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REG - Lloyds Banking Group - 2024 Half-Year Results - Part 2 of 2

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RNS Number : 7400X  Lloyds Banking Group PLC  25 July 2024

 

 

 

 

 

 

 

 

Lloyds Banking Group plc

2024 Half-Year Results

25 July 2024

 

 

 

Part 2 of 2

STATUTORY INFORMATION

 Condensed consolidated half-year financial statements (unaudited)
 Condensed consolidated income statement (unaudited) (#Section84)                                                    56
 Condensed consolidated statement of comprehensive income (unaudited)                                                57
 (#Section85)
 Condensed consolidated balance sheet (unaudited) (#Section86)                                                       58
 Condensed consolidated statement of changes in equity (unaudited) (#Section87)                                      59
 Condensed consolidated cash flow statement (unaudited) (#Section88)                                                 62

 Notes to the condensed consolidated half-year financial statements (unaudited)
 1                                         Basis of preparation and accounting policies (#Section90)                 63
 2                                         Critical accounting judgements and key sources of estimation uncertainty  64
                                           (#Section91)
 3                                         Segmental analysis (#Section92)                                           64
 4                                         Net fee and commission income (#Section93)                                67
 5                                         Insurance (#Section94) business (#Section94)                              67
 6                                         Operating expenses (#Section95)                                           70
 7                                         Retirement benefit obligations (#Section96)                               71
 8                                         Impairment (#Section97)                                                   72
 9                                         Tax (#Section98)                                                          72
 10                                        Fair values of financial assets and liabilities (#Section99)              73
 11                                        Derivative financial instruments (#Section100)                            79
 12                                        Loans and advances to customers (#Section101)                             80
 13                                        Credit quality of loans and advances to customers (#Section102)           82
 14                                        Allowance for expected credit losses (#Section103)                        85
 15                                        Debt securities in issue (#Section104)                                    93
 16                                        Provisions (#Section105)                                                  94
 17                                        Earnings per share (#Section106)                                          96
 18                                        Dividends on ordinary shares and share buyback (#Section107)              96
 19                                        Contingent liabilities, commitments and guarantees (#Section108)          96

 

CONDENSED CONSOLIDATED INCOME STATEMENT (UNAUDITED)

                                                                                 Note      Half-year                              Half-year                              Half-year

                                                                                           to 30 Jun                              to 30 Jun                              to 31 Dec

                                                                                           2024                                   2023                                   2023

                                                                                           £m                                     £m                                     £m

 Interest income                                                                                  15,435                                 13,048                                 15,003
 Interest expense                                                                                  (9,389)                                (6,250)                                (8,503)
 Net interest income                                                                                6,046                                  6,798                                  6,500
 Fee and commission income                                                                          1,458                                  1,426                                  1,500
 Fee and commission expense                                                                           (568)                                  (539)                                  (556)
 Net fee and commission income                                                   4                     890                                    887                                    944
 Net trading income                                                                               10,758                                   6,161                                11,888
 Insurance revenue                                                                                  1,650                                  1,450                                  1,558
 Insurance service expense                                                                         (1,339)                                (1,238)                                (1,176)
 Net (expense) income from reinsurance contracts held                                                   (23)                                    11                                      (9)
 Insurance service result                                                        5                     288                                    223                                    373
 Other operating income                                                                                907                                    826                                    805
 Other income                                                                                     12,843                                   8,097                                14,010
 Total income                                                                                     18,889                                 14,895                                 20,510
 Net finance expense from insurance, participating investment and reinsurance    5                 (6,477)                                (3,769)                                (7,915)
 contracts
 Movement in third party interests in consolidated funds                                              (802)                                  (332)                                  (777)
 Change in non-participating investment contracts                                                  (2,734)                                (1,488)                                (2,495)
 Net finance expense in respect of insurance and investment contracts                            (10,013)                                 (5,589)                              (11,187)
 Total income, after net finance expense in respect of insurance and investment                     8,876                                  9,306                                  9,323
 contracts
 Operating expenses                                                              6                 (5,452)                                (4,774)                                (6,049)
 Impairment (charge) credit                                                      8                    (100)                                  (662)                                   359
 Profit before tax                                                                                  3,324                                  3,870                                  3,633
 Tax expense                                                                     9                    (880)                               (1,006)                                   (979)
 Profit for the period                                                                              2,444                                  2,864                                  2,654

 Profit attributable to ordinary shareholders                                                       2,145                                  2,572                                  2,361
 Profit attributable to other equity holders                                                           269                                    255                                    272
 Profit attributable to equity holders                                                              2,414                                  2,827                                  2,633
 Profit attributable to non-controlling interests                                                        30                                     37                                     21
 Profit for the period                                                                              2,444                                  2,864                                  2,654

 Basic earnings per share                                                        17                     3.4p                                   3.9p                                   3.7p
 Diluted earnings per share                                                      17                     3.3p                                   3.8p                                   3.7p

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (UNAUDITED)

                                                                                     Half-year                                 Half-year                                 Half-year

                                                                                     to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                                     2024                                      2023                                      2023

                                                                                     £m                                        £m                                        £m

 Profit for the period                                                                        2,444                                     2,864                                     2,654
 Other comprehensive income
 Items that will not subsequently be reclassified to profit or loss:
 Post-retirement defined benefit scheme remeasurements:
 Remeasurements before tax                                                                      (351)                                     (119)                                  (1,514)
 Tax                                                                                               93                                        27                                      401
                                                                                                (258)                                       (92)                                 (1,113)
 Movements in revaluation reserve in respect of equity shares held at fair
 value through other comprehensive income:
 Change in fair value                                                                              72                                       (48)                                        (6)
 Tax                                                                                                 -                                         -                                        (3)
                                                                                                   72                                       (48)                                        (9)
 Gains and losses attributable to own credit risk:
 Losses before tax                                                                                (86)                                      (85)                                    (149)
 Tax                                                                                               24                                        24                                        42
                                                                                                  (62)                                      (61)                                    (107)
 Items that may subsequently be reclassified to profit or loss:
 Movements in revaluation reserve in respect of debt securities held at fair
 value through other comprehensive income:
 Change in fair value                                                                            105                                       157                                      (197)
 Income statement transfers in respect of disposals                                                 (4)                                   (107)                                       (15)
 Income statement transfers in respect of impairment                                                (2)                                       (2)                                        -
 Tax                                                                                              (27)                                      (13)                                       60
                                                                                                   72                                        35                                     (152)
 Movements in cash flow hedging reserve:
 Effective portion of changes in fair value taken to other comprehensive income              (1,601)                                   (1,644)                                    2,189
 Net income statement transfers                                                               1,238                                        756                                    1,082
 Tax                                                                                             101                                       244                                      (917)
                                                                                                (262)                                     (644)                                   2,354
 Movements in foreign currency translation reserve:
 Currency translation differences (tax: £nil)                                                     (39)                                      (66)                                       13
 Transfers to income statement (tax: £nil)                                                           -                                         -                                         -
                                                                                                  (39)                                      (66)                                       13
 Total other comprehensive (loss) income for the period, net of tax                             (477)                                     (876)                                      986
 Total comprehensive income for the period                                                    1,967                                     1,988                                     3,640

 Total comprehensive income attributable to ordinary shareholders                             1,668                                     1,696                                     3,347
 Total comprehensive income attributable to other equity holders                                 269                                       255                                       272
 Total comprehensive income attributable to equity holders                                    1,937                                     1,951                                     3,619
 Total comprehensive income attributable to non-controlling interests                              30                                        37                                        21
 Total comprehensive income for the period                                                    1,967                                     1,988                                     3,640

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

CONDENSED CONSOLIDATED BALANCE SHEET (UNAUDITED)

                                                                            Note  At 30 Jun                                     At 31 Dec

                                                                                  2024                                          2023

                                                                                  £m                                            £m

 Assets
 Cash and balances at central banks                                                             66,808                                 78,110
 Financial assets at fair value through profit or loss                      10                 209,139                                203,318
 Derivative financial instruments                                           11                  18,983                                 22,356
 Loans and advances to banks                                                                      8,454                                10,764
 Loans and advances to customers                                            12                 452,408                                449,745
 Reverse repurchase agreements                                                                  49,404                                 38,771
 Debt securities                                                                                15,432                                 15,355
 Financial assets at amortised cost                                                            525,698                                514,635
 Financial assets at fair value through other comprehensive income          10                  27,847                                 27,592
 Goodwill and other intangible assets                                                             8,315                                  8,306
 Current tax recoverable                                                                          1,152                                  1,183
 Deferred tax assets                                                                              4,995                                  5,185
 Retirement benefit assets                                                  7                     3,379                                  3,624
 Other assets                                                                                   26,611                                 17,144
 Total assets                                                                                  892,927                                881,453

 Liabilities
 Deposits from banks                                                                              5,584                                  6,153
 Customer deposits                                                                             474,693                                471,396
 Repurchase agreements at amortised cost                                                        37,914                                 37,703
 Financial liabilities at fair value through profit or loss                 10                  27,056                                 24,914
 Derivative financial instruments                                           11                  16,647                                 20,149
 Notes in circulation                                                                             1,766                                  1,392
 Debt securities in issue at amortised cost                                 15                  74,760                                 75,592
 Liabilities arising from insurance and participating investment contracts  5                  125,007                                120,123
 Liabilities arising from non-participating investment contracts                                48,280                                 44,978
 Other liabilities                                                                              23,544                                 19,026
 Retirement benefit obligations                                             7                        130                                    136
 Current tax liabilities                                                                               47                                     39
 Deferred tax liabilities                                                                            146                                    157
 Provisions                                                                 16                    1,788                                  2,077
 Subordinated liabilities                                                                       10,448                                 10,253
 Total liabilities                                                                             847,810                                834,088

 Equity
 Share capital                                                                                    6,252                                  6,358
 Share premium account                                                                          18,671                                 18,568
 Other reserves                                                                                   8,525                                  8,508
 Retained profits                                                                                 5,511                                  6,790
 Ordinary shareholders' equity                                                                  38,959                                 40,224
 Other equity instruments                                                                         5,932                                  6,940
 Total equity excluding non-controlling interests                                               44,891                                 47,164
 Non-controlling interests                                                                           226                                    201
 Total equity                                                                                   45,117                                 47,365
 Total equity and liabilities                                                                  892,927                                881,453

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

(
)

CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED)

                                                                                   Attributable to ordinary shareholders
                                                                                   Share                                         Other                                   Retained                                Total                             Other                                            Non-                                             Total

                                                                                   capital and                                   reserves                                profits                                 £m                                equity                                           controlling                                      £m

                                                                                   premium                                       £m                                      £m                                                                        instruments                                      interests

                                                                                   £m                                                                                                                                                              £m                                               £m

 At 1 January 2024                                                                        24,926                                       8,508                                   6,790                                 40,224                                           6,940                                             201                              47,365
 Comprehensive income
 Profit for the period                                                                             -                                          -                                2,145                                   2,145                                             269                                              30                               2,444
 Other comprehensive income
 Post-retirement defined benefit scheme remeasurements, net of tax                                 -                                          -                                 (258)                                   (258)                                                -                                              -                               (258)
 Movements in revaluation reserve in respect of financial assets held at fair
 value through other comprehensive income, net of tax:
 Debt securities                                                                                   -                                        72                                        -                                     72                                               -                                              -                                   72
 Equity shares                                                                                     -                                        72                                        -                                     72                                               -                                              -                                   72
 Gains and losses attributable to own credit risk, net of tax                                      -                                          -                                   (62)                                    (62)                                               -                                              -                                 (62)
 Movements in cash flow hedging reserve, net of tax                                                -                                    (262)                                         -                                 (262)                                                -                                              -                               (262)
 Movements in foreign currency translation reserve, net of tax                                     -                                      (39)                                        -                                   (39)                                               -                                              -                                 (39)
 Total other comprehensive loss                                                                    -                                    (157)                                   (320)                                   (477)                                                -                                              -                               (477)
 Total comprehensive (loss) income(1)                                                              -                                    (157)                                  1,825                                   1,668                                             269                                              30                               1,967
 Transactions with owners
 Dividends                                                                                         -                                          -                               (1,169)                                 (1,169)                                                -                                            (3)                             (1,172)
 Distributions on other equity instruments                                                         -                                          -                                       -                                       -                                        (269)                                                -                               (269)
 Issue of ordinary shares                                                                      171                                            -                                       -                                   171                                                -                                              -                                 171
 Share buyback(2)                                                                             (174)                                       174                                 (1,553)                                 (1,553)                                                -                                              -                             (1,553)
 Issue of other equity instruments                                                                 -                                          -                                       -                                       -                                              -                                              -                                     -
 Repurchases and redemptions of other equity instruments                                           -                                          -                                 (316)                                   (316)                                       (1,008)                                                 -                             (1,324)
 Movement in treasury shares                                                                       -                                          -                                 (136)                                   (136)                                                -                                              -                               (136)
 Value of employee services:
 Share option schemes                                                                              -                                          -                                     24                                      24                                               -                                              -                                   24
 Other employee award schemes                                                                      -                                          -                                     46                                      46                                               -                                              -                                   46
 Changes in non-controlling interests                                                              -                                          -                                       -                                       -                                              -                                            (2)                                   (2)
 Total transactions with owners                                                                   (3)                                     174                                 (3,104)                                 (2,933)                                       (1,277)                                               (5)                             (4,215)
 Realised gains and losses on equity shares held at fair value through other                       -                                          -                                       -                                       -                                              -                                              -                                     -
 comprehensive income
 At 30 June 2024(3)                                                                       24,923                                       8,525                                   5,511                                 38,959                                           5,932                                             226                              45,117

(1   ) Total comprehensive income attributable to owners of the parent was
£1,937 million.

(2)  Contains a closed period accrual of £630 million.

(3)  Total equity attributable to owners of the parent was £44,891 million.

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED) (continued)

                                                                                   Attributable to ordinary shareholders
                                                                                   Share                                         Other                                   Retained                                Total                                 Other                                       Non-                                    Total

                                                                                   capital and                                   reserves                                profits                                 £m                                    equity                                      controlling                             £m

                                                                                   premium                                       £m                                      £m                                                                            instruments                                 interests

                                                                                   £m                                                                                                                                                                  £m                                          £m

 At 1 January 2023                                                                        25,233                                       6,587                                   6,550                                 38,370                                      5,297                                        244                              43,911
 Comprehensive income
 Profit for the period                                                                             -                                          -                                2,572                                   2,572                                        255                                         37                               2,864
 Other comprehensive income
 Post-retirement defined benefit scheme remeasurements, net of tax                                 -                                          -                                   (92)                                    (92)                                          -                                         -                                 (92)
 Movements in revaluation reserve in respect of financial assets held at fair
 value through other comprehensive income, net of tax:
 Debt securities                                                                                   -                                        35                                        -                                     35                                          -                                         -                                   35
 Equity shares                                                                                     -                                      (48)                                        -                                   (48)                                          -                                         -                                 (48)
 Gains and losses attributable to own credit risk, net of tax                                      -                                          -                                   (61)                                    (61)                                          -                                         -                                 (61)
 Movements in cash flow hedging reserve, net of tax                                                -                                    (644)                                         -                                 (644)                                           -                                         -                               (644)
 Movements in foreign currency translation reserve, net of tax                                     -                                      (66)                                        -                                   (66)                                          -                                         -                                 (66)
 Total other comprehensive loss                                                                    -                                    (723)                                   (153)                                   (876)                                           -                                         -                               (876)
 Total comprehensive (loss) income(1)                                                              -                                    (723)                                  2,419                                   1,696                                        255                                         37                               1,988
 Transactions with owners
 Dividends                                                                                         -                                          -                               (1,059)                                 (1,059)                                           -                                     (30)                              (1,089)
 Distributions on other equity instruments                                                         -                                          -                                       -                                       -                                   (255)                                           -                               (255)
 Issue of ordinary shares                                                                      115                                            -                                       -                                   115                                           -                                         -                                 115
 Share buyback(2)                                                                             (327)                                       327                                 (2,020)                                 (2,020)                                           -                                         -                             (2,020)
 Issue of other equity instruments                                                                 -                                          -                                     (6)                                     (6)                                  1,778                                            -                              1,772
 Repurchases and redemptions of other equity instruments                                           -                                          -                                       -                                       -                                   (135)                                           -                               (135)
 Movement in treasury shares                                                                       -                                          -                                   101                                     101                                           -                                         -                                 101
 Value of employee services:
 Share option schemes                                                                              -                                          -                                     23                                      23                                          -                                         -                                   23
 Other employee award schemes                                                                      -                                          -                                     71                                      71                                          -                                         -                                   71
 Changes in non-controlling interests                                                              -                                          -                                       -                                       -                                         -                                         -                                     -
 Total transactions with owners                                                               (212)                                       327                                 (2,890)                                 (2,775)                                    1,388                                        (30)                              (1,417)
 Realised gains and losses on equity shares held at fair value through other                       -                                          -                                       -                                       -                                         -                                         -                                     -
 comprehensive income
 At 30 June 2023(3)                                                                       25,021                                       6,191                                   6,079                                 37,291                                      6,940                                        251                              44,482

(1   ) Total comprehensive income attributable to owners of the parent was
£1,951 million.

(2)  Contains a closed period accrual of £419 million.

(3   ) Total equity attributable to owners of the parent was £44,231
million.

