabilities (MREL)  MREL is a minimum requirement for institutions to maintain equity and eligible debt liabilities, to help ensure that when an institution fails the resolution authority can use these financial resources to absorb losses and recapitalise the continuing business. The BoE set out its approach to setting banks' MREL in November 2016.     
 Net interest income                                                The amount of interest received or receivable on assets, net of interest paid or payable on liabilities.                                                                                                                                                                                                                                       
 Net promoter score (NPS)                                           This is an externally collated customer loyalty metric that measures loyalty between a Provider, who in this context is the Group, and a consumer.                                                                                                                                                                                             
 Non-impaired assets 90+ DPD                                        Consist of well-secured assets that are more than 90 DPD and portfolio-managed facilities that are not well secured and are between 90 and 180 DPD.                                                                                                                                                                                            
 Operational risk                                                   The risk of loss resulting from inadequate or failed internal processes, people strategies and systems or from external events.                                                                                                                                                                                                                
 Overall Liquidity Adequacy Rule (OLAR)                             An FCA and PRA rule that firms must at all times maintain liquidity resources which are adequate both as to amount and quality, to ensure that there is no significant risk that its liabilities cannot be met as they fall due. This is included in the Group's 'Risk Appetite' and subject to approval by the Board as part of the 'ILAAP'.  
 Past due loans and advances                                        Loans and advances on which repayments are overdue.                                                                                                                                                                                                                                                                                            
 Pension risk                                                       The risk that, at any point in time, the available assets to meet pension liabilities are at a value below current and future scheme obligations.                                                                                                                                                                                              
 PPI redress                                                        Includes PPI customer redress and all associated costs excluding fines.                                                                                                                                                                                                                                                                        
 Pre Covered provision amount                                       The amount of any provision(s) relating to 'Conduct Matters' raised or increased by CYBG Group between 31 March 2015 and the 'demerger date' in respect of which NAB has provided specific support at any time after 31 March 2015 but before the 'demerger date'. This was £465m at the 'demerger date'.                                      
 Probability of default (PD)                                        The probability that a customer will default (usually within a one-year time horizon); although the time horizon will change on 1 October 2018 in line with IFRS 9 requirements.                                                                                                                                                               
 Property revaluation                                               Represents revaluation increments and decrements of land and buildings based on Directors' valuations to reflect fair value.                                                                                                                                                                                                                   
 Regulatory capital                                                 The capital which the Group holds, determined in accordance with rules established by the PRA.                                                                                                                                                                                                                                                 
 Residential mortgage-backedsecurities (RMBS)                       Securities that represent interests in groups or pools of underlying mortgages. Investors in these securities have the right to cash received from future mortgage payments (interest and principal).                                                                                                                                          
 
 
Residential mortgage-backedsecurities (RMBS) 
 
Securities that represent interests in groups or pools of underlying mortgages. Investors in these securities have the
right to cash received from future mortgage payments (interest and principal). 
 
Additional information 
 
Glossary 
 
 Restructured loans                     A restructured loan is where the terms and conditions of a loan contract have been varied that may involve one or both of the following:- the original scheduled repayment contract has been re-written by changing the frequency and pattern of repayments with 
                                        a lengthening of the final repayment/maturity profile on a non-commercial basis (e.g. non-market extension of principal repayment period);- the Group has previously made a specific provision for the customer and written off the debt in part or converted   
                                        the debt to a changed obligation in exchange for realisable assets not previously held or a debt for equity swap.See also 'forbearance'.                                                                                                                        
 Retail lending                         Lending to individuals rather than institutions. This includes both secured and unsecured lending such as personal loans, residential and BTL mortgages, overdrafts and credit card balances.                                                                   
 Ring fencing                           A new regime of rules which require banks to change the way that they are structured by separating retail banking services from investment and international banking. This is to ensure the economy and taxpayers are protected in the event of any future      
                                        financial crises.                                                                                                                                                                                                                                               
 Risk appetite                          The level and types of risk the Group is willing to assume within the boundaries of its risk capacity to achieve its strategic objectives.                                                                                                                      
 Risk-weighted assets (RWA)             On and off balance sheet assets of the Group are allocated a risk weighting based on the amount of capital required to support the asset.                                                                                                                       
 Sale and repurchase agreement('repo')  A short-term funding agreement that allows a borrower to create a collateralised loan by selling a financial asset to a lender. As part of the agreement, the borrower commits to repurchase the security at a date in the future repaying the proceeds of the  
                                        loan. For the counterparty (buying the security and agreeing to sell in the future) it is a reverse repurchase agreement or a reverse repo.                                                                                                                     
 Scheme                                 The Group's defined benefit pension scheme, the Yorkshire and Clydesdale Bank Pension Scheme.                                                                                                                                                                   
 Scheme of arrangement                  A scheme of arrangement under Part 5.1 of the Australian Corporations Act between NAB and NAB shareholders to effect the demerger.                                                                                                                              
 Secured lending                        Lending in which the borrower pledges some asset (e.g. property) as collateral for the lending.                                                                                                                                                                 
 Securitisation                         The practice of pooling similar types of contractual debt and packaging the cash flows from the financial asset into securities that can be sold to institutional investors in debt capital markets. It provides the Group with a source of secured funding than 
                                        can achieve a reduction in funding costs by offering typically 'AAA' rated securities secured by the underlying financial asset.                                                                                                                                
 SME lending                            Lending to non-retail customers, including overdrafts, asset and lease financing, term lending, bill acceptances, foreign currency loans, international and trade finance, securitisation and specialised finance.                                              
 Sovereign exposures                    Exposures to governments, ministries, departments of governments, embassies, consulates and exposures on account of cash balances and deposits with central banks.                                                                                              
 Specific impairment provision          A specific provision relates to a specific loan, and represents the estimated shortfall between the carrying value of the asset and the estimated future cash flows, including the estimated realisable value of securities after meeting securities realisation 
                                        costs.                                                                                                                                                                                                                                                          
 Standardised approach                  In relation to credit risk, a method for calculating credit risk capital requirements using External Credit Assessment Institutions (ECAI) ratings and supervisory risk weights. In relation to operational risk, a method of calculating the operational       
                                        capital requirement by the application of a supervisory defined percentage charge to the gross income of eight specified business lines.                                                                                                                        
 Stress testing                         The term used to describe techniques where plausible events are considered as vulnerabilities to ascertain how this will impact the own funds or liquidity which a bank holds.                                                                                  
 
