REG-RM plc RM plc: Final Results
18/03/2025 07:15
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RM plc (RM.)
RM plc: Final Results
18-March-2025 / 07:00 GMT/BST
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18 March 2025
RM plc
Final Results for the year ended 30 November 2024
A year of transformation and major progress towards delivering our strategy
RM plc (‘RM’, the ‘Company’), a leading global educational technology (‘EdTech’), digital learning and
assessment solution provider, reports its full year results for the year ended 30 November 2024 and
provides an update on its strategy.
Financial highlights
£m FY24 FY23 as reported Variance FY23 restated Variance
Revenue from continuing operations 166.1 195.2 (14.9)% 175.9 (5.5)%
(Loss)/profit before tax from continuing (12.1) (41.2) (70.6)% 12.4 n/a
operations
Discontinued operations1 (0.9) 14.2 n/a (31.7) (97.3)%
Statutory loss after tax (4.7) (29.1) (83.7)% (29.1) (83.7)%
Diluted EPS from continuing operations (4.6)p (51.8)p (91.1)% 3.1p n/a
Adjusted performance measures2:
Divisional contribution excluding 32.8 25.5 28.8% 32.0 2.7%
corporate costs1
Divisional contribution margin1 19.8% 13.1% 6.7% 18.2% 1.6%
Adjusted operating profit from continuing 8.6 0.3 2,663.6% 9.3 (7.8)%
operations5
Adjusted operating profit margin 5.2% 0.2% 5.0% 5.3% (0.1)%
Adjusted EBITDA 13.1 7.0 87.2% 15.0 (12.9)%
Adjusted profit/(loss) before tax from 2.4 (5.2) n/a 3.8 (36.5)%
continuing operations
Adjusted diluted EPS from continuing 11.7p (15.8)p n/a (4.9)p n/a
operations
Adjusted net debt3 51.7 45.6 13.3% 45.6 13.3%
• Adjusted operating profit from continuing operations has improved from £0.3m as reported in the FY23
accounts, to £8.6m in FY24 as a result of increased contribution from our three continuing divisions
and the removal of the significant loss-making Consortium division from continuing operations.
• As reported, adjusted EBITDA has increased by 87.2% to £13.1m (FY23: £7.0m); it has declined 12.9%
compared to FY23 restated performance since this does not include corporate costs that had been
recharged to Consortium but are still incurred (see note 5).
• Revenue compared to that reported in FY23 down 14.9% mostly due to the closure of Consortium early
in the year and partly due to the challenging schools market impacting Technology and TTS.
Assessment digital platform growth was offset by a small number of non-core legacy contracts coming
to an end as planned.
• Net cash generated from operating activities has improved by £18.9m in FY24 to £8.4m cash inflow.
• Adjusted net debt increased to £51.7m, however better than market expectations, and following £6m
investment in global accreditation platform, with Banks remaining supportive. The Company has
operated within its covenants.
Strategic Assessment business secures substantial wins and renewals
• Contracted order book4 of Assessment has more than doubled to £95.7m at end of FY24 (FY23:
£40.8m).
• This includes two highly strategic customers, International Baccalaureate (“IB”) and Cambridge
University Press & Assessment (“CUPA”), that have chosen RM to provide the platform for their
groundbreaking transition to digital based assessments, for years to come.
• Successfully renewed 99% of core Assessment contracts up for renewal in FY24 (representing 78% of
Assessment annual revenue) providing a bedrock for future growth through our global accreditation
platform.
• Global accreditation platform KPIs have strengthened:
◦ Assessment digital platform revenue grew 12% year on year, assessment repeatable revenue
(including scanning) grew 10% year on year.
◦ 21m tests successfully processed through the Assessment platforms (versus 19m in FY23).
• Invested £6m during the year in the development of our strategic new global accreditation platform.
TTS
• TTS has continued to develop exciting products, launching 124 new products using our own IP in
FY24.
• AI generated learning tools directly linking our 9,000 TTS products to the national curriculum have
enabled TTS to scale products while enhancing the accuracy of content.
• Challenging international markets as various regions experienced budgetary uncertainty as a result
of elections.
Technology
• Shift to focus on longer-term contract awards with multi-academy trusts alongside operational and
cost efficiencies delivering significantly improved adjusted operating profit.
• Successful managed services contract wins in H2 will deliver positive revenue impact in FY25.
A strong foundation for future growth
• Successful planned closure of the loss-making Consortium business resulting in all parts of the
group now delivering adjusted operating profit.
• New operating model and management team now fully established, including appointment of Dr Grainne
Watson as COO.
• £10.6million of further annualised cost savings and efficiencies including the closure of unrequired
office space, consolidation of our warehousing, and simplification of our operating model to support
customer delivery.
Current trading and FY25 outlook
Trading in the first months of the year has been in line with the Board’s expectations and the full-year
outlook remains in line with market expectations. We remain highly focused on significantly reducing net
debt and, at the same time, continuing to invest in our core Assessment business, in particular in the
global accreditation platform, which forms the cornerstone of our strategic growth ambitions.
Mark Cook, Chief Executive of RM, said
“This has been a year of transformation for RM, and the success of our strategy is already reflected in
the progress we have made driving profitability and growing our contracted order book.
“In Assessment, the development of our global accreditation platform has progressed along with a number
of major strategic digital contract awards, while TTS has benefitted from our focus on our owned-IP
product development and we have seen the quality of recurring revenues from multi-academy trusts
increase in Technology.
“Looking ahead, significantly reducing net debt is a priority, and we are evaluating ways to achieve
that while ensuring that we pave the way for sustainable future growth in our core business.”
Notes
1 Discontinued operations in FY23 as reported include the results and net gain on disposal arising
from the sale of the RM Integris and RM Finance businesses and related assets on 31 May 2023, and in
FY23 restated and in FY24 also include the closure of RM Consortium, which occurred during the year
ended 30 November 2024. In FY24 corporate overheads are now allocated over the remaining three
divisions, rather than the four that operated in FY23. To aid understanding of the true financial
performance of the business, we therefore have added the previously reported FY23 numbers to the
Financial Performance table, and added divisional contribution figures to the divisional performance
table, which shows the profit contribution each division makes to RM.
2 Throughout this statement, adjusted operating profit, adjusted EBITDA, adjusted profit/(loss) before
tax, divisional contribution and adjusted diluted EPS are Alternative Performance Measures, stated after
adjusting items (See Note 3) which are identified by virtue of their size, nature and incidence. Their
treatment is applied consistently year-on-year.
3 Adjusted net debt is defined as the total of borrowings less capitalised fees, cash and cash
equivalents and overdrafts (see Note 3). Lease liabilities of £15.0m (2023: £16.5m) are excluded from
this measure as they are not included in the measurement of adjusted net debt for the purpose of
covenant calculations (see Note 15).
4 Contracted order book represents secured revenue, supported by a contract, that is yet to be
recognised as revenue in the financial statements. We have introduced this metric for our Assessment
division to provide greater visibility of the increasing trend towards securing longer-term strategic
contractual revenue.
5 FY23 restated adjusted operating profit from continuing operations does not include the proportion
of fixed corporate overheads that had been centrally recharged to Consortium but are still mostly
incurred by the Company.
Presentation details
A presentation by Management for investors and analysts will be published on the company website later
this morning at 1 https://www.rmplc.com/.
Contacts:
RM plc 2 investorrelations@rm.com
Mark Cook, Chief Executive Officer
Simon Goodwin, Chief Financial Officer
Headland Consultancy (Financial PR) +44 203 805 4822
Stephen Malthouse (smalthouse@headlandconsultancy.com)
Chloe Francklin ( 3 cfrancklin@headlandconsultancy.com)
Dan Mahoney (dmahoney@headlandconsultancy.com)
Notes to Editors:
About RM
RM was founded in 1973, with a mission to improve the educational outcomes of learners worldwide. More
than fifty years on, we are a trusted Global EdTech, digital learning and assessment solution provider,
transforming learners, educators, and accreditors to be more productive, resilient, and sustainable. Our
simple approach enables us to deliver best in class solutions to optimise accreditation outcome.
RM is focused on delivering a consistently high-quality digital experience, acting as a trusted
consultative partner to provide solutions that deliver real impact for learners worldwide. Our three
businesses include:
• Assessment - a global provider of assessment software, supporting exam awarding bodies,
universities, and governments worldwide to digitise their assessment delivery.
• TTS (Technical Teaching Solutions) – an established provider of education resources for early years,
primary schools, and secondary schools across the UK and to 114 countries internationally.
• Technology - a market-leading advisor and enabler of ICT software, technology and bespoke services
to UK schools and colleges.
Chief Executive’s Statement
A year of transformation
2024 in review
It has been a highly transformative year in more ways than one. Our leadership team had its first full
year of working together and I am delighted with the progress that has led to significant operational
and financial improvements. Following the planned closure of the loss-making Consortium business, we
have delivered adjusted operating profit of £8.6m (FY23 reported: £0.3m), ahead of market consensus, and
adjusted EBITDA of £13.1m, nearly double last year’s reported £7.0m. Statutory loss after tax has
reduced by 84% to £4.7m from £29.1m, which is explained further in the CFO’s statement. We have secured
two of the largest contracts in RM’s history with the International Baccalaureate and Cambridge
University Press & Assessment, which are at the heart of our strategic focus. We are excited to partner
with them on their groundbreaking journey from analogue to digital-based assessment.
Revenue compared to that reported in FY23 was down 14.9% mostly due to the closure of Consortium at the
beginning of the year. When Consortium sales are removed, revenue was marginally down (5.5%), due to a
challenging UK and international schools market affecting Technology and TTS, and strategic digital
platform growth in Assessment offset by the planned ending of non-core legacy contracts. However,
crucially, we ended FY24 with a record Assessment contracted order book of £95.7m (FY23: £40.8m), which
will convert into revenue from FY25 onwards. We now have an opportunity to expand our portfolio into
formative assessment solutions and expand our professional assessment customer base.
Our lenders have continued to be highly supportive of our strategy. We agreed with them an amendment and
extension of our £70m facility in H1 to July 2026 (and a further amendment to their covenants in March
2025). We remained well within the hard covenants for the remainder of FY24. Significantly reducing net
debt is a key priority and we are evaluating ways to achieve this while continuing to invest in the
future growth in our core business.
I would like to extend my thanks and appreciation to all our people for their hard work and commitment
during this transformational period. These achievements could not have been realised without their
efforts.
Strengthened foundations
Operations and delivery
Our go-to-market offering, shaped to provide transformative assessment solutions, has been aligned
towards one global operating model, so we can deliver innovation, modernisation and optimisation
outcomes to our customers.
We have conducted in-depth root and branch operational reviews leading to efficiencies and process
enhancements across RM, while investing £6m during FY24 in the development of our new global
accreditation platform. This has resulted in a shift towards nearshore software development and we now
have over 400 developers to redevelop our platform onto a single cloud, capable of delivering all our
assessment products and scaling our offering. At the same time, we have maintained strong IT support in
RM India for our legacy systems. Our new operating model reflects a business of our size and needs with
layers simplified and targeted investment in areas that will be positively felt by our customers. This
includes Dr Grainne Watson taking on the enhanced role of Chief Operating Officer, with a strengthened
team beneath her, and overseeing operational performance and customer delivery aspects in Assessment,
enabling a clearer line of sight from customer to developer.
Our governance has been strengthened through the introduction of three new boards: growth; service and
operations; and portfolio and innovation. A major deliverable from these forums is a clear customer
development plan, tied to our portfolio roadmap, which shows the products, solutions and functionality
being delivered from our platform.
Through these transformations, the foundations of our global accreditation platform have been
established, paving the way for profitable and sustainable future growth.
Cost efficiencies
We instigated a review of third-party advisors with actions taken to either insource certain activities,
such as investor relations and internal audit, or to pivot to more strategically aligned partners, e.g.
corporate brokerage. These actions will bring more intellectual property into RM’s management, provide
cost reductions and aid future growth. Further annualised cost savings of £10.6 million have been
achieved by rationalising our property requirements through the closure of the less utilised London
office, consolidating two warehouses into one distribution centre at Harrier Park and streamlining floor
space at our Abingdon head office. The full effect of these savings will be realised from FY25.
Divisional performance
Assessment: ready for the transformation to digitisation
As previously announced, FY24 saw us secure groundbreaking contracts with the International
Baccalaureate and Cambridge University Press & Assessment. Our long-standing relationship with these
foundation customers has been built over several years, with RM having facilitated the marking of
several millions of exam scripts through our systems, and we are delighted to have been chosen to work
with them in navigating the path towards fully on-screen exams in the coming years. This has been
supplemented by key wins, such as NEBOSH, and several contract extensions, including the Scottish
Qualifications Authority, Ireland State Examinations Commissions, and Trends in International
Mathematics. These strategic wins and renewals provide a bedrock for our future growth.
As we continue to embark on the transitioning from analogue to digital assessment it was expected that a
small number of legacy non-core contracts would end in FY24, impacting year-on-year revenue performance
(£42.3m in FY23 to £39.7m in FY24), as we reshape our portfolio for the future. Importantly, digital
platform revenue grew 12% year-on-year. Our strategic new wins and renewals, which have fuelled our
record £95.7m contracted order book, will largely evolve into higher margin digital assessment revenues
in the coming years.
TTS: Increasing UK market share in a tough market
Despite the challenging UK schools’ market during FY24, TTS UK sales grew 2.8% (£52.2m to £53.7m) as we
increased our market share without blanket wide discounting of prices, unlike competitors. International
sales, which account for approximately one quarter of the division, were down by 20.7% (£23.7m to
£18.7m) in part due to one-off events overseas such as the US elections and the Spanish floods which
stalled or diverted funds to other causes. International order intake has picked up in early FY25 and we
expect this trend to continue as the division focuses on the overseas growth strategy which includes the
setting up of a legal entity in Dubai.
TTS has continued to develop exciting products with 124 new products using our own IP launched during
the year. This includes AI generated learning tools directly linking our 9,000 TTS products to the
national curriculum that have enabled us to scale products while enhancing the accuracy of content.
Having completed the closure of the Consortium business and relocated to a single purpose-built
distribution centre, TTS is now positioned to take advantage of growth opportunities.
