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REG - Hostelworld Grp PLC - Preliminary results for the year ended 31 Dec 2024

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RNS Number : 3619B  Hostelworld Group PLC  20 March 2025

LEI:213800OC94PF2D675H41

 

Hostelworld Group plc ("Hostelworld" or the "Group" or the "Company")

Preliminary results for the year ended 31 December 2024

Adjusted EBITDA delivery in line with consensus and return to net cash

20 March 2025: Hostelworld, a leading global OTA focused on the hostel market,
is pleased to announce its preliminary results for the year ended 31 December
2024.

Significant developments

·      Growth in social membership and engagement: +2m social members at
FY, with message volume growth significantly outpacing booking growth in H2

·      80% of bookings made by social members (+13% pts), fuelling App
booking growth of +16% YoY

·      Market coverage growth to 77% (+3% pts), driven by platform,
resourcing and acquisition process improvements

·      Over 2,100 hostels obtained a "Staircase to Sustainability"
certification, with another 500 in the pipeline

·      Detailed growth strategy and capital allocation update will be
provided at a Capital Markets Day on 29 April 2025

Financial highlights

·      Full year net bookings totalled 6.9m, an increase of 6% year on
year (2023: 6.5m), record performances in Asia and Central America

·      Net revenue for the period was €92.0m, a decrease of 1% year on
year (2023: €93.3m)

·      Net ABV of €13.21, a decrease of 8% year on year (2023:
€14.36), driven by shift in consumer demand towards lower cost destinations

·      Direct marketing as a percentage of revenue(1) amounted to 46%
(2023: 50%), 7% increase in net margin to €46.6m (2023: €43.7m)

·      Operating costs(2) of €24.8m, a decrease of €0.5m year on year,
stable as a % of revenue(1), 27% (2023: 27%).

·      Adjusted EBITDA of €21.8m, an increase of 19% year on year (2023:
€18.4m)

·      Profit after tax of €9.1m, an increase of 78% year on year (2023:
€5.1m)

·      Adjusted EPS 13.97 cent, an increase of 41% year on year (2023:
9.91 cent)

·    Return to a net cash position, all bank debt repaid in full, two years
ahead of schedule

Balance sheet and cash flow

·      Total cash as at 31 December 2024 of €8.2m (2023: €7.5m) and
net cash of €2.0m (2023: €12.3m net debt)

·      Adjusted free cashflow of €14.4m (2023: €13.9m), 66% cash
conversion (2023: 75% cash conversion)

(1) Gross revenue less cancellations

(2) Operating costs exclude paid marketing costs and credit card fees, and
below Adjusted EBITDA items relating to exceptional items, depreciation,
amortisation and share option charges

 

Gary Morrison, Chief Executive Officer, commented:

"In a year marked by lower-than-expected revenue growth, driven by our
customers' preference for lower-cost destinations, our social strategy
continued to reduce marketing expenses, driving a net margin growth of 7%
year-over-year. Combined with disciplined cost control, this resulted in a 19%
increase in adjusted EBITDA to €21.8 million. The increase in adjusted
EBITDA, coupled with robust cash conversion, enabled early debt repayment and
return to a net cash position in the third quarter.

We achieved 6% net booking growth, primarily driven by UK and European
travellers opting for lower-cost destinations in Asia. This growth was
partially offset by weaker demand for higher-cost European destinations.
Consequently, the average net booking value decreased by 8% year-on-year,
impacting revenue growth. Pleasingly, booking values returned to growth in the
last quarter of 2024, with encouraging trends continuing into the first
quarter of 2025 supported by bed price inflation in Asia. I am also proud to
report that we continue to advance our ESG agenda by taking responsibility for
our carbon emissions and making a climate investment to offset their impact,
for which we received a 'Taking Climate Action' silver label from South Pole.
We are also collaborating with our hostel partners to highlight the inherent
sustainability of hostel accommodation.

Outlook

"Looking ahead, we are confident that our distinctive social strategy will
continue to be a key differentiator in the online travel market. We will
continue to invest in our technology and expand our social features to enhance
the customer experience and drive future growth. A detailed growth strategy
and capital allocation update will be provided on the 29 April at our Capital
Markets Day."

 

Analyst Presentation

A presentation will be made to analysts today at 9.00am, a copy of which will
be available on our Group website: http://www.hostelworldgroup.com. If you
would like to dial into the presentation, please contact Sodali on the contact
details provided below, or join directly via webcast link provided below.

Webcast Link

https://brrmedia.news/HSW_PR24 (https://brrmedia.news/HSW_PR24)

For further information please contact:

 

 Hostelworld Group plc                        Corporate@hostelworld.com (mailto:Corporate@hostelworld.com)
 Gary Morrison, Chief Executive Officer

 Caroline Sherry, Chief Financial Officer

 David Brady, Head of Commercial Finance

 Sodali & Co                                  hostelworld@sodali.com (mailto:hostelworld@sodali.com)
 Eavan Gannon                                  +44 (0) 20 7250 1446

 

About Hostelworld

Hostelworld Group PLC is a ground-breaking social network powered Online
Travel Agent ("OTA") focused on the hostelling category, with a clear mission
to help travellers find people to hang out with. Our mission statement is
founded on the insight that most travellers go hostelling to meet other
people, which we facilitate through a series of social features on our
platform that connect our travellers in hostels and cities based on their
booking data. The strategy has been extraordinarily successful, generating
significant word of mouth recommendations from our customers and strong
endorsements from our hostel partners.

Founded in 1999 and headquartered in Ireland, Hostelworld is a well-known
trusted brand with almost 230 employees, hostel partners in over 180
countries, and a long-standing commitment to building a better world. To that
end, our focus over the last few years has been on improving the
sustainability of the hostelling industry. In particular, over the last two
years we have commissioned independent research to validate the category's
sustainability credentials, and recently introduced a hostel specific
sustainability framework which encourages our hostel partners to move to even
more sustainable operations and also provides the data points for our
customers to make more informed decisions about where they stay. In addition,
our customers are now able to offset their trip's carbon emissions should they
wish to do so, and we have maintained our 'Taking Climate Action' label
awarded by South Pole.

Disclaimer

This announcement contains forward‐looking statements. These statements
relate to the future prospects, developments and business strategies of
Hostelworld. Forward‐looking statements are identified by the use of such
terms as "believe", "could", "envisage", "estimate", "potential", "intend",
"may", "plan", "will" or variations or similar expressions, or the negative
thereof. Any forward‐looking statements contained in this announcement are
based on current expectations and are subject to risks and uncertainties that
could cause actual results to differ materially from those expressed or
implied by those statements. If one or more of these risks or uncertainties
materialize, or if underlying assumptions prove incorrect, Hostelworld's
actual results may vary materially from those expected, estimated or
projected. Any forward‐looking statements speak only as at the date of this
announcement. Except as required by law, Hostelworld undertakes no obligation
to publicly release any update or revisions to any forward‐looking
statements contained in this announcement to reflect any change in events,
conditions or circumstances on which any such statements are based after the
time they are made.

 

Chairman's Statement: Ulrik Bengtsson

"This year saw even more customers engage with our innovative social network,
with a record two million social members and 80% of all 2024 bookings made by
social members. To truly understand the impact, I engaged directly with our
platform's community, witnessing first-hand how our social strategy drives
connection. As we move forward, the Board is confident that our unique social
strategy will continue to be a central driver of our growth."

I was privileged to join the Hostelworld Board as a Non-Executive Director,
Chair Designate and member of the Nomination Committee and Remuneration
Committee on 02 May 2024, and to subsequently succeed Michael Cawley as
Chairman of the Board and Chair of the Nomination Committee on 10 October
2024. On behalf of the Board, I wish to pay tribute to Michael for his
commitment and dedication to the success of the Group throughout his years of
service.

Overview

I must admit that prior to joining Hostelworld, I had never stayed at a
hostel. This summer, I embarked on a research trip to deepen my experience of
hostelling, travelling by car from the UK to Sweden and staying exclusively in
hostels. It was a valuable and insightful experience. I witnessed first-hand
the power of our app's social features to forge genuine connections among
travellers. In every hostel, I saw and experienced the unique sense of
community and togetherness that hostelling cultivates. These observations
validated the strategic importance of our social features - features which
truly connect travellers to enrich travel experiences in a way no other app
does. The insights gained this summer have reinforced my belief that these
social features, with a strong roadmap of innovative enhancements provide a
solid foundation that is the bedrock for future growth. Our social strategy
will evolve but remains core to our long-term success. Consequently, the Board
remains confident in the strength of our business model and the enduring
appeal of the hostelling experience for our customers.

Enhancing Social Connectivity and Engagement

Our social strategy, launched in 2022, has proven to be a key differentiator
for Hostelworld, driving customer engagement and contributing to a lower cost
of customer acquisition and increased customer lifetime value. During 2024 we
remained focused on expanding our active customer base and enhancing
engagement with our customers through our social network, developing and
launching product features which improved their travel experiences. We
continued to enrich the social core of our platform by expanding profile
information to enable customers to create more personalised experiences and
introducing a hangout status and enhanced chat functionality to improve
interaction quality and quantity. Building on this momentum, we continue to
augment and refine our platform's social features to offer more
personalisation and opportunities for genuine community and connection.

As we look to the future, we are fully committed to growing the company. Our
strategy is focused on connecting travellers, driving sustainable growth, and
creating long-term value for our shareholders. Within this framework, the
Board is confident there are many avenues for growth available to us;
expanding our social features, monetising our traffic and expanding our
inventory to meet our customer needs. We will provide a detailed update on our
strategy as part of our Capital Markets Day being held on 29 April 2025.

