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REG-Marsh & McLennan Marsh McLennan Reports Second Quarter 2021 Results

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Marsh McLennan Reports Second Quarter 2021 Results

GAAP Revenue Increases 20%; Underlying Revenue Rises 13%

Growth in GAAP Operating Income of 39% and Adjusted Operating Income of 24%

Second Quarter EPS Rises to $1.60 from $1.12 and Adjusted EPS Increases 33% to
$1.75

Six Months EPS Rises to $3.51 from $2.60 and Adjusted EPS Increases 26% to
$3.74

 

Marsh McLennan (NYSE: MMC), the world’s leading professional services firm
in the areas of risk, strategy and people, today reported financial results
for the second quarter ended June 30, 2021.

Dan Glaser, President and CEO, said: “Our performance this quarter was
outstanding. The company achieved the strongest underlying growth in two
decades, and experienced an acceleration in growth across all of our
businesses. We grew underlying revenue by 13%, adjusted operating income by
24%, and adjusted EPS by 33%.

“These results are a direct reflection of the hard work and dedication of
our colleagues around the world. We look forward to carrying this momentum
into the second half of the year.”

Consolidated Results

Consolidated revenue in the second quarter of 2021 was $5.0 billion, an
increase of 20% compared with the second quarter of 2020. On an underlying
basis, revenue increased 13%. Operating income was $1.2 billion, an increase
of 39% from the prior year. Adjusted operating income, which excludes
noteworthy items as presented in the attached supplemental schedules, rose 24%
to $1.2 billion. Net income attributable to the Company was $820 million, or
$1.60 per diluted share, compared with $1.12 in the second quarter of 2020.
Adjusted earnings per share rose 33% to $1.75 per diluted share compared with
$1.32 for the prior year period.

For the six months ended June 30, 2021, consolidated revenue was $10.1
billion, an increase of 14%, or 9% on an underlying basis compared to the
prior period. Operating income was $2.6 billion, an increase of 32% from the
prior year period. Adjusted operating income rose 22% to $2.6 billion. Net
income attributable to the Company was $1.8 billion. Fully diluted earnings
per share was $3.51 compared with $2.60 in the first six months of 2020.
Adjusted earnings per share increased 26% to $3.74 compared with $2.96 for the
comparable period in 2020.

Risk & Insurance Services

Risk & Insurance Services revenue was $3.1 billion in the second quarter
of 2021, an increase of 21%, or 13% on an underlying basis. Operating income
rose 37% to $950 million, and adjusted operating income was $927 million, an
increase of 22% from the prior year period. For the six months ended June 30,
2021, revenue was $6.4 billion, an increase of 15%, or 10% on an underlying
basis. Operating income rose 30% to $2.0 billion, and adjusted operating
income was $2.0 billion, an increase of 19% from the prior year period.

Marsh's revenue in the second quarter was $2.7 billion, an increase of 14% on
an underlying basis. In US/Canada, underlying revenue rose 15%. International
operations produced underlying revenue growth of 13%, reflecting 16% growth in
EMEA, 10% growth in Asia Pacific, and 2% in Latin America. For the six months
ended June 30, 2021, Marsh’s underlying revenue growth was 11% compared to
the prior period a year ago.

Guy Carpenter's revenue in the second quarter was $488 million, an increase of
12% on an underlying basis. For the six months ended June 30, 2021, Guy
Carpenter’s underlying revenue growth was 8%.

Consulting

Consulting revenue in the second quarter was $1.9 billion, an increase of 17%
or 12% on an underlying basis compared to the same period a year ago.
Operating income increased 35% to $344 million, and adjusted operating income
increased 34% to $356 million. For the first six months of 2021, revenue was
$3.8 billion, an increase of 11%, or an increase of 8% on an underlying basis.
Operating income of $705 million increased 31% and adjusted operating income
increased 31% to $726 million.

Mercer's revenue was $1.3 billion in the second quarter, an increase of 6% on
an underlying basis. Career with revenue of $187 million, was up 15% on an
underlying basis. Wealth revenue of $625 million increased 4% on an underlying
basis, and Health revenue of $462 million increased 4% on an underlying basis.
For the six months ended June 30, 2021, Mercer’s revenue was $2.6 billion,
an increase of 3% on an underlying basis compared to the same period a year
ago.

Oliver Wyman’s revenue was $618 million in the second quarter, an increase
of 28% on an underlying basis. For the first six months ended June 30, 2021,
Oliver Wyman’s revenue was $1.2 billion, an increase of 19% on an underlying
basis.

