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REG-Marsh & McLennan Marsh & McLennan Reports Third Quarter 2020 Results

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Marsh & McLennan Reports Third Quarter 2020 Results

Third Quarter Operating Income Rises 15% and Adjusted Operating Income
Increases 9%

Third Quarter EPS Rises to $0.62 from $0.59 and Adjusted EPS Increases 6% to
$0.82

Nine Months Operating Income Rises 20% and Adjusted Operating Income Increases
12%

Nine Months EPS Rises to $3.21 from $2.64 and Adjusted EPS Increases 9% to
$3.77

 

Marsh & McLennan Companies, Inc. (NYSE: MMC), the world’s leading
professional services firm in the areas of risk, strategy and people, today
reported financial results for the third quarter ended September 30, 2020.

Dan Glaser, President and CEO, said: “Marsh & McLennan’s strong
performance in this period of uncertainty demonstrates our continued excellent
execution and the resilience of our business. In the third quarter, we
generated 9% adjusted operating income growth and 6% growth in adjusted EPS,
despite a modest decline in underlying revenue. For the first nine months of
2020, we achieved 1% underlying revenue growth, 12% adjusted operating income
growth and 9% adjusted EPS growth.

“I am proud of the extraordinary dedication of our colleagues in serving our
clients and supporting each other.”

Consolidated Results

Consolidated revenue in the third quarter of 2020 was $4.0 billion, flat
compared with the third quarter of 2019. Underlying revenue declined 1%
compared to the prior period. Operating income was $540 million compared with
$467 million in the prior year. Adjusted operating income, which excludes
noteworthy items as presented in the attached supplemental schedules, rose 9%
to $638 million. Net income attributable to the Company was $316 million, or
$0.62 per diluted share, compared with $0.59 in the third quarter of 2019.
Adjusted earnings per share increased 6% to $0.82 compared with $0.77 for the
prior year period.

For the nine months ended September 30, 2020, consolidated revenue was $12.8
billion, an increase of 3%, or 1% on an underlying basis. Operating income was
$2.5 billion, while adjusted operating income, which excludes noteworthy items
as presented in the attached supplemental schedules, rose 12% to $2.8 billion.
Net income attributable to the Company was $1.6 billion. Fully diluted
earnings per share was $3.21 compared with $2.64 in the first nine months of
2019. Adjusted earnings per share increased 9% to $3.77 compared with $3.47
for the comparable period in 2019.

Risk & Insurance Services

Risk & Insurance Services revenue was $2.3 billion in the third quarter of
2020, an increase of 4%, or 2% on an underlying basis. Operating income was
$333 million compared with $218 million in the third quarter of 2019. Adjusted
operating income was $388 million, an increase of 24% compared with $313
million in the prior year period. For the nine months ended September 30,
2020, revenue was $7.8 billion, an increase of 8%, or 3% on an underlying
basis. Operating income increased 28% to $1.9 billion, and adjusted operating
income rose 20% to $2.1 billion.

Marsh's revenue in the third quarter was $2.0 billion, an increase of 3% on an
underlying basis. In US/Canada, underlying revenue rose 5%. International
operations produced 2% underlying revenue growth with 4% growth in Asia
Pacific, 2% growth in Latin America and flat in EMEA on an underlying basis.
For the nine months ended September 30, 2020, Marsh’s underlying revenue
growth was 3%.

Guy Carpenter's revenue in the third quarter was $274 million, flat on an
underlying basis, compared with the third quarter 2019. For the nine months
ended September 30, 2020, Guy Carpenter’s underlying revenue growth was 6%.

Consulting

Consulting revenue in the third quarter was $1.7 billion, a decrease of 5%, or
4% decline on an underlying basis. Operating income decreased 12% to $278
million, and adjusted operating income decreased 5% to $306 million. For the
first nine months of 2020, revenue was $5.1 billion, a decrease of 4%, or 2%
decline on an underlying basis. Operating income of $815 million decreased 7%,
and adjusted operating income decreased 6% to $860 million.

Mercer's revenue was $1.2 billion in the third quarter, a decrease of 3% on an
underlying basis. Health, with revenue of $430 million, was flat on an
underlying basis compared with third quarter 2019. Wealth revenue of $566
million decreased 3% on an underlying basis, and Career revenue of $220
million was down 11% on an underlying basis. For the nine months ended
September 30, 2020, Mercer’s revenue was $3.6 billion, a decrease of 1% on
an underlying basis.

Oliver Wyman’s revenue was $480 million in the third quarter, a decrease of
6% on an underlying basis. For the first nine months ended September 30, 2020,
Oliver Wyman’s revenue was $1.5 billion, down 6% on an underlying basis.

Conference Call

A conference call to discuss third quarter 2020 results will be held today at
8:30 a.m. Eastern time. To participate in the teleconference, please dial +1
866 437 7574. Callers from outside the United States should dial +1 409 220
9376. The access code for both numbers is 8343803. The live audio webcast will
be accessible at mmc.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mmc.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=mmc.com&index=1&md5=3b2388b3cffe663290f560ac336e0e13)
, and a replay will be available approximately two hours after the event.