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED) (continued)

                                                                                   Attributable to ordinary shareholders
                                                                                   Share                                         Other                                   Retained                                Total                                 Other                                       Non-                                    Total

                                                                                   capital and                                   reserves                                profits                                 £m                                    equity                                      controlling                             £m

                                                                                   premium                                       £m                                      £m                                                                            instruments                                 interests

                                                                                   £m                                                                                                                                                                  £m                                          £m

 At 1 July 2023                                                                           25,021                                       6,191                                   6,079                                 37,291                                      6,940                                        251                              44,482
 Comprehensive income
 Profit for the period                                                                             -                                          -                                2,361                                   2,361                                        272                                         21                               2,654
 Other comprehensive income
 Post-retirement defined benefit scheme remeasurements, net of tax                                 -                                          -                               (1,113)                                 (1,113)                                           -                                         -                             (1,113)
 Movements in revaluation reserve in respect of financial assets held at fair
 value through other comprehensive income, net of tax:
 Debt securities                                                                                   -                                    (152)                                         -                                 (152)                                           -                                         -                               (152)
 Equity shares                                                                                     -                                        (9)                                       -                                     (9)                                         -                                         -                                   (9)
 Gains and losses attributable to own credit risk, net of tax                                      -                                          -                                 (107)                                   (107)                                           -                                         -                               (107)
 Movements in cash flow hedging reserve, net of tax                                                -                                   2,354                                          -                                2,354                                            -                                         -                              2,354
 Movements in foreign currency translation reserve, net of tax                                     -                                        13                                        -                                     13                                          -                                         -                                   13
 Total other comprehensive income (loss)                                                           -                                   2,206                                  (1,220)                                     986                                           -                                         -                                 986
 Total comprehensive income(1)                                                                     -                                   2,206                                   1,141                                   3,347                                        272                                         21                               3,640
 Transactions with owners
 Dividends                                                                                         -                                          -                                 (592)                                   (592)                                           -                                     (71)                                (663)
 Distributions on other equity instruments                                                         -                                          -                                       -                                       -                                   (272)                                           -                               (272)
 Issue of ordinary shares                                                                        16                                           -                                       -                                     16                                          -                                         -                                   16
 Share buyback                                                                                (111)                                       111                                       27                                      27                                          -                                         -                                   27
 Issue of other equity instruments                                                                 -                                          -                                       -                                       -                                         -                                         -                                     -
 Repurchases and redemptions of other equity instruments                                           -                                          -                                       -                                       -                                         -                                         -                                     -
 Movement in treasury shares                                                                       -                                          -                                       2                                       2                                         -                                         -                                     2
 Value of employee services:
 Share option schemes                                                                              -                                          -                                     35                                      35                                          -                                         -                                   35
 Other employee award schemes                                                                      -                                          -                                     98                                      98                                          -                                         -                                   98
 Changes in non-controlling interests                                                              -                                          -                                       -                                       -                                         -                                         -                                     -
 Total transactions with owners                                                                 (95)                                      111                                   (430)                                   (414)                                     (272)                                       (71)                                (757)
 Realised gains and losses on equity shares held at fair value through other                       -                                          -                                       -                                       -                                         -                                         -                                     -
 comprehensive income
 At 31 December 2023(2)                                                                   24,926                                       8,508                                   6,790                                 40,224                                      6,940                                        201                              47,365

(1)  Total comprehensive income attributable to owners of the parent was
£3,619 million.

(2)  Total equity attributable to owners of the parent was £47,164 million.

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

(
)

CONDENSED CONSOLIDATED CASH FLOW STATEMENT (UNAUDITED)

                                                                Half-year                                 Half-year                                 Half-year

                                                                to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                2024                                      2023                                      2023

                                                                £m                                        £m                                        £m

 Cash flows from operating activities
 Profit before tax                                                       3,324                                     3,870                                     3,633
 Adjustments for:
 Change in operating assets                                           (21,509)                                       (589)                                  (8,521)
 Change in operating liabilities                                       14,032                                    10,162                                     (5,930)
 Non-cash and other items                                                1,671                                     2,222                                     3,400
 Net tax paid                                                              (398)                                     (861)                                     (576)
 Net cash (used in) provided by operating activities                    (2,880)                                  14,804                                     (7,994)
 Cash flows from investing activities
 Purchase of financial assets                                           (5,809)                                   (3,850)                                   (6,461)
 Proceeds from sale and maturity of financial assets                     5,269                                     3,657                                     1,641
 Purchase of fixed assets                                               (2,884)                                   (3,378)                                   (2,077)
 Proceeds from sale of fixed assets                                         642                                       534                                       493
 Repayment of capital by joint ventures and associates                          -                                         9                                        (9)
 Acquisition of businesses, net of cash acquired                             (63)                                      (28)                                    (352)
 Net cash used in investing activities                                  (2,845)                                   (3,056)                                   (6,765)
 Cash flows from financing activities
 Dividends paid to ordinary shareholders                                (1,169)                                   (1,059)                                      (592)
 Distributions in respect of other equity instruments                      (269)                                     (255)                                     (272)
 Distributions in respect of non-controlling interests                         (3)                                     (30)                                      (71)
 Interest paid on subordinated liabilities                                 (350)                                     (344)                                     (279)
 Proceeds from issue of subordinated liabilities                            427                                       746                                       671
 Proceeds from issue of other equity instruments                                -                                  1,772                                            -
 Proceeds from issue of ordinary shares                                     170                                         70                                        16
 Share buyback                                                             (923)                                  (1,523)                                      (470)
 Repayment of subordinated liabilities                                          -                                 (1,162)                                      (583)
 Repurchases and redemptions of other equity instruments                (1,324)                                      (135)                                          -
 Change in stake of non-controlling interests                                  (2)                                        -                                         -
 Net cash used in financing activities                                  (3,443)                                   (1,920)                                   (1,580)
 Effects of exchange rate changes on cash and cash equivalents               (17)                                    (493)                                        13
 Change in cash and cash equivalents                                    (9,185)                                    9,335                                  (16,326)
 Cash and cash equivalents at beginning of period                      88,838                                    95,829                                   105,164
 Cash and cash equivalents at end of period                            79,653                                   105,164                                    88,838

The accompanying notes are an integral part of the condensed consolidated
half-year financial statements.

Cash and cash equivalents comprise cash and non-mandatory balances with
central banks and amounts due from banks with an original maturity of less
than three months. Included within cash and cash equivalents at 30 June 2024
is £35 million (30 June 2023: £45 million; 31 December 2023:
£31 million) held within the Group's long-term insurance and investments
operations, which is not immediately available for use in the business.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)

Note 1: Basis of preparation and accounting policies

These condensed consolidated half-year financial statements as at and for the
period to 30 June 2024 have been prepared in accordance with the Disclosure
Guidance and Transparency Rules of the Financial Conduct Authority (FCA) and
with International Accounting Standard 34 (IAS 34), Interim Financial
Reporting as adopted by the United Kingdom and comprise the results of Lloyds
Banking Group plc (the Company) together with its subsidiaries (the Group).
They do not include all of the information required for full annual financial
statements and should be read in conjunction with the Group's consolidated
financial statements as at and for the year ended 31 December 2023 which
complied with international accounting standards in conformity with the
requirements of the Companies Act 2006 and were prepared in accordance with
International Financial Reporting Standards (IFRS) as issued by the
International Accounting Standards Board (IASB). Copies of the 2023 annual
report and accounts are available on the Group's website and are also
available upon request from Investor Relations, Lloyds Banking Group plc,
25 Gresham Street, London EC2V 7HN.

The UK Finance Code for Financial Reporting Disclosure (the Disclosure Code)
sets out disclosure principles together with supporting guidance in respect of
the financial statements of UK banks. The Group has adopted the Disclosure
Code and these condensed consolidated half-year financial statements have been
prepared in compliance with the Disclosure Code's principles. Terminology used
in these condensed consolidated half-year financial statements is consistent
with that used in the Group's 2023 annual report and accounts.

The directors consider that it is appropriate to continue to adopt the going
concern basis in preparing these condensed consolidated half-year financial
statements. In reaching this assessment, the directors have taken into account
the uncertainties affecting the UK economy and their potential effects upon
the Group's performance and projected funding and capital position; the impact
of further stress scenarios has also been considered. On this basis, the
directors are satisfied that the Group will maintain adequate levels of
funding and capital for the foreseeable future.

The Group's accounting policies are consistent with those applied by the Group
in its financial statements for the year ended 31 December 2023 and there have
been no changes in the Group's methods of computation.

The IASB has issued a number of minor amendments to IFRSs that are relevant to
the Group effective 1 January 2024, including IFRS 16 Lease Liability in a
Sale and Leaseback, IAS 1 Non-current Liabilities with Covenants, and IAS 1
Classification of Liabilities as Current or Non-current. These amendments have
not had a significant impact on the Group.

Future accounting developments

The IASB has issued Amendments to the Classification and Measurement of
Financial Instruments (IFRS 9 and IFRS 7) which is effective 1 January 2026
and IFRS 19 Subsidiaries without Public Accountability: Disclosures which is
effective 1 January 2027. Neither the amendments nor IFRS 19 are expected to
have a significant impact on the Group. The IASB has also issued IFRS 18
Primary Financial Statements which is effective 1 January 2027. The standard
includes no measurement changes, and the Group is currently assessing the
impact of this standard on its income statement presentation.

Related party transactions

The Group has had no significant related party transactions during the
half-year to 30 June 2024. Related party transactions for the half-year to 30
June 2024 are similar in nature to those for the year ended 31 December 2023.
Full details of the Group's related party transactions for the year ended 31
December 2023 can be found in the Group's 2023 annual report and accounts.

The financial information contained in this document does not constitute
statutory accounts within the meaning of section 434 of the Companies Act
2006 (the Act). The statutory accounts for the year ended 31 December 2023
were approved by the directors on 21 February 2024 and were delivered to the
Registrar of Companies on 30 March 2024. The auditors' report on those
accounts was unqualified and did not include a statement under sections 498(2)
(accounting records or returns inadequate or accounts not agreeing with
records and returns) or 498(3) (failure to obtain necessary information and
explanations) of the Act.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 2: Critical accounting judgements and key sources of estimation
uncertainty

The preparation of the Group's financial statements in accordance with IFRS
requires management to make judgements, estimates and assumptions in applying
the accounting policies that affect the reported amounts of assets,
liabilities, income and expenses. Due to the inherent uncertainty in making
estimates, actual results reported in future periods may be based upon amounts
which differ from these estimates. Estimates, judgements and assumptions are
continually evaluated and are based on historical experience and other
factors, including expectations of future events that are believed to be
reasonable under the circumstances. In preparing the financial statements, the
Group has considered the impact of climate-related risks on its financial
position and performance. While the effects of climate change represent a
source of uncertainty, the Group does not consider there to be a material
impact on its judgements and estimates from the physical, transition and other
climate-related risks in the short-term.

The Group's significant judgements, estimates and assumptions are unchanged
compared to those disclosed in note 3 of the Group's 2023 financial
statements. Further information on the critical accounting judgements and key
sources of estimation uncertainty for the allowance for expected credit losses
is set out in note 14.

Note 3: Segmental analysis

Lloyds Banking Group provides a wide range of banking and financial services
in the UK and in certain locations overseas. The Group Executive Committee
(GEC) remains the "chief operating decision maker" (as defined by IFRS 8
Operating Segments) for the Group.

The segmental results and comparatives are presented on an underlying basis,
the basis reviewed by the chief operating decision maker. The underlying basis
is derived from the recognition and measurement principles of IFRS with the
effects of the following excluded in arriving at underlying profit before tax:

•  Restructuring costs relating to merger, acquisition and integration
activities

•  Volatility and other items, which includes the effects of certain asset
sales, the volatility relating to the Group's hedging arrangements and that
arising in the insurance businesses, the unwind of acquisition-related fair
value adjustments and the amortisation of purchased intangible assets

•  Losses from insurance and participating investment contract
modifications relating to the enhancement to the Group's longstanding and
workplace pension business through the addition of a drawdown feature

For the purposes of the underlying income statement, operating lease
depreciation (net of gains on disposal of operating lease assets) is shown as
an adjustment to total underlying income.

There has been no change to the descriptions of these segments as provided in
note 4 to the Group's financial statements for the year ended 31 December
2023.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 3: Segmental analysis (continued)

The table below analyses the Group's income and profit by segment on an
underlying basis and provides a reconciliation through to certain lines in the
Group's statutory income statement. Total income, after net finance income in
respect of insurance and investment contracts is also analysed between
external and inter-segment income. The Group's full segmental income statement
on an underlying basis is shown on page 16.

 Half-year to 30 June 2024              Net                                       Other                                     Total                                     Profit                                    External                            Inter-

                                        interest                                  income,                                   income,                                   before                                    income                              segment

                                        income                                    after net                                 after net                                 tax                                       £m                                  income

                                        £m                                        finance                                   finance                                   £m                                                                            (expense)

                                                                                  expense(1)                                expense(1,2)                                                                                                            £m

                                                                                  £m                                        £m

 Underlying basis
 Retail                                          4,430                                     1,148                                     5,578                                     1,875                                     6,566                                 (988)
 Commercial Banking                              1,696                                        947                                    2,643                                     1,329                                     2,088                                  555
 Insurance, Pensions and Investments                 (74)                                     649                                       575                                       119                                       649                                  (74)
 Other                                              286                                        (10)                                     276                                       174                                      (231)                                507
 Group                                           6,338                                     2,734                                     9,072                                     3,497                                     9,072                                      -
 Reconciling items:
 Insurance grossing adjustment                          8                                    (112)                                     (104)                                          -
 Market volatility and asset sales                 (273)                                      208                                        (65)                                      (65)
 Amortisation of purchased intangibles                  -                                         -                                         -                                      (41)
 Restructuring costs(3)                                 -                                         -                                         -                                      (15)
 Fair value unwind and other items                   (27)                                         -                                      (27)                                      (52)
 Group - statutory                               6,046                                     2,830                                     8,876                                     3,324

 

 Half-year to 30 June 2023              Net                                       Other                                     Total                                     Profit                                    External                            Inter-

                                        interest                                  income,                                   income,                                   before                                    income                              segment

                                        income                                    after net                                 after net                                 tax                                       £m                                  income

                                        £m                                        finance                                   finance                                   £m                                                                            (expense)

                                                                                  expense(1)                                expense(1,2)                                                                                                            £m

                                                                                  £m                                        £m

 Underlying basis
 Retail                                          5,064                                     1,006                                     6,070                                     2,505                                     6,429                                 (359)
 Commercial Banking                              1,934                                        856                                    2,790                                     1,417                                     2,296                                  494
 Insurance, Pensions and Investments                 (70)                                     619                                       549                                         91                                      621                                  (72)
 Other                                                76                                        57                                      133                                         28                                      196                                  (63)
 Group                                           7,004                                     2,538                                     9,542                                     4,041                                     9,542                                      -
 Reconciling items:
 Insurance grossing adjustment                          7                                    (139)                                     (132)                                          -
 Market volatility and asset sales                 (183)                                      117                                        (66)                                      (63)
 Amortisation of purchased intangibles                  -                                         -                                         -                                      (35)
 Restructuring costs(3)                                 -                                         -                                         -                                      (25)
 Fair value unwind and other items                   (30)                                        (8)                                     (38)                                      (48)
 Group - statutory                               6,798                                     2,508                                     9,306                                     3,870

(1)  Other income and total income, after net finance expense in respect of
insurance and investment contracts.

(2)  Total income, after net finance expense does not include operating lease
depreciation which, on a statutory basis, is included within operating costs.

(3)  Restructuring costs related to merger, acquisition and integration
costs.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 3: Segmental analysis (continued)

 Half-year to 31 December 2023          Net                                       Other                                     Total                                     Profit                                    External                               Inter-

                                        interest                                  income,                                   income,                                   before                                    income                                 segment

                                        income                                    after net                                 after net                                 tax                                       £m                                     income

                                        £m                                        finance                                   finance                                   £m                                                                               (expense)

                                                                                  expense(1)                                expense(1,2)                                                                                                               £m

                                                                                  £m                                        £m

 Underlying basis
 Retail                                          4,583                                     1,153                                     5,736                                     1,538                                     6,374                                    (638)
 Commercial Banking                              1,865                                        835                                    2,700                                     1,802                                     2,274                                     426
 Insurance, Pensions and Investments                 (62)                                     590                                       528                                         99                                      600                                     (72)
 Other                                              375                                           7                                     382                                       329                                         98                                   284
 Group                                           6,761                                     2,585                                     9,346                                     3,768                                     9,346                                         -
 Reconciling items:
 Insurance grossing adjustment                          5                                    (100)                                       (95)                                         -
 Market volatility and asset sales                 (240)                                      334                                         94                                        98
 Amortisation of purchased intangibles                  -                                         -                                         -                                      (45)
 Restructuring costs(3)                                 -                                         -                                         -                                    (129)
 Fair value unwind and other items                   (26)                                         4                                      (22)                                      (59)
 Group - statutory                               6,500                                     2,823                                     9,323                                     3,633

(1)  Other income and total income, after net finance expense in respect of
insurance and investment contracts.

(2)  Total income, after net finance expense does not include operating lease
depreciation which, on a statutory basis, is included within operating costs.

(3)  Restructuring costs related to merger, acquisition and integration
costs.

                                      Segment loans and                                                                            Segment

                                      advances to customers                                                                        external assets
                                      At 30 Jun                                       At 31 Dec 2023                               At 30 Jun                       At 31 Dec 2023

                                      2024                                            £m                                           2024                            £m

                                      £m                                                                                           £m

 Retail                                     365,055                                         361,181                                      380,919                         376,789
 Commercial Banking                          88,069                                          88,606                                      148,736                         150,834
 Insurance, Pensions and Investments                  -                                               -                                  191,796                         184,267
 Other                                           (716)                                             (42)                                  171,476                         169,563
 Total Group                                452,408                                         449,745                                      892,927                         881,453

 

                                      Segment                                                                                   Segment

                                      customer deposits                                                                         external liabilities
                                      At 30 Jun                                     At 31 Dec 2023                              At 30 Jun                         At 31 Dec 2023

                                      2024                                          £m                                          2024                              £m

                                      £m                                                                                        £m

 Retail                                     313,339                                       308,441                                     319,066                           313,244
 Commercial Banking                         161,159                                       162,752                                     202,358                           204,815
 Insurance, Pensions and Investments                  -                                             -                                 187,673                           179,962
 Other                                            195                                           203                                   138,713                           136,067
 Total Group                                474,693                                       471,396                                     847,810                           834,088

 

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 4: Net fee and commission income

                                       Half-year                              Half-year                              Half-year

                                       to 30 Jun                              to 30 Jun                              to 31 Dec

                                       2024                                   2023                                   2023

                                       £m                                     £m                                     £m

 Fee and commission income:
 Current accounts                                  314                                    310                                    314
 Credit and debit card fees                        631                                    617                                    647
 Commercial banking and treasury fees              188                                    166                                    168
 Unit trust and insurance broking                    32                                     34                                     35
 Factoring                                           35                                     39                                     36
 Other fees and commissions                        258                                    260                                    300
 Total fee and commission income                1,458                                  1,426                                  1,500
 Fee and commission expense                       (568)                                  (539)                                  (556)
 Net fee and commission income                     890                                    887                                    944

Current account and credit and debit card fees principally arise in Retail;
commercial banking, treasury and factoring fees arise in Commercial Banking;
and unit trust and insurance broking fees arise in Insurance, Pensions and
Investments.

