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REG-Marsh & McLennan Marsh McLennan Reports Fourth Quarter and Full-year 2021 Results

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Marsh McLennan Reports Fourth Quarter and Full-year 2021 Results

Full-Year Revenue Growth of 15%; Underlying Revenue Growth of 10%

Full-Year GAAP Operating Income Rises 41%; Adjusted Operating Income Increases
18%

Full-Year GAAP EPS Increases 56% to $6.13; Adjusted EPS Increases 24% to $6.17

Fourth Quarter GAAP EPS of $1.57; Adjusted EPS Increases 14% to $1.36

 

Marsh McLennan (NYSE: MMC), the world’s leading professional services firm
in the areas of risk, strategy and people, today reported financial results
for the fourth quarter and year ended December 31, 2021.

Dan Glaser, President and CEO, said: “In our 150th year, we produced one of
the finest results in our Company's history. We generated underlying revenue
growth of 10% and adjusted EPS growth of 24%, both the highest in over two
decades. We also grew our adjusted operating income by 18% and expanded
adjusted margins for the 14th consecutive year. I am proud of our colleagues'
hard work, dedication and unwavering focus in achieving these results. With
this outstanding year, we enter 2022 well positioned for continued growth."

Consolidated Results

Consolidated revenue in the fourth quarter of 2021 was $5.1 billion, an
increase of 16% compared with the fourth quarter of 2020, or 10% on an
underlying basis. Operating income was $986 million compared with $571 million
in the prior year period. Adjusted operating income, which excludes noteworthy
items as presented in the attached supplemental schedules, was $905 million,
compared with $855 million in the prior year period. Net income attributable
to the Company was $803 million, or $1.57 per diluted share, compared with
$0.73 in the fourth quarter of 2020. Adjusted earnings per share was $1.36,
compared with $1.19 for the prior year period.

For the year 2021, revenue was $19.8 billion, an increase of 15% compared with
2020, or 10% on an underlying basis. Operating income was $4.3 billion, and
adjusted operating income rose 18% to $4.3 billion. Net income attributable to
the Company was $3.1 billion. Earnings per share increased 56% to $6.13.
Adjusted earnings per share increased 24% to $6.17 compared with $4.97 in
2020.

Risk & Insurance Services

Risk & Insurance Services revenue was $3.0 billion in the fourth quarter
of 2021, an increase of 20%, or 9% on an underlying basis. Operating income
was $667 million, compared with $463 million in the fourth quarter of 2020.
Adjusted operating income increased 6% to $557 million. For the year 2021,
revenue was $12.1 billion, an increase of 17%, or 10% on an underlying basis.
Operating income was $3.1 billion, compared to $2.3 billion in 2020. Adjusted
operating income rose 17% to $3.0 billion.

Marsh's revenue in the fourth quarter of 2021 was $2.9 billion, an increase of
22%, or 9% on an underlying basis. In U.S./Canada, underlying revenue rose
11%. International operations underlying revenue increased 7% compared to the
prior year period, reflecting underlying growth of 14% in Latin America, 10%
in Asia Pacific and 5% in EMEA. For the year 2021, Marsh’s revenue growth
was 19%, or 11% on an underlying basis.

Guy Carpenter's fourth quarter revenue was $170 million, an increase of 4%, or
5% on an underlying basis. For the year 2021, Guy Carpenter’s revenue grew
10% compared to a year ago, or 9% on an underlying basis.

Consulting

Consulting revenue was $2.1 billion in the fourth quarter of 2021, an increase
of 10%, or 11% on an underlying basis. Operating income increased 120% to $395
million, compared with $179 million in the fourth quarter of 2020. Adjusted
operating income was $410 million, an increase of 6% compared with $387
million in the fourth quarter of 2020. For the year 2021, revenue was $7.8
billion, an increase of 12%, or 10% on an underlying basis. Operating income
was $1.5 billion, compared with $1.0 billion in 2020. Adjusted operating
income increased 19% to $1.5 billion.

Mercer’s revenue was $1.4 billion in the fourth quarter of 2021, an increase
of 5%, or 6% on an underlying basis. Wealth, with revenue of $648 million,
increased 4% on an underlying basis. Health, with revenue of $457 million,
increased 4% on an underlying basis. Career revenue of $272 million increased
15% on an underlying basis. For the year 2021, Mercer’s revenue increased
7%, or 5% on an underlying basis.

Oliver Wyman’s revenue was $722 million in the fourth quarter of 2021, an
increase of 22% on an underlying basis. For the year 2021, Oliver Wyman’s
revenue was $2.5 billion, an increase of 21% on an underlying basis.

Other Items

For the year 2021, Marsh McLennan Agency (MMA) completed 11 transactions with
approximately $170 million of combined revenue, including the acquisition of
PayneWest, one of the largest independent agencies in the U.S.

Marsh announced in December that it increased its stake in Marsh India
Insurance Brokers Pvt. Ltd. from 49% to 92%.

The Company repurchased 2.6 million shares of stock for $425 million in the
fourth quarter. For the year 2021, the Company repurchased 7.9 million shares
for $1.2 billion.

