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REG-Marsh & McLennan Marsh McLennan Reports Third Quarter 2021 Results

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Marsh McLennan Reports Third Quarter 2021 Results

GAAP Revenue Increases 16%; Underlying Revenue Rises 13%

Growth in GAAP Operating Income of 37% and Adjusted Operating Income of 19%

Third Quarter EPS Rises to $1.05 from $0.62 and Adjusted EPS Increases 32% to
$1.08

Nine Months EPS Rises to $4.56 from $3.21 and Adjusted EPS Increases 28% to
$4.82

 

Marsh McLennan (NYSE: MMC), the world’s leading professional services firm
in the areas of risk, strategy and people, today reported financial results
for the third quarter ended September 30, 2021.

Dan Glaser, President and CEO, said: "We delivered another quarter of
excellent results. For the second consecutive quarter, underlying growth was
at the highest level in over two decades. We grew underlying revenue by 13%,
adjusted operating income by 19%, and adjusted EPS by 32%. For the first nine
months of 2021, we achieved 10% underlying revenue growth, 21% adjusted
operating income growth, and 28% adjusted EPS growth."

"Given the outstanding quarter and year-to-date performance, we are on track
for a terrific year."

Consolidated Results

Consolidated revenue in the third quarter of 2021 was $4.6 billion, an
increase of 16% compared with the third quarter of 2020. On an underlying
basis, revenue increased 13%. Operating income was $740 million, an increase
of 37% from the prior year. Adjusted operating income, which excludes
noteworthy items as presented in the attached supplemental schedules, rose 19%
to $759 million. Net income attributable to the Company was $537 million, or
$1.05 per diluted share, compared with $0.62 in the third quarter of 2020.
Adjusted earnings per share rose 32% to $1.08 per diluted share compared with
$0.82 for the prior year period.

For the nine months ended September 30, 2021, consolidated revenue was $14.7
billion, an increase of 15%, or 10% on an underlying basis compared to the
prior period. Operating income was $3.3 billion, an increase of 33% from the
prior year period. Adjusted operating income rose 21% to $3.4 billion. Net
income attributable to the Company was $2.3 billion. Fully diluted earnings
per share was $4.56 compared with $3.21 in the first nine months of 2020.
Adjusted earnings per share increased 28% to $4.82 compared with $3.77 for the
comparable period in 2020.

Risk & Insurance Services

Risk & Insurance Services revenue was $2.7 billion in the third quarter of
2021, an increase of 17%, or 13% on an underlying basis. Operating income rose
21% to $403 million, and adjusted operating income was $469 million, an
increase of 21% from the prior year period. For the nine months ended
September 30, 2021, revenue was $9.0 billion, an increase of 16%, or 11% on an
underlying basis. Operating income rose 28% to $2.4 billion, and adjusted
operating income was $2.5 billion, an increase of 20% from the prior year
period.

Marsh's revenue in the third quarter was $2.4 billion, an increase of 13% on
an underlying basis. In U.S./Canada, underlying revenue rose 16%.
International operations produced underlying revenue growth of 9%, reflecting
12% growth in Latin America, 9% growth in Asia Pacific, and 8% growth in EMEA.
For the nine months ended September 30, 2021, Marsh’s underlying revenue
growth was 12% compared to the prior period a year ago.

Guy Carpenter's revenue in the third quarter was $314 million, an increase of
15% on an underlying basis. For the nine months ended September 30, 2021, Guy
Carpenter’s underlying revenue growth was 10%.

Consulting

Consulting revenue in the third quarter was $1.9 billion, an increase of 13%
or 12% on an underlying basis compared to the same period a year ago.
Operating income increased 45% to $404 million, and adjusted operating income
increased 15% to $350 million. For the first nine months of 2021, revenue was
$5.7 billion, an increase of 12%, or an increase of 9% on an underlying basis.
Operating income of $1.1 billion increased 36% and adjusted operating income
increased 25% to $1.1 billion.

Mercer's revenue was $1.3 billion in the third quarter, an increase of 7% on
an underlying basis. Career revenue of $253 million was up 13% on an
underlying basis. Wealth revenue of $613 million increased 6% on an underlying
basis, and Health revenue of $449 million increased 4% on an underlying basis.
For the nine months ended September 30, 2021, Mercer’s revenue was $3.9
billion, an increase of 4% on an underlying basis compared to the same period
a year ago.

Oliver Wyman’s revenue was $610 million in the third quarter, an increase of
25% on an underlying basis. For the first nine months ended September 30,
2021, Oliver Wyman’s revenue was $1.8 billion, an increase of 21% on an
underlying basis.

