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REG-Marsh McLennan Marsh McLennan Reports Third Quarter 2023 Results

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Marsh McLennan Reports Third Quarter 2023 Results

GAAP Revenue Increases 13%; Underlying Revenue Rises 10%

Growth in GAAP Operating Income of 26% and Adjusted Operating Income of 24%

Third Quarter GAAP EPS Rises 36% to $1.47 and Adjusted EPS Increases 33% to
$1.57

Nine Months GAAP EPS Rises 18% to $6.01 and Adjusted EPS Increases 17% to
$6.31

 

Marsh McLennan (NYSE: MMC), the world’s leading professional services firm
in the areas of risk, strategy and people, today reported financial results
for the third quarter ended September 30, 2023.

John Doyle, President and CEO, said: "Marsh McLennan's third quarter results
were outstanding, reflecting strength across the business. We had another
quarter of double-digit underlying revenue growth, strong adjusted EPS growth
and margin expansion. We achieved these results while also continuing to make
significant investments for the future."

"With our performance through the third quarter, we are on track for another
terrific year."

Consolidated Results

Consolidated revenue in the third quarter of 2023 was $5.4 billion, an
increase of 13% compared with the third quarter of 2022. On an underlying
basis, revenue increased 10%. Operating income was $996 million, an increase
of 26% from a year ago. Adjusted operating income, which excludes noteworthy
items as presented in the attached supplemental schedules, rose 24% to $1.1
billion. Net income attributable to the Company was $730 million, or $1.47 per
diluted share, compared with $1.08 in the third quarter of 2022. Adjusted
earnings per share rose 33% to $1.57 per diluted share compared with $1.18 a
year ago and included a benefit of 10 cents per share from favorable discrete
tax items.

For the nine months ended September 30, 2023, consolidated revenue was $17.2
billion, an increase of 9%, or 10% on an underlying basis compared to the
prior period. Operating income was $4.2 billion, an increase of 16% from the
prior year period. Adjusted operating income rose 17% to $4.4 billion.

Net income attributable to the Company was $3.0 billion, or $6.01 per diluted
share, compared with $5.11 in the first nine months of 2022. Adjusted earnings
per share increased 17% to $6.31 per diluted share compared with $5.38 for the
first nine months of 2022.

Risk & Insurance Services

Risk & Insurance Services revenue was $3.2 billion in the third quarter of
2023, an increase of 12%, or 11% on an underlying basis. Operating income rose
21% to $640 million, and adjusted operating income was $671 million, an
increase of 19% versus a year ago. For the nine months ended September 30,
2023, revenue was $10.8 billion, an increase of 12% both on a GAAP and
underlying basis. Operating income rose 22% to $3.2 billion, and adjusted
operating income was $3.3 billion, an increase of 18% versus a year ago.

Marsh's revenue in the third quarter was $2.7 billion, an increase of 8% on an
underlying basis. In U.S./Canada, underlying revenue rose 6%. International
operations produced underlying revenue growth of 10%, reflecting 14% growth in
Latin America, 10% growth in Asia Pacific, and 9% growth in EMEA. For the nine
months ended September 30, 2023, Marsh’s underlying revenue growth was 9%.

Guy Carpenter's revenue in the third quarter was $359 million, an increase of
8% on an underlying basis. For the nine months ended September 30, 2023, Guy
Carpenter’s underlying revenue growth was 10%.

Consulting

Consulting revenue was $2.2 billion in the third quarter of 2023, an increase
of 13%, or 9% on an underlying basis. Operating income increased 21% to $424
million, while adjusted operating income increased 24% to $447 million. For
the first nine months ended September 30, 2023, revenue was $6.4 billion, an
increase of 6%, or 7% on an underlying basis. Operating income of $1.2 billion
rose 1% versus a year ago, while adjusted operating income increased 11% to
$1.3 billion.

Mercer's revenue in the third quarter was $1.4 billion, an increase of 8% on
an underlying basis. Health revenue of $496 million increased 8% on an
underlying basis. Wealth revenue of $635 million increased 7% on an underlying
basis. Career revenue of $294 million increased 7% on an underlying basis. For
the nine months ended September 30, 2023, Mercer’s revenue was $4.1 billion,
an increase of 7% on an underlying basis.

Oliver Wyman’s revenue in the third quarter was $781 million, an increase of
12% on an underlying basis. For the nine months ended September 30, 2023,
Oliver Wyman’s revenue was $2.3 billion, an increase of 8% on an underlying
basis.

Other Items

The Company repurchased 1.6 million shares of stock for $300 million in the
third quarter of 2023. Through nine months ended September 30, 2023, the
Company has repurchased 5.1 million shares of stock for $900 million.

In the third quarter of 2023, the Company issued $1.6 billion of senior notes.

In August, Marsh McLennan Agency (MMA) acquired Graham Company, a leading risk
management consultancy and one of the top independent insurance and employee
benefits brokers in the U.S.

Conference Call

A conference call to discuss third quarter 2023 results will be held today at
8:30 a.m. Eastern time. The live audio webcast may be accessed at
marshmclennan.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dwww.marshmclennan.com&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=marshmclennan.com&index=1&md5=f1ad9be5177c941d56c7559b1ec6778d)
. A replay of the webcast will be available approximately two hours after the
event. The webcast is listen-only. Those interested in participating in the
question-and-answer session may register here
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fregister.vevent.com%2Fregister%2FBIf4903e15d476471eb1e7b67bb3dc1319&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=here&index=2&md5=dc87b2bb9d8b12c90d8ca3e0234a0ebf)
to receive the dial-in numbers and unique PIN to access the call.