Other Items

The Company repurchased 2.4 million shares of stock for $322 million in the
second quarter. Through six months, the Company has repurchased 3.4 million
shares for $434 million.

Last week, the Board of Directors increased the quarterly dividend 15% to
$0.535 per share, with the third quarter dividend payable on August 13, 2021.

Conference Call

A conference call to discuss second quarter 2021 results will be held today at
8:30 a.m. Eastern time. To participate in the teleconference, please dial +1
866 437 7574. Callers from outside the United States should dial +1 409 220
9376. The access code for both numbers is 5668714. The live audio webcast may
be accessed at mmc.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Firnews.mmc.com%2Fevents%2Fevent-details%2Fq2-2021-marsh-mclennan-earnings-conference-call&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=mmc.com&index=1&md5=d6e745fb56791e276545964f65d46862)
. A replay of the webcast will be available approximately two hours after the
event.

About Marsh McLennan

Marsh McLennan
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mmc.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=Marsh+McLennan&index=2&md5=fba782da8bf5615e7f40ed0400757f1f)
(NYSE: MMC) is the world’s leading professional services firm in the areas
of risk, strategy and people. The Company’s 78,000 colleagues advise clients
in 130 countries. With annual revenue of over $18 billion, Marsh McLennan
helps clients navigate an increasingly dynamic and complex environment through
four market-leading businesses. Marsh
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.marsh.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=Marsh&index=3&md5=d5c02cf14927d37825dc85cfb00512aa)
provides data-driven risk advisory services and insurance solutions to
commercial and consumer clients. Guy Carpenter
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.guycarp.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=Guy+Carpenter&index=4&md5=da4b563ff21e49b9b8a0a6067010727d)
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mercer.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=Mercer&index=5&md5=2a4c5b9f8442d883a7447abc4edcdb4d)
delivers advice and technology-driven solutions that help organizations
redefine the world of work, reshape retirement and investment outcomes, and
unlock health and well being for a changing workforce. Oliver Wyman
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.oliverwyman.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=Oliver+Wyman&index=6&md5=300032a088d601b07daf2d6bf63b7882)
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit mmc.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mmc.com%2F&esheet=52464191&newsitemid=20210722005510&lan=en-US&anchor=mmc.com&index=7&md5=02384ab2bd8049928c1a20c4a810a396)
, follow us on LinkedIn
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INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as defined in the
Private Securities Litigation Reform Act of 1995. These statements, which
express management's current views concerning future events or results, use
words like "anticipate," "assume," "believe," "continue," "estimate,"
"expect," "intend," "plan," "project" and similar terms, and future or
conditional tense verbs like "could," "may," "might," "should," "will" and
"would".

Forward-looking statements are subject to inherent risks and uncertainties
that could cause actual results to differ materially from those expressed or
implied in our forward-looking statements. Factors that could materially
affect our future results include, among other things:


 * our ability to maintain adequate safeguards to protect the security of our
information systems and confidential, personal or proprietary information,
particularly given the increased risk of cybersecurity attacks, including
hacking, viruses, malware, ransomware and other types of data security
breaches, as well as the heightened risk caused by remote work arrangements;

 * the impact from lawsuits or investigations arising from errors and omissions,
breaches of fiduciary duty or other claims against us in our capacity as a
broker or investment advisor;

 * increased regulatory activity and scrutiny by regulatory or law enforcement
authorities in the financial services industry;

 * the financial and operational impact of complying with laws and regulations
where we operate and the risks of noncompliance with such laws by us or
third-party providers, including anti-corruption laws such as the U.S. Foreign
Corrupt Practices Act, U.K. Anti-Bribery Act and cybersecurity and data
privacy regulations such as the E.U.’s General Data Protection Regulation;

 * the impact of COVID-19 on our business operations, results of operations, cash
flows and financial position;

 * our ability to compete effectively and adapt to changes in the competitive
environment, including to respond to technological change, disintermediation,
digital disruption and other types of innovation;

 * our ability to manage risks associated with our investment management and
related services business, particularly in the context of uncertain equity
markets, including our ability to execute timely trades in light of increased
trading volume and to manage potential conflicts of interest;

 * our ability to attract and retain industry leading talent;

 * the impact of changes in tax laws, guidance and interpretations, particularly
due to recently enacted legislation in the U.K. and proposals from the U.S.
government or from the Organization for Economic Development and Cooperation,
or disagreements with tax authorities;

 * our ability to successfully recover if we experience a business continuity
problem due to cyberattack, natural disaster, government unrest or otherwise;
and

 * the regulatory, contractual and reputational risks that arise based on
insurance placement activities and growing insurer revenue streams.