Our People

Since joining the Board, I have had the opportunity to engage with the
executive team on multiple occasions throughout the year and I am extremely
impressed with the quality and dedication that I saw. Central to Hostelworld's
continued success is the unwavering dedication, hard work, and commitment of
our people. We are fortunate to attract and retain talented and committed
employees from a diversity of backgrounds in all areas of the business.

In 2024, Hostelworld celebrated its 25(th) anniversary and this milestone
occasion was marked by bringing the Company together in Dublin to celebrate 25
years of connecting travellers and launch a new Culture Code that supports the
vibrant culture at Hostelworld. The Culture Code, developed collaboratively
across the organisation, was created to define, and reflect the shared beliefs
and values of the Hostelworld team that promotes equality and dignity at work
and ensures everyone feels they belong.

Cash Generation and Capital Allocation

Our principal objective is to deliver growth and long-term sustainable value
for our shareholders while maintaining a strong balance sheet. The cash
generative nature of the business allowed for the repayment, in June 2024, of
the remaining bank borrowings, in full and two-years ahead of schedule. At the
end of 2024, the business had returned to a net cash position of €2.0m
(2023: net debt €12.3m). We continue to hold an interest-free warehoused
debt facility with the Irish Revenue Commissioners with whom we have agreed a
repayment plan. We made an initial instalment in May 2024 of 15% of the
outstanding facility and will make monthly payments of the remaining balance
over a three-year period until April 2027.

We are now focused on ensuring our capital is efficiently spent to grow the
company. Having said that the Board is aware of the importance of also
returning capital to shareholders and assessing capital allocation was again a
key issue considered by the Board during the second half of 2024. Following
detailed consideration of the issue, which involved assessing the differing
views of shareholders whom I met following my appointment as Chairman in
October 2024, the Board decided that the payment of dividends would not
currently be in the best interests of the business. Accordingly, the Company
will not be paying a dividend in respect to the 2024 financial year. A
thorough overview of capital allocation plans will be provided at our Capital
Markets Day on 29 April 2025.

Sustainability

While our strategy obviously includes running a profitable growing business
that our people enjoy working for, within that we recognise and prioritise the
importance of minimising our environmental impact and promoting responsible
travel.

Accompanying targets previously set for Scope 1 and 2 emissions that we
control, in 2024 we went further, by setting a target to reduce our Scope 3
emissions arising through our value chain. We were awarded the 'Taking Climate
Action' silver label by South Pole, a leading climate solutions partner, for
the fourth consecutive year in recognition of our commitment to reducing and
controlling our emissions.

Our bespoke 'Staircase to Sustainability' framework, which helps hostels
assess and communicate their sustainability credentials to customers in a
transparent way, has grown significantly in its first year with over 2,100
properties obtaining the GSTC accreditation. These accredited hostels have
seen an increase in customer demand, with customers preferring to choose the
more sustainable accommodation option. We also marketed and published a new
series of hostel sustainability content stories in 2024 to highlight some of
the incredible work being completed by our hostel partners in this vital area.
We made sustainability a central theme at our annual 'HOSCARs' awards event
for hostel partners, celebrating the best-in-class hostels who had made
significant progress on their sustainability journeys.

Board Changes

Paul Duffy joined the Board as Non-Executive Director and member of the Audit
Committee, Nomination Committee and member and Chair of the Remuneration
Committee on 02 May 2024. Paul is an experienced Chief Executive Officer with
extensive knowledge of the consumer industry and brings significant strategic
and brand experience, having served previously as Chairman and CEO of Pernod
Ricard North America. Paul is currently a Non-Executive Director and Audit
Committee Chair, Remuneration Committee member and Development Committee
member of Glanbia, plc. Carl G. Shepherd (Senior Independent Director) stepped
down as Chair of the Remuneration Committee on the same date and continues as
a member of the Remuneration Committee. I look forward to Paul making a
significant contribution to the Board in the years ahead.

Conclusion

While the Board is proud of our achievements, we remain focused on the future,
convinced of the important role played by Hostelworld in the online travel
industry and the Group's ability to grow and develop the business for the
benefit of all our stakeholders. The business is well positioned with an
innovative product offering that resonates with our customers and a business
model underpinned by cost discipline and operational excellence. On behalf of
the Board, I would like to extend my sincere thanks to Gary and the Executive
Management team for their leadership and the wider organisation for their
contribution to the ongoing success of the Group. I also want to thank our
customers, suppliers and other stakeholders for their continued confidence and
partnership.

Ulrik Bengtsson

Chairman

19 March 2025

Chief Executive Officer's Review: Gary Morrison

"In a year marked by lower-than-expected revenue growth, driven by our
customers' preference for lower-cost destinations, our social strategy
continued to reduce marketing expenses driving net margin growth of 7%
year-over-year. Combined with disciplined cost control, this resulted in a 19%
increase in adjusted EBITDA to €21.8 million. The increase in adjusted
EBITDA, coupled with robust cash conversion, enabled early debt repayment in
June 2024 and return to a net cash position in the third quarter. Overall, I
remain confident that our unique social strategy within the online travel
industry will continue to provide a solid platform for future growth. A
detailed growth strategy and capital allocation update will be provided on 29
April."

We achieved 6% net booking growth, primarily driven by UK and European
travellers opting for lower-cost destinations in Asia. This was particularly
evident in the first half of the year, with a 43% year-on-year increase, and
31% overall. However, weaker demand for higher-cost European destinations
partially offset this. Consequently, the average net booking value decreased
by 8% year-on-year, impacting revenue growth. As the year ended, booking
values returned to growth, primarily driven by increased bed prices in Asia.

Our app-based social strategy continued to drive growth in bookings from
Social Members (80% in FY 2024 compared to 67% in FY 2023). App bookings
increased by 16% year-on-year, contributing to a 7% rise in net margin.
Coupled with strict cost control, this resulted in €21.8 million in adjusted
EBITDA, a 19% year-on-year increase. Overall, these results and our strong
cash conversion allowed us to repay our three-year debt facility two years
ahead of schedule and return to a net cash position in Q3 2024.

Finally, we continue to advance our ESG agenda by taking responsibility for
our carbon emissions, for which we received a "Taking Climate Action" silver
label from South Pole. We are also collaborating with our hostel partners to
highlight the inherent sustainability of hostel accommodation.

Executing our Growth Strategy

Throughout 2024, we continued to implement our highly distinctive social
network growth strategy, in line with our company mission to 'help travellers
find people to hang out with'.

Our innovative social network uses customer booking data to create chat rooms
and private messaging channels, accessible through our iOS and Android apps,
connecting customers with overlapping stay dates in hostels and cities. These
chat rooms are divided into two types: hostel-based and city-based.
Hostel-based chat rooms connect customers staying in the same hostel on the
same dates, while city-based chat rooms connect customers staying in any
hostel within the same city on the same dates. City-based chatrooms are
further organised by themes, such as drinks and dancing, walking tours and
food, allowing customers to easily find other travellers with similar
interests visiting the same city at the same time. The chat rooms and private
messaging channels are available to customers who opt into the social platform
14 days before check-in and close three days after check-out.

Since launching our social network in Q2 2022, we have seen continued growth
in both membership and engagement. In Q4 2024 we passed the two million social
member milestone, with 80% of all bookings in 2024 made by social members, up
from 67% in 2023. This membership growth has been matched by even stronger
growth in engagement, with message volume significantly outpacing booking
growth among social members. These members are also highly valuable, making
approximately twice as many bookings and being three times more likely to use
the app within the first 91 days of joining compared to non-members. This
social strategy has not only driven growth in net bookings since its launch
but has also fuelled a 16% year-on-year increase in app bookings compared to
the global average of 6% in 2024. This shift towards app usage has reduced
marketing expenses as a percentage of generated revenue, from 50% in 2023 to
46% in 2024.

In Q3 2024, we streamlined the social member onboarding process, making it
easier for new members to complete their profiles. We also expanded profile
options to include travel interests, lifestyle preferences and personal
pronouns. We also launched our first recommendation engine, which orders
profiles in a homepage carousel based on users' past engagement on the
platform. Since its launch, we have seen a twofold increase in direct messages
sent to users featured in the carousel in Q4 2024 compared to the same period
in 2023, along with a similar rise in response rates. We plan to use these
interactions and profile data to refine the recommendation engine's
performance in 2025.

Finally, we enhanced the chat rooms with search and filtering tools for
message content and streamlined the reply function. These changes have
significantly improved response rates to open chat room messages in 2024, with
replies to initial messages increasing by 1.5 times from the second to the
fourth quarter.

Overall, our social network continues to significantly enhance the hostelling
experience for our customers by helping them find people to hang out with.
Looking back at 2024, we have seen a notable increase in our customers sharing
stories on social media about how Hostelworld has helped them forge new
friendships. These stories range from people joining potlucks with fellow
travellers in Vietnam and finding companions for pub crawls and gondola rides,
to solo concert-goers bonding over their shared love for Adele. Providing a
platform where people can meet new friends, even far from home, and
facilitating lasting connections is an incredibly rewarding part of our work.
We are proud to continue enabling these experiences every day.

Expanding our Inventory Coverage

Alongside our ongoing work on our social platform, we have continued to hire
more staff in our regional offices to strengthen local acquisition efforts. We
also streamlined the sign-up and onboarding processes for new hostels,
broadened the range of channel managers we support, and improved the Linkups
platform. These improvements have led to a 16% increase in new hostels
entering our acquisition pipeline and a 31% reduction in the time required to
onboard them. Collectively, these initiatives increased our market coverage
from 74% in 2023 to 77% in 2024.