About Marsh McLennan

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm
in the areas of risk, strategy and people. The Company’s more than 85,000
colleagues advise clients in 130 countries. With annual revenue of over $20
billion, Marsh McLennan helps clients navigate an increasingly dynamic and
complex environment through four market-leading businesses. Marsh
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marsh.com%2F&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=Marsh&index=3&md5=db187f104724a4115afa2b4d61645ed9)
provides data-driven risk advisory services and insurance solutions to
commercial and consumer clients. Guy Carpenter
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.guycarp.com%2F&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=Guy+Carpenter&index=4&md5=b5a47ddfbd68fc7ebceef36680a3ae8b)
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.mercer.com%2F&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=Mercer&index=5&md5=40345922526e2a64a2afd73102a77e9b)
delivers advice and technology-driven solutions that help organizations
redefine the world of work, reshape retirement and investment outcomes, and
unlock health and well being for a changing workforce. Oliver Wyman
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.oliverwyman.com%2F&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=Oliver+Wyman&index=6&md5=039279bf7965d7f0208fdae5e4a74133)
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit marshmclennan.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dwww.marshmclennan.com&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=marshmclennan.com&index=7&md5=a2b4df80c247121e61878d5941fa85e6)
, follow us on LinkedIn
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarshmclennan%2Fmycompany%2Fverification%2F&esheet=53636841&newsitemid=20231018447521&lan=en-US&anchor=LinkedIn&index=8&md5=eebb7b6d3eb742f9f2579b1f317c879c)
and X (https://twitter.com/MarshMcLennan) .

INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as defined in the
Private Securities Litigation Reform Act of 1995. These statements, which
express management's current views concerning future events or results, use
words like "anticipate," "assume," "believe," "continue," "estimate,"
"expect," "intend," "plan," "project" and similar terms, and future or
conditional tense verbs like "could," "may," "might," "should," "will" and
"would".

Forward-looking statements are subject to inherent risks and uncertainties
that could cause actual results to differ materially from those expressed or
implied in our forward-looking statements. Factors that could materially
affect our future results include, among other things:


 * the impact of geopolitical or macroeconomic conditions on us, our clients and
the countries and industries in which we operate, including from conflicts
such as the war in Ukraine and the evolving events in Israel and Gaza, slower
GDP growth or recession, capital markets volatility, and inflation;


 * the increasing prevalence of ransomware, supply chain and other forms of cyber
attacks, and their potential to disrupt our operations, or the operations of
our third party vendors, and result in the disclosure of confidential client
or company information;


 * the impact from lawsuits or investigations arising from errors and omissions,
breaches of fiduciary duty or other claims against us in our capacity as a
broker or investment advisor, including claims related to our investment
business’ ability to execute timely trades;


 * the financial and operational impact of complying with laws and regulations,
including domestic and international sanctions regimes, anti-corruption laws
such as the U.S. Foreign Corrupt Practices Act, U.K. Anti Bribery Act and
cybersecurity, data privacy and artificial intelligence regulations;


 * our ability to attract, retain and develop industry leading talent;


 * our ability to compete effectively and adapt to competitive pressures in each
of our businesses, including from disintermediation as well as technological
change, digital disruption and other types of innovation such as artificial
intelligence;


 * our ability to manage potential conflicts of interest, including where our
services to a client conflict, or are perceived to conflict, with the
interests of another client or our own interests;


 * the impact of changes in tax laws, guidance and interpretations, such as the
implementation of the Organization for Economic Cooperation and Development
international tax framework, or the increasing number of disagreements with
and challenges by tax authorities in the current global tax environment; and


 * the regulatory, contractual and reputational risks that arise based on
insurance placement activities and insurer revenue streams.

The factors identified above are not exhaustive. Marsh McLennan and its
subsidiaries (collectively, the "Company") operate in a dynamic business
environment in which new risks emerge frequently. Accordingly, we caution
readers not to place undue reliance on any forward-looking statements, which
are based only on information currently available to us and speak only as of
the dates on which they are made. The Company undertakes no obligation to
update or revise any forward-looking statement to reflect events or
circumstances arising after the date on which it is made.

Further information concerning the Company, including information about
factors that could materially affect our results of operations and financial
condition, is contained in the Company's filings with the Securities and
Exchange Commission, including the "Risk Factors" section and the
"Management’s Discussion and Analysis of Financial Condition and Results of
Operations" section of our most recently filed Annual Report on Form 10-K.
                                                                                                                                       
 Marsh & McLennan Companies, Inc.                                                                                                      
 
Consolidated Statements of Income                                                                                                    
 
(In millions, except per share data)                                                                                                 
 
(Unaudited)                                                                                                                          
                                                                                                                                       
                                                                                                                                       
                                                                 Three Months Ended                  Nine Months Ended                 
                                                                 
September 30,                      
September 30,                    
                                                                       2023               2022             2023                2022    
 Revenue                                                         $     5,382        $     4,770      $     17,182        $     15,698  
 Expense:                                                                                                                              
 Compensation and benefits                                             3,287              2,923            9,831               9,033   
 Other operating expenses                                              1,099              1,056            3,172               3,065   
 Operating expenses                                                    4,386              3,979            13,003              12,098  
 Operating income                                                      996                791              4,179               3,600   
 Other net benefit credits                                             62                 57               180                 178     
 Interest income                                                       16                 4                40                  6       
 Interest expense                                                      (145)              (118)            (427)               (342)   
 Investment income (loss)                                              1                  (1)              6                   27      
 Income before income taxes                                            930                733              3,978               3,469   
 Income tax expense                                                    192                181              941                 853     
 Net income before non-controlling interests                           738                552              3,037               2,616   
 Less: Net income attributable to non-controlling interests            8                  6                37                  32      
 Net income attributable to the Company                          $     730          $     546        $     3,000         $     2,584   
 Net income per share attributable to the Company:                                                                                     
 - Basic                                                         $     1.48         $     1.10       $     6.07          $     5.16    
 - Diluted                                                       $     1.47         $     1.08       $     6.01          $     5.11    
 Average number of shares outstanding:                                                                                                 
 - Basic                                                               494                498              494                 501     
 - Diluted                                                             499                503              499                 506     
 Shares outstanding at September 30                                    493                497              493                 497     
                                                                                                                                       