(
)

Note 5: Insurance business

                                                                              Half-year                                 Half-year                                 Half-year

                                                                              to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                              2024                                      2023                                      2023

                                                                              £m                                        £m                                        £m

 Life
 Amounts relating to the changes in liabilities for remaining coverage:
 Contractual service margin recognised for services provided                              216                                       160                                       169
 Change in risk adjustments for non-financial risk for risk expired                         27                                        30                                        54
 Expected incurred claims and other insurance services expenses                           977                                       955                                       952
 Charges to funds in respect of policyholder tax and other                                  68                                        20                                        67
                                                                                       1,288                                     1,165                                     1,242
 Recovery of insurance acquisition cash flows                                               56                                        40                                        47
 Total life                                                                            1,344                                     1,205                                     1,289

 Non-life
 Total non-life                                                                           306                                       245                                       269
 Total insurance revenue                                                               1,650                                     1,450                                     1,558

 Life
 Incurred claims and other directly attributable expenses                                (961)                                     (966)                                     (931)
 Changes that relate to past service: adjustment to liabilities for incurred                  3                                        (1)                                        1
 claims
 Changes that relate to future service: losses and reversal of losses on                   (46)                                      (26)                                       84
 onerous contracts
 Amortisation of insurance acquisition cash flows                                          (56)                                      (40)                                      (48)
 Net impairment loss on insurance acquisition assets                                         (8)                                        -                                        (7)
 Total life                                                                           (1,068)                                   (1,033)                                      (901)

 Non-life
 Total non-life                                                                          (271)                                     (205)                                     (275)
 Total insurance service expense                                                      (1,339)                                   (1,238)                                   (1,176)

 Net (expense) income from reinsurance contracts held                                      (23)                                       11                                         (9)

 Insurance service result                                                                 288                                       223                                       373

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 5: Insurance business (continued)

                                                                               Half-year to 30 June 2024
                                                                               Life                                          Non-life                                      Total

                                                                               £m                                            £m                                            £m

 Net investment return on assets held to back insurance and participating               6,482                                              20                                       6,502
 investment contracts (memorandum item)(1)

 Net finance expense from insurance and participating investment contracts             (6,555)                                              (3)                                    (6,558)
 Net finance income from reinsurance contracts held                                          81                                              -                                           81
 Net finance expense from insurance, participating investment and reinsurance          (6,474)                                              (3)                                    (6,477)
 contracts

                                                                               Half-year to 30 June 2023
                                                                               Life                                          Non-life                                      Total

                                                                               £m                                            £m                                            £m

 Net investment return on assets held to back insurance and participating               3,542                                              28                                       3,570

 investment contracts (memorandum item)(1)

 Net finance expense from insurance and participating investment contracts             (3,732)                                            (39)                                     (3,771)
 Net finance income from reinsurance contracts held                                            2                                             -                                             2
 Net finance expense from insurance, participating investment and reinsurance          (3,730)                                            (39)                                     (3,769)

 contracts

                                                                               Half-year to 31 December 2023
                                                                               Life                                          Non-life                                      Total

                                                                               £m                                            £m                                            £m

 Net investment return on assets held to back insurance and participating               8,214                                                7                                      8,221
 investment contracts (memorandum item)(1)

 Net finance (expense) income from insurance and participating investment              (7,997)                                             33                                      (7,964)
 contracts
 Net finance income from reinsurance contracts held                                          49                                              -                                           49
 Net finance (expense) income from insurance, participating investment and             (7,948)                                             33                                      (7,915)
 reinsurance

 contracts

(1)  Net investment return on assets held to back insurance contracts and
participating investment contracts is reported within net trading income on
the face of the Group's income statement; includes income of £6,951 million
(half-year to 30 June 2023: £3,781 million; half-year to 31 December 2023:
£6,419 million) in respect of unit-linked and with-profit contracts measured
applying the variable fee approach. The assets generating the investment
return held to back insurance contracts and participating investment contracts
are carried at fair value on the Group's balance sheet.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 5: Insurance business (continued)

 At 30 June 2024                                                            Present value                              Risk                                                Contractual                                   Other                                          Total

                                                                            of future                                  adjustment(1)                                       service                                       £m                                             £m

                                                                            cash flows                                 £m                                                  margin(2)

                                                                            £m                                                                                             £m

 Insurance contract assets                                                                           2                                               1                                            (2)                                         -                                         1
 Liabilities arising from insurance contracts and participating investment               (119,421)                                           (1,139)                                       (4,467)                                            -                             (125,027)
 contracts(3,4)
 Insurance acquisition assets                                                                        -                                               -                                             -                                        20                                        20
 Net liabilities                                                                         (119,419)                                           (1,138)                                       (4,469)                                          20                              (125,006)

 At 31 December 2023
 Insurance contract assets                                                                           -                                               1                                             -                                          -                                         1
 Liabilities arising from insurance contracts and participating investment               (114,555)                                           (1,178)                                       (4,415)                                            -                             (120,148)
 contracts(3,4)
 Insurance acquisition assets                                                                        -                                               -                                             -                                        24                                        24
 Net liabilities                                                                         (114,555)                                           (1,177)                                       (4,415)                                          24                              (120,123)

(1)  The movement in the risk adjustment during the half-year to 30 June 2024
included £34 million, net of reinsurance, arising on the initial recognition
of contracts issued in the period (half-year to 30 June 2023: £42 million;
half-year to 31 December 2023: £44 million).

(2)  The movement in the contractual service margin during the half-year to
30 June 2024 included £27 million, net of reinsurance, arising on the initial
recognition of contracts issued in the period (half-year to 30 June 2023: £56
million; half-year to 31 December 2023: £31 million).

(3)  Liabilities arising from insurance and participating investment
contracts substantially all relates to liability for remaining coverage.

(4)  Excluding insurance acquisition assets.

On 13 March 2024, the Group entered into a business transfer agreement with
Rothesay Life plc for the sale of the Group's bulk annuity business and to
pursue the transfer of associated business assets and assumed liabilities
under Part VII of the Financial Services and Markets Act 2000. A reinsurance
agreement between the Group and Rothesay Life plc was signed on 30 April 2024
to materially de-risk the Group's bulk annuity portfolio. The Part VII process
is subject to approval by the High Court, through a process in which
regulators and policyholders are given the opportunity to object. The Group
currently expects the Part VII to take place in the second half of 2025.

Upon entering into the reinsurance agreement, the Group derecognised £5.3
billion of financial assets which represents the reinsurance premium paid and
at 30 April 2024 recognised a reinsurance contract asset of £5.3 billion, of
which £0.3 billion contractual service margin was recognised. The
reinsurance contract asset is presented on the Group's balance sheet within
other assets.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 6: Operating expenses

                                                                         Half-year                                 Half-year                                 Half-year

                                                                         to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                         2024                                      2023                                      2023

                                                                         £m                                        £m                                        £m

 Staff costs:
 Salaries and social security costs                                               1,914                                     1,695                                     1,956
 Pensions and other post-retirement benefit schemes (note 7)                         276                                       153                                       202
 Restructuring and other staff costs                                                 214                                       185                                       302
                                                                                  2,404                                     2,033                                     2,460
 Premises and equipment costs(1)                                                     196                                       179                                       270
 Depreciation and amortisation                                                    1,705                                     1,333                                     1,572
 UK bank levy                                                                            -                                         -                                     150
 Regulatory and legal provisions (note 16)                                             95                                        70                                      605
 Other                                                                            1,365                                     1,448                                     1,272
 Operating expenses before adjustment for:                                        5,765                                     5,063                                     6,329
 Amounts attributable to the acquisition of insurance and participating               (88)                                      (82)                                    (101)
 investment contracts
 Amounts reported within insurance service expenses                                 (225)                                     (207)                                     (179)
 Total operating expenses                                                         5,452                                     4,774                                     6,049

(1   ) Net of profits on disposal of operating lease assets of £37 million
(half-year to 30 June 2023: £67 million; half-year to 31 December 2023: £26
million).

(
)

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 7: Retirement benefit obligations

The Group's post-retirement defined benefit scheme obligations are comprised
as follows:

                                                At 30 Jun                              At 31 Dec 2023

                                                2024                                   £m

                                                £m

 Defined benefit pension schemes:
 Present value of funded obligations                  (28,633)                               (30,201)
 Fair value of scheme assets                           31,924                                 33,733
 Net pension scheme asset                                3,291                                  3,532
 Other post-retirement schemes                               (42)                                   (44)
 Total amounts recognised in the balance sheet           3,249                                  3,488

 Recognised on the balance sheet as:
 Retirement benefit assets                               3,379                                  3,624
 Retirement benefit obligations                            (130)                                  (136)
 Total amounts recognised in the balance sheet           3,249                                  3,488

Movements in the Group's net post-retirement defined benefit scheme asset
during the period were as follows:

                          £m

 Asset at 1 January 2024           3,488
 Income statement credit                21
 Employer contributions                 91
 Remeasurement                       (351)
 Asset at 30 June 2024             3,249

The charge to the income statement in respect of pensions and other
post-retirement benefit schemes is comprised as follows:

                                       Half-year                              Half-year                              Half-year

                                       to 30 Jun                              to 30 Jun                              to 31 Dec

                                       2024                                   2023                                   2023

                                       £m                                     £m                                     £m

 Defined benefit schemes                            (21)                                   (37)                                   (42)
 Defined contribution schemes                      297                                    190                                    244
 Total charge to the income statement              276                                    153                                    202

The principal assumptions used in the valuations of the defined benefit
pension schemes were as follows:

                                                            At 30 Jun                          At 31 Dec 2023

                                                            2024                               %

                                                            %

 Discount rate                                                         5.18                               4.70
 Rate of inflation:
 Retail Price Index (RPI)                                              3.08                               2.96
 Consumer Price Index (CPI)                                            2.67                               2.47
 Rate of salary increases                                              0.00                               0.00
 Weighted-average rate of increase for pensions in payment             2.90                               2.73

 

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 8: Impairment

                                                                    Half-year                                 Half-year                                 Half-year

                                                                    to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                    2024                                      2023                                      2023

                                                                    £m                                        £m                                        £m

 Loans and advances to banks                                                       (5)                                       (3)                                       (4)
 Loans and advances to customers                                                161                                       667                                      (346)
 Debt securities                                                                   (3)                                        2                                        (1)
 Financial assets held at amortised cost                                        153                                       666                                      (351)
 Financial assets at fair value through other comprehensive income                 (2)                                       (3)                                        1
 Other assets                                                                      (8)                                       (2)                                       (8)
 Loan commitments and financial guarantees                                       (43)                                         1                                        (1)
 Total impairment charge (credit)                                               100                                       662                                      (359)

There was a £10 million charge in respect of residual value impairment and
voluntary terminations within the Group's UK Motor Finance business in the
current period (half-year to 30 June 2023: £27 million; half-year to
31 December 2023: £46 million).

Note 9: Tax

In accordance with IAS 34, the Group's income tax expense for the half-year to
30 June 2024 is based on the best estimate of the weighted-average annual
income tax rate expected for the full financial year. The tax effects of
one-off items are not included in the weighted-average annual income tax rate,
but are recognised in the relevant period.

An explanation of the relationship between tax expense and accounting profit
is set out below:

                                                                    Half-year                                 Half-year                                 Half-year

                                                                    to 30 Jun                                 to 30 Jun                                 to 31 Dec

                                                                    2024                                      2023                                      2023

                                                                    £m                                        £m                                        £m

 Profit before tax                                                           3,324                                     3,870                                     3,633
 UK corporation tax thereon at 25.0 per cent (2023: 23.5 per cent)             (831)                                     (909)                                     (854)
 Impact of surcharge on banking profits                                          (83)                                    (141)                                     (164)
 Non-deductible costs: conduct charges                                              4                                        (2)                                     (27)
 Non-deductible costs: bank levy                                                    -                                         -                                      (35)
 Other non-deductible costs                                                      (39)                                      (80)                                      (26)
 Non-taxable income                                                               27                                        27                                        53
 Tax relief on coupons on other equity instruments                                67                                        60                                        64
 Tax-exempt gains on disposals                                                    33                                        27                                          8
 Tax losses where no deferred tax recognised                                       (2)                                        -                                        (2)
 Remeasurement of deferred tax due to rate changes                                  3                                        (8)                                       (6)
 Differences in overseas tax rates                                                  -                                         5                                         1
 Policyholder tax                                                                (46)                                      (37)                                      (24)
 Deferred tax asset in respect of life assurance expenses                           -                                       64                                        20
 Adjustments in respect of prior years                                           (12)                                      (11)                                       11
 Tax effect of share of results of joint ventures                                  (1)                                       (1)                                        2
 Tax expense                                                                   (880)                                  (1,006)                                      (979)

 

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities

The valuations of financial instruments have been classified into three levels
according to the quality and reliability of information used to determine
those fair values. Note 21 to the Group's financial statements for the year
ended 31 December 2023 details the definitions of the three levels in the
fair value hierarchy.

Financial instruments classified as financial assets at fair value through
profit or loss, derivative financial instruments, financial assets at fair
value through other comprehensive income and financial liabilities at fair
value through profit or loss are recognised at fair value.

The Group manages valuation adjustments for its derivative exposures on a net
basis; the Group determines their fair values on the basis of their net
exposures. In all other cases, fair values of financial assets and liabilities
measured at fair value are determined on the basis of their gross exposures.

The following tables provide an analysis of the financial assets and
liabilities of the Group that are carried at fair value in the Group's
consolidated balance sheet, grouped into levels 1 to 3 based on the degree to
which the fair value is observable. There were no significant transfers
between level 1 and level 2 during the period.

 Financial assets                                                         Level 1                                   Level 2                                   Level 3                                   Total

                                                                          £m                                        £m                                        £m                                        £m

 At 30 June 2024
 Financial assets at fair value through profit or loss:
 Loans and advances to banks                                                              -                                  3,405                                            -                                  3,405
 Loans and advances to customers                                                          -                                  3,152                                     6,301                                     9,453
 Reverse repurchase agreements                                                            -                                19,816                                             -                                19,816
 Debt securities                                                                 10,589                                    24,999                                      2,286                                   37,874
 Treasury and other bills                                                               12                                          -                                         -                                       12
 Contracts held with reinsurers                                                           -                                11,838                                             -                                11,838
 Equity shares                                                                  125,181                                             -                                  1,560                                  126,741
 Total financial assets at fair value through profit or loss(1)                 135,782                                    63,210                                    10,147                                   209,139
 Financial assets at fair value through other comprehensive income:
 Debt securities                                                                 14,059                                    13,432                                           51                                 27,542
 Equity shares                                                                            -                                         -                                     305                                       305
 Total financial assets at fair value through other comprehensive income         14,059                                    13,432                                         356                                  27,847
 Derivative financial instruments                                                       28                                 18,603                                         352                                  18,983
 Total financial assets carried at fair value                                   149,869                                    95,245                                    10,855                                   255,969

(1)  Other financial assets mandatorily at fair value through profit or loss
include assets backing insurance contracts and investment contracts of
£178,559 million.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

 Financial assets                                                         Level 1                                   Level 2                                   Level 3                                   Total

                                                                          £m                                        £m                                        £m                                        £m

 At 31 December 2023
 Financial assets at fair value through profit or loss:
 Loans and advances to banks                                                              -                                  3,127                                            -                                  3,127
 Loans and advances to customers                                                          -                                  2,015                                     7,890                                     9,905
 Reverse repurchase agreements                                                            -                                17,413                                             -                                17,413
 Debt securities                                                                 11,611                                    28,802                                      2,250                                   42,663
 Treasury and other bills                                                               51                                          -                                         -                                       51
 Contracts held with reinsurers                                                           -                                11,424                                             -                                11,424
 Equity shares                                                                  117,194                                             -                                  1,541                                  118,735
 Total financial assets at fair value through profit or loss(1)                 128,856                                    62,781                                    11,681                                   203,318
 Financial assets at fair value through other comprehensive income:
 Debt securities                                                                 15,049                                    12,259                                           52                                 27,360
 Equity shares                                                                            -                                         -                                     232                                       232
 Total financial assets at fair value through other comprehensive income         15,049                                    12,259                                         284                                  27,592
 Derivative financial instruments                                                       77                                 21,857                                         422                                  22,356
 Total financial assets carried at fair value                                   143,982                                    96,897                                    12,387                                   253,266

(1)  Other financial assets mandatorily at fair value through profit or loss
include assets backing insurance contracts and investment contracts of
£176,475 million.

 Financial liabilities                                                  Level 1                                   Level 2                                   Level 3                                   Total

                                                                        £m                                        £m                                        £m                                        £m

 At 30 June 2024
 Financial liabilities at fair value through profit or loss:
 Debt securities in issue                                                               -                                  4,897                                          23                                   4,920
 Liabilities in respect of securities sold under repurchase agreements                  -                                20,167                                             -                                20,167
 Short positions in securities                                                   1,920                                            9                                         -                                  1,929
 Other                                                                                  -                                       40                                          -                                       40
 Total financial liabilities at fair value through profit or loss                1,920                                   25,113                                           23                                 27,056
 Derivative financial instruments                                                     28                                 16,246                                         373                                  16,647
 Liabilities arising from non-participating investment contracts                        -                                48,280                                             -                                48,280
 Total financial liabilities carried at fair value                               1,948                                   89,639                                         396                                  91,983

 At 31 December 2023
 Financial liabilities at fair value through profit or loss:
 Debt securities in issue                                                               -                                  5,223                                          42                                   5,265
 Liabilities in respect of securities sold under repurchase agreements                  -                                18,057                                             -                                18,057
 Short positions in securities                                                   1,569                                            5                                         -                                  1,574
 Other                                                                                  -                                       18                                          -                                       18
 Total financial liabilities at fair value through profit or loss                1,569                                   23,303                                           42                                 24,914
 Derivative financial instruments                                                   116                                  19,589                                         444                                  20,149
 Liabilities arising from non-participating investment contracts                        -                                44,978                                             -                                44,978
 Total financial liabilities carried at fair value                               1,685                                   87,870                                         486                                  90,041

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

Valuation control framework

Key elements of the valuation control framework include model validation
(incorporating pre-trade and post-trade testing), product implementation
review and independent price verification. The framework covers processes for
all 3 levels in the fair value hierarchy. Formal committees meet quarterly to
discuss and approve valuations in more judgemental areas.