Other Items

The Company repurchased 1.9 million shares of stock for $300 million in the
third quarter. Through nine months, the Company has repurchased 5.3 million
shares for $734 million.

Conference Call

A conference call to discuss third quarter 2021 results will be held today at
8:30 a.m. Eastern time. To participate in the teleconference, please dial +1
866 437 7574. Callers from outside the United States should dial +1 409 220
9376. The access code for both numbers is 4336169. The live audio webcast may
be accessed at marshmclennan.com
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fmarshmclennan.com&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=marshmclennan.com&index=1&md5=0c09c90987f97b403a19c9ce15421bd5)
. A replay of the webcast will be available approximately two hours after the
event.

About Marsh McLennan

Marsh McLennan
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marshmclennan.com%2F&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=Marsh+McLennan&index=2&md5=c3b2ce6817284e1ee27c6e98237789d3)
(NYSE: MMC) is the world’s leading professional services firm in the areas
of risk, strategy and people. The Company’s 81,000 colleagues advise clients
in 130 countries. With annual revenue over $19 billion, Marsh McLennan helps
clients navigate an increasingly dynamic and complex environment through four
market-leading businesses. Marsh
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.marsh.com%2F&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=Marsh&index=3&md5=d720ce5f81da0737ba3daaade2b12b32)
provides data-driven risk advisory services and insurance solutions to
commercial and consumer clients. Guy Carpenter
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.guycarp.com%2F&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=Guy+Carpenter&index=4&md5=60e4e24bc3acce79c8cd1bfb98ad1f84)
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.mercer.com%2F&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=Mercer&index=5&md5=a07a6828d366424473e88b48f75b0f89)
delivers advice and technology-driven solutions that help organizations
redefine the world of work, reshape retirement and investment outcomes, and
unlock health and well being for a changing workforce. Oliver Wyman
(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.oliverwyman.com%2F&esheet=52512977&newsitemid=20211021005542&lan=en-US&anchor=Oliver+Wyman&index=6&md5=6dceac7664d89999ce879484b4c19952)
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit marshmclennan.com
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.

INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as defined in the
Private Securities Litigation Reform Act of 1995. These statements, which
express management's current views concerning future events or results, use
words like "anticipate," "assume," "believe," "continue," "estimate,"
"expect," "intend," "plan," "project" and similar terms, and future or
conditional tense verbs like "could," "may," "might," "should," "will" and
"would".

Forward-looking statements are subject to inherent risks and uncertainties
that could cause actual results to differ materially from those expressed or
implied in our forward-looking statements. Factors that could materially
affect our future results include, among other things:


 * the increasing prevalence of ransomware, supply chain and other forms of cyber
attacks, and their potential to disrupt our operations and result in the
disclosure of confidential client or company information;

 * the impact from lawsuits or investigations arising from errors and omissions,
breaches of fiduciary duty or other claims against us in our capacity as a
broker or investment advisor;

 * increased regulatory activity and scrutiny by regulatory or law enforcement
authorities;

 * the financial and operational impact of complying with laws and regulations
where we operate and the risks of noncompliance with such laws by us or
third-party providers, including anti-corruption laws such as the U.S. Foreign
Corrupt Practices Act, U.K. Anti-Bribery Act and cybersecurity and data
privacy regulations such as the E.U.’s General Data Protection Regulation;

 * the impact of COVID-19, including emerging vaccine mandates, on our business
operations, results of operations, cash flows and financial position;

 * our ability to compete effectively and adapt to changes in the competitive
environment, including to respond to technological change, disintermediation,
digital disruption and other types of innovation;

 * our ability to manage risks associated with our investment management and
related services business, particularly in the context of uncertain equity
markets, including our ability to execute timely trades in light of increased
trading volume and to manage potential conflicts of interest;

 * our ability to attract and retain industry leading talent;

 * the impact of changes in tax laws, guidance and interpretations, or
disagreements with tax authorities; and

 * the regulatory, contractual and reputational risks that arise based on
insurance placement activities and insurer revenue streams.

The factors identified above are not exhaustive. Marsh McLennan and its
subsidiaries operate in a dynamic business environment in which new risks
emerge frequently. Accordingly, we caution readers not to place undue reliance
on any forward-looking statements, which are based only on information
currently available to us and speak only as of the dates on which they are
made. The Company undertakes no obligation to update or revise any
forward-looking statement to reflect events or circumstances arising after the
date on which it is made.