The Linkups platform is a unique product for the hostel category, enabling
hostels to promote their events and activities to all Hostelworld customers on
our social platform who have matching stay dates in the same location.
Throughout 2024, we focused on simplifying the platform's content loading and
management functionality, adding features such as custom images, enhanced
location functionality, and automatic extension of recurring events. Over
40,000 individual events were uploaded during the year, resulting in 80% of
Hostelworld customers being able to see at least one Linkup during their trip.
User participation with the Linkups platform increased by 50% compared to the
previous year.

Investing in our Platform

Over the past year, we have continued to migrate our core services to a
flexible microservices-based architecture with application-level on-demand
scaling, and integrated off-the-shelf services from our cloud service provider
into our platform. These services include state-of-the-art artificial
intelligence and machine learning optimisation engines, which now power some
of our key services.

We expect this core services upgrade programme to be completed in H1 2025,
providing a strong foundation for modernising other legacy areas of our
platform as we deliver new features aligned with our growth strategy. Overall,
this multi-year effort has delivered significant benefits, including improved
monitoring, faster service speeds, reduced error rates and faster development
velocity.

Leveraging our cloud-native architecture has allowed us to make good progress
towards our goal of transitioning our infrastructure from periodic manual
configurations to infrastructure as code. This helps eliminate single points
of failure and dramatically improves the scalability and resilience of our
systems, while also reducing our hosting costs.

Progressing our ESG Agenda

The importance of sustainability across the travel industry has continued to
grow in recent years. Within the hostel sector, the majority of young
travellers say that a hostel's sustainability credentials influence their
accommodation choices, and they actively select hostels over other options
because of their positive sustainability practices.

Our hostel partners are also investing in more sustainable operations and
looking for simple sustainability management systems that align with travel
industry standards, enabling them to showcase their efforts. More broadly,
across the travel sector and other industries, there are increasing demands
for companies like Hostelworld to take further action to address climate
change risks and provide detailed disclosures about their work.

During 2024, we continued our collaboration with Bureau Veritas, updating the
calculation of scope 1 and 2 emissions for a representative group of hostels
(a 24% year-on-year increase) and comparing these with publicly available
emission data from major hotel chains. The second edition of this report,
published in February 2024, confirmed that hostelling produces significantly
fewer (-82%) scope 1 and scope 2 emissions (tCO2e) per bed night compared to a
one-night stay in a typical hotel. Furthermore, the analysis showed that the
sustainability gap between hostels and hotels has widened, with hostels
reporting a year-on-year reduction in average emissions, while hotel emissions
increased.

Our work in 2024 also focused on increasing the use of our bespoke 'Staircase
to Sustainability' platform within the hostelling category, which launched in
Q1 2024. As previously reported, we invested in developing this platform
throughout 2023 with three objectives: aligning the platform's data to GSTC
standards to ensure robust, traceable, and comparable sustainability
classifications; making the platform accessible to smaller hostel owners, who
often find existing systems too costly or time-consuming; and enabling hostel
partners to showcase their sustainability credentials to our customers and
encourage further progress. This framework includes a data collection process
within our existing hostel extranet portal, a system to determine each
hostel's sustainability classification, and a "badge" to display this
classification on our website and mobile apps. Since its launch, we have seen
strong uptake by our hostel partners, with over 2,100 hostels completing the
assessment and receiving a classification, and another 500 in the pipeline.
We've also started to see increased engagement from customers with hostels who
have published their sustainability credentials on our platform. We are proud
to champion sustainability in the hostel industry and excited to see the
impact of this framework.

For the past four years, we have focused on reducing our own scope 1 and scope
2 carbon emissions, setting reduction targets in line with the Corporate Net
Zero Standard framework published by the Science Based Targets initiative,
founded by the UN. In 2024, we expanded this work to include scope 3
emissions, with a target to reduce these by 90% by 2040. More details of these
programmes are contained within the Sustainability Report. Finally, I am
pleased to report that South Pole awarded Hostelworld silver status in 2024
for "Taking Climate Action" in recognition of our commitment to calculating
our carbon footprint, reducing our emissions, and contributing to climate
action projects to offset unavoidable emissions.

Investing in our Employees, Hostel Partners and Communities

This year, we proudly celebrated a major milestone: Hostelworld's 25th
anniversary. In September, we marked the occasion by recognising the
invaluable contributions of all our employees, with special recognition for
those with longer tenures. This was a great opportunity to reflect on the
strength of a culture that continues to drive our success. Across the globe,
our teams have built a workplace defined by inclusivity, collaboration, and
shared purpose. We were thrilled to see this commitment acknowledged
externally with the Special Recognition Award at the Irish Diversity in Tech
Awards. A highlight of the year was the introduction of our Culture Code,
which captures the essence of what makes us "us". This framework outlines our
shared mission, values, and behaviours, focusing on growth, collaboration,
adaptability, and inclusivity. It helps ensure we continue to nurture our
vibrant culture as our people managers recruit outstanding talent, and it
enhances the onboarding experience for new team members, particularly in our
hybrid working model.

In addition, we have expanded our B2B marketing programmes with
Hostelworld-hosted conferences in Chiang Mai in April, Copenhagen in
September, and Mexico City in November. These flagship events provide us with
opportunities to promote our strategy, share industry trends, and gather
feedback, and also to engage with local governments on the importance of the
hostelling sector to local tourism growth. Alongside these conferences, we
have presented at and hosted numerous events around the world over the past
year, and delivered multiple webinars in all major languages and regions.
Furthermore, we continue to expand our global markets team to meet our valued
hostel partners in person and provide detailed guidance on how to use the
breadth of our platform to maximise their business growth. Finally, we are
pleased to see continued company-wide engagement in our efforts to build a
better world. Employees continue to actively participate in volunteering,
making a difference in their local communities through both team and
individual activities. This year, we expanded our focus to better support
neurodiverse candidates and employees by partnering with expert organisations.
These partnerships provide tailored resources and programmes to empower
individuals and celebrate diverse talents, fostering a better understanding of
diverse needs. Combined with our ongoing charity partnerships and financial
support initiatives, these efforts demonstrate our employees' passion for
making a meaningful difference.

Summary

In summary, 2024 presented challenges with lower-than-expected revenue growth
due to a shift towards lower-cost destinations. However, our unique social
strategy proved resilient, driving an increase in Social Member bookings and
app usage, ultimately resulting in net margin growth of 7% year-over-year and
adjusted EBITDA growth of 19% year-over-year. We successfully navigated these
challenges, achieving net booking growth, early debt repayment, and a return
to a net cash position. We also continued to advance our ESG agenda, receiving
recognition for our commitment to reducing our carbon footprint and promoting
sustainable travel options. Looking ahead, we are confident that our
distinctive social strategy will continue to be a key differentiator in the
online travel market. We will continue to invest in our technology and expand
our social features to enhance the customer experience and drive future
growth. Finally, I would like to thank our employees for their dedication and
commitment throughout the year, and our shareholders for their ongoing support
as we execute our growth strategy.

 

Gary Morrison

Chief Executive Officer

19 March 2025

Chief Financial Officer's Review: Caroline Sherry

"Hostelworld's strategic focus on social features continues to distinguish us
within the online travel sector. We achieved record booking volumes in key
growth markets, while simultaneously demonstrating rigorous cost management
and reducing marketing expenditure, culminating in a 19% increase in Adjusted
EBITDA year on year. The accelerated repayment of the Group's debt with AIB,
completed two years ahead of schedule and our return to a strong net cash
position during 2024, provides a solid financial foundation, empowering us to
pursue our next phase of strategic growth and deliver sustained value to our
shareholders."

Financial Highlights

                                        2024      2023                                                             2024        2023                                 2024      2023
 Net Bookings                           6.9m      6.5m      Generated Revenue(1)                                   €91.5m      €93.7m      Net Revenue              €92.0m    €93.3m
 Net Average Booking Value ("ABV") (1)  €13.21    €14.36    Direct Marketing Costs as a % of Generated Revenue(1)  46%         50%         Administration Expenses  €71.8m    €76.6m
 Profit for the Year                    €9.1m     €5.1m     Basic EPS                                              7.28 cent   4.21 cent
 Adjusted EBITDA(1)                     €21.8m    €18.4m    Adjusted EBITDA Margin(1)                              24%         20%
 Adjusted Profit after Tax(1)           €17.4m    €12.0m    Adjusted EPS(1)                                        13.97 cent  9.91 cent
 Cash                                   €8.2m     €7.5m     Net Cash/(Debt) (1)                                    €2.0m       (€12.3m)    Cash Conversion(1)       66%       75%

(1)The Group uses Alternative Performance Measures ("APMs") which are non-IFRS
measures to monitor the performance of its operations and of the Group as a
whole. These APMs along with their definitions and rationale are provided in
the Appendix 1.

Revenue

Net bookings of 6.9m, grew year on year by 6% (2023: 6.5m) with this growth
driven primarily by growth in bookings from UK and European travellers to
lower cost destinations. Both Asia and Central America recorded record booking
volumes. This change in customer trends was the primary driver of an 8%
decrease in net ABVs, with net ABV reducing to €13.21 (2023: €14.36).

Generated revenue, which comprises of gross revenue less cancellations,
declined 2% year on year to €91.5m, (2023: €93.7m) because of lower ABV.
Net revenue, after considering adjustments for deferred revenue, ancillary
revenue streams (featured listings), vouchers, refunds and other accounting
adjustments, declined 1% year on year to €92.0m (2023: €93.3m). Within
these adjustments, the most notable is featured listings advertising revenue,
revenue generated from hostels advertising on our platform, which grew to
€2.0m (2023: €1.2m).