Transfers into and out of level 3 portfolios

Transfers out of level 3 portfolios arise when inputs that could have a
significant impact on the instrument's valuation become market observable;
conversely, transfers into the portfolios arise when sources of data cease to
be observable.

Valuation methodology

For level 2 and level 3 portfolios, there is no significant change to the
valuation methodology (techniques and inputs) disclosed in the Group's
financial statements for the year ended 31 December 2023 applied to these
portfolios.

Movements in level 3 portfolio

The tables below analyse movements in the level 3 financial assets portfolio.

                                                                                Financial                                           Financial                                                         Derivative                                              Total

                                                                                assets at                                           assets at                                                         assets                                                  financial

                                                                                fair value                                          fair value                                                        £m                                                      assets

                                                                                through                                             through other                                                                                                             carried at

                                                                                profit or loss                                      comprehensive                                                                                                             fair value

                                                                                £m                                                  income                                                                                                                    £m

                                                                                                                                    £m

 At 1 January 2024                                                                            11,681                                                             284                                                     422                                                12,387
 Exchange and other adjustments                                                                        2                                                           (1)                                                       -                                                       1
 Gains (losses) recognised in the income statement within other income                               55                                                              -                                                   (54)                                                        1
 Gains recognised in other comprehensive income within the revaluation reserve                         -                                                           74                                                        -                                                     74
 in respect of financial assets at fair value through other comprehensive
 income
 Purchases/increases to customer loans                                                             335                                                               -                                                       6                                                   341
 Sales/repayments of customer loans                                                            (1,923)                                                             (1)                                                   (22)                                                (1,946)
 Transfers into the level 3 portfolio                                                                32                                                              -                                                       -                                                     32
 Transfers out of the level 3 portfolio                                                            (35)                                                              -                                                       -                                                   (35)
 At 30 June 2024                                                                              10,147                                                             356                                                     352                                                10,855
 Gains (losses) recognised in the income statement, within other income,                             54                                                              -                                                   (41)                                                      13
 relating to the change in fair

 value of those assets held at 30 June 2024

 At 1 January 2023                                                                            11,304                                                             342                                                     553                                                12,199
 Exchange and other adjustments                                                                      (1)                                                           (2)                                                   (13)                                                    (16)
 Gains (losses) recognised in the income statement within other income                             104                                                               4                                                   (53)                                                      55
 Losses recognised in other comprehensive income                                                       -                                                         (48)                                                        -                                                   (48)

 within the revaluation reserve in respect of financial assets at fair value
 through other comprehensive income
 Purchases/increases to customer loans                                                             347                                                               -                                                     40                                                    387
 Sales/repayments of customer loans                                                              (475)                                                             (4)                                                   (17)                                                  (496)
 Transfers into the level 3 portfolio                                                              139                                                               -                                                       -                                                   139
 Transfers out of the level 3 portfolio                                                              (4)                                                             -                                                     (3)                                                     (7)
 At 30 June 2023                                                                              11,414                                                             292                                                     507                                                12,213
 Gains (losses) recognised in the income statement, within other income,                             79                                                              2                                                   (58)                                                      23
 relating to the change in fair

 value of those assets held at 30 June 2023

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

The tables below analyse movements in the level 3 financial liabilities
portfolio.

                                                                                  Financial                                               Derivative                                              Total

                                                                                  liabilities                                             liabilities                                             financial

                                                                                  at fair value                                           £m                                                      liabilities

                                                                                  through                                                                                                         carried at

                                                                                  profit or loss                                                                                                  fair value

                                                                                  £m                                                                                                              £m

 At 1 January 2024                                                                                     42                                                    444                                                     486
 Exchange and other adjustments                                                                          -                                                       -                                                       -
 Losses (gains) recognised in the income statement within other income                                   2                                                   (43)                                                    (41)
 Additions                                                                                               -                                                       5                                                       5
 Redemptions                                                                                           (2)                                                   (33)                                                    (35)
 Transfers into the level 3 portfolio                                                                    -                                                       -                                                       -
 Transfers out of the level 3 portfolio                                                              (19)                                                        -                                                   (19)
 At 30 June 2024                                                                                       23                                                    373                                                     396
 Losses (gains) recognised in the income statement, within other income,                                 2                                                   (31)                                                    (29)

 relating to the change in fair value of those liabilities held at 30 June 2024

 At 1 January 2023                                                                                     45                                                    608                                                     653
 Exchange and other adjustments                                                                          -                                                     (8)                                                     (8)
 Losses (gains) recognised in the income statement within other income                                   1                                                   (57)                                                    (56)
 Additions                                                                                               -                                                     31                                                      31
 Redemptions                                                                                           (1)                                                   (36)                                                    (37)
 Transfers into the level 3 portfolio                                                                    2                                                       -                                                       2
 Transfers out of the level 3 portfolio                                                                (1)                                                       -                                                     (1)
 At 30 June 2023                                                                                       46                                                    538                                                     584
 Losses (gains) recognised in the income statement, within other income,                                 1                                                   (58)                                                    (57)

 relating to the change in fair value of those liabilities held at 30 June 2023

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

Sensitivity of level 3 valuations

The tables below set out the effects of reasonably possible alternative
assumptions for categories of level 3 financial assets and financial
liabilities.

                                                                                                                                                                                                                          Effect of reasonably

                                                                                                                                                                                                                          possible alternative

                                                                                                                                                                                                                          assumptions(1)
 At 30 June 2024                                                                 Valuation                                                                   Significant               Carrying value                     Favourable changes                                    Unfavourable

                                                                                 techniques                                                                  unobservable inputs(2)    £m                                 £m                                                    changes

                                                                                                                                                                                                                                                                                £m

 Financial assets at fair value through profit or loss
 Loans and advances to customers                                                 Discounted cash flows                                                       Interest rate spreads              6,301                                       277                                                 (245)

                                                                                                                                                             (-127bps/+238bps)
 Equity and venture capital investments                                          Market approach                                                             Earnings multiple                  2,293                                       163                                                 (163)

                                                                                                                                                             (1.6/17.8)
                                                                                 Underlying asset/net asset value (incl. property prices)(3)                 n/a                                   853                                        80                                                  (95)
 Unlisted equities, debt securities and property partnerships in the life funds  Underlying asset/net asset value (incl. property prices), broker quotes or  n/a                                   297                                          2                                                   (9)
                                                                                 discounted cash flows(3)
 Other                                                                                                                                                                                             403                                        33                                                  (33)
                                                                                                                                                                                              10,147
 Financial assets at fair value through other comprehensive income
 Asset-backed securities                                                         Lead manager or broker quote/consensus pricing                              n/a                                     51                                         2                                                   (2)
 Equity and venture capital investments                                          Underlying asset/net asset value (incl. property prices)(3)                 n/a                                   305                                        29                                                  (29)
                                                                                                                                                                                                   356
 Derivative financial assets
 Interest rate derivatives                                                       Option pricing model                                                        Interest rate volatility              352                                          6                                                   (3)

                                                                                                                                                             (13%/200%)
 Level 3 financial assets carried at fair value                                                                                                                                               10,855

 Financial liabilities at fair value through profit or loss                                                                                                                                          23                                         1                                                   (1)
 Derivative financial liabilities
 Interest rate derivatives                                                       Option pricing model                                                        Interest rate volatility              373                                        17                                                  (18)

                                                                                                                                                             (13%/200%)
 Level 3 financial liabilities carried at fair value                                                                                                                                               396

(1)  Where the exposure to an unobservable input is managed on a net basis,
only the net impact is shown in the table.

(2)  Ranges are shown where appropriate and represent the highest and lowest
inputs used in the level 3 valuations.

(3)  Underlying asset/net asset values represent fair value.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

Sensitivity of level 3 valuations (continued)

                                                                                                                                                                                                                                  Effect of reasonably

                                                                                                                                                                                                                                  possible alternative

                                                                                                                                                                                                                                  assumptions(1)
 At 31 December 2023                                                             Valuation                                                                   Significant                             Carrying value               Favourable changes                                    Unfavourable changes

                                                                                 techniques                                                                  unobservable inputs(2)                  £m                           £m                                                    £m

 Financial assets at fair value through profit or loss
 Loans and advances to customers                                                 Discounted cash flows                                                       Interest rate spreads (-50bps/+272bps)        7,890                                    369                                                 (351)
 Equity and venture capital investments                                          Market approach                                                             Earnings multiple (1.6/17.8)                  2,228                                    131                                                 (131)
                                                                                 Underlying asset/net asset value (incl. property prices)(3)                 n/a                                              809                                     77                                                  (99)
 Unlisted equities, debt securities and property partnerships in the life funds  Underlying asset/net asset value (incl. property prices), broker quotes or  n/a                                              309                                       7                                                   (6)
                                                                                 discounted cash flows(3)
 Other                                                                                                                                                                                                        445                                     39                                                  (41)
                                                                                                                                                                                                         11,681
 Financial assets at fair value through other comprehensive income
 Asset-backed securities                                                         Lead manager or broker quote/consensus pricing                              n/a                                                52                                      2                                                   (2)
 Equity and venture capital investments                                          Underlying asset/net asset value (incl. property prices)(3)                 n/a                                              232                                     22                                                  (22)
                                                                                                                                                                                                              284
 Derivative financial assets
 Interest rate derivatives                                                       Option pricing model                                                        Interest rate volatility (13%/200%)              422                                       6                                                   (3)
 Level 3 financial assets carried at fair value                                                                                                                                                          12,387

 Financial liabilities at fair value through profit or loss                                                                                                                                                     42                                      1                                                   (1)
 Derivative financial liabilities
 Interest rate derivatives                                                       Option pricing model                                                        Interest rate volatility (13%/200%)              444                                     10                                                    (7)
 Level 3 financial liabilities carried at fair value                                                                                                                                                          486

(1)  Where the exposure to an unobservable input is managed on a net basis,
only the net impact is shown in the table.

(2)  Ranges are shown where appropriate and represent the highest and lowest
inputs used in the level 3 valuations.

(3)  Underlying asset/net asset values represent fair value.

Unobservable inputs

Significant unobservable inputs affecting the valuation of debt securities,
unlisted equity investments and derivatives are unchanged from those described
in the Group's financial statements for the year ended 31 December 2023.

Reasonably possible alternative assumptions

Valuation techniques applied to many of the Group's level 3 instruments often
involve the use of two or more inputs whose relationship is interdependent.
The calculation of the effect of reasonably possible alternative assumptions
included in the table above reflects such relationships and is unchanged from
that described in note 21 to the Group's financial statements for the year
ended 31 December 2023.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 10: Fair values of financial assets and liabilities (continued)

The table below summarises the carrying values of financial assets and
liabilities measured at amortised cost in the Group's consolidated balance
sheet. The fair values presented in the table are at a specific date and may
be significantly different from the amounts which will actually be paid or
received on the maturity or settlement date.

                                          At 30 June 2024                                                       At 31 December 2023
                                          Carrying                            Fair                              Carrying                            Fair

                                          value                               value                             value                               value

                                          £m                                  £m                                £m                                  £m

 Financial assets
 Loans and advances to banks                       8,454                               8,454                           10,764                              10,764
 Loans and advances to customers                452,408                             445,987                           449,745                             439,449
 Reverse repurchase agreements                   49,404                              49,404                            38,771                              38,771
 Debt securities                                 15,432                              14,753                            15,355                              15,139
 Financial assets at amortised cost             525,698                             518,598                           514,635                             504,123

 Financial liabilities
 Deposits from banks                               5,584                               5,578                             6,153                               6,153
 Customer deposits                              474,693                             475,358                           471,396                             471,857
 Repurchase agreements at amortised cost         37,914                              37,914                            37,703                              37,703
 Debt securities in issue                        74,760                              75,226                            75,592                              75,021
 Subordinated liabilities                        10,448                              10,988                            10,253                              10,345

The carrying amount of the following financial instruments is a reasonable
approximation of fair value: cash and balances at central banks, items in the
course of collection from banks, items in course of transmission to banks and
notes in circulation.

Note 11: Derivative financial instruments

                                                 At 30 June 2024                                                                            At 31 December 2023
                                                 Fair value                              Fair value                                         Fair value                                 Fair value

                                                 of assets                               of liabilities                                     of assets                                  of liabilities

                                                 £m                                      £m                                                 £m                                         £m

 Trading and other
 Exchange rate contracts                                  5,118                                             4,580                                    6,631                                      6,222
 Interest rate contracts                                13,538                                            11,146                                   15,116                                     12,724
 Credit derivatives                                            74                                              146                                        51                                       118
 Equity and other contracts                                  228                                               334                                      455                                        580
                                                        18,958                                            16,206                                   22,253                                     19,644
 Hedging
 Derivatives designated as fair value hedges                     4                                             422                                        83                                       425
 Derivatives designated as cash flow hedges                    21                                                19                                       20                                         80
                                                               25                                              441                                      103                                        505
 Total recognised derivative assets/liabilities         18,983                                            16,647                                   22,356                                     20,149

 

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 12: Loans and advances to customers

Half-year to 30 June 2024

                                                       Gross carrying amount                                                                                                                                                                                                                                       Allowance for expected credit losses
 Stage 1                                                                                                                 Stage 2                                            Stage 3                          POCI                          Total                                                             Stage 1                        Stage 2                        Stage 3                             POCI                            Total

 £m                                                                                                                      £m                                                 £m                               £m                            £m                                                                £m                             £m                             £m                                  £m                              £m

  At 1 January 2024                                                  385,294                                                   53,167                                                7,147                      7,854                                    453,462                                                         900                         1,467                          1,137                            213                          3,717
 Exchange and other adjustments(1)                       (1,219)                                                                     (12)                                               (17)                           7                     (1,241)                                                                       (6)                            (6)                            10                            23                              21
 Transfers to Stage 1                                  16,778                                                                                  (16,708)                                 (70)                                                         -                                                                   276                          (271)                              (5)                                                             -
 Transfers to Stage 2                                                  (11,068)                                                11,546                                                 (478)                                                          -                                                                   (56)                           116                            (60)                                                              -
 Transfers to Stage 3                                      (508)                                                                 (1,728)                                             2,236                                                           -                                                                     (8)                        (157)                            165                                                               -
 Net change in ECL                                                                                                                                                                                                                                                                                                     (185)                            257                            169                                                           241

 due to transfers
                                                                                                                                                                                                                                                                                                                           27                           (55)                           269                                                           241
 Impact of transfers between stages                       5,202                                                                  (6,890)                                             1,688                                                           -
 Other changes in credit quality(2)                                                                                                                                                                                                                                                                                    (139)                            (50)                           331                             32                            174
 Additions and repayments                                 9,424                                                                  (3,150)                                              (828)                      (418)                        5,028                                                                        (9)                        (101)                          (115)                           (29)                          (254)
 Charge (credit) to the income statement                                                                                                                                                                                                                                                                               (121)                          (206)                            485                               3                           161
 Disposals and derecognition(3)                            (449)                                                                   (206)                                                (88)                     (219)                         (962)                                                                       (1)                            (4)                            (7)                           (8)                           (20)
 Advances written off                                                                                                                                                                 (618)                          (6)                       (624)                                                                                                                                 (618)                             (6)                         (624)
 Recoveries of advances written off in previous years                                                                                                                                     69                           -                           69                                                                                                                                    69                              -                             69
 At 30 June 2024                                                     398,252                                                   42,909                                                7,353                      7,218                                    455,732                                                         772                         1,251                          1,076                            225                          3,324
 Allowance for                                             (772)                                                                 (1,251)                                            (1,076)                      (225)                       (3,324)

 expected credit losses
 Net carrying amount                                                 397,480                                                   41,658                                                6,277                      6,993                                    452,408
 Drawn ECL coverage(4)                                      0.2      %                                                            2.9  %                                          14.6  %                      3.1 %                            0.7      %

(1)  Exchange and other adjustments includes the impact of movements in
exchange rates, discount unwind, derecognising assets as a result of
modifications and adjustments in respect of purchased or originated
credit-impaired financial assets (POCI). Where a POCI asset's expected credit
loss is less than its expected credit loss on purchase or origination, the
increase in its carrying value is recognised within gross loans, rather than
as a negative impairment allowance.

(2)  Includes a credit for methodology and model changes of £65 million,
split by Stage as £26 million credit for Stage 1, £31 million credit for
Stage 2, £4 million credit for Stage 3 and £4 million credit for POCI.

(3)  Relates to the securitisation of legacy Retail mortgages.

(4)  Allowance for expected credit losses on loans and advances to customers
as a percentage of gross loans and advances to customers.