About Marsh & McLennan Companies

Marsh & McLennan
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mmc.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=Marsh+%26amp%3B+McLennan&index=2&md5=387a4aa6b3ac3044bb3723415d9fe042)
(NYSE: MMC) is the world’s leading professional services firm in the areas
of risk, strategy and people. The Company’s 76,000 colleagues advise clients
in over 130 countries. With annual revenue of $17 billion, Marsh &
McLennan helps clients navigate an increasingly dynamic and complex
environment through four market-leading businesses. Marsh
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.marsh.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=Marsh&index=3&md5=365098da91781b716076d99dba9c6c29)
advises individual and commercial clients of all sizes on insurance broking
and innovative risk management solutions. Guy Carpenter
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.guycarp.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=Guy+Carpenter&index=4&md5=b675cee0bfedf12fa1d544f8e51944e1)
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.mercer.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=Mercer&index=5&md5=ae58ca7950e4ce4e79fd31d408944f3d)
delivers advice and solutions to help organizations reshape work, retirement,
investment and health outcomes for a changing workforce. Oliver Wyman
(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.oliverwyman.com%2F&esheet=52316297&newsitemid=20201029005610&lan=en-US&anchor=Oliver+Wyman&index=6&md5=8e8884c62574ea32a984b6ebbf940012)
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit mmc.com
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.

INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as defined in the
Private Securities Litigation Reform Act of 1995. These statements, which
express management's current views concerning future events or results, use
words like "anticipate," "assume," "believe," "continue," "estimate,"
"expect," "intend," "plan," "project" and similar terms, and future or
conditional tense verbs like "could," "may," "might," "should," "will" and
"would."

Forward-looking statements are subject to inherent risks and uncertainties
that could cause actual results to differ materially from those expressed or
implied in our forward-looking statements. Factors that could materially
affect our future results include, among other things:


 * the financial and operational impact of COVID-19 on our revenue and ability to
generate new business, our overall level of profitability and cash flow, and
our liquidity, including the timeliness and collectability of our receivables;

 * the impact of disruption in the credit or financial markets, or changes to our
credit ratings, including as a result of COVID-19, on our ability to access
capital or repay our significant outstanding indebtedness on favorable terms
and our compliance with the covenants contained in the agreements that govern
our indebtedness;

 * the impact from lawsuits, other contingent liabilities and loss contingencies
arising from errors and omissions, breach of fiduciary duty or other claims
against us, including claims related to pandemic coverage;

 * the impact of investigations, reviews, or other activity by regulatory or law
enforcement authorities, including the ongoing U.K. FCA review of legacy JLT
enhanced transfer value advice;

 * the financial and operational impact of complying with laws and regulations
where we operate and the risks of noncompliance with such laws, including
anti-corruption laws such as the U.S. Foreign Corrupt Practices Act, U.K.
Anti-Bribery Act, trade sanctions regimes and cybersecurity and data privacy
regulations such as the E.U.’s General Data Protection Regulation;

 * our ability to manage risks associated with our investment management and
related services business, particularly in the context of volatile equity
markets caused by COVID-19, including our ability to execute timely trades in
light of increased trading volume and to manage potential conflicts of
interest between investment consulting and fiduciary management services;

 * our ability to compete effectively and adapt to changes in the competitive
environment, including to respond to technological change, disintermediation,
digital disruption and other types of innovation;

 * our ability to attract and retain industry leading talent;

 * our ability to maintain adequate safeguards to protect the security of our
information systems and confidential, personal or proprietary information,
including those in the existing JLT information systems, particularly given
the increased risk of phishing and other cybersecurity attacks or unauthorized
dissemination of information caused by remote work arrangements;

 * the regulatory, contractual and reputational risks that arise based on
insurance placement activities and various insurer revenue streams;

 * our ability to successfully recover if we experience a business continuity
problem due to cyberattack, natural disaster or otherwise; and

 * the impact of changes in tax laws, guidance and interpretations, or
disagreements with tax authorities.

The factors identified above are not exhaustive. Marsh & McLennan
Companies and its subsidiaries operate in a dynamic business environment in
which new risks emerge frequently. Accordingly, we caution readers not to
place undue reliance on any forward-looking statements, which are based only
on information currently available to us and speak only as of the dates on
which they are made. The Company undertakes no obligation to update or revise
any forward-looking statement to reflect events or circumstances arising after
the date on which it is made.

Further information concerning Marsh & McLennan Companies and its
businesses, including information about factors that could materially affect
our results of operations and financial condition, is contained in the
Company's filings with the Securities and Exchange Commission, including the
"Risk Factors" section and the “Management’s Discussion and Analysis of
Financial Condition and Results of Operations" section of our most recently
filed Annual Report on Form 10-K.
                                                                                                                                                       
 Marsh & McLennan Companies, Inc.                                                                                                                      
 
Consolidated Statements of Income                                                                                                                    
 
(In millions, except per share figures)                                                                                                              
 
(Unaudited)                                                                                                                                          
                                                                                                                                                       