In the fourth quarter of 2021, the Company raised $750 million of senior notes
and repaid $500 million of senior notes due in January 2022.

Conference Call

A conference call to discuss fourth quarter 2021 results will be held today at
8:30 a.m. Eastern time. To participate in the teleconference, please dial +1
866 437 7574. Callers from outside the United States should dial +1 409 220
9376. The access code for both numbers is 8019728. The live audio webcast may
be accessed at marshmclennan.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marshmclennan.com&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=marshmclennan.com&index=1&md5=348eeec6ce89051feb30c48624249f61)
. A replay of the webcast will be available approximately two hours after the
event.

About Marsh McLennan

Marsh McLennan
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marshmclennan.com%2F&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=Marsh+McLennan&index=2&md5=7c51f62086a0cfc353d4586aca2e2e31)
(NYSE: MMC) is the world’s leading professional services firm in the areas
of risk, strategy and people. The Company’s 83,000 colleagues advise clients
in 130 countries. With annual revenue of nearly $20 billion, Marsh McLennan
helps clients navigate an increasingly dynamic and complex environment through
four market-leading businesses. Marsh
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marsh.com%2F&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=Marsh&index=3&md5=c76efb39af2a346daed842301ab7242e)
provides data-driven risk advisory services and insurance solutions to
commercial and consumer clients. Guy Carpenter
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.guycarp.com%2F&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=Guy+Carpenter&index=4&md5=d9b7b8761f20f821d2e7c62b5c6cc4d5)
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.mercer.com%2F&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=Mercer&index=5&md5=add263df3023abeefbb2a1c8b1334f79)
delivers advice and technology-driven solutions that help organizations
redefine the world of work, reshape retirement and investment outcomes, and
unlock health and well being for a changing workforce. Oliver Wyman
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.oliverwyman.com%2F&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=Oliver+Wyman&index=6&md5=57b92df67e07bc7442cdc93850c2298e)
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit marshmclennan.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marshmclennan.com&esheet=52569472&newsitemid=20220126006014&lan=en-US&anchor=marshmclennan.com&index=7&md5=f9b6ab6bbecd079447f5524f03586ef0)
, follow us on LinkedIn
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.

INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as defined in the
Private Securities Litigation Reform Act of 1995. These statements, which
express management's current views concerning future events or results, use
words like "anticipate," "assume," "believe," "continue," "estimate,"
"expect," "intend," "plan," "project" and similar terms, and future or
conditional tense verbs like "could," "may," "might," "should," "will" and
"would".

Forward-looking statements are subject to inherent risks and uncertainties
that could cause actual results to differ materially from those expressed or
implied in our forward-looking statements. Factors that could materially
affect our future results include, among other things:


 * the impact from lawsuits or investigations arising from errors and omissions,
breaches of fiduciary duty or other claims against us in our capacity as a
broker or investment advisor;

 * the increasing prevalence of ransomware, supply chain and other forms of cyber
attacks, and their potential to disrupt our operations and result in the
disclosure of confidential client or company information;

 * the financial and operational impact of complying with laws and regulations,
including anti-corruption laws such as the U.S. Foreign Corrupt Practices Act,
U.K. Anti-Bribery Act and cybersecurity and data privacy regulations, in an
environment of increased regulatory activity and enforcement;

 * our ability to attract, retain and fully develop industry leading talent;

 * the impact of and uncertainty around COVID-19;

 * the impact of macroeconomic, political or market conditions on us, our clients
and the industries in which we operate, including from inflation, foreign
exchange and interest rate fluctuations;

 * our ability to compete effectively and adapt to changes in the competitive
environment, including to respond to technological change, disintermediation,
digital disruption and other types of innovation;

 * our ability to manage risks associated with our investment management and
related services business, particularly in the context of uncertain equity
markets, including our ability to execute timely trades in light of increased
trading volume and to manage potential conflicts of interest;

 * the impact of changes in tax laws, guidance and interpretations, or
disagreements with tax authorities; and

 * the regulatory, contractual and reputational risks that arise based on
insurance placement activities and insurer revenue streams.

The factors identified above are not exhaustive. Marsh McLennan and its
subsidiaries operate in a dynamic business environment in which new risks
emerge frequently. Accordingly, we caution readers not to place undue reliance
on any forward-looking statements, which are based only on information
currently available to us and speak only as of the dates on which they are
made. The Company undertakes no obligation to update or revise any
forward-looking statement to reflect events or circumstances arising after the
date on which it is made.