The total allowance for expected credit losses includes £185 million (31
December 2023: £187 million) in respect of residual value impairment and
voluntary terminations within the Group's UK Motor Finance business.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 12: Loans and advances to customers (continued)

Year ended 31 December 2023

                                                       Gross carrying amount                                                                                                                                                                                                                                                 Allowance for expected credit losses
                                                       Stage 1                                                               Stage 2                                          Stage 3                                  POCI                            Total                                                                 Stage 1                       Stage 2                       Stage 3                       POCI                            Total

                                                       £m                                                                    £m                                               £m                                       £m                              £m                                                                    £m                            £m                            £m                            £m                              £m

 At 1 January 2023                                                   380,991                                                 61,164                                              7,640                                    9,622                                      459,417                                                       700                        1,808                         1,757                            253                          4,518
 Exchange and other adjustments(1)                        1,830                                                                    (24)                                               (6)                                      18                         1,818                                                                      (7)                           (1)                         105                             67                            164
 Transfers to Stage 1                                  18,991                                                                                (18,953)                               (38)                                                                         -                                                                 401                         (393)                             (8)                                                             -
 Transfers to Stage 2                                                  (18,010)                                              18,592                                               (582)                                                                          -                                                                 (53)                          121                           (68)                                                              -
 Transfers to Stage 3                                    (1,216)                                                               (2,507)                                           3,723                                                                           -                                                                 (13)                        (223)                           236                                                               -
 Net change in ECL                                                                                                                                                                                                                                                                                                               (260)                           402                           312                                                           454

 due to transfers
                                                                                                                                                                                                                                                                                                                                     75                          (93)                          472                                                           454
 Impact of transfers between stages                        (235)                                                               (2,868)                                           3,103                                                                           -
 Other changes in credit quality(2)                                                                                                                                                                                                                                                                                                105                         (103)                           804                               8                           814
 Additions and repayments                                 6,393                                                                (4,213)                                          (2,353)                                  (1,043)                         (1,216)                                                                     81                          (85)                        (862)                           (81)                          (947)
 Charge (credit) to the income statement                                                                                                                                                                                                                                                                                           261                         (281)                           414                           (73)                            321
 Disposals and derecognition(3)                          (3,685)                                                                 (892)                                            (122)                                    (743)                         (5,442)                                                                   (54)                          (59)                          (24)                          (34)                          (171)
 Advances written off                                                                                                                                                           (1,231)                                          -                       (1,231)                                                                                                                           (1,231)                               -                       (1,231)
 Recoveries of advances written off in previous years                                                                                                                               116                                          -                           116                                                                                                                               116                               -                           116
 At 31 December 2023                                                 385,294                                                 53,167                                              7,147                                    7,854                                      453,462                                                       900                        1,467                         1,137                            213                          3,717
 Allowance for                                             (900)                                                               (1,467)                                          (1,137)                                    (213)                         (3,717)

 expected credit losses
 Net carrying amount                                                 384,394                                                 51,700                                              6,010                                    7,641                                      449,745
 Drawn ECL coverage(4)                                      0.2      %                                                            2.8      %                                         15.9       %                           2.7     %                       0.8      %

(1)  Exchange and other adjustments includes the impact of movements in
exchange rates, discount unwind, derecognising assets as a result of
modifications and adjustments in respect of purchased or originated
credit-impaired financial assets (POCI). Where a POCI asset's expected credit
loss is less than its expected credit loss on purchase or origination, the
increase in its carrying value is recognised within gross loans, rather than
as a negative impairment allowance.

(2)  Includes a charge for methodology and model changes of £60 million,
split by Stage as £96 million charge for Stage 1, £33 million credit for
Stage 2, £1 million credit for Stage 3 and £2 million credit for POCI.

(3)  Relates to the securitisations of legacy Retail mortgages and Retail
unsecured loans.

(4)  Allowance for expected credit losses on loans and advances to customers
as a percentage of gross loans and advances to customers.

The movement tables are compiled by comparing the position at the end of the
period to that at the beginning of the year. Transfers between stages are
deemed to have taken place at the start of the reporting period, with all
other movements shown in the stage in which the asset is held at the end of
the period. Purchased or originated credit-impaired are not transferable.

Additions and repayments comprise new loans originated and repayments of
outstanding balances throughout the reporting period.

The Group's impairment charge comprises impact of transfers between stages,
other changes in credit quality and additions and repayments.

Advances written off have first been transferred to Stage 3 and then acquired
a full allowance through other changes in credit quality. Recoveries of
advances written off in previous years are shown at the full recovered value,
with a corresponding entry in repayments and release of allowance through
other changes in credit quality.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 13: Credit quality of loans and advances to customers

                                   Gross drawn exposures                                                                                                                                                                                                                                 Allowance for expected credit losses
 At 30 June 2024        Stage 1                                                                            Stage 2                             Stage 3                             POCI                          Total                                                             Stage 1                          Stage 2                          Stage 3                               POCI                            Total

                        £m                                                                                 £m                                  £m                                  £m                            £m                                                                £m                               £m                               £m                                    £m                              £m

 Retail - UK mortgages
 RMS 1-3                                         245,910                                                                8,272                                  -                             -                                 254,182                                                           54                               51                                 -                               -                           105
 RMS 4-6                           20,300                                                                            15,522                                    -                             -                   35,822                                                                          26                             109                                  -                               -                           135
 RMS 7-9                                   98                                                                           2,001                                  -                             -                      2,099                                                                          1                              35                                 -                               -                             36
 RMS 10                                      -                                                                             973                                 -                             -                         973                                                                         -                              23                                 -                               -                             23
 RMS 11-13                                   -                                                                          3,074                                  -                             -                      3,074                                                                          -                            108                                  -                               -                           108
 RMS 14                                      -                                                                                 -                        4,542                         7,218                      11,760                                                                            -                                -                            331                             225                             556
                                                 266,308                                                             29,842                             4,542                         7,218                                    307,910                                                           81                             326                              331                             225                             963

 Retail - credit cards
 RMS 1-3                              4,665                                                                                    3                               -                             -                      4,668                                                                          9                                -                                -                               -                               9
 RMS 4-6                              7,357                                                                             1,185                                  -                             -                      8,542                                                                        85                               56                                 -                               -                           141
 RMS 7-9                              1,303                                                                                918                                 -                             -                      2,221                                                                        52                             116                                  -                               -                           168
 RMS 10                                      4                                                                             166                                 -                             -                         170                                                                         -                              35                                 -                               -                             35
 RMS 11-13                                   -                                                                             329                                 -                             -                         329                                                                         -                            117                                  -                               -                           117
 RMS 14                                      -                                                                                 -                           290                               -                         290                                                                         -                                -                            133                                 -                           133
                                   13,329                                                                               2,601                              290                               -                   16,220                                                                        146                              324                              133                                 -                           603

 Retail - UK unsecured loans and overdrafts
 RMS 1-3                                 855                                                                                   1                               -                             -                         856                                                                         2                                -                                -                               -                               2
 RMS 4-6                              6,209                                                                                437                                 -                             -                      6,646                                                                        89                               27                                 -                               -                           116
 RMS 7-9                              1,153                                                                                347                                 -                             -                      1,500                                                                        41                               40                                 -                               -                             81
 RMS 10                                    34                                                                              118                                 -                             -                         152                                                                         3                              23                                 -                               -                             26
 RMS 11-13                                 10                                                                              310                                 -                             -                         320                                                                         1                            104                                  -                               -                           105
 RMS 14                                      -                                                                                 -                           186                               -                         186                                                                         -                                -                            110                                 -                           110
                                      8,261                                                                             1,213                              186                               -                      9,660                                                                      136                              194                              110                                 -                           440

 Retail - UK Motor Finance
 RMS 1-3                              9,978                                                                                646                                 -                             -                   10,624                                                                        132                                14                                 -                               -                           146
 RMS 4-6                              3,747                                                                             1,092                                  -                             -                      4,839                                                                        46                               34                                 -                               -                             80
 RMS 7-9                                 458                                                                               272                                 -                             -                         730                                                                         4                              16                                 -                               -                             20
 RMS 10                                      -                                                                               91                                -                             -                           91                                                                        -                              11                                 -                               -                             11
 RMS 11-13                                   2                                                                             187                                 -                             -                         189                                                                         -                              37                                 -                               -                             37
 RMS 14                                      -                                                                                 -                           117                               -                         117                                                                         -                                -                              67                                -                             67
                                   14,185                                                                               2,288                              117                               -                   16,590                                                                        182                              112                                67                                -                           361

 Retail - other
 RMS 1-3                           14,153                                                                                  250                                 -                             -                   14,403                                                                            3                                4                                -                               -                               7
 RMS 4-6                              2,200                                                                                167                                 -                             -                      2,367                                                                        10                               10                                 -                               -                             20
 RMS 7-9                                     -                                                                               90                                -                             -                           90                                                                        -                                5                                -                               -                               5
 RMS 10                                      -                                                                                 5                               -                             -                             5                                                                       -                                -                                -                               -                               -
 RMS 11-13                                 81                                                                                10                                -                             -                           91                                                                        -                                -                                -                               -                               -
 RMS 14                                      -                                                                                 -                           163                               -                         163                                                                         -                                -                              45                                -                             45
                                   16,434                                                                                  522                             163                               -                   17,119                                                                          13                               19                               45                                -                             77
 Total Retail                                    318,517                                                             36,466                             5,298                         7,218                                    367,499                                                         558                              975                              686                             225                          2,444

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 13: Credit quality of loans and advances to customers (continued)

                                              Gross drawn exposures                                                                                                                                                                                                                       Allowance for expected credit losses
 At 30 June 2024                        Stage 1                                                                 Stage 2                         Stage 3                             POCI                          Total                                                             Stage 1                          Stage 2                          Stage 3                               POCI                            Total

                                        £m                                                                      £m                              £m                                  £m                            £m                                                                £m                               £m                               £m                                    £m                              £m

 Commercial Banking
 CMS 1-5                                      23,261                                                                            6                               -                             -                   23,267                                                                            3                                -                                -                               -                               3
 CMS 6-10                                     20,029                                                                          63                                -                             -                   20,092                                                                          14                                 -                                -                               -                             14
 CMS 11-14                                    32,843                                                                     2,133                                  -                             -                   34,976                                                                        127                                29                                 -                               -                           156
 CMS 15-18                                       4,286                                                                   3,610                                  -                             -                      7,896                                                                        70                             190                                  -                               -                           260
 CMS 19                                               32                                                                    631                                 -                             -                         663                                                                         -                              57                                 -                               -                             57
 CMS 20-23                                              -                                                                       -                        2,055                                -                      2,055                                                                          -                                -                            390                                 -                           390
                                              80,451                                                                     6,443                           2,055                                -                   88,949                                                                        214                              276                              390                                 -                           880
 Other(1)                                         (716)                                                                         -                               -                             -                       (716)                                                                         -                                -                                -                               -                               -
 Total loans and advances to customers                      398,252                                                   42,909                             7,353                         7,218                                    455,732                                                         772                           1,251                            1,076                              225                          3,324

(1)  Gross drawn exposures include centralised fair value hedge accounting
adjustments.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 13: Credit quality of loans and advances to customers (continued)

                        Gross drawn exposures                                                                                                                                                                                                                               Allowance for expected credit losses
 At 31 December 2023    Stage 1                                                                             Stage 2                       Stage 3                       POCI                          Total                                                                 Stage 1                         Stage 2                         Stage 3                         POCI                            Total

                        £m                                                                                  £m                            £m                            £m                            £m                                                                    £m                              £m                              £m                              £m                              £m

 Retail - UK mortgages
 RMS 1-3                              226,740                                                                  4,137                                -                             -                                 230,877                                                       123                               37                                -                               -                           160
 RMS 4-6                29,637                                                                              27,037                                  -                             -                   56,674                                                                        38                            151                                 -                               -                           189
 RMS 7-9                      219                                                                              2,713                                -                             -                      2,932                                                                        -                             37                                -                               -                             37
 RMS 10                           -                                                                               590                               -                             -                         590                                                                       -                             13                                -                               -                             13
 RMS 11-13                        -                                                                            4,056                                -                             -                      4,056                                                                        -                           136                                 -                               -                           136
 RMS 14                           -                                                                                   -                      4,337                         7,854                      12,191                                                                          -                               -                           357                             213                             570
                                      256,596                                                               38,533                           4,337                         7,854                                    307,320                                                       161                             374                             357                             213                          1,105

 Retail - credit cards
 RMS 1-3                   3,906                                                                                      5                             -                             -                      3,911                                                                        9                               -                               -                               -                               9
 RMS 4-6                   7,159                                                                               1,248                                -                             -                      8,407                                                                      91                              65                                -                               -                           156
 RMS 7-9                   1,548                                                                               1,069                                -                             -                      2,617                                                                      67                            145                                 -                               -                           212
 RMS 10                         12                                                                                220                               -                             -                         232                                                                       1                             50                                -                               -                             51
 RMS 11-13                        -                                                                               366                               -                             -                         366                                                                       -                           141                                 -                               -                           141
 RMS 14                           -                                                                                   -                         284                               -                         284                                                                       -                               -                           130                                 -                           130
                        12,625                                                                                 2,908                            284                               -                   15,817                                                                      168                             401                             130                                 -                           699

 Retail - UK unsecured loans and overdrafts
 RMS 1-3                      638                                                                                     1                             -                             -                         639                                                                       1                               -                               -                               -                               1
 RMS 4-6                   5,152                                                                                  250                               -                             -                      5,402                                                                      83                              18                                -                               -                           101
 RMS 7-9                   1,256                                                                                  473                               -                             -                      1,729                                                                      44                              50                                -                               -                             94
 RMS 10                         43                                                                                135                               -                             -                         178                                                                       4                             27                                -                               -                             31
 RMS 11-13                      14                                                                                328                               -                             -                         342                                                                       2                           113                                 -                               -                           115
 RMS 14                           -                                                                                   -                         196                               -                         196                                                                       -                               -                           118                                 -                           118
                           7,103                                                                               1,187                            196                               -                      8,486                                                                    134                             208                             118                                 -                           460

 Retail - UK Motor Finance
 RMS 1-3                   9,979                                                                                  569                               -                             -                   10,548                                                                      142                               12                                -                               -                           154
 RMS 4-6                   2,791                                                                                  998                               -                             -                      3,789                                                                      41                              29                                -                               -                             70
 RMS 7-9                      769                                                                                 228                               -                             -                         997                                                                       3                             13                                -                               -                             16
 RMS 10                           -                                                                                 63                              -                             -                           63                                                                      -                               7                               -                               -                               7
 RMS 11-13                        2                                                                               169                               -                             -                         171                                                                       -                             30                                -                               -                             30
 RMS 14                           -                                                                                   -                         112                               -                         112                                                                       -                               -                             63                                -                             63
                        13,541                                                                                 2,027                            112                               -                   15,680                                                                      186                               91                              63                                -                           340

 Retail - other
 RMS 1-3                13,613                                                                                    240                               -                             -                   13,853                                                                          3                               4                               -                               -                               7
 RMS 4-6                   2,197                                                                                  186                               -                             -                      2,383                                                                      16                              13                                -                               -                             29
 RMS 7-9                          -                                                                                 86                              -                             -                           86                                                                      -                               4                               -                               -                               4
 RMS 10                           -                                                                                   6                             -                             -                             6                                                                     -                               -                               -                               -                               -
 RMS 11-13                      88                                                                                    7                             -                             -                           95                                                                      -                               -                               -                               -                               -
 RMS 14                           -                                                                                   -                         144                               -                         144                                                                       -                               -                             47                                -                             47
                        15,898                                                                                    525                           144                               -                   16,567                                                                        19                              21                              47                                -                             87
 Total Retail                         305,763                                                               45,180                           5,073                         7,854                                    363,870                                                       668                          1,095                              715                             213                          2,691

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 13: Credit quality of loans and advances to customers (continued)

                      Gross drawn exposures                                                                                                                                                                                                                 Allowance for expected credit losses
 At 31 December 2023  Stage 1                                                               Stage 2                       Stage 3                       POCI                          Total                                                                 Stage 1                         Stage 2                         Stage 3                         POCI                            Total

                      £m                                                                    £m                            £m                            £m                            £m                                                                    £m                              £m                              £m                              £m                              £m

 Commercial Banking
 CMS 1-5              14,100                                                                          7                             -                             -                   14,107                                                                          2                               -                               -                               -                               2
 CMS 6-10             30,534                                                                      124                               -                             -                   30,658                                                                        32                                -                               -                               -                             32
 CMS 11-14            31,210                                                                   2,927                                -                             -                   34,137                                                                      133                               59                                -                               -                           192
 CMS 15-18               3,719                                                                 4,115                                -                             -                      7,834                                                                      65                            232                                 -                               -                           297
 CMS 19                       11                                                                  814                               -                             -                         825                                                                       -                             81                                -                               -                             81
 CMS 20-23                      -                                                                     -                      2,068                                -                      2,068                                                                        -                               -                           418                                 -                           418
                      79,574                                                                   7,987                         2,068                                -                   89,629                                                                      232                             372                             418                                 -                        1,022
 Other(1)                   (43)                                                                      -                             6                             -                         (37)                                                                      -                               -                               4                               -                               4
 Total loans and                    385,294                                                 53,167                           7,147                         7,854                                    453,462                                                       900                          1,467                           1,137                              213                          3,717

 advances to

 customers

(1)  Gross drawn exposures include centralised fair value hedge accounting
adjustments.

(
)

Note 14: Allowance for expected credit losses

The calculation of the Group's allowance for expected credit loss allowances
requires the Group to make a number of judgements, assumptions and estimates.
These are set out in full in note 24 to the Group's financial statements for
the year ended 31 December 2023, with the most significant set out below.

The table below analyses total ECL allowance by portfolio, separately
identifying the amounts that have been modelled, those that have been
individually assessed and those arising through the application of judgemental
adjustments.

                                                                                                                      Judgemental

                                                                                                                      adjustments due to:
 At 30 June 2024      Modelled                           Individually                                   Inflationary                                           Other                                               Total

                      ECL                                assessed                                       and interest rate risk                                 £m                                                  ECL

                      £m                                 £m                                             £m                                                                                                         £m

 UK mortgages                     806                                             -                                                 23                                            142                                          971
 Credit cards                     679                                             -                                                   6                                             15                                         700
 Other Retail                     878                                             -                                                   6                                             58                                         942
 Commercial Banking               992                                         322                                                     -                                          (315)                                         999
 Other                              18                                            -                                                   -                                               -                                          18
 Total                         3,373                                          322                                                   35                                           (100)                                      3,630

 At 31 December 2023
 UK mortgages                     991                                             -                                                 61                                              63                                      1,115
 Credit cards                     703                                             -                                                 92                                              15                                         810
 Other Retail                     866                                             -                                                 33                                              46                                         945
 Commercial Banking            1,124                                          340                                                     -                                          (282)                                      1,182
 Other                              32                                            -                                                   -                                               -                                          32
 Total                         3,716                                          340                                                 186                                            (158)                                      4,084

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

Application of judgement in adjustments to modelled ECL

Impairment models fall within the Group's model risk framework with model
monitoring, periodic validation and back testing performed on model
components, such as probability of default. Limitations in the Group's
impairment models or data inputs may be identified through the ongoing
assessment and validation of the output of the models. In these circumstances,
management applies appropriate judgemental adjustments to the ECL to ensure
that the overall provision adequately reflects all material risks. These
adjustments are determined by considering the particular attributes of
exposures which have not been adequately captured by the impairment models and
range from changes to model inputs and parameters, at account level, through
to more qualitative post-model adjustments.