                                                                 Three Months Ended                         Nine Months Ended                          
                                                                 
September 30,                             
September 30,                             
                                                                 2020                  2019                 2020                    2019               
 Revenue                                                         $    3,968            $    3,968           $     12,808            $     12,388       
 Expense:                                                                                                                                              
 Compensation and Benefits                                       2,495                 2,437                7,479                   7,256              
 Other Operating Expenses                                        933                   1,064                2,834                   3,047              
 Operating Expenses                                              3,428                 3,501                10,313                  10,303             
 Operating Income                                                540                   467                  2,495                   2,085              
 Other Net Benefit Credits                                       60                    69                   187                     203                
 Interest Income                                                 1                     4                    5                       34                 
 Interest Expense                                                (128        )         (133        )        (387          )         (394          )    
 Cost of Early Extinguishment of Debt                            —                     —                    —                       (32           )    
 Investment (Loss) Income                                        (14         )         7                    (47           )         20                 
 Acquisition Related Derivative Contracts                        —                     —                    —                       (8            )    
 Income Before Income Taxes                                      459                   414                  2,253                   1,908              
 Income Tax Expense                                              139                   108                  586                     531                
 Net Income Before Non-Controlling Interests                     320                   306                  1,667                   1,377              
 Less: Net Income Attributable to Non-Controlling Interests      4                     3                    25                      26                 
 Net Income Attributable to the Company                          $    316              $    303             $     1,642             $     1,351        
 Net Income Per Share Attributable to the Company:                                                                                                     
 - Basic                                                         $    0.62             $    0.60            $     3.25              $     2.67         
 - Diluted                                                       $    0.62             $    0.59            $     3.21              $     2.64         
 Average Number of Shares Outstanding                                                                                                                  
 - Basic                                                         507                   506                  506                     506                
 - Diluted                                                       512                   511                  511                     511                
 Shares Outstanding at September 30                              507                   505                  507                     505                


The Company acquired JLT on April 1, 2019 and JLT's results are included in
the Company's consolidated results of operations from that date.

Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Three Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in more than 130 countries. As a result, foreign
exchange rate movements may impact period-to-period comparisons of revenue.
Similarly, certain other items such as the revenue impact of acquisitions and
dispositions, including transfers among businesses, may impact
period-to-period comparisons of revenue. Underlying revenue measures the
change in revenue from one period to the next by isolating these impacts.
                                                                                                                                                                   
                                                                                                     Components of Revenue Change*                                 
                                        Three Months Ended                         % Change          Currency            Acquisitions/             Underlying      
                                        
September 30,                             
GAAP             
Impact             
Dispositions/            
Revenue        
                                                                                   
Revenue                              
Other Impact                             
                                        2020                  2019                 
 Risk and Insurance Services                                                                                                                                       
 Marsh                                  $    2,009            $    1,902           6      %          —                   3         %               3       %       
 Guy Carpenter                          274                   273                  —                 —                   1         %               —               
 Subtotal                               2,283                 2,175                5      %          —                   2         %               3       %       
 Fiduciary Interest Income              8                     31                                                                                                   
 Total Risk and Insurance Services      2,291                 2,206                4      %          —                   2         %               2       %       
 Consulting                                                                                                                                                        
 Mercer                                 1,216                 1,280                (5)    %          1      %            (2)       %               (3)     %       
 Oliver Wyman                           480                   505                  (5)    %          1      %            —                         (6)     %       
 Total Consulting                       1,696                 1,785                (5)    %          1      %            (2)       %               (4)     %       
 Corporate/Eliminations                 (19         )         (23         )                                                                                        
 Total Revenue                          $    3,968            $    3,968           —                 —                   1         %               (1)     %       


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                                                                              
                                                                                Components of Revenue Change*                                 
                          Three Months Ended                  % Change          Currency            Acquisitions/             Underlying      
                          
September 30,                      
GAAP             
Impact             
Dispositions/            
Revenue        
                                                              
Revenue                              
Other Impact                             
                          2020               2019             
 Marsh:                                                                                                                                       
 EMEA                     $     536          $     536        —                 1      %            (1)       %               —               
 Asia Pacific             254                242              5      %          1      %            1         %               4       %       
 Latin America            93                 110              (15)   %          (12)   %            (5)       %               2       %       
 Total International      883                888              —                 (1)    %            (1)       %               2       %       
 U.S./Canada              1,126              1,014            11     %          —                   6         %               5       %       
 Total Marsh              $     2,009        $     1,902      6      %          —                   3         %               3       %       
 Mercer:                                                                                                                                      
 Wealth                   566                592              (4)    %          2      %            (3)       %               (3)     %       
 Health                   430                441              (3)    %          —                   (3)       %               —               
 Career                   220                247              (11)   %          —                   —                         (11)    %       
 Total Mercer             $     1,216        $     1,280      (5)    %          1      %            (2)       %               (3)     %       

 * Components of revenue change may not add due to rounding.  


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Nine Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in more than 130 countries. As a result, foreign
exchange rate movements may impact period-to-period comparisons of revenue.
Similarly, certain other items such as the revenue impact of acquisitions and
dispositions, including transfers among businesses, may impact
period-to-period comparisons of revenue. Underlying revenue measures the
change in revenue from one period to the next by isolating these impacts.

The calculation of underlying revenue growth for the nine months ended
September 30, 2020 includes the results of JLT. The column "2019 Including
JLT" includes JLT's prior year first quarter revenue (See reconciliation of
non-GAAP measures on page 14).
                                                                                                                                                                                                              
                                                                                                                                                  Components of Revenue Change                                
                                                                                                                                                  
Including JLT*                                             
                                        Nine Months Ended                            %                              2019                  %                     Currency            Acquisitions/             Un 
                                        
September 30,                               
Change                        
Including            
Change               
Impact             
Dispositions/            de 
                                                                                     
GAAP                          
JLT                  
Including                                
Other Impact             rl 
                                                                                     
Revenue                                             
JLT in                                                             yi 
                                                                                                                                          