The factors identified above are not exhaustive. Marsh McLennan and its
subsidiaries operate in a dynamic business environment in which new risks
emerge frequently. Accordingly, we caution readers not to place undue reliance
on any forward-looking statements, which are based only on information
currently available to us and speak only as of the dates on which they are
made. The Company undertakes no obligation to update or revise any
forward-looking statement to reflect events or circumstances arising after the
date on which it is made.

Further information concerning Marsh McLennan and its businesses, including
information about factors that could materially affect our results of
operations and financial condition, is contained in the Company's filings with
the Securities and Exchange Commission, including the "Risk Factors" section
and the "Management’s Discussion and Analysis of Financial Condition and
Results of Operations" section of our most recently filed Annual Report on
Form 10-K.
                                                                                                                                                    
 Marsh & McLennan Companies, Inc.                                                                                                                   
 
Consolidated Statements of Income                                                                                                                 
 
(In millions, except per share figures)                                                                                                           
 
(Unaudited)                                                                                                                                       
                                                                                                                                                    
                                                                                                                                                    
                                                                 Three Months Ended                         Six Months Ended                        
                                                                 
June 30,                                  
June 30,                               
                                                                 2021                  2020                 2021                   2020             
 Revenue                                                         $    5,017            $    4,189           $    10,100            $    8,840       
 Expense:                                                                                                                                           
 Compensation and benefits                                       2,860                 2,429                5,667                  4,984            
 Other operating expenses                                        929                   875                  1,847                  1,901            
 Operating expenses                                              3,789                 3,304                7,514                  6,885            
 Operating income                                                1,228                 885                  2,586                  1,955            
 Other net benefit credits                                       71                    63                   142                    127              
 Interest income                                                 1                     2                    1                      4                
 Interest expense                                                (110)                 (132)                (228)                  (259)            
 Investment income (loss)                                        19                    (31)                 30                     (33)             
 Income before income taxes                                      1,209                 787                  2,531                  1,794            
 Income tax expense                                              382                   207                  706                    447              
 Net income before non-controlling interests                     827                   580                  1,825                  1,347            
 Less: Net income attributable to non-controlling interests      7                     8                    22                     21               
 Net income attributable to the Company                          $    820              $    572             $    1,803             $    1,326       
 Net income per share attributable to the Company:                                                                                                  
 - Basic                                                         $    1.61             $    1.13            $    3.55              $    2.62        
 - Diluted                                                       $    1.60             $    1.12            $    3.51              $    2.60        
 Average number of shares outstanding                                                                                                               
 - Basic                                                         508                   506                  508                    505              
 - Diluted                                                       513                   511                  514                    510              
 Shares outstanding at June 30                                   507                   506                  507                    506              
                                                                                                                                                    


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Three Months Ended June 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                 Components of Revenue Change*                         
                                        Three Months Ended                         %             Currency          Acquisitions/           Underlying  
                                        
June 30,                                  
Change       
Impact           
Dispositions/          
Revenue    
                                                                                   
GAAP                           
Other Impact                       
                                                                                   
Revenue                                                            
                                        2021                  2020                 
 Risk and Insurance Services                                                                                                                           
 Marsh                                  $    2,650            $    2,161           23%           4%                5%                      14%         
 Guy Carpenter                          488                   433                  13%           1%                —                       12%         
 Subtotal                               3,138                 2,594                21%           4%                4%                      14%         
 Fiduciary Interest Income              3                     9                                                                                        
 Total Risk and Insurance Services      3,141                 2,603                21%           4%                4%                      13%         
 Consulting                                                                                                                                            
 Mercer                                 1,274                 1,149                11%           6%                (1)%                    6%          
 Oliver Wyman Group                     618                   467                  33%           5%                —                       28%         
 Total Consulting                       1,892                 1,616                17%           5%                —                       12%         
 Corporate Eliminations                 (16)                  (30)                                                                                     
 Total Revenue                          $    5,017            $    4,189           20%           4%                2%                      13%         
                                                                                                                                                       
                                                                                                                                                       


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                       Components of Revenue Change*                                 
                          Three Months Ended                         % Change          Currency            Acquisitions/             Underlying      
                          
June 30,                                  
GAAP             
Impact             
Dispositions/            
Revenue        
                                                                     