Costs and Profitability

Administrative expenses totalled €71.8m (2023: €76.6m), a decrease of
€4.8m year-on-year. The Group's direct marketing costs decreased by €4.1m
to €42.5m (2023: €46.6m). Marketing % of generated revenue amounted to
46%, a 4% reduction compared to prior year (2023: 50%). This reduction in
marketing spend was aided by Hostelworld's app-centric social strategy with
App bookings growing 16% year on year and the proportion of bookings made by
Social Members increasing to 80% (2023: 67%). This has further contributed to
a 7% increase in net margin to €46.6m (2023: €43.7m).

Wage and salaries reduced €0.7m, year on year, to €19.0m (2023: €19.7m),
with the combined impact of wage inflation and modest headcount increase
(2024: 227, 2023: 223), offset by lower discretionary compensation.

With a continued focus on cost management, other operating costs' key
components remained largely in line year on year, most notably credit card
fees of €2.9m (2023: €3.0m) and platform operating costs of €3.2m (2023:
€3.2m), despite the increase in booking volumes. The Group incurred a
foreign exchange loss of €0.1m (2023: €0.2m). Current year loss arose with
the strengthening of the US dollar against the Euro in the second half of the
year.

Profitability metrics increased year on year with an adjusted EBITDA of
€21.8m (2023: €18.4m) in line with our market guidance and represented
growth of €3.4m, +19% compared to prior year. Operating profit amounted to
€11.3m, +126% compared to PY, 2023: €5.0m.

Exceptional Items

Exceptional items warrant separate disclosure due to their nature or
materiality. The Group incurred no exceptional items in 2024. Prior period
exceptional items relate to costs incurred on refinancing of a legacy COVID-19
debt facility with HPS totalling €3.6m, broken down as €0.7m of early
repayment penalty interest, €0.1m of transaction costs relating to exiting
the old facility and €2.8m accelerated interest costs which relate to
transaction costs capitalised on drawdown of HPS facility in February 2021,
which were expected to be amortised over a five-year period to 2026, but
unwound in full on refinancing.

Impairment of Associate

In 2019 the Group made an investment in an associate called Goki Pty Limited
("Goki"), a start-up focused on the sale and supply of locks to hostels and
other accommodation providers. Goki's sales pipeline was heavily impacted by
COVID-19 and it operates in a market that has experienced a sharp increase in
competitors in recent times. The Group recognised an impairment of €1.2m as
at 31 December 2024, reducing carrying value of its investment in Goki to nil,
based on a deteriorating performance and 2025 projections.

Other Income

An amount of €1.3m has been recognised in other income relating to a
revision in the probability of payment and subsequent unwind of a balance
sheet provision for amounts owed to customers from bookings cancelled due to
COVID-19 related travel restrictions. The Group determined that the
possibility of an outflow of economic benefit is remote despite attempts to
settle payment.

Share-Based Payment

The Group incurred a total share-based payment expense of €1.8m (2023:
€1.7m) arising on the issuance of options in accordance with the Group's
Restricted Share Awards ("RSU") and Long-Term Incentive Plans ("LTIP"). On 29
April 2024, 1,345,870 shares were issued to satisfy long term incentive plan
awards in relation to LTIP 2021. 100% of the related performance obligations
were satisfied. On 03 May 2024 a new LTIP plan of 1,909,075 awards was struck
for executives and key members of the Hostelworld team.

Net Finance Costs

The Group incurred €0.3m of finance costs (2023: €2.5m), driven by
interest costs arising on the Group's AIB facility totalling €0.4m, offset
by a credit recognised of €0.2m relating to the release of interest on debt
warehoused no longer required. Prior period expense relates to AIB and HPS
finance interest costs with decrease in costs year on year driven by the
refinancing completed in May 2023 and repayment of AIB facility in June 2024.

Earnings per Share

Basic earnings per share for the Group amounted to 7.28 € cent (2023: 4.21
€ cent), and adjusted earnings per share amounted to 13.97 € cent per
share (2023: 9.91 € cent per share) with the return to profitability, of
both metrics, reflective of the business's strong performance.

Current and Deferred Taxation

The Group corporation tax charge for 2024 is €0.3m (2023: €0.2m) and
relates to our international operations where tax losses from our Irish
operations cannot be utilised.

The Group deferred tax charge amounted to €1.7m (2023: credit of €6.4m).
In 2023 the Group recognised an additional deferred tax asset of €6.4m
arising from prior year trading losses and interest relief which had no expiry
date and can be carried forward indefinitely. The asset recognised in the
prior year is being unwound to the Income Statement to align to how the tax
losses and interest relief is being utilised. Deferred tax assets are
recognised to the extent that it is probable that future taxable profits will
be available against which any unused tax losses and unused tax credits can be
utilised. The Group has no unrecognised deferred tax assets.

Net Cash and Financing

At the balance sheet date, the Group had repaid in full its AIB debt facility,
two years ahead of schedule, and had a closing net cash position of €2.0m
(2023: net debt €12.3m). The repaid facility comprised of a €10m term loan
repaid in full in June 2024 (€1.7m in 2023, €8.3m in 2024), a €7.5m
revolving credit facility repaid in full in Q1 (€5.5m in 2023, €2.0m in
2024) and an undrawn €2.5m overdraft. At the date of repayment all security
and covenant requirements held by AIB were released. The Group continues to
hold an undrawn €2.5m overdraft facility with AIB.

The AIB facility replaced a €30m debt facility drawn down in February 2021
with HPS Investment Partners, following a refinancing in May 2023.

Cash conversion reduced to 66%, (2023: 75%), driven by an increase in working
capital. 2024 closing cash balance of €8.2m (2023: €7.5m) with €6.2m
warehoused debt outstanding (2023: €9.6m).

Debt Warehoused

During COVID-19, the Group availed of the Irish Revenue Commissioners tax
warehousing scheme and warehoused €9.4m by deferring payment of all Irish
employer taxes from February 2020 to March 2022. The Group agreed a repayment
plan with the Irish Revenue Commissioners of a 15% downpayment in May 2024,
followed by regular monthly repayments thereafter over a three-year period.
Monthly payments will continue over a three-year period to April 2027. Total
amount warehoused at 31 December 2024 was €6.2m (2023: €9.6m). In February
2024 the Irish Revenue Commissioners announced that 0% interest would apply to
debt warehoused, with the reduction in rate applying to any interest amounts
accrued to date. As a result, the Group wrote-off €0.2m of an interest
charge. The Group continues to monitor and comply with the appropriate Revenue
guidelines applicable to this scheme.

Deferred Revenue

The deferred revenue provision at year end totalled €3.5m (2024: €3.9m),
of which €3.2m (2023: €3.4m) related to a provision for bookings made
under the free cancellation policy, where a customer can cancel and receive a
refund. The balance is comprised of deferred revenue for our featured listing
and Roamies products. This provision balance will unwind in 2025.

Development Labour

As a technology company Hostelworld places a focus on fostering innovation and
investing in its technology. In 2024 development labour intangible asset
additions totalled €5.5m, (2023: €4.0m), with an increase year on year
driven by the nature of work completed, wage inflation and increased external
contractors engaged to assist on delivery of product features.

Work completed in 2024 related to delivering additional features on our social
platform including 'hang outs', an evolution of Linkups, enriched profiles and
chat functionality, modernising our platforms, and revamping our hostel
activations process. Development labour includes internal development labour
of €3.7m (2023: €2.9m) relating to staff costs capitalised during the
year, and external development labour of €1.8m (2023: €1.1m) relating to
external contractors who have specialist skills.

Principal Risks and Uncertainties

 

The Board of Hostelworld Group plc holds overall responsibility for risk and
sets the Group risk appetite including determining the extent of risk that is
tolerable in pursuit of its strategic objectives. The Board, together with the
Audit Committee conduct a detailed formal half-year and full-year review of
the risk register, including emerging risks and the mitigating actions that
are in place. Emerging risks are identified from areas of uncertainty, which
may not have a significant impact on the business currently but may have the
potential to adversely affect the Group in the future. There is one emerging
risk in the current year relating to artificial intelligence. Artificial
intelligence is an emerging technology with wide-ranging impacts for cyber and
data security, competition and third-party management amongst other areas.
Although it includes significant crossover with existing risks the
pervasiveness and rapid pace of change warrants assessment on a standalone
basis. The risk associated with the Group's successful execution of strategy
is a new risk in the current year, as we have moved forward from COVID-19,
formally repaid our debt facilities, and are focused on delivering against the
ambitious targets set in our 2022 Capital Markets Day and sharing our targets
at our 2025 Capital Market Day. Financial risk has been removed as a principal
risk. We repaid our term loan facility in full during 2024 and while there
remains a certain level of foreign exchange movement risk this is not material
to the Group and no longer represents a primary risk. rThe Group's principal
risks and uncertainties which are summarised in the risk profile table below.
The Group actively manages these and all other risks through its risk
management and internal control processes.

                                       Strategic and External Risk                                                 Technological, Cyber and Data Risk                                Financial Risk                                       Operational and Regulatory Risk

                                                                           The systems we use to power our business, and the data we hold.
                                                    The processes and people we use to power the Hostelworld model.