Technology: momentum built with H2 managed services wins
Revenues in the Technology business were down by 6.4% (£57.7m to £54.0m), impacted by a challenging UK
schools’ market, with budgets held back by election uncertainty for much of the year. This includes the
connect the classroom government initiative coming to an end partway during the year compared to a full
year of revenue in FY23. However, I was pleased to see the division win several substantial managed
services contracts in H2 that will have a full year impact during FY25. These wins are having a marked
improvement in the quality of revenues in Technology through recurring, longer-term fees and contract
awards with multi academy trusts, such as University of Chichester Academy Trust, rather than individual
schools.
The division’s adjusted operating profit has increased by over four times compared to FY23, from £0.8m
to £3.6m, due to the changing mix of revenue and through driving cost efficiencies.
Strategy to deliver growth
The opportunity
The direction of travel is towards fully digital assessments, providing an opportunity for global growth
in RM’s platform user base. Last year we highlighted our purpose of enriching the lives of learners
globally and that core to our future are digital solutions that support a learner’s assessment of
progress towards an examination, as well as the accreditor’s ability to provide a platform to enable and
enhance their assessment. RM operates in the global EdTech market, which is forecast to grow by $170.8
billion between 2024 and 2029 with the digitalisation of assessment being a key market driver. RM’s
strengthened foundations, along with FY24 contract wins with global accreditors, have paved the way for
delivery of our strategy and we are well positioned to build on this in FY25.
A principal aim of global assessors is to provide an enriched experience for their learners; this aligns
seamlessly with RM’s purpose. To provide continual improvement of RM’s e-marking and e-testing solutions
our strategy, under Dr Grainne Watson’s leadership, is to develop a single global accreditation platform
providing a modular design which has security, resilience and capacity for growth with enhanced customer
experience. We have over 400 developers working on the platform which will be capable of delivering full
digitalised assessments around the world. Scaling this offering is our focus for FY25 and beyond and we
recently launched RM Consulting to provide a journey plan for assessment bodies who are looking to
embark on a digital transformation journey.
To date, our Assessment business delivers solutions exclusively to assessors. While they will remain our
primary customer, we will continue to invest in the platform over the coming years to provide learner
direct content and solutions, in collaboration with our accreditation customers, and formative
assessments.
AI has potential to make a significant impact in the formative assessment space, as shown by
proof-of-concept projects run by RM, exploring its role in exam marking and feedback. The results
demonstrated that AI is not only as effective as human marking but also improves feedback quality – even
for essays and long-form answers – while working in a fraction of the time. While integrating AI into
high-stakes exam marking would require a shift in perception, its immediate potential lies in
classroom-based assessments. AI can provide instant feedback on results, assess performance against the
mark scheme, and highlight areas for improvement, readying students for final exams and significantly
reducing teacher workloads.
We are currently working with customers on further projects to explore how AI can be tailored to their
assessment and qualification processes, modernising learning and improving learner outcomes.
Our future is exciting; it is firmly predicated on being a global curriculum and assessment expert.
From an investment perspective we aim to be a leading accreditation software and digital platform
provider, for years to come.
CFO’s statement
The year started with the closure of the heavily loss-making Consortium business, then continued with
significant amounts of reorganisation and cost reduction. All three remaining divisions have faced into
significant headwinds in the form of high cost inflation, challenging domestic and international
schools’ markets and, in RM Assessment, the need to renew a significant proportion of the underlying
contract base. Despite these challenges, each division has ended the year with higher profit
contribution percentages than in FY23.
The closure of Consortium during the year has impacted the way our financial results are presented, as
the prior year’s results are restated to remove the statutory reported loss made by Consortium and show
it instead in discontinued operations. In FY24 corporate overheads are now allocated over the remaining
three divisions, rather than the four divisions that operated in FY23. To aid understanding of the true
financial performance of the business, we therefore have added the previously reported FY23 numbers to
the Financial Performance table; and added divisional contribution figures to the divisional performance
table, which shows the profit contribution each division makes to RM.
Revenue from continuing operations in FY24 declined by 5.5% to £166.1m as a result of market pressures
impacting both RM TTS and RM Technology, but also the expected decline in legacy project revenues in RM
Assessment. These declines offset positive movement in TTS UK revenues, seeing the business gain market
share, and a 12% increase in recurring platform revenues in RM Assessment.
Despite the in-year revenue decline, the business delivered an adjusted operating profit (AOP) of £8.6m
(EBITDA £13.1m) compared to the £0.3m (EBITDA £7.0m) reported in FY23, which included a £9.7m loss in
respect of Consortium. This 5.2% AOP margin marks a return towards more normal levels of profitability
but still contains room for improvement, as many of the cost savings initiated during the year will not
fully materialise until later years.
RM Assessment renewed 78% of its long-term contracted revenue in the year and won two major digital
transformation contracts with International Baccalaureate (IB) and Cambridge University Press &
Assessment (CUPA). The incremental revenue and profit from these new contract wins will not materialise
until later in the contract periods as RM Assessment supports these major customers on their journey
from paper to digital assessments. In addition, there has been a significant increase in the value of
Contract Fulfilment Asset (from £3.9m to £8.6m) on the balance sheet during the year, the revenue from
which will be recognised in the future once contractual performance obligations have been met. As a
result of these contract renewals and wins, the value of contracted orderbook in RM Assessment has
increased 2.3x over the prior year to over £95.7m of future contracted revenue.
In this ‘Year of Transformation’, we continued to identify and execute on significant cost reductions.
In addition to the £10m of annualised cost savings initiated in FY23, we identified and initiated a
further £10.6m of cost savings in FY24. Savings initiated in FY24 were partially linked to the closure
of Consortium (£3.2m), the consolidation of our warehouses into a single distribution centre in Harrier
Park (£2.0m), further consolidation of excess office space (£1.2m), IT savings (£1.9m) and further
reductions in third-party and headcount costs as we continued our transformation to a more streamlined
target operating model. These cost savings have been partially offset by increased inflation in the UK,
the annualised impact of the new Senior Management Team, increased incentive payments due to the return
to material profitability, and a reinvestment into sales and marketing capabilities especially in RM
Assessment. The cost of this restructuring can be seen within our adjusting items, and we expect to
incur further restructuring costs related to the move towards a target operating model in FY25. While
the transformation of RM is far from complete, this £20m+ of cost savings initiated so far has set the
business up well for future profitable growth but further restructuring projects are expected to be
required during the next few years.
The business remains highly leveraged and saw adjusted net debt increase during the year by £6.1m to
£51.7m. FY24 saw a return to more normalised levels of working capital movements, but also significant
previously agreed contributions to our defined benefit pension schemes (£4.3m), interest payments
(£5.6m) and an increase in capital expenditure (£4.8m) primarily linked to investment in building our
Global Accreditation Platform. Throughout FY24, RM operated well within its EBITDA and hard liquidity
covenants and we remain extremely grateful for the very collaborative way in which our lenders HSBC and
Barclays continue to support the business. An agreed deleveraging plan remains underway, and we have
already started discussion with our lenders around revised agreements to replace our existing facilities
which run until July 2026.
Finally, as previously identified, the financial control environment within RM has been below the
required standard, as a result of a lack of focus in previous years. The RM finance team has worked
extremely hard during this ‘Year of Transformation’ to make significant improvements to the control
environment. All processes and key controls within the four major sub-functions of finance have been
enhanced, documented and monitored during the year. While there is still further work to do, I am
confident that as we exit FY24 we have a control environment, that is not only improved, but is now
suitable for a business like RM.
Financial performance
£m FY24 FY23 Variance FY23 Variance
as originally reported restated4
Revenue from continuing operations 166.1 195.2 (14.9)% 175.9 (5.5)%
Loss before tax from continuing operations (12.1) (41.2) (70.6)% 12.4 n/a
Discontinued operations1 (0.9) 14.2 n/a (31.7) (97.3)%
Statutory loss after tax (4.7) (29.1) (83.7)% (29.1) (83.7)%
Diluted EPS from continuing operations (4.6)p (51.8)p (91.1)% 3.1p n/a
Adjusted performance measures2:
Divisional contribution excluding corporate 32.8 25.5 28.8% 32.0 2.7%
costs
Divisional contribution margin 19.8% 13.1% 6.7% 18.2% 1.6%
Adjusted operating profit from continuing 8.6 0.3 2,663.6% 9.3 (7.8)%
operations
Adjusted operating profit margin 5.2% 0.2% 5.0% 5.3% (0.1)%
Adjusted EBITDA 13.1 7.0 87.2% 15.0 (12.9)%
Adjusted profit/(loss) before tax from 2.4 (5.2) n/a 3.8 (36.5)%
continuing operations
Adjusted diluted EPS from continuing 11.7 (15.8) n/a (4.9) n/a
operations
Adjusted net debt3 51.7 45.6 13.3% 45.6 13.3%
1 Discontinued operations in FY23 as reported include the results and net gain on disposal arising from
the sale of the RM Integris and RM Finance businesses and related assets on 31 May 2023, and in FY23
restated and in FY24 also include the closure of RM Consortium, which occurred during the year ended 30
November 2024.
2 Throughout this statement, adjusted operating profit, adjusted EBITDA, adjusted profit/(loss) before
tax and adjusted diluted EPS are Alternative Performance Measures, stated after adjusting items (see
Note 3) which are identified by virtue of their size, nature and incidence. Their treatment is applied
consistently year-on-year.
3 Adjusted net debt is defined as the total of borrowings less capitalised fees, cash and cash
equivalents and overdrafts (see Note 3). Lease liabilities of £15.0m (2023: £16.5m) are excluded from
this measure as they are not included in the measurement of adjusted net debt for the purpose of
covenant calculations (see Note 15).
4 The closure of Consortium during the year has required restatement of the prior year to show the
reported loss made by Consortium as discontinued operations. In FY24 corporate overheads are now
allocated over the remaining three divisions, rather than the four that operated in FY23. To aid
understanding of the true financial performance of the business, we therefore have added the previously
reported FY23 numbers to the Financial Performance table, and added divisional contribution figures to
the divisional performance table, which shows the profit contribution each division makes to RM (see
Note 2).
Divisional performance
Divisional contribution has been added as a new metric this year. Divisional contribution is Adjusted
operating profit before the allocation of corporate overheads (see Note 2 to the Financial Statements).
£m FY24 FY23 Variance
RM TTS:
Total revenue 72.4 75.9 (4.5)%
UK revenue 53.7 52.2 2.8%
International revenue 18.7 23.7 (20.7)%
Divisional contribution 8.9 8.8 0.6%
Divisional contribution margin 12.2% 11.6% 0.6%
Adjusted operating profit 5.4 5.9 (10.0)%
Adjusted operating profit margin 7.4% 7.8% (0.4)%
RM Assessment:
Revenue 39.7 42.3 (6.2)%
Divisional contribution 14.4 14.9 (2.9)%
Divisional contribution margin 36.4% 35.1% 1.3%
Adjusted operating profit 6.9 10.3 (32.3)%
Adjusted operating profit margin 17.5% 24.2% (6.7)%
RM Technology:
Revenue: 54.0 57.7 (6.4)%
Divisional contribution 9.5 8.3 14.9%
Divisional contribution margin 17.6% 14.4% 3.2%
Adjusted operating profit 3.6 0.7 374.0%
Adjusted operating profit margin 6.6% 1.3% 5.3%
RM TTS revenues decreased by 4.5% to £72.4m (FY23: £75.9m). Continuing budgetary pressures for UK
schools saw TTS’ core UK education market decline by 5.5%. TTS’s strong offering however allowed it to
increase its market share by 1.4% to 15.0% and grow revenue by 2.8%. TTS International had a more
challenging year with several of its key markets seeing similar election disruption and budgetary
uncertainty as the UK. TTS International revenues declined by £5.0m in the year, although strong order
intake at the end of year is giving reasonable confidence going into FY25. The closure of Consortium at
the beginning of the year has freed TTS up to focus on its core offerings, while also adding selected
new products from the Consortium range. New customer acquisition in TTS as a result of this has been
strong with 12,214 new customers being added in the year. The closure of Consortium also enabled TTS to
rationalise its cost base with the most significant change being the closure of its Sherwood Park
distribution centre and consolidation into the larger Harrier Park. We are extremely pleased that,
despite this significant upheaval during the year, TTS’ contribution to Group profitability increased
marginally to £8.9m (FY23: £8.8m). As a result of a higher allocation of corporate overheads (£3.5m in
FY24, £2.9m in FY23) adjusted operating profit decreased to £5.4m (FY23: £5.9m) and adjusted operating
margin decreased to 7.4% (FY23: 7.8%).
RM Assessment revenues decreased by 6.2% to £39.7m (FY23: £42.3m). This was entirely driven by the
expected reduction in legacy project contracts. Revenue from these contracts declined as expected by
£5.1m (42.9%) in the year. Revenue from underlying recurring contracts increased by 10.0% with revenue
from RM’s Digital Assessment platform increasing by 12% in year, as a result of higher volumes of
digital assessments being processed. Divisional contribution reduced marginally to £14.4m (FY23:
£14.9m), with increased investment in sales and marketing capability adding to the impact of lower total
revenue. Adjusted operating profit reduced to £6.9m (FY23: £10.3m) and adjusted operating margin reduced
to 17.5% (FY23: 24.2%) as the division now receives a significantly higher allocation of corporate
overheads (£7.5m in FY24, £4.6m in FY23).
RM Technology revenues decreased by 6.4% to £54.0m (FY23: £57.7m) reflecting the annualised impact of
contract losses in the Services and Connectivity business. New contract wins in the second half of the
year have not materially contributed to revenue in the period. Revenue from hardware sales and digital
platforms increased by 2.8% in year, reflecting the division’s ability to cross sell into its contracted
customer base. Divisional contribution increased to £9.5m (FY23: £8.3m) on the back of declining
revenue, due to the annualised impact of operational efficiencies and cost savings initiated in the
prior year, as well as additional restructuring undertaken in year. Adjusted operating profit increased
to £3.6m (FY23: £0.7m) and adjusted operating margin increased to 6.6% (FY23: 1.3%), due to the higher
contribution and a lower allocation of corporate overheads in year (£6.0m in FY24, £7.5m in FY23).
Technology is now a stable and consistently profitable business with new customer wins, which will
positively impact future revenue growth.
Group adjusted profit before tax was £2.4m versus a restated FY23 result of £3.8m, with the prior year
losses of the discontinued Consortium business removed. The £2.4m FY24 profit is a £7.6m increase on the
actual FY23 reported loss of £(5.2)m; reflecting the closure of Consortium, improved contribution margin
from the three remaining divisions and reduced corporate overheads, offset by higher interest costs.