Further information concerning Marsh McLennan and its businesses, including
information about factors that could materially affect our results of
operations and financial condition, is contained in the Company's filings with
the Securities and Exchange Commission, including the "Risk Factors" section
and the "Management’s Discussion and Analysis of Financial Condition and
Results of Operations" section of our most recently filed Annual Report on
Form 10-K.
 Marsh & McLennan Companies, Inc.                                                                                                                    
 
                                                                                                                                                   
 Consolidated Statements of Income                                                                                                                   
 
                                                                                                                                                   
 (In millions, except per share data)                                                                                                                
 
                                                                                                                                                   
 (Unaudited)                                                                                                                                         
                                                                 Three Months Ended                         Twelve Months Ended                      
                                                                 
                                          
                                        
                                                                 December 31,                               December 31,                             
                                                                 2021                  2020                 2021                   2020              
 Revenue                                                         $    5,137            $    4,416           $    19,820            $    17,224       
 Expense:                                                                                                                                            
 Compensation and benefits                                            2,905                 2,650                11,425                 10,129       
 Other operating expenses                                             1,246                 1,195                4,083                  4,029        
 Operating expenses                                                   4,151                 3,845                15,508                 14,158       
 Operating income                                                     986                   571                  4,312                  3,066        
 Other net benefit credits                                            66                    70                   277                    257          
 Interest income                                                      —                     2                    2                      7            
 Interest expense                                                     (109   )              (128   )             (444    )              (515    )    
 Investment income (loss)                                             18                    25                   61                     (22     )    
 Income before income taxes                                           961                   540                  4,208                  2,793        
 Income tax expense                                                   154                   161                  1,034                  747          
 Net income before non-controlling interests                          807                   379                  3,174                  2,046        
 Less: net income attributable to non-controlling interests           4                     5                    31                     30           
 Net income attributable to the Company                          $    803              $    374             $    3,143             $    2,016        
 Net income per share attributable to the Company                                                                                                    
 - Basic                                                         $    1.59             $    0.74            $    6.20              $    3.98         
 - Diluted                                                       $    1.57             $    0.73            $    6.13              $    3.94         
 Average number of shares outstanding                                                                                                                
 - Basic                                                              504                   507                  507                    506          
 - Diluted                                                            511                   513                  513                    512          
 Shares outstanding at December 31                                    504                   508                  504                    508          
                                                                                                                                                     


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Three Months Ended December 31

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                      Components of Revenue Change*                               
                                        Three Months Ended                         %                        Currency            Acquisitions/             Un 
                                        
                                          
                        
                   
                         de 
                                        December 31,                               Change                   Impact              Dispositions/             rl 
                                                                                   
                                            
                         yi 
                                                                                   GAAP                                         Other Impact              ng 
                                                                                   
                                                                      
 
                                                                                   Revenue                                                                Re 
                                                                                                                                                          ve 
                                                                                                                                                          nu 
                                                                                                                                                          e 
                                        2021                  2020                 
 Risk and Insurance Services                                                                                                                              
 Marsh                                  $    2,876            $    2,364           22     %      —                 13     %               9         %     
 Guy Carpenter                               170                   162             4      %      (1   )%           —                      5         %     
 Subtotal                                    3,046                 2,526           21     %      —                 12     %               9         %     
 Fiduciary Interest Income                   3                     6                                                                                      
 Total Risk and Insurance Services           3,049                 2,532           20     %      —                 12     %               9         %     
 Consulting                                                                                                                                               
 Mercer                                      1,377                 1,312           5      %      —                 (1     )%              6         %     
 Oliver Wyman Group                          722                   590             22     %      (1   )%           1      %               22        %     
 Total Consulting                            2,099                 1,902           10     %      —                 —                      11        %     
 Corporate Eliminations                      (11    )              (18    )                                                                               
 Total Revenue                          $    5,137            $    4,416           16     %      —                 7      %               10        %     


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                 Components of Revenue Change*                               
                          Three Months Ended                  %                        Currency            Acquisitions/             Un 
                          
                                   
                        
                   
                         de 
                          December 31,                        Change                   Impact              Dispositions/             rl 
                                                              
                                            
                         yi 
                                                              GAAP                                         Other Impact              ng 
                                                              
                                                                      
 
                                                              Revenue                                                                Re 
                                                                                                                                     ve 
                                                                                                                                     nu 
                                                                                                                                     e 
                          2021               2020             
 Marsh:                                                                                                                              
 EMEA                     $     713          $     688        4      %      (1   )%           (1     )%              5         %     
 Asia Pacific                   560                269        109    %      (1   )%           100    %               10        %     
 Latin America                  155                141        10     %      (4   )%           —                      14        %     
 Total International            1,428              1,098      30     %      (1   )%           24     %               7         %     
 U.S./Canada                    1,448              1,266      14     %      —                 3      %               11        %     
 Total Marsh              $     2,876        $     2,364      22     %      —                 13     %               9         %     
 Mercer:                                                                                                                             
 Wealth                   $     648          $     629        3      %      —                 (1     )%              4         %     
 Health                         457                445        3      %      (1   )%           (1     )%              4         %     
 Career                         272                238        14     %      (1   )%           —                      15        %     
 Total Mercer             $     1,377        $     1,312      5      %      —                 (1     )%              6         %     

 * Components of revenue change may not add due to rounding.  