Further information concerning Marsh McLennan and its businesses, including
information about factors that could materially affect our results of
operations and financial condition, is contained in the Company's filings with
the Securities and Exchange Commission, including the "Risk Factors" section
and the "Management’s Discussion and Analysis of Financial Condition and
Results of Operations" section of our most recently filed Annual Report on
Form 10-K.
 Marsh & McLennan Companies, Inc.                                                                                                                                     
 
Consolidated Statements of Income                                                                                                                                   
 
(In millions, except per share data)                                                                                                                                
 
(Unaudited)                                                                                                                                                         
                                                                                                                                                                      
                                                                 Three Months Ended                                   Nine Months Ended                               
                                                                 
September 30,                                       
September 30,                                  
                                                                 2021                       2020                      2021                      2020                  
 Revenue                                                         $    4,583                 $    3,968                $     14,683              $     12,808          
 Expense:                                                                                                                                                             
 Compensation and benefits                                       2,853                      2,495                     8,520                     7,479                 
 Other operating expenses                                        990                        933                       2,837                     2,834                 
 Operating expenses                                              3,843                      3,428                     11,357                    10,313                
 Operating income                                                740                        540                       3,326                     2,495                 
 Other net benefit credits                                       69                         60                        211                       187                   
 Interest income                                                 1                          1                         2                         5                     
 Interest expense                                                (107        )              (128        )             (335          )           (387          )       
 Investment income (loss)                                        13                         (14         )             43                        (47           )       
 Income before income taxes                                      716                        459                       3,247                     2,253                 
 Income tax expense                                              174                        139                       880                       586                   
 Net income before non-controlling interests                     542                        320                       2,367                     1,667                 
 Less: Net income attributable to non-controlling interests      5                          4                         27                        25                    
 Net income attributable to the Company                          $    537                   $    316                  $     2,340               $     1,642           
 Net income per share attributable to the Company:                                                                                                                    
 - Basic                                                         $    1.06                  $    0.62                 $     4.61                $     3.25            
 - Diluted                                                       $    1.05                  $    0.62                 $     4.56                $     3.21            
 Average number of shares outstanding                                                                                                                                 
 - Basic                                                         506                        507                       508                       506                   
 - Diluted                                                       513                        512                       513                       511                   
 Shares outstanding at September 30                              505                        507                       505                       507                   
                                                                                                                                                                      


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Three Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                               Components of Revenue Change*                                  
                                        Three Months Ended                                   % Change          Currency            Acquisitions/              Underlying      
                                        
September 30,                                       
GAAP             
Impact             
Dispositions/             
Revenue        
                                                                                             
Revenue                              
Other Impact                              
                                        2021                       2020                      
 Risk and Insurance Services                                                                                                                                                  
 Marsh                                  $    2,352                 $    2,009                17     %          2      %            3      %                   13      %       
 Guy Carpenter                          314                        274                       15     %          —                   —                          15      %       
 Subtotal                               2,666                      2,283                     17     %          1      %            2      %                   13      %       
 Fiduciary interest income              4                          8                                                                                                          
 Total Risk and Insurance Services      2,670                      2,291                     17     %          1      %            2      %                   13      %       
 Consulting                                                                                                                                                                   
 Mercer                                 1,315                      1,216                     8      %          2      %            (1     )%                  7       %       
 Oliver Wyman Group                     610                        480                       27     %          1      %            —                          25      %       
 Total Consulting                       1,925                      1,696                     13     %          2      %            —                          12      %       
 Corporate Eliminations                 (12              )         (19         )                                                                                              
 Total Revenue                          $    4,583                 $    3,968                16     %          2      %            1      %                   13      %       


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                           Components of Revenue Change*                                 
                          Three Months Ended                         % Change              Currency            Acquisitions/             Underlying      
                          
September 30,                             
GAAP Revenue         
Impact             
Dispositions/            
Revenue        
                                                                                                               
Other Impact                             
                          2021                  2020                 
 Marsh:                                                                                                                                                  
 EMEA                     $    600              $    536             12       %            4      %            —                         8       %       
 Asia Pacific             281                   254                  10       %            2      %            —                         9       %       
 Latin America            105                   93                   13       %            1      %            —                         12      %       
 Total International      986                   883                  12       %            3      %            —                         9       %       
 U.S./Canada              1,366                 1,126                21       %            —                   4         %               16      %       
 Total Marsh              $    2,352            $    2,009           17       %            2      %            3         %               13      %       
 Mercer:                                                                                                                                                 
 Wealth                   $    613              $    566             9        %            3      %            (1)       %               6       %       
 Health                   449                   430                  4        %            1      %            (1)       %               4       %       
 Career                   253                   220                  15       %            1      %            —                         13      %       
 Total Mercer             $    1,315            $    1,216           8        %            2      %            (1)       %               7       %       

 * Components of revenue change may not add due to rounding.  
                                                              


Marsh & McLennan Companies, Inc.