 
Stress testing 
 
The term used to describe techniques where plausible events are considered as vulnerabilities to ascertain how this will
impact the own funds or liquidity which a bank holds. 
 
Additional information 
 
Glossary 
 
 Structured entities          An entity created to accomplish a narrow well-defined objective (e.g. securitisation of financial assets). An SE may take the form of a corporation, trust, partnership or unincorporated entity. SEs are often created with legal arrangements that impose strict limits on the activities of the SE. May also be referred to as an SPV.                                                   
 Subordinated debt            Liabilities which rank after the claims of other creditors of the issuer in the event of insolvency or liquidation.                                                                                                                                                                                                                                                                         
 Term Funding Scheme (TFS)    Launched in 2016 by the BoE to allow banks and building societies to borrow from the BoE at rates close to base rate. This is designed to increase lending to businesses by lowering interest rates and increasing access to credit.                                                                                                                                                        
 Tier 1 capital               A measure of a bank's financial strength defined by CRD IV. It captures Common Equity Tier 1 capital plus other Tier 1 securities in issue, subject to deductions.                                                                                                                                                                                                                          
 Tier 2 capital               A component of regulatory capital, including qualifying subordinated debt, eligible collective impairment allowances and other Tier 2 securities as defined by CRD IV.                                                                                                                                                                                                                      
 Unaudited/unverified         Financial information that has not been subject to validation by the Group's external auditor.                                                                                                                                                                                                                                                                                              
 Unsecured lending            Lending in which the borrower pledges no assets as collateral for the lending (such as credit cards and current account overdrafts).                                                                                                                                                                                                                                                        
 Unutilised Covered Amount    The amount of any unutilised accounting provision in the accounts of a member of the Group for matters covered by the Capped Indemnity to the extent indemnified by NAB pursuant to the Capped Indemnity or covered by an amount of a released or reduced provision, interest or tax deduction applied or required to be applied against such provision pursuant to the Conduct Indemnity.  
 Unutilised Indemnity Amount  The amount of support available pursuant to the Capped Indemnity at any given time following the demerger of the Group from NAB.                                                                                                                                                                                                                                                            
 Value at risk (VaR)          A measure of the loss that could occur on risk positions as a result of adverse movements in market risk factors (e.g. rates, prices, volatilities) over a specified time horizon and to a given level of confidence.                                                                                                                                                                       
 Write down                   A reduction in the carrying value of an asset due to impairment or adverse fair value movements.                                                                                                                                                                                                                                                                                            
 
 
Write down 
 
A reduction in the carrying value of an asset due to impairment or adverse fair value movements. 
 