Statutory loss after tax was £4.7m (FY23: loss of £29.1m), the significant improvement was driven by the
underlying operational profitability of the business this year but also the adjustments in prior year
including a £38.9m impairment relating to the decision to close the Consortium business, a £10.6m gain
from the sale of IP addresses and a £13.5m gain on the sale of RM Integris and RM Finance, and a £8.3m
tax credit.
Adjusted diluted earnings per share from continuing operations was 11.7p (FY23: 4.9p loss) and Statutory
diluted loss per share from continuing operations was 4.6p (FY23: earnings of 3.1p).
RM Consortium closure
On 24 November 2023, the Group announced the decision to close the RM Consortium business, part of the
RM Resources Division, with trading ceasing on 8 December 2023 after which all unfulfilled orders were
cancelled.
During the year, all operations ceased and therefore the financial loss for the year of £1.2m has been
disclosed as discontinued operations. All comparative figures have also been represented as discontinued
operations.
Adjusting items
To provide an understanding of business performance including the comparability of results year-on-year,
we exclude the effect of adjustments that are identified by virtue of their size, nature and incidence,
as set out below. These include a £9.3m impairment of TTS goodwill which has been booked in FY24. This
impairment has arisen both as a result of the significant proportion of goodwill allocated to TTS
following the closure of Consortium and reductions in estimated future cashflows caused by increasing
uncertainty in UK and international schools budgets. These cashflow reductions have also resulted in a
£3.2m impairment in RM plc’s investment in RM Educational Resources Limited.
Adjusting items (total operations) £m FY24 FY23
Amortisation of acquisition-related intangible assets 0.4 1.7
Impairment of RM TTS goodwill1 9.3 —
Impairment of RM Consortium assets2 (0.5) 38.9
Restructuring costs3 4.6 2.7
Cost of GMP conversion 0.3 —
Configuration of SaaS licences (ERP)4 — 3.1
Independent business review related costs — 0.5
Total adjustments to administrative expenses 14.1 46.9
Sale of IP addresses5 — (10.6)
Gain on disposal of operations — (0.2)
Total adjustments 14.1 36.1
Tax impact (0.8) (6.0)
Total adjustments after tax 13.3 30.1
Gain on disposal of discontinued operations6 — (13.5)
Total adjustments after tax 13.3 16.6
1 A £9.3m impairment of TTS goodwill has been booked during FY24. This impairment has arisen both as a
result of the significant proportion of goodwill allocated to TTS following the closure of Consortium
and reductions in estimated future cashflows caused by increasing uncertainty in UK and international
schools budgets.
2 FY23 includes £10.6m of goodwill impairment, £17.4m of impairment of other intangible assets, £5.9m of
impairment of property, plant and equipment, £2.8m of inventory write-downs, £0.7m write-off of other
current assets and an onerous contract provision of £1.5m in respect of IT licences. FY24 is a partial
write-back of the previous inventory write-down.
3 FY24 restructuring costs relate to the implementation of the Group’s new target operating model
announced last year. These costs include £1.5m impairments and provisions for exited properties to the
end of their leases in 2026, £1.2m redundancy costs which were all paid during the year, £1.5m of
professional fee and contractor costs, and costs of £0.4m related to the consolidation of the TTS
distribution centre in March 2024. Further costs in respect of the target operating model are
anticipated into H1 FY25.
4 The configuration and customisation costs relating to the ERP replacement programme, have been
expensed in accordance with IAS 38: Intangible Assets and IFRIC agenda decisions, but have been treated
as adjusting items as they were a significant component of the Group’s warehouse strategy.
5 Income generated following the completion of the sale of IP addresses.
6 During FY23 the Group completed the disposal of the Integris and Finance business which generated a
gain on sale of operations of £13.5m.
Inventory
Inventories increased by 8.8% to £15.2m (FY23: £14.0m) primarily due to timing of TTS International
orders and forward buying inventory in advance of large orders anticipated early in FY25.
Corporate costs
Corporate costs in the period were £7.3m, down from £7.6m in FY23 on a restated basis, primarily as a
result of increased accounting charges for share-based payments to senior management (no share-based pay
awards vested or were paid out in the period) offset by corporate recharges previously recharged to
Consortium being restated centrally.
Taxation
There was an £8.3m tax credit on continuing operations for the year (FY23: £9.8m tax charge). This is
principally due to the recognition of an £8.5m deferred tax asset at 30 November 2024 (FY23: £0.2m).
Disposals
During FY22, the Group agreed to sell the RM Integris and RM Finance businesses from within the RM
Technology Division and completed on 31 May 2023, which generated a net gain on sale of operations of
£13.5m during the year ended 30 November 2023. The performance of these businesses has been classified
and presented as discontinued operations within the Financial Statements. In FY23 these businesses
generated £2.4m of revenue and £0.8m of adjusted operating profit.
Cash flow, net debt and lender agreement
On a statutory basis, net cash inflow from operating activities was £8.4m (FY23: outflow of £10.5m),
which includes £4.3m (FY23: £4.5m) of deficit recovery payments made to the Group’s defined benefit
pension schemes during the year. These payments reduce to £1.2m in each of the next two years and then
cease altogether.
Adjusted net debt closed the year at £51.7m (FY23: £45.6m) as the £8.4m net cash inflow from operating
activities (see above) was offset by £4.8m of asset purchases (FY23: £1.1m), £5.6m of interest paid
(FY23: £5.0m), £1.0m of facility arrangement fees (FY23: £1.7m) and £3.4m of lease repayments (FY23:
£3.5m).
In March 2024 the Group secured an agreement with its lenders, which extended the existing £70.0m
facility to July 2026. The fixed charge over the shares of each of the obligor companies (except for RM
plc), and the fixed and floating charge over all assets of the obligor companies granted previously to
lenders, remains in place. Covenants were further reset in March 2025 as follows:
• A quarterly LTM EBITDA (excluding discontinued operations and Consortium) covenant test to the quarter
ended 28 February 2026; and
• A ‘hard’ liquidity covenant test requiring the Group to have liquidity greater than £7.5m on the last
business day of the month, and liquidity not be below £7.5m at the end of two consecutive weeks within a
month, with step down periods applying from 1 January to 21 March 2025, 1 August to 17 October 2025, and
1 January to 21 March 2026, during which the minimum liquidity requirement is reduced from £7.5m to
£5.0m. This liquidity limit is the minimum amount RM must have available under the facility, taking into
account cash and the amount left to draw.
While the current banking facilities end in July 2026, and any period beyond this would likely be
subject to negotiation and agreement of a further facility, the Directors note that this is an
uncertainty but not a material one, and consider it likely that negotiation would be successful.
Balance sheet
The Group had net assets of £17.1m at 30 November 2024 (FY23: £17.8m). The balance sheet includes
non-current assets of £90.1m (FY23: £81.5m), of which £29.2m (FY23: £38.5m) is goodwill and £20.5m
(FY23: £12.8m) relates to the Group’s defined benefit pension scheme which is discussed further below.
Operating property, plant and equipment, intangible and right-of-use assets total £26.1m (FY23: £27.8m).
Additions to intangible assets, primarily relating to the development of the Global Accreditation
Platform, have been offset by depreciation and amortisation.
IP address assets utilised as part of the Connectivity business are included at £nil cost.
Net current assets of £0.2m (FY23: £8.9m) are below prior year as operating cash generated by the Group
has been used to invest in intangible assets for the Global Accreditation Platform, pay debt interest,
and make contributions to the defined benefit pension schemes.
Non-current liabilities of £73.2m (FY23: £72.6m) includes borrowings of £55.5m (FY23: £53.7m), and lease
liabilities of £12.8m (FY23: £14.3m) which are predominately associated with the Group utilisation of
properties.
Dividend
The banking facility covenants restrict dividend distribution until the Company has reduced its net debt
to LTM EBITDA leverage to less than 1x for two consecutive quarters, and therefore we are not currently
able to recommend the payment of a final dividend and are unlikely in the short term since our focus is
to continue investing in RM’s growth.
RM plc is a non-trading investment holding Company and derives its profits from dividends paid by
subsidiary companies. The Company has £nil (FY23: £nil) distributable reserves as at 30 November 2024.
The Directors regularly review the Group’s capital structure and dividend policy, ahead of announcing
results and during the annual budgeting process, looking at longer-term sustainability. The Directors do
so in the context of the Company’s ability to execute the strategy and to invest in opportunities to
grow the business and enhance shareholder value. Plans to resolve RM plc’s negative distributable
reserves position in advance of reinstating dividends to shareholders, which include distributions from
subsidiaries, continue to be under review.
The dividend policy is influenced by a number of the principal risks identified in the table of
‘Principal and Emerging Risks and Uncertainties’ detailed within this Group’s 2024 Annual Report, which
could have a negative impact on the performance of the Group or its ability to distribute profits.
Pension
The Company operates two defined benefit pension schemes (RM Scheme and CARE Scheme) and participates in
a third, multi-employer, defined benefit pension scheme (the Platinum Scheme). All schemes are now
closed to future accrual of benefits.
As set out in Note 14 to the Financial Statements, the overall pension surplus on an IAS 19 basis has
improved by £8.1m to a surplus of £20.5m (30 November 2023: £12.4m) with all three schemes now in
surplus. The increase in surplus is mainly due to the deficit contributions made and an improved return
on scheme assets.
The 31 May 2024 triennial valuation for the RM and CARE schemes was approved in March 2025, with the
previous total scheme deficit becoming a technical surplus. The deficit recovery payments set by the 31
May 2021 valuation of £4.4m per annum until the end of 2024, which then reduce to £1.2m per annum until
the end of 2026, will continue but no further recovery payments will be required after that date.
Internal controls
During the year, the Group has continued to document and embed financial and governance controls. This
project has been rolled out across the key business processes of purchase-to-pay, order-to-cash,
forecast-to-fulfil and record-to-report. Each end-to-end workstream is documented in a dedicated portal
which also facilitates the collation of evidence that the operation of these controls is appropriate.
As the operating effectiveness of controls still needs to be measured and improved, additional resource
has been added to the Internal Audit & Internal Controls team in order to undertake regular walkthroughs
of the processes, validate that controls are operating as designed, and check that the evidence of these
controls is appropriate.
As a by-product of providing greater assurance to management over the effectiveness of financial
controls, the Group also expects, in time, to transition to a controls-based audit approach.
The Audit and Risk Committee has been updated regularly on the progress of the project, and the ongoing
improvements to the control environment. Where controls are currently not designed, implemented or
operating as effectively as they should, management has provided the Committee with assurance that
appropriate mitigating actions are in place to conclude that these Financial Statements do not contain
material errors. During FY25 management will work to ensure that controls are properly embedded through
a programme of self-certification and testing by the Internal Audit & Internal Controls team.
Going concern
The Financial Statements have been prepared on a going concern basis. In reaching the conclusion that
the going concern basis of accounting was appropriate the Directors made significant judgements which
are set out below.
The Directors have prepared cash flow forecasts for the period to the end of March 2026 which indicate
that, taking into account reasonably plausible downsides and associated mitigations as discussed below,
the Company is expected to comply with all debt covenants in place and will have sufficient funds to
meet its liabilities as they fall due for at least 12 months from the date of this report.
In assessing the going concern position the Directors have considered the balance sheet position, the
headroom to the hard liquidity covenant within the banking agreement, and compliance with the quarterly
rolling last twelve months Adjusted EBITDA (“LTM EBITDA”) covenant. Exceeding the hard liquidity or LTM
EBITDA covenants would constitute a material breach of the agreement and consequently the facility would
be repayable on demand.
At 30 November 2024, the Group had net debt of £51.7m (30 November 2023: £45.6m) and drawn facilities of
£57.0m (30 November 2023: £55.0m). Average Group net debt over the year to 30 November 2024 was £53.8m
(year to 30 November 2023: £55.0m) with a maximum borrowings position of £60.7m (year to 30 November
2023: £64.8m). The drawn facilities are expected to fluctuate over the period considered for going
concern, but remain within the covenants, and are not anticipated to be fully repaid in this period. Net
current assets have reduced from £8.9m at 30 November 2023 to £0.2m at 30 November 2024, as operating
cash generated by the Group has been used to invest in intangible assets for the Global Accreditation
Platform, pay debt interest, and make contributions to the defined benefit pension schemes
As set out in Note 15 of the Financial Statements, the Group has a £70.0m (2023: £70.0m) committed bank
facility (“the facility”) at 30 November 2024. The facility is due to mature on 5 July 2026. The
Directors have assessed the liquidity risk associated with the facility maturing, and have concluded
that the uncertainties associated with refinancing are not material to the going concern assessment and
therefore it remains appropriate to assess going concern over a period of 12 months to March 2026.
This facility provides lenders a fixed and floating charge over the shares of all obligor companies
(except for RM plc), and it also reset the covenants under the facility. For going concern purposes the
Board has assessed the Group’s forecast performance against the following covenants:
• A quarterly LTM EBITDA (excluding discontinued operations) covenant test to the quarter ended 28
February 2026. This covenant was originally to be replaced by a quarterly EBITDA leverage test and
interest cover test, which were required to be below and above 4x respectively from February 2026, but
an amendment was sought and granted by the lenders as a result of forecasting to breach the interest
cover element only under the base budget; and
• A ‘hard’ liquidity covenant test requiring the Group to have liquidity greater than £7.5m on the last
business day of the month, and liquidity not be below £7.5m at the end of two consecutive weeks within a
month, with step down periods applying from 1 January to 21 March 2025, 1 August to 17 October 2025, and
1 January to 21 March 2026, during which the minimum liquidity requirement is reduced from £7.5m to
£5.0m. These step downs were agreed with the lenders in our ordinary course of relationship management
in order to manage potential downside risk, as our base budgets do not forecast a breach. This
liquidity limit is the minimum amount the Group must have available under the facility, taking into
account cash and the amount left to draw.
For going concern purposes, the Group has assessed a base case scenario that assumes no significant
downturn in UK or international markets from that experienced in the year to 30 November 2024 and
assumes a broadly similar macroeconomic environment to that currently being experienced.
The Group is assuming revenue growth across all businesses in the base case, driven from the following
key areas:
• Growth from existing customers and new customer wins in the RM Assessment Division;
• Increased revenues principally derived from hardware sales in the RM Technology Division; and
• Growth from UK sales and more significantly international partnerships, where the base case assumes an
increase in market share through customer wins and new product launches as well as higher average order
values, in the RM TTS Division.
Operating profit margin growth in the base case includes annualised savings from restructuring
programmes undertaken in the period.
Net debt is not expected to materially reduce organically within the assessment period, as the
conversion of operating profits will be offset by further capital investment, interest and pension
payments.