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Three Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period over period comparisons of revenue.
Similarly, certain other items such as acquisitions and dispositions,
including transfers among businesses, may impact period over period
comparisons of revenue. Non-GAAP underlying revenue measures the change in
revenue from one period to the next by isolating these impacts.
                                                                                                     Components of Revenue Change*                                 
                                        Three Months Ended                         % Change          Currency            Acquisitions/             Non-GAAP        
                                        
September 30,                             
GAAP             
Impact             
Dispositions/            
Underlying     
                                                                                   
Revenue*                             
Other Impact**           
Revenue        
                                             2023                  2022            
 Risk and Insurance Services                                                                                                                                       
 Marsh                                  $    2,700            $    2,470           9      %          1      %            1         %               8       %       
 Guy Carpenter                               359                   328             9      %          1      %            1         %               8       %       
 Subtotal                                    3,059                 2,798           9      %          1      %            1         %               8       %       
 Fiduciary interest income                   131                   40                                                                                              
 Total Risk and Insurance Services           3,190                 2,838           12     %          1      %            1         %               11      %       
 Consulting                                                                                                                                                        
 Mercer                                      1,425                 1,284           11     %          1      %            2         %               8       %       
 Oliver Wyman Group                          781                   667             17     %          2      %            3         %               12      %       
 Total Consulting                            2,206                 1,951           13     %          2      %            2         %               9       %       
 Corporate Eliminations                      (14    )              (19    )                                                                                        
 Total Revenue                          $    5,382            $    4,770           13     %          1      %            2         %               10      %       
                                                                                                                                                                   


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                Components of Revenue Change*                                 
                          Three Months Ended                  % Change          Currency            Acquisitions/             Non-GAAP        
                          
September 30,                      
GAAP             
Impact             
Dispositions/            
Underlying     
                                                              
Revenue*                             
Other Impact**           
Revenue        
                                2023               2022       
 Marsh:                                                                                                                                       
 EMEA (a)                 $     692          $     615        13     %          4      %            —                         9       %       
 Asia Pacific (a)               311                286        9      %          (2     )%           —                         10      %       
 Latin America                  134                118        14     %          1      %            (1        )%              14      %       
 Total International            1,137              1,019      12     %          2      %            —                         10      %       
 U.S./Canada                    1,563              1,451      8      %          —                   2         %               6       %       
 Total Marsh              $     2,700        $     2,470      9      %          1      %            1         %               8       %       
 Mercer:                                                                                                                                      
 Wealth                   $     635          $     561        13     %          2      %            4         %               7       %       
 Health                         496                451        10     %          1      %            —                         8       %       
 Career                         294                272        8      %          —                   1         %               7       %       
 Total Mercer             $     1,425        $     1,284      11     %          1      %            2         %               8       %       

 (a)    In the first quarter of 2023, the Company began reporting the Marsh India       
        operations in EMEA. Prior year results for India have been reclassified from    
        Asia Pacific to EMEA for comparative purposes.                                  
                                                                                        
 *      Rounded to whole percentages. Components of revenue may not add due to          
        rounding.                                                                       
 **     Acquisitions, dispositions, and other includes the impact of current and prior  
        year items excluded from the calculation of non-GAAP underlying revenue for     
        comparability purposes. Details on these items are provided in the              
        reconciliation of non-GAAP revenue to GAAP revenue tables included in this      
        release.                                                                        
                                                                                        


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Nine Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period over period comparisons of revenue.
Similarly, certain other items such as acquisitions and dispositions,
including transfers among businesses, may impact period over period
comparisons of revenue. Non-GAAP underlying revenue measures the change in
revenue from one period to the next by isolating these impacts.
                                                                                                       Components of Revenue Change*                                 
                                        Nine Months Ended                            % Change          Currency            Acquisitions/             Non-GAAP        
                                        
September 30,                               
GAAP             
Impact             
Dispositions/            
Underlying     
                                                                                     
Revenue*                             
Other Impact**           
Revenue        
                                             2023                   2022             
 Risk and Insurance Services                                                                                                                                         
 Marsh                                  $    8,482             $    7,794            9      %          (1     )%           1         %               9       %       
 Guy Carpenter                               2,006                  1,849            8      %          (1     )%           —                         10      %       
 Subtotal                                    10,488                 9,643            9      %          (1     )%           1         %               9       %       
 Fiduciary interest income                   330                    57                                                                                               
 Total Risk and Insurance Services           10,818                 9,700            12     %          (1     )%           1         %               12      %       
 Consulting                                                                                                                                                          
 Mercer                                      4,143                  4,016            3      %          (1     )%           (3        )%              7       %       
 Oliver Wyman Group                          2,266                  2,029            12     %          —                   4         %               8       %       
 Total Consulting                            6,409                  6,045            6      %          (1     )%           —                         7       %       
 Corporate Eliminations                      (45     )              (47     )                                                                                        
 Total Revenue                          $    17,182            $    15,698           9      %          (1     )%           —                         10      %       
                                                                                                                                                                     


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                Components of Revenue Change*                                 
                          Nine Months Ended                   % Change          Currency            Acquisitions/             Non-GAAP        
                          
September 30,                      
GAAP             
Impact             
Dispositions/            
Underlying     
                                                              
Revenue*                             
Other Impact**           
Revenue        
                                2023               2022       
 Marsh:                                                                                                                                       
 EMEA (a)                 $     2,482        $     2,264      10     %          (1     )%           1         %               10      %       
 Asia Pacific (a)               980                927        6      %          (4     )%           —                         9       %       
 Latin America                  386                340        13     %          —                   —                         14      %       
 Total International            3,848              3,531      9      %          (2     )%           1         %               10      %       
 U.S./Canada                    4,634              4,263      9      %          —                   2         %               7       %       
 Total Marsh              $     8,482        $     7,794      9      %          (1     )%           1         %               9       %       
 Mercer:                                                                                                                                      
 Wealth                   $     1,853        $     1,775      4      %          (1     )%           1         %               4       %       
 Health                         1,559              1,562      —                 (1     )%           (9        )%              10      %       
 Career                         731                679        8      %          (1     )%           1         %               8       %       
 Total Mercer             $     4,143        $     4,016      3      %          (1     )%           (3        )%              7       %       