Supplemental Information - Revenue Analysis

Nine Months Ended September 30

(Millions) (Unaudited)

The Company conducts business in 130 countries. As a result, foreign exchange
rate movements may impact period-to-period comparisons of revenue. Similarly,
certain other items such as acquisitions and dispositions, including transfers
among businesses, may impact period-to-period comparisons of revenue.
Underlying revenue measures the change in revenue from one period to the next
by isolating these impacts.
                                                                                                                Components of Revenue Change*                                  
                                        Nine Months Ended                                 % Change              Currency            Acquisitions/              Underlying      
                                        
September 30,                                    
GAAP Revenue         
Impact             
Dispositions/             
Revenue        
                                                                                                                                    
Other Impact                              
                                        2021                     2020                     
 Risk and Insurance Services                                                                                                                                                   
 Marsh                                  $    7,327               $    6,231               18       %            3      %            3      %                   12      %       
 Guy Carpenter                          1,697                    1,534                    11       %            1      %            —                          10      %       
 Subtotal                               9,024                    7,765                    16       %            3      %            2      %                   11      %       
 Fiduciary interest income              12                       40                                                                                                            
 Total Risk and Insurance Services      9,036                    7,805                    16       %            3      %            2      %                   11      %       
 Consulting                                                                                                                                                                    
 Mercer                                 3,877                    3,616                    7        %            4      %            (1     )%                  4       %       
 Oliver Wyman Group                     1,813                    1,458                    24       %            3      %            —                          21      %       
 Total Consulting                       5,690                    5,074                    12       %            4      %            (1     )%                  9       %       
 Corporate Eliminations                 (43          )           (71          )                                                                                                
 Total Revenue                          $    14,683              $    12,808              15       %            3      %            1      %                   10      %       
                                                                                                                                                                               
                                                                                                                                                                               
                                                                                                                                                                               


Revenue Details

The following table provides more detailed revenue information for certain of
the components presented above:
                                                                                       Components of Revenue Change*                                 
                          Nine Months Ended                          % Change          Currency            Acquisitions/             Underlying      
                          
September 30,                             
GAAP             
Impact             
Dispositions/            
Revenue        
                                                                     
Revenue                              
Other Impact                             
                          2021                  2020                 
 Marsh:                                                                                                                                              
 EMEA                     $    2,233            $    1,887           18     %          6      %            2         %               10      %       
 Asia Pacific             902                   790                  14     %          6      %            —                         9       %       
 Latin America            298                   283                  5      %          (1)    %            —                         6       %       
 Total International      3,433                 2,960                16     %          5      %            1         %               9       %       
 U.S./Canada              3,894                 3,271                19     %          1      %            5         %               14      %       
 Total Marsh              $    7,327            $    6,231           18     %          3      %            3         %               12      %       
 Mercer:                                                                                                                                             
 Wealth                   $    1,861            $    1,719           8      %          6      %            (1)       %               4       %       
 Health                   1,398                 1,348                4      %          2      %            (1)       %               3       %       
 Career                   618                   549                  13     %          3      %            —                         10      %       
 Total Mercer             $    3,877            $    3,616           7      %          4      %            (1)       %               4       %       

 * Components of revenue change may not add due to rounding.  


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three Months Ended September 30

(Millions) (Unaudited)
 Overview                                                                         
                                                                                  
                                                                                  
 The Company reports its financial results in accordance with accounting          
 principles generally accepted in the United States (referred to in this          
 release as in accordance with "GAAP" or "reported" results). The Company also    
 refers to and presents certain additional non-GAAP financial measures, within    
 the meaning of Regulation G under the Securities Exchange Act of 1934. These     
 measures are: adjusted operating income (loss), adjusted operating margin,       
 adjusted income, net of tax and adjusted earnings per share (EPS). The Company   
 has included reconciliations of these non-GAAP financial measures to the most    
 directly comparable financial measure calculated in accordance with GAAP in      
 the following tables.                                                            
                                                                                  
 The Company believes these non-GAAP financial measures provide useful            
 supplemental information that enables investors to better compare the            
 Company’s performance across periods. Management also uses these measures        
 internally to assess the operating performance of its businesses, to assess      
 performance for employee compensation purposes, and to decide how to allocate    
 resources. However, investors should not consider these non-GAAP measures in     
 isolation from, or as a substitute for, the financial information that the       
 Company reports in accordance with GAAP. The Company's non-GAAP measures         
 include adjustments that reflect how management views its businesses, and may    
 differ from similarly titled non-GAAP measures presented by other companies.     
                                                                                  