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Twelve Months Ended December 31

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                       Components of Revenue Change*                               
                                        Twelve Months Ended                          %                       Currency            Acquisitions/             Un 
                                        
                                            
                       
                   
                         de 
                                        December 31,                                 Change                  Impact              Dispositions/             rl 
                                                                                     
                                           
                         yi 
                                                                                     GAAP                                        Other Impact              ng 
                                                                                     
                                                                     
 
                                                                                     Revenue                                                               Re 
                                                                                                                                                           ve 
                                                                                                                                                           nu 
                                                                                                                                                           e 
                                        2021                   2020                  
 Risk and Insurance Services                                                                                                                               
 Marsh                                  $    10,203            $    8,595            19     %      2   %            6      %               11        %     
 Guy Carpenter                               1,867                  1,696            10     %      1   %            —                      9         %     
 Subtotal                                    12,070                 10,291           17     %      2   %            5      %               11        %     
 Fiduciary Interest Income                   15                     46                                                                                     
 Total Risk and Insurance Services           12,085                 10,337           17     %      2   %            5      %               10        %     
 Consulting                                                                                                                                                
 Mercer                                      5,254                  4,928            7      %      3   %            (1     )%              5         %     
 Oliver Wyman Group                          2,535                  2,048            24     %      2   %            —                      21        %     
 Total Consulting                            7,789                  6,976            12     %      3   %            —                      10        %     
 Corporate Eliminations                      (54     )              (89     )                                                                              
 Total Revenue                          $    19,820            $    17,224           15     %      2   %            3      %               10        %     


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                 Components of Revenue Change*                                 
                          Twelve Months Ended                  %                 Currency            Acquisitions/             Underlying      
                          
                                    
                 
                   
                         
               
                          December 31,                         Change            Impact              Dispositions/             Revenue         
                                                               
                                     
                                         
                                                               GAAP                                  Other Impact                              
                                                               
                                                                               
                                                               Revenue                                                                         
                          2021                2020             
 Marsh:                                                                                                                                
 EMEA                     $     2,946         $     2,575      14     %          4      %      1     %                   9     %       
 Asia Pacific                   1,462               1,059      38     %          4      %      25    %                   9     %       
 Latin America                  453                 424        7      %          (2     )%     —                         9     %       
 Total International            4,861               4,058      20     %          4      %      7     %                   9     %       
 U.S./Canada                    5,342               4,537      18     %          1      %      4     %                   13    %       
 Total Marsh              $     10,203        $     8,595      19     %          2      %      6     %                   11    %       
 Mercer:                                                                                                                               
 Wealth                   $     2,509         $     2,348      7      %          4      %      (1    )%                  4     %       
 Health                         1,855               1,793      3      %          1      %      (1    )%                  3     %       
 Career                         890                 787        13     %          2      %      —                         12    %       
 Total Mercer             $     5,254         $     4,928      7      %          3      %      (1    )%                  5     %       

 * Components of revenue change may not add due to rounding.  


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three Months Ended December 31

(Millions) (Unaudited)

Overview

The Company reports its financial results in accordance with accounting
principles generally accepted in the United States (referred to in this
release as in accordance with "GAAP" or "reported" results). The Company also
refers to and presents certain additional non-GAAP financial measures, within
the meaning of Regulation G in accordance with the Securities Exchange Act of
1934. These measures are: adjusted operating income (loss), adjusted operating
margin, adjusted income, net of tax and adjusted earnings per share (EPS). The
Company has included reconciliations of these non-GAAP financial measures to
the most directly comparable financial measure calculated in accordance with
GAAP in the following tables.

The Company believes these non-GAAP financial measures provide useful
supplemental information that enables investors to better compare the
Company’s performance across periods. Management also uses these measures
internally to assess the operating performance of its businesses, to assess
performance for employee compensation, and to decide how to allocate
resources. However, investors should not consider these non-GAAP measures in
isolation from, or as a substitute for, the financial information that the
Company reports in accordance with GAAP. The Company's non-GAAP measures
include adjustments that reflect how management views its businesses, and may
differ from similarly titled non-GAAP measures presented by other companies.

Adjusted Operating Income (Loss) and Adjusted Operating Margin

Adjusted operating income (loss) is calculated by excluding the impact of
certain noteworthy items from the Company's GAAP operating income (loss). The
following tables identify these noteworthy items and reconcile adjusted
operating income (loss) to GAAP operating income (loss), on a consolidated and
reportable segment basis, for the three and twelve month periods ended
December 31, 2021 and 2020. The following tables also present adjusted
operating margin. For the three and twelve months ended December 31, 2021 and
2020, adjusted operating margin is calculated by dividing the sum of adjusted
operating income and identified intangible asset amortization by consolidated
or segment adjusted revenue.
                                                       Risk & Insurance               Consulting            Corporate/               Total         
                                                       
                                                    
                                      
                                                       Services                                             Eliminations                           
 Three Months Ended December 31, 2021                                                                                                              
 Operating income (loss)                               $        667                   $     395             $      (76    )          $   986       
 Operating margin                                               21.9     %                  18.8  %                N/A                   19.2  %   
 Add (deduct) impact of noteworthy items:                                                                                                          
 Restructuring, excluding JLT (a)                               19                          4                      12                    35        
 Changes in contingent consideration (b)                        45                          1                      —                     46        
 JLT integration and restructuring costs (c)                    15                          15                     2                     32        
 JLT acquisition-related costs and other (d)                    45                          1                      —                     46        
 JLT legacy E&O provision (e)                                   —                           (6    )                —                     (6    )   
 Legal claims (f)                                               33                          —                      —                     33        
 Gain on consolidation of business (g)                          (267     )                  —                      —                     (267  )   
 Operating income adjustments                                   (110     )                  15                     14                    (81   )   
 Adjusted operating income (loss)                      $        557                   $     410             $      (62    )          $   905       
 Total identified intangible amortization expense      $        73                    $     14              $      —                 $   87        
 Adjusted operating margin                                      22.7     %                  20.2  %                N/A                   20.4  %   
                                                                                                                                                   