 (a)    In the first quarter of 2023, the Company began reporting the Marsh India       
        operations in EMEA. Prior year results for India have been reclassified from    
        Asia Pacific to EMEA for comparative purposes.                                  
                                                                                        
 *      Rounded to whole percentages. Components of revenue may not add due to          
        rounding.                                                                       
 **     Acquisitions, dispositions, and other includes the impact of current and prior  
        year items excluded from the calculation of non-GAAP underlying revenue for     
        comparability purposes. Details on these items are provided in the              
        reconciliation of non-GAAP revenue to GAAP revenue tables included in this      
        release.                                                                        
                                                                                        


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three Months Ended September 30

(Millions) (Unaudited)

Overview

The Company reports its financial results in accordance with accounting
principles generally accepted in the United States (referred to in this
release as in accordance with "GAAP" or "reported" results). The Company also
refers to and presents certain additional non-GAAP financial measures, within
the meaning of Regulation G and item 10(e) Regulation S-K in accordance with
the Securities Exchange Act of 1934. These measures are: non-GAAP revenue,
adjusted operating income (loss), adjusted operating margin, adjusted income,
net of tax and adjusted earnings per share (EPS). The Company has included
reconciliations of these non-GAAP financial measures to the most directly
comparable financial measure calculated in accordance with GAAP in the
following tables.

The Company believes these non-GAAP financial measures provide useful
supplemental information that enables investors to better compare the
Company’s performance across periods. Management also uses these measures
internally to assess the operating performance of its businesses and to decide
how to allocate resources. However, investors should not consider these
non-GAAP measures in isolation from, or as a substitute for, the financial
information that the Company reports in accordance with GAAP. The Company's
non-GAAP measures include adjustments that reflect how management views its
businesses, and may differ from similarly titled non-GAAP measures presented
by other companies.

Adjusted Operating Income (Loss) and Adjusted Operating Margin

Adjusted operating income (loss) is calculated by excluding the impact of
certain noteworthy items from the Company's GAAP operating income (loss). The
following tables identify these noteworthy items and reconcile adjusted
operating income (loss) to GAAP operating income (loss), on a consolidated and
reportable segment basis, for the three and nine months ended September 30,
2023 and 2022. The following tables also present adjusted operating margin.
For the three and nine months ended September 30, 2023 and 2022, adjusted
operating margin is calculated by dividing the sum of adjusted operating
income and identified intangible asset amortization by consolidated or segment
adjusted revenue. The Company's adjusted revenue used in the determination of
adjusted operating margin is calculated by excluding the impact of certain
noteworthy items from the Company's GAAP revenue.
                                                       Risk & Insurance               Consulting            Corporate/               Total          
                                                       
Services                                            
Eliminations                           
 Three Months Ended September 30, 2023                                                                                                              
 Operating income (loss)                               $        640                   $     424             $      (68    )          $   996        
 Operating margin                                               20.0     %                  19.2  %                N/A                   18.5   %   
 Add (deduct) impact of noteworthy items:                                                                                                           
 Restructuring, excluding JLT (a)                               20                          17                     9                     46         
 Changes in contingent consideration (b)                        4                           —                      —                     4          
 JLT integration and restructuring costs (c)                    6                           —                      —                     6          
 Westpac acquisition related costs                              —                           5                      —                     5          
 Other                                                          1                           1                      —                     2          
 Operating income adjustments                                   31                          23                     9                     63         
 Adjusted operating income (loss)                      $        671                   $     447             $      (59    )          $   1,059      
 Total identified intangible amortization expense      $        74                    $     11              $      —                 $   85         
 Adjusted operating margin                                      23.4     %                  20.8  %                N/A                   21.3   %   
                                                                                                                                                    
 Three Months Ended September 30, 2022                                                                                                              
 Operating income (loss)                               $        529                   $     350             $      (88    )          $   791        
 Operating margin                                               18.7     %                  17.9  %                N/A                   16.6   %   
 Add (deduct) impact of noteworthy items:                                                                                                           
 Restructuring, excluding JLT (a)                               18                          —                      14                    32         
 Changes in contingent consideration (b)                        11                          —                      —                     11         
 JLT integration and restructuring costs (c)                    —                           5                      1                     6          
 JLT acquisition related retention costs                        4                           —                      —                     4          
 Other                                                          —                           7                      —                     7          
 Operating income adjustments                                   33                          12                     15                    60         
 Adjusted operating income (loss)                      $        562                   $     362             $      (73    )          $   851        
 Total identified intangible amortization expense      $        74                    $     10              $      —                 $   84         
 Adjusted operating margin                                      22.4     %                  19.1  %                N/A                   19.6   %   

 (a)    In 2023, costs primarily include severance and lease exit charges for         
        activities focused on workforce actions, rationalization of technology and    
        functional resources, and reductions in real estate.                          
 (b)    Change in fair value of contingent consideration related to acquisitions and  
        dispositions measured each quarter.                                           
 (c)    In 2023, reflects adjustments to restructuring liabilities for lease exit     
        charges for a legacy JLT U.K. location.                                       
                                                                                      

                                                                                                                                                                        
 Marsh & McLennan Companies, Inc.                                                                                                                                       
 
Reconciliation of Non-GAAP Measures                                                                                                                                   
 
Nine Months Ended September 30                                                                                                                                        
 
(Millions) (Unaudited)                                                                                                                                                
                                                                                                                                                                        
                                                                                                                                                                        
                                                                          Risk & Insurance               Consulting             Corporate/               Total          
                                                                          