Any external risks outside of the Group's control impacting our business.
Integrity of reporting and viability of the Group.
 Risks newly disclosed                 Execution of strategy

 Emerging risk                                                                                                     Artificial Intelligence
 Increased level of risk                                                                                           Data Security

                                                                                                                   Cyber Security
 Unchanged level of risk               Macroeconomic Conditions                                                    Platform Evolution and Innovation                                 Taxation                                             People

                                       Competition                                                                 Marketing Optimisation                                                                                                 Brand and Reputation

                                       Impact of Uncontrollable Events                                                                                                                                                                    Third-party Reliance

                                                                                                                                                                                                                                          Climate Change and Sustainability

                                                                                                                                                                                                                                          Regulation

                                                                                                                                                                                                                                          Business Continuity
 Removed due to reduced level of risk                                                                                                                                                Financial

Investor Relations

The Group has a proactive approach to investor relations. The release of our
annual and interim results, along with quarterly trading updates, provide
regular information regarding our performance and are accompanied by
presentations, webcasts and conference calls. In May 2024, an AGM was held
providing engagement channels for our shareholders to send advance questions
to the Board, with all details relating to the AGM published on the Company's
website.

We held a number of investor roadshows and attended industry conferences.
These engagements provided us an opportunity for the management team to meet
existing and/or potential investors and analysts in a concentrated set of
meetings. This direct feedback and input on the investor community's
perspective of the Company is reflected upon to ensure that our investor
relations communications remain meaningful and effective.

Dividend

The Board does not expect to pay a cash dividend, under its current policy, in
respect of the 2024 financial year. Any payment of cash dividends will be
subject to the Group's cash position, Group strategy, and subject to
compliance with Companies Act 2006 requirements regarding ensuring sufficiency
of distributable reserves at the time of paying the dividend. A detailed
growth strategy and capital allocation update will be provided on 29 April
2025 as part of our Capital Markets Day.

Caroline Sherry

Chief Financial Officer

HOSTELWORLD GROUP PLC

 

CONSOLIDATED INCOME STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2024

 

 

                                                                                         2024    2023
                                                                                         Total   Pre-exceptional  Exceptional (Note 5)  Total
                                                                              Notes      €'m     €'m              €'m                   €'m

 Revenue                                                                      3          92.0    93.3             -                     93.3
 Operating expenses                                                           4          (80.9)  (88.2)           (0.2)                 (88.4)
 Other income                                                                 6          1.3     -                -                     -
 Impairment of investment in associate                                        12         (1.2)   -                -                     -
 Share of results of associate                                                12         0.1     0.1              -                     0.1
 Operating profit                                                                        11.3    5.2              (0.2)                 5.0

 Finance income                                                                          0.1     -                -                     -
 Finance costs                                                                           (0.3)   (2.5)            (3.6)                 (6.1)
 Profit/(loss) before taxation                                                           11.1    2.7              (3.8)                 (1.1)

 Taxation (charge)/credit                                                     8          (2.0)   6.2              -                     6.2
 Profit for the year attributable to the equity owners of the parent Company             9.1     8.9              (3.8)                 5.1

 Basic earnings per share (euro cent)                                         9          7.28                                           4.21
 Diluted earnings per share (euro cent)                                       9          7.01                                           4.07

 

 

 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 DECEMBER
2024

 

 

 

                                                                  2024    2023

                                                                  €'m     €'m
 Profit for the year                                              9.1     5.1

 Items that may be reclassified subsequently to profit or loss:

 Nil                                                              -       -
                                                                  9.1     5.1

 Total comprehensive income for the year attributable

 to equity owners of the parent Company

 

 

HOSTELWORLD GROUP PLC

 

CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2024

 

 

                                                                          Notes  2024    2023

                                                                                 €'m     €'m
 Non-current assets
 Intangible assets                                                        10     63.5    66.5
 Property, plant and equipment                                                   0.5     0.8
 Deferred tax assets                                                      11     13.8    15.5
 Investment in associate                                                  12     -       1.1
 Cash and cash equivalents                                                       -       0.8
                                                                                 77.8    84.7
 Current assets
 Trade and other receivables                                                     4.5     3.3
 Corporation tax                                                                 -       0.1
 Cash and cash equivalents                                                       8.2     6.7
                                                                                 12.7    10.1
 Total assets                                                                    90.5    94.8

 Issued capital and reserves attributable to equity owners of the parent
 Share capital                                                            13     1.3     1.3
 Share premium                                                            13     14.4    14.4
 Other reserves                                                           14     3.0     2.9
 Retained earnings                                                               51.4    40.6
 Total equity attributable to equity holders of the parent Company               70.1    59.2

 Non-current liabilities
 Non-current debt
    Debt warehoused                                                       15     3.5     6.4
    Borrowings                                                            17     -       4.8
 Lease liabilities                                                               -       0.1
                                                                                 3.5     11.3
 Current liabilities                                                      15     2.7     3.2

 Current debt                                                             17     -       5.4

    Debt warehoused

    Borrowings
 Trade and other payables
    Trade payables                                                        16     4.1     3.3

    Deferred revenue                                                      16     3.5     3.9

    Accruals and other payables                                           16     6.0     7.8
 Lease liabilities                                                               0.3     0.5
 Corporation tax                                                          8      0.3     0.2
                                                                                 16.9    24.3
 Total liabilities                                                               20.4    35.6
 Total equity and liabilities                                                    90.5    94.8

Hostelworld Group plc registration number 9818705 (England and Wales)

 

HOSTELWORLD GROUP PLC

 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER
2024

 

 

 

                                                                   Share capital  Share premium  Retained earnings  Other reserves  Total

                                                            Notes  €'m            €'m            €'m                €'m             €'m
 Balance at 01 January 2023                                        1.2            14.3           30.3               6.4             52.2
 Issue of shares                                                   0.1            0.1            -                  -               0.2
 Total comprehensive income for the year                           -              -              5.1                -               5.1
 Credit to equity for equity settled share-based payments          -              -              -                  1.7             1.7
 Transfer of exercise, vesting or expiry of warrants               -              -              3.1                (3.1)           -
 Transfer of exercised and expired share-based awards                                            2.1                (2.1)           -
 Balance at 31 December 2023                                       1.3            14.4           40.6               2.9             59.2
 Issue of shares                                            13     -              -              -                  -               -
 Total comprehensive income for the year                           -              -              9.1                -               9.1
 Credit to equity for equity settled share- based payments  14     -              -              -                  1.8             1.8
 Transfer of exercised and expired share-based awards       14     -              -              1.7                (1.7)           -
 Balance at 31 December 2024                                       1.3            14.4           51.4               3.0             70.1

 

HOSTELWORLD GROUP PLC

 

CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2024

 

                                                         Notes  2024                             2023

                                                                €'m                              €'m
 Cash flows from operating activities
 Profit for the year                                            9.1     5.1
 Taxation charge/(credit)                                       2.0     (6.2)
 Profit/(loss) before tax                                       11.1    (1.1)
 Amortisation and depreciation                           4      9.1     11.8
 Share of results of associate                           12     (0.1)   (0.1)
 Impairment of investment in associate                          1.2     -
 Non-cash movements in provisions                               (1.3)   -
 Financial income                                               (0.1)   -
 Finance expense                                                0.3     2.5
 Finance expense (exceptional)                                  -       3.5
 Employee equity settled share-based payment expense            1.8     1.7
 Changes in working capital items:
 (Decrease)/increase in trade and other payables                (0.2)   2.4
 Increase in trade and other receivables                        (1.2)   -
 Cash generated from operations                                 20.6    20.7
 Interest paid (including lease interest)                       (0.3)   (3.0)
 Interest received                                              0.1     -
 Income tax paid                                                (0.1)   (0.3)
 Net cash generated from operating activities                   20.3    17.4

 Cash flows from investing activities
 Acquisition / development of intangible assets          10     (5.5)   (4.0)
 Purchases of property, plant and equipment                     (0.1)   (0.1)
 Net cash used in investing activities                          (5.6)   (4.1)

 Cash flows from financing activities
 Drawdown of borrowings                                  17     -       17.4
 Transaction costs relating to borrowings                17     -       (0.2)
 Repayment of borrowings                                 17     (10.3)  (41.2)
 Repayment of warehoused debt                            15     (3.2)   -
 Proceeds received on issue of shares                    13     -       0.1
 Repayments of obligations under lease liabilities              (0.5)   (0.9)
 Net cash used in financing activities                          (14.0)  (24.8)

 Net decrease in cash and cash equivalents                      0.7     (11.5)
 Cash and cash equivalents at the beginning of the year         7.5     19.0
 Cash and cash equivalents at the end of the year               8.2     7.5

 

HOSTELWORLD GROUP PLC

 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 DECEMBER 2024

 

 

1.    General Information

 

Hostelworld Group plc, hereinafter "the Company", is a public limited company
domiciled in Ireland, incorporated in the United Kingdom on the 09 October
2015 under the Companies Act 2006 and is registered in England and Wales. The
Company's shares are quoted on Euronext Dublin and the London Stock Exchange.
The registered office of the Company is One Chamberlain Square, Birmingham, B3
3AX, United Kingdom.

 

The financial information, comprising of the consolidated income statement,
consolidated statement of comprehensive income, consolidated statement of
financial position, consolidated statement of changes in equity, consolidated
statement of cash flows and related notes, has been taken from the
consolidated financial statements of Hostelworld Group plc for the year ended
31 December 2024. The 2024 Financial Statements were approved and authorised
for issue by the Board of Directors on 19 March 2025 and signed on its behalf
by G Morrison and C Sherry. The financial information does not constitute
statutory accounts within the meaning of sections 435(1) and (2) of the
Companies Act 2006 or contain sufficient information to comply with the
disclosure requirements of International Financial Reporting Standards
("IFRS").