Revenue                              
Other Impact                             
                          2021                  2020                 
 Marsh:                                                                                                                                              
 EMEA                     $    796              $    597             33     %          9      %            9         %               16      %       
 Asia Pacific             347                   298                  16     %          8      %            (1)       %               10      %       
 Latin America            103                   99                   4      %          2      %            —                         2       %       
 Total International      1,246                 994                  25     %          8      %            5         %               13      %       
 U.S./Canada              1,404                 1,167                20     %          1      %            5         %               15      %       
 Total Marsh              $    2,650            $    2,161           23     %          4      %            5         %               14      %       
 Mercer:                                                                                                                                             
 Wealth                   625                   561                  11     %          8      %            (1)       %               4       %       
 Health                   462                   432                  7      %          3      %            —                         4       %       
 Career                   187                   156                  20     %          5      %            —                         15      %       
 Total Mercer             $    1,274            $    1,149           11     %          6      %            (1)       %               6       %       

 * Components of revenue change may not add due to rounding.  
                                                              


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Six Months Ended June 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                      Components of Revenue Change*                                 
                                        Six Months Ended                            % Change          Currency            Acquisitions/             Underlying      
                                        
June 30,                                   
GAAP             
Impact             
Dispositions/            
Revenue        
                                                                                    
Revenue                              
Other Impact                             
                                        2021                   2020                 
 Risk and Insurance Services                                                                                                                                        
 Marsh                                  $    4,975             $    4,222           18     %          4      %            3         %               11      %       
 Guy Carpenter                          1,383                  1,260                10     %          2      %            —                         8       %       
 Subtotal                               6,358                  5,482                16     %          3      %            3         %               10      %       
 Fiduciary Interest Income              8                      32                                                                                                   
 Total Risk and Insurance Services      6,366                  5,514                15     %          3      %            3         %               10      %       
 Consulting                                                                                                                                                         
 Mercer                                 2,562                  2,400                7      %          5      %            (1)       %               3       %       
 Oliver Wyman Group                     1,203                  978                  23     %          4      %            —                         19      %       
 Total Consulting                       3,765                  3,378                11     %          5      %            (1)       %               8       %       
 Corporate Eliminations                 (31)                   (52)                                                                                                 
 Total Revenue                          $    10,100            $    8,840           14     %          4      %            1         %               9       %       
                                                                                                                                                                    
                                                                                                                                                                    


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                       Components of Revenue Change*                                 
                          Six Months Ended                           % Change          Currency            Acquisitions/             Underlying      
                          
June 30,                                  
GAAP             
Impact             
Dispositions/            
Revenue        
                                                                     
Revenue                              
Other Impact                             
                          2021                  2020                 
 Marsh:                                                                                                                                              
 EMEA                     $    1,633            $    1,351           21     %          7      %            3         %               11      %       
 Asia Pacific             621                   536                  16     %          7      %            —                         9       %       
 Latin America            193                   190                  2      %          (2     )%           —                         4       %       
 Total International      2,447                 2,077                18     %          7      %            2         %               9       %       
 U.S./Canada              2,528                 2,145                18     %          1      %            5         %               12      %       
 Total Marsh              $    4,975            $    4,222           18     %          4      %            3         %               11      %       
 Mercer:                                                                                                                                             
 Wealth                   1,248                 1,153                8      %          7      %            (1        )%              2       %       
 Health                   949                   918                  3      %          2      %            (1        )%              2       %       
 Career                   365                   329                  11     %          4      %            —                         8       %       
 Total Mercer             $    2,562            $    2,400           7      %          5      %            (1        )%              3       %       

 * Components of revenue change may not add due to rounding.  
                                                              


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three Months Ended June 30

(Millions) (Unaudited)
                                                                                  
 Overview                                                                         
                                                                                  
 The Company reports its financial results in accordance with accounting          
 principles generally accepted in the United States (referred to in this          
 release as in accordance with "GAAP" or "reported" results). The Company also    
 refers to and presents below certain additional non-GAAP financial measures,     
 within the meaning of Regulation G under the Securities Exchange Act of 1934.    
 These measures are: adjusted operating income (loss), adjusted operating         
 margin, adjusted income, net of tax and adjusted earnings per share (EPS). The   
 Company has included reconciliations of these non-GAAP financial measures to     
 the most directly comparable financial measure calculated in accordance with     
 GAAP in the following tables.                                                    
                                                                                  
 The Company believes these non-GAAP financial measures provide useful            
 supplemental information that enables investors to better compare the            
 Company’s performance across periods. Management also uses these measures        
 internally to assess the operating performance of its businesses, to assess      
 performance for employee compensation purposes, and to decide how to allocate    
 resources. However, investors should not consider these non-GAAP measures in     
 isolation from, or as a substitute for, the financial information that the       
 Company reports in accordance with GAAP. The Company's non-GAAP measures         
 include adjustments that reflect how management views its businesses, and may    
 differ from similarly titled non-GAAP measures presented by other companies.     
                                                                                  