Services                                             
Eliminations                           
 Nine Months Ended September 30, 2023                                                                                                                                   
 Operating income (loss)                                                  $        3,192                 $     1,223            $      (236   )          $   4,179      
 Operating margin                                                                  29.5     %                  19.1   %                N/A                   24.3   %   
 Add (deduct) impact of noteworthy items:                                                                                                                               
 Restructuring, excluding JLT (a)                                                  67                          33                      48                    148        
 Changes in contingent consideration (b)                                           20                          1                       —                     21         
 JLT integration and restructuring costs (c)                                       22                          —                       —                     22         
 JLT legacy legal charges (d)                                                      —                           (51    )                —                     (51    )   
 Disposal of business (e)                                                          —                           17                      —                     17         
 Westpac acquisition related costs                                                 —                           32                      —                     32         
 Other                                                                             1                           1                       —                     2          
 Operating income adjustments                                                      110                         33                      48                    191        
 Adjusted operating income (loss)                                         $        3,302                 $     1,256            $      (188   )          $   4,370      
 Total identified intangible amortization expense                         $        221                   $     36               $      —                 $   257        
 Adjusted operating margin                                                         32.6     %                  20.1   %                N/A                   26.9   %   
                                                                                                                                                                        
 Nine Months Ended September 30, 2022                                                                                                                                   
 Operating income (loss)                                                  $        2,617                 $     1,217            $      (234   )          $   3,600      
 Operating margin                                                                  27.0     %                  20.1   %                N/A                   22.9   %   
 Add (deduct) impact of noteworthy items:                                                                                                                               
 Restructuring, excluding JLT (a)                                                  38                          6                       34                    78         
 Changes in contingent consideration (b)                                           33                          5                       —                     38         
 JLT integration and restructuring costs (c)                                       6                           10                      2                     18         
 JLT legacy legal charges (d)                                                      14                          (11    )                —                     3          
 Disposal of business (e)                                                          —                           (114   )                —                     (114   )   
 JLT acquisition related retention costs                                           24                          1                       3                     28         
 Legal claims and other (f)                                                        30                          9                       —                     39         
 Deconsolidation of Russian businesses and other related charges (g)               42                          10                      —                     52         
 Operating income adjustments                                                      187                         (84    )                39                    142        
 Adjusted operating income (loss)                                         $        2,804                 $     1,133            $      (195   )          $   3,742      
 Total identified intangible amortization expense                         $        223                   $     35               $      —                 $   258        
 Adjusted operating margin                                                         31.1     %                  19.6   %                N/A                   25.6   %   

 (a)    In 2023, costs primarily include severance and lease exit charges for           
        activities focused on workforce actions, rationalization of technology and      
        functional resources, and reductions in real estate. Costs also reflect         
        charges for Marsh's operational excellence program.                             
 (b)    Change in fair value of contingent consideration related to acquisitions and    
        dispositions measured each quarter.                                             
 (c)    In 2023, reflects adjustments to restructuring liabilities for lease exit       
        charges for a legacy JLT U.K. location.                                         
 (d)    Reflects insurance and indemnity recoveries for a legacy JLT E&O matter         
        relating to suitability of advice provided to individuals for defined benefit   
        pension transfers in the U.K.                                                   
 (e)    Loss on sale of an individual financial advisory business in Canada. In 2022,   
        the amount reflects a gain of $112 million on the sale of the Mercer U.S.       
        affinity business. These amounts are included in revenue in the consolidated    
        statements of income and excluded from non-GAAP revenue and adjusted revenue    
        used in the calculation of adjusted operating margin.                           
 (f)    Primarily reflects settlement charges and legal costs related to strategic      
        recruiting.                                                                     
 (g)    Loss on deconsolidation of Russian businesses and other related charges. The    
        loss on deconsolidation of $39 million is included in revenue in the            
        consolidated statements of income and excluded from non-GAAP revenue and        
        adjusted revenue used in the calculation of adjusted operating margin. The      
        remaining expenses of $13 million are included in other operating expenses in   
        the consolidated statements of income.                                          
                                                                                        


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three and Nine Months Ended September 30

(In millions, except per share data)

(Unaudited)

Adjusted income, net of tax is calculated as the Company's GAAP income from
continuing operations, adjusted to reflect the after tax impact of the
operating income adjustments in the preceding tables and the additional items
listed below. Adjusted EPS is calculated by dividing the Company’s adjusted
income, net of tax, by the average number of shares outstanding-diluted for
the relevant period. The following tables reconcile adjusted income, net of
tax to GAAP income from continuing operations and adjusted EPS to GAAP EPS for
three and nine months ended September 30, 2023 and 2022.
                                                           Three Months Ended                                   Three Months Ended                               
                                                           
September 30, 2023                                  
September 30, 2022                              
                                                           Amount                             Adjusted          Amount                             Adjusted      
                                                                                              
EPS                                                 
EPS          
 Net income before non-controlling interests, as reported                      $    738                                             $    552                     
 Less: Non-controlling interest, net of tax                                         8                                                    6                       
 Subtotal                                                                      $    730       $      1.47                           $    546       $      1.08   
 Operating income adjustments                              $    63                                              $    60                                          
 Investments adjustment                                         1                                                    4                                           
 Income tax effect of adjustments (a)                           (12  )                                               (16  )                                      
                                                                                    52               0.10                                48               0.10   
 Adjusted income, net of tax                                                   $    782       $      1.57                           $    594       $      1.18   
                                                                                                                                                                 

                                                           Nine Months Ended                                      Nine Months Ended                                  
                                                           
September 30, 2023                                    
September 30, 2022                                
                                                           Amount                               Adjusted          Amount                               Adjusted      
                                                                                                