2019                                                               ng 
                                                                                                                                                                                                              
R 
                                                                                                                                                                                                              ev 
                                                                                                                                                                                                              en 
                                                                                                                                                                                                              ue 
                                        2020                   2019                  
 Risk and Insurance Services                                                                                                                                                                            
 Marsh                                  $    6,231             $    5,795            8      %      $    6,027             3     %         (1)     %             2      %            3         %         
 Guy Carpenter                          1,534                  1,328                 15     %      1,446                  6     %         —                     —                   6         %         
 Subtotal                               7,765                  7,123                 9      %      7,473                  4     %         (1)     %             1      %            4         %         
 Fiduciary Interest Income              40                     80                                  85                                                                                                   
 Total Risk and Insurance Services      7,805                  7,203                 8      %      7,558                  3     %         (1)     %             1      %            3         %         
 Consulting                                                                                                                                                                                             
 Mercer                                 3,616                  3,695                 (2)    %      3,769                  (4)   %         (1)     %             (2)    %            (1)       %         
 Oliver Wyman                           1,458                  1,563                 (7)    %      1,563                  (7)   %         —                     —                   (6)       %         
 Total Consulting                       5,074                  5,258                 (4)    %      5,332                  (5)   %         (1)     %             (2)    %            (2)       %         
 Corporate/Eliminations                 (71          )         (73          )                      (73          )                                                                                       
 Total Revenue                          $    12,808            $    12,388           3      %      $    12,817            —               (1)     %             —                   1         %         


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                                                                                                                      
                                                                                                                        Components of Revenue Change                                  
                                                                                                                        
Including JLT*                                               
                          Nine Months Ended                   %                 2019                % Change            Currency            Acquisitions/             Underlying      
                          
September 30,                      
Change           
Including          
Including          
Impact             
Dispositions/            
Revenue        
                                                              
GAAP             
JLT                
JLT in                                 
Other Impact                             
                                                              
Revenue                              
2019                                                                             
                          2020               2019             
 Marsh:                                                                                                                                                                               
 EMEA                     $     1,887        $     1,821      4      %          $       1,928       (2)     %           (1)    %            (1)       %               1       %       
 Asia Pacific             790                698              13     %          764                 3       %           (1)    %            —                         4       %       
 Latin America            283                304              (7)    %          326                 (13)    %           (12)   %            (4)       %               3       %       
 Total International      2,960              2,823            5      %          3,018               (2)     %           (2)    %            (1)       %               2       %       
 U.S./Canada              3,271              2,972            10     %          3,009               9       %           —                   5         %               4       %       
 Total Marsh              $     6,231        $     5,795      8      %          $       6,027       3       %           (1)    %            2         %               3       %       
 Mercer:                                                                                                                                                                              
 Wealth                   1,719              1,748            (2)    %          1,803               (5)     %           (1)    %            (3)       %               (1)     %       
 Health                   1,348              1,341            1      %          1,360               (1)     %           (1)    %            (3)       %               3       %       
 Career                   549                606              (9)    %          606                 (9)     %           (1)    %            —                         (9)     %       
 Total Mercer             $     3,616        $     3,695      (2)    %          $       3,769       (4)     %           (1)    %            (2)       %               (1)     %       

                                                              
 * Components of revenue change may not add due to rounding.  


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures - Actual as Reported

Three Months Ended September 30

(Millions) (Unaudited)
 Overview                                                                         
 The Company reports its financial results in accordance with accounting          
 principles generally accepted in the United States (referred to in this          
 release as "GAAP" or "reported" results). The Company also refers to and         
 presents below certain additional non-GAAP financial measures, within the        
 meaning of Regulation G under the Securities Exchange Act of 1934. These         
 measures are: adjusted operating income (loss), adjusted operating margin,       
 adjusted income, net of tax and adjusted earnings per share (EPS). The Company   
 has included reconciliations of these non-GAAP financial measures to the most    
 directly comparable financial measure calculated in accordance with GAAP in      
 the following tables.                                                            
 The Company believes these non-GAAP financial measures provide useful            
 supplemental information that enables investors to better compare the            
 Company’s performance across periods. Management also uses these measures        
 internally to assess the operating performance of its businesses, to assess      
 performance for employee compensation purposes and to decide how to allocate     
 resources. However, investors should not consider these non-GAAP measures in     
 isolation from, or as a substitute for, the financial information that the       
 Company reports in accordance with GAAP. The Company's non-GAAP measures         
 include adjustments that reflect how management views our businesses, and may    
 differ from similarly titled non-GAAP measures presented by other companies.     
 Adjusted Operating Income (Loss) and Adjusted Operating Margin                   
 Adjusted operating income (loss) is calculated by excluding the impact of        
 certain noteworthy items from the Company's GAAP operating income or (loss).     
 The following tables identify these noteworthy items and reconcile adjusted      
 operating income (loss) to GAAP operating income or loss, on a consolidated      
 and segment basis, for the three and nine months ended September 30, 2020 and    
 2019. The following tables also present adjusted operating margin. In 2019,      
 the Company changed its methodology for calculating adjusted operating margin    
 due to the significant amount of identified intangible asset amortization        
 related to the JLT Transaction, on April 1, 2019. For the three and nine         
 months ended September 30, 2020 and 2019, adjusted operating margin is           
 calculated by dividing the sum of adjusted operating income plus identified      
 intangible asset amortization by consolidated or segment adjusted revenue.       