                                                                                                                                                   
 Three Months Ended December 31, 2020                                                                                                              
 Operating income (loss)                               $        463                   $     179             $      (71    )          $   571       
 Operating margin                                               18.3     %                  9.4   %                N/A                   12.9  %   
 Add (deduct) impact of noteworthy items:                                                                                                          
 Restructuring, excluding JLT (a)                               1                           37                     8                     46        
 Changes in contingent consideration (b)                        3                           1                      —                     4         
 JLT integration and restructuring costs (c)                    46                          20                     4                     70        
 JLT acquisition-related costs and other (d)                    11                          1                      1                     13        
 JLT legacy E&O provision (e)                                   —                           161                    —                     161       
 Disposal of businesses (h)                                     1                           (11   )                —                     (10   )   
 Other                                                          —                           (1    )                1                     —         
 Operating income adjustments                                   62                          208                    14                    284       
 Adjusted operating income (loss)                      $        525                   $     387             $      (57    )          $   855       
 Total identified intangible amortization expense      $        70                    $     16              $      —                 $   86        
 Adjusted operating margin                                      23.5     %                  21.4  %                N/A                   21.3  %   
                                                                                                                                                   

 (a)  Primarily includes restructuring expenses associated with the Company's global  
      information technology and HR functions and adjustments to restructuring        
      liabilities for future rent under non-cancellable leases. RIS in 2021 also      
      includes costs related to a Marsh operational excellence program to improve     
      efficiencies and client service. Consulting charges in 2020 reflect severance   
      and real estate exit costs related to the Mercer restructuring program          
      completed in 2020.                                                              
 (b)  Primarily includes the change in fair value of contingent consideration         
      related to acquisitions and dispositions as measured each quarter.              
 (c)  Includes costs incurred for staff reductions, lease related exit costs,         
      technology and consulting costs related to the JLT integration.                 
 (d)  Includes retention and legal charges related to the acquisition of JLT.         
 (e)  Reflects recoveries under indemnities for a legacy JLT E&O matter relating      
      to suitability of advice provided to individuals for defined benefit pension    
      transfers in the U.K. For the year-ended 2021, there was a reduction of $69     
      million in the liability including recoveries, following an increase of $161    
      million in the recorded liability related to this matter in 2020.               
 (f)  Settlement charges and legal costs related to strategic recruiting.             
 (g)  Reflects a gain from the fair value re-measurement of the Company’s             
      previously held equity method investment in Marsh India upon the Company        
      increasing its ownership interest from 49% to 92%. The gain is reflected in     
      revenue and excluded from underlying revenue calculations and adjusted          
      operating margin.                                                               
 (h)  Consulting in 2020 includes a contingent gain adjustment, included in revenue   
      from Mercer's U.S. large market health and defined benefit administration       
      business sold in 2019. This amount is removed from GAAP revenue in the          
      calculation of adjusted operating margin.                                       

 Marsh & McLennan Companies, Inc.                                                                                                                    
 
                                                                                                                                                   
 Reconciliation of Non-GAAP Measures                                                                                                                 
 
                                                                                                                                                   
 Twelve Months Ended December 31                                                                                                                     
 
                                                                                                                                                   
 (Millions) (Unaudited)                                                                                                                              
                                                                                                                                                     
                                                       Risk & Insurance               Consulting             Corporate/               Total          
                                                       
                                                     
                                       
                                                       Services                                              Eliminations                            
 Twelve Months Ended December 31, 2021                                                                                                               
 Operating income (loss)                               $        3,080                 $     1,504            $      (272   )          $   4,312      
 Operating margin                                               25.5     %                  19.3   %                N/A                   21.8   %   
 Add (deduct) impact of noteworthy items:                                                                                                            
 Restructuring, excluding JLT (a)                               31                          12                      27                    70         
 Changes in contingent consideration (b)                        63                          (3     )                (3     )              57         
 JLT integration and restructuring costs (c)                    53                          36                      4                     93         
 JLT acquisition-related costs and other (d)                    77                          3                       1                     81         
 JLT legacy E&O provision (e)                                   —                           (69    )                —                     (69    )   
 Legal claims (f)                                               60                          —                       2                     62         
 Gain on consolidation of business (g)                          (267     )                  —                       —                     (267   )   
 Disposal of businesses (h)                                     (52      )                  3                       —                     (49    )   
 Operating income adjustments                                   (35      )                  (18    )                31                    (22    )   
 Adjusted operating income (loss)                      $        3,045                 $     1,486            $      (241   )          $   4,290      
 Total identified intangible amortization expense      $        309                   $     56               $      —                 $   365        
 Adjusted operating margin                                      28.5     %                  19.8   %                N/A                   23.9   %   
                                                                                                                                                     