 Adjusted Operating Income (Loss) and Adjusted Operating Margin                   
                                                                                  
 Adjusted operating income (loss) is calculated by excluding the impact of        
 certain noteworthy items from the Company's GAAP operating income or (loss).     
 The following tables identify these noteworthy items and reconcile adjusted      
 operating income (loss) to GAAP operating income or loss, on a consolidated      
 and reportable segment basis, for the three and six months ended June 30, 2021   
 and 2020. The following tables also present adjusted operating margin. For the   
 three and six months ended June 30, 2021 and 2020, adjusted operating margin     
 is calculated by dividing the sum of adjusted operating income and identified    
 intangible asset amortization by consolidated or segment adjusted revenue.       
                                                                                  

                                                       Risk & Insurance               Consulting            Corporate/               Total           
                                                       
Services                                            
Eliminations                            
 Three Months Ended June 30, 2021                                                                                                                    
 Operating income (loss)                               $        950                   $     344             $      (66)              $    1,228      
 Operating margin                                      30.2              %            18.1        %         N/A                      24.5        %   
 Add (deduct) impact of noteworthy Items:                                                                                                            
 Restructuring, excluding JLT (a)                      4                              3                     5                        12              
 Changes in contingent consideration (b)               (5)                            1                     (3)                      (7)             
 JLT integration and restructuring costs (c)           11                             6                     2                        19              
 JLT acquisition-related costs (d)                     11                             1                     —                        12              
 Disposal of businesses (e)                            (51)                           1                     —                        (50)            
 Other                                                 7                              —                     —                        7               
 Operating income adjustments                          (23)                           12                    4                        (7)             
 Adjusted operating income (loss)                      $        927                   $     356             $      (62)              $    1,221      
 Total identified intangible amortization expense      $        75                    $     14              $      —                 $    89         
 Adjusted operating margin                             32.4              %            19.5        %         N/A                      26.4        %   
                                                                                                                                                     
                                                                                                                                                     
 Three Months Ended June 30, 2020                                                                                                                    
 Operating income (loss), as reported                  $        696                   $     255             $      (66)              $    885        
 Operating margin                                      26.7              %            15.8        %         N/A                      21.1        %   
 Add (deduct) impact of noteworthy Items:                                                                                                            
 Restructuring, excluding JLT (a)                      —                              2                     9                        11              
 Changes in contingent consideration (b)               4                              1                     2                        7               
 JLT integration and restructuring costs (c)           39                             7                     11                       57              
 JLT acquisition-related costs (d)                     12                             —                     1                        13              
 Disposal of businesses (e)                            6                              —                     —                        6               
 Other                                                 5                              —                     —                        5               
 Operating income adjustments                          66                             10                    23                       99              
 Adjusted operating income (loss)                      $        762                   $     265             $      (43)              $    984        
 Total identified intangible amortization expense      $        75                    $     13              $      —                 $    88         
 Adjusted operating margin                             32.1              %            17.3        %         N/A                      25.5        %   
                                                                                                                                                     

 (a) Primarily includes restructuring expenses associated with the Company's      
 global information technology and HR functions and adjustments to                
 restructuring liabilities for future rent under non-cancellable leases.          
 (b) Primarily includes the change in fair value of contingent consideration      
 related to acquisitions and dispositions measured each quarter.                  
 (c) Includes costs incurred for staff reductions, lease related exit costs,      
 technology and consulting costs related to the JLT integration.                  
 (d) Reflects retention costs related to the closing of the JLT Transaction.      
 (e) Primarily reflects a gain on the sale of the U.K. commercial networks        
 business that provided broking and back-office solutions for small independent   
 brokers during the second quarter of 2021. 2020 reflects net loss on disposal    
 of specialty businesses sold in the U.S., U.K. and Canada, previously acquired   
 as part of the JLT Transaction. These amounts are reflected as an increase or    
 decrease of other revenue, which is reflected as part of revenue in the          
 consolidated statements of income. These items are removed from GAAP revenue     
 in the calculation of adjusted operating margin.                                 
                                                                                  

                                                                                                                                                     
 Marsh & McLennan Companies, Inc.                                                                                                                    
 
Reconciliation of Non-GAAP Measures                                                                                                                
 
Six Months Ended June 30                                                                                                                           
 
(Millions) (Unaudited)                                                                                                                             
                                                                                                                                                     
                                                                                                                                                     
                                                       Risk & Insurance               Consulting            Corporate/               Total           
                                                       