 Adjusted Operating Income (Loss) and Adjusted Operating Margin                   
                                                                                  
 Adjusted operating income (loss) is calculated by excluding the impact of        
 certain noteworthy items from the Company's GAAP operating income (loss). The    
 following tables identify these noteworthy items and reconcile adjusted          
 operating income (loss) to GAAP operating income (loss), on a consolidated and   
 reportable segment basis, for the three and nine months ended September 30,      
 2021 and 2020. The following tables also present adjusted operating margin.      
 For the three and nine months ended September 30, 2021 and 2020, adjusted        
 operating margin is calculated by dividing the sum of adjusted operating         
 income and identified intangible asset amortization by consolidated or segment   
 adjusted revenue.                                                                

                                                                                                                                                            
                                                       Risk & Insurance               Consulting              Corporate/                  Total             
                                                       
Services                                              
Eliminations                                 
 Three Months Ended September 30, 2021                                                                                                                      
 Operating income (loss)                               $        403                   $    404                $     (67   )               $    740          
 Operating margin                                      15.1              %            21.0      %             N/A                         16.1      %       
 Add (deduct) impact of noteworthy items:                                                                                                                   
 Restructuring, excluding JLT (a)                      7                              —                       5                           12                
 Changes in contingent consideration (b)               17                             1                       —                           18                
 JLT integration and restructuring costs (c)           11                             9                       (1          )               19                
 JLT acquisition-related costs (d)                     10                             —                       1                           11                
 JLT legacy E&O provision (e)                          —                              (63       )             —                           (63       )       
 Legal claims and other (f)                            21                             (1        )             2                           22                
 Operating income adjustments                          66                             (54       )             7                           19                
 Adjusted operating income (loss)                      $        469                   $    350                $     (60   )               $    759          
 Total identified intangible amortization expense      $        75                    $    14                 $     —                     $    89           
 Adjusted operating margin                             20.4              %            18.9      %             N/A                         18.5      %       
                                                                                                                                                            
                                                                                                                                                            
 Three Months Ended September 30, 2020                                                                                                                      
 Operating income (loss)                               $        333                   $    278                $     (71   )               $    540          
 Operating margin                                      14.5              %            16.4      %             N/A                         13.6      %       
 Add (deduct) impact of noteworthy items:                                                                                                                   
 Restructuring, excluding JLT (a)                      —                              11                      12                          23                
 Changes in contingent consideration (b)               15                             1                       —                           16                
 JLT integration and restructuring costs (c)           25                             14                      5                           44                
 JLT acquisition-related costs (d)                     15                             1                       (1          )               15                
 Other                                                 —                              1                       (1          )               —                 
 Operating income adjustments                          55                             28                      15                          98                
 Adjusted operating income (loss)                      $        388                   $    306                $     (56   )               $    638          
 Total identified intangible amortization expense      $        75                    $    16                 $     —                     $    91           
 Adjusted operating margin                             20.2              %            18.9      %             N/A                         18.4      %       
                                                                                                                                                            

 (a) Primarily includes restructuring expenses associated with the Company's     
 global information technology and HR functions and adjustments to               
 restructuring liabilities for future rent under non-cancellable leases.         
 (b) Primarily includes the change in fair value of contingent consideration     
 related to acquisitions and dispositions measured each quarter.                 
 (c) Includes costs incurred for staff reductions, lease related exit costs,     
 technology and consulting costs related to the Jardine Lloyd Thompson ("JLT")   
 integration.                                                                    
 (d) Reflects retention costs related to the closing of the acquisition of JLT.  
 (e) Reflects a reduction in the liability for a legacy JLT E&O relating to      
 suitability of advice provided to individuals for defined benefit pension       
 transfers in the U.K., as well as recoveries under indemnities and insurance.   
 (f) Primarily reflects settlement charges and legal costs related to strategic  
 recruiting.                                                                     
                                                                                 

                                                                                                                                                      
 Marsh & McLennan Companies, Inc.                                                                                                                     
 
Reconciliation of Non-GAAP Measures                                                                                                                 
 
Nine Months Ended September 30                                                                                                                      
 
(Millions) (Unaudited)                                                                                                                              
                                                                                                                                                      
                                                       Risk & Insurance               Consulting             Corporate/               Total           
                                                       
Services                                             
Eliminations                            
 Nine Months Ended September 30, 2021                                                                                                                 
 Operating income (loss)                               $        2,413                 $     1,109            $      (196)             $    3,326      
 Operating margin                                      26.7              %            19.5         %         N/A                      22.7        %   
 Add (deduct) impact of noteworthy items:                                                                                                             
 Restructuring, excluding JLT (a)                      12                             8                      15                       35              
 Changes in contingent consideration (b)               18                             (4)                    (3)                      11              
 JLT integration and restructuring costs (c)           38                             21                     2                        61              
 JLT acquisition-related costs (d)                     32                             2                      1                        35              
 JLT legacy E&O provision (e)                          —                              (63)                   —                        (63)            
 Legal claims and other (f)                            27                             —                      2                        29              
 Disposal of businesses (g)                            (52)                           3                      —                        (49)            
 Operating income adjustments                          75                             (33)                   17                       59              
 Adjusted operating income (loss)                      $        2,488                 $     1,076            $      (179)             $    3,385      
 Total identified intangible amortization expense      $        236                   $     42               $      —                 $    278        
 Adjusted operating margin                             30.3              %            19.6         %         N/A                      25.0        %   
                                                                                                                                                      