 Twelve Months Ended December 31, 2020                                                                                                               
 Operating income (loss)                               $        2,346                 $     994              $      (274   )          $   3,066      
 Operating margin                                               22.7     %                  14.3   %                N/A                   17.8   %   
 Add (deduct) impact of noteworthy items:                                                                                                            
 Restructuring, excluding JLT (a)                               3                           54                      32                    89         
 Changes in contingent consideration (b)                        25                          (1     )                2                     26         
 JLT integration and restructuring costs (c)                    171                         51                      29                    251        
 JLT acquisition-related costs and other (d)                    50                          3                       1                     54         
 JLT legacy E&O provision (e)                                   —                           161                     —                     161        
 Disposal of businesses (h)                                     7                           (15    )                —                     (8     )   
 Other                                                          5                           —                       —                     5          
 Operating income adjustments                                   261                         253                     64                    578        
 Adjusted operating income (loss)                      $        2,607                 $     1,247            $      (210   )          $   3,644      
 Total identified intangible amortization expense      $        292                   $     59               $      —                 $   351        
 Adjusted operating margin                                      28.0     %                  18.8   %                N/A                   23.2   %   
                                                                                                                                                     

 (a)  Primarily includes restructuring expenses associated with the Company's global  
      information technology and HR functions and adjustments to restructuring        
      liabilities for future rent under non-cancellable leases. RIS in 2021 also      
      includes costs related to a Marsh operational excellence program to improve     
      efficiencies and client service. Consulting charges in 2020 reflect severance   
      and real estate exit costs related to the Mercer restructuring program          
      completed in 2020.                                                              
 (b)  Primarily includes the change in fair value of contingent consideration         
      related to acquisitions and dispositions as measured each quarter.              
 (c)  Includes costs incurred for staff reductions, lease related exit costs,         
      technology and consulting costs related to the JLT integration.                 
 (d)  Includes retention and legal charges related to the acquisition of JLT.         
 (e)  For the year-ended 2021, there was a reduction of $69 million in the liability  
      including recoveries under indemnities for a legacy JLT E&O matter              
      relating to suitability of advice provided to individuals for defined benefit   
      pension transfers in the U.K. The Company increased the recorded liability by   
      $161 million related to this matter in 2020.                                    
 (f)  Settlement charges and legal costs related to strategic recruiting.             
 (g)  Reflects a gain from the fair value re-measurement of the Company’s             
      previously held equity method investment in Marsh India upon the Company        
      increasing its ownership interest from 49% to 92%. The gain is reflected in     
      revenue and excluded from underlying revenue calculations and adjusted          
      operating margin.                                                               
 (h)  Primarily reflects a gain on the sale of the U.K. commercial networks business  
      that provided broking and back-office solutions for small independent brokers   
      during the second quarter of 2021. 2020 reflects a net loss on disposal of      
      specialty businesses sold in the U.S., U.K. and Canada. Consulting in 2020      
      includes a contingent gain adjustment from Mercer's U.S. large market health    
      and defined benefit administration business sold in 2019. These amounts are     
      reflected as an increase or decrease of other revenue, which is reflected as    
      part of revenue in the consolidated statements of income. These items are       
      removed from GAAP revenue in the calculation of adjusted operating margin.      


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three and Twelve Months Ended December 31

(Unaudited)

Adjusted income, net of tax is calculated as the Company's GAAP income from
continuing operations, adjusted to reflect the after tax impact of the
operating income adjustments in the preceding tables and the additional items
listed below. Adjusted EPS is calculated by dividing the Company’s adjusted
income, net of tax, by average number of shares outstanding-diluted for the
relevant period. The following tables reconcile adjusted income, net of tax to
GAAP income from continuing operations and adjusted EPS to GAAP EPS for the
three and twelve month periods ended December 31, 2021 and 2020.
                                                             Three Months Ended                                       Three Months Ended                                 
                                                             
                                                        
                                                  
                                                             December 31, 2021                                        December 31, 2020                                  
 (In millions, except per share data)                        Amount                              Adjusted             Amount                               Adjusted      
                                                                                                 
                                                         
             
                                                                                                 EPS                                                       EPS           
 Net income before non-controlling interests, as reported                     $   807                                                     $    379                       
 Less: Non-controlling interest, net of tax                                       4                                                            5                         
 Subtotal                                                                     $   803            $    1.57                                $    374         $      0.73   
 Operating income adjustments                                $   (81  )                                               $    284                                           
 Investments adjustment (a)                                      (4   )                                                    (14  )                                        
 Pension settlement charges (b)                                  3                                                         3                                             
 Income tax effect of adjustments (c)                            (33  )                                                    (35  )                                        
 Impact of U.K. tax rate change (d)                              5                                                         —                                             
                                                                                  (110   )            (0.21  )                                 238                0.46   
 Adjusted income, net of tax                                                  $   693            $    1.36                                $    612         $      1.19   
                                                                                                                                                                         
                                                             Twelve Months Ended                                      Twelve Months Ended                                
                                                             
                                                        
                                                  
                                                             December 31, 2021                                        December 31, 2020                                  
 (In millions, except per share data)                        Amount                              Adjusted             Amount                               Adjusted      
                                                                                                 