Services                                            
Eliminations                            
 Six Months Ended June 30, 2021                                                                                                                      
 Operating income (loss)                               $        2,010                 $     705             $      (129)             $    2,586      
 Operating margin                                      31.6              %            18.7        %         N/A                      25.6        %   
 Add (deduct) impact of noteworthy items:                                                                                                            
 Restructuring, excluding JLT (a)                      5                              8                     10                       23              
 Changes in contingent consideration (b)               1                              (5)                   (3)                      (7)             
 JLT integration and restructuring costs (c)           27                             12                    3                        42              
 JLT acquisition-related costs (d)                     22                             2                     —                        24              
 Disposal of business (e)                              (53)                           4                     —                        (49)            
 Other                                                 7                              —                     —                        7               
 Operating income adjustments                          9                              21                    10                       40              
 Adjusted operating income (loss)                      $        2,019                 $     726             $      (119)             $    2,626      
 Total identified intangible amortization expense      $        161                   $     28              $      —                 $    189        
 Adjusted operating margin                             34.5              %            20.0        %         N/A                      28.0        %   
                                                                                                                                                     
 Six Months Ended June 30, 2020                                                                                                                      
 Operating income (loss)                               $        1,550                 $     537             $      (132)             $    1,955      
 Operating margin                                      28.1              %            15.9        %         N/A                      22.1        %   
 Add (deduct) impact of noteworthy items:                                                                                                            
 Restructuring, excluding JLT (a)                      2                              6                     12                       20              
 Changes in contingent consideration (b)               7                              (3)                   2                        6               
 JLT integration and restructuring costs (c)           100                            17                    20                       137             
 JLT acquisition-related costs (d)                     24                             1                     1                        26              
 Disposal of business (e)                              6                              (4)                   —                        2               
 Other                                                 5                              —                     —                        5               
 Operating income adjustments                          144                            17                    35                       196             
 Adjusted operating income (loss)                      $        1,694                 $     554             $      (97)              $    2,151      
 Total identified intangible amortization expense      $        147                   $     27              $      —                 $    174        
 Adjusted operating margin                             33.4              %            17.2        %         N/A                      26.3        %   

 (a) Primarily includes restructuring expenses associated with the Company's      
 global information technology and HR functions and adjustments to                
 restructuring liabilities for future rent under non-cancellable leases.          
 Consulting charges in 2020 reflect severance and real estate exit costs          
 related to the Mercer restructuring program completed in 2020.                   
 (b) Primarily includes the change in fair value of contingent consideration      
 related to acquisitions and dispositions as measured each quarter.               
 (c) Includes costs incurred for staff reductions, lease related exit costs,      
 technology and consulting costs related to the JLT integration.                  
 (d) Reflects retention costs related to the closing of the JLT Transaction.      
 (e) Primarily reflects a gain on the sale of the U.K. commercial networks        
 business that provided broking and back-office solutions for small independent   
 brokers during the second quarter of 2021. 2020 reflects net loss on disposal    
 of specialty businesses sold in the U.S., U.K. and Canada, previously acquired   
 as part of the JLT Transaction. These amounts are reflected as an increase or    
 decrease of other revenue, which is reflected as part of revenue in the          
 consolidated statements of income. These items are removed from GAAP revenue     
 in the calculation of adjusted operating margin.                                 
                                                                                  


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three and Six Months Ended June 30

(Millions) (Unaudited)
                                                                                  
 Adjusted income, net of tax is calculated as the Company's GAAP income from      
 continuing operations, adjusted to reflect the after tax impact of the           
 operating income adjustments in the preceding tables and investments gains or    
 losses related to the impact of mark-to-market adjustments on certain equity     
 securities. Adjusted EPS is calculated by dividing the Company’s adjusted        
 income, net of tax, by average number of shares outstanding-diluted for the      
 relevant period. The following tables reconcile adjusted income, net of tax to   
 GAAP income from continuing operations and adjusted EPS to GAAP EPS for the      
 three and six month periods ended June 30, 2021 and 2020.                        