As part of the Group’s business planning process, the Board has closely monitored the Group’s financial
forecasts, key uncertainties, and sensitivities. As part of this exercise, the Board reviewed a number
of scenarios, including the base case and reasonable worst-case downside scenarios.
The aggregate impact of reasonably plausible downsides has been taken together to form a reasonable
worst-case scenario that removes a number of the growth assumptions from the base case including:
• In the RM Assessment Division:
• Delay in the delivery of a large contract in FY25; and
• Reduced success of the new repeatable offer.
• ·In the RM Technology Division:
• Reductions in renewal rates below the current run rate;
• Achieving only 80% of budgeted wins in the Connectivity and Managed Services revenue streams; and
• No growth in hardware sales.
• In the RM TTS Division:
• UK and European markets do not return to growth, and market share growth does not occur;
• Delays in a significant new distributor arrangement; and
• Increase in costs that cannot be passed onto customers.
The reasonable worst-case scenario has the following impact on the base case forecast for the Group:
• 2025: A revenue reduction of £24.0m, an EBITDA reduction of £9.9m, and cash reduction of £10.5m.
• 2026: A revenue reduction of £25.6m, an EBITDA reduction of £10.5m, and cash reduction of £11.5m.
While the Board believes that all reasonably plausible downsides occurring together is highly unlikely,
the Group would continue to comply with covenants under the facility until the quarter ended August
2025, when the hard liquidity covenant would be breached, and November 2025, when the EBITDA covenant
would be breached. The Board’s assessment of the likelihood of a further downside scenario is remote.
Management has undertaken reverse stress testing that demonstrates that, should sales reduce in TTS by
£13.3m (38%) or Technology by £17.4m (67%) in the second quarter of the year ended 30 November 2025 in
isolation, the covenants would still be complied with for that quarter if none of the other downside
scenarios were to occur. The timing of this reverse stress test is aligned with the greatest
seasonality for those businesses and tightest headroom.
The Board has also considered a number of mitigating actions which could be enacted, if necessary, to
ensure that reasonable headroom against the facility and associated covenants is maintained in all
cases. These mitigating actions include not paying discretionary bonuses, reducing other discretionary
spend, selling surplus IP addresses, and management of payables and receivables. These are actions the
Group has taken before and therefore the Board is confident of its ability to deliver these mitigating
actions if required. Further actions could include reduction of capital expenditure and delaying
recruitment, which could impact the longer-term speed at which the Group returns to its forecast
financial position. Modelling indicates that the enactment of these mitigations against the reasonable
worst-case downside scenario would avoid a breach of either covenant during the going concern review
period.
Therefore, the Board has a reasonable expectation that the Company has adequate resources to continue in
operational existence and meet its liabilities as they fall due for a period of not less than 12 months
from the date of approval of these Financial Statements, having considered both the availability of
financial facilities and the forecast liquidity and expected future covenant compliance. For this
reason, the Company continues to adopt the going concern basis of accounting in preparing the annual
Financial Statements.
Principal risks and uncertainties
Pursuant to the requirements of the Disclosure and Transparency Rules, the Group provides the following
information on its principal risks and uncertainties. The Group considers strategic, operational and
financial risks and identifies actions to mitigate those risks. Risk management systems are monitored on
an ongoing basis. The principal risks and uncertainties will be detailed within the Group’s 2024 Annual
Report, which will be issued in April 2025.
Directors’ responsibility statement
The 2024 Annual Report and financial statements, which will be issued in April 2025, contains a
responsibility statement in compliance with DTR 4.1.12 of the Listing Rules which sets out that as at
the date of approval of the Annual Report on 17 March 2025, the Directors confirm to the best of their
knowledge:
• the Group and unconsolidated Company Financial Statements, prepared in accordance with the applicable
set of accounting standards, give a true and fair view of the assets, liabilities, financial position
and profit or loss of the Group and Company, and the undertakings included in the consolidation taken as
a whole; and
• the performance review contained in the Annual Report and Accounts includes a fair review of the
development and performance of the business and the position of the Group and the undertakings including
the consolidation taken as a whole, together with a description of the principal risks and uncertainties
they face.
Mark Cook Simon Goodwin
Chief Executive Officer Chief Financial Officer
17 March 2025
Consolidated income statement
Year ended 30 November 2024 Year ended 30 November 2023 (restated1)
Adjusted Adjustments Total Adjusted Adjustments Total
Note
£000 £000 £000 £000 £000 £000
Continuing operations
Revenue 2 166,143 – 166,143 175,886 – 175,886
Cost of sales (99,490) – (99,490) (111,635) – (111,635)
Gross profit 66,653 – 66,653 64,251 – 64,251
Operating expenses (58,156) (5,270) (63,426) (55,771) (2,247) (58,018)
Reversal of expected 98 – 98 840 – 840
credit loss
Impairment losses – (9,286) (9,286) – – –
Profit/(loss) from 2,3 8,595 (14,556) (5,961) 9,320 (2,247) 7,073
operations
Finance income 4 851 – 851 1,105 – 1,105
Other income 3 – – – – 10,785 10,785
Finance costs 5 (7,007) – (7,007) (6,585) – (6,585)
Profit/(loss) before 2,439 (14,556) (12,117) 3,840 8,538 12,378
tax
Tax 6 7,366 884 8,250 (7,898) (1,926) (9,824)
Profit/(loss) for the
year from continuing 9,805 (13,672) (3,867) (4,058) 6,612 2,554
operations
(Loss)/profit for the
year from discontinued 7 (1,249) 379 (870) (8,423) (23,235) (31,658)
operations
Profit/(loss) for the 8,556 (13,293) (4,737) (12,481) (16,623) (29,104)
year
Earnings per ordinary
share on continuing 8
operations
– basic 11.8p (4.6)p (4.9)p 3.1p
– diluted 11.7p (4.6)p (4.9)p 3.1p
Earnings per ordinary
share on discontinued 8
operations
– basic (1.5)p (1.1)p (10.1)p (38.0)p
– diluted (1.5)p (1.1)p (10.1)p (38.0)p
Earnings per ordinary
share on total 8
operations
– basic 10.3p (5.7)p (15.0)p (34.9)p
– diluted 10.2p (5.7)p (15.0)p (34.9)p
1 2023 is restated to present the results of RM Consortium within discontinued operations as set out in
Note 7.
Throughout this statement, adjusted profit and EPS measures are stated after adjusting items which are
identified by virtue of their size, nature and incidence. Adjusted measures are used by the Board to
monitor and manage the performance of the Group (see Note 3 for details). The treatment of adjusted
items is applied consistently period on period.
Consolidated statement of comprehensive income
Year ended
30 November Year ended
30 November 2023
Note 2024
£000
£000
Loss for the year (4,737) (29,104)
Items that will not be reclassified subsequently to profit or loss
Defined benefit pension scheme remeasurements1 14 3,760 (15,771)
Tax on items that will not be reclassified subsequently to profit or 6 (848) 2,790
loss1
Items that are or may be reclassified subsequently to profit or loss
Fair value gain/(loss) on hedging instruments2 12 (402)
Fair value gain on hedging instruments transferred to the income 412 272
statement2
Exchange gain/(loss) on translation of overseas operations3 37 (287)
Other comprehensive income/(expense) 3,373 (13,398)
Total comprehensive expense (1,364) (42,502)
1 Recognised in retained earnings.
2 Recognised in the hedging reserve.
3 Recognised in the translation reserve.
Consolidated balance sheet
At At
Note 30 November 2024 30 November 2023
£000 £000
Non-current assets
Goodwill 10 29,172 38,538
Other intangible assets 6,818 5,224
Property, plant and equipment 7,249 8,271
Right-of-use assets 12,014 14,275
Defined benefit pension scheme surplus 14 20,498 12,796
Other receivables 11 245 240
Contract fulfilment assets 5,661 1,959
Deferred tax assets 6 8,479 170
90,136 81,473
Current assets
Inventories 15,190 13,959
Trade and other receivables 11 21,723 32,333
Contract fulfilment assets 2,909 1,949
Tax assets 347 1,988
Cash and cash equivalents 8,196 8,062
48,365 58,291
Total assets 138,501 139,764
Current liabilities
Trade and other payables 12 (41,897) (46,372)
Provisions 13 (1,972) (2,993)
Bank overdraft (4,325) –
(48,194) (49,365)
Net current (liabilities)/assets 171 8,926
Non-current liabilities
Lease liabilities 12 (12,816) (14,297)
Other payables 12 (3,585) (2,463)
Provisions 13 (1,243) (1,749)
Defined benefit pension scheme obligation 14 (30) (411)
Borrowings 15 (55,524) (53,651)
(73,198) (72,571)
Total liabilities (121,392) (121,936)
Net assets 17,109 17,828
Equity attributable to shareholders
Share capital 16 1,917 1,917
Share premium account 27,080 27,080
Own shares (444) (444)
Capital redemption reserve 94 94
Hedging reserve 31 (393)
Translation reserve (831) (868)
Retained earnings (10,738) (9,558)
Total equity 17,109 17,828
Consolidated statement of changes in equity
Share Share Own Capital Hedging Translation Retained
capital premium shares redemption reserve2 reserve3 earnings Total
reserve1
£000 £000 £000 £000 £000 £000 £000
£000
At 1 December 2022 1,917 27,080 (444) 94 (263) (581) 32,840 60,643
Loss for the year – – – – – – (29,104) (29,104)
Other comprehensive expense4 – – – – (130) (287) (12,981) (13,398)
Total comprehensive expense – – – – (130) (287) (42,085) (42,502)
Transactions with owners of the
Company:
Share-based payments – – – – – – (364) (364)
Share-based payments – tax – – – – – – 11 11
Unclaimed dividends – – – – – – 40 40
At 30 November 2023 1,917 27,080 (444) 94 (393) (868) (9,558) 17,828
Loss for the year – – – – – – (4,737) (4,737)
Other comprehensive income4 – – – – 424 37 2,912 3,373
Total comprehensive – – – – 424 37 (1,825) (1,364)
income/(expense)
Transactions with owners of the
Company:
Share-based payments – – – – – – 644 644
Share-based payments – tax – – – – – – 1 1
At 30 November 2024 1,917 27,080 (444) 94 31 (831) (10,738) 17,109
1 The capital redemption reserve arose from the repurchase of issued share capital. It is not
distributable.
2 The Group hedging reserve arises from cash flow hedges entered into by the Group. The reserve is
distributable in the entities in which it arises unless it relates to unrealised gains.
3 The Group translation reserve arises on consolidation from the unrealised movement of foreign exchange
on the net assets of overseas entities. This reserve is not distributable.
4 The footnotes to the Consolidated Statement of Other Comprehensive Income show the reserve in which
each item of other comprehensive income is recognised.
Consolidated cash flow statement
At At
Note 30 November 2024 30 November (restated1) 2023
£000 £000
(Loss)/profit before tax from continuing operations (12,117) 12,378
Loss before tax from discontinuing operations 7 (1,160) (39,412)
Gain on disposal of intangible licences 3 – (10,614)
Gain on disposal of operations 3 – (13,615)
Finance income 4 (851) (1,105)
Finance costs 5 7,007 6,585
Loss from operations, including discontinued (7,121) (45,783)
operations
Adjustments for:
Research and development expenditure credits (61) –
Amortisation and impairment of intangible assets 9,729 31,050
Depreciation and impairment of property, plant and 5,568 11,564
equipment
Impairment of inventory and other current assets 261 4,476
Amortisation of contract fulfilment asset 2,470 2,513
Loss/(gain) on disposal of property, plant and 72 (265)
equipment
Loss on foreign exchange derivatives 412 570
Share-based payment charge/(credit) 644 (364)
Increase in provisions 189 3,825
Defined benefit pension scheme past service cost 14 300 –
Defined benefit pension scheme administration cost 14 27 6
Operating cash flows before movements in working 12,490 7,592
capital
(Increase)/decrease in inventories (1,492) 8,624
Decrease in receivables 10,627 2,804
Increase in contract fulfilment assets (4,394) (3,035)
Decrease in trade and other payables (3,471) (17,844)
Utilisation of provisions 13 (1,912) (2,824)
Cash generated from/(used by) operations 11,848 (4,683)
Cash paid for settlement of derivative instruments (288) (879)
Defined benefit pension scheme cash contributions 14 (4,270) (4,496)
Tax refunded/(paid) 1,084 (397)
Net cash generated from/(used by) operating 8,374 (10,455)
activities
Investing activities
Interest received 4 100 9
Proceeds on disposal of intangible licences – 10,745
Proceeds on disposal of property, plant and equipment – 300
Proceeds on sale of operations 7 – 10,899
Purchases of property, plant and equipment (644) (642)
Purchases of other intangible assets (4,178) (457)
Net cash (used by)/generated from investing (4,722) 20,854
activities
Financing activities
Dividends unclaimed – 40
Drawdown of borrowings 15 8,000 30,167
Repayment of borrowings 15 (6,000) (24,167)
Borrowing facilities arrangement and commitment fees (1,040) (1,716)
Interest and other finance costs paid 5 (5,585) (4,955)
Payment of leasing liabilities – capital element (3,058) (3,179)
Payment of leasing liabilities – interest element 5 (315) (331)
Net cash used by financing activities (7,998) (4,141)
Net (decrease)/increase in cash and cash equivalents (4,346) 6,258
Cash and cash equivalents at the beginning of the 8,062 1,911
year
Effect of foreign exchange rate changes 155 (107)
Cash and cash equivalents at the end of the year 3,871 8,062
Cash at bank 8,196 8,062
Bank overdraft (4,325) –
Cash and cash equivalents at the end of the year 3,871 8,062
1 2023 is restated to present the results of RM Consortium within discontinued operations as set out in
Note 7.
Notes to the financial statements
1. Preliminary announcement
The consolidated preliminary results are based on International Financial Reporting Standards (IFRS) as
adopted by the EU and were also in accordance with international financial reporting standards adopted
pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.
The Group expects to publish a full Strategic Report, Directors’ Report and financial statements which
will be delivered before the Company’s Annual General Meeting on 7 May 2025. The full Strategic Report
and Directors’ Report and financial statements will be published on the Group’s website at
www.rmplc.com.
The financial information set out in this preliminary announcement does not constitute the Group's
statutory accounts for the year ended 30 November 2024. Statutory accounts for 2023 have been delivered
to the Registrar of Companies and those for 2024 will be delivered following the Company's Annual
General Meeting.