                                                       Risk & Insurance               Consulting            Corporate/               Total         
                                                       
Services                                            
Eliminations                          
 Three Months Ended September 30, 2020                                                                                                             
 Operating income (loss)                               $        333                   $     278             $      (71    )          $    540      
 Operating margin                                      14.5              %            16.4        %         N/A                      13.6      %   
 Add (Deduct) impact of Noteworthy Items:                                                                                                          
 Restructuring, excluding JLT (a)                      —                              11                    12                       23            
 Changes in contingent consideration (b)               15                             1                     —                        16            
 JLT integration and restructuring costs (c)           25                             14                    5                        44            
 JLT acquisition-related costs (d)                     15                             1                     (1            )          15            
 Other                                                 —                              1                     (1            )          —             
 Operating income adjustments                          55                             28                    15                       98            
 Adjusted operating income (loss)                      $        388                   $     306             $      (56    )          $    638      
 Total identified intangible amortization expense      $        75                    $     16              $      —                 $    91       
 Adjusted operating margin                             20.2              %            18.9        %         N/A                      18.4      %   
                                                                                                                                                   
 As Reported Results                                                                                                                               
 Three Months Ended September 30, 2019                                                                                                             
 Operating income (loss), as reported                  $        218                   $     317             $      (68    )          $    467      
 Operating margin                                      9.9               %            17.7        %         N/A                      11.8      %   
 Add (Deduct) impact of Noteworthy Items:                                                                                                          
 Restructuring, excluding JLT (a)                      —                              10                    2                        12            
 Changes in contingent consideration (b)               5                              1                     —                        6             
 JLT integration and restructuring costs (c)           58                             5                     14                       77            
 JLT acquisition-related costs (d)                     16                             1                     4                        21            
 Disposal of businesses (e)                            13                             (14         )         —                        (1        )   
 Other                                                 3                              —                     —                        3             
 Operating income adjustments                          95                             3                     20                       118           
 Adjusted operating income (loss)                      $        313                   $     320             $      (48    )          $    585      
 Total identified intangible amortization expense      $        73                    $     11              $      —                 $    84       
 Adjusted operating margin                             17.4              %            18.7        %         N/A                      16.9      %   
                                                                                                                                                   

 (a) Corporate charges in 2020 primarily reflect restructuring costs related to  
 the Company's corporate led initiatives. Consulting charges in both 2020 and    
 2019 reflect severance related to the Mercer restructuring program.             
 (b) Primarily includes the change in fair value of contingent consideration     
 related to acquisitions and dispositions as measured each quarter.              
 (c) Includes costs incurred for staff reductions, lease related exit costs as   
 well as legal and consulting costs related to the JLT integration.              
 (d) Reflects retention costs in both 2020 and 2019 and legal fees related to    
 the closing of the JLT Transaction in 2019.                                     
 (e) Reflects the loss on the sale in 2019 of a U.S. Specialty business at       
 Marsh and a gain on the sale of Mercer's stand-alone U.S. large market health   
 and defined benefit administration business, which are both included in         
 revenue. These amounts are removed from GAAP revenue in the calculation of      
 adjusted operating income.                                                      


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures - Actual as Reported

Nine Months Ended September 30

(Millions) (Unaudited)

The information presented below represents the actual as reported data for the
nine months ended September 30, 2020 and 2019. Results for the nine months
ended September 30, 2019 do not include JLT's results of operations for the
period January 1, 2019 through March 31, 2019.
                                                                                                                                                     
                                                       Risk & Insurance               Consulting            Corporate/               Total           
                                                       
Services                                            
Eliminations                            
 Nine Months Ended September 30, 2020                                                                                                                
 Operating income (loss)                               $        1,883                 $     815             $      (203   )          $    2,495      
 Operating margin                                      24.1              %            16.1        %         N/A                      19.5        %   
 Add (Deduct) impact of Noteworthy Items:                                                                                                            
 Restructuring, excluding JLT (a)                      2                              17                    24                       43              
 Changes in contingent consideration (b)               22                             (2          )         2                        22              
 JLT integration and restructuring costs (c)           125                            31                    25                       181             
 JLT acquisition-related costs (d)                     39                             2                     —                        41              
 Disposal of businesses (e)                            6                              (4          )         —                        2               
 Other                                                 5                              1                     (1            )          5               
 Operating income adjustments                          199                            45                    50                       294             
 Adjusted operating income (loss)                      $        2,082                 $     860             $      (153   )          $    2,789      
 Total identified intangible amortization expense      $        222                   $     43              $      —                 $    265        
 Adjusted operating margin                             29.5              %            17.8        %         N/A                      23.8        %   
                                                                                                                                                     
 As Reported Results                                                                                                                                 
 Nine Months Ended September 30, 2019                                                                                                                
 Operating income (loss), as reported                  $        1,468                 $     874             $      (257   )          $    2,085      
 Operating margin                                      20.4              %            16.6        %         N/A                      16.8        %   
 Add (Deduct) impact of Noteworthy Items:                                                                                                            
 Restructuring, excluding JLT (a)                      6                              43                    7                        56              
 Changes in contingent consideration (b)               24                             2                     —                        26              
 JLT integration and restructuring costs (c)           134                            10                    48                       192             
 JLT acquisition-related costs (d)                     81                             1                     51                       133             
 Disposal of business (f)                              13                             (14         )         —                        (1          )   
 Other                                                 3                              —                     1                        4               
 Operating income adjustments                          261                            42                    107                      410             
 Adjusted operating income (loss)                      $        1,729                 $     916             $      (150   )          $    2,495      
 Total identified intangible amortization expense      $        194                   $     41              $      —                 $    235        
 Adjusted operating margin                             26.6              %            18.3        %         N/A                      22.0        %   