During 2022 and 2023 the intensifying inflationary pressures, alongside rising
interest rates created further risks not deemed to be fully captured by ECL
models which required judgemental adjustments to be added. Through the first
half of 2024 these risks have largely subsided with inflation back at two per
cent and the UK Bank rate now believed to have peaked. The portfolio has
proven resilient to higher rates and inflation. As a result, the judgements
held in respect of inflationary and interest rate risks are significantly
reduced to £35 million (31 December 2023: £186 million). Other judgements
continue to be applied for broader data and model limitations, both increasing
and decreasing ECL.

Judgemental adjustments due to inflationary and interest rate risk

UK mortgages: £23 million (31 December 2023: £61 million)

The Group's ECL models for UK mortgages use UK Bank Rate as a driver of
predicted defaults and were largely believed to have captured the stretch on
customers due to increased interest rates. However, the combination of
inflationary pressures with sharp increases to interest rates over 2023 were
believed to create further risk not potentially captured by ECL models. Modest
increases in new to arrears and defaults emerged in 2023, mainly driven by
variable rate customers, who experienced sudden material increases in their
monthly payment. Given interest rates have stabilised, inflation has reduced
and experience through the first half of 2024 has been benign, this risk has
reduced. A lower judgemental uplift in ECL continues to be taken in segments
of the mortgages portfolio, either where inflation is expected to present a
more material risk, or where segments within the model do not recognise UK
Bank Rate as a material driver of predicted defaults.

Credit cards: £6 million (31 December 2023: £92 million) and Other Retail:
£6 million (31 December 2023: £33 million)

The Group's ECL models for credit cards and personal loan portfolios use
predictions of wage growth to account for future affordability stress. As
elevated inflation eroded nominal wage growth, adjustments were introduced to
the econometric models to account for real, rather than nominal, income to
produce adjusted predicted defaults. This impact is heavily reduced at 30 June
2024 given the model has moved into a period of low inflation, which naturally
reduces the scale of adjustments in the period. Alongside these portfolio-wide
in-model adjustments management had previously made an additional uplift to
ECL for customers with lower income levels and higher indebtedness. This
specific post-model adjustment has been released in the first half of 2024
given the improved environment and no evidence of greater deterioration in
performance of this segment.

Other judgemental adjustments

UK mortgages: £142 million (31 December 2023: £63 million)

These adjustments principally comprise:

Increase in time to repossession: £98 million (31 December 2023: £106
million)

The UK mortgage portfolio currently contains a larger number of customers that
have been in default for a longer period than would typically be expected
following pauses in litigation activity both before and during COVID-19. There
is a risk that the probability of possession (PPD), and therefore ECL on these
accounts is understated given this component of the model may not reflect the
full impact of customers remaining in default for an extended period.
Adjustments for this risk have been in place for several years, although the
approach has been refined in the first half of 2024. The updated approach
continues to target accounts that have been in default for more than 24 months
with an arrears balance increase in the last six months. These accounts now
have their PPD increased to a level based on equivalent observed performance
graduated by their time in default. The change in approach has resulted in a
similar level of adjustment, but now provides a mechanism which will see the
adjustment naturally release as this backlog reduces.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

Adjustment for single point of loss model limitation: £46 million (31
December 2023: £nil)

The current UK mortgages ECL model estimates customer level losses using a
'single point of loss' (SPOL) calculation, with predicted timings of defaults
and subsequent repossession using average time periods. This simplification is
continually assessed for any potential over or understatement of ECL compared
to a more sophisticated 'multiple points of loss' (MPOL) modelling technique.
To date, this has not shown any material difference for which an adjustment
would be required. Management have been developing a new ECL model which will
address this limitation, anticipated to be formally adopted later this year.
However, the development activity is now suitably progressed to be leveraged
in the ongoing assessment of the scale of the SPOL model simplification. This
assessment indicated that the MES update in the second quarter of the year had
increased the impact of the simplification up to a scale that required
mitigation through a judgemental adjustment. This adjustment is expected to be
released upon the final adoption of the new ECL model once it has completed
appropriate internal model governance activities.

Credit cards: £15 million (31 December 2023: £15 million) and Other Retail:
£58 million (31 December 2023: £46 million)

These adjustments principally comprise:

Lifetime extension on revolving products: Credit cards: £60 million (31
December 2023: £67 million) and Other Retail: £10 million (31 December 2023:
£10 million)

An adjustment is required to extend the lifetime used for Stage 2 exposures on
Retail revolving products from a three-year modelled lifetime, which reflected
the outcome data available when the ECL models were developed, to a more
representative lifetime. Incremental defaults beyond year three are calculated
through the extrapolation of the default trajectory observed throughout the
three years and beyond. The judgemental adjustment has reduced slightly for
credit cards in the period following refinement to the discounting methodology
applied.

Adjustments to loss given defaults (LGDs): Credit cards: £(50) million (31
December 2023: £(50) million) and Other Retail: £18 million (31 December
2023: £37 million)

A number of adjustments continue to be made to the loss given default
assumptions used within unsecured and motor credit models. For unsecured
portfolios, the adjustments reflect the impact of changes in collection debt
sale strategy on the Group's LGD models, incorporating up to date customer
performance and forward flow debt sale pricing. For UK Motor Finance, the
adjustment captures the latest outlook on used car prices.

Commercial Banking: £(315) million (31 December 2023: £(282) million)

These adjustments principally comprise:

Commercial Real Estate (CRE) price reduction: £54 million (31 December 2023:
£67 million)

The material fall in CRE prices seen in late 2022 moved out of the model
assumptions used to assess ECL in 2023. Given the model uses future changes in
the metric as a driver of defaults and loss rates there is a continued risk
that the model benefit that arises does not reflect the residual risk caused
by the sustained low level of prices still apparent. Management therefore
considers it appropriate to judgementally reinstate the CRE price drop within
the ECL model assumptions given the materially reduced level in CRE prices
could still trigger additional defaults. Within this adjustment management has
refined the potential impact on loss rates through capturing updated
valuations as well as stressing valuations on specific sectors where evidence
suggests valuations may lag achievable levels, notably in cases of stressed
sale.

Corporate insolvency rates: £(304) million (31 December 2023: £(292)
million)

The volume of UK corporate insolvencies has continued to remain well above
December 2019 levels, revealing a marked misalignment between observed UK
corporate insolvencies and the Group's credit performance which has been
better than this. This dislocation gives rise to uncertainty over the drivers
of observed trends and the appropriateness of the Group's Commercial Banking
model response which uses observed UK corporate insolvencies data to anchor
future loss estimates to. Given the Group's asset quality remains strong with
low new defaults, a negative adjustment is applied by using the long-term
average rate. The slightly greater negative adjustment in the period reflects
the widening gap between the increasing industry level and the long-term
average rate used.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

Adjustments for loss given defaults (LGDs): £(90) million (31 December 2023:
£(105) million)

Following review and monitoring on the loss given default approach for
commercial exposures, ECL requires an adjustment to mitigate limitations
identified in the approach which are causing loss given defaults to be
inflated. These include the benefit from amortisation of exposures relative to
collateral values at default and a move to an exposure-weighted approach being
adopted. These temporary adjustments will be addressed through future model
development.

Base case and MES economic assumptions

The Group's base case economic scenario as at 30 June 2024 has been updated to
reflect ongoing geopolitical and economic developments, as the slow reduction
of inflationary pressures brings into view a shift to less restrictive
monetary policies globally. The Group's updated base case scenario has three
conditioning assumptions: first, the wars in Ukraine and the Middle East
remain geographically contained; second, the UK's post-election economic
policies retain the framework of the inflation target and fiscal rules, while
allowing for an increase in both current and capital public spending; and
third, the outcome of the US election broadly maintains economic policy
continuity, including an unchanged position for the Federal Reserve.

Based on these assumptions and incorporating the economic data published in
the second quarter of 2024, the Group's base case scenario is for a gradual
expansion of economic activity and a slight rise in the unemployment rate,
alongside modest changes in residential and commercial property prices.
Following a gradual reduction in inflationary pressures, UK Bank Rate is
expected to be lowered twice during 2024. Risks around this base case economic
view lie in both directions and are largely captured by the generation of
alternative economic scenarios.

The Group has taken into account the latest available information at the
reporting date in defining its base case scenario and generating alternative
economic scenarios. The scenarios include forecasts for key variables in the
second quarter of 2024, for which actuals may have since emerged prior to
publication. The Group's base case economic scenario predated the results of
the UK General Election and, as such, information that has become available
since the election has not been included.

The Group's approach to generating alternative economic scenarios is set out
in detail in note 24 to the financial statements for the year ended 31
December 2023. The Group has taken into account the latest available
information at the reporting date in defining its base case scenario and
generating alternative economic scenarios. A small refinement was made to the
Group's approach during the first half of 2024, with alternative economic
scenarios now dispersing from the base case after the balance sheet date. This
is one quarter later than previously adopted reflecting the use of a base case
that is now set closer to the reporting date than at the onset of IFRS 9. As a
result, all scenarios include the same forecasted level for key variables in
the second quarter of 2024, for which actuals may have since emerged prior to
publication.

For June 2024, the Group continues to judge it appropriate to include a
non-modelled severe downside scenario for Group ECL calculations. The scenario
is now generated as a simple average of a fully modelled severe scenario,
better representing shocks to demand, and a scenario with higher paths for UK
Bank Rate and CPI inflation, as a representation of shocks to supply. The
combined 'adjusted' scenario used in ECL modelling is considered to better
reflect the risks around the Group's base case view in an economic environment
where demand and supply shocks are more balanced.

Scenarios by year

The key UK economic assumptions made by the Group are shown in the following
tables across a number of measures explained below.

Annual assumptions

Gross domestic product (GDP) growth and Consumer Price Index (CPI) inflation
are presented as an annual change, house price growth and commercial real
estate price growth are presented as the growth in the respective indices over
each year. Unemployment rate and UK Bank Rate are averages over the year.

Five-year average

The five-year average reflects the average annual growth rate, or level, over
the five-year period. It includes movements within the current reporting year,
such that the position as of 30 June 2024 covers the five years 2024 to 2028.
The inclusion of the reporting year within the five-year period reflects the
need to predict variables which remain unpublished at the reporting date and
recognises that credit models utilise both level and annual changes. The use
of calendar years maintains a comparability between the annual assumptions
presented.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

 At 30 June 2024                      2024                                  2025                                  2026                                  2027                                  2028                                  2024

                                      %                                     %                                     %                                     %                                     %                                     to 2028 average

                                                                                                                                                                                                                                    %

 Upside
 Gross domestic product growth                         1.1                                   2.3                                   1.7                                   1.5                                   1.4                                   1.6
 Unemployment rate                                     4.1                                   3.2                                   3.0                                   2.9                                   2.9                                   3.2
 House price growth                                    2.2                                   5.0                                   7.3                                   6.0                                   5.2                                   5.1
 Commercial real estate price growth                   2.2                                   8.7                                   2.4                                   2.8                                   1.2                                   3.4
 UK Bank Rate                                        5.17                                  5.30                                  5.17                                  5.33                                  5.55                                  5.31
 CPI inflation                                         2.5                                   2.5                                   2.4                                   2.7                                   2.9                                   2.6

 Base case
 Gross domestic product growth                         0.8                                   1.2                                   1.6                                   1.6                                   1.6                                   1.3
 Unemployment rate                                     4.5                                   4.8                                   4.8                                   4.6                                   4.6                                   4.7
 House price growth                                    1.2                                   1.4                                   1.0                                   1.4                                   2.4                                   1.5
 Commercial real estate price growth                 (1.6)                                   1.2                                   0.0                                   1.9                                   1.0                                   0.5
 UK Bank Rate                                        5.06                                  4.19                                  3.63                                  3.50                                  3.50                                  3.98
 CPI inflation                                         2.5                                   2.5                                   2.1                                   2.1                                   2.2                                   2.3

 Downside
 Gross domestic product growth                         0.6                                 (0.5)                                   0.8                                   1.5                                   1.6                                   0.8
 Unemployment rate                                     4.9                                   6.9                                   7.5                                   7.4                                   7.2                                   6.7
 House price growth                                    0.6                                 (1.8)                                 (6.5)                                 (5.4)                                 (2.3)                                 (3.1)
 Commercial real estate price growth                 (4.7)                                 (6.7)                                 (4.1)                                 (0.8)                                 (1.3)                                 (3.5)
 UK Bank Rate                                        4.97                                  2.77                                  1.38                                  0.89                                  0.63                                  2.13
 CPI inflation                                         2.5                                   2.4                                   1.8                                   1.4                                   1.2                                   1.9

 Severe downside
 Gross domestic product growth                         0.1                                 (2.2)                                   0.4                                   1.2                                   1.5                                   0.2
 Unemployment rate                                     5.5                                   9.4                                 10.2                                  10.1                                    9.8                                   9.0
 House price growth                                  (0.7)                                 (4.8)                               (13.9)                                (11.8)                                  (7.6)                                 (7.9)
 Commercial real estate price growth                 (9.1)                               (15.1)                                  (8.6)                                 (5.3)                                 (4.7)                                 (8.6)
 UK Bank Rate - modelled                             4.81                                  1.12                                  0.16                                  0.05                                  0.02                                  1.23
 UK Bank Rate - adjusted(1)                          5.09                                  3.22                                  2.33                                  2.02                                  1.79                                  2.89
 CPI inflation - modelled                              2.6                                   2.4                                   1.3                                   0.5                                   0.1                                   1.4
 CPI inflation - adjusted(1)                           2.9                                   3.2                                   1.6                                   0.9                                   1.0                                   1.9

 Probability-weighted
 Gross domestic product growth                         0.8                                   0.7                                   1.3                                   1.5                                   1.5                                   1.2
 Unemployment rate                                     4.6                                   5.4                                   5.6                                   5.5                                   5.4                                   5.3
 House price growth                                    1.1                                   0.9                                 (0.9)                                 (0.6)                                   0.8                                   0.3
 Commercial real estate price growth                 (2.1)                                 (0.5)                                 (1.3)                                   0.6                                 (0.2)                                 (0.7)
 UK Bank Rate - modelled                             5.04                                  3.79                                  3.07                                  2.92                                  2.90                                  3.55
 UK Bank Rate - adjusted(1)                          5.07                                  4.00                                  3.29                                  3.12                                  3.08                                  3.71
 CPI inflation - modelled                              2.5                                   2.5                                   2.1                                   1.9                                   1.9                                   2.2
 CPI inflation - adjusted(1)                           2.6                                   2.6                                   2.1                                   1.9                                   2.0                                   2.2

(1)  The adjustment to UK Bank Rate and CPI inflation in the severe downside
is considered to better reflect the risks to the Group's base case view in an
economic environment where the risks of supply and demand shocks are seen as
more balanced.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

 At 31 December 2023                  2023                                  2024                                  2025                                  2026                                  2027                                  2023

                                      %                                     %                                     %                                     %                                     %                                     to 2027 average

                                                                                                                                                                                                                                    %

 Upside
 Gross domestic product growth                         0.3                                   1.5                                   1.7                                   1.7                                   1.9                                   1.4
 Unemployment rate                                     4.0                                   3.3                                   3.1                                   3.1                                   3.1                                   3.3
 House price growth                                    1.9                                   0.8                                   6.9                                   7.2                                   6.8                                   4.7
 Commercial real estate price growth                 (3.9)                                   9.0                                   3.8                                   1.3                                   1.3                                   2.2
 UK Bank Rate                                        4.94                                  5.72                                  5.61                                  5.38                                  5.18                                  5.37
 CPI inflation                                         7.3                                   2.7                                   3.1                                   3.2                                   3.1                                   3.9

 Base case
 Gross domestic product growth                         0.3                                   0.5                                   1.2                                   1.7                                   1.9                                   1.1
 Unemployment rate                                     4.2                                   4.9                                   5.2                                   5.2                                   5.0                                   4.9
 House price growth                                    1.4                                 (2.2)                                   0.5                                   1.6                                   3.5                                   1.0
 Commercial real estate price growth                 (5.1)                                 (0.2)                                   0.1                                   0.0                                   0.8                                 (0.9)
 UK Bank Rate                                        4.94                                  4.88                                  4.00                                  3.50                                  3.06                                  4.08
 CPI inflation                                         7.3                                   2.7                                   2.9                                   2.5                                   2.2                                   3.5

 Downside
 Gross domestic product growth                         0.2                                 (1.0)                                 (0.1)                                   1.5                                   2.0                                   0.5
 Unemployment rate                                     4.3                                   6.5                                   7.8                                   7.9                                   7.6                                   6.8
 House price growth                                    1.3                                 (4.5)                                 (6.0)                                 (5.6)                                 (1.7)                                 (3.4)
 Commercial real estate price growth                 (6.0)                                 (8.7)                                 (4.0)                                 (2.1)                                 (1.2)                                 (4.4)
 UK Bank Rate                                        4.94                                  3.95                                  1.96                                  1.13                                  0.55                                  2.51
 CPI inflation                                         7.3                                   2.8                                   2.7                                   1.8                                   1.1                                   3.2

 Severe downside
 Gross domestic product growth                         0.1                                 (2.3)                                 (0.5)                                   1.3                                   1.8                                   0.1
 Unemployment rate                                     4.5                                   8.7                                 10.4                                  10.5                                  10.1                                    8.8
 House price growth                                    0.6                                 (7.6)                               (13.3)                                (12.7)                                  (7.5)                                 (8.2)
 Commercial real estate price growth                 (7.7)                               (19.5)                                (10.6)                                  (7.7)                                 (5.2)                               (10.3)
 UK Bank Rate - modelled                             4.94                                  2.75                                  0.49                                  0.13                                  0.03                                  1.67
 UK Bank Rate - adjusted(1)                          4.94                                  6.56                                  4.56                                  3.63                                  3.13                                  4.56
 CPI inflation - modelled                              7.3                                   2.7                                   2.2                                   0.9                                 (0.2)                                   2.6
 CPI inflation - adjusted(1)                           7.6                                   7.5                                   3.5                                   1.3                                   1.0                                   4.2

 Probability-weighted
 Gross domestic product growth                         0.3                                   0.1                                   0.8                                   1.6                                   1.9                                   0.9
 Unemployment rate                                     4.2                                   5.3                                   5.9                                   5.9                                   5.7                                   5.4
 House price growth                                    1.4                                 (2.5)                                 (0.9)                                 (0.3)                                   1.8                                 (0.1)
 Commercial real estate price growth                 (5.3)                                 (1.9)                                 (1.1)                                 (1.0)                                 (0.2)                                 (1.9)
 UK Bank Rate - modelled                             4.94                                  4.64                                  3.52                                  3.02                                  2.64                                  3.75
 UK Bank Rate - adjusted(1)                          4.94                                  5.02                                  3.93                                  3.37                                  2.95                                  4.04
 CPI inflation - modelled                              7.3                                   2.7                                   2.8                                   2.3                                   1.9                                   3.4
 CPI inflation - adjusted(1)                           7.4                                   3.2                                   3.0                                   2.4                                   2.0                                   3.6

(1)  The adjustment to UK Bank Rate and CPI inflation in the severe downside
was considered to better reflect the risks to the Group's base case view in an
economic environment where supply shocks were the principal concern.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

Base case scenario by quarter

Gross domestic product growth is presented quarter-on-quarter. House price
growth, commercial real estate price growth and CPI inflation are presented
year-on-year, i.e. from the equivalent quarter in the previous year.
Unemployment rate and UK Bank Rate are presented as at the end of each
quarter.