The auditor’s reports on both the 2024 and 2023 accounts were unqualified, did not draw attention to any
matters by way of emphasis without qualifying their report and did not contain statements under s498(2)
or (3) of the Companies Act 2006.
This Preliminary announcement was approved by the Board of Directors on 17 March 2025.
Basis of preparation
The Financial Statements have been prepared in accordance with international accounting standards in
conformity with the requirements of the Companies Act 2006. They are prepared on a historical cost basis
except for certain financial instruments, share-based payments, and pension assets and liabilities which
are measured at fair value. In addition, assets held for sale are stated at the lower of previous
carrying amount and the fair value less costs to sell.
The preparation of Financial Statements, in conformity with generally accepted accounting principles,
requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities
and disclosure of contingent assets and liabilities at the date of the Financial Statements and affect
the reported amounts of revenues and expenses during the reporting period. Although these estimates are
based on the Directors’ best knowledge of current events and actions, actual results ultimately may
differ from the estimates.
New accounting standards adopted
None of the standards or amendments applied for the first time for the financial year 2024 had a
material impact on the financial statements of the Group.
New accounting standards in issue but not yet effective
The Group has not applied any new or revised International Financial Reporting Standards that have been
issued but are not yet effective.
IFRS 18 introduces new requirements to present specified categories and defined subtotals in the Income
Statement, provide disclosures on management-defined performance measures (MPMs) in the notes to the
financial statements and improve aggregation and disaggregation. IFRS 18 has not yet been endorsed by
the UK Endorsement Board but is expected to apply for annual reporting periods beginning on or after 1
January 2027. The Directors anticipate that the application of IFRS 18 may have an impact on the Group’s
consolidated financial statements. The Directors do not expect that the adoption of the other standards
and amendments will have a material impact on the financial statements of the Group in future periods.
Going concern
The financial statements have been prepared on a going concern basis. In reaching the conclusion that
the going concern basis of accounting is appropriate, the Directors made significant judgements which
are set out in the CFO statement. Please see the CFO statement.
Alternative Performance Measures (APMs)
In response to the Guidelines on APMs issued by the European Securities and Markets Authority (ESMA) and
the Financial Reporting Council (FRC), additional information on the APMs used by the Group is provided
below. The following APMs are used by the Group:
• Adjusted profit from operations
• Adjusted operating margin
• Divisional contribution
• Divisional contribution margin
• Adjusted profit before tax
• Adjusted tax
• Adjusted profit after tax
• Adjusted basic earnings per share
• Adjusted diluted earnings per share
• Adjusted cash conversion
• Adjusted EBITDA
• Adjusted net debt
Further explanation of what each APM comprises and reconciliations between statutory reported measures
and adjusted measures are shown in Note 3.
The Board believes that presentation of the Group results in this way is relevant to an understanding of
the Group’s financial performance (and that of each segment). Adjusted items are identified by virtue of
their size, nature and incidence. The treatment of adjusted items is applied consistently period on
period. This presentation is consistent with the way that financial performance is measured by
management, reported to the Board, the basis of financial measures for senior management’s compensation
schemes and provides supplementary information that assists the user to understand the financial
performance, position and trends of the Group.
The APMs used by the Group are not defined terms under IFRS and may therefore not be comparable with
similarly titled measures reported by other companies. They are not intended to be a substitute for, or
superior to, GAAP measures. All APMs relate to the current year results and comparative periods where
provided.
Significant accounting policies
The accounting policies used for the preparation of this announcement have been applied consistently.
Key sources of estimation uncertainty
In applying the Group’s accounting policies, the Directors are required to make estimates and
assumptions. Actual results may differ from these estimates. The Group’s key risks are set out in the
Strategic Report and give rise to the following estimations which are disclosed within the relevant note
to the financial statements.
• Retirement benefit scheme valuation – The present value of post-employment benefit obligations is
determined on an actuarial basis using various assumptions, including the discount rate, inflation rate
and mortality assumptions. Any changes in these assumptions will impact the carrying amount as well as
the net pension finance cost or income. Key assumptions and sensitivities for post-employment benefit
obligations are disclosed in Note 14.
• Impairment reviews – As part of the impairment review of goodwill and investments in subsidiary
undertakings, calculating the net present value of the future cash flows requires estimates to be made
in respect of highly uncertain matters including future cash flows (including revenue growth, margin
assumptions and corporate costs allocated to the RM TTS cash-generating unit), discount rates and
long-term growth rates. Changes in the assumptions could significantly affect the impairment of the RM
TTS cash-generating unit and hence reported assets, profits or losses. Further dates, including a
sensitivity analysis, are set out in Note 10.
Critical accounting judgements
• Going concern – In concluding the going concern assessment was appropriate, the Directors have made a
number of significant judgements as set out above.
• Revenue from RM Assessment contracts – A number of contracts were entered into or renewed in the
year, which together contributed £9.2m of revenue. Judgements have been made which impact on the
quantum and timing of revenue recognition. These include: 1) determining the implied start date of the
contract when services commence prior to a contract being signed, this judgement being based on the
point at which the company has an enforceable right to payment for goods or services provided; 2)
identifying the term of the contract and specifically whether this period is reduced based on the
ability of the customer to terminate without incurring a substantive cost; 3) identifying the distinct
performance obligations in the contracts based on the goods and services being provided and
specifically whether the customer is being granted a right to access or right to use the underlying
software as well as whether programme management, integration, development, enhanced software and
hosting services are distinct; 4) allocating the transaction price between performance obligations
based on the customer’s ability to benefit from the services provided at the inception of contract,
including estimating the stand-alone selling price of each performance obligation; and 5) determining
the timing of revenue recognition, specifically for contracts with multiple performance obligations and
where there is a variable transaction price based on the number of exam scripts, there is judgement in
the determination that the provision of technology is a right-to-access arrangement and therefore should
be recognised over time. The factors considered in making this judgement were the nature of services
provided, including hosting, ongoing maintenance and system support.
• Revenue from RM Assessment Managed Services – RM Assessment only sells Managed Services together with
its marking solution and so there is no observable stand-alone selling price for Managed Services.
Management have made a judgement that the transaction price should be allocated to the Managed Services
performance obligation based on the expected cost plus a margin. The margin takes into account
business margins, market demands and the nature of the customer. A change in the estimated margin may
affect the revenue recognised in a particular period, although not the total revenue recognised over
the life of the contract. If the estimated margin for Managed Services for each contract was increased
by 5% then Group revenue for FY24 would be increased by c.£0.3m. If the estimated margin for each
contract was reduced by 5% then the FY24 revenue would be less than £0.1m.
• Revenue from RM Technology contracts – A number of judgements are made in respect of certain contracts
with RM Technology customers, contributing £27.4m in the year. The most significant judgement relates to
the determination that the provision of technology is a right-to access arrangement and therefore should
be recognised over time. The factors considered in making this judgement were the nature of services
provided, i.e., licensed on a subscription basis, being centrally hosted and the customer is unable to
take possession of the software.
• International Baccalaureate AOS – On 30 May 2024, a contract modification was signed that allowed
management to revisit the performance obligations at contract inception. Management concluded that two
performance obligations had been met during the year ended 30 November 2024, being integration support
and access to licenced software, leading to £0.1m of revenue being recognised. A further £4.4m continues
to be recognised as deferred revenue as management reached the judgement that the new contract does not
enable the IB to consume the benefits of the software during the development phase. As the software
developed has become increasingly bespoke as the project has progressed, an amount of £3.6m which was
initially recognised as an intangible asset was transferred to contract fulfilment assets in the year.
This judgement was made on the basis that the economic benefits from the asset will now be realised
through fulfilment of performance obligations on this specific contract with this customer, rather than
through alternative uses.
• Recognition of pension surplus – The Group has determined that when all members leave the various
defined benefit pension schemes, any surplus remaining would be returned to the Group in accordance with
the trust deed. As such, the full economic benefit of any surplus under IAS 19 is deemed available to
the Group and is recognised in the balance sheet. The net pension surplus at 30 November 2024 of £20.5m
is set out in Note 14.
• Classification of adjusting items – A number of judgements are made in identifying costs and income as
adjusting items. The factors considered in making this judgement are the size or nature of the
adjustment and their impact on the segment. These are fully set out in Note 3.
2. Operating segments
The Group’s business is supplying products, services and solutions to the UK and international education
markets. The Chief Executive Officer is the Chief Operating Decision Maker. Information reported to the
Group’s Chief Executive Officer for the purposes of resource allocation and assessment of segmental
performance is by division.
The Group was structured into four operating divisions: RM TTS, RM Assessment, RM Technology and RM
Consortium. RM Consortium has been classified as discontinued operations in 2024 and therefore ceases to
be a reportable segment. The 2023 comparatives have been restated.
The Chief Operating Decision Maker reviews segments at an adjusted operating profit level. Adjustments
are not allocated to segments. A full description of each revenue-generating division, together with
comments on its performance and outlook, is given in the Strategic Report. Corporate Services consists
of central business costs associated with being a listed company and non-division-specific pension
costs.
The segmental analysis below shows the result and assets by division. Revenue is that earned by the
Group from third parties. Net financing costs and tax are not allocated to segments as the funding, cash
and tax management of the Group are activities carried out by the central treasury and tax functions.
Segment results from continuing operations
RM
RM Assessment RM Technology Corporate Services Total
Year ended 30 November 2024 TTS1
£000 £000 £000 £000
£000
Revenue
UK 53,691 21,787 53,870 – 129,348
Europe 11,086 10,957 82 – 22,125
North America 2,653 11 43 – 2,707
Asia 865 1,303 – – 2,168
Middle East 3,047 250 – – 3,297
Rest of the world 1,098 5,400 – – 6,498
72,440 39,708 53,995 – 166,143
Divisional contribution 8,865 14,436 9,526 (24,232) 8,595
Corporate cost allocation (3,509) (7,492) (5,976) 16,977 –
Adjusted profit/(loss) from operations 5,356 6,944 3,550 (7,255) 8,595
Finance income 851
Finance costs (7,007)
Adjusted profit before tax 2,439
Adjustments (see Note 3) (14,556)
Loss before tax (12,117)
1 Included in UK are international sales via UK distributors of £0.9m.
RM RM Assessment RM Technology Corporate Services Total
Year ended 30 November 2023 (restated1) TTS2
£000 £000 £000 £000
£000
Revenue
UK 52,229 24,756 57,545 – 134,530
Europe 12,757 10,315 86 – 23,158
North America 4,722 131 32 – 4,885
Asia 1,049 1,219 – – 2,268
Middle East 3,730 157 – – 3,887
Rest of the world 1,397 5,761 – – 7,158
75,884 42,339 57,663 – 175,886
Divisional contribution 8,812 14,869 8,294 (22,655) 9,320
Corporate cost allocation (2,863) (4,617) (7,545) 15,025 –
Adjusted profit/(loss) from operations 5,949 10,252 749 (7,630) 9,320
Finance income 1,105
Finance costs (6,585)
Adjusted profit before tax 3,840
Adjustments (see Note 3) 8,538
Profit before tax 12,378
1 2023 is restated to present the results of RM Consortium within discontinued operations as set out in
Note 7.
2 Included in UK are international sales via UK distributors of £0.8m.
3 The results of RM Consortium are included in discontinued operations.
Segmental assets
RM
RM Assessment RM Technology Corporate RM Consortium (discontinued in Total
TTS Services 2024)
£000 £000 £000
£000 £000 £000
At 30 November
2024
Segmental 40,328 20,985 8,783 30,885 – 100,981
Other 37,520
Total assets 138,501
RM Corporate RM Consortium (discontinued in
At 30 November RM Assessment RM Technology Services 2024) Total
2023 TTS
£000 £000 £000 £000 £000
£000
Segmental 28,286 15,067 16,158 39,617 17,353 116,481
Other 23,283
Total assets 139,764
Included within the disclosed segmental assets are non-current assets (excluding defined benefit pension
surplus and deferred tax assets) of £54.9m (2023: £61.7m) located in the United Kingdom, £5.2m (2023:
£5.8m) located in Australia and £1.0m (2023: £1.0m) located in India. Other non-segmented assets include
defined benefit pension surplus, tax assets, and cash and short-term deposits. Goodwill is included
within the Corporate Services segment.
3. Alternative performance measures
As set out in Note 1, the Group uses alternative performance measures that the Board believes reflects
the trading performance of the Group, and it is these adjusted measures that the Board uses as the
primary measures of performance measurement during the year.
Adjustments
Adjustments are items that are identified by virtue of their size, nature and incidence to be important
to understanding the performance of the business including the comparability of the results
year-on-year. These items can include (but are not restricted to) impairments, restructuring costs,
acquisition and disposal costs, the gain/loss on sales of assets and related transaction costs, and the
gain/loss on sale of operations.
Year ended 30 November 2024 Year ended 30 November 2023
Continuing Discontinued Total Continuing Discontinued Total
operations operations operations operations
£000 £000
£000 £000 £000 £000
Adjustments to administrative
expenses
Amortisation of
acquisition-related intangible (a) (369) – (369) (484) (1,207) (1,691)
assets
Impairment of RM TTS goodwill (b) (9,286) – (9,286) – – –
Impairment reversal/(impairment) (c) – 505 505 – (38,949) (38,949)
of RM Consortium assets
Restructuring costs (d) (4,591) – (4,591) (1,290) (1,388) (2,678)
Independent business review (e) (10) – (10) (473) – (473)
related costs
Cost of GMP conversion (see Note (f) (300) – (300) – – –
14)
Configuration of SaaS licences (g) – – – – (3,063) (3,063)
(ERP)
Total adjustments to (14,556) 505 (14,051) (2,247) (44,607) (46,854)
administrative expenses
Other income
Gain on sale of IP addresses (h) – – – 10,614 – 10,614
Gain on disposal of operations (i) – – – 171 – 171
Total adjustments to other – – – 10,785 – 10,785
income
Total adjustments (14,556) 505 (14,051) 8,538 (44,607) (36,069)
Tax impact (see Note 6) 884 (126) 758 (1,926) 7,928 6,002
Total adjustments after tax (13,672) 379 (13,293) 6,612 (36,679) (30,067)
Gain on disposal of discontinued (j) – – – – 13,444 13,444
operations
Total adjustments after tax (13,672) 379 (13,293) 6,612 (23,235) (16,623)
The following costs and income were identified as adjusted items:
(a) Amortisation of acquired intangibles is included within adjustments because it relates to historical
business combinations and does not reflect the Group’s ongoing trading performance. This practice is
common among peer companies across the technology sector. The income generated from the use of these
intangible assets is, however, part of ongoing trading performance and so is included in the adjusted
profit measures.