EPS                                                   
EPS          
 Net income before non-controlling interests, as reported                      $    3,037                                             $    2,616                     
 Less: Non-controlling interest, net of tax                                         37                                                     32                        
 Subtotal                                                                      $    3,000       $      6.01                           $    2,584       $      5.11   
 Operating income adjustments                              $    191                                               $    142                                           
 Investments adjustment                                         2                                                      (4   )                                        
 Pension settlement adjustment                                  —                                                      1                                             
 Income tax effect of adjustments (a)                           (45  )                                                 (1   )                                        
                                                                                    148                0.30                                138                0.27   
 Adjusted income, net of tax                                                   $    3,148       $      6.31                           $    2,722       $      5.38   

 (a)    For items with an income tax impact, the tax effect was calculated using an  
        effective tax rate based on the tax jurisdiction for each item.              
                                                                                     

                                                                                                                       
 Marsh & McLennan Companies, Inc.                                                                                      
 
Supplemental Information                                                                                             
 
Three and Nine Months Ended September 30                                                                             
 
(Millions) (Unaudited)                                                                                               
                                                                                                                       
                                                                                                                       
                                                 Three Months Ended                  Nine Months Ended                 
                                                 
September 30,                      
September 30,                    
                                                       2023               2022             2023                2022    
 Consolidated                                                                                                          
 Compensation and benefits                       $     3,287        $     2,923      $     9,831         $     9,033   
 Other operating expenses                              1,099              1,056            3,172               3,065   
 Total expenses                                  $     4,386        $     3,979      $     13,003        $     12,098  
                                                                                                                       
 Depreciation and amortization expense           $     95           $     85         $     270           $     259     
 Identified intangible amortization expense            85                 84               257                 258     
 Total                                           $     180          $     169        $     527           $     517     
                                                                                                                       
 Risk and Insurance Services                                                                                           
 Compensation and benefits                       $     1,900        $     1,688      $     5,703         $     5,239   
 Other operating expenses                              650                621              1,923               1,844   
 Total expenses                                  $     2,550        $     2,309      $     7,626         $     7,083   
                                                                                                                       
 Depreciation and amortization expense           $     49           $     40         $     135           $     123     
 Identified intangible amortization expense            74                 74               221                 223     
 Total                                           $     123          $     114        $     356           $     346     
                                                                                                                       
 Consulting                                                                                                            
 Compensation and benefits                       $     1,251        $     1,107      $     3,690         $     3,416   
 Other operating expenses                              531                494              1,496               1,412   
 Total expenses                                  $     1,782        $     1,601      $     5,186         $     4,828   
                                                                                                                       
 Depreciation and amortization expense           $     30           $     26         $     78            $     79      
 Identified intangible amortization expense            11                 10               36                  35      
 Total                                           $     41           $     36         $     114           $     114     
                                                                                                                       

                                                                                                           
 Marsh & McLennan Companies, Inc.                                                                          
 
Consolidated Balance Sheets                                                                              
 
(Millions)                                                                                               
                                                                                                           
                                                                                                           
                                                                 (Unaudited)             December 31,      
                                                                 
September 30,          
2022             
                                                                 
2023                                     
 ASSETS                                                                                                    
 Current assets:                                                                                           
 Cash and cash equivalents                                       $         2,901         $        1,442    
 Cash and cash equivalents held in a fiduciary capacity (a)                11,828                 10,660   
 Net receivables                                                           6,520                  5,852    
 Other current assets                                                      1,030                  1,005    
 Total current assets                                                      22,279                 18,959   
                                                                                                           
 Goodwill and intangible assets                                            19,153                 18,788   
 Fixed assets, net                                                         859                    871      
 Pension related assets                                                    2,310                  2,127    
 Right of use assets                                                       1,519                  1,562    
 Deferred tax assets                                                       348                    358      
 Other assets                                                              1,532                  1,449    
 TOTAL ASSETS                                                    $         48,000        $        44,114   
                                                                                                           
 LIABILITIES AND EQUITY                                                                                    
 Current liabilities:                                                                                      
 Short-term debt                                                 $         1,868         $        268      
 Accounts payable and accrued liabilities                                  3,143                  3,278    
 Accrued compensation and employee benefits                                2,632                  3,095    
 Current lease liabilities                                                 303                    310      
 Accrued income taxes                                                      480                    221      
 Dividends payable                                                         351                    —        
 Fiduciary liabilities (a)                                                 11,828                 10,660   
 Total current liabilities                                                 20,605                 17,832   
                                                                                                           
 Long-term debt                                                            11,781                 11,227   
 Pension, post-retirement and post-employment benefits                     840                    921      
 Long-term lease liabilities                                               1,643                  1,667    
 Liabilities for errors and omissions                                      319                    355      
 Other liabilities                                                         1,226                  1,363    
                                                                                                           
 Total equity                                                              11,586                 10,749   
 TOTAL LIABILITIES AND EQUITY                                    $         48,000        $        44,114   

 (a)    In the second quarter of 2023, the Company changed the presentation of          
        fiduciary assets and liabilities on the consolidated balance sheets. Cash and   
        cash equivalents held in a fiduciary capacity was reclassified from an offset   
        to fiduciary liabilities to current assets, with the corresponding fiduciary    
        liabilities reclassified to current liabilities. The presentation in the        
        December 31, 2022 consolidated balance sheet was conformed to the current       
        presentation.                                                                   
                                                                                        

                                                                                                                            
 Marsh & McLennan Companies, Inc.                                                                                           
 
Consolidated Statements of Cash Flows                                                                                     
 
(Millions) (Unaudited)                                                                                                    
                                                                                                                            
                                                                                                                            
                                                                                   Nine Months Ended                        
                                                                                   
September 30,                           
                                                                                        2023                   2022         
 Operating cash flows:                                                                                                      
 Net income before non-controlling interests                                       $    3,037             $    2,616        
 Adjustments to reconcile net income to cash provided by operations:                                                        
 Depreciation and amortization                                                          527                    517          
 Non-cash lease expense                                                                 215                    223          
 Deconsolidation of Russian businesses                                                  —                      39           
 Share-based compensation expense                                                       273                    283          
 Net gain on investments, disposition of assets and other                               (7      )              (139    )    
                                                                                                                            