 (a) Corporate charges in 2020 reflect restructuring and consulting costs        
 related to the Company's corporate led initiatives, including adjustments to    
 restructuring liabilities for future rent under non-cancellable leases. Risk    
 & Insurance Services reflects severance and related charges from non-JLT        
 merger integration costs. Consulting reflects severance related to the Mercer   
 restructuring program.                                                          
 (b) Primarily includes the change in fair value of contingent consideration     
 related to acquisitions and dispositions as measured each quarter.              
 (c) Includes costs incurred for staff reductions, lease related exit costs as   
 well as legal and consulting costs related to the JLT integration.              
 (d) Reflects retention costs in 2020 and in 2019 retention costs, advisor       
 fees, stamp duty taxes and legal fees related to the closing of the JLT         
 Transaction. 2019 also includes the loss on the sale of JLT's aerospace         
 business, included in revenue. This loss is removed from GAAP revenue in the    
 calculation of adjusted operating income.                                       
 (e) Reflects net loss on disposal of specialty businesses sold in the U.S.,     
 U.K. and Canada, previously acquired as part of the JLT Transaction.            
 (f) Reflects the loss on the sale in 2019 of a U.S. Specialty business at       
 Marsh and a gain on the sale of Mercer's stand-alone U.S. large market health   
 and defined benefit administration business, which are both included in         
 revenue. These amounts are removed from GAAP revenue in the calculation of      
 adjusted operating income.                                                      


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three and Nine Months Ended September 30,

(Millions) (Unaudited)
 Adjusted income, net of tax is calculated as the Company's GAAP income from      
 continuing operations, adjusted to reflect the after tax impact of the           
 operating income adjustments set forth in the preceding tables and investments   
 gains or losses related to the impact of mark-to-market adjustments on certain   
 equity securities. Adjustments also include JLT acquisition related items,       
 including change in fair value of derivative contracts, financing costs and      
 interest income on funds held in escrow. Adjusted EPS is calculated by           
 dividing the Company’s adjusted income, net of tax, by MMC's average number      
 of shares outstanding-diluted for the relevant period. The following tables      
 reconcile adjusted income, net of tax to GAAP income from continuing             
 operations and adjusted EPS to GAAP EPS for the three and nine month periods     
 ended September 30, 2020 and 2019. The information presented below represents    
 the actual as reported results for the three and nine month periods ended        
 September 30, 2020 and 2019. Results for the nine months ended September 30,     
 2019 do not include JLT's results of operations for the period January 1, 2019   
 through March 31, 2019.                                                          

                                                                                                                                                                                         
                                                                       Three Months Ended                                         Three Months Ended                                     
                                                                       
September 30, 2020                                        
September 30, 2019                                    
                                                                       Amount                               Adjusted EPS          Amount                               Adjusted EPS      
 Net income before non-controlling interests, as reported                                  $    320                                                   $    306                           
 Less: Non-controlling interest, net of tax                                                4                                                          3                                  
 Subtotal                                                                                  $    316         $        0.62                             $    303         $        0.59     
 Operating income adjustments                                          $    98                                                    $    118                                               
 Investments adjustment (a)                                            16                                                         (4        )                                            
 Pension settlement adjustment                                         —                                                          (2        )                                            
 Impact of income taxes on above items                                 (12       )                                                (23       )                                            
                                                                                           102              0.20                                      89               0.18              
 Adjusted income, net of tax                                                               $    418         $        0.82                             $    392         $        0.77     
                                                                                                                                                                                         
                                                                       Nine Months Ended                                          Nine Months Ended                                      
                                                                       
September 30, 2020                                        
September 30, 2019                                    
                                                                       Amount                               Adjusted EPS          Amount                               Adjusted EPS      
 Net income before non-controlling interests, as reported                                  $    1,667                                                 $    1,377                         
 Less: Non-controlling interest, net of tax                                                25                                                         26                                 
 Subtotal                                                                                  $    1,642       $        3.21                             $    1,351       $        2.64     
 Operating income adjustments                                          $    294                                                   $    410                                               
 Investments adjustment (a)                                            42                                                         (10       )                                            
 Pension settlement adjustment                                         —                                                          (2        )                                            
 Change in fair value of acquisition related derivative contracts (b)  —                                                          8                                                      
 Financing costs (c)                                                   —                                                          53                                                     
 Interest on funds held in escrow (d)                                  —                                                          (25       )                                            
 Early extinguishment of debt                                          —                                                          32                                                     
 Impact of income taxes on above items                                 (50       )                                                (45       )                                            
                                                                                           286              0.56                                      421              0.83              
 Adjusted income, net of tax                                                               $    1,928       $        3.77                             $    1,772       $        3.47     
                                                                                                                                                                                         

 (a) The Company recorded mark-to-market losses of $1 million and gains of $4     
 million for the three month periods ended September 30, 2020 and September 30,   
 2019, respectively, and losses of $4 million and gains of $10 million for the    
 nine month periods ended September 30, 2020 and September 30, 2019,              
 respectively, which are included in investment (loss) income in the              
 consolidated statements of income.                                               
 During the second quarter of 2020, the Company sold a portion of its             
 investment in Alexander Forbes ("AF"). The Company no longer accounts for this   
 investment under the equity method, and records the change in fair value in      
 each subsequent period as an investment gain or loss in the consolidated         
 statement of income. The Company recorded a loss of $15 million in the third     
 quarter of 2020 related to the change in the market value of AF from June 30,    
 2020. The nine month period ended September 30, 2020 also reflects a loss of     
 $23 million on the portion of AF sold in the second quarter of 2020.             
 (b) Reflects the change in fair value of derivatives that were not               
 redesignated as accounting hedges following the JLT acquisition, a deal          
 contingent foreign exchange contract and derivative contracts related to debt    
 issuances.                                                                       
 (c) Reflects interest expense on debt issuances and amortization of bridge       
 financing fees related to the acquisition of JLT (prior to April 1, 2019).       
 (d) Interest income earned on funds held in escrow related to the JLT            
 acquisition (prior to April 1, 2019).                                            