(b) An impairment of the goodwill allocated to the RM TTS cash generating unit was recognised in 2024
(see Note 10).
(c) Following the announcement of the closure of the Consortium business and the subsequent termination
of the ERP replacement programme in 2023, management performed an impairment review resulting in the
Group recognising a total impairment charge of £38.9m including £10.6m of goodwill relating to the RM
Consortium business (see Note 10), £17.4m of intangible assets including all remaining Consortium brand
and ERP assets, £5.9m of property, plant and equipment at the RM Consortium warehouse, £2.8m of RM
Consortium inventory write-downs to net realisable value, £0.7m of other current assets and an onerous
contract provision of £1.5m in respect of IT licences associated with the Group’s ERP solution. During
2024, due to better than expected sales, the Group wrote back £0.5m of inventory provisions previously
recognised in 2023.
(d) Restructuring costs of £4.6m (2023: £2.7m) relating to the implementation of the Group’s new Target
Operating Model announced last year. These costs include £1.5m impairments and provisions for exited
properties to the end of their leases in 2026, £1.2m redundancy costs which were all paid during the
year, £1.5m of professional fee and contractor costs, and costs of £0.4m related to the consolidation of
the TTS distribution centre in March 2024.
(e) Independent Business Review related costs undertaken on behalf of the lenders and pension scheme
totalled £0.5m in 2023.
(f) Pension past service cost of Guaranteed Minimum Pension (GMP) conversion relating to the RM Scheme.
(g) The configuration and customisation costs relating to the ERP replacement programme incurred in the
prior year, which were expensed in accordance with IAS 38: Intangible Assets and IFRIC agenda decisions
but have been treated as adjusting items as they were a significant component of the Group’s historic
warehouse strategy. These costs totalled £3.0m in 2023 based on the development work undertaken.
(h) Income generated in 2023 following the completion of the sale of IP addresses totalled £10.6m.
(i) Gain on disposal of operations in 2023 of £0.2m following the completion of the iCase business
disposal.
(j) During 2023, the Group completed the disposal of the RM Integris and RM Finance business, which
generated a gain on sale of operations of £13.4m, representing proceeds of £15.3m less £1.9m of costs
associated with the disposal.
Adjusted profit measures
Adjusted operating profit is defined as the profit from continuing operations before excluding the
adjustments referred to above. Operating margin is defined as the operating profit as a percentage of
revenue.
The above adjustments have the following impact on key metrics:
Year ended 30 November 2024 Year ended 30 November 2023 (restated1)
Statutory Adjustment Adjusted Statutory Adjustment Adjusted
measure measure measure measure
£000 £000
£000 £000 £000 £000
Revenue 166,143 – 166,143 175,886 – 175,886
Profit/(loss) from operations (5,961) (14,556) 8,595 7,073 (2,247) 9,320
Operating margin (%) (4)% 5% 4% 5%
(Loss)/profit before tax (12,117) (14,556) 2,439 12,378 8,538 3,840
Tax 8,250 884 7,366 (9,824) (1,926) (7,898)
(Loss)/profit after tax (3,867) (13,672) 9,805 2,554 6,612 (4,058)
(Loss)/profit from operations (5,961) (14,556) 8,595 7,073 (2,247) 9,320
Amortisation and impairment of 9,729 9,655 74 2,686 1,691 995
intangible assets
Depreciation and impairment of 5,237 824 4,413 4,704 – 4,704
property, plant and equipment
EBITDA 9,005 (4,077) 13,082 14,463 (556) 15,019
Earnings per share from continuing
operations (see Note 8)
Basic (Pence) (4.6) 11.8 3.1 (4.9)
Diluted (Pence) (4.6) 11.7 3.1 (4.9)
1 2023 is restated to present the results of RM Consortium within discontinued operations as set out in
Note 7.
The impact of tax is set out in Note 6.
Cash conversion (adjusted)
Cash conversion (adjusted) is defined as adjusted cash flow from operating activities divided by
adjusted operating profit.
Year ended 30 November 2024 Year ended 30 November 2023
Statutory Adjustment Adjusted Statutory Adjustment Adjusted
Measure measure Measure measure
£000 £000
£000 £000 £000 £000
Net cash generated from/(used by) operating 8,374 (5,242) 13,616 (10,455) (5,107) (5,348)
activities
(Loss)/profit from operations (5,961) (14,556) 8,595 7,073 (2,247) 9,320
Cash conversion (140)% 158% (148)% (57)%
Adjusted net debt
Adjusted net debt is the total of borrowings less capitalised fees, cash and cash equivalents and
overdrafts. Lease liabilities of £15.0m (2023: £16.5m) are excluded from this measure as they are not
included in the measurement of adjusted net debt for the purpose of covenant calculations. Adjusted net
debt is a key metric measured by management as it is used in covenant calculations.
2024 2023
Note
£000 £000
Bank loan 57,000 55,000
Less capitalised fees (1,476) (1,349)
Borrowings 15 55,524 53,651
Add: bank overdraft 4,325 –
Less: cash and cash equivalents (8,196) (8,062)
Adjusted net debt 51,653 45,589
4. Finance income
Year ended Year ended
Note 30 November 2024 30 November 2023
£000 £000
Bank interest 18 9
Other finance income 86 5
Total income from financial assets measured at amortised cost 104 14
Net investment income on defined benefit pension schemes 14 747 1,091
851 1,105
5. Finance costs
Year ended Year ended
Note 30 November 2024 30 November 2023
£000 £000
Borrowing facilities arrangement fees and commitment fees 1,209 491
Unwinding of discount on provisions 13 78 89
Foreign exchange losses 187 441
Interest on lease of liabilities 315 330
Interest on bank loans and overdrafts 5,218 5,234
7,007 6,585
6. Tax
Analysis of tax (credit)/charge in the Consolidated Income Statement
Year ended Year ended
30 November 2024 30 November 2023
£000 £000
Current taxation
UK corporation tax 71 296
Adjustment in respect of prior years 58 796
Foreign tax 487 479
Total current tax charge 616 1,571
Deferred taxation
Temporary differences (9,218) (23)
Adjustment in respect of prior years 48 527
Overseas tax 14 (5)
Total deferred tax (credit)/charge (9,156) 499
Total Consolidated Income Statement tax (credit)/charge (8,540) 2,070
Included in continuing operations (8,250) 9,824
Included in discontinued operations (290) (7,754)
(8,540) 2,070
Analysis of tax (credit)/charge in the Consolidated Statement of Comprehensive Income
Year ended Year ended
30 November 2024 30 November 2023
£000 £000
Deferred tax
Defined benefit pension scheme movements 848 (2,790)
Total Consolidated Statement of Comprehensive Income tax credit 848 (2,790)
Analysis of tax credit in the Consolidated Statement of Changes in Equity
Year ended Year ended
30 November 2024 30 November 2023
£000 £000
Deferred tax
Defined benefit pension scheme movements (1) (11)
Total Consolidated Statement of Changes in Equity tax credit (1) (11)
Reconciliation of Consolidated Income Statement tax charge
Year ended 30 November 2024
Continuing operations Discontinued operations Total
Adjusted Adjustment Total Adjusted Adjustment Total
£000
£000 £000 £000 £000 £000 £000
Loss on ordinary activities before tax 2,439 (14,556) (12,117) (1,665) 505 (1,160) (13,277)
Tax at 25% thereon: 610 (3,640) (3,030) (416) 126 (290) (3,320)
Effects of:
Expenses not deductible for tax 323 2,714 3,037 – – – 3,037
purposes
Non-taxable income (4) – (4) – – – (4)
Other temporary timing differences: UK (146) (6) (152) – – – (152)
Other temporary timing differences: 564 58 622 – – – 622
overseas
Effect of (profits)/losses in various (59) (10) (69) – – – (69)
overseas tax jurisdictions
Previously unrecognised deferred tax (9,032) – (9,032) – – – (9,032)
now recognised
Prior period adjustments: UK 176 – 176 – – – 176
Prior period adjustments: overseas (60) – (60) – – – (60)
Other 262 – 262 – – – 262
Tax (credit)/charge in the (7,366) (884) (8,250) (416) 126 (290) (8,540)
Consolidated Income Statement
The tax impact on the adjustments set out in Note 3 is as follows:
Continuing operations Discontinued operations
Charge Tax credit Income Tax charge
£000 £000 £000 £000
Amortisation of acquisition-related intangible assets (369) (92) – –
Impairment of RM TTS goodwill (9,286) – – –
Impairment reversal of RM Consortium assets – – 505 126
Restructuring costs (4,591) (715) – –
Independent business review related costs (10) (2) – –
Cost of GMP conversion (300) (75) – –
(14,556) (884) 505 126
Year ended 30 November 2023
Continuing operations Discontinued operations Total
Adjusted Adjustment Total Adjusted Adjustment Total
£000
£000 £000 £000 £000 £000 £000
Loss on ordinary activities before tax1 3,840 8,538 12,378 (8,249) (31,163) (39,412) (27,034)
Tax at 23.01% thereon: 884 1,965 2,849 (1,899) (7,171) (9,070) (6,221)
Effects of:
Change in tax rate on carried forward 267 – 267 – – – 267
deferred tax assets
Expenses not deductible for tax 207 12 219 – 2,433 2,433 2,652
purposes
Non-taxable income (42) – (42) – (3,094) (3,094) (3,136)
Other temporary timing differences: UK 424 – 424 2,073 (96) 1,977 2,401
Other temporary timing differences: 1,138 (51) 1,087 – – – 1,087
overseas
Effect of (profits)/losses in various (324) – (324) – – – (324)
overseas tax jurisdictions
Previously recognised deferred tax now 3,857 – 3,857 – – – 3,857
unrecognised
Prior period adjustments: UK 1,259 – 1,259 – – – 1,259
Prior period adjustments: overseas 64 – 64 – – – 64
Other 164 – 164 – – – 164
Tax charge/(credit) in the Consolidated 7,898 1,926 9,824 174 (7,928) (7,754) 2,070
Income Statement
The tax impact on the adjustments set out in Note 3 is as follows:
Continuing operations Discontinued operations
Charge/ Charge/
Tax credit Tax
(income) (income)
£000 £000
£000 £000
Amortisation of acquisition-related intangible assets (484) (111) (1,207) (278)
Impairment of RM Consortium assets – – (38,949) (6,625)
Restructuring costs (1,290) (296) (1,388) (319)
Independent business review related costs (473) (109) – –
Configuration of SaaS licences (ERP) – – (3,063) (706)
Gain on sale of IP addresses 10,614 2,442 – –
Gain on disposal of operations 171 – 13,444 –
8,538 1,926 (31,163) (7,928)
Deferred tax
The Group has recognised deferred tax assets as these are anticipated to be realised in future periods
based on profit forecasts. The deferred tax asset recognised at 30 November 2023 related to the Group’s
Indian subsidiary, which consistently generates taxable profit.
The major deferred tax assets and liabilities recognised by the Group and the movements thereon are as
follows:
Accelerated Defined-benefit Share-based Short-term Acquisition-related
depreciation pension scheme payments timing Losses intangible assets Total
obligation differences
£000 £000 £000 £000 £000
£000 £000
At 1 December (791) (5,651) 59 502 7,149 (3,400) (2,132)
2022
Credit/(charge) 1,400 (97) 16 (336) (4,415) 2,933 (499)
to income
Credit to other
comprehensive – 2,790 – – – – 2,790
income
Credit to – – 11 – – – 11
equity
At 30 November 609 (2,958) 86 166 2,734 (467) 170
2023
Credit/(charge) 10 (1,196) 62 (63) 10,224 119 9,156
to income
Charge to other
comprehensive – (848) – – – – (848)
income
Credit to – – 1 – – – 1
equity
At 30 November 619 (5,002) 149 103 12,958 (348) 8,479
2024
Analysed on the balance sheet as:
2024 2023
£000 £000
Deferred tax assets 8,479 170
Deferred tax liabilities – –
At 30 November 8,479 170
All deferred tax assets and liabilities have been offset above.
The Group has recognised deferred tax assets in jurisdictions where these are expected to be recoverable
against profits in future periods, based upon budgets and forecasts approved by the Board and on the
basis of the Group having materially achieved its budgeted adjusted operating profit for the financial
year.
Deferred tax assets and liabilities have been offset where the Group has a legally enforceable right to
set off current tax assets against current tax liabilities and where the deferred tax assets and the
deferred tax liabilities relate to income taxes levied by the same tax authority on the same taxable
entity.
Deferred tax not recognised
No deferred tax liability is recognised on temporary differences of £481,000 (2023: £678,000) relating
to the unremitted earnings of overseas subsidiaries as the Group is able to control the timings of the
reversal of these temporary differences and it is probable that they will not reverse in the foreseeable
future.
A deferred tax asset of £1,459,000 (2023: £10,542,000) has not been recognised due to uncertainty that
the asset will be utilised in the foreseeable future. In 2023, the unrecognised deferred tax asset
included amounts for the UK and Australian companies. The 2024 deferred tax asset is in respect of tax
credits and loss carry forwards (2023: includes £312,000 in respect of tangible and intangible assets,
£313,000 in respect of pension schemes, £9,108,000 in respect of tax credits and loss carry forwards and
£807,000 of disallowed tax in respect of interest expenses).
7. Discontinued operations
On 24 November 2023, the Group announced its decision to close the RM Consortium business. By 30
November 2024, the RM Consortium business had completely ceased operations, and the results of the
business are therefore presented within discontinued operations.
On 31 May 2023, the Group completed the sale of the RM Integris and RM Finance businesses and related
assets, to The Key Support Services Limited. Total consideration for the sale was £16.0m on a
cash-free/debt-free basis of which £12.0m was received on completion subject to a £3.3m normalised
working capital adjustment and £4.0m receivable subject to satisfaction of certain conditions, including
those related to competition clearance in cash, of which £3.5m was received in June 2023 and £0.5m was
received in July 2023. A transitional services agreement was put in place with Schools Educational
Software Limited following the sale.