 

An unqualified report on the consolidated financial statements for the year
ended 31 December 2024 has been given by the auditors, KPMG. It did not
include reference to any matters to which the auditors drew attention by way
of emphasis without qualifying their report and did not contain any statement
under section 498 (2) or (3) of the Companies Act 2006. The consolidated
financial statements will be filed with the Registrar of Companies, subject to
their approval by the Company's shareholders at the Company's Annual General
Meeting on 07 May 2025.

 

New accounting standards and amendments to existing standards implemented in
2024 did not have a material impact on the Group. The Group has changed the
presentation of its consolidated financial statements from amounts presented
in thousands (€'000) to millions (€m) effective from the financial year
ended 31 December 2024. This change reflects the Group's return to normalised
trading volumes post COVID-19 in the prior year, making the presentation in
millions more appropriate for providing clearer and more relevant financial
information to the users. The change in presentation has been applied
retrospectively for all comparative information included in these financial
statements to ensure consistency and comparability.

 

2.    Going Concern

 

Hostelworld's business activities, together with the main factors likely to
affect its future development and performance, are described in the Chief
Executive's Review. After due consideration and review, the Directors have a
reasonable expectation that the Group has adequate resources to continue in
continue in operation for the foreseeable future, a period of not less than 12
months from the date of this report. Accordingly, they continue to adopt the
going concern basis in preparing the Group financial statements.

 

3.     Revenue and Segmental Analysis

 

The Group is managed as a single business unit which provides software and
data processing services that facilitate hostel, hotel and other accommodation
worldwide, including ancillary on-line advertising revenue.

 

The Directors determine, and present operating segments based on the
information that is provided internally to the Chief Executive Officer, who is
the Company's Chief Operating Decision Maker ("CODM"). When making resource
allocation decisions, the CODM evaluates booking numbers and ABVs. The
objective in making resource allocation decisions is to maximise consolidated
financial results. The CODM assesses the performance of the business based on
the consolidated adjusted profit after tax of the Group throughout the year.
This measure excludes the effects of certain income and expense items, which
are unusual by virtue of their size and incidence, in the context of the
Group's ongoing core operations, such as the impairment of investment in
associate and other one-off items of expenditure.

 

All revenue is derived wholly from external customers and is generated from a
large number of customers, none of whom is individually significant. The
Group's major revenue-generating asset class comprises of its software and
data processing services and is directly attributable to its reportable
segment operations. In addition, as the Group is managed as a single business
unit, all other assets and liabilities have been allocated to the Group's
single reportable segment. There have been no changes to the basis of
segmentation or the measurement basis for the segment profit or loss. Revenue
split by continent is presented as follows:

                               2024   2023
                               €'m    €'m

 Europe                        51.6   56.4
 Americas                      17.0   17.3
 Asia, Africa and Oceania      23.4   19.6
 Total revenue                 92.0   93.3

 

Disaggregation of revenue is presented as follows:

                                             2024   2023
                                             €'m    €'m

 Technology and data processing fees         90.0   92.1
 Advertising revenue and ancillary services  2.0    1.2
 Total revenue                               92.0   93.3

 

Revenue is recognised at the time the reservation is made in respect of
non-refundable commission on the basis that the Group has met its performance
obligations at the time the booking is made. In respect of the free
cancellation product, which offers the traveller the opportunity to make a
booking on a free cancellation basis and to receive a refund of their deposit
in certain circumstances, such related revenue is not recognised until the
last cancellation date has passed as one party can withdraw from the contract
until such a date has passed. Deferred revenue is expected to be recognised
within twelve months of initial recognition. As at 31 December 2024, €3.2
million of revenue relating to free cancellation bookings has been deferred
(2023: €3.4 million).

 

The Group's non-current assets are largely located in Ireland and Portugal for
current year and prior year, and Australia in the prior year. These are
disaggregated below.

                                   2024   2023
                                   €'m    €'m

 Total non-current assets          77.8   84.7
 Analysed as:
 Ireland                           77.7   83.5
 Australia                         -      1.1
 Portugal                          0.1    0.1

 

 

4.     Operating Expenses Excluding Impairment

 

Profit for the year has been arrived at after charging the following operating
costs:

                                                           2024   2023
                                                Notes      €'m    €'m

 Marketing expenses - direct                               42.5   46.6
 Marketing expenses - brand                                0.8    0.7
 Staff costs                                               19.0   19.7
 Credit card and other processing fees                     2.9    3.0
 Platform operating costs                                  3.2    3.2
 External contractor costs                                 1.7    1.3
 Exceptional items                              5          -      0.2
 FX loss                                                   0.1    0.2
 Other administrative costs                                1.6    1.7
 Total administrative expenses                             71.8   76.6

 Depreciation of tangible fixed assets                     0.6    1.0
 Amortisation of intangible fixed assets                   8.5    10.8
 Total operating expenses excluding impairment             80.9   88.4

 

Other administrative costs are net of external contractor costs capitalised of
€1.2 million (2023: €0.8 million) and include rent and rates, legal and
professional and training and recruitment.

 

5.     Exceptional Items

                              2024   2023
                              €'m    €'m

 Restructuring costs          -      3.8
 Total                        -      3.8

 

Included in prior year exceptional items are operating costs of €0.2 million
and finance costs of €3.6 million. These exceptional items primarily relate
to costs incurred on refinancing of the HPS facility and included early
repayment penalty interest, transaction costs relating to exiting the old
facility and accelerated interest costs.

 

6.     Staff Costs

 

The average monthly number of people employed (including Executive Directors)
was as follows:

                                          2024  2023
 Average number of persons employed:
 Sales and enabling                       94    94
 Technical                                134   137
 Total                                    228   231

 

 

 

The aggregate remuneration costs of these employees is analysed as follows:

                                                                                            2024   2023
                                                                                 Notes      €'m    €'m
 Staff costs comprise:
 Wages and salaries                                                                         17.7   17.9
 Social security costs                                                                      2.2    2.1
 Pensions costs                                                                             0.5    0.4
 Other benefits                                                                             0.5    0.5
 Share option charge                                                                        1.8    1.7
                                                                                            22.7          22.6
 Capitalised development labour                                                  10         (3.7)  (2.9)

 Total                                                                                      19.0   19.7

 

Capitalised development labour increase year on year driven by the nature of
2024 projects completed and wage inflation.

 

7.     Other Income

                            2024   2023
                            €'m    €'m
 Provision release          1.3    -
 Total                      1.3    -

Amount relates to a revision in the probability of payment and subsequent
release of a balance sheet provision for amounts owed to customers from
bookings cancelled due to COVID-19 related travel restrictions. The Group have
determined that the possibility of an outflow of economic benefit is remote
despite attempts to settle payment.

 

8.     Taxation

                                                               2024   2023
                                                    Notes      €'m    €'m
 Corporation tax:
 Current year charge                                           0.3    0.2
 Origination and reversal of temporary differences  11         1.7    (6.4)
 Total tax charge/(credit) for the year                        2.0    (6.2)

 

The Irish 12.5% corporation tax rate has been used as this is the rate at
which most of the Group's profits are taxed. Taxation for other jurisdictions
is calculated at the rates prevailing in the respective jurisdictions.  The
corporation tax charge that arises relates primarily to international
operations where tax losses from our Irish operations cannot be utilised. The
charge for the year can be reconciled to the consolidated income statement as
follows:

                                                                                 2024   2023
                                                                                 €'m    €'m

 Profit/(loss) before tax on continuing operations                               11.1   (1.1)
 Tax at the Irish corporation tax rate of 12.5% (2023: 12.5%)                    1.4    (0.1)

 Effects of:
 Tax effect of expenses that are not deductible in determining taxable profit

                                                                                 0.5    1.2
 Tax effect of losses utilised                                                   (0.4)  (0.4)
 Tax effect of income taxed at different rates                                   -      0.1
 Depreciation and amortisation less than capital allowances                      (1.3)  (0.7)
 Effect of different tax rates of subsidiaries operating in other jurisdictions  0.1    0.1
 Net movement/(recognition) of deferred tax asset (note 11)                      1.7    (6.4)
 Total tax charge/(credit) for the year                                          2.0    (6.2)

 

 

9.     Earnings per Share

 

Basic earnings per share is computed by dividing the profit for the year after
tax available to ordinary shareholders by the weighted average number of
ordinary shares outstanding during the year.

                                                      2024   2023

 Weighted average number of shares in issue ('m)      124.5  122
 Profit for the year (€'m)                            9.1    5.1
 Basic earnings per share (euro cent)                 7.28   4.21

 

Diluted earnings per share is computed by adjusting the weighted average
number of ordinary shares in issue to assume conversion of all potential
dilutive ordinary shares, relating to share options.

                                                                                     2024   2023

 Weighted average number of ordinary shares in issue ('m)                            124.5  122.0
 Effect of dilutive potential ordinary shares:
 Share options ('m)                                                                  4.9    4.4
 Weighted average number of ordinary shares for the purpose of diluted earnings      129.4  126.4
 per share ('m)
 Diluted earnings per share (euro cent)                                              7.01   4.07

 

10.   Intangible Assets

 

Additions during the period included capitalised development costs of €5.5
million (2023: €4.0 million) of which internal development labour amounted
to €3.7 million (2023: €2.9 million) for staff costs capitalised during
the year, and other internally generated additions of €1.8 million (2023:
€1.1 million). Capitalised development labour increase year on year driven
by the nature of 2024 projects completed and wage inflation.

 

11.   Deferred Taxation

 

The following are the major deferred taxation assets recognised by the Group
and movements thereon during the current and prior reporting year. Deferred
tax assets primarily relating to temporary differences between the carrying
value of intangible assets and their tax base.