 Changes in assets and liabilities:                                                                                         
 Accrued compensation and employee benefits                                             (458    )              (451    )    
 Provision for taxes, net of payments and refunds                                       242                    156          
 Net receivables                                                                        (670    )              (745    )    
 Other changes to assets and liabilities                                                (201    )              14           
 Contributions to pension and other benefit plans in excess of current year             (246    )              (306    )    
 credit                                                                                                                     
 Operating lease liabilities                                                            (237    )              (244    )    
 Net cash provided by operations                                                        2,475                  1,963        
 Financing cash flows:                                                                                                      
 Purchase of treasury shares                                                            (900    )              (1,600  )    
 Net proceeds from issuance of commercial paper                                         —                      600          
 Proceeds from issuance of debt                                                         2,170                  —            
 Repayments of debt                                                                     (12     )              (14     )    
 Net issuance of common stock from treasury shares                                      20                     (105    )    
 Net distributions of non-controlling interests and deferred/contingent                 (342    )              (161    )    
 consideration                                                                                                              
 Dividends paid                                                                         (944    )              (840    )    
 Change in fiduciary liabilities                                                        1,223                  2,148        
 Net cash provided by financing activities                                              1,215                  28           
 Investing cash flows:                                                                                                      
 Capital expenditures                                                                   (296    )              (367    )    
 Net purchases of long term investments and other                                       (28     )              (5      )    
 Sales of long term investments                                                         18                     84           
 Dispositions                                                                           (18     )              138          
 Acquisitions, net of cash and cash held in a fiduciary capacity acquired               (619    )              (213    )    
 Net cash used for investing activities                                                 (943    )              (363    )    
 Effect of exchange rate changes on cash, cash equivalents, and cash and cash           (120    )              (1,592  )    
 equivalents held in a fiduciary capacity                                                                                   
 Increase in cash, cash equivalents, and cash and cash equivalents held in a            2,627                  36           
 fiduciary capacity                                                                                                         
 Cash, cash equivalents, and cash and cash equivalents held in a fiduciary              12,102                 11,374       
 capacity at beginning of period                                                                                            
 Cash, cash equivalents, and cash and cash equivalents held in a fiduciary         $    14,729            $    11,410       
 capacity at end of period                                                                                                  

 Reconciliation of cash, cash equivalents, and cash and cash equivalents held                           
 in a fiduciary capacity to the Consolidated Balance Sheets                                             
 Balance at September 30,                                                       2023            2022    
 (In millions)                                                                                          
 Cash and cash equivalents                                                  $   2,901       $   802     
 Cash and cash equivalents held in a fiduciary capacity                         11,828          10,608  
 Total cash, cash equivalents, and cash and cash equivalents held in a      $   14,729      $   11,410  
 fiduciary capacity                                                                                     
                                                                                                        


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three Months Ended September 30

(Millions) (Unaudited)

Non-GAAP revenue isolates the impact of foreign exchange rate movements and
certain transaction-related items from the current period GAAP revenue. The
non-GAAP revenue measure is presented on a constant currency basis, excluding
the impact of foreign currency fluctuations. The Company isolates the impact
of foreign exchange rate movements period over period, by translating the
current period foreign currency GAAP revenue into U.S. Dollars based on the
difference in the current and corresponding prior period exchange rates.
Similarly, certain other items such as acquisitions and dispositions,
including transfers among businesses, may impact period over period
comparisons of revenue and are consistently excluded from current and prior
period GAAP revenues for comparability purposes. Percentage changes, referred
to as non-GAAP underlying revenue, are calculated by dividing the period over
period change in non-GAAP revenue by the prior period non-GAAP revenue.

The following table provides the reconciliation of GAAP revenue to non-GAAP
revenue:
                                        2023                                                                                     2022                                                           
 Three Months Ended September 30,       GAAP                 Currency           Acquisitions/               Non-GAAP             GAAP                 Acquisitions/            Non-GAAP         
                                        
Revenue             
Impact            
Dispositions/              
Revenue             
Revenue             
Dispositions/           
Revenue         
                                                                                
Other Impact                                                         
Other Impact                             
 Risk and Insurance Services                                                                                                                                                                    
 Marsh                                  $    2,700           $    (15  )        $       (31     )           $    2,654           $    2,470           $      (2     )          $    2,468       
 Guy Carpenter                               359                  (3   )                (3      )                353                  328                    —                      328         
 Subtotal                                    3,059                (18  )                (34     )                3,007                2,798                  (2     )               2,796       
 Fiduciary interest income                   131                  —                     —                        131                  40                     —                      40          
 Total Risk and Insurance Services           3,190                (18  )                (34     )                3,138                2,838                  (2     )               2,836       
 Consulting                                                                                                                                                                                     
 Mercer (a)                                  1,425                (17  )                (4      )                1,404                1,284                  21                     1,305       
 Oliver Wyman Group                          781                  (15  )                (21     )                745                  667                    —                      667         
 Total Consulting                            2,206                (32  )                (25     )                2,149                1,951                  21                     1,972       
 Corporate Eliminations                      (14    )             —                     —                        (14    )             (19    )               —                      (19    )    
 Total Revenue                          $    5,382           $    (50  )        $       (59     )           $    5,273           $    4,770           $      19                $    4,789       
                                                                                                                                                                                                


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                       2023                                                                               2022                                                     
 Three Months Ended September 30,      GAAP              Currency           Acquisitions/               Non-GAAP          GAAP              Acquisitions/            Non-GAAP      
                                       
Revenue          
Impact            
Dispositions/              
Revenue          
Revenue          
Dispositions/           
Revenue      
                                                                            