Results of discontinued operations
RM Consortium Total
Year ended 30 November 2024
£000 £000
Revenue 996 996
Cost of sales (1,212) (1,212)
Gross loss (216) (216)
Operating expenses (1,449) (1,449)
Impairment write-backs 505 505
Loss before tax (1,160) (1,160)
Tax 290 290
Loss for the year from discontinued operations1 (870) (870)
1 Attributable to owners of the parent company.
RM Integris and RM Finance RM Consortium Total
Year ended 30 November 2023
£000 £000 £000
Revenue 2,410 19,300 21,710
Cost of sales (988) (17,468) (18,456)
Gross profit 1,422 1,832 3,254
Operating expenses (662) (10,841) (11,503)
Impairment losses – (44,607) (44,607)
Profit/(loss) before tax 760 (53,616) (52,856)
Tax (175) 7,929 7,754
Profit/(loss) for the year from discontinued 585 (45,687) (45,102)
operations
Gain on disposal of discontinued operations before 15,330 – 15,330
taxation
Costs associated with the disposal (1,886) – (1,886)
Net gain on disposal of discontinued operations 13,444 – 13,444
Net profit/(loss) for the year from discontinued 14,029 (45,687) (31,658)
operations1
1 Attributable to owners of the parent company.
Gain on disposal of discontinued operations
The net gain on disposal of discontinued operations in FY23 is analysed as follows:
RM Integris and RM Finance RM Consortium Total
Year ended 30 November 2023
£000 £000 £000
Net cash proceeds 12,672 – 12,672
Add: net liabilities disposed 2,658 – 2,658
Less: costs associated with the disposal (1,886) – (1,886)
Net gain on disposal of discontinued operations 13,444 – 13,444
Cash flows from discontinued operations
Year ended Year ended
30 November 2024 30 November 2023
£000 £000
Net cash generated used in operating activities (419) (4,959)
Net cash generated from investing activities – –
Net cash used in financing activities – –
(419) (4,959)
As the sale of the RM Integris and RM Finance businesses to Schools Educational Software Limited was an
asset sale, cash and corporation tax balances related to the business were retained within the Group.
Cash proceeds from the sale are excluded from the disclosure above. Included in the sale agreement were
Group-owned intellectual properties and the related assets. These assets were fully amortised and
depreciated.
8. Earnings per share
Year ended Year ended
30 November 2024 30 November 2023
Number ‘000 Number ‘000
Weighted average number of shares in issue 83,256 83,256
Potentially dilutive shares (weighted average) 213 343
Diluted number of shares (weighted average) 83,469 83,599
Year ended 30 November 2024 Year ended 30 November 2023
Adjusted Adjustments Total Adjusted Adjustments Total
£000 £000 £000 £000 £000 £000
Profit for the year
Continuing operations 9,805 (13,672) (3,867) (4,058) 6,612 2,554
Discontinued operations (1,249) 379 (870) (8,423) (23,235) (31,658)
Total 8,556 (13,293) (4,737) (12,481) (16,623) (29,104)
Adjusted Total Adjusted Total
Pence Pence Pence Pence
Basic earnings per share
Continuing operations 11.8 (4.6) (4.9) 3.1
Discontinued operations (1.5) (1.1) (10.1) (38.0)
Total 10.3 (5.7) (15.0) (34.9)
Diluted earnings per share
Continuing operations 11.7 (4.6) (4.9) 3.1
Discontinued operations (1.5) (1.1) (10.1) (38.0)
Total 10.2 (5.7) (15.0) (34.9)
9. Dividends
No dividends were paid in either the year ended 30 November 2024 or the year ended 30 November 2023. The
Directors do not propose a final dividend for the year ended 30 November 2024 (2023: £nil).
10. Goodwill
£000
Cost
At 1 December 2022 59,095
Foreign exchange differences (288)
At 30 November 2023 58,807
Foreign currency translation (80)
At 30 November 2024 58,727
Accumulated impairment
At 1 December 2022 9,694
Impairment charge 10,575
At 30 November 2023 20,269
Impairment charge 9,286
At 30 November 2024 29,555
Carrying amount
At 30 November 2024 29,172
At 30 November 2023 38,538
At 30 November 2024, the carrying amount of goodwill was allocated to two cash generating units: RM TTS
and RM Assessment as set out in the table below.
2024 2023
Year ended 30 Pre-tax discount Headroom/ Year ended 30 Pre-tax discount Headroom
November rate (impairment) November rate
£000
£000 % £000 £000 %
RM TTS 22,347 14.6% (9,286) 31,633 14.2% 811
RM Assessment 6,825 14.5% 112,219 6,905 14.2% 54,138
The recoverable amounts of the cash-generating units (CGUs) are determined from value-in-use
calculations. The key assumptions for the value-in-use calculations are those regarding the cash flows,
the discount rates and the growth rates. The Group has taken cash flow forecasts derived from the most
recent annual financial budget approved by the Board, which also contains forecasts for the two years
following, and extrapolates cash flows based on terminal rates that align to market growth and inflation
expectations.
There is estimation uncertainty regarding the impact of climate change in the medium to long term. Based
on the analysis that has been undertaken to date, the impairment review assumes that the medium to
long-term impact is incorporated in the cashflow forecasts.
The Group monitors its post-tax Weighted Average Cost of Capital and those of its competitors using
market data. In considering the discount rates applied to CGUs, the Directors have considered the
relative sizes and risks of its CGUs and their relatively narrow operation within the education products
and services market. The impairment reviews use a discount rate adjusted for pre-tax cash flows. For
2024, the assumptions used to calculate the discount rates and long-term growth rates have been adjusted
to better reflect current market conditions and have resulted in the impairment of the TTS CGU.
Year ended 30 November 2024
The table below shows key assumptions used in the value-in-use calculations for the year ended 30
November 2024:
RM TTS RM Assessment
Pre-tax discount rate 14.6% 14.5%
Long-term growth rate 2.2% 2.2%
The assumptions underlying the cash flow forecasts used in the value in use calculations are consistent
with those used in the going concern base case scenario set out in the CFO statement.
RM TTS
An additional £1.0m impairment would be recorded if the forecast cashflows reduced by £0.1m per year,
the long-term growth rate fell to 1.8%, or the pre-tax discount rate increased to 15.0%, or the forecast
cash flows reduced by £0.1m per year.
If the cash flows in RM TTS were to reduce as set out within the reasonable worst-case scenario approved
by the Board for inclusion in the going concern review, then a further charge impairing the carrying
value of the CGU of £38.2m would be required to be recorded. The additional impairment charge in a
mitigated reasonable worst-case scenario would be £33.3m. This would result in the write-off of goodwill
and a partial impairment of the other assets of the CGU.
RM Assessment
The sensitivity of the RM Assessment carrying values to reasonably possible changes in key assumptions,
including the reasonably possible downside risks applied as part of the going concern review, has been
performed and would not cause the carrying value to exceed its recoverable amount. No reasonably
possible change in the pre-tax discount rate or long-term growth rate would lead to an impairment and
accordingly these sensitivities have not been provided.
Year ended 30 November 2023
The decision by management to separately monitor the results of the Consortium and TTS brands in June
2023 required that goodwill previously monitored at the RM Resources CGU level was required to be
allocated between Consortium and TTS. Consequently, goodwill of £10,575,000 was allocated to RM
Consortium and the remaining goodwill of £31,633,000 was allocated to RM TTS.
Management performed an impairment review which resulted in the goodwill allocated to RM Consortium
being fully impaired.
The table below shows key assumptions used in the value-in-use calculations for the year ended 30
November 2023:
RM TTS RM Assessment
Pre-tax discount rate 14.2% 14.2%
Long-term growth rate 2.4% 2.4%
RM TTS
If the long-term growth rate reduced by 0.18% (i.e. a long-term growth rate of 2.22%) or if a pre-tax
discount rate increased by 0.2% (i.e. a pre-tax discount rate of 14.4%), the headroom would be
eliminated. The FY24 cash flow assumption used in the impairment model is £6.0m. A reduction of 1.6%
would erode headroom.
RM Assessment
The sensitivity of the RM Assessment carrying values to reasonably possible changes in key assumptions,
including the reasonably possible downside risks applied as part of the going concern review, has been
performed and would not cause the carrying value to exceed its recoverable amount. No reasonably
possible change in the pre-tax discount rate or long-term growth rate would lead to an impairment and
accordingly these sensitivities have not been provided.
11. Trade and other receivables
2024 2023
£000 £000
Current assets
Financial assets
Trade receivables 12,045 21,207
Other receivables 766 1,160
Derivative financial assets 22 –
Accrued income from customer contracts 3,563 2,860
16,396 25,227
Non-financial assets
Prepayments 5,327 7,106
21,723 32,333
Non-current assets
Financial assets
Other receivables 245 240
Total non-current assets 245 240
Total trade and other receivables 21,968 32,573
Currency profile of receivables
Pounds Sterling 18,279 28,389
US Dollar 2,099 2,404
Australian Dollar 150 200
Euro 34 135
Indian Rupee 642 574
Singapore Dollar 415 130
Other 349 741
21,968 32,573
12. Trade and other payables
2024 2023
£000 £000
Current liabilities
Financial liabilities
Trade payables 13,748 16,441
Lease liabilities 2,152 2,194
Other payables 3,224 2,757
Derivative financial instruments – 278
Accruals 7,340 7,708
Amounts owed to Group undertakings – –
26,464 29,378
Non-financial liabilities
Other taxation and social security 3,206 4,702
Deferred income from customer contracts 12,227 12,292
41,897 46,372
Non-current liabilities
Financial liabilities
Lease liabilities
– due after one year but within two years 1,676 1,819
– due after two years but within five years 3,849 4,107
– after five years 7,291 8,371
12,816 14,297
Non-financial liabilities
Deferred income from customer contracts
– due after one year but within two years 1,447 1,027
– due after two years but within five years 2,138 1,436
16,401 16,760
58,298 63,132
13. Provisions
Dilapidations Employee-related Contract risk Total
restructuring provisions
£000 £000
£000 £000
At 1 December 2022 1,271 210 1,327 2,808
Increase in provisions 978 2,322 1,498 4,798
Utilisation of provisions (27) (1,716) (1,160) (2,903)
Reclassification of provision1 – – (30) (30)
Release of provisions (18) – – (18)
Unwinding of discount on 89 – – 89
provisions
Foreign exchange (1) – (1) (2)
At 30 November 2023 2,292 816 1,634 4,742
Increase in provisions 876 81 – 957
Utilisation of provisions (287) (740) (885) (1,912)
Release of provisions (323) (76) (251) (650)
Unwinding of discount on 78 – – 78
provisions
At 30 November 2024 2,636 81 498 3,215
1 Contract risk provisions at 1 December 2022 included a TUPE unfunded pension-related balance of
£30,000. As set out in Note 14, these balances were transferred to defined benefit pension scheme
obligations during the year ended 30 November 2023.
Dilapidations provisions are based on reports from appropriately qualified third-party experts. Of the
£2.6m total dilapidations provisions at 30 November 2024, £1.5m is expected to be utilised in 2025 and
the remaining £1.1m between 2026 and 2035.
Employee-related restructuring provisions refer to costs arising from restructuring to meet the future
needs of the Group. All these restructuring activities are expected to be completed during 2025.
Contract risk provisions includes items not covered by any other category of which the majority relates
to provisions for onerous IT licence contracts, which decreased as provisions recognised in the prior
year, following the Group’s decision to cease trading in the RM Consortium business, were utilised.
Disclosure of provisions
2024 2023
£000 £000
Current liabilities 1,972 2,993
Non-current liabilities 1,243 1,749
3,215 4,742
14. Pension schemes
a. Defined contribution schemes
The Group operates or contributes to a number of defined contribution schemes for the benefit of
qualifying employees. The assets of these schemes are held separately from those of the Company. The
total cost charged to income of £2,041,000 (2023: £2,068,000) represents contributions payable to these
schemes by the Group at rates specified in employment contracts.
b. Defined benefit pension schemes
The Group has both defined benefit and defined contribution pension schemes. There are four defined
benefit pension schemes.
The Research Machines plc 1988 Pension Scheme (RM Scheme)
The scheme provides benefits to qualifying employees and former employees of RM Education Limited but
was closed to new members with effect from 1 January 2003 and closed to future accrual of benefits from
31 October 2012. The assets of the scheme are held separately from RM Education Limited’s assets in a
trustee-administered fund. The Trustee is a limited company. Directors of the Trustee company are
appointed by RM Education Limited and by members. The scheme is a funded scheme.
Under the scheme, employees were entitled to retirement benefits of 1/60th of final salary for each
qualifying year on attainment of retirement age of 60 or 65 years and additional benefits based on the
value of individual accounts. No other post-retirement benefits were provided by the scheme.
The most recent actuarial valuation of scheme assets and the present value of the defined benefit
obligation was carried out for statutory funding purposes at 31 May 2021 by a qualified independent
actuary. IAS 19 Employee Benefits (revised) liabilities at 30 November 2024 have been rolled forward
based on this valuation’s base data.
As at 31 May 2021, the triennial valuation for statutory funding purposes showed a deficit of
£15,386,000. The Group agreed with the Scheme Trustees that it would repay this amount via deficit
catch-up payments of £3,200,000 per annum until 31 December 2024. Deficit catch-up payments of £707,000
remained to be paid at 30 November 2024 and were settled following the year end. The 31 May 2024
triennial valuation was completed in February 2025, with the previous scheme deficit becoming a
technical surplus. No further deficit recovery payments are required.
The Company has entered into a pension protection fund compliant guarantee in respect of scheme
liabilities. No liability has been recognised for this within the Company as the Directors consider that
the likelihood of it being called upon is remote.
The Consortium CARE Scheme (CARE Scheme)
Until 31 December 2005, The Consortium for Purchasing and Distribution Limited (The Consortium, acquired
by the Company on 30 June 2017 and subsequently became a part of RM Educational Resources Limited)
operated a pension scheme (the Consortium CARE Scheme) providing benefits on both a defined benefit
(final salary-linked) and a defined contribution basis. From 1 January 2006, the defined benefit (final
salary-linked) and defined contribution sections were closed and all employees, subject to the
eligibility conditions set out in the Trust Deed and Rules, joined a new defined benefit (Career Average
Revalued Earnings) section. From 28 February 2011 the scheme was closed to future accruals.
The most recent actuarial valuation of scheme assets and the present value of the defined benefit
obligation was carried out for statutory funding purposes at 31 May 2021 by a qualified independent
actuary. IAS 19 Employee Benefits (revised) liabilities at 30 November 2024 have been rolled forward
based on this valuation’s base data.