 Nine Months Ended September 30, 2020                                                                                                                 
 Operating income (loss)                               $        1,883                 $     815              $      (203)             $    2,495      
 Operating margin                                      24.1              %            16.1         %         N/A                      19.5        %   
 Add (deduct) impact of noteworthy items:                                                                                                             
 Restructuring, excluding JLT (a)                      2                              17                     24                       43              
 Changes in contingent consideration (b)               22                             (2)                    2                        22              
 JLT integration and restructuring costs (c)           125                            31                     25                       181             
 JLT acquisition-related costs (d)                     39                             2                      —                        41              
 Disposal of business (g)                              6                              (4)                    —                        2               
 Other                                                 5                              1                      (1)                      5               
 Operating income adjustments                          199                            45                     50                       294             
 Adjusted operating income (loss)                      $        2,082                 $     860              $      (153)             $    2,789      
 Total identified intangible amortization expense      $        222                   $     43               $      —                 $    265        
 Adjusted operating margin                             29.5              %            17.8         %         N/A                      23.8        %   

 (a) Primarily includes restructuring expenses associated with the Company's      
 global information technology and HR functions and adjustments to                
 restructuring liabilities for future rent under non-cancellable leases.          
 Consulting charges in 2020 reflect severance and real estate exit costs          
 related to the Mercer restructuring program completed in 2020.                   
 (b) Primarily includes the change in fair value of contingent consideration      
 related to acquisitions and dispositions as measured each quarter.               
 (c) Includes costs incurred for staff reductions, lease related exit costs,      
 technology and consulting costs related to the JLT integration.                  
 (d) Reflects retention costs related to the closing of the acquisition of JLT.   
 (e) Reflects a reduction in the liability for a legacy JLT E&O relating to       
 suitability of advice provided to individuals for defined benefit pension        
 transfers in the U.K., as well as recoveries under indemnities and insurance.    
 (f) Primarily reflects settlement charges and legal costs related to strategic   
 recruiting.                                                                      
 (g) Primarily reflects a gain on the sale of the U.K. commercial networks        
 business that provided broking and back-office solutions for small independent   
 brokers during the second quarter of 2021. 2020 reflects net loss on disposal    
 of specialty businesses sold in the U.S., U.K. and Canada, previously acquired   
 as part of the JLT Transaction. These amounts are reflected as an increase or    
 decrease of other revenue, which is reflected as part of revenue in the          
 consolidated statements of income. These items are removed from GAAP revenue     
 in the calculation of adjusted operating margin.                                 


Marsh & McLennan Companies, Inc.

Reconciliation of Non-GAAP Measures

Three and Nine Months Ended September 30

(Millions) (Unaudited)
 Adjusted income, net of tax is calculated as the Company's GAAP income from      
 continuing operations, adjusted to reflect the after tax impact of the           
 operating income adjustments in the preceding tables and the additional items    
 listed below. Adjusted EPS is calculated by dividing the Company’s adjusted      
 income, net of tax, by average number of shares outstanding-diluted for the      
 relevant period. The following tables reconcile adjusted income, net of tax to   
 GAAP income from continuing operations and adjusted EPS to GAAP EPS for the      
 three and nine month periods ended September 30, 2021 and 2020.                  

                                                                                                                                                                                                                 
                                                           Three Months Ended                                                           Three Months Ended                                                       
                                                           
September 30, 2021                                                          
September 30, 2020                                                      
                                                           Amount                                                 Adjusted              Amount                                                 Adjusted          
                                                                                                                  
EPS                                                                         
EPS              
 Net income before non-controlling interests, as reported                                $     542                                                                    $     320                                  
 Less: Non-controlling interest, net of tax                                              5                                                                            4                                          
 Subtotal                                                                                $     537                $     1.05                                          $     316                $     0.62        
 Operating income adjustments                              $     19                                                                     $     98                                                                 
 Investments adjustment (a)                                (1          )                                                                16                                                                       
 Pension settlement adjustment                             2                                                                            —                                                                        
 Income tax effect of adjustments (b)                      (10         )                                                                (12         )                                                            
 Impact of U.K. tax rate change (c)                        5                                                                            —                                                                        
                                                                                         15                       0.03                                                102                      0.20              
 Adjusted income, net of tax                                                             $     552                $     1.08                                          $     418                $     0.82        
                                                                                                                                                                                                                 