Other Impact                                                   
Other Impact                          
 Marsh:                                                                                                                                                                            
 EMEA (b)                              $      692        $    (23  )        $       (2      )           $      667        $      615        $      (1     )          $      614    
 Asia Pacific (b)                             311             6                     (1      )                  316               286               —                        286    
 Latin America                                134             (1   )                1                          134               118               —                        118    
 Total International                          1,137           (18  )                (2      )                  1,117             1,019             (1     )                 1,018  
 U.S./Canada                                  1,563           3                     (29     )                  1,537             1,451             (1     )                 1,450  
 Total Marsh                           $      2,700      $    (15  )        $       (31     )           $      2,654      $      2,470      $      (2     )          $      2,468  
 Mercer:                                                                                                                                                                           
 Wealth (a)                            $      635        $    (11  )        $       (1      )           $      623        $      561        $      21                $      582    
 Health                                       496             (6   )                —                          490               451               —                        451    
 Career                                       294             —                     (3      )                  291               272               —                        272    
 Total Mercer                          $      1,425      $    (17  )        $       (4      )           $      1,404      $      1,284      $      21                $      1,305  

 (a)    Acquisitions, dispositions, and other in 2022 includes revenue from the        
        Westpac superannuation fund transaction in Wealth.                             
 (b)    In the first quarter of 2023, the Company began reporting the Marsh India      
        operations in EMEA. Prior year results for India have been reclassified from   
        Asia Pacific to EMEA for comparative purposes.                                 
                                                                                       


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Nine Months Ended September 30

(Millions) (Unaudited)

The following table provides the reconciliation of GAAP revenue to Non-GAAP
revenue:
                                        2023                                                                                       2022                                                             
 Nine Months Ended September 30,        GAAP                  Currency           Acquisitions/               Non-GAAP              GAAP                  Acquisitions/            Non-GAAP          
                                        
Revenue              
Impact            
Dispositions/              
Revenue              
Revenue              
Dispositions/           
Revenue          
                                                                                 
Other Impact                                                           
Other Impact                              
 Risk and Insurance Services                                                                                                                                                                        
 Marsh (a)                              $    8,482            $    82            $       (79     )           $    8,485            $    7,794            $      15                $    7,809        
 Guy Carpenter                               2,006                 20                    (18     )                2,008                 1,849                   (19    )               1,830        
 Subtotal                                    10,488                102                   (97     )                10,493                9,643                   (4     )               9,639        
 Fiduciary interest income                   330                   2                     —                        332                   57                      —                      57           
 Total Risk and Insurance Services           10,818                104                   (97     )                10,825                9,700                   (4     )               9,696        
 Consulting                                                                                                                                                                                         
 Mercer (b)                                  4,143                 44                    11                       4,198                 4,016                   (92    )               3,924        
 Oliver Wyman Group (a)                      2,266                 (1   )                (71     )                2,194                 2,029                   11                     2,040        
 Total Consulting                            6,409                 43                    (60     )                6,392                 6,045                   (81    )               5,964        
 Corporate Eliminations                      (45     )             —                     —                        (45     )             (47     )               —                      (47     )    
 Total Revenue                          $    17,182           $    147           $       (157    )           $    17,172           $    15,698           $      (85    )          $    15,613       
                                                                                                                                                                                                    


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                      2023                                                                              2022                                                     
 Nine Months Ended September 30,      GAAP              Currency          Acquisitions/               Non-GAAP          GAAP              Acquisitions/            Non-GAAP      
                                      
Revenue          
Impact           
Dispositions/              
Revenue          
Revenue          
Dispositions/           
Revenue      
                                                                          
Other Impact                                                   
Other Impact                          
 Marsh:                                                                                                                                                                          
 EMEA (a) (c)                         $      2,482      $      32         $       (6      )           $      2,508      $      2,264      $      16                $      2,280  
 Asia Pacific (c)                            980               35                 (4      )                  1,011             927               —                        927    
 Latin America                               386               —                  1                          387               340               —                        340    
 Total International                         3,848             67                 (9      )                  3,906             3,531             16                       3,547  
 U.S./Canada                                 4,634             15                 (70     )                  4,579             4,263             (1     )                 4,262  
 Total Marsh                          $      8,482      $      82         $       (79     )           $      8,485      $      7,794      $      15                $      7,809  
 Mercer:                                                                                                                                                                         
 Wealth (b)                           $      1,853      $      24         $       19                  $      1,896      $      1,775      $      45                $      1,820  
 Health (b)                                  1,559             10                 (1      )                  1,568             1,562             (137   )                 1,425  
 Career                                      731               10                 (7      )                  734               679               —                        679    
 Total Mercer                         $      4,143      $      44         $       11                  $      4,198      $      4,016      $      (92    )          $      3,924  

 (a)    Acquisitions, dispositions and other in 2022 includes the loss on               
        deconsolidation of the Company's Russian businesses at Marsh of $27 million     
        and Oliver Wyman Group of $12 million.                                          
 (b)    Acquisitions, dispositions, and other in 2022 includes revenue from the         
        Westpac superannuation fund transaction in Wealth and a gain from the sale of   
        the Mercer U.S. affinity business of $112 million in Health. Results for 2023   
        in Wealth include the loss on sale of an individual financial advisory          
        business in Canada of $17 million.                                              
 (c)    In the first quarter of 2023, the Company began reporting the Marsh India       
        operations in EMEA. Prior year results for India have been reclassified from    
        Asia Pacific to EMEA for comparative purposes.                                  


Media Contact: 

Erick R. Gustafson

Marsh McLennan

+1 202 263 7788

erick.gustafson@mmc.com 
(mailto:erick.gustafson@mmc.com) 


Investor Contact: 

Sarah DeWitt

Marsh McLennan

+1 212 345 6750

sarah.dewitt@mmc.com (mailto:sarah.dewitt@mmc.com)



View source version on businesswire.com:
https://www.businesswire.com/news/home/20231018447521/en/
(https://www.businesswire.com/news/home/20231018447521/en/)

Marsh & McLennan Companies, Inc.


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