                                                         
             
                                                                                                 EPS                                                       EPS           
 Net income before non-controlling interests, as reported                     $   3,174                                                   $    2,046                     
 Less: Non-controlling interest, net of tax                                       31                                                           30                        
 Subtotal                                                                     $   3,143          $    6.13                                $    2,016       $      3.94   
 Operating income adjustments                                $   (22  )                                               $    578                                           
 Investments adjustment (a)                                      (6   )                                                    28                                            
 Pension settlement charges (b)                                  5                                                         3                                             
 Income tax effect of adjustments (c)                            (64  )                                                    (85  )                                        
 Impact of U.K. tax rate change (d)                              110                                                       —                                             
                                                                                  23                  0.04                                     524                1.03   
 Adjusted income, net of tax                                                  $   3,166          $    6.17                                $    2,540       $      4.97   

 (a)  Represents mark-to-market (gains) losses primarily related to the Company’s      
      investment in Alexander Forbes ("AF").                                           
 (b)  Charges resulting from lump sum pension settlements elected by participants.     
 (c)  For items with an income tax impact, the tax effect was calculated using an      
      effective tax rate based on the tax jurisdiction for each item.                  
 (d)  Reflects the re-measurement of the Company's U.K. deferred tax assets and        
      liabilities upon enactment of legislation that increased the corporate income    
      tax rate applicable to U.K. based entities from 19% to 25%, effective April 1,   
      2023.                                                                            

 Marsh & McLennan Companies, Inc.                                                                                      
 
                                                                                                                     
 Supplemental Information                                                                                              
 
                                                                                                                     
 Three and Twelve Months Ended December 31                                                                             
 
                                                                                                                     
 (Millions) (Unaudited)                                                                                                
                                                                                                                       
                                                 Three Months Ended                  Twelve Months Ended               
                                                 
                                   
                                 
                                                 December 31,                        December 31,                      
                                                 2021               2020             2021                2020          
 Consolidated                                                                                                          
 Compensation and benefits                       $     2,905        $     2,650      $     11,425        $     10,129  
 Other operating expenses                              1,246              1,195            4,083               4,029   
 Total expenses                                  $     4,151        $     3,845      $     15,508        $     14,158  
                                                                                                                       
 Depreciation and amortization expense           $     91           $     108        $     382           $     390     
 Identified intangible amortization expense            87                 86               365                 351     
 Total                                           $     178          $     194        $     747           $     741     
                                                                                                                       
 Stock option expense                            $     3            $     3          $     32            $     28      
                                                                                                                       
 Risk and Insurance Services                                                                                           
 Compensation and benefits                       $     1,630        $     1,456      $     6,506         $     5,690   
 Other operating expenses                              752                613              2,499               2,301   
 Total expenses                                  $     2,382        $     2,069      $     9,005         $     7,991   
                                                                                                                       
 Depreciation and amortization expense           $     44           $     62         $     196           $     208     
 Identified intangible amortization expense            73                 70               309                 292     
 Total                                           $     117          $     132        $     505           $     500     
                                                                                                                       
 Consulting                                                                                                            
 Compensation and benefits                       $     1,148        $     1,084      $     4,435         $     3,995   
 Other operating expenses                              556                639              1,850               1,987   
 Total expenses                                  $     1,704        $     1,723      $     6,285         $     5,982   
                                                                                                                       
 Depreciation and amortization expense           $     28           $     29         $     115           $     115     
 Identified intangible amortization expense            14                 16               56                  59      
 Total                                           $     42           $     45         $     171           $     174     
                                                                                                                       

 Marsh & McLennan Companies, Inc.                                                                                   
 
                                                                                                                  
 Consolidated Balance Sheets                                                                                        
 
                                                                                                                  
 (Millions) (Unaudited)                                                                                             
 
                                                                                                                  
                                                                                                                    
                                                                    December 31,              December 31,          
                                                                    
                         
                     
                                                                    2021                      2020                  
 ASSETS                                                                                                             
 Current assets:                                                                                                    
 Cash and cash equivalents                                          $      1,752              $      2,089          
 Net receivables                                                           5,586                     5,326          
 Other current assets                                                      926                       740            
 Total current assets                                                      8,264                     8,155          
                                                                                                                    
 Goodwill and intangible assets                                            19,127                    18,216         
 Fixed assets, net                                                         847                       856            
 Pension related assets                                                    2,270                     1,768          
 Right of use assets                                                       1,868                     1,894          
 Deferred tax assets                                                       551                       702            
 Other assets                                                              1,461                     1,458          
 TOTAL ASSETS                                                       $      34,388             $      33,049         
                                                                                                                    
 LIABILITIES AND EQUITY                                                                                             
 Current liabilities:                                                                                               
 Short-term debt                                                    $      17                 $      517            
 Accounts payable and accrued liabilities                                  3,165                     3,050          
 Accrued compensation and employee benefits                                2,942                     2,400          
 Current lease liabilities                                                 332                       342            
 Accrued income taxes                                                      198                       247            
 Total current liabilities                                                 6,654                     6,556          
                                                                                                                    
