REG - Serco Group PLC - Serco secures £270m contract from NNUH

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RNS Number : 4880F  Serco Group PLC  26 May 2026

 

Serco secures £270m contract from Norfolk and Norwich University Hospital

Serco Group plc ("Serco" or the "Company")

26 May 2026

 

Serco, the international provider of critical government services, has
successfully retained its facilities management (FM) contract at Norfolk and
Norwich University Hospital (NNUH).

 

The renewed agreement has a total value of more than £270 million over the
next 10 years and takes effect immediately.

 

Serco has delivered critical services at NNUH for 25 years, ensuring efficient
and comprehensive support for the hospital's daily operations, including
contract management, catering, laundry, waste management, security, car
parking, and grounds maintenance. Under the contract, Serco is using risk
management and workflow software tools to drive efficiency in task allocation
in portering and cleaning, to improve productivity and responsiveness.

 

Hard FM services are already provided by Serco at the site, and these two
engagements will be aligned, extending Serco's integrated service delivery at
NNUH through to January 2037.

 

As part of Serco's commitment to developing people through Earn and Learn
pathways, 42 colleagues at NNUH are taking part in an apprenticeship course
and young people with learning disabilities or autism spectrum condition are
being supported through the 'Work Matters' initiative. Run by the NHS and in
partnership with Serco, it encourages people to participate in work placements
and find sustainable employment with Serco. Since 2011, 144 young people have
taken part in the programme.

 

Anthony Kirby, Serco Group Chief Executive, said: "I am extremely proud of the
role Serco has played delivering critical services at NNUH for the last 25
years, which I have seen first-hand. My sincere thanks go to our exceptional
colleagues involved in delivering for patients across the hospital estate,
whose dedication, care and compassion have a positive and lasting impact."

 

Ends.

 

For further information, please contact:

Jamie Hastings, Head of Investor Relations | +44 (0) 7718 195 074 |
jamie.hastings@serco.com

Scot Marchbank, Group External Communications Director | +44 (0) 7958 675 706
| scot.marchbank@serco.com

 

About Serco

Serco brings together the right people, the right technology, and the right
partners to create innovative solutions that make a positive impact and
address some of the most urgent and complex challenges facing the modern
world.

 

With a primary focus on serving governments globally, Serco's services are
powered by more than 50,000 people working across defence, space, migration,
justice, healthcare, mobility, and customer services.

 

Serco's core capabilities include service design and advisory, resourcing,
complex programme management, systems integration, case management,
engineering, and asset & facilities management.

 

Underpinned by Serco's unique operating model, Serco drives innovation and
supports customers from service discovery through to delivery.

 

More information can be found at www.serco.com (http://www.serco.com)

 

 

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