                                      Intangible assets  Property, plant and equipment €'m    Losses and interest relief  Total

                                      €'m                                                     €'m                         €'m
 At 01 January 2023                   9.0                0.1                                  -                           9.1
 Credit/(charge) to income statement  1.0                (0.1)                                5.5                         6.4
 At 01 January 2024                   10.0               -                                    5.5                         15.5
 Charge to income statement           (1.3)              -                                    (0.4)                       (1.7)
 At 31 December 2024                  8.7                -                                    5.1                         13.8

 

In the prior year the Group recognised a deferred tax asset relating COVID-19
trading losses and interest relief which can be carried forward, on the basis
that it was probable that the asset would be recovered through future taxable
profits. There is no expiry on these assets. The Group does not have any
unrecognised deferred tax asset.

 

12.   Investment in Associate

                                    2024   2023
                                    €'m    €'m

 Opening balance                    1.1    1.0
 Share of results of associate      0.1    0.1
 Impairment in investment           (1.2)  -
 Closing balance                    -      1.1

 

The Group holds an investment in Goki Pty Limited, an Australian resident
company. Goki Pty Limited's principal activity is the sale of locks and
supporting technology systems, and its principal place of business is
Australia. Although the Group incurred a profit in their share of results in
the associate in the current year this largely arose from H1 2024 trading
which deteriorated over H2 2024. As at 31 December 2024 the Group recognised
an impairment loss for the full €1.2 million carrying value at 31 December
2024 driven by a H2 decline in the associate's financial performance, and
based on future projections received from Goki Pty Limited which do not
support profitability driven by unfavourable changes in market conditions
including increased competition and inventory supply issues.

 

13.   Share Capital

                      No of shares of €0.01 each    Ordinary shares  Share premium  Total
                      (thousands)                     €'m            €'m            €'m
 At 31 December 2023  123,639                       1.3              14.4           15.7
 Share issue - LTIP   1,346                         -                -              -
 Share issue - SAYE   5                             -                -              -
 At 31 December 2024  124,990                       1.3              14.4           15.7

 

On 29 April 2024 the Company issued 1,345,870 shares to satisfy long term
incentive plan awards in relation to LTIP 2021 at €0.01 per share, and on 22
April 2024 the Company issued 5,245 shares to satisfy terms of the SAYE 2020
scheme at €0.01 per share.

 

14.   Other Reserves

 

The analysis of movement in reserves is shown in the statement of changes in
equity. Reconciliation and movement of amounts included in other reserves are
set out below:

 

                                                           Foreign currency translation reserve  Share-based payment reserve  Warrant reserve  Total other reserves

                                                           €'m                                   €'m                          €'m              €'m
 Balance at 01 January 2023                                -                                     3.3                          3.1              6.4

 Transfer of exercised and expired share-based awards      -                                     (2.1)                        -                (2.1)
 Transfer on exercise, vesting or expiry of warrants       -                                     -                            (3.1)            (3.1)
 Credit to equity for equity settled share-based payments  -                                     1.7                          -                1.7
 Balance at 31 December 2023                               -                                     2.9                          -                2.9

 Transfer of exercised and expired share-based awards      -                                     (1.7)                        -                (1.7)
 Credit to equity for equity settled share-based payments  -                                     1.8                          -                1.8
 Balance at 31 December 2024                               -                                     3.0                          -                3.0

 

 

15.   Warehoused Payroll Taxes

                               2024   2023
                               €'m    €'m
 Opening balance               9.6    9.4
 Repayments made               (3.2)  -
 Finance costs (unwind)/costs  (0.2)  0.2
 Closing balance               6.2    9.6

 

The Group availed of the Irish Revenue tax warehousing scheme and deferred
payment on all Irish employer taxes arising during the period from February
2021 to March 2022. In 2024 the Group released €0.2 million of interest,
which had not been paid, relating to an announcement by the Revenue
Commissioners on 05 February 2024 that the applicable rate of interest on debt
warehoused would retrospectively reduce to 0%.

 

The Group made an initial down payment of 15% in line with the repayment terms
set with the Irish Revenue Commissioners in May 2024, followed by monthly
payments of €0.2 million thereafter which will continue over a three-year
period to April 2027. This repayment plan is reflected in the classification
of the liability between current and non-current.

 

                                 2024   2023
                                 €'m    €'m
 Non-current liability           3.5    6.4
 Current liability               2.7    3.2
 Total warehoused payroll taxes  6.2    9.6

 

 

16.   Trade and Other Payables

                                 2024   2023
                                 €'m    €'m
 Current liabilities
 Trade payables                  4.1    3.3
 Accruals and other payables     5.2    5.9
 Customer provisions             0.1    1.3
 Deferred revenue                3.5    3.9
 Payroll taxes (non-warehoused)  0.7    0.6
 Total                           13.6   15.0

 

Reduction in customer provisions relates to an unwind of a refund provision
which the Group now consider that the possibility of an outflow of economic
benefit is remote, with a release recognised in other income. Decrease in
accruals and other payables relates mainly to discretionary compensation for
staff employed by the Group (2024: €2.1 million, 2023: €3.2 million).

 

At 31 December 2024, €3.2 million of revenue was deferred relating to free
cancellation bookings (2023: €3.4 million), €0.2 million was deferred
relating to featured listings (2023: €0.4 million) and €0.1 million was
deferred relating to Roamies (2023: €0.1 million).

 

17.   Borrowings

                                                 2024    2023
                                                 €'m     €'m
 Opening Balance                                 10.2    31.1
 Repayments (HPS)                                -       (34.1)
 Drawdown (AIB)                                  -       17.4
 Repayments (AIB)                                (10.3)  (7.1)
 Transaction costs relating to borrowings (AIB)  -       (0.2)
 Finance costs                                   0.4     2.4
 Finance costs (exceptional items)               -       2.8

 Finance interest paid                           (0.3)   (2.1)
 Total                                           -       10.2

 

In 2021 the Group signed a €30 million five-year term loan facility with
certain investment funds and accounts of HPS Investment Partners LLC. In May
2023 the facility was repaid in full and refinanced with AIB. A three-year
facility was signed with AIB on 09 May 2023. This facility was comprised of
a €10.0 million term loan which was repaid in full in June 2024 (€1.7
million in 2023, €8.3 million in 2024), a €7.5 million revolving credit
facility which was repaid in full in February 2024 (€5.5 million in 2023,
€2.0 million in 2024) and an undrawn €2.5 million overdraft. No early
repayment fees applied and at the date of repayment all security and covenant
requirements held by AIB were released. The Group continues to hold an undrawn
€2.5 million overdraft facility with AIB, retained for flexibility.

 

Reduction in interest costs are driven by the refinancing in May 2023, and
early repayment of the AIB facilities. Finance costs expense include non-cash
amounts relating to transaction costs capitalised for professional fees
incurring on the initial drawdown of the AIB facility in May 2023.

 

Borrowings are classified in the consolidated statement of financial position
as:

                          2024                              2023
                         €'m                                €'m
 Non-current borrowings  -                                  4.8
 Current borrowings      -                                  5.4
 Total                   -                                  10.2

 

 

APPENDIX 1: GLOSSARY OF ALTERNATIVE PERFORMANCE MEASURES FOR THE YEAR ENDED 31
DECEMBER 2024

 

 

In reporting financial information, the Group uses the following APMs which
are non-IFRS measures which provide useful additional information to monitor
the performance of its operations and of the Group as a whole. APMs are not a
substitute for, or superior to, IFRS measurements.

 APM                                                 Closest Equivalent IFRS Measure                 Definition/Purpose
 Adjusted EBITDA                                     Operating profit                                Adjusted EBITDA is defined as earnings before interest, tax, depreciation and
                                                                                                     amortisation (non-cash items), also excluding results and impairment of
                                                                                                     associate, other income, share based payment expenses and any items defined by
                                                                                                     management as exceptional in nature.

                                                                                                     This APM removes items which do not impact underlying trading performance and
                                                                                                     allows the Group and external readers, including investors, to review baseline
                                                                                                     profitability of the Group trade.
 Adjusted EBITDA Margin                              No direct equivalent                            Adjusted EBITDA margin is defined as adjusted EBITDA as defined above divided
                                                                                                     by net revenue.

                                                                                                     Adjusted EBITDA margin allows the Group and external readers, including
                                                                                                     investors, to assess the business's baseline profitability and how much
                                                                                                     revenue the business converts into Adjusted EBITDA profits by removing items
                                                                                                     which do not impact underlying trading performance.
 Adjusted Profit after Tax                           Profit after tax                                Adjusted profit after tax is profit excluding items that do not impact trading
                                                                                                     profitability, such as items classified by management as exceptional in
                                                                                                     nature, amortisation of acquired domain and technology intangibles, share
                                                                                                     based payment expenses, impairment of associate, other income and deferred
                                                                                                     tax. These items can have a large impact on the reported result for the year,
                                                                                                     and which can make underlying trends difficult to interpret.

                                                                                                     Adjusted profit after tax is used by the Group to calculate the potential
                                                                                                     dividend when a dividend is being paid, subject to company law requirements
                                                                                                     regarding distributable profits, and the dividend policy within the Group. The
                                                                                                     Chief Operating Decision Maker assesses the performance of the business based
                                                                                                     on the consolidated adjusted profit after tax of the Group throughout the
                                                                                                     year.
 Adjusted EPS                                        Basic earnings per share                        Adjusted EPS is calculated on the weighted average number of ordinary shares
                                                                                                     in issue, using the adjusted profit after tax.