As at 31 May 2021, the triennial valuation for statutory funding purposes showed a deficit of
£6,240,000. The Group agreed with the Scheme Trustees that it will repay this amount via deficit
catch-up payments of £1,200,000 per annum until 31 December 2026. The 31 May 2024 triennial valuation
was approved in March 2025, with the previous scheme deficit becoming a technical surplus. The deficit
recovery payments set by the 31 May 2021 valuation, of £1,200,000 per annum until the end of 2026, will
continue but no further recovery payments will be required after that date.
Prudential Platinum Pension (Platinum Scheme)
The Consortium acquired West Mercia Supplies in April 2012 (prior to the Company acquiring The
Consortium). Upon acquisition by The Consortium of West Mercia Supplies, a pension scheme (the Platinum
Scheme) was set up providing benefits on both a defined benefit (final salary-linked) and a defined
contribution basis for West Mercia employees. The most recent full actuarial valuation was carried out
by the independent actuaries on 31 December 2021. The scheme is administered within a legally separate
trust from The Consortium and the Trustees are responsible for ensuring that the correct benefits are
paid, that the scheme is appropriately funded and that the scheme assets are appropriately invested. The
triennial valuation of the scheme for statutory funding purposes at 31 December 2021 was a surplus of
£71,800.
Local Government Pension Schemes
The Group has TUPE employees who retain membership of Local Government Pension Schemes. The Group is
required to pay regular contributions as decided by the relevant scheme actuary and as detailed in each
scheme’s schedule of contributions, which are calculated every three years as part of a triennial
valuation. Many of these schemes have a customer contractual guarantee whereby the Group reimburses any
deficit when it ceases to be a participating employer. The Group is not the main sponsoring employer in
these schemes and therefore does not have an unconditional right to recover surpluses, either during the
life of the scheme, when all the members have left the plan, or on a plan wind-up. Similarly, the Group
is not liable for other entities’ obligations in these schemes.
The Group makes payments to these schemes for current service costs in accordance with its contractual
obligations. The amount due in respect of these schemes at 30 November 2024 was £50,000 (2023: £62,000).
Amounts recognised in the Income Statement and in the Statement of Comprehensive Income
Year ended Year ended
Note 30 November 2024 30 November 2023
£000 £000
Current service cost – (69)
Past service cost (see Note 3) (300) –
Administrative expenses (27) (6)
Operating expense (327) (75)
Interest cost (8,763) (8,269)
Interest on scheme assets 9,510 9,360
Net interest income 4 747 1,091
Income recognised in the Income Statement 420 1,016
Effect of changes in demographic assumptions 354 3,400
Effect of changes in financial assumptions (73) 23,820
Effect of experience adjustments 1,673 (6,152)
Total actuarial gains 1,954 21,068
Return on scheme assets excluding interest on scheme assets 1,439 (36,839)
Reversal of historical payment accrual 367 –
Income/(expense) recognised in the Statement of Comprehensive 3,760 (15,771)
Income
Reconciliation of the scheme assets and obligations through the year
RM CARE Local Government
Platinum Scheme Pension Schemes Total
Scheme Scheme1
£000 £000 £000
£000 £000
Assets:
At 1 December 2022 197,344 13,293 2,005 – 212,642
Interest on scheme assets 8,670 602 88 – 9,360
Return on scheme assets, excluding (34,841) (1,721) (277) – (36,839)
interest on scheme assets
Administrative expenses – – (6) – (6)
Contributions from Group 3,200 1,216 80 – 4,496
Benefits paid (3,827) (725) (16) – (4,568)
At 30 November 2023 170,546 12,665 1,874 – 185,085
Interest on scheme assets 8,748 666 96 – 9,510
Return on scheme assets, excluding 1,064 391 (16) – 1,439
interest on scheme assets
Administrative expenses – – (27) – (27)
Contributions from Group 3,027 1,215 28 – 4,270
Benefits paid (4,405) (657) (18) – (5,080)
At 30 November 2024 178,980 14,280 1,937 – 195,197
Obligations:
At 1 December 2022 (174,026) (14,647) (1,364) – (190,037)
Reclassification of provision2 – – – (30) (30)
Interest cost (7,574) (636) (59) – (8,269)
Actuarial gains 19,386 1,512 170 – 21,068
Benefits paid 3,827 725 16 – 4,568
At 30 November 2023 (158,387) (13,046) (1,237) (30) (172,700)
Past service cost (300) – – – (300)
Interest cost (8,045) (655) (63) – (8,763)
Actuarial gains/(losses) 2,064 (129) 19 – 1,954
Benefits paid 4,405 657 18 – 5,080
At 30 November 2024 (160,263) (13,173) (1,263) (30) (174,729)
Net pension surplus/(deficit)
At 30 November 2024
Pension deficit – – – (30) (30)
Pension surplus 18,717 1,107 674 – 20,498
Net pension surplus/(deficit) 18,717 1,107 674 (30) 20,468
At 30 November 2023
Pension deficit – (381) – (30) (411)
Pension surplus 12,159 – 637 – 12,796
Net pension surplus/(deficit) 12,159 (381) 637 (30) 12,385
1 Included within the CARE Scheme obligations at 30 November 2024 is an unfunded liability of £85,000
(2023: £88,000) which is a liability of the Group and not the scheme.
2 The Local Government Pension Scheme unfunded liability position at 1 December 2022 was previously
included in provisions (see Note 13 for details) but was transferred to defined benefit pension scheme
obligations during the year ended 30 November 2023.
Surplus recognition
The RM, CARE and Platinum schemes are in an accounting surplus position. In each case, any surplus
remaining after all members have left the scheme would be returned to the Group in accordance with the
trust deed. The full economic benefit of any surplus is therefore available to the Group and is
recognised on the balance sheet.
Reconciliation of net defined benefit obligation
Year ended Year ended
30 November 2024 30 November 2023
£000 £000
Net pension surplus at 1 December 12,385 22,605
Reclassification of provision1 – (30)
Past service cost (300) –
Net interest income included in the Income Statement 747 1,091
Administrative expenses included in the Income Statement (27) (6)
Scheme remeasurements included in the Statement of Comprehensive 3,393 (15,771)
Income (excluding historical adjustment)
Cash contribution 4,270 4,496
Net pension surplus at 30 November 20,468 12,385
1 The Local Government Pension Scheme unfunded liability position at 1 December 2022 was previously
included in provisions (see Note 13 for details) but was transferred to defined benefit pension scheme
obligations during the year ended 30 November 2023 as it is estimated on an IAS 19 basis.
Obligation by participant status
At At
30 November 2024 30 November 2023
£000 £000
Vested deferreds 124,879 133,122
Retirees 49,820 39,548
Local Government Pension Schemes obligations 30 30
174,729 172,700
Value of scheme assets
At At
Fair value hierarchy 30 November 2024 30 November 2023 (restated1)
£000 £000
Cash and cash equivalents, including Level 1 1,408 3,264
escrow
Equity instruments Level 2 68,206 76,546
Equity instruments – pooled Level 3 2,132 2,230
investment vehicle
Debt instruments Level 2 2,019 2,496
Liability driven investments Level 2 104,415 83,339
Insurance contract Level 3 17,017 17,210
195,197 185,085
1 The analysis of scheme assets at 30 November 2023 has been restated to show amounts on a comparable
basis to 30 November 2024.
Liability driven investments (LDI)
The RM Scheme and the CARE Scheme assets include an LDI portfolio. The portfolio is valued at market
value as no bid valuation is available. The components of the LDI portfolio are determined by the
Trustee’s investment advisor with the aim to provide a good match to the scheme’s exposure to interest
rate and inflation risks within the value of its liabilities.
Liability driven investments are expected to move broadly in line with the rise and fall in liability
values, thus providing a degree of protection to the scheme’s funding position.
Insurance assets
The RM Scheme also holds insurance policies covering benefits for some pensions in payment. The value of
these annuities is £17.0m at 30 November 2024 (2023: £17.2m). This value has been calculated using the
same assumptions as used to value the liabilities. The method of determining the value of the insurance
annuities is determined by projecting the expected benefit payments using the agreed assumptions and
then discounting the resulting cash flows back to 30 November 2024.
Significant actuarial assumptions
Year ended Year ended
30 November 2024 30 November 2023
Discount rate (RM Scheme) 5.15% 5.15%
Discount rate (CARE Scheme) 5.10% 5.15%
Discount rate (Platinum Scheme) 5.15% 5.10%
Rate of RPI price inflation (RM 3.10% 3.10%
Scheme)
Rate of RPI price inflation 3.15% 3.15%
(CARE Scheme)
Rate of RPI price inflation 3.05% 3.10%
(Platinum Scheme)
Rate of CPI price inflation – 2.20% 2.10%
period before 1 January 2030
Rate of CPI price inflation – 3.10% 3.10%
period after 1 January 2030
Rate of pensions increases based 2.90% 2.90%
on RPI with 5% cap (RM Scheme)
Rate of pensions increases based 2.95% 2.95%
on RPI with 5% cap (CARE Scheme)
Rate of pensions increases based 1.95% 1.95%
on RPI with 2.5% cap
Mortality base table (RM and S4PA S3PA
CARE Schemes)
Mortality base table (Platinum S3PA S3PA
Scheme)
CMI 2023 with 1.00% CMI 2022 with 1.00%
Future longevity improvements long-term improvement, 2020 and 2021 long-term improvement, 2020 and
weight parameters of 0%, 2022 and 2023 2021 weight parameters of 10%,
of 100% 2022 of 35%
Weighted average duration of 16 years 16 years
defined benefit obligation
Assumed life expectancy on
retirement at age 65:
Retiring at the accounting date 20.7 21.0
(male member aged 65)
Retiring 20 years after the
accounting date (male member 21.6 21.9
aged 45)
Expected cash flows
Year ended Year ended
30 November 2024 30 November 2023
Expected employer contributions for the following year ended 30 1,907 4,400
November
Expected total benefit payments
Year 1 5,208 4,661
Year 2 5,359 4,926
Year 3 5,514 5,224
Year 4 5,674 5,762
Year 5 5,839 6,299
Years 6 – 10 31,835 37,603
The Group has agreed with the Trustee of the RM and CARE Schemes to provide the schemes with a second
ranking fixed and floating charge over the shares of all obligor companies (except for RM plc) and a
payment of £0.5m each at bi-annual intervals starting in August 2023 which is contingent upon the
adjusted debt leverage ratio being less than 3.2x at that date. The definition of adjusted leverage is
aligned to the banking facility as set out in Note 15. No such payments were made during the years ended
30 November 2023 or 30 November 2024 because the Group remained above the threshold for the adjusted
debt leverage ratio.
15. Borrowings
2024 2023
£000 £000
Bank loan 57,000 55,000
Less capitalised fees (1,476) (1,349)
Borrowings 55,524 53,651
At 30 November 2024, the Group had drawn down £57.0m (2023: £55.0m) of the facility.
Bank and professional service fees relating to securing the loan have been capitalised and are amortised
over the length of the loan of which £771,000 (2023: £141,000) relates to the unamortised previous
facility agreement and £705,000 (2023: £1,208,000) is the unamortised arrangement fee relating to the
extension during the current year.
During the year, the Group secured an agreement with lenders, which extended its existing £70.0m
facility to July 2026. The fixed charge over the shares of each of the obligor companies (except for RM
plc), and the fixed and floating charge over all assets of the obligor companies granted previously to
lenders, remain in place. Under the amended facility, covenants have been reset as follows:
• A quarterly LTM EBITDA (excluding discontinued operations and Consortium) covenant test from February
2024 to November 2025, which is then replaced by a quarterly EBITDA leverage test and interest cover
tests, which are required to be below and above 4x, respectively, from February 2026; and
• A ‘hard’ liquidity covenant test requiring the Group to have liquidity greater than £7.5m on the last
business day of the month, and liquidity not be below £7.5m at the end of two consecutive weeks within a
month, with a step-down period applying from 15 September 2024 to 24 October 2024 and 1 January 2025 to
21 March 2025, during which the minimum liquidity requirement is reduced from £7.5m to £5.0m. The extra
£2.5m liquidity for the first step-down period from 15 September 2024 to 24 October 2024 was not
utilised.
The Group operated within its existing financial covenants during 2024. At the end of November 2024, the
minimum EBITDA covenant required was £6.1m versus EBITDA of £13.1m. After the year end, as the Group
forecast that it would not meet the quarterly EBITDA leverage and interest cover covenants for the
quarters ended 28 February 2026 and 31 May 2026, the Group agreed with its lenders to replace these with
a restitution of the LTM EBITDA covenant for those two quarters, at £10.8m and £11.8m respectively.
During 2024, the Group remained over the soft liquidity covenant limit which requires liquidity to be
greater than £12.5m during the cash flow forecast period. No additional meetings were therefore
requested by the lenders. The directors continue to evaluate the disposal of non-core assets which do
not align to the Group’s future strategic plans, which could provide significant deleveraging within the
period to refinancing.
16. Share capital
Ordinary shares of 22/7p
Number 000 £000
Authorised, allotted, called-up and fully paid:
At 1 December 2022, 30 November 2023 and 30 November 2024 83,875 1,917
The valuation of the shares is weighted average cost. Ordinary shares issued carry no right to fixed
income.
17. Post balance sheet events
In March 2025, the lenders approved the following changes to the covenants that apply to the Group’s
revolving credit facility:
• The quarterly EBITDA leverage and interest cover tests, which were required to be below and above 4x
respectively from February 2026, have been replaced by a quarterly LTM EBITDA (excluding discontinued
operations) covenant test to the end of the facility in July 2026; and
• Additional step-down periods applying from 1 August 2025 to 17 October 2025, and 1 January 2026 to 21
March 2026, during which the minimum liquidity requirement under the hard liquidity covenant test is
reduced from £7.5m to £5.0m.
The 31 May 2024 triennial valuation for the RM and CARE schemes was approved in March 2025, with the
previous total scheme deficit becoming a technical surplus. The deficit recovery payments set by the 31
May 2021 valuation of £4.4m per annum until the end of 2024, which then reduce to £1.2m per annum until
the end of 2026, will continue but no further recovery payments will be required after that date.
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Dissemination of a Regulatory Announcement, transmitted by EQS Group.
The issuer is solely responsible for the content of this announcement.
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ISIN: GB00BJT0FF39
Category Code: FR
TIDM: RM.
LEI Code: 2138005RKUCIEKLXWM61
OAM Categories: 1.1. Annual financial and audit reports
Sequence No.: 379320
EQS News ID: 2101986
End of Announcement EQS News Service
══════════════════════════════════════════════════════════════════════════
References
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2. mailto:investorrelations@rm.com
3. mailto:cfrancklin@headlandconsultancy.com
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