                                                                                                                                                                                     
                                                             Three Months Ended June 30, 2021                              Three Months Ended June 30, 2020                          
                                                             Amount                                    Adjusted            Amount                                    Adjusted        
                                                                                                       
EPS                                                          
EPS            
 Net income before non-controlling interests, as reported                        $    827                                                      $    580                              
 Less: Non-controlling interest, net of tax                                      7                                                             8                                     
 Subtotal                                                                        $    820              $    1.60                               $    572              $    1.12       
 Operating income adjustments                                $    (7)                                                      $    99                                                   
 Investments adjustment (a)                                  (1)                                                           25                                                        
 Income tax effect of adjustments (b)                        (12)                                                          (21)                                                      
 Impact of U.K. tax rate change (c)                          100                                                           —                                                         
                                                                                 80                    0.15                                    103                   0.20            
 Adjusted income, net of tax                                                     $    900              $    1.75                               $    675              $    1.32       
                                                                                                                                                                                     
                                                             Six Months Ended June 30, 2021                                Six Months Ended June 30, 2020                            
                                                             Amount                                    Adjusted            Amount                                    Adjusted        
                                                                                                       
EPS                                                          
EPS            
 Net income before non-controlling interests, as reported                        $    1,825                                                    $    1,347                            
 Less: Non-controlling interest, net of tax                                      22                                                            21                                    
 Subtotal                                                                        $    1,803            $    3.51                               $    1,326            $    2.60       
 Operating income adjustments                                $    40                                                       $    196                                                  
 Investments adjustment (a)                                  (1)                                                           26                                                        
 Income tax effect of adjustments (b)                        (21)                                                          (38)                                                      
 Impact of U.K. tax rate change (c)                          100                                                           —                                                         
                                                                                 118                   0.23                                    184                   0.36            
 Adjusted income, net of tax                                                     $    1,921            $    3.74                               $    1,510            $    2.96       
                                                                                                                                                                                     

 (a) Represents mark-to-market gains in 2021 and losses in 2020, primarily        
 related to the Company’s investment in Alexander Forbes (“AF”).                  
 (b) For items with an income tax impact, the tax effect was calculated using     
 an effective tax rate based on the tax jurisdiction for each item.               
 (c) Reflects the re-measurement of the Company's U.K. deferred tax assets and    
 liabilities upon enactment of legislation that increased the corporate income    
 tax rate applicable to U.K. based entities from 19% to 25%, effective April 1,   
 2023.                                                                            
                                                                                  

                                                                                                                                   
 Marsh & McLennan Companies, Inc.                                                                                                  
 
Supplemental Information                                                                                                         
 
Three and Six Months Ended June 30                                                                                               
 
(Millions) (Unaudited)                                                                                                           
                                                                                                                                   
                                                                                                                                   
                                                 Three Months Ended                         Six Months Ended                       
                                                 
June 30,                                  
June 30,                              
                                                 2021                  2020                 2021                  2020             
 Consolidated                                                                                                                      
 Compensation and benefits                       $    2,860            $    2,429           $    5,667            $    4,984       
 Other operating expenses                        929                   875                  1,847                 1,901            
 Total expenses                                  $    3,789            $    3,304           $    7,514            $    6,885       
                                                                                                                                   
 Depreciation and amortization expense           $    104              $    91              $    201              $    188         
 Identified intangible amortization expense      89                    88                   189                   174              
 Total                                           $    193              $    179             $    390              $    362         
                                                                                                                                   
 Stock option expense                            $    4                $    5               $    25               $    21          
                                                                                                                                   
 Risk and Insurance Services                                                                                                       
 Compensation and benefits                       $    1,632            $    1,382           $    3,242            $    2,834       
 Other operating expenses                        559                   525                  1,114                 1,130            
 Total expenses                                  $    2,191            $    1,907           $    4,356            $    3,964       
                                                                                                                                   
 Depreciation and amortization expense           $    58               $    45              $    108              $    97          
 Identified intangible amortization expense      75                    75                   161                   147              
 Total                                           $    133              $    120             $    269              $    244         
                                                                                                                                   
 Consulting                                                                                                                        
 Compensation and benefits                       $    1,110            $    940             $    2,184            $    1,931       
 Other operating expenses                        438                   421                  876                   910              
 Total expenses                                  $    1,548            $    1,361           $    3,060            $    2,841       
                                                                                                                                   
 Depreciation and amortization expense           $    29               $    29              $    58               $    57          
 Identified intangible amortization expense      14                    13                   28                    27               
 Total                                           $    43               $    42              $    86               $    84          
                                                                                                                                   

                                                                                                             
 Marsh & McLennan Companies, Inc.                                                                            
 
Consolidated Balance Sheets                                                                                
 
(Millions)                                                                                                 
                                                                                                             
                                                                                                             
                                                               (Unaudited)             December 31,          
                                                               
June 30,               
2020                 
                                                               
2021                                         
 ASSETS                                                                                                      
 Current assets:                                                                                             
 Cash and cash equivalents                                     $     888               $      2,089          
 Net receivables                                               5,839                   5,326                 
 Other current assets                                          846                     740                   
 Total current assets                                          7,573                   8,155                 
                                                                                                             
