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REG - Phoenix Grp Hldgs - Phoenix Group Holdings - 2014 Annual Results <Origin Href="QuoteRef">PHNX.L</Origin> - Part 11

- Part 11: For the preceding part double click  ID:nRSR7166Hj 

                                          £m                      
 Net premiums written from:                                                                                                            
 External customers                                            (811)         -      -            -             -              (811)    
 Fees from:                                                                                                                            
 External customers                                            94            26     -            -             (26)           94       
 Other segment                                                 -             38     -            (38)          -              -        
                                                               94            64     -            (38)          (26)           94       
 Net investment income:                                                                                                                
 Recurring                                                     6,027         -      5            -             -              6,032    
 Non-recurring                                                 -             (6)    2            -             6              2        
                                                               6,027         (6)    7            -             6              6,034    
 Other operating income:                                                                                                               
 Recurring                                                     9             -      -            -             -              9        
 Gain on transfer of business:                                                                                                         
 Non-recurring                                                 (18)          -      129          -             (107)          4        
                                                                                                                                       
 Net income                                                    5,301         58     136          (38)          (127)          5,330    
                                                                                                                                       
 Net policyholder claims and benefits incurred:                                                                                        
 Recurring                                                     (3,733)       -      -            -             -              (3,733)  
 Impairment and amortisation:                                                                                                          
 Amortisation of acquired in-force business                    (98)          -      -            -             -              (98)     
 Amortisation of customer relationships and other intangibles  (15)          -      -            -             -              (15)     
                                                               (113)         -      -            -             -              (113)    
 Other operating expenses:                                                                                                             
 Recurring                                                     (888)         (47)   (32)         38            47             (882)    
 Non-recurring                                                 (38)          -      57           -             -              19       
                                                               (926)         (47)   25           38            47             (863)    
                                                                                                                                       
 Total operating expense                                       (4,772)       (47)   25           38            47             (4,709)  
                                                                                                                                       
 Profit/(loss) before finance costs and tax                    529           11     161          -             (80)           621      
                                                                                                                                       
 Finance costs                                                 (91)          -      (65)         -             -              (156)    
                                                                                                                                       
 Profit/(loss) before tax                                      438           11     96           -             (80)           465      
 Tax attributable to policyholders' returns                    (129)         -      -            -             -              (129)    
 Segmental result before the tax attributable to owners        309           11     96           -             (80)           336      
 
 
2013 Restated 
 
                                                               Phoenix Life  Ignis  Unallocated  Eliminations  Discontinued   Total    
                                                               £m            £m     Group        £m            operations     £m       
                                                                                    £m                         eliminations            
                                                                                                               £m                      
 Net premiums written from:                                                                                                            
 External customers                                            1,344         -      -            -             -              1,344    
 Fees from:                                                                                                                            
 External customers                                            93            48     -            -             (48)           93       
 Other segment                                                 -             102    -            (102)         -              -        
                                                               93            150    -            (102)         (48)           93       
 Net investment income:                                                                                                                
 Recurring                                                     2,787         -      (1)          -             -              2,786    
 Non-recurring                                                 -             7      -            -             (7)            -        
                                                               2,787         7      (1)          -             (7)            2,786    
 Other operating income:                                                                                                               
 Recurring                                                     7             -      -            -             -              7        
 Gain on transfer of business:                                                                                                         
 Non-recurring                                                 42            -      -            -             -              42       
                                                                                                                                       
 Net income                                                    4,273         157    (1)          (102)         (55)           4,272    
                                                                                                                                       
 Net policyholder claims and benefits incurred:                                                                                        
 Recurring                                                     (1,742)       -      -            -             -              (1,742)  
 Depreciation, impairment and amortisation:                                                                                            
 Depreciation of property, plant and equipment                 -             (3)    -            -             3              -        
 Amortisation of acquired in-force business                    (111)         -      -            -             -              (111)    
 Amortisation of customer relationships and other intangibles  (16)          (3)    -            -             3              (16)     
                                                               (127)         (6)    -            -             6              (127)    
 Other operating expenses:                                                                                                             
 Recurring                                                     (2,010)       (98)   13           102           98             (1,895)  
 Non-recurring                                                 (11)          (2)    (26)         -             2              (37)     
                                                               (2,021)       (100)  (13)         102           100            (1,932)  
                                                                                                                                       
 Total operating expense                                       (3,890)       (106)  (13)         102           106            (3,801)  
                                                                                                                                       
 Profit/(loss) before finance costs and tax                    383           51     (14)         -             51             471      
                                                                                                                                       
 Finance costs                                                                                                                         
 Recurring                                                     (95)          -      (114)        -             -              (209)    
 Non-recurring                                                 -             -      (21)         -             -              (21)     
                                                               (95)          -      (135)        -             -              (230)    
                                                                                                                                       
 Profit/(loss) before tax                                      288           51     (149)        -             51             241      
 Tax attributable to policyholders' returns                    27            -      -            -             -              27       
 Segmental result before the tax attributable to owners        315           51     (149)        -             51             268      
 