 Marsh & McLennan Companies, Inc.                                                                                      
 Supplemental Information                                                                                              
 Three and Nine Months Ended September 30,                                                                             
 (Millions) (Unaudited)                                                                                                
                                                                                                                       
                                                 Three Months Ended                  Nine Months Ended                 
                                                 
September 30,                      
September 30,                    
                                                 2020               2019             2020                2019          
 Consolidated                                                                                                          
 Compensation and Benefits                       $     2,495        $     2,437      $     7,479         $     7,256   
 Other Operating Expenses                        933                1,064            2,834               3,047         
 Total Expenses                                  $     3,428        $     3,501      $     10,313        $     10,303  
                                                                                                                       
 Depreciation and amortization expense           $     94           $     85         $     282           $     245     
 Identified intangible amortization expense      91                 84               265                 235           
 Total                                           $     185          $     169        $     547           $     480     
                                                                                                                       
 Stock option expense                            $     4            $     4          $     25            $     23      
                                                                                                                       
 Risk and Insurance Services                                                                                           
 Compensation and Benefits                       $     1,400        $     1,373      $     4,234         $     4,012   
 Other Operating Expenses                        558                615              1,688               1,723         
 Total Expenses                                  $     1,958        $     1,988      $     5,922         $     5,735   
                                                                                                                       
 Depreciation and amortization expense           $     49           $     43         $     146           $     114     
 Identified intangible amortization expense      75                 73               222                 194           
 Total                                           $     124          $     116        $     368           $     308     
                                                                                                                       
 Consulting                                                                                                            
 Compensation and Benefits                       $     980          $     967        $     2,911         $     2,932   
 Other Operating Expenses                        438                501              1,348               1,452         
 Total Expenses                                  $     1,418        $     1,468      $     4,259         $     4,384   
                                                                                                                       
 Depreciation and amortization expense           $     29           $     24         $     86            $     75      
 Identified intangible amortization expense      16                 11               43                  41            
 Total                                           $     45           $     35         $     129           $     116     


The Company acquired JLT on April 1, 2019 and JLT's results are included in
the Company's consolidated results of operations from that date.
                                                                                                                 
 Marsh & McLennan Companies, Inc.                                                                                
 
Consolidated Balance Sheets                                                                                    
 
(Millions)                                                                                                     
                                                                                                                 
                                                               (Unaudited)                 December 31,          
                                                               
September 30,              
2019                 
                                                               
2020                                             
 ASSETS                                                                                                          
 Current assets:                                                                                                 
 Cash and cash equivalents                                     $       2,388               $      1,155          
 Net receivables                                               5,236                       5,236                 
 Other current assets                                          688                         677                   
 Total current assets                                          8,312                       7,068                 
                                                                                                                 
 Goodwill and intangible assets                                17,745                      17,445                
 Fixed assets, net                                             864                         858                   
 Pension related assets                                        1,825                       1,632                 
 Right of use assets                                           1,884                       1,921                 
 Deferred tax assets                                           623                         676                   
 Other assets                                                  1,505                       1,757                 
 TOTAL ASSETS                                                  $       32,758              $      31,357         
                                                                                                                 
 LIABILITIES AND EQUITY                                                                                          
 Current liabilities:                                                                                            
 Short-term debt                                               $       1,216               $      1,215          
 Accounts payable and accrued liabilities                      2,662                       2,746                 
 Accrued compensation and employee benefits                    1,762                       2,197                 
 Current lease liabilities                                     335                         342                   
 Accrued income taxes                                          318                         179                   
 Dividends payable                                             237                         —                     
 Total current liabilities                                     6,530                       6,679                 
                                                                                                                 
 Fiduciary liabilities                                         8,765                       7,344                 
 Less - cash and investments held in a fiduciary capacity      (8,765          )           (7,344         )      
                                                               —                           —                     
 Long-term debt                                                11,532                      10,741                
 Pension, post-retirement and post-employment benefits         2,163                       2,336                 
 Long-term lease liabilities                                   1,902                       1,926                 
 Liabilities for errors and omissions                          352                         335                   
 Other liabilities                                             1,450                       1,397                 
                                                                                                                 
 Total equity                                                  8,829                       7,943                 
 TOTAL LIABILITIES AND EQUITY                                  $       32,758              $      31,357         

                                                                                                                                
 Marsh & McLennan Companies, Inc.                                                                                               
 
Consolidated Statements of Cash Flows                                                                                         
 
(Millions) (Unaudited)                                                                                                        
                                                                                                                                
                                                                               Nine Months Ended September 30,                  
                                                                               2020                        2019                 
 Operating cash flows:                                                                                                          
 Net income before non-controlling interests                                   $      1,667                $      1,377         
 Adjustments to reconcile net income to cash provided by operations:                                                            
 Depreciation and amortization                                                 547                         480                  
 Non cash lease expense                                                        241                         236                  
 Charge for early extinguishment of debt                                       —                           32                   
 Share-based compensation expense                                              219                         184                  
 Change in fair value of acquisition-related derivative contracts and other    48                          110                  
                                                                                                                                