 Fiduciary liabilities                                                     9,622                     8,585          
 Less - cash and cash equivalents held in a fiduciary capacity             (9,622  )                 (8,585  )      
                                                                           —                         —              
 Long-term debt                                                            10,933                    10,796         
 Pension, post-retirement and post-employment benefits                     1,632                     2,662          
 Long-term lease liabilities                                               1,880                     1,924          
 Liabilities for errors and omissions                                      355                       366            
 Other liabilities                                                         1,712                     1,485          
                                                                                                                    
 Total equity                                                              11,222                    9,260          
 TOTAL LIABILITIES AND EQUITY                                       $      34,388             $      33,049         

 Marsh & McLennan Companies, Inc.                                                                                         
 
                                                                                                                        
 Consolidated Statements of Cash Flows( (a))                                                                              
 
                                                                                                                        
 (Millions) (Unaudited)                                                                                                   
                                                                                                                          
                                                                                 For the Years Ended                      
                                                                                 December 31,                             
                                                                                 2021                   2020              
 Operating cash flows:                                                                                                    
 Net income before non-controlling interests                                     $    3,174             $    2,046        
 Adjustments to reconcile net income to cash provided by operations:                                                      
 Depreciation and amortization                                                        747                    741          
 Non cash lease expense                                                               327                    355          
 Gain on consolidation of entity                                                      (267    )              —            
 Share-based compensation expense                                                     348                    290          
 Net (gain) loss on investments, disposition of assets and other                      (130    )              64           
                                                                                                                          
 Changes in assets and liabilities:                                                                                       
 Accrued compensation and employee benefits                                           527                    207          
 Net receivables                                                                      (252    )              (75     )    
 Other changes to assets and liabilities                                              (199    )              429          
 Contributions to pension and other benefit plans in excess of current year           (372    )              (356    )    
 credit                                                                                                                   
 Operating lease liabilities                                                          (349    )              (351    )    
 Effect of exchange rate changes                                                      (38     )              32           
 Net cash provided by operations                                                      3,516                  3,382        
 Financing cash flows:                                                                                                    
 Purchase of treasury shares                                                          (1,159  )              —            
 Borrowings from term-loan and credit facilities                                      —                      1,000        
 Proceeds from issuance of debt                                                       743                    737          
 Repayments of debt                                                                   (1,016  )              (2,515  )    
 Net issuance of common stock from treasury shares                                    60                     —            
 Net distributions from non-controlling interests and deferred/contingent             (82     )              (159    )    
 consideration                                                                                                            
 Dividends paid                                                                       (1,026  )              (943    )    
 Increase in fiduciary liabilities                                                    1,183                  955          
 Net cash used for financing activities                                               (1,297  )              (925    )    
 Investing cash flows:                                                                                                    
 Capital expenditures                                                                 (406    )              (348    )    
 Net sales of long-term investments and other                                         17                     104          
 Dispositions                                                                         84                     98           
 Acquisitions, net of cash and cash held in a fiduciary capacity acquired             (859    )              (647    )    
 Net cash used for investing activities                                               (1,164  )              (793    )    
 Effect of exchange rate changes on cash, cash equivalents, and cash and cash         (355    )              511          
 equivalents held in a fiduciary capacity                                                                                 
 Increase in cash, cash equivalents, and cash and cash equivalents held in a          700                    2,175        
 fiduciary capacity                                                                                                       
 Cash, cash equivalents, and cash and cash equivalents held in a fiduciary            10,674                 8,499        
 capacity at beginning of period                                                                                          
 Cash, cash equivalents, and cash and cash equivalents held in a fiduciary       $    11,374            $    10,674       
 capacity at end of period                                                                                                
                                                                                                                          
                                                                                                                          
 Reconciliation of cash, cash equivalents, and cash and cash equivalents held                                             
 in a fiduciary capacity to the Consolidated Balance Sheets                                                               
 For the Years Ended December 31,                                                2021                   2020              
 (In millions of dollars)                                                                                                 
 Cash and cash equivalents                                                       $    1,752             $    2,089        
 Cash and cash equivalents held in a fiduciary capacity                               9,622                  8,585        
 Total cash, cash equivalents, and cash and cash equivalents held in a           $    11,374            $    10,674       
 fiduciary capacity                                                                                                       
                                                                                                                          

 (a) The Company revised the Statements of Cash Flows presentation to include     
 cash and cash equivalents held in a fiduciary capacity as a component of total   
 cash, presented as cash, cash equivalents, and cash and cash equivalents held    
 in a fiduciary capacity. The Company revised the 2020 presentation for           
 comparable purposes.                                                             


Media Contact: 

Erick R. Gustafson

Marsh McLennan

+1 202 263 7788

erick.gustafson@mmc.com (mailto:erick.gustafson@mmc.com)

Investor Contact: 

Sarah DeWitt

Marsh McLennan

+1 212 345 6750

sarah.dewitt@mmc.com (mailto:sarah.dewitt@mmc.com)



View source version on businesswire.com:
https://www.businesswire.com/news/home/20220126006014/en/
(https://www.businesswire.com/news/home/20220126006014/en/)

Marsh & McLennan


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