 
5.2 RECONCILIATION OF OPERATING PROFIT BEFORE ADJUSTING ITEMS TO THE SEGMENTAL RESULT 
 
2014 
 
                                                                            Phoenix Life  Ignis  Unallocated Group  Total  
                                                                            £m            £m     £m                 £m     
 Operating profit/(loss) before adjusting items                             487           17     (21)               483    
 Investment return variances and economic assumption changes                12            -      -                  12     
 on long-term business                                                                                                     
 Variance on owners' funds                                                  (8)           -      (6)                (14)   
 Amortisation of acquired in-force business                                 (88)          -      -                  (88)   
 Amortisation of customer relationships                                     (15)          -      -                  (15)   
 Non-recurring items                                                        (56)          (6)    188                126    
 Financing costs attributable to owners                                     (23)          -      (65)               (88)   
 Segmental result before the tax attributable to owners                     309           11     96                 416    
                                                                                                                           
 Adjust for:                                                                                                               
 Profit before the tax attributable to owners from discontinued operations                                          (80)   
 (see note 4.1.1)                                                                                                          
 Profit before tax attributable to owners from continuing operations                                                336    
 
 
Non-recurring items include: 
 
-  income received in relation to the close-out of the PGL Pension Scheme longevity agreement with the with-profit funds of
£68 million (see note 30.2); 
 
-  the profit arising as a result of the divestment of Ignis of £107 million (see note 4.1); 
 
-  costs associated with external regulatory changes, including the cap on workplace pension charges of £17 million; 
 
-  corporate project costs of £15 million; and 
 
-  net other one-off items (including Solvency II implementation and systems transformation costs) totalling a cost of £17
million. 
 
2013 
 
                                                                          Phoenix Life  Ignis  Unallocated Group  Total  
                                                                          £m            £m     £m                 £m     
 Operating profit/(loss) before adjusting items                           414           49     (24)               439    
 Investment return variances and economic assumption changes              64            -      -                  64     
 on long-term business                                                                                                   
 Variance on owners' funds                                                (67)          -      36                 (31)   
 Amortisation of acquired in-force business                               (99)          -      -                  (99)   
 Amortisation of customer relationships                                   (16)          (3)    -                  (19)   
 Non-recurring items                                                      31            5      (47)               (11)   
 Financing costs attributable to owners                                   (12)          -      (114)              (126)  
 Segmental result before the tax attributable to owners                   315           51     (149)              217    
                                                                                                                         
 Adjust for:                                                                                                             
 Loss before the tax attributable to owners from discontinued operations                                          51     
 (see note 4.1.1)                                                                                                        
 Profit before tax attributable to owners from discontinued operations                                            268    
 
 
Non-recurring items include: 
 
-  arrangement and structuring fees of £21 million associated with the extinguishment and re-terming of the Impala loan
facility; 
 
-  gain on transfer of business of £42 million (see note 4.3); 
 
-  regulatory change and systems transformation costs of £25 million; 
 
-  net settlement cost of pension liability management initiatives of £9 million (see note 30); and 
 
-  net other items of positive £2 million includes a gain on the reinsurance agreement with Guardian offset by corporate
project costs. 
 
6. INVESTMENT RETURN VARIANCES AND ECONOMIC ASSUMPTION CHANGES 
 
The long-term nature of much of the Group's operations means that, for internal performance management, the effects of
short-term economic volatility are treated as non-operating items. The Group focuses instead on an operating profit measure
that incorporates an expected return on investments supporting its long-term business. The accounting policy adopted in the
calculation of operating profit is detailed in note 1(v) and the methodology is explained below. 
 
6.1 LIFE ASSURANCE BUSINESS 
 
Operating profit for life assurance business is based on expected investment returns on financial investments backing
owners' and policyholder funds over the reporting period, with consistent allowance for the corresponding expected
movements in liabilities. Operating profit includes the effect of variance in experience for non-economic items, for
example mortality, persistency and expenses, and the effect of changes in non-economic assumptions. Changes due to economic
items, for example market value movements and interest rate changes, which give rise to variances between actual and
expected investment returns, and the impact of changes in economic assumptions on liabilities, are disclosed separately
outside operating profit. 
 
The movement in liabilities included in operating profit reflects both the change in liabilities due to the expected return
on investments and the impact of experience variances and assumption changes for non-economic items. 
 
The effect of differences between actual and expected economic experience on liabilities, and changes to economic
assumptions used to value liabilities, are taken outside operating profit. For many types of long-term business, including
unit-linked and with-profit funds, movements in asset values are offset by corresponding changes in liabilities, limiting
the net impact on profit. For other long-term business the profit impact of economic volatility depends on the degree of
matching of assets and liabilities, and exposure to financial options and guarantees. 
 
The investment variances and economic assumption changes excluded from the long-term business operating profit are as
follows:

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