 Goodwill and intangible assets                                18,492                  18,216                
 Fixed assets, net                                             816                     856                   
 Pension related assets                                        1,911                   1,768                 
 Right of use assets                                           1,983                   1,894                 
 Deferred tax assets                                           669                     702                   
 Other assets                                                  1,509                   1,458                 
 TOTAL ASSETS                                                  $     32,953            $      33,049         
                                                                                                             
 LIABILITIES AND EQUITY                                                                                      
 Current liabilities:                                                                                        
 Short-term debt                                               $     516               $      517            
 Accounts payable and accrued liabilities                      2,830                   3,050                 
 Accrued compensation and employee benefits                    1,775                   2,400                 
 Current lease liabilities                                     342                     342                   
 Accrued income taxes                                          353                     247                   
 Total current liabilities                                     5,816                   6,556                 
                                                                                                             
 Fiduciary liabilities                                         9,936                   8,585                 
 Less - cash and investments held in a fiduciary capacity      (9,936)                 (8,585)               
                                                               —                       —                     
 Long-term debt                                                10,257                  10,796                
 Pension, post-retirement and post-employment benefits         2,539                   2,662                 
 Long-term lease liabilities                                   1,992                   1,924                 
 Liabilities for errors and omissions                          365                     366                   
 Other liabilities                                             1,720                   1,485                 
                                                                                                             
 Total equity                                                  10,264                  9,260                 
 TOTAL LIABILITIES AND EQUITY                                  $     32,953            $      33,049         
                                                                                                             

                                                                                                                             
 Marsh & McLennan Companies, Inc.                                                                                            
 
Consolidated Statements of Cash Flows                                                                                      
 
(Millions) (Unaudited)                                                                                                     
                                                                                                                             
                                                                                                                             
                                                                                 Six Months Ended June 30,                   
                                                                                 2021                     2020               
 Operating cash flows:                                                                                                       
 Net income before non-controlling interests                                     $     1,825              $     1,347        
 Adjustments to reconcile net income to cash used for operations:                                                            
 Depreciation and amortization                                                   390                      362                
 Non cash lease expense                                                          158                      165                
 Share-based compensation expense                                                176                      147                
 Change in fair value of acquisition-related derivative contracts and other      53                       15                 
                                                                                                                             
 Changes in Assets and Liabilities:                                                                                          
 Accrued compensation and employee benefits                                      (642)                    (848)              
 Net receivables                                                                 (551)                    (389)              
 Other changes to assets and liabilities                                         (205)                    114                
 Contributions to pension & other benefit plans in excess of current year        (187)                    (165)              
 credit                                                                                                                      
 Operating lease liabilities                                                     (172)                    (164)              
 Effect of exchange rate changes                                                 (95)                     (6)                
 Net cash provided by operations                                                 750                      578                
 Financing cash flows:                                                                                                       
 Purchase of treasury shares                                                     (434)                    —                  
 Borrowings from term-loan and credit facilities                                 —                        1,000              
 Proceeds from issuance of debt                                                  —                        737                
 Repayments of debt                                                              (509)                    (507)              
 Net issuance of common stock from treasury shares                               (23)                     (49)               
 Net distributions of non-controlling interests and deferred/contingent          (47)                     (94)               
 consideration                                                                                                               
 Dividends paid                                                                  (478)                    (466)              
 Net cash (used for) provided by financing activities                            (1,491)                  621                
 Investing cash flows:                                                                                                       
 Capital expenditures                                                            (151)                    (200)              
 Net (purchase) sale of long-term investments and other                          (4)                      105                
 Dispositions                                                                    81                       93                 
 Acquisitions                                                                    (363)                    (562)              
 Net cash used for investing activities                                          (437)                    (564)              
 Effect of exchange rate changes on cash and cash equivalents                    (23)                     (79)               
 (Decrease) increase in cash and cash equivalents                                (1,201)                  556                
 Cash and cash equivalents at beginning of period                                2,089                    1,155              
 Cash and cash equivalents at end of period                                      $     888                $     1,711        


Media Contact: 

Erick R. Gustafson

Marsh McLennan

+1 202 263 7788

erick.gustafson@mmc.com 
(mailto:erick.gustafson@mmc.com) 


Investor Contact: 

Sarah DeWitt

Marsh McLennan

+1 212 345 6750

sarah.dewitt@mmc.com (mailto:sarah.dewitt@mmc.com)



View source version on businesswire.com:
https://www.businesswire.com/news/home/20210722005510/en/
(https://www.businesswire.com/news/home/20210722005510/en/)

Marsh & McLennan Companies, Inc.


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