 Changes in Assets and Liabilities:                                                                                             
 Accrued compensation and employee benefits                                    (431          )             (281          )      
 Net receivables                                                               77                          (84           )      
 Other changes to assets and liabilities                                       58                          (184          )      
 Contributions to pension & other benefit plans in excess of current year      (240          )             (269          )      
 expense/credit                                                                                                                 
 Operating lease liabilities                                                   (254          )             (240          )      
 Effect of exchange rate changes                                               67                          (70           )      
 Net cash provided by operations                                               1,999                       1,291                
 Financing cash flows:                                                                                                          
 Purchase of treasury shares                                                   —                           (300          )      
 Net borrowings from term-loan and credit facilities                           1,000                       300                  
 Net increase in commercial paper                                              —                           325                  
 Proceeds from issuance of debt                                                737                         6,459                
 Repayments of debt                                                            (1,011        )             (760          )      
 Payments for early extinguishment of debt                                     —                           (585          )      
 Acquisition-related derivative payments                                       —                           (337          )      
 Net issuance of common stock from treasury shares                             (33           )             43                   
 Net distributions of non-controlling interests and deferred/contingent        (154          )             (153          )      
 consideration                                                                                                                  
 Dividends paid                                                                (702          )             (655          )      
 Net cash provided by financing activities                                     (163          )             4,337                
 Investing cash flows:                                                                                                          
 Capital expenditures                                                          (278          )             (284          )      
 Net sales of long-term investments and other                                  98                          55                   
 Dispositions                                                                  93                          225                  
 Acquisitions                                                                  (559          )             (5,500        )      
 Net cash used for investing activities                                        (646          )             (5,504        )      
 Effect of exchange rate changes on cash and cash equivalents                  43                          23                   
 Increase in cash and cash equivalents                                         1,233                       147                  
 Cash and cash equivalents at beginning of period                              1,155                       1,066                
 Cash and cash equivalents at end of period                                    $      2,388                $      1,213         


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures - 2019 Revenue Including JLT

Nine Months Ended September 30, 2019

(Millions) (Unaudited)

On April 1, 2019, the Company completed its previously announced acquisition
of Jardine Lloyd Thompson Group, plc. JLT's results of operations for the
three and nine month periods ended September 30, 2020 are included in the
Company’s results of operations for 2020. The Company's prior period 2019
results of operations do not include JLT’s results for the three months
ended March 31, 2019. Prior to being acquired by the Company, JLT operated in
three segments, Specialty, Reinsurance and Employee Benefits. As of April 1,
2019, the historical JLT businesses were combined into MMC operations as
follows: JLT Specialty was included by geography within Marsh, JLT Reinsurance
was included within Guy Carpenter and the majority of the JLT Employee
Benefits business was included in Mercer Health and Wealth.

The JLT Transaction had a significant impact on the Company’s results of
operations in 2019. The Company believes that in addition to the change in
reported GAAP revenue, a comparison of 2020 revenue to the combined 2019
revenue of MMC and JLT would provide investors useful information about the
year-over-year results.

The table below sets forth revenue information as if the companies were
combined on January 1, 2019. Consolidated revenue in 2019 for the nine months
ended September 30, 2019 "MMC as previously reported" does not include JLT
revenue for the period from January 1 to March 31, 2019. The "2019 Including
JLT" revenue information set forth in the table below presents revenue
information as if the companies were combined on January 1, 2019 and is not
necessarily indicative of what the results would have been had we operated the
business since January 1, 2019.

The MMC revenue amounts are as previously reported by the Company in its
quarterly filings on Form 10-Q for the applicable periods. JLT 2019 revenue
information is derived using the same policies and adjustments as the "JLT
Supplemental Information - Revenue Analysis" furnished to the SEC on June 6,
2019 on Form 8-K, and includes the revenue from JLT’s aerospace business.
                                                                 
                                      Nine Months Ended          
                                      
September 30, 2019        
 MMC As Previously Reported                                      
 Risk & Insurance Services                                       
 Marsh                                $        5,795             
 Guy Carpenter                        1,328                      
 Subtotal                             7,123                      
 Fiduciary Interest Income            80                         
 Total Risk & Insurance Services      7,203                      
 Consulting                                                      
 Mercer                               3,695                      
 Oliver Wyman                         1,563                      
 Total Consulting                     5,258                      
 Corporate/Eliminations               (73               )        
 Total Revenue                        $        12,388            
                                                                 
 JLT 2019                                                        
 Specialty (Marsh)                    $        232               
 Reinsurance (Guy Carpenter)          118                        
 Employee Benefits (Mercer)           74                         
 Subtotal                             424                        
 Fiduciary Interest Income            5                          
 Total Revenue                        $        429               
                                                                 
 2019 Including JLT                                              
 Marsh                                $        6,027             
 Guy Carpenter                        1,446                      
 Subtotal                             7,473                      
 Fiduciary Interest Income            85                         
 Total Risk & Insurance Services      7,558                      
 Consulting                                                      
 Mercer                               3,769                      
 Oliver Wyman                         1,563                      
 Total Consulting                     5,332                      
 Corporate/Eliminations               (73               )        
 Total Revenue Including JLT          $        12,817            


Media: 

Erick R. Gustafson

Marsh & McLennan Companies

+1 202 263 7788

erick.gustafson@mmc.com (mailto:erick.gustafson@mmc.com)

Investor: 

Sarah DeWitt

Marsh & McLennan Companies

+1 212 345 6750

sarah.dewitt@mmc.com (mailto:sarah.dewitt@mmc.com)



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(https://www.businesswire.com/news/home/20201029005610/en/)

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