 At 30 June 2024                      First                   Second                  Third                   Fourth                  First                   Second                  Third                   Fourth

                                      quarter                 quarter                 quarter                 quarter                 quarter                 quarter                 quarter                 quarter

                                      2024                    2024                    2024                    2024                    2025                    2025                    2025                    2025

                                      %                       %                       %                       %                       %                       %                       %                       %

 Gross domestic product growth                  0.6                     0.4                     0.3                     0.2                     0.3                     0.3                     0.4                     0.4
 Unemployment rate                              4.3                     4.5                     4.6                     4.7                     4.8                     4.9                     4.9                     4.8
 House price growth                             0.4                     1.0                     3.8                     1.2                     0.9                     1.3                     1.3                     1.4
 Commercial real estate price growth          (5.3)                   (5.3)                   (3.5)                   (1.6)                   (0.9)                     0.2                   (0.2)                     1.2
 UK Bank Rate                                 5.25                    5.25                    5.00                    4.75                    4.50                    4.25                    4.00                    4.00
 CPI inflation                                  3.5                     2.1                     2.0                     2.5                     2.2                     2.7                     2.6                     2.4

( )

 At 31 December 2023                  First                   Second                  Third                   Fourth                  First                   Second                  Third                   Fourth

                                      quarter                 quarter                 quarter                 quarter                 quarter                 quarter                 quarter                 quarter

                                      2023                    2023                    2023                    2023                    2024                    2024                    2024                    2024

                                      %                       %                       %                       %                       %                       %                       %                       %

 Gross domestic product growth                  0.3                     0.0                   (0.1)                     0.0                     0.1                     0.2                     0.3                     0.3
 Unemployment rate                              3.9                     4.2                     4.2                     4.3                     4.5                     4.8                     5.0                     5.2
 House price growth                             1.6                   (2.6)                   (4.5)                     1.4                   (1.1)                   (1.5)                     0.5                   (2.2)
 Commercial real estate price growth        (18.8)                  (21.2)                  (18.2)                    (5.1)                   (4.1)                   (3.8)                   (2.2)                   (0.2)
 UK Bank Rate                                 4.25                    5.00                    5.25                    5.25                    5.25                    5.00                    4.75                    4.50
 CPI inflation                                10.2                      8.4                     6.7                     4.0                     3.8                     2.1                     2.3                     2.8

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

ECL sensitivity to economic assumptions

The table below shows the Group's ECL for the probability-weighted, upside,
base case, downside and severe downside scenarios, with the severe downside
scenario incorporating adjustments made to CPI inflation and UK Bank Rate
paths. The stage allocation for an asset is based on the overall scenario
probability-weighted PD and hence the staging of assets is constant across all
the scenarios. In each economic scenario the ECL for individual assessments is
held constant reflecting the basis on which they are evaluated. Judgemental
adjustments applied through changes to model inputs or parameters, or more
qualitative post model adjustments, are apportioned across the scenarios in
proportion to modelled ECL where this better reflects the sensitivity of these
adjustments to each scenario. The probability-weighted view shows the extent
to which a higher ECL allowance has been recognised to take account of
multiple economic scenarios relative to the base case; the uplift being
£468 million compared to £678 million at 31 December 2023.

 At 30 June 2024      Probability-                                    Upside                                 Base case                              Downside                               Severe

                      weighted                                        £m                                     £m                                     £m                                     downside

                      £m                                                                                                                                                                   £m

 UK mortgages                              971                                    387                                    658                                 1,190                                  3,004
 Credit cards                              700                                    583                                    676                                    772                                    903
 Other Retail                              942                                    855                                    915                                    990                                 1,139
 Commercial Banking                        999                                    746                                    895                                 1,143                                  1,641
 Other                                       18                                     16                                     18                                     19                                     21
 ECL allowance                          3,630                                  2,587                                  3,162                                  4,114                                  6,708

 At 31 December 2023
 UK mortgages                           1,115                                     395                                    670                                 1,155                                  4,485
 Credit cards                              810                                    600                                    771                                    918                                 1,235
 Other Retail                              945                                    850                                    920                                    981                                 1,200
 Commercial Banking                     1,182                                     793                                 1,013                                  1,383                                  2,250
 Other                                       32                                     32                                     32                                     32                                     32
 ECL allowance                          4,084                                  2,670                                  3,406                                  4,469                                  9,202

The sensitivity of ECL to isolated changes in the UK unemployment rate and
House Price Index (HPI) has been assessed on a univariate basis. Although such
changes would not be observed in isolation, as economic indicators tend to be
correlated in a coherent scenario, this gives insight into the sensitivity of
the Group's ECL to gradual changes in these two critical economic factors. The
assessment has been made against the base case with staging held flat to the
reported probability-weighted view and is assessed through the direct impact
on modelled ECL and therefore only includes judgemental adjustments applied
within the model.

The table below shows the impact on the Group's ECL resulting from a 1
percentage point (pp) increase or decrease in the UK unemployment rate. The
increase or decrease is presented based on the adjustment phased evenly over
the first 10 quarters of the base case scenario. A more immediate increase or
decrease would drive a more material ECL impact as it would be fully reflected
in both 12-month and lifetime probability of defaults.

                     At 30 June 2024                                                                                                   At 31 December 2023
 1pp increase in                                                        1pp decrease in                                                1pp increase in                                          1pp decrease in

 unemployment                                                           unemployment                                                   unemployment                                             unemployment

 £m                                                                     £m                                                             £m                                                       £m

 UK mortgages                             22                                                         (17)                                                   33                                                     (32)
 Credit cards                             34                                                         (34)                                                   38                                                     (38)
 Other Retail                             16                                                         (16)                                                   19                                                     (19)
 Commercial Banking                       73                                                         (67)                                                   88                                                     (83)
 ECL impact                             145                                                        (134)                                                  178                                                    (172)

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 14: Allowance for expected credit losses (continued)

The table below shows the impact on the Group's ECL in respect of UK mortgages
resulting from an increase or decrease in loss given default for a 10
percentage point (pp) increase or decrease in the UK HPI. The increase or
decrease is presented based on the adjustment phased evenly over the first 10
quarters of the base case scenario.

             At 30 June 2024                                                               At 31 December 2023
             10pp increase                           10pp decrease                         10pp increase                           10pp decrease

             in HPI                                  in HPI                                in HPI                                  in HPI

             £m                                      £m                                    £m                                      £m

 ECL impact             (164)                                    245                                  (201)                                    305

 

Note 15: Debt securities in issue

                                 At 30 June 2024                                                                                           At 31 December 2023
                                 At                                        At                              Total                           At                                          At                                Total

                                 fair value                                amortised                       £m                              fair value                                  amortised cost                    £m

                                 through                                   cost                                                            through                                     £m

                                 profit                                    £m                                                              profit

                                 or loss                                                                                                   or loss

                                 £m                                                                                                        £m

 Senior unsecured notes issued            4,897                                   40,380                          45,277                            5,242                                     37,038                            42,280
 Covered bonds                                   -                                11,804                          11,804                                   -                                  14,243                            14,243
 Commercial paper                                -                                10,555                          10,555                                   -                                  12,041                            12,041
 Certificates of deposit issued                  -                                  7,056                           7,056                                  -                                    8,059                             8,059
 Securitisation notes                          23                                   4,965                           4,988                                23                                     4,211                             4,234
                                          4,920                                   74,760                          79,680                            5,265                                     75,592                            80,857

Covered bonds and securitisation programmes

At 30 June 2024, the bonds held by external parties and those held internally,
were secured on certain loans and advances to customers amounting to £28,529
million (31 December 2023: £27,019 million) which have been assigned to
bankruptcy remote limited liability partnerships to provide security for
issues of covered bonds by the Group. The Group retains all of the risks and
rewards associated with these loans and the partnerships are consolidated
fully with the loans retained on the Group's balance sheet and the related
covered bonds in issue included within debt securities in issue at amortised
cost.

At 30 June 2024, the Group's securitisation notes in issue held by external
parties includes £23 million at fair value through profit or loss (31
December 2023: £23 million). Those notes held internally, are secured on
loans and advances to customers amounting to £28,454 million (31 December
2023: £30,716 million), the majority of which have been sold by subsidiary
companies to bankruptcy remote structured entities. As the structured entities
are funded by the issue of debt on terms whereby the majority of the risks and
rewards of the portfolio are retained by the subsidiary, the structured
entities are consolidated fully and all of these loans are retained on the
Group's balance sheet, with the related notes in issue included within debt
securities in issue at amortised cost.

Cash deposits of £4,067 million (31 December 2023: £3,794 million) which
support the debt securities issued by the structured entities, the term
advances related to covered bonds and other legal obligations, are held by the
Group.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 16: Provisions

 Provisions                                                                Regulatory                                Other                                     Total

 for financial                                                             and legal                                 £m                                        £m

 commitments                                                               provisions

 and guarantees                                                            £m

 £m(1)

 At 1 January 2024                           322                                    1,105                                        650                                    2,077
 Exchange and other adjustments                  -                                        (2)                                       (2)                                       (4)
 Provisions applied                              -                                    (216)                                     (263)                                     (479)
 (Credit) charge for the period               (43)                                       95                                      142                                       194
 At 30 June 2024                             279                                       982                                       527                                    1,788

(1)  In respect of loans and advances to customers.

Regulatory and legal provisions

In the course of its business, the Group is engaged on a regular basis in
discussions with UK and overseas regulators and other governmental authorities
on a range of matters, including legal and regulatory reviews and, from time
to time, enforcement investigations (including in relation to compliance with
applicable laws and regulations, such as those relating to prudential
regulation, consumer protection, investment advice, business conduct, systems
and controls, environmental, competition/anti-trust, tax, anti-bribery,
anti-money laundering and sanctions). Any matters discussed or identified
during such discussions and inquiries may result in, among other things,
further inquiry or investigation, other action being taken by governmental
and/or regulatory authorities, increased costs being incurred by the Group,
remediation of systems and controls, public or private censure, restriction of
the Group's business activities and/or fines. The Group also receives
complaints in connection with its past conduct and claims brought by or on
behalf of current and former employees, customers (including their appointed
representatives), investors and other third parties and is subject to legal
proceedings and other legal actions from time to time. Any events or
circumstances disclosed could have a material adverse effect on the Group's
financial position, operations or cash flows. Provisions are held where the
Group can reliably estimate a probable outflow of economic resources. The
ultimate liability of the Group may be significantly more, or less, than the
amount of any provision recognised. If the Group is unable to determine a
reliable estimate, a contingent liability is disclosed. The recognition of a
provision does not amount to an admission of liability or wrongdoing on the
part of the Group. During the half-year to 30 June 2024 the Group charged a
further £95 million in respect of legal actions and other regulatory matters
and the unutilised balance at 30 June 2024 was £982 million (31 December
2023: £1,105 million). The most significant items are outlined below.

Motor commission review

The Group recognised a £450 million provision in the fourth quarter of 2023
for the potential impact of the FCA review into historical motor finance
commission arrangements and sales announced in January 2024.

As disclosed in previous periods, the Group continues to receive a number of
court claims and complaints in respect of motor finance commissions and is
actively engaging with the FOS in its assessment of these complaints. On 10
January 2024, the FOS issued its Final Decision on a complaint relating to the
Group, as well as decisions relating to other industry participants. On 11
January 2024, the FCA announced a section 166 review of historical motor
finance commission arrangements and sales and plans to communicate a decision
on next steps in the third quarter of 2024 on the basis of the evidence
collated in the review. The FCA has indicated that such steps could include
establishing an industry-wide consumer redress scheme and/or applying to the
Financial Markets Test Case Scheme, to help resolve any contested legal issues
of general importance.

Following the FCA Motor Market Review in March 2019, the FCA issued a policy
statement in July 2020 prohibiting the use of discretionary commission models
from 28 January 2021, which the Group adhered to. The Group continues to
believe that its historical practices were compliant with the law and
regulations in place at that time.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 16: Provisions (continued)

As noted above, in response to both the FOS decisions and the FCA announcement
the Group recognised a charge of £450 million in the fourth quarter of 2023.
This includes estimates for operational and legal costs, including litigation
costs, together with estimates for potential awards, based on various
scenarios using a range of assumptions, including for example, commission
models, commission rates, applicable time periods (between 2007 and 2021),
response rates and uphold rates. Costs and awards could arise in the event
that the FCA concludes there has been misconduct and customer loss that
requires remediation, or from adverse litigation decisions. However, while the
FCA review is progressing there is significant uncertainty as to the extent of
misconduct and customer loss, if any, the nature and extent of any remediation
action, if required, and its timing. The ultimate financial impact could
therefore materially differ from the amount provided, both higher or lower.
The Group welcomes the FCA intervention through an independent section 166
review and is engaging with the FCA as part of the review.

HBOS Reading - review

The Group continues to apply the recommendations from Sir Ross Cranston's
review, issued in December 2019, including a reassessment of direct and
consequential losses by an independent panel (the Foskett Panel), an extension
of debt relief and a wider definition of de facto directors. The Foskett
Panel's full scope and methodology was published on 7 July 2020. The Foskett
Panel's stated objective is to consider cases via a non-legalistic and fair
process and to make its decisions in a generous, fair and common sense manner,
assessing claims against an expanded definition of the fraud and on a lower
evidential basis.

In June 2022, the Foskett Panel announced an alternative option, in the form
of a fixed sum award which could be accepted as an alternative to
participation in the full re-review process, to support earlier resolution of
claims for those deemed by the Foskett Panel to be victims of the fraud. Over
95 per cent of the population have now had decisions via this new process. The
provision is unchanged in the first half of 2024. Notwithstanding the settled
claims and the increase in outcomes which builds confidence in the full
estimated cost, uncertainties remain and the final outcome could be different
from the current provision once the re-review is concluded by the Foskett
Panel. There is no confirmed timeline for the completion of the Foskett Panel
re-review process nor the review by Dame Linda Dobbs. The Group is committed
to implementing Sir Ross Cranston's recommendations in full.

Payment protection insurance (PPI)

The Group has incurred costs for PPI over a number of years totalling £21,960
million. The Group continues to challenge PPI litigation cases, with mainly
legal fees and operational costs associated with litigation activity
recognised within regulatory and legal provisions.

Customer claims in relation to insurance branch business in Germany

The Group continues to receive claims from customers in Germany relating to
policies issued by Clerical Medical Investment Group Limited (subsequently
renamed Scottish Widows Limited), with smaller numbers of claims received from
customers in Austria and Italy. The total provision made to 30 June 2024, was
£709 million (31 December 2023: £709 million) with £5 million
utilisation of the provision during the period, leaving an unutilised
provision at 30 June 2024 of £69 million. The ultimate financial effect,
which could be significantly different from the current provision, will be
known only once all relevant claims have been resolved.

Other

The Group carries provisions of £146 million (31 December 2023: £137
million) in respect of dilapidations, rent reviews and other property-related
matters.

Provisions are also made for staff and other costs related to Group
restructuring initiatives at the point at which the Group becomes committed to
the expenditure; at 30 June 2024 provisions of £204 million (31 December
2023: £245 million) were held.

The Group carries provisions of £33 million (31 December 2023: £46 million)
for indemnities and other matters relating to legacy business disposals in
prior years. Whilst there remains significant uncertainty as to the timing of
the utilisation of the provisions, the Group expects the majority of the
remaining provisions to have been utilised by 31 December 2028.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 17: Earnings per share

                                                                   Half-year                       Half-year                       Half-year

                                                                   to 30 Jun                       to 30 Jun                       to 31 Dec

                                                                   2024                            2023                            2023

                                                                   £m                              £m                              £m

 Profit attributable to ordinary shareholders - basic and diluted           2,145                           2,572                           2,361

( )

                                                                Half-year                              Half-year                              Half-year

                                                                to 30 Jun                              to 30 Jun                              to 31 Dec

                                                                2024                                   2023                                   2023

                                                                million                                million                                million

 Weighted average number of ordinary shares in issue - basic           63,453                                 66,226                                 63,718
 Adjustment for share options and awards                                    600                                    882                                    716
 Weighted average number of ordinary shares in issue - diluted         64,053                                 67,108                                 64,434

 Basic earnings per share                                                    3.4p                                   3.9p                                   3.7p
 Diluted earnings per share                                                  3.3p                                   3.8p                                   3.7p

( )

(
)

Note 18: Dividends on ordinary shares and share buyback

An interim dividend for 2024 of 1.06 pence per ordinary share (half-year to 30
June 2023: 0.92 pence per ordinary share) will be paid on 10 September 2024.
The total amount of this dividend is £662 million, before the impact of any
further cancellations of shares purchased under the Group's buyback programme
(half-year to 30 June 2023: £592 million, following cancellations of shares
under the Group's buyback programme up to the record date, was paid to
shareholders).