                                                                                                     Adjusted EPS is an additional measure of underlying performance that excludes
                                                                                                     items classified by management as exceptional in nature, amortisation of
                                                                                                     acquired domain and technology intangibles, share based payment expenses,
                                                                                                     impairment of associate, other income and deferred tax.

                                                                                                     Adjusted EPS is a metric included in the Executive Director and Senior
                                                                                                     Management remuneration for the current and prior year LTIP plan being struck.

 Adjusted Free Cashflow                              Net cash from operating activities              Adjusted free cash flow is net cash from operating activities adjusted for
                                                                                                     capital expenditure, acquisition/capitalisation of intangible assets, lease
                                                                                                     liabilities payments and cash impact of items classified as exceptional by
                                                                                                     management.

                                                                                                     Adjusted free cash flow is a measure which group management and external
                                                                                                     readers, including investors, use to assess the amount of cash the Group is
                                                                                                     generating from its trade and excludes items which do not relate to the
                                                                                                     day-to-day activities of the Group. It is one of the metrics which is used by
                                                                                                     management in assessing the amount of cash available for items such as
                                                                                                     borrowing repayments, dividends, share repurchases and acquisitions.

 Adjusted Free Cashflow Conversion                   No direct equivalent                            Adjusted Free Cash Flow Conversion % is calculated as Adjusted free cash flow
                                                                                                     as defined above divided by Adjusted EBITDA and measures the Group's ability
                                                                                                     to convert Adjusted EBITDA into free cash flow.

                                                                                                     As above, adjusted free cash flow conversion is a measure which group
                                                                                                     management and external readers including investors can use to measure the
                                                                                                     Group's ability to convert Adjusted EBITDA into free cash flow.

 Net Cash/(Debt)                                     Total borrowings and cash and cash equivalents  Net cash/(debt) represents the total debt obligations of the Group, net of
                                                                                                     liquid resources. It equates to short-term debt and long-term debt (including
                                                                                                     the statutory liability for debt warehoused and any external bank borrowings)
                                                                                                     less cash and equivalents.

                                                                                                     Net cash/(debt) is used by the Group to monitor its overall leverage and
                                                                                                     liquidity position which assists in management's assessment of financial
                                                                                                     stability and strategic decision making.

 Net ABV                                             No direct equivalent                            Net ABV represents the average value paid by a customer for a net booking
                                                                                                     calculated as generated revenue divided by total net bookings.
 Direct Marketing Costs as a % of Generated Revenue  No direct equivalent                            Direct marketing costs as a percentage of generated revenue is an APM which

                                                                                                   looks at the efficiency of marketing spend. Generated revenue is utilised here
                                                                                                     to understand the relationship between bookings/revenue and the direct
                                                                                                     marketing costs for those bookings.

                                                                                                     This APM is used by the Group's management to identify how efficient the
                                                                                                     Groups marketing channels are.
 Other Operating Costs as a % of Generated Revenue   No direct equivalent                            Other operating costs as a percentage of generated revenue is an APM which
                                                                                                     looks at cost management within the Group, and how much operating spend is
                                                                                                     needed to sustain day to day activities. Generated revenue is utilised here to
                                                                                                     understand the relationship between bookings/revenue and the operating costs.

                                                                                                     This APM is used by the Group's management and external readers including
                                                                                                     investors to measure the Group's cost management.
 Net Margin                                          Operating profit                                Net margin is an APM which is calculated by deducting direct costs from
                                                                                                     generated revenue. Direct costs are comprised of direct marketing costs and
                                                                                                     credit card and other processing fees.

                                                                                                     This APM is used by the Group's management to identify the trading profit
                                                                                                     margin, excluding administration costs/day to day expenses.

 

Adjusted EBITDA and Adjusted EBITDA Margin

Reconciliation between operating profit for the year and adjusted EBITDA:

                                             2024    2023

                                             €'m     €'m

 Operating profit                            11.3    5.0
 Depreciation                                0.6     1.0
 Amortisation of development costs           3.6     3.0
 Amortisation of acquired intangible assets  4.9     7.8
 R&D tax credit                              (0.2)   (0.2)
 Other income                                (1.3)   -
 Impairment of investment in associate       1.2     -
 Share of result of associate                (0.1)   (0.1)
 Exceptional items                           -       0.2
 Share based payment expense                 1.8     1.7
 Adjusted EBITDA                             21.8    18.4

 

 

Calculation of adjusted EBITDA margin:

                           2024    2023

                           €'m     €'m

 Adjusted EBITDA           21.8    18.4
 Net revenue               92.0    93.3
 Adjusted EBITDA Margin %  24%     20%

 

Adjusted Profit after Tax (Adjusted PAT) and Adjusted Earnings per Share

Reconciliation between profit after tax and adjusted profit after tax:

                                             2024    2023

                                             €'m     €'m

 Profit for the year                         9.1     5.1
 Exceptional items                           -       3.8
 Amortisation of acquired intangible assets  4.9     7.8
 Share based payment expense                 1.8     1.7
 Deferred tax                                1.7     (6.4)
 Other income                                (1.3)   -
 Impairment of investment in associate       1.2     -
 Adjusted profit after tax                   17.4    12.0

 

Calculation of adjusted earnings per share:

                                        2024   2023

 Adjusted profit after tax (€'m)        17.4   12.0
 Weighted average shares in issue ('m)  124.5  122.0
 Adjusted earnings per share (cent)     13.97  9.91

 

Adjusted Free Cash Flow and Adjusted Free Cashflow Conversion

Calculation of adjusted free cash flow:

                                                         2024    2023

                                                         €'m     €'m

 Opening Cash                                            7.5     19.0
 Closing Cash                                            8.2     7.5
 Net increase / (decrease) in cash and cash equivalents  0.7     (11.5)

 Add back
 Repayment of debt warehoused                            3.2     -
 Repayment of borrowings                                 10.3    41.2
 Proceeds from borrowings                                -       (17.4)
 Payment in kind interest paid                           -       0.5
 Transaction costs capitalised                           -       0.2
 Proceeds on issue of shares                             -       (0.1)
 Exceptional items                                       0.2     1.0
 Adjusted free cash flow                                 14.4    13.9

 

 

Calculation of adjusted free cash flow conversion:

                                       2024    2023

                                       €'m     €'m

 Adjusted free cash flow               14.4    13.9
 Adjusted EBITDA                       21.8    18.4
 Adjusted free cash flow conversion %  66%     75%

 

Reconciliation between adjusted free cash flow and net cash from operating
activities for the year:

                                                  2024    2023

                                                  €'m     €'m

 Adjusted free cash flow                          14.4    13.9

 Exceptional items                                (0.2)   (1.0)
 Lease liability payments                         0.5     0.9
 Acquisition/capitalisation of intangible assets  5.5     4.0
 Purchases of property, plant and equipment       0.1     0.1
 Payment in kind interest paid                    -       (0.5)
 Net cash from operating activities               20.3    17.4

 

Net Cash/(Debt)

Calculation of net cash/(debt):

                            2024    2023

                            €'m     €'m

 Cash and cash equivalents  8.2     7.5
 Borrowings                 -       (10.2)
 Debt warehoused            (6.2)   (9.6)
 Net cash/(debt)            2.0     (12.3)

 

Net Average Booking Value ("ABV") and Generated Revenue

                                                          2024    2023

                                                          €'m     €'m
 Hostelworld commission share:
 Gross revenue                                            105.0   108.6
 Cancellations                                            (13.5)  (14.9)
 Generated revenue                                        91.5    93.7

 Deferred revenue movement                                0.2     (0.7)
 Refunds, chargebacks and cost of discounts and vouchers  (1.5)   (0.1)
 Other revenue                                            0.3     0.3
 Advertising income (featured listings)                   2.0     1.2
 Volume incentive rebates                                 (0.5)   (1.1)
 Net revenue                                              92.0    93.3

 

Calculation of net ABV:

                            2024   2023
 Generated revenue (€'m)    91.5   93.7
 Net bookings (#'m)         6.9    6.5
 Net ABV generated (€)      13.21  14.36

 

 

Direct Marketing Costs as a % of Generated Revenue

Calculation of direct marketing costs as a % of generated revenue:

                                                     2024    2023

                                                     €'m     €'m
 Direct marketing costs                              42.5    46.6
 Generated revenue                                   91.5    93.7
 Direct marketing costs as a % of generated revenue  46%     50%

 

Operating Costs as a % of Generated Revenue

Calculation of other operating costs as a % of generated revenue:

                                                    2024    2023

                                                    €'m     €'m
 Other operating costs                              24.8    25.3
 Generated revenue                                  91.5    93.7
 Other operating costs as a % of generated revenue  27%     27%

 

Other operating costs here exclude paid marketing costs and credit card fees,
and below Adjusted EBTIDA items relating to exceptional items, depreciation,
amortisation and the related R&D tax credit and share option charge.

Net Margin

Calculation of net margin:

                                        2024    2023

                                        €'m     €'m
 Net revenue                            92.0    93.3
 Direct marketing costs                 (42.5)  (46.6)
 Credit card and other processing fees  (2.9)   (3.0)
 Net margin                             46.6    43.7

 

Reconciliation between net margin and operating profit:

                                        2024    2023

                                        €'m     €'m
 Net margin                             46.6    43.7
 Other operating costs                  (35.5)  (38.8)
 Other income                           1.3     -
 Share of result of associate           0.1     0.1
 Impairment in investment of associate  (1.2)   -
 Operating profit                       11.3    5.0

 

Other operating costs are total operating expenses excluding impairment as set
out within note 4 to the financial statements, less items included in net
margin calculation set out above relating to direct marketing costs and credit
card and other processing fees.

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