Additional information 
 
Abbreviations 
 
 ALCO   Assets and Liabilities Committee                
 ASX    Australian Securities Exchange                  
 AT1    Additional Tier 1                               
 BCBS   Basel Committee on Banking Supervision          
 BoE    Bank of England                                 
 bps    Basis points                                    
 BTL    Buy-to-let mortgages                            
 CAGR   Compound Annual Growth Rate                     
 CCB    Capital Conservation Buffer                     
 CCyB   Countercyclical Capital Buffer                  
 CET1   Common Equity Tier 1 Capital                    
 CIR    Cost to income ratio                            
 CMA    Competition and Markets Authority               
 CPI    Consumer Prices Index                           
 CRD    Capital Requirements Directive                  
 CRR    Capital Requirements Regulation                 
 DB     Defined benefit                                 
 DPD    Days past due                                   
 DTR    Disclosure and Transparency Rules               
 EAD    Exposure at Default                             
 EaR    Earnings at risk                                
 eCRS   electronic Customer Rating System               
 EPS    Earnings per share                              
 FCA    Financial Conduct Authority.                    
 FPC    Financial Policy Committee                      
 FRC    Financial Reporting Council                     
 FSCS   Financial Services Compensation Scheme          
 FTE    Full time equivalent                            
 GHG    Greenhouse Gases                                
 HMRC   Her Majesty's Revenue and Customs               
 IAS    International Accounting Standards              
 IASB   International Accounting Standards Board        
 ICAAP  Internal Capital Adequacy Assessment Process    
 IFRS   International Financial Reporting Standards     
 ILAAP  Internal Liquidity Adequacy Assessment Process  
 IPO    Initial Public Offering                         
 IRB    Internal ratings-based                          
 IRHP   Interest rate hedging products                  
 IRRBB  Interest rate risk in the banking book          
 
 
Additional information 
 
Abbreviations 
 
 ISDA   International Swaps and Derivatives Association             
 LCR    Liquidity coverage ratio                                    
 LDR    Loan to deposit ratio                                       
 LGD    Loss Given Default                                          
 LIBOR  London Interbank Offered Rate.                              
 LSE    London Stock Exchange                                       
 LTIP   Long term incentive plan                                    
 LTV    Loan to value                                               
 MREL   Minimum Requirement for Own Funds and Eligible Liabilities  
 MRT    Material Risk Takers                                        
 NAB    National Australia Bank                                     
 NIM    Net interest margin                                         
 NPS    Net promotor score                                          
 NSFR   Net stable funding ratio                                    
 OLAR   Overall liquidity adequacy rule                             
 PBT    Profit before tax                                           
 PCA    Personal current accounts                                   
 PD     Probability of Default                                      
 PPI    Payment protection insurance                                
 PRA    Prudential Regulation Authority                             
 RAS    Risk Appetite Statement                                     
 RMBS   Residential mortgage-backed securities                      
 RMF    Risk Management Framework                                   
 RoTE   Return on Tangible Equity                                   
 RPI    Retail Price Index                                          
 RWA    Risk weighted assets                                        
 SME    Small or medium sized enterprises                           
 SRB    Systemic Risk Buffer                                        
 TCC    Transactional Credit Committee                              
 TFS    Term Funding Scheme                                         
 TNAV   Tangible net asset value                                    
 TSA    Transitional Services Agreements                            
 VaR    Value at risk                                               
 
 
Additional information 
 
Forward-looking statements 
 
The information in this document may include forward-looking statements, which are based on assumptions, expectations,
valuations, targets, estimates, forecasts and projections about future events. These can be identified by the use of words
such as 'expects', 'aims', 'targets', 'seeks', 'anticipates', 'plans', 'intends', 'prospects' 'outlooks', 'projects',
'believes', 'estimates', 'potential', 'possible', and similar words or phrases. These forward-looking statements, as well
as those included in any other material discussed at any presentation, are subject to risks, uncertainties and assumptions
about the Group and its securities, investments and the environment in which it operates, including, among other things,
the development of its business and strategy, trends in its operating industry, changes to customer behaviours and
covenant, macroeconomic and/or geopolitical factors, changes to its board and/ or employee composition, exposures to
terrorist activity, IT system failures, cyber-crime, fraud and pension scheme liabilities, changes to law and/or the
policies and practices of the BoE, the FCA and/or other regulatory bodies, inflation, deflation, interest rates, exchange
rates, changes in the liquidity, capital, funding and/ or asset position and/or credit ratings of the Group, the
repercussions of the UK's referendum vote to leave the European Union, and future capital expenditures and acquisitions. 
 
In light of these risks, uncertainties and assumptions, the events in the forward-looking statements may not occur.
Forward-looking statements involve inherent risks and uncertainties. Other events not taken into account may occur and may
significantly affect the analysis of the forward-looking statements. No member of the Group or their respective directors,
officers, employees, agents, advisers or affiliates gives any assurance that any such projections or estimates will be
realised or that actual returns or other results will not be materially lower than those set out in this document and/or
discussed at any presentation. All forward-looking statements should be viewed as hypothetical. No representation or
warranty is made that any forward-looking statement will come to pass. No member of the Group or their respective
directors, officers, employees, agents, advisers or affiliates undertakes any obligation to update or revise any such
forward-looking statement following the publication of this document nor accepts any responsibility, liability or duty of
care whatsoever for (whether in contract, tort or otherwise) or makes any representation or warranty, express or implied,
as to the truth, fullness, fairness, merchantability, accuracy, sufficiency or completeness of, the information in this
document. 
 
The information, statements and opinions contained in this document do not constitute a public offer under any applicable
legislation or an offer to sell or solicitation of any offer to buy any securities or financial instruments or any advice
or recommendation with respect to such securities or other financial instruments. 
 
This information is provided by RNS
The company news service from the London Stock Exchange

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