On 21 May 2024, a final dividend in respect of 2023 of 1.84 pence per ordinary
share, totalling £1,169 million, following cancellations of shares under the
Group's buyback programme up to the record date, was paid to shareholders.

Shareholders who have joined the dividend reinvestment plan will automatically
receive ordinary shares instead of the cash dividend. Key dates for the
payment of the recommended dividend are outlined on page 101.

On 23 February 2024 the Group commenced an ordinary share buyback programme to
purchase outstanding ordinary shares. As at 30 June 2024, the Group has
purchased c.1.8 billion ordinary shares under the programme, for a total
consideration of £918 million.

Note 19: Contingent liabilities, commitments and guarantees

Contingent liabilities, commitments and guarantees arising from the banking
business

At 30 June 2024 contingent liabilities, such as performance bonds and letters
of credit, arising from the banking business were £2,696 million (31
December 2023: £2,849 million).

The contingent liabilities of the Group arise in the normal course of its
banking business and it is not practicable to quantify their future financial
effect. Total commitments and guarantees were £150,396 million (31 December
2023: £143,319 million), of which in respect of undrawn formal standby
facilities, credit lines and other commitments to lend, £81,041 million (31
December 2023: £75,080 million) was irrevocable.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 19: Contingent liabilities, commitments and guarantees (continued)

Interchange fees

With respect to multi-lateral interchange fees (MIFs), the Group is not a
party in the ongoing or threatened litigation which involves the card schemes
Visa and Mastercard (as described below). However, the Group is a
member/licensee of Visa and Mastercard and other card schemes. The litigation
in question is as follows:

•  Litigation brought by or on behalf of retailers against both Visa and
Mastercard in the English Courts, in which retailers are seeking damages on
grounds that Visa and Mastercard's MIFs breached competition law (this
includes a judgment of the Supreme Court in June 2020 upholding the Court of
Appeal's finding in 2018 that certain historic interchange arrangements of
Mastercard and Visa infringed competition law)

•  Litigation brought on behalf of UK consumers in the English Courts
against Mastercard

Any impact on the Group of the litigation against Visa and Mastercard remains
uncertain at this time, such that it is not practicable for the Group to
provide an estimate of any potential financial effect. Insofar as Visa is
required to pay damages to retailers for interchange fees set prior to June
2016, contractual arrangements to allocate liability have been agreed between
various UK banks (including the Group) and Visa Inc, as part of Visa Inc's
acquisition of Visa Europe in 2016. These arrangements cap the maximum amount
of liability to which the Group may be subject and this cap is set at the cash
consideration received by the Group for the sale of its stake in Visa Europe
to Visa Inc in 2016. In 2016, the Group received Visa preference shares as
part of the consideration for the sale of its shares in Visa Europe. A release
assessment is carried out by Visa on certain anniversaries of the sale (in
line with the Visa Europe sale documentation) and as a result, some Visa
preference shares may be converted into Visa Inc Class A common stock from
time to time. Any such release and any subsequent sale of Visa common stock
does not impact the contingent liability.

LIBOR and other trading rates

Certain Group companies, together with other panel banks, have been named as
defendants in ongoing private lawsuits, including purported class action
suits, in the US in connection with their roles as panel banks contributing to
the setting of US Dollar, Japanese Yen and Sterling London Interbank Offered
Rate.

Certain Group companies are also named as defendants in (i) UK-based claims,
and (ii) two Dutch class actions, raising LIBOR manipulation allegations. A
number of claims against the Group in the UK relating to the alleged mis-sale
of interest rate hedging products also include allegations of LIBOR
manipulation.

It is currently not possible to predict the scope and ultimate outcome on the
Group of any private lawsuits or ongoing related challenges to the
interpretation or validity of any of the Group's contractual arrangements,
including their timing and scale. As such, it is not practicable to provide an
estimate of any potential financial effect.

Tax authorities

The Group has an open matter in relation to a claim for group relief of losses
incurred in its former Irish banking subsidiary, which ceased trading on 31
December 2010. In 2013, HMRC informed the Group that its interpretation of the
UK rules means that the group relief is not available. In 2020, HMRC concluded
its enquiry into the matter and issued a closure notice. The Group's
interpretation of the UK rules has not changed and hence it appealed to the
First Tier Tax Tribunal, with a hearing having taken place in May 2023. If the
final determination of the matter by the judicial process is that HMRC's
position is correct, management believes that this would result in an increase
in current tax liabilities of approximately £950 million (including
interest) and a reduction in the Group's deferred tax asset of approximately
£275 million. The Group, following conclusion of the hearing and having
taken appropriate advice, does not consider that this is a case where
additional tax will ultimately fall due.

There are a number of other open matters on which the Group is in discussions
with HMRC (including the tax treatment of certain costs arising from the
divestment of TSB Banking Group plc), none of which is expected to have a
material impact on the financial position of the Group.

NOTES TO THE CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)
(continued)

Note 19: Contingent liabilities, commitments and guarantees (continued)

FCA investigation into the Group's anti-money laundering control framework

As previously disclosed, the FCA has opened an investigation into the Group's
compliance with domestic UK money laundering regulations and the FCA's rules
and Principles for Businesses, with a focus on aspects of its anti-money
laundering control framework. The Group continues to co-operate with the
investigation. It is not currently possible to estimate the potential
financial impact to the Group.

Arena litigation claims

The Group is facing claims alleging breach of duty and/or mandate in the
context of an underlying external fraud matter involving Arena Television. The
Group intends to contest the claims. It is not possible to estimate with
certainty the potential financial impact (if any) to the Group.

Other legal actions and regulatory matters

In addition, in the course of its business the Group is subject to other
complaints and threatened or actual legal proceedings (including class or
group action claims) brought by or on behalf of current or former employees,
customers (including their appointed representatives), investors or other
third parties, as well as legal and regulatory reviews, enquiries and
examinations, requests for information, audits, challenges, investigations and
enforcement actions, which could relate to a number of issues. This includes
matters in relation to compliance with applicable laws and regulations, such
as those relating to prudential regulation, consumer protection, investment
advice, business conduct, systems and controls, environmental,
competition/anti-trust, tax, anti-bribery, anti-money laundering and
sanctions, some of which may be beyond the Group's control, both in the UK and
overseas. Where material, such matters are periodically reassessed, with the
assistance of external professional advisers where appropriate, to determine
the likelihood of the Group incurring a liability. The Group does not
currently expect the final outcome of any such case to have a material adverse
effect on its financial position, operations or cash flows. Where there is a
contingent liability related to an existing provision the relevant disclosures
are included within note 16.

STATEMENT OF DIRECTORS' RESPONSIBILITIES

The directors listed below (being all the directors of Lloyds Banking Group
plc) confirm that to the best of their knowledge these condensed consolidated
half-year financial statements have been prepared in accordance with UK
adopted International Accounting Standard 34, Interim Financial Reporting, and
that the half-year management report herein includes a fair review of the
information required by DTR 4.2.7R and DTR 4.2.8R, namely:

•  an indication of important events that have occurred during the six
months ended 30 June 2024 and their impact on the condensed consolidated
half-year financial statements, and a description of the principal risks and
uncertainties for the remaining six months of the financial year; and

•  material related party transactions in the six months ended 30 June 2024
and any material changes in the related party transactions described in the
last annual report.

 

Signed on behalf of the Board by

 

 

 

 

 

Charlie Nunn

Group Chief Executive

24 July 2024

 

Lloyds Banking Group plc Board of Directors:

 

Executive directors:

Charlie Nunn (Group Chief Executive)

William Chalmers (Chief Financial Officer)

 

Non-executive directors:

Sir Robin Budenberg CBE (Chair)

Sarah Legg

Amanda Mackenzie LVO OBE

Harmeen Mehta

Cathy Turner

Scott Wheway

Catherine Woods

INDEPENDENT REVIEW REPORT TO LLOYDS BANKING GROUP PLC

Conclusion

We have been engaged by Lloyds Banking Group plc and its subsidiaries (the
Group) to review the condensed consolidated set of financial statements in the
half-yearly financial report for the six months ended 30 June 2024 which
comprises the condensed consolidated income statement, the condensed
consolidated statement of comprehensive income, the condensed consolidated
balance sheet, the condensed consolidated statement of changes in equity, the
condensed consolidated cash flow statement and related notes 1 to 19.

Based on our review, nothing has come to our attention that causes us to
believe that the condensed consolidated set of financial statements in the
half-yearly financial report for the six months ended 30 June 2024 is not
prepared, in all material respects, in accordance with the Disclosure Guidance
and Transparency Rules of the United Kingdom's Financial Conduct Authority and
United Kingdom adopted International Accounting Standard (IAS) 34.

Basis for conclusion

We conducted our review in accordance with International Standard on Review
Engagements (UK) 2410 "Review of Interim Financial Information Performed by
the Independent Auditor of the Entity" issued by the Financial Reporting
Council for use in the United Kingdom (ISRE (UK) 2410). A review of interim
financial information consists of making inquiries, primarily of persons
responsible for financial and accounting matters, and applying analytical and
other review procedures. A review is substantially less in scope than an audit
conducted in accordance with International Standards on Auditing (UK) and
consequently does not enable us to obtain assurance that we would become aware
of all significant matters that might be identified in an audit. Accordingly,
we do not express an audit opinion.

As disclosed in note 1, the annual financial statements of the Group will be
prepared in accordance with United Kingdom adopted international accounting
standards. The condensed consolidated set of financial statements included in
this half-yearly financial report have been prepared in accordance with United
Kingdom adopted IAS 34, "Interim Financial Reporting".

Conclusion relating to going concern

Based on our review procedures, which are less extensive than those performed
in an audit as described in the basis for conclusion section of this report,
nothing has come to our attention to suggest that the directors have
inappropriately adopted the going concern basis of accounting or that the
directors have identified material uncertainties relating to going concern
that are not appropriately disclosed.

This conclusion is based on the review procedures performed in accordance with
ISRE (UK) 2410, however future events or conditions may cause the Group to
cease to continue as a going concern.

Responsibilities of the directors

The directors are responsible for preparing the half-yearly financial report
in accordance with the Disclosure Guidance and Transparency Rules of the
United Kingdom's Financial Conduct Authority.

In preparing the half-yearly financial report, the directors are responsible
for assessing the Group's ability to continue as a going concern, disclosing
as applicable, matters related to going concern and using the going concern
basis of accounting unless the directors either intend to liquidate the
company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the review of the financial information

In reviewing the half-yearly financial report, we are responsible for
expressing to the Group a conclusion on the condensed consolidated set of
financial statements in the half-yearly financial report. Our conclusion,
including our conclusions relating to going concern, are based on procedures
that are less extensive than audit procedures, as described in the basis for
conclusion paragraph of this report.

Use of our report

This report is made solely to the Group in accordance with ISRE (UK) 2410. Our
work has been undertaken so that we might state to the Group those matters we
are required to state to it in an independent review report and for no other
purpose. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the Group, for our review work, for this
report, or for the conclusions we have formed.

Deloitte LLP

Statutory Auditor

London, England

24 July 2024

KEY DATES

 Shares quoted ex-dividend for 2024 interim dividend                            1 August 2024
 Record date for 2024 interim dividend                                          2 August 2024
 Final date for joining or leaving the interim 2024 dividend reinvestment plan  19 August 2024
 Interim 2024 dividend paid                                                     10 September 2024
 Q3 2024 Interim Management Statement                                           23 October 2024

 

 

BASIS OF PRESENTATION

This release covers the results of Lloyds Banking Group plc together with its
subsidiaries (the Group) for the six months ended 30 June 2024. Unless
otherwise stated, income statement commentaries throughout this document
compare the six months ended 30 June 2024 to the six months ended 30 June 2023
and the balance sheet analysis compares the Group balance sheet as at 30 June
2024 to the Group balance sheet as at 31 December 2023. The Group uses a
number of alternative performance measures, including underlying profit, in
the discussion of its business performance and financial position. These
measures are labelled with a superscript 'A' throughout this document. Further
information on these measures is set out on page 26. Unless otherwise stated,
commentary on pages 1 to 2 and pages 7 to 8 is given on an underlying basis.
The Group will publish a condensed set of half-year Pillar 3 disclosures in
the second half of August. A copy of the disclosures will be available to view
at: www.lloydsbankinggroup.com/investors/financial-downloads.html.

FORWARD-LOOKING STATEMENTS

This document contains certain forward-looking statements within the meaning
of Section 21E of the US Securities Exchange Act of 1934, as amended, and
section 27A of the US Securities Act of 1933, as amended, with respect to the
business, strategy, plans and/or results of Lloyds Banking Group plc together
with its subsidiaries (the Group) and its current goals and expectations.
Statements that are not historical or current facts, including statements
about the Group's or its directors' and/or management's beliefs and
expectations, are forward-looking statements. Words such as, without
limitation, 'believes', 'achieves', 'anticipates', 'estimates', 'expects',
'targets', 'should', 'intends', 'aims', 'projects', 'plans', 'potential',
'will', 'would', 'could', 'considered', 'likely', 'may', 'seek', 'estimate',
'probability', 'goal', 'objective', 'deliver', 'endeavour', 'prospects',
'optimistic' and similar expressions or variations on these expressions are
intended to identify forward-looking statements. These statements concern or
may affect future matters, including but not limited to: projections or
expectations of the Group's future financial position, including profit
attributable to shareholders, provisions, economic profit, dividends, capital
structure, portfolios, net interest margin, capital ratios, liquidity,
risk-weighted assets (RWAs), expenditures or any other financial items or
ratios; litigation, regulatory and governmental investigations; the Group's
future financial performance; the level and extent of future impairments and
write-downs; the Group's ESG targets and/or commitments; statements of plans,
objectives or goals of the Group or its management and other statements that
are not historical fact and statements of assumptions underlying such
statements. By their nature, forward-looking statements involve risk and
uncertainty because they relate to events and depend upon circumstances that
will or may occur in the future. Factors that could cause actual business,
strategy, targets, plans and/or results (including but not limited to the
payment of dividends) to differ materially from forward-looking statements
include, but are not limited to: general economic and business conditions in
the UK and internationally; acts of hostility or terrorism and responses to
those acts, or other such events; geopolitical unpredictability; the war
between Russia and Ukraine; the conflicts in the Middle East; the tensions
between China and Taiwan; political instability including as a result of any
UK general election; market related risks, trends and developments; changes in
client and consumer behaviour and demand; exposure to counterparty risk; the
ability to access sufficient sources of capital, liquidity and funding when
required; changes to the Group's credit ratings; fluctuations in interest
rates, inflation, exchange rates, stock markets and currencies; volatility in
credit markets; volatility in the price of the Group's securities; tightening
of monetary policy in jurisdictions in which the Group operates; natural
pandemic and other disasters; risks concerning borrower and counterparty
credit quality; risks affecting insurance business and defined benefit pension
schemes; changes in laws, regulations, practices and accounting standards or
taxation; changes to regulatory capital or liquidity requirements and similar
contingencies; the policies and actions of governmental or regulatory
authorities or courts together with any resulting impact on the future
structure of the Group; risks associated with the Group's compliance with a
wide range of laws and regulations; assessment related to resolution planning
requirements; risks related to regulatory actions which may be taken in the
event of a bank or Group failure; exposure to legal, regulatory or competition
proceedings, investigations or complaints; failure to comply with anti-money
laundering, counter terrorist financing, anti-bribery and sanctions
regulations; failure to prevent or detect any illegal or improper activities;
operational risks including risks as a result of the failure of third party
suppliers; conduct risk; technological changes and risks to the security of IT
and operational infrastructure, systems, data and information resulting from
increased threat of cyber and other attacks; technological failure; inadequate
or failed internal or external processes or systems; risks relating to ESG
matters, such as climate change (and achieving climate change ambitions) and
decarbonisation, including the Group's ability along with the government and
other stakeholders to measure, manage and mitigate the impacts of climate
change effectively, and human rights issues; the impact of competitive
conditions; failure to attract, retain and develop high calibre talent; the
ability to achieve strategic objectives; the ability to derive cost savings
and other benefits including, but without limitation, as a result of any
acquisitions, disposals and other strategic transactions; inability to capture
accurately the expected value from acquisitions; assumptions and estimates
that form the basis of the Group's financial statements; and potential changes
in dividend policy. A number of these influences and factors are beyond the
Group's control. Please refer to the latest Annual Report on Form 20-F filed
by Lloyds Banking Group plc with the US Securities and Exchange Commission
(the SEC), which is available on the SEC's website at www.sec.gov, for a
discussion of certain factors and risks. Lloyds Banking Group plc may also
make or disclose written and/or oral forward-looking statements in other
written materials and in oral statements made by the directors, officers or
employees of Lloyds Banking Group plc to third parties, including financial
analysts. Except as required by any applicable law or regulation, the
forward-looking statements contained in this document are made as of today's
date, and the Group expressly disclaims any obligation or undertaking to
release publicly any updates or revisions to any forward-looking statements
contained in this document whether as a result of new information, future
events or otherwise. The information, statements and opinions contained in
this document do not constitute a public offer under any applicable law or an
offer to sell any securities or financial instruments or any advice or
recommendation with respect to such securities or financial instruments.

CONTACTS

For further information please contact:

INVESTORS AND ANALYSTS

Douglas Radcliffe

Group Investor Relations Director

020 7356 1571

douglas.radcliffe@lloydsbanking.com

Nora Thoden

Director of Investor Relations - ESG

020 7356 2334

nora.thoden@lloydsbanking.com

Tom Grantham

Investor Relations Senior Manager

07851 440 091

thomas.grantham@lloydsbanking.com

Sarah Robson

Investor Relations Senior Manager

07494 513 983

sarah.robson2@lloydsbanking.com

CORPORATE AFFAIRS

Grant Ringshaw

External Relations Director

020 7356 2362

grant.ringshaw@lloydsbanking.com

Matt Smith

Head of Media Relations

07788 352 487

matt.smith@lloydsbanking.com

Copies of this News Release may be obtained from:

Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V
7HN

The statement can also be found on the Group's website -
www.lloydsbankinggroup.com

Registered office: Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZ

Registered in Scotland No. SC095000

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