                                                           Nine Months Ended September 30, 2021                                         Nine Months Ended September 30, 2020                                     
                                                           Amount                                                 Adjusted              Amount                                                 Adjusted          
                                                                                                                  
EPS                                                                         
EPS              
 Net income before non-controlling interests, as                                         $     2,367                                                                  $     1,667                                
 
                                                                                                                                                                                                               
 reported                                                                                                                                                                                                        
 Less: Non-controlling interest, net of tax                                              27                                                                           25                                         
 Subtotal                                                                                $     2,340              $     4.56                                          $     1,642              $     3.21        
 Operating income adjustments                              $     59                                                                     $     294                                                                
 Investments adjustment (a)                                (2          )                                                                42                                                                       
 Pension settlement adjustment                             2                                                                            —                                                                        
 Income tax effect of adjustments (b)                      (31         )                                                                (50         )                                                            
 Impact of U.K. tax rate change (c)                        105                                                                          —                                                                        
                                                                                         133                      0.26                                                286                      0.56              
 Adjusted income, net of tax                                                             $     2,473              $     4.82                                          $     1,928              $     3.77        
                                                                                                                                                                                                                 

 (a) Represents mark-to-market gains in 2021 and losses in 2020, primarily        
 related to the Company’s investment in Alexander Forbes ("AF").                  
 (b) For items with an income tax impact, the tax effect was calculated using     
 an effective tax rate based on the tax jurisdiction for each item.               
 (c) Reflects the re-measurement of the Company's U.K. deferred tax assets and    
 liabilities upon enactment of legislation that increased the corporate income    
 tax rate applicable to U.K. based entities from 19% to 25%, effective April 1,   
 2023.                                                                            
                                                                                  

                                                                                                                                     
 Marsh & McLennan Companies, Inc.                                                                                                    
 
                                                                                                                                   
 Supplemental Information                                                                                                            
 
                                                                                                                                   
 Three and Nine Months Ended September 30                                                                                            
 
                                                                                                                                   
 (Millions) (Unaudited)                                                                                                              
                                                                                                                                     
                                                 Three Months Ended                         Nine Months Ended                        
                                                 
September 30,                             
September 30,                           
                                                 2021                  2020                 2021                   2020              
 Consolidated                                                                                                                        
 Compensation and benefits                       $    2,853            $    2,495           $    8,520             $    7,479        
 Other operating expenses                        990                   933                  2,837                  2,834             
 Total expenses                                  $    3,843            $    3,428           $    11,357            $    10,313       
                                                                                                                                     
 Depreciation and amortization expense           $    90               $    94              $    291               $    282          
 Identified intangible amortization expense      89                    91                   278                    265               
 Total                                           $    179              $    185             $    569               $    547          
                                                                                                                                     
 Stock option expense                            $    4                $    4               $    29                $    25           
                                                                                                                                     
 Risk and Insurance Services                                                                                                         
 Compensation and benefits                       $    1,634            $    1,400           $    4,876             $    4,234        
 Other operating expenses                        633                   558                  1,747                  1,688             
 Total expenses                                  $    2,267            $    1,958           $    6,623             $    5,922        
                                                                                                                                     
 Depreciation and amortization expense           $    44               $    49              $    152               $    146          
 Identified intangible amortization expense      75                    75                   236                    222               
 Total                                           $    119              $    124             $    388               $    368          
                                                                                                                                     
 Consulting                                                                                                                          
 Compensation and benefits                       $    1,103            $    980             $    3,287             $    2,911        
 Other operating expenses                        418                   438                  1,294                  1,348             
 Total expenses                                  $    1,521            $    1,418           $    4,581             $    4,259        
                                                                                                                                     
 Depreciation and amortization expense           $    29               $    29              $    87                $    86           
 Identified intangible amortization expense      14                    16                   42                     43                
 Total                                           $    43               $    45              $    129               $    129          

 Marsh & McLennan Companies, Inc.                                                                                         
 
                                                                                                                        
 Consolidated Balance Sheets                                                                                              
 
                                                                                                                        
 (Millions)                                                                                                               
                                                                                                                          
                                                               (Unaudited)                   December 31, 2020            
                                                               
September 30,                                             
                                                               
2021                                                      
 ASSETS                                                                                                                   
 Current assets:                                                                                                          
 Cash and cash equivalents                                     $     1,398                   $      2,089                 
 Net receivables                                               5,624                         5,326                        
 Other current assets                                          855                           740                          
 Total current assets                                          7,877                         8,155                        
                                                                                                                          
 Goodwill and intangible assets                                18,235                        18,216                       
 Fixed assets, net                                             824                           856                          
 Pension related assets                                        1,935                         1,768                        
 Right of use assets                                           1,899                         1,894                        
 Deferred tax assets                                           692                           702                          
 Other assets                                                  1,520                         1,458                        
 TOTAL ASSETS                                                  $     32,982                  $      33,049                
                                                                                                                          
 LIABILITIES AND EQUITY                                                                                                   
 Current liabilities:                                                                                                     
 Short-term debt                                               $     516                     $      517                   
 Accounts payable and accrued liabilities                      2,833                         3,050                        
 Accrued compensation and employee benefits                    2,365                         2,400                        
 Current lease liabilities                                     339                           342                          
 Accrued income taxes                                          333                           247                          
 Dividends payable                                             273                           —                            
 Total current liabilities                                     6,659                         6,556                        
                                                                                                                          
 Fiduciary liabilities                                         10,408                        8,585                        
 Less - cash and investments held in a fiduciary capacity      (10,408       )               (8,585         )             
                                                               —                             —                            
 Long-term debt                                                10,228                        10,796                       
 Pension, post-retirement and post-employment benefits         2,387                         2,662                        
 Long-term lease liabilities                                   1,900                         1,924                        
 Liabilities for errors and omissions                          356                           366                          
 Other liabilities                                             1,564                         1,485                        
                                                                                                                          
 Total equity                                                  9,888                         9,260                        
 TOTAL LIABILITIES AND EQUITY                                  $     32,982                  $      33,049                
                                                                                                                          

                                                                                                                                
 Marsh & McLennan Companies, Inc.                                                                                               
 
                                                                                                                              
 Consolidated Statements of Cash Flows                                                                                          
 
                                                                                                                              
 (Millions) (Unaudited)                                                                                                         
                                                                                                                                
                                                                             Nine Months Ended                                  
                                                                             
September 30,                                     
                                                                             2021                        2020                   
 Operating cash flows:                                                                                                          
 Net income before non-controlling interests                                 $     2,367                 $     1,667            
 Adjustments to reconcile net income to cash used for operations:                                                               
 Depreciation and amortization                                               569                         547                    
 Non cash lease expense                                                      241                         241                    
 Share-based compensation expense                                            263                         219                    
 Net (gain) loss on investments, disposition of assets and other             (89          )              48                     
                                                                                                                                
 Changes in Assets and Liabilities:                                                                                             
 Accrued compensation and employee benefits                                  (53          )              (431         )         
 Net receivables                                                             (336         )              77                     
 Other changes to assets and liabilities                                     (299         )              135                    
 Contributions to pension and other benefit plans in excess of current year  (282         )              (240         )         
 credit                                                                                                                         
 Operating lease liabilities                                                 (262         )              (254         )         
 Effect of exchange rate changes                                             (45          )              (10          )         
 Net cash provided by operations                                             2,074                       1,999                  
 Financing cash flows:                                                                                                          
 Purchase of treasury shares                                                 (734         )              —                      
 Borrowings from term-loan and credit facilities                             —                           1,000                  
 Proceeds from issuance of debt                                              —                           737                    
 Repayments of debt                                                          (512         )              (1,011       )         
 Net issuance of common stock from treasury shares                           16                          (33          )         
 Net distributions of non-controlling interests and deferred/contingent      (66          )              (154         )         
 consideration                                                                                                                  
 Dividends paid                                                              (750         )              (702         )         
 Net cash used for financing activities                                      (2,046       )              (163         )         
 Investing cash flows:                                                                                                          
 Capital expenditures                                                        (268         )              (278         )         
 Net (purchase) sale of long-term investments and other                      (4           )              98                     
 Dispositions                                                                84                          93                     
 Acquisitions                                                                (401         )              (559         )         
 Net cash used for investing activities                                      (589         )              (646         )         
 Effect of exchange rate changes on cash and cash equivalents                (130         )              43                     
 (Decrease) increase in cash and cash equivalents                            (691         )              1,233                  
 Cash and cash equivalents at beginning of period                            2,089                       1,155                  
 Cash and cash equivalents at end of period                                  $     1,398                 $     2,388            


Media Contact: 

Erick R. Gustafson

Marsh McLennan

+1 202 263 7788

erick.gustafson@mmc.com (mailto:erick.gustafson@mmc.com)

Investor Contact: 

Sarah DeWitt

Marsh McLennan

+1 212 345 6750

sarah.dewitt@mmc.com (mailto:sarah.dewitt@mmc.com)



View source version